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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00213625
Service Request Number: 14-00213625 • Address: 1602 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00213625
Address
1602 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-22T21:55:09.000
Status
Closed
Created Date
2014-06-08T21:55:09.000
Update Date
2014-06-18T08:22:03.000
Closed Date
2014-06-18T08:22:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2476756.1304048900
Y Coordinate
6956606.5555314300
Lat Long Location
1602 W 12TH ST, DALLAS, TX, 75208
Unique Key
1124128211
14-00192842
Service Request Number: 14-00192842 • Address: 2122 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00192842
Address
2122 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T09:59:53.000
Status
Closed
Created Date
2014-05-27T09:59:53.000
Update Date
2014-05-27T13:40:45.000
Closed Date
2014-05-27T13:40:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492676.4716104900
Y Coordinate
6944088.2192232400
Lat Long Location
2122 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122850537
14-00168661
Service Request Number: 14-00168661 • Address: 2300 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00168661
Address
2300 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-17T18:30:20.000
Status
Closed
Created Date
2014-05-11T18:30:20.000
Update Date
2014-05-12T08:23:57.000
Closed Date
2014-05-12T08:23:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497070.6388351100
Y Coordinate
6935292.2467791300
Lat Long Location
2300 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1121307518
14-00143800
Service Request Number: 14-00143800 • Address: 1819 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00143800
Address
1819 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T13:37:52.000
Status
Closed
Created Date
2014-04-26T13:37:52.000
Update Date
2014-05-30T16:21:57.000
Closed Date
2014-05-30T16:21:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486771.7877612900
Y Coordinate
6951238.4076135000
Lat Long Location
1819 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1119815476
13-00573129
Service Request Number: 13-00573129 • Address: 2ND AVE & BRUTON RD, DALLAS, 75217, DALLAS, TX • City Council District: 7
Service Request Number
13-00573129
Address
2ND AVE & BRUTON RD, DALLAS, 75217, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-17T09:23:30.000
Status
Closed
Created Date
2013-11-16T09:23:30.000
Update Date
2013-11-16T12:15:44.000
Closed Date
2013-11-16T11:34:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2513074.9103383300
Y Coordinate
6959487.3712703300
Unique Key
1107905259
14-00195170
Service Request Number: 14-00195170 • Address: 418 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00195170
Address
418 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-14T09:40:28.000
Status
Closed
Created Date
2014-05-28T09:40:28.000
Update Date
2014-06-12T07:54:24.000
Closed Date
2014-06-12T07:54:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486759.0632159800
Y Coordinate
6961150.6894457700
Lat Long Location
418 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1122994681
14-00191632
Service Request Number: 14-00191632 • Address: 230 W SUFFOLK AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00191632
Address
230 W SUFFOLK AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T12:13:54.000
Status
Closed
Created Date
2014-05-25T12:13:54.000
Update Date
2014-06-05T16:20:02.000
Closed Date
2014-06-05T16:20:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483442.9592708000
Y Coordinate
6954865.6642881800
Lat Long Location
230 W SUFFOLK AVE, DALLAS, TX, 75208
Unique Key
1122776035
13-00573159
Service Request Number: 13-00573159 • Address: ALPHA RD & CREEKSIDE PL, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
13-00573159
Address
ALPHA RD & CREEKSIDE PL, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-24T09:53:18.000
Status
Closed
Created Date
2013-11-16T09:53:18.000
Update Date
2013-11-19T09:17:23.000
Closed Date
2013-11-19T09:17:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493323.6994960800
Y Coordinate
7026718.8556785100
Unique Key
1107907027
13-00573061
Service Request Number: 13-00573061 • Address: TUMALO TRAIL, DALLAS, TX 75212 • Department: Code Compliance District Group
Service Request Number
13-00573061
Address
TUMALO TRAIL, DALLAS, TX 75212
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-15T23:40:32.000
Status
Closed
Created Date
2013-11-15T23:40:32.000
Update Date
2013-11-19T14:39:42.000
Closed Date
2013-11-19T14:39:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1107900441
14-00196854
Service Request Number: 14-00196854 • Address: 2800 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00196854
Address
2800 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T07:30:46.000
Status
Closed
Created Date
2014-05-29T07:30:46.000
Update Date
2014-06-17T19:08:10.000
Closed Date
2014-06-16T15:29:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471917.3512760500
Y Coordinate
6927702.5607090600
Lat Long Location
2800 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1123093016
14-00186697
Service Request Number: 14-00186697 • Address: 3525 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00186697
