311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00213626
Service Request Number: 14-00213626 • Address: 1602 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00213626
Address
1602 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-26T21:56:18.000
Status
Closed
Created Date
2014-06-08T21:56:18.000
Update Date
2014-06-23T09:30:53.000
Closed Date
2014-06-23T09:30:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2476756.1304048900
Y Coordinate
6956606.5555314300
Lat Long Location
1602 W 12TH ST, DALLAS, TX, 75208
Unique Key
1124128276
14-00194263
Service Request Number: 14-00194263 • Address: 430 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194263
Address
430 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T16:26:19.000
Status
Closed
Created Date
2014-05-27T16:26:19.000
Update Date
2014-05-29T15:38:45.000
Closed Date
2014-05-29T15:38:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482276.2799713700
Y Coordinate
6956643.0176120700
Lat Long Location
430 W 12TH ST, DALLAS, TX, 75208
Unique Key
1122935304
14-00168732
Service Request Number: 14-00168732 • Address: 802 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00168732
Address
802 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-25T22:09:44.000
Status
Closed
Created Date
2014-05-11T22:09:44.000
Update Date
2014-05-14T06:22:34.000
Closed Date
2014-05-14T06:22:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469187.8741700900
Y Coordinate
6960220.4523301900
Lat Long Location
802 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1121312665
14-00194024
Service Request Number: 14-00194024 • Address: 210 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194024
Address
210 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-03T15:21:54.000
Status
Closed
Created Date
2014-05-27T15:21:54.000
Update Date
2014-05-30T07:34:54.000
Closed Date
2014-05-30T07:34:54.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479050.6320199500
Y Coordinate
6957543.1999693000
Lat Long Location
210 S POLK ST, DALLAS, TX, 75208
Unique Key
1122920790
13-00566320
Service Request Number: 13-00566320 • Address: INWOOD RD & LUPO DR, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
13-00566320
Address
INWOOD RD & LUPO DR, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-21T18:11:37.000
Status
Closed
Created Date
2013-11-11T18:11:37.000
Update Date
2013-11-12T13:00:39.000
Closed Date
2013-11-12T13:00:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2474882.6333137300
Y Coordinate
6980630.9464685700
Unique Key
1107463179
14-00194138
Service Request Number: 14-00194138 • Address: 2807 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00194138
Address
2807 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T15:48:19.000
Status
Closed
Created Date
2014-05-27T15:48:19.000
Update Date
2014-05-27T15:49:46.000
Closed Date
2014-05-27T15:49:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468444.3545653600
Y Coordinate
6947049.2269463200
Lat Long Location
2807 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1122927497
14-00178988
Service Request Number: 14-00178988 • Address: 400 N RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00178988
Address
400 N RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-23T16:02:06.000
Status
Closed
Created Date
2014-05-16T16:02:06.000
Update Date
2014-05-17T08:10:33.000
Closed Date
2014-05-17T08:10:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469642.1953496400
Y Coordinate
6958978.0922457400
Lat Long Location
400 N RAVINIA DR, DALLAS, TX, 75211
Unique Key
1121940549
14-00192852
Service Request Number: 14-00192852 • Address: 815 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00192852
Address
815 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T10:02:14.000
Status
Closed
Created Date
2014-05-27T10:02:14.000
Update Date
2014-06-26T13:23:07.000
Closed Date
2014-06-26T13:23:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486689.7408374500
Y Coordinate
6962691.7984461700
Lat Long Location
815 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1122850603
14-00173961
Service Request Number: 14-00173961 • Address: 926 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173961
Address
926 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-26T10:11:02.000
Status
Closed
Created Date
2014-05-14T10:11:02.000
Update Date
2014-06-02T16:29:17.000
Closed Date
2014-06-02T16:29:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476088.1379111300
Y Coordinate
6955002.7442798000
Lat Long Location
926 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1121629607
13-00566381
Service Request Number: 13-00566381 • Address: LEMMON AVE & MCKINNEY AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
13-00566381
Address
LEMMON AVE & MCKINNEY AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-21T20:01:58.000
Status
Closed
Created Date
2013-11-11T20:01:58.000
Update Date
2013-11-13T06:38:38.000
Closed Date
2013-11-13T06:38:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491286.2539872800
Y Coordinate
6980349.1649186200
Unique Key
1107470756
13-00566430
Service Request Number: 13-00566430 • Address: LIVE OAK ST & N MUNGER BLVD, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00566430
