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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
14-00155372
Service Request Number: 14-00155372 • Address: 931 E WHEATLAND RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00155372
Address
931 E WHEATLAND RD, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-13T17:54:31.000
Status
Closed
Created Date
2014-05-02T17:54:31.000
Update Date
2014-05-08T07:43:54.000
Closed Date
2014-05-08T07:43:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488473.2963868300
Y Coordinate
6922791.9967955600
Lat Long Location
931 E WHEATLAND RD, DALLAS, TX, 75241
Unique Key
1120503058
14-00020043
Service Request Number: 14-00020043 • Address: 6794 DALLAS NORTH TOLLWAY, UNIVERSITY PARK, TX 75205 • Department: Department of Sanitation Services
Service Request Number
14-00020043
Address
6794 DALLAS NORTH TOLLWAY, UNIVERSITY PARK, TX 75205
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-19T16:15:52.000
Status
Closed
Created Date
2014-01-18T16:15:52.000
Update Date
2014-01-19T08:13:07.000
Closed Date
2014-01-19T08:13:06.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2486156.1482646000
Y Coordinate
6992868.7559774800
Lat Long Location
6794 DALLAS NORTH, UNIVERSITY PARK, TX, 75205
Unique Key
1112097061
14-00195231
Service Request Number: 14-00195231 • Address: 4600 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00195231
Address
4600 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-18T09:50:26.000
Status
Closed
Created Date
2014-05-28T09:50:26.000
Update Date
2014-05-28T09:53:13.000
Closed Date
2014-05-28T09:53:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461458.2795931100
Y Coordinate
6948762.5699392700
Lat Long Location
4600 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1122998187
14-00198212
Service Request Number: 14-00198212 • Address: 1154 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00198212
Address
1154 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-08-01T15:36:11.000
Status
Closed
Created Date
2014-05-29T15:36:11.000
Update Date
2014-06-07T08:40:06.000
Closed Date
2014-06-07T08:40:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477576.9308609600
Y Coordinate
6962894.9380675000
Lat Long Location
1154 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1123178917
14-00020106
Service Request Number: 14-00020106 • Address: OAK PARK DR & S POLK ST, DALLAS, 75232, DALLAS, TX • City Council District: 4
Service Request Number
14-00020106
Address
OAK PARK DR & S POLK ST, DALLAS, 75232, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-10T20:24:42.000
Status
Closed
Created Date
2014-01-18T20:24:42.000
Update Date
2014-01-24T12:24:58.000
Closed Date
2014-01-24T12:24:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479184.0507577000
Y Coordinate
6937339.2036917500
Unique Key
1112101684
14-00195257
Service Request Number: 14-00195257 • Address: 604 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00195257
Address
604 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-14T09:55:00.000
Status
Closed
Created Date
2014-05-28T09:55:00.000
Update Date
2014-07-29T15:52:59.000
Closed Date
2014-07-29T15:52:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481255.5895612000
Y Coordinate
6959466.3573256900
Lat Long Location
604 W 7TH ST, DALLAS, TX, 75208
Unique Key
1122999497
14-00185131
Service Request Number: 14-00185131 • Address: 3510 S TYLER ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00185131
Address
3510 S TYLER ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-24T08:23:09.000
Status
Closed
Created Date
2014-05-21T08:23:09.000
Update Date
2014-05-21T09:20:59.000
Closed Date
2014-05-21T09:20:58.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479642.9768431500
Y Coordinate
6942363.1343901400
Lat Long Location
3510 S TYLER ST, DALLAS, TX, 75224
Unique Key
1122324927
14-00019929
Service Request Number: 14-00019929 • Address: CARRIZO LN & CHANNEL DR, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
14-00019929
Address
CARRIZO LN & CHANNEL DR, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-29T13:35:18.000
Status
Closed
Created Date
2014-01-18T13:35:18.000
Update Date
2014-01-22T14:56:38.000
Closed Date
2014-01-22T14:56:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465580.6243334200
Y Coordinate
7009771.2253374400
Unique Key
1112089998
14-00202607
Service Request Number: 14-00202607 • Address: 1855 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00202607
Address
1855 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-10-08T11:22:37.000
Status
Closed
Created Date
2014-06-02T11:22:37.000
Update Date
2014-08-28T16:23:26.000
Closed Date
2014-08-28T16:23:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472668.3281164900
Y Coordinate
6987491.4560926200
Lat Long Location
1855 EMPIRE, DALLAS, TX, 75235
Unique Key
1123462583
14-00192903
Service Request Number: 14-00192903 • Address: 117 W ELMORE AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00192903
Address
117 W ELMORE AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-05T10:14:53.000
Status
Closed
Created Date
2014-05-27T10:14:53.000
