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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00513279
Service Request Number: 13-00513279 • Address: MILITARY PKWY & DELAFIELD LN, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00513279
Address
MILITARY PKWY & DELAFIELD LN, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-11T14:32:28.000
Status
Closed
Created Date
2013-10-02T14:32:28.000
Update Date
2013-10-04T12:35:30.000
Closed Date
2013-10-04T12:35:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2529465.7036806700
Y Coordinate
6967355.1276126400
Unique Key
1103892184
14-00168815
Service Request Number: 14-00168815 • Address: 3330 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00168815
Address
3330 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-15T07:20:00.000
Status
Closed
Created Date
2014-05-12T07:20:00.000
Update Date
2014-05-12T11:24:04.000
Closed Date
2014-05-12T11:24:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473595.7390947900
Y Coordinate
6971602.9563346700
Lat Long Location
3330 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1121318755
14-00198115
Service Request Number: 14-00198115 • Address: 400 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00198115
Address
400 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-03T15:00:57.000
Status
Closed
Created Date
2014-05-29T15:00:57.000
Update Date
2014-05-29T15:04:35.000
Closed Date
2014-05-29T15:04:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522045.3695715200
Y Coordinate
6948772.1500743200
Lat Long Location
400 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1123172577
14-00198116
Service Request Number: 14-00198116 • Address: 620 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00198116
Address
620 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Water Questions - SCS
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-06-27T15:01:10.000
Status
Closed
Created Date
2014-05-29T15:01:10.000
Update Date
2014-05-30T15:09:16.000
Closed Date
2014-05-30T15:00:00.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Web
X Coordinate
2481134.0079316100
Y Coordinate
6958529.9982161600
Lat Long Location
620 W 9TH ST, DALLAS, TX, 75208
Unique Key
1123172635
14-00155270
Service Request Number: 14-00155270 • Address: 2730 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00155270
Address
2730 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T17:07:11.000
Status
Closed
Created Date
2014-05-02T17:07:11.000
Update Date
2014-05-26T20:02:01.000
Closed Date
2014-05-26T20:02:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471259.3037026200
Y Coordinate
6956511.6239163400
Lat Long Location
2730 W 12TH ST, DALLAS, TX, 75211
Unique Key
1120498667
14-00215991
Service Request Number: 14-00215991 • Address: 1602 ALASKA AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00215991
Address
1602 ALASKA AVE, DALLAS, TX
City Council District
4
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-09-03T23:48:08.000
Status
Closed
Created Date
2014-06-09T23:48:08.000
Update Date
2014-06-10T16:39:59.000
Closed Date
2014-06-10T16:39:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2486442.5307795900
Y Coordinate
6952226.5861635900
Lat Long Location
1602 ALASKA AVE, DALLAS, TX
Unique Key
1124264076
14-00194247
Service Request Number: 14-00194247 • Address: 3200 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00194247
Address
3200 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Trinity Watershed Management
Service Request Type
Drainage/Flooding Non Emergency - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-16T16:20:29.000
Status
Closed
Created Date
2014-05-27T16:20:29.000
Update Date
2014-05-28T12:35:38.000
Closed Date
2014-05-28T12:35:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
E-Mail
X Coordinate
2490806.7094790100
Y Coordinate
6944928.3434448300
Lat Long Location
3200 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1122934237
13-00513325
Service Request Number: 13-00513325 • Address: 750 VIA ESTRELLA, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00513325
Address
750 VIA ESTRELLA, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-09T14:50:46.000
Status
Closed
Created Date
2013-10-02T14:50:46.000
Update Date
2013-10-09T11:26:04.000
Closed Date
2013-10-09T11:26:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2462144.6927320800
Y Coordinate
6955192.2141405200
Lat Long Location