Address
3525 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-02T16:09:54.000
Status
Closed
Created Date
2014-05-21T16:09:54.000
Update Date
2014-05-22T16:10:26.000
Closed Date
2014-05-22T07:28:00.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479032.1286857000
Y Coordinate
6941870.2447480400
Lat Long Location
3525 S POLK ST, DALLAS, TX, 75224
Unique Key
1122420928
14-00192779
Service Request Number: 14-00192779 • Address: 1739 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00192779
Address
1739 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T09:41:46.000
Status
Closed
Created Date
2014-05-27T09:41:46.000
Update Date
2014-05-27T09:44:24.000
Closed Date
2014-05-23T09:44:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535408.1906288400
Y Coordinate
6935909.9488533100
Lat Long Location
1739 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1122846700
14-00202359
Service Request Number: 14-00202359 • Address: 1150 PINNACLE PARK BLVD, DALLAS, TX • City Council District: 3
Service Request Number
14-00202359
Address
1150 PINNACLE PARK BLVD, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-16T09:43:27.000
Status
Closed
Created Date
2014-06-02T09:43:27.000
Update Date
2014-06-06T06:46:58.000
Closed Date
2014-06-06T06:46:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2467381.5123784900
Y Coordinate
6961715.4701061600
Lat Long Location
1150 PINNACLE PARK BLVD, DALLAS, TX
Unique Key
1123445999
14-00168729
Service Request Number: 14-00168729 • Address: 226 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00168729
Address
226 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T21:55:05.000
Status
Closed
Created Date
2014-05-11T21:55:05.000
Update Date
2014-05-14T15:50:39.000
Closed Date
2014-05-14T15:50:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2474958.3960741000
Y Coordinate
6957554.3472446800
Lat Long Location
226 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1121312492
14-00160082
Service Request Number: 14-00160082 • Address: 2302 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160082
Address
2302 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T14:46:51.000
Status
Closed
Created Date
2014-05-06T14:46:51.000
Update Date
2014-06-06T08:12:22.000
Closed Date
2014-06-06T08:12:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489529.4791812200
Y Coordinate
6949107.0989189800
Lat Long Location
2302 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120791474
14-00143900
Service Request Number: 14-00143900 • Address: 2565 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00143900
Address
2565 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T15:18:48.000
Status
Closed
Created Date
2014-04-26T15:18:48.000
Update Date
2014-05-17T08:12:24.000
Closed Date
2014-05-17T08:12:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499037.1832916100
Y Coordinate
6936282.4559805900
Lat Long Location
2565 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1119821863
14-00213675
Service Request Number: 14-00213675 • Address: 8600 W CAMP WISDOM RD, DALLAS, TX 75249 • City Council District: 3
Service Request Number
14-00213675
Address
8600 W CAMP WISDOM RD, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-07-18T05:09:27.000
Status
Closed
Created Date
2014-06-09T05:09:27.000
Update Date
2014-06-09T05:11:21.000
Closed Date
2014-06-09T05:11:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2436307.0078871800
Y Coordinate
6925032.5675917000
Lat Long Location
8600 W CAMP WISDOM RD, DALLAS, TX, 75249
Unique Key
1124131204
14-00194111
Service Request Number: 14-00194111 • Address: 638 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194111
Address
638 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-13T15:41:17.000
Status
Closed
Created Date
2014-05-27T15:41:17.000
Update Date
2014-08-21T08:36:54.000
Closed Date
2014-08-21T08:36:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481057.3935545800
Y Coordinate
6959464.3771263200
Lat Long Location
638 W 7TH ST, DALLAS, TX, 75208
Unique Key
1122925781
13-00547608
Service Request Number: 13-00547608 • Address: HERMOSA DR & PEAVY RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00547608
Address
HERMOSA DR & PEAVY RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-07T19:21:23.000
Status
Closed
Created Date
2013-10-28T19:21:23.000
Update Date
2013-10-29T10:09:17.000
Closed Date
2013-10-29T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2523894.8591251100
Y Coordinate
6991199.5859196700
Unique Key
1106222472
14-00176293
Service Request Number: 14-00176293 • Address: 555 S LAMAR ST, DALLAS, TX 75202 • City Council District: 2
Service Request Number
14-00176293
Address
555 S LAMAR ST, DALLAS, TX 75202
City Council District
2
Department
Code Compliance District Group
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-27T11:03:28.000
Status
Closed
Created Date
2014-05-15T11:03:28.000
Update Date
2014-06-03T10:47:16.000
Closed Date
2014-06-03T10:47:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489929.0132086300
Y Coordinate
6969518.8574223800
Lat Long Location
555 S LAMAR ST, DALLAS, TX, 75202
Unique Key
1121773942
14-00168674
Service Request Number: 14-00168674 • Address: 2535 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00168674
Address