Address
LIVE OAK ST & N MUNGER BLVD, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-21T22:11:27.000
Status
Closed
Created Date
2013-11-11T22:11:27.000
Update Date
2013-11-12T08:20:18.000
Closed Date
2013-11-12T08:20:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500345.3970098800
Y Coordinate
6980414.7971665800
Unique Key
1107473969
14-00205604
Service Request Number: 14-00205604 • Address: 657 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00205604
Address
657 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-10T15:41:59.000
Status
Closed
Created Date
2014-06-03T15:41:59.000
Update Date
2014-06-09T16:22:27.000
Closed Date
2014-06-09T16:22:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499401.0406884100
Y Coordinate
6976699.1175590000
Lat Long Location
657 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1123647256
14-00213652
Service Request Number: 14-00213652 • Address: 9122 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00213652
Address
9122 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-11T23:59:12.000
Status
Closed
Created Date
2014-06-08T23:59:12.000
Update Date
2014-06-09T01:27:27.000
Closed Date
2014-06-09T01:27:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479462.0298362400
Y Coordinate
6919151.0914658100
Lat Long Location
9122 S POLK ST, DALLAS, TX, 75232
Unique Key
1124129807
14-00196817
Service Request Number: 14-00196817 • Address: 710 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00196817
Address
710 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-07-11T06:42:04.000
Status
Closed
Created Date
2014-05-29T06:42:04.000
Update Date
2014-06-06T11:14:23.000
Closed Date
2014-06-04T11:14:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487185.4192488000
Y Coordinate
6962219.7937210300
Lat Long Location
710 N EWING AVE, DALLAS, TX, 75203
Unique Key
1123090590
14-00204382
Service Request Number: 14-00204382 • Address: 1900 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00204382
Address
1900 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-06T09:09:15.000
Status
Closed
Created Date
2014-06-03T09:09:15.000
Update Date
2014-07-29T15:01:26.000
Closed Date
2014-07-29T15:01:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2537824.4968973700
Y Coordinate
6958883.8399842900
Lat Long Location
1900 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1123573211
13-00566668
Service Request Number: 13-00566668 • Address: ABRAMS RD & FOREST LN, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00566668
Address
ABRAMS RD & FOREST LN, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-24T09:00:00.000
Status
Closed
Created Date
2013-11-12T09:00:00.000
Update Date
2013-11-15T16:24:31.000
Closed Date
2013-11-15T16:24:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2509958.7954360800
Y Coordinate
7018215.4706260500
Unique Key
1107490692
14-00143805
Service Request Number: 14-00143805 • Address: 2800 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00143805
Address
2800 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T13:45:41.000
Status
Closed
Created Date
2014-04-26T13:45:41.000
Update Date
2014-04-26T16:46:25.000
Closed Date
2014-04-26T16:46:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521427.6399525800
Y Coordinate
6964477.4498131500
Lat Long Location
2800 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1119815873
14-00192767
Service Request Number: 14-00192767 • Address: 7814 N CENTRAL EXPY, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00192767
Address
7814 N CENTRAL EXPY, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T09:39:34.000
Status
Closed
Created Date
2014-05-27T09:39:34.000
Update Date
2014-05-27T16:38:45.000
Closed Date
2014-05-27T16:38:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499647.4819264000
Y Coordinate
6999604.4236555400
Lat Long Location
7814 N CENTRAL EXPY, DALLAS, TX, 75206
Unique Key
1122846093
13-00566662
Service Request Number: 13-00566662 • Address: WHITEHURST DR & ARBORSIDE DR, DALLAS, 75243, DALLAS, TX 75243 • City Council District: 10
Service Request Number
13-00566662
Address
WHITEHURST DR & ARBORSIDE DR, DALLAS, 75243, DALLAS, TX 75243
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-02T08:58:02.000
Status
Closed
Created Date
2013-11-12T08:58:02.000
Update Date
2013-12-13T13:49:22.000
Closed Date
2013-12-13T13:49:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2506698.0679456400
Y Coordinate
7015073.0917487200
Unique Key
1107490276
14-00176313
Service Request Number: 14-00176313 • Address: 1010 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00176313
Address
1010 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-05T11:09:17.000
Status
Duplicate (closed)
Created Date
2014-05-15T11:09:17.000
Update Date
2014-05-21T16:13:40.000
Closed Date
2014-05-21T16:13:40.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2478364.3823138000
Y Coordinate
6954634.6639835100
Lat Long Location
1010 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1121775080
14-00178957
Service Request Number: 14-00178957 • Address: 118 N CARROLL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
14-00178957