750 VIA, DALLAS, TX, 75211
Unique Key
1103895147
14-00205837
Service Request Number: 14-00205837 • Address: 1900 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00205837
Address
1900 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T16:35:42.000
Status
Closed
Created Date
2014-06-03T16:35:42.000
Update Date
2014-06-20T13:34:08.000
Closed Date
2014-06-20T13:34:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487952.5031592000
Y Coordinate
6950868.0058144100
Lat Long Location
1900 S EWING AVE, DALLAS, TX, 75216
Unique Key
1123660252
14-00195190
Service Request Number: 14-00195190 • Address: 410 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00195190
Address
410 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-02T09:43:33.000
Status
Closed
Created Date
2014-05-28T09:43:33.000
Update Date
2014-05-29T08:33:05.000
Closed Date
2014-05-29T08:33:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2537984.8389452300
Y Coordinate
6945027.8575275000
Lat Long Location
410 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1122995935
14-00218995
Service Request Number: 14-00218995 • Address: 4622 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
14-00218995
Address
4622 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-25T09:09:48.000
Status
Closed
Created Date
2014-06-11T09:09:48.000
Update Date
2014-06-11T16:55:39.000
Closed Date
2014-06-11T16:55:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480865.6099475900
Y Coordinate
7001065.3943649700
Lat Long Location
4622 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1124432587
14-00202597
Service Request Number: 14-00202597 • Address: 6312 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00202597
Address
6312 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T11:14:09.000
Status
Closed
Created Date
2014-06-02T11:14:09.000
Update Date
2014-06-12T08:19:03.000
Closed Date
2014-06-12T08:19:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2523318.4299769800
Y Coordinate
6979268.1444948800
Lat Long Location
6312 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1123461673
14-00155360
Service Request Number: 14-00155360 • Address: 2431 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00155360
Address
2431 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T17:44:05.000
Status
Closed
Created Date
2014-05-02T17:44:05.000
Update Date
2014-06-10T11:44:07.000
Closed Date
2014-06-10T11:44:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484235.8507637700
Y Coordinate
6948428.6344317900
Lat Long Location
2431 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1120502257
14-00196897
Service Request Number: 14-00196897 • Address: 6239 E TRINITY CREEK DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00196897
Address
6239 E TRINITY CREEK DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T07:52:33.000
Status
Closed
Created Date
2014-05-29T07:52:33.000
Update Date
2014-06-11T08:47:23.000
Closed Date
2014-06-11T08:47:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517868.5516897000
Y Coordinate
6955133.4218233300
Lat Long Location
6239 E TRINITY CREEK DR, DALLAS, TX, 75217
Unique Key
1123095580
14-00195210
Service Request Number: 14-00195210 • Address: 1600 S ERVAY ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00195210
Address
1600 S ERVAY ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-02T09:46:41.000
Status
Closed
Created Date
2014-05-28T09:46:41.000
Update Date
2014-05-29T08:32:13.000
Closed Date
2014-05-29T08:32:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494343.4412914400
Y Coordinate
6967885.9340949300
Lat Long Location
1600 S ERVAY ST, DALLAS, TX, 75215
Unique Key
1122996946
13-00547630
Service Request Number: 13-00547630 • Address: S RIVERFRONT BLVD & CADIZ ST, DALLAS, 75207, DALLAS, TX • City Council District: 2
Service Request Number
13-00547630
Address
S RIVERFRONT BLVD & CADIZ ST, DALLAS, 75207, DALLAS, TX
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-11T20:02:10.000
Status
Closed
Created Date
2013-10-28T20:02:10.000
Update Date
2013-11-01T15:55:51.000
Closed Date
2013-11-01T15:55:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489931.1703384500
Y Coordinate
6965958.2073908300
Unique Key
1106227349
13-00513200
Service Request Number: 13-00513200 • Address: TERRY ST & BANK ST, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
13-00513200
Address