2535 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-24T18:54:58.000
Status
Closed
Created Date
2014-05-11T18:54:58.000
Update Date
2014-05-12T08:52:58.000
Closed Date
2014-05-12T08:52:57.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Radio
X Coordinate
2498806.4130110800
Y Coordinate
6936316.8720395000
Lat Long Location
2535 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1121308252
14-00191650
Service Request Number: 14-00191650 • Address: 1517 E LOUISIANA AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00191650
Address
1517 E LOUISIANA AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T13:15:40.000
Status
Closed
Created Date
2014-05-25T13:15:40.000
Update Date
2014-05-25T16:49:22.000
Closed Date
2014-05-25T16:49:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490683.9375092500
Y Coordinate
6950463.1814375800
Lat Long Location
1517 E LOUISIANA AVE, DALLAS, TX, 75203
Unique Key
1122777269
14-00196839
Service Request Number: 14-00196839 • Address: 120 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00196839
Address
120 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Visibility Obstruction-STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-18T07:18:11.000
Status
Closed
Created Date
2014-05-29T07:18:11.000
Update Date
2014-05-31T10:12:16.000
Closed Date
2014-05-31T10:12:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468389.1122204900
Y Coordinate
6957887.2170147200
Lat Long Location
120 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1123092004
14-00204391
Service Request Number: 14-00204391 • Address: 1126 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00204391
Address
1126 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-23T09:10:48.000
Status
Closed
Created Date
2014-06-03T09:10:48.000
Update Date
2014-06-04T13:01:45.000
Closed Date
2014-06-04T13:01:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2477578.7067485200
Y Coordinate
6962686.2995160200
Lat Long Location
1126 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1123573784
13-00513233
Service Request Number: 13-00513233 • Address: EASTON RD & HERMOSA DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00513233
Address
EASTON RD & HERMOSA DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-07T14:09:24.000
Status
Closed
Created Date
2013-10-02T14:09:24.000
Update Date
2013-10-24T12:08:27.000
Closed Date
2013-10-24T12:08:27.000
Outcome
Activity Created in Error
Priority
Standard
Method Received Description
Phone
X Coordinate
2525128.6829344600
Y Coordinate
6993540.9937852400
Unique Key
1103888839
14-00195135
Service Request Number: 14-00195135 • Address: 1304 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00195135
Address
1304 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-04T09:35:01.000
Status
Closed
Created Date
2014-05-28T09:35:01.000
Update Date
2014-05-28T09:37:26.000
Closed Date
2014-05-28T09:37:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473742.5776342900
Y Coordinate
6953102.7796704300
Lat Long Location
1304 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1122992712
14-00194194
Service Request Number: 14-00194194 • Address: 3900 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00194194
Address
3900 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-28T16:04:20.000
Status
Closed
Created Date
2014-05-27T16:04:20.000
Update Date
2014-05-28T13:36:40.000
Closed Date
2014-05-28T12:31:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486948.4675720000
Y Coordinate
6940651.5801649000
Lat Long Location
3900 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1122930958
14-00205701
Service Request Number: 14-00205701 • Address: 1007 S VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00205701
Address
1007 S VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-07-16T16:02:40.000
Status
Closed
Created Date
2014-06-03T16:02:40.000
Update Date
2014-06-20T16:25:19.000
Closed Date
2014-06-20T16:25:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2480443.2625937400
Y Coordinate
6954827.2831441700
Lat Long Location
1007 S VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1123652491
14-00194153
Service Request Number: 14-00194153 • Address: 3106 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00194153
Address
3106 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T15:51:15.000
Status
Closed
Created Date
2014-05-27T15:51:15.000
Update Date
2014-05-28T08:02:00.000
Closed Date
2014-05-28T08:01:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486908.0324429200
Y Coordinate
6944455.0050510100
Lat Long Location
3106 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1122928293
14-00168738
Service Request Number: 14-00168738 • Address: 622 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00168738
Address
622 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-16T22:30:24.000
Status
Closed
Created Date
2014-05-11T22:30:24.000
Update Date
2014-05-12T11:13:19.000
Closed Date
2014-05-12T11:13:18.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2469191.6147849200
Y Coordinate
6959596.5016035800
Lat Long Location
622 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1121313025
14-00171152
Service Request Number: 14-00171152 • Address: 2000 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00171152