Address
118 N CARROLL AVE, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
Dumpster Violation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-12T15:53:57.000
Status
Closed
Created Date
2014-05-16T15:53:57.000
Update Date
2014-07-23T15:14:08.000
Closed Date
2014-07-23T15:14:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500771.5302053800
Y Coordinate
6975406.4851418300
Lat Long Location
118 N CARROLL AVE, DALLAS, TX, 75226
Unique Key
1121938533
14-00209371
Service Request Number: 14-00209371 • Address: 314 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00209371
Address
314 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-15T11:37:46.000
Status
Closed
Created Date
2014-06-05T11:37:46.000
Update Date
2014-06-05T11:39:31.000
Closed Date
2014-06-05T11:39:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482880.8119675200
Y Coordinate
6959165.5702085300
Lat Long Location
314 W 8TH ST, DALLAS, TX, 75208
Unique Key
1123867138
14-00195126
Service Request Number: 14-00195126 • Address: 2240 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00195126
Address
2240 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-07-10T09:33:28.000
Status
Closed
Created Date
2014-05-28T09:33:28.000
Update Date
2014-06-26T13:43:40.000
Closed Date
2014-06-26T13:43:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2495447.5814952200
Y Coordinate
6948340.4966923800
Lat Long Location
2240 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1122992136
14-00191620
Service Request Number: 14-00191620 • Address: 113 N COLLETT AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00191620
Address
113 N COLLETT AVE, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T11:40:03.000
Status
Closed
Created Date
2014-05-25T11:40:03.000
Update Date
2014-05-29T16:14:43.000
Closed Date
2014-05-29T16:14:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2502473.7058048600
Y Coordinate
6977175.8506361600
Lat Long Location
113 N COLLETT AVE, DALLAS, TX, 75214
Unique Key
1122775288
14-00186700
Service Request Number: 14-00186700 • Address: 1700 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00186700
Address
1700 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-29T16:10:16.000
Status
Closed
Created Date
2014-05-21T16:10:16.000
Update Date
2014-05-21T16:12:04.000
Closed Date
2014-05-21T16:12:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476405.8554491200
Y Coordinate
6943656.8402451100
Lat Long Location
1700 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1122421076
13-00532428
Service Request Number: 13-00532428 • Address: E LAWTHER DR & GARLAND RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00532428
Address
E LAWTHER DR & GARLAND RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-16T10:38:56.000
Status
Closed
Created Date
2013-10-17T10:38:56.000
Update Date
2013-10-25T12:31:38.000
Closed Date
2013-10-25T12:31:37.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2515739.9174668900
Y Coordinate
6985347.8624279900
Unique Key
1105197615
14-00143839
Service Request Number: 14-00143839 • Address: 632 S R L THORNTON FWY, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00143839
Address
632 S R L THORNTON FWY, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T14:23:52.000
Status
Closed
Created Date
2014-04-26T14:23:52.000
Update Date
2014-04-26T14:32:12.000
Closed Date
2014-04-26T14:32:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487152.1366555900
Y Coordinate
6958122.9812936700
Lat Long Location
632 S R L THORNTON FWY, DALLAS, TX, 75203
Unique Key
1119817966
14-00213673
Service Request Number: 14-00213673 • Address: 2700 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00213673
Address
2700 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-16T04:52:29.000
Status
Closed
Created Date
2014-06-09T04:52:29.000
Update Date
2014-06-09T04:54:17.000
Closed Date
2014-06-09T04:54:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471575.7896891900
Y Coordinate
6948871.9924769200
Lat Long Location
2700 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1124131067
14-00173887
Service Request Number: 14-00173887 • Address: 614 S VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173887
Address
614 S VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T09:53:56.000
Status
Closed
Created Date
2014-05-14T09:53:56.000
Update Date
2014-05-14T10:02:22.000
Closed Date
2014-05-14T10:02:20.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480093.2770495200
Y Coordinate
6956223.5790587900
Lat Long Location
614 S VERNON AVE, DALLAS, TX, 75208
Unique Key
1121625424
14-00192806
Service Request Number: 14-00192806 • Address: 614 S VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00192806
Address
614 S VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T09:49:01.000
Status
Closed
Created Date
2014-05-27T09:49:01.000
Update Date
2014-05-27T12:17:26.000
Closed Date
2014-05-27T12:17:26.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2480093.2770495200
Y Coordinate
6956223.5790587900
Lat Long Location
614 S VERNON AVE, DALLAS, TX, 75208
Unique Key
1122848350
14-00163587
Service Request Number: 14-00163587 • Address: 939 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00163587