TERRY ST & BANK ST, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-09T13:46:19.000
Status
Closed
Created Date
2013-10-02T13:46:19.000
Update Date
2013-10-10T08:39:58.000
Closed Date
2013-10-10T08:37:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2502148.4085390500
Y Coordinate
6974875.7567713500
Unique Key
1103886414
14-00185194
Service Request Number: 14-00185194 • Address: 19109 WIND MILL LN, DALLAS, TX • City Council District: 12
Service Request Number
14-00185194
Address
19109 WIND MILL LN, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T08:40:23.000
Status
Closed
Created Date
2014-05-21T08:40:23.000
Update Date
2014-05-23T09:49:11.000
Closed Date
2014-05-23T09:49:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2492343.7810318600
Y Coordinate
7053785.2934679100
Lat Long Location
19109 WIND MILL LN, DALLAS, TX
Unique Key
1122329332
14-00019742
Service Request Number: 14-00019742 • Address: W ILLINOIS AVE & S COCKRELL HILL RD, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
14-00019742
Address
W ILLINOIS AVE & S COCKRELL HILL RD, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-30T01:36:30.000
Status
Closed
Created Date
2014-01-18T01:36:30.000
Update Date
2014-01-21T10:14:04.000
Closed Date
2014-01-21T10:14:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2463137.1246018900
Y Coordinate
6948836.6270052900
Unique Key
1112077522
13-00513388
Service Request Number: 13-00513388 • Address: 646 VIA ESTRELLA, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00513388
Address
646 VIA ESTRELLA, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-23T15:12:03.000
Status
Closed
Created Date
2013-10-02T15:12:03.000
Update Date
2013-10-14T12:56:09.000
Closed Date
2013-10-14T12:56:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2462139.6082577600
Y Coordinate
6955805.9997955000
Lat Long Location
646 VIA, DALLAS, TX, 75211
Unique Key
1103899292
14-00194276
Service Request Number: 14-00194276 • Address: 608 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194276
Address
608 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-02T16:31:19.000
Status
Closed
Created Date
2014-05-27T16:31:19.000
Update Date
2014-06-26T08:47:51.000
Closed Date
2014-06-26T08:47:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481232.2712570000
Y Coordinate
6959466.1234795500
Lat Long Location
608 W 7TH ST, DALLAS, TX, 75208
Unique Key
1122936137
14-00198258
Service Request Number: 14-00198258 • Address: 1707 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00198258
Address
1707 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T15:47:12.000
Status
Closed
Created Date
2014-05-29T15:47:12.000
Update Date
2014-06-13T13:00:40.000
Closed Date
2014-06-13T13:00:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507141.2105159100
Y Coordinate
6972559.9268266800
Lat Long Location
1707 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1123181483
14-00202395
Service Request Number: 14-00202395 • Address: 3594 WALNUT HILL LN, DALLAS, TX 75229 • City Council District: 6
Service Request Number
14-00202395
Address
3594 WALNUT HILL LN, DALLAS, TX 75229
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-08T09:57:24.000
Status
Closed
Created Date
2014-06-02T09:57:24.000
Update Date
2015-07-12T14:20:31.000
Closed Date
2015-07-12T14:20:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472103.0726546200
Y Coordinate
7007240.7885462200
Lat Long Location
3594 WALNUT HILL LN, DALLAS, TX, 75229
Unique Key
1123448677
14-00192916
Service Request Number: 14-00192916 • Address: 2165 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00192916
Address
2165 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T10:18:41.000
Status
Closed
Created Date
2014-05-27T10:18:41.000
Update Date
2014-05-27T10:19:56.000
Closed Date
2014-05-27T10:19:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475650.4388845000
Y Coordinate
6986930.5308779800
Lat Long Location
2165 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1122855040
13-00547662
Service Request Number: 13-00547662 • Address: PARK BROOK DR & BEL AIRE DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00547662
Address
PARK BROOK DR & BEL AIRE DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-02T21:06:21.000
Status
Closed
Created Date
2013-10-28T21:06:21.000
Update Date
2013-10-29T15:50:16.000
Closed Date
2013-10-29T15:50:16.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2520809.2384467900
Y Coordinate