Address
2000 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Drainage Ditch Repairs-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-17T07:43:01.000
Status
Closed
Created Date
2014-05-13T07:43:01.000
Update Date
2014-06-05T11:43:22.000
Closed Date
2014-06-05T11:43:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2495261.9167821100
Y Coordinate
6967121.6822932700
Lat Long Location
2000 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1121457536
14-00205798
Service Request Number: 14-00205798 • Address: 4444 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00205798
Address
4444 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-07-14T16:28:26.000
Status
Closed
Created Date
2014-06-03T16:28:26.000
Update Date
2014-06-23T09:08:35.000
Closed Date
2014-06-23T09:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473951.2004429700
Y Coordinate
6938034.8894915900
Lat Long Location
4444 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1123658491
13-00513272
Service Request Number: 13-00513272 • Address: RIPPLE RD & BARREE DR, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
13-00513272
Address
RIPPLE RD & BARREE DR, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-21T14:30:41.000
Status
Closed
Created Date
2013-10-02T14:30:41.000
Update Date
2013-10-10T11:12:53.000
Closed Date
2013-10-02T15:19:00.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2498774.9874358400
Y Coordinate
6934039.4226256500
Unique Key
1103891674
14-00176270
Service Request Number: 14-00176270 • Address: 1323 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00176270
Address
1323 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-18T10:52:38.000
Status
Closed
Created Date
2014-05-15T10:52:38.000
Update Date
2014-05-15T11:51:08.000
Closed Date
2014-05-15T11:51:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489803.9769787800
Y Coordinate
6954714.9309313900
Lat Long Location
1323 E WACO AVE, DALLAS, TX, 75216
Unique Key
1121772443
14-00171327
Service Request Number: 14-00171327 • Address: 6102 HOLLIS AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00171327
Address
6102 HOLLIS AVE, DALLAS, TX
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Drainage/Flooding Non Emergency - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T08:46:48.000
Status
Closed
Created Date
2014-05-13T08:46:48.000
Update Date
2014-05-24T14:32:24.000
Closed Date
2014-05-24T14:32:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2516433.3787641700
Y Coordinate
6966932.8293408200
Lat Long Location
6102 HOLLIS AVE, DALLAS, TX
Unique Key
1121469062
14-00194033
Service Request Number: 14-00194033 • Address: 1119 W CAMP WISDOM RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00194033
Address
1119 W CAMP WISDOM RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T15:23:41.000
Status
Closed
Created Date
2014-05-27T15:23:41.000
Update Date
2014-05-27T15:26:45.000
Closed Date
2014-05-27T15:26:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479205.8075102400
Y Coordinate
6927920.6756087400
Lat Long Location
1119 W CAMP WISDOM RD, DALLAS, TX, 75232
Unique Key
1122921342
14-00168694
Service Request Number: 14-00168694 • Address: 3312 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00168694
Address
3312 S FRANKLIN ST, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Unsanitary Conditions - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-10T20:11:20.000
Status
Closed
Created Date
2014-05-11T20:11:20.000
Update Date
2014-05-30T18:12:15.000
Closed Date
2014-05-30T18:12:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472976.0015425200
Y Coordinate
6942782.1630418100
Lat Long Location
3312 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1121310271
14-00178971
Service Request Number: 14-00178971 • Address: 5405 N ARCADIA DR, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00178971
Address
5405 N ARCADIA DR, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-30T15:57:01.000
Status
Closed
Created Date
2014-05-16T15:57:01.000
Update Date
2014-06-05T15:50:26.000
Closed Date
2014-06-05T15:50:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2456064.6187413900
Y Coordinate
6957366.9251793100
Lat Long Location
5405 N ARCADIA DR, DALLAS, TX, 75211
Unique Key
1121939325
14-00195191
Service Request Number: 14-00195191 • Address: 2916 ST BERNARD DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00195191
Address
2916 ST BERNARD DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T09:43:45.000
Status
Closed
Created Date
2014-05-28T09:43:45.000
Update Date
2014-05-30T06:47:22.000
Closed Date
2014-05-30T06:47:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2469897.0365357100
Y Coordinate
6946094.3174781900
Lat Long Location
2916 ST BERNARD DR, DALLAS, TX
Unique Key
1122996016
14-00204363
Service Request Number: 14-00204363 • Address: 3600 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00204363
Address
3600 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-10T09:03:51.000
Status
Closed
Created Date
2014-06-03T09:03:51.000
Update Date
2014-06-03T09:06:57.000
Closed Date
2014-06-03T09:06:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468267.0857579300
Y Coordinate
6972575.0846239100
Lat Long Location
3600 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1123571826