Address
939 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-20T10:38:18.000
Status
Closed
Created Date
2014-05-08T10:38:18.000
Update Date
2014-05-12T10:23:55.000
Closed Date
2014-05-12T10:23:54.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486213.2883725600
Y Coordinate
6963605.4929095400
Lat Long Location
939 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1121005594
14-00209336
Service Request Number: 14-00209336 • Address: 2820 W 8TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00209336
Address
2820 W 8TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Pooper Scooper - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2014-07-18T11:25:03.000
Status
Closed
Created Date
2014-06-05T11:25:03.000
Update Date
2014-06-06T11:04:40.000
Closed Date
2014-06-06T11:04:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2470524.8898530200
Y Coordinate
6958959.3773765800
Lat Long Location
2820 W 8TH ST, DALLAS, TX, 75211
Unique Key
1123864943
14-00143863
Service Request Number: 14-00143863 • Address: 2323 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00143863
Address
2323 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T14:42:07.000
Status
Closed
Created Date
2014-04-26T14:42:07.000
Update Date
2014-04-28T09:34:58.000
Closed Date
2014-04-28T09:34:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521292.3896039200
Y Coordinate
6961698.7524195800
Lat Long Location
2323 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1119819503
13-00532514
Service Request Number: 13-00532514 • Address: GASTON AVE & N MALCOLM X BLVD, DALLAS, 75226, DALLAS, TX 75226 • City Council District: 2
Service Request Number
13-00532514
Address
GASTON AVE & N MALCOLM X BLVD, DALLAS, 75226, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-26T11:23:44.000
Status
Closed
Created Date
2013-10-17T11:23:44.000
Update Date
2013-10-22T15:01:36.000
Closed Date
2013-10-22T14:58:00.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2495822.3150046800
Y Coordinate
6973837.7048761600
Unique Key
1105203498
14-00155145
Service Request Number: 14-00155145 • Address: 950 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00155145
Address
950 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T16:48:15.000
Status
Closed
Created Date
2014-05-02T16:48:15.000
Update Date
2014-07-01T11:30:34.000
Closed Date
2014-07-01T11:30:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487952.9943855600
Y Coordinate
6957699.5411267000
Lat Long Location
950 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1120494826
13-00566752
Service Request Number: 13-00566752 • Address: W RED BIRD LN & S WESTMORELAND RD, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
13-00566752
Address
W RED BIRD LN & S WESTMORELAND RD, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-22T09:29:35.000
Status
Closed
Created Date
2013-11-12T09:29:35.000
Update Date
2013-11-20T10:14:36.000
Closed Date
2013-11-20T10:14:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466055.3795371800
Y Coordinate
6932915.0336281100
Unique Key
1107496408
14-00155093
Service Request Number: 14-00155093 • Address: 11543 W RICKS CIR, DALLAS, TX 75230 • City Council District: 11
Service Request Number
14-00155093
Address
11543 W RICKS CIR, DALLAS, TX 75230
City Council District
11
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-16T16:39:08.000
Status
Closed
Created Date
2014-05-02T16:39:08.000
Update Date
2014-05-08T16:19:23.000
Closed Date
2014-05-08T16:19:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491814.7335622700
Y Coordinate
7016600.2491274600
Lat Long Location
11543 W RICKS CIR, DALLAS, TX, 75230
Unique Key
1120493377
14-00194265
Service Request Number: 14-00194265 • Address: 1242 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194265
Address
1242 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T16:26:28.000
Status
Closed
Created Date
2014-05-27T16:26:28.000
Update Date
2014-06-12T17:56:00.000
Closed Date
2014-06-12T17:56:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475715.5814632300
Y Coordinate
6953422.3371762700
Lat Long Location
1242 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1122935411
14-00191623
Service Request Number: 14-00191623 • Address: 1237 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00191623
Address
1237 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-10T11:50:04.000
Status
Closed
Created Date
2014-05-25T11:50:04.000
Update Date
2014-05-28T11:56:27.000
Closed Date
2014-05-28T11:56:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484209.1972859400
Y Coordinate
6953519.0769270600
Lat Long Location
1237 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1122775451
13-00532438
Service Request Number: 13-00532438 • Address: FOREST LN & PLANO RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00532438
Address
FOREST LN & PLANO RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-26T10:43:27.000
Status
Closed
Created Date
2013-10-17T10:43:27.000
Update Date
2013-10-28T09:30:06.000
Closed Date
2013-10-28T09:30:05.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2520686.1601781200
Y Coordinate
7018439.2180041900
Unique Key