7000057.2139802300
Unique Key
1106229661
14-00168701
Service Request Number: 14-00168701 • Address: 213 S BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00168701
Address
213 S BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T20:31:09.000
Status
Closed
Created Date
2014-05-11T20:31:09.000
Update Date
2014-05-13T11:55:22.000
Closed Date
2014-05-13T11:55:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482424.7730726300
Y Coordinate
6957613.3768746600
Lat Long Location
213 S BISHOP AVE, DALLAS, TX, 75208
Unique Key
1121310732
14-00019772
Service Request Number: 14-00019772 • Address: S MARSALIS AVE & S R L THORNTON SERV W, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
14-00019772
Address
S MARSALIS AVE & S R L THORNTON SERV W, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-24T08:18:59.000
Status
Closed
Created Date
2014-01-18T08:18:59.000
Update Date
2014-01-18T08:34:53.000
Closed Date
2014-01-18T08:31:00.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Web
X Coordinate
2486342.6671437300
Y Coordinate
6957861.3128903100
Unique Key
1112079669
14-00181038
Service Request Number: 14-00181038 • Address: 5736 W LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00181038
Address
5736 W LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-03T10:33:39.000
Status
Closed
Created Date
2014-05-19T10:33:39.000
Update Date
2014-05-21T09:53:36.000
Closed Date
2014-05-21T09:53:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2454565.4852316400
Y Coordinate
6938022.0527633500
Lat Long Location
5736 W LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1122075225
13-00513363
Service Request Number: 13-00513363 • Address: MCSHANN RD & MONTFORT DR, DALLAS, 75230, DALLAS, TX 75230 • City Council District: 13
Service Request Number
13-00513363
Address
MCSHANN RD & MONTFORT DR, DALLAS, 75230, DALLAS, TX 75230
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-21T15:02:27.000
Status
Closed
Created Date
2013-10-02T15:02:27.000
Update Date
2013-11-08T09:06:27.000
Closed Date
2013-11-08T09:06:27.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
E-Mail
X Coordinate
2486646.5472692600
Y Coordinate
7022387.8810071500
Unique Key
1103897613
14-00019963
Service Request Number: 14-00019963 • Address: MOUNTAIN CREEK PKWY & EAGLE FORD DR, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00019963
Address
MOUNTAIN CREEK PKWY & EAGLE FORD DR, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-21T14:23:25.000
Status
Closed
Created Date
2014-01-18T14:23:25.000
Update Date
2014-01-18T16:48:07.000
Closed Date
2014-01-18T16:48:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2441078.7340600000
Y Coordinate
6922595.3022152100
Unique Key
1112092133
14-00219022
Service Request Number: 14-00219022 • Address: 809 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00219022
Address
809 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-20T09:15:52.000
Status
Closed
Created Date
2014-06-11T09:15:52.000
Update Date
2014-06-13T10:00:33.000
Closed Date
2014-06-13T10:00:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482903.7139200900
Y Coordinate
6960763.5096110100
Lat Long Location
809 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1124433904
14-00195267
Service Request Number: 14-00195267 • Address: 2909 ST DAVID DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00195267
Address
2909 ST DAVID DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T09:57:03.000
Status
Closed
Created Date
2014-05-28T09:57:03.000
Update Date
2014-05-30T13:30:22.000
Closed Date
2014-05-30T13:30:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2469930.2592464400
Y Coordinate
6945880.2552338400
Lat Long Location
2909 ST DAVID DR, DALLAS, TX
Unique Key
1123000041
14-00195335
Service Request Number: 14-00195335 • Address: 1250 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 2
Service Request Number
14-00195335
Address
1250 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-07-08T10:10:42.000
Status
Closed
Created Date
2014-05-28T10:10:42.000
Update Date
2014-06-04T13:56:30.000
Closed Date
2014-05-30T13:56:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469961.6783934900
Y Coordinate
6985135.6502795700
Lat Long Location
1250 W MOCKINGBIRD LN, DALLAS, TX, 75247
Unique Key
1123004045
14-00155333
Service Request Number: 14-00155333 • Address: 911 E CLARENDON DR, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00155333