13-00573231
Service Request Number: 13-00573231 • Address: ARAPAHO RD & GOLDEN CREEK RD, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00573231
Address
ARAPAHO RD & GOLDEN CREEK RD, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-17T11:38:40.000
Status
Closed
Created Date
2013-11-16T11:38:40.000
Update Date
2013-11-22T09:02:37.000
Closed Date
2013-11-16T11:42:23.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2490422.8086521300
Y Coordinate
7037274.9434857700
Unique Key
1107911496
14-00204393
Service Request Number: 14-00204393 • Address: 3029 FOREST LN, DALLAS, TX • City Council District: 6
Service Request Number
14-00204393
Address
3029 FOREST LN, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T09:11:14.000
Status
Closed
Created Date
2014-06-03T09:11:14.000
Update Date
2014-06-19T14:28:46.000
Closed Date
2014-06-19T14:28:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466687.1692810100
Y Coordinate
7017757.9010801700
Lat Long Location
3029 FOREST LN, DALLAS, TX
Unique Key
1123573968
14-00197938
Service Request Number: 14-00197938 • Address: 900 E COLORADO BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00197938
Address
900 E COLORADO BLVD, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-12T13:49:53.000
Status
Closed
Created Date
2014-05-29T13:49:53.000
Update Date
2014-06-02T06:43:09.000
Closed Date
2014-06-02T06:43:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487374.0949754300
Y Coordinate
6963116.5119911500
Lat Long Location
900 E COLORADO BLVD, DALLAS, TX, 75203
Unique Key
1123162417
14-00173915
Service Request Number: 14-00173915 • Address: 826 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00173915
Address
826 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T09:59:45.000
Status
Closed
Created Date
2014-05-14T09:59:45.000
Update Date
2014-05-14T11:19:40.000
Closed Date
2014-05-14T10:55:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2537910.0488533700
Y Coordinate
6951989.3225407800
Lat Long Location
826 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1121627044
14-00168737
Service Request Number: 14-00168737 • Address: 1131 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00168737
Address
1131 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-14T22:27:41.000
Status
Closed
Created Date
2014-05-11T22:27:41.000
Update Date
2014-05-12T09:44:49.000
Closed Date
2014-05-12T09:36:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2521877.7517662300
Y Coordinate
6953703.9660746500
Lat Long Location
1131 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1121312954
14-00213674
Service Request Number: 14-00213674 • Address: 3255 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00213674
Address
3255 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-26T05:04:38.000
Status
Closed
Created Date
2014-06-09T05:04:38.000
Update Date
2014-06-09T05:07:06.000
Closed Date
2014-06-09T05:07:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481001.7370018200
Y Coordinate
6943738.3630130300
Lat Long Location
3255 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1124131143
14-00171257
Service Request Number: 14-00171257 • Address: 1411 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00171257
Address
1411 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-20T08:26:57.000
Status
Closed
Created Date
2014-05-13T08:26:57.000
Update Date
2014-05-21T06:24:53.000
Closed Date
2014-05-21T06:24:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491300.8083169400
Y Coordinate
6932742.0049844900
Lat Long Location
1411 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1121464459
14-00186579
Service Request Number: 14-00186579 • Address: 1718 W CAMP WISDOM RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00186579
Address
1718 W CAMP WISDOM RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-25T15:44:45.000
Status
Closed
Created Date
2014-05-21T15:44:45.000
Update Date
2014-05-21T15:47:21.000
Closed Date
2014-05-21T15:47:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476759.4972456100
Y Coordinate
6927793.1346065800
Lat Long Location
1718 W CAMP WISDOM RD, DALLAS, TX, 75232
Unique Key
1122414209
14-00155166
Service Request Number: 14-00155166 • Address: 3230 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00155166
Address
3230 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-22T16:51:20.000
Status
Closed
Created Date
2014-05-02T16:51:20.000
Update Date
2014-05-20T16:05:57.000
Closed Date
2014-05-20T16:05:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469151.5090746900
Y Coordinate
6927786.3540228600
Lat Long Location
3230 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1120495428
14-00196917
Service Request Number: 14-00196917 • Address: 6226 E TRINITY CREEK DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00196917
Address
6226 E TRINITY CREEK DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T07:59:31.000
Status
Closed
Created Date
2014-05-29T07:59:31.000
Update Date
2014-06-11T09:05:31.000
Closed Date
2014-06-11T09:05:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517828.7323105900
Y Coordinate
6955229.2126107400
Lat Long Location
6226 E TRINITY CREEK DR, DALLAS, TX, 75217
Unique Key
1123096896
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