1105198333
14-00202377
Service Request Number: 14-00202377 • Address: 10000 MARSH LN, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00202377
Address
10000 MARSH LN, DALLAS, TX 75229
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-08T09:51:18.000
Status
Closed
Created Date
2014-06-02T09:51:18.000
Update Date
2014-06-03T14:43:40.000
Closed Date
2014-06-03T14:43:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473137.1409313100
Y Coordinate
7007265.9511001100
Lat Long Location
10000 MARSH LN, DALLAS, TX, 75229
Unique Key
1123447371
14-00213652
Service Request Number: 14-00213652 • Address: 9122 S POLK ST, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00213652
Address
9122 S POLK ST, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-11T23:59:12.000
Status
Closed
Created Date
2014-06-08T23:59:12.000
Update Date
2014-06-09T01:27:27.000
Closed Date
2014-06-09T01:27:27.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479462.0298362400
Y Coordinate
6919151.0914658100
Lat Long Location
9122 S POLK ST, DALLAS, TX, 75232
Unique Key
1124129807
14-00155165
Service Request Number: 14-00155165 • Address: 639 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00155165
Address
639 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-16T16:51:20.000
Status
Closed
Created Date
2014-05-02T16:51:20.000
Update Date
2014-05-05T16:41:14.000
Closed Date
2014-05-05T16:41:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499449.5530198700
Y Coordinate
6976652.3007308700
Lat Long Location
639 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1120495427
14-00202317
Service Request Number: 14-00202317 • Address: 1345 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00202317
Address
1345 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:27:53.000
Status
Closed
Created Date
2014-06-02T09:27:53.000
Update Date
2014-07-08T15:19:26.000
Closed Date
2014-07-08T15:19:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490563.6528353200
Y Coordinate
6935933.3672625300
Lat Long Location
1345 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1123443219
14-00155257
Service Request Number: 14-00155257 • Address: 2103 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00155257
Address
2103 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-16T17:04:06.000
Status
Closed
Created Date
2014-05-02T17:04:06.000
Update Date
2014-05-21T15:16:31.000
Closed Date
2014-05-05T15:16:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2474747.6167514500
Y Coordinate
6948995.7715525600
Lat Long Location
2103 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1120498109
14-00176260
Service Request Number: 14-00176260 • Address: 4155 SOUTH BETTER DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00176260
Address
4155 SOUTH BETTER DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-20T10:50:17.000
Status
Closed
Created Date
2014-05-15T10:50:17.000
Update Date
2014-05-15T15:18:54.000
Closed Date
2014-05-15T15:18:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478108.3482139900
Y Coordinate
7008768.5076895200
Lat Long Location
4155 SOUTH BETTER DR, DALLAS, TX, 75229
Unique Key
1121771903
13-00532555
Service Request Number: 13-00532555 • Address: WALNUT HILL LN & DOUGLAS AVE, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
13-00532555
Address
WALNUT HILL LN & DOUGLAS AVE, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-05T11:45:36.000
Status
Closed
Created Date
2013-10-17T11:45:36.000
Update Date
2013-10-23T16:37:34.000
Closed Date
2013-10-23T16:37:34.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2487765.9885728300
Y Coordinate
7007281.7354234500
Unique Key
1105206030
14-00155295
Service Request Number: 14-00155295 • Address: 2405 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00155295
Address
2405 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T17:13:42.000
Status
Closed
Created Date
2014-05-02T17:13:42.000
Update Date
2014-07-29T13:56:42.000
Closed Date
2014-07-29T13:56:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493467.9244406800
Y Coordinate
6958756.5876363500
Lat Long Location
2405 E 11TH ST, DALLAS, TX, 75203
Unique Key
1120499480
13-00566710
Service Request Number: 13-00566710 • Address: SIMPSON STUART RD & S CENTRAL EXPY, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
13-00566710
Address
SIMPSON STUART RD & S CENTRAL EXPY, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-26T09:12:35.000
Status
Closed
Created Date
2013-11-12T09:12:35.000
Update Date
2013-11-12T15:59:46.000
Closed Date
2013-11-12T15:59:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2511090.5551988000
Y Coordinate
6936930.0081804900
Unique Key
1107493504
14-00168742
Service Request Number: 14-00168742 • Address: 1435 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00168742
Address
1435 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-18T22:44:27.000
Status
Closed
Created Date
2014-05-11T22:44:27.000
Update Date
2014-05-13T14:37:14.000
Closed Date
2014-05-13T14:37:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2490505.0909953400
Y Coordinate
6944850.7617054600
Lat Long Location
1435 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1121313221