Address
911 E CLARENDON DR, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T17:25:46.000
Status
Closed
Created Date
2014-05-02T17:25:46.000
Update Date
2014-05-29T17:15:48.000
Closed Date
2014-05-29T17:15:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487817.1313436500
Y Coordinate
6957643.0731582200
Lat Long Location
911 E CLARENDON DR, DALLAS, TX, 75203
Unique Key
1120500579
14-00194306
Service Request Number: 14-00194306 • Address: 608 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194306
Address
608 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-09T16:44:26.000
Status
Closed
Created Date
2014-05-27T16:44:26.000
Update Date
2014-06-26T08:46:12.000
Closed Date
2014-06-26T08:46:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481232.2725315000
Y Coordinate
6959466.1244061000
Lat Long Location
608 W 7TH ST, DALLAS, TX, 75208
Unique Key
1122938013
14-00198210
Service Request Number: 14-00198210 • Address: 1615 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00198210
Address
1615 S ZANG BLVD, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-17T15:35:34.000
Status
Closed
Created Date
2014-05-29T15:35:34.000
Update Date
2014-05-30T08:17:02.000
Closed Date
2014-05-30T08:17:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482496.3494933500
Y Coordinate
6952211.3864066600
Lat Long Location
1615 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1123178754
14-00185156
Service Request Number: 14-00185156 • Address: 4500 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00185156
Address
4500 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T08:29:13.000
Status
Closed
Created Date
2014-05-21T08:29:13.000
Update Date
2014-06-04T10:23:19.000
Closed Date
2014-06-02T08:47:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2462352.0876554800
Y Coordinate
6954738.9066710000
Lat Long Location
4500 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1122326585
14-00192891
Service Request Number: 14-00192891 • Address: 1304 S COCKRELL HILL RD, DALLAS, TX 75211 • Department: Department of Sanitation Services
Service Request Number
14-00192891
Address
1304 S COCKRELL HILL RD, DALLAS, TX 75211
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T10:12:21.000
Status
Closed
Created Date
2014-05-27T10:12:21.000
Update Date
2014-06-04T09:47:39.000
Closed Date
2014-06-04T09:47:38.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2463120.5417398000
Y Coordinate
6952807.7896686800
Lat Long Location
1304 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1122853476
14-00202448
Service Request Number: 14-00202448 • Address: 400 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00202448
Address
400 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-03T10:21:18.000
Status
Closed
Created Date
2014-06-02T10:21:18.000
Update Date
2014-06-02T13:47:01.000
Closed Date
2014-06-02T13:46:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482404.5913678000
Y Coordinate
6959662.5136741500
Lat Long Location
400 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1123452373
14-00196909
Service Request Number: 14-00196909 • Address: 724 W 10TH ST, DALLAS, TX • City Council District: 1
Service Request Number
14-00196909
Address
724 W 10TH ST, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-03T07:55:50.000
Status
Closed
Created Date
2014-05-29T07:55:50.000
Update Date
2014-05-29T10:38:02.000
Closed Date
2014-05-29T10:38:02.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Web
X Coordinate
2480556.0229623700
Y Coordinate
6958058.2112615500
Lat Long Location
724 W 10TH ST, DALLAS, TX
Unique Key
1123096312
14-00202380
Service Request Number: 14-00202380 • Address: 1204 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00202380
Address
1204 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:51:44.000
Status
Closed
Created Date
2014-06-02T09:51:44.000
Update Date
2014-06-02T09:56:54.000
Closed Date
2014-06-02T09:56:53.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478319.9440498600
Y Coordinate
6954507.0070385600
Lat Long Location
1204 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1123447516
14-00205773
Service Request Number: 14-00205773 • Address: 5927 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00205773
Address
5927 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-06-08T16:24:35.000
Status
Closed
Created Date
2014-06-03T16:24:35.000
Update Date
2014-06-06T14:36:45.000
Closed Date
2014-06-06T14:36:45.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2521566.7840317700
Y Coordinate
6977854.1801548900
Lat Long Location
5927 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1123657243
14-00185139
Service Request Number: 14-00185139 • Address: 2900 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00185139
Address
2900 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-29T08:24:38.000
Status
Closed
Created Date
2014-05-21T08:24:38.000
Update Date
2014-05-21T08:26:12.000
Closed Date
2014-05-21T08:26:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478110.1192046100
Y Coordinate
6947384.4199792700
Lat Long Location
2900 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1122325408
14-00155127
Service Request Number: 14-00155127 • Address: 3230 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00155127
Address
3230 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T16:45:51.000
Status
Closed
Created Date
2014-05-02T16:45:51.000
Update Date
2014-05-20T16:04:33.000
Closed Date
2014-05-20T16:04:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469151.5090746900
Y Coordinate
6927786.3540228600
Lat Long Location
3230 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1120494209
14-00194295
Service Request Number: 14-00194295 • Address: 930 N RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 6
Service Request Number
14-00194295
Address
930 N RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T16:38:54.000
Status
Closed
Created Date
2014-05-27T16:38:54.000
Update Date
2014-07-11T15:20:21.000
Closed Date
2014-07-11T15:20:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2485816.4963877500
Y Coordinate
6972744.1262801600
Lat Long Location
930 N RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1122937309
14-00196894
Service Request Number: 14-00196894 • Address: 302 W 10TH ST, DALLAS, TX • City Council District: 1
Service Request Number
14-00196894
Address
302 W 10TH ST, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-06T07:51:49.000
Status
Closed
Created Date
2014-05-29T07:51:49.000
Update Date
2014-07-14T11:47:58.000
Closed Date
2014-07-14T11:47:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2482968.8930825700
Y Coordinate
6958081.9878780400
Lat Long Location
302 W 10TH ST, DALLAS, TX
Unique Key
1123095406
14-00192907
Service Request Number: 14-00192907 • Address: 4835 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00192907
Address
4835 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T10:15:49.000
Status
Closed
Created Date
2014-05-27T10:15:49.000
Update Date
2014-05-30T10:39:14.000
Closed Date
2014-05-30T10:39:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2494135.1165506700
Y Coordinate
6938054.5357792600
Lat Long Location
4835 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1122854410
14-00196942
Service Request Number: 14-00196942 • Address: 422 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00196942
Address
422 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-03T08:08:18.000
Status
Closed
Created Date
2014-05-29T08:08:18.000
Update Date
2014-05-29T15:37:05.000
Closed Date
2014-05-29T15:37:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2482321.0857066800
Y Coordinate
6956643.5597665600
Lat Long Location
422 W 12TH ST, DALLAS, TX, 75208
Unique Key
1123098644
14-00202297
Service Request Number: 14-00202297 • Address: 1351 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00202297
Address
1351 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:24:59.000
Status
Closed
Created Date
2014-06-02T09:24:59.000
Update Date
2014-07-08T15:21:19.000
Closed Date
2014-07-08T15:21:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490632.9601961100
Y Coordinate
6935930.9717428700
Lat Long Location
1351 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1123442049
14-00215964
Service Request Number: 14-00215964 • Address: 929 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00215964
Address
929 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-23T22:28:10.000
Status
Closed
Created Date
2014-06-09T22:28:10.000
Update Date
2014-06-18T10:53:29.000
Closed Date
2014-06-18T10:53:28.000
Priority
Standard
Method Received Description
Web
X Coordinate
2475672.9324901200
Y Coordinate
6954975.9507834900
Lat Long Location
929 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1124262336
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