Update Date
2014-05-29T09:30:28.000
Closed Date
2014-05-29T09:30:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484155.9116493000
Y Coordinate
6947856.0425269200
Lat Long Location
117 W ELMORE AVE, DALLAS, TX, 75224
Unique Key
1122853651
14-00020171
Service Request Number: 14-00020171 • Address: S FIELD ST & JACKSON ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
14-00020171
Address
S FIELD ST & JACKSON ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-30T09:16:59.000
Status
Closed
Created Date
2014-01-19T09:16:59.000
Update Date
2014-01-24T14:02:13.000
Closed Date
2014-01-24T14:02:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2490790.9222615600
Y Coordinate
6970508.1748248200
Unique Key
1112106262
14-00200614
Service Request Number: 14-00200614 • Address: 10359 OAK BRANCH LN, DALLAS, TX • City Council District: 7
Service Request Number
14-00200614
Address
10359 OAK BRANCH LN, DALLAS, TX
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-06T19:17:09.000
Status
Closed
Created Date
2014-05-30T19:17:09.000
Update Date
2014-06-06T10:04:09.000
Closed Date
2014-06-06T10:04:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2538807.6033483100
Y Coordinate
6962353.1929051300
Lat Long Location
10359 OAK BRANCH LN, DALLAS, TX
Unique Key
1123336899
14-00019989
Service Request Number: 14-00019989 • Address: LIPTON LN & TEAGARDEN RD, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00019989
Address
LIPTON LN & TEAGARDEN RD, DALLAS, 75217, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-19T14:55:26.000
Status
Closed
Created Date
2014-01-18T14:55:26.000
Update Date
2014-01-19T10:24:18.000
Closed Date
2014-01-19T10:20:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532818.4098516700
Y Coordinate
6933173.6389788000
Unique Key
1112093789
14-00198157
Service Request Number: 14-00198157 • Address: 3330 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00198157
Address
3330 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-07-11T15:17:17.000
Status
Closed
Created Date
2014-05-29T15:17:17.000
Update Date
2014-06-02T12:41:04.000
Closed Date
2014-06-02T12:41:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491090.3795580800
Y Coordinate
6944439.5146648500
Lat Long Location
3330 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1123175217
14-00020138
Service Request Number: 14-00020138 • Address: CRISTLER, DALLAS, TX 75223 • Department: Code Compliance District Group
Service Request Number
14-00020138
Address
CRISTLER, DALLAS, TX 75223
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-26T04:50:29.000
Status
Closed
Created Date
2014-01-19T04:50:29.000
Update Date
2014-01-21T10:51:04.000
Closed Date
2014-01-21T10:51:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1112103922
14-00171338
Service Request Number: 14-00171338 • Address: 911 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00171338
Address
911 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-16T08:50:22.000
Status
Closed
Created Date
2014-05-13T08:50:22.000
Update Date
2014-05-13T14:34:59.000
Closed Date
2014-05-13T14:34:58.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2457224.3161081200
Y Coordinate
6960215.8097661000
Lat Long Location
911 N MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1121469801
14-00202330
Service Request Number: 14-00202330 • Address: 1600 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00202330
Address
1600 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-09T09:33:06.000
Status
Closed
Created Date
2014-06-02T09:33:06.000
Update Date
2014-06-02T09:37:34.000
Closed Date
2014-06-02T09:37:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461700.3015776200
Y Coordinate
6964925.0632657000
Lat Long Location
1600 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1123443538
14-00193002
Service Request Number: 14-00193002 • Address: 2404 N WASHINGTON AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00193002
Address
2404 N WASHINGTON AVE, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T10:37:56.000
Status
Closed
Created Date
2014-05-27T10:37:56.000
Update Date
2014-05-27T10:38:56.000
Closed Date
2014-05-27T10:38:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493539.9007026700
Y Coordinate
6979043.3330386900
Lat Long Location
2404 N WASHINGTON AVE, DALLAS, TX, 75204
Unique Key
1122859654
14-00192947
Service Request Number: 14-00192947 • Address: 214 N PATTON AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00192947
Address
214 N PATTON AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-01T10:25:50.000
Status
Closed
Created Date
2014-05-27T10:25:50.000
Update Date
2014-05-28T08:25:37.000
Closed Date
2014-05-28T08:25:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485026.6699579200
Y Coordinate
6959481.2362243800
Lat Long Location
214 N PATTON AVE, DALLAS, TX, 75203
Unique Key
1122856758
14-00020112
Service Request Number: 14-00020112 • Address: SINGLETON BLVD & N WESTMORELAND RD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00020112
Address
SINGLETON BLVD & N WESTMORELAND RD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-23T21:09:53.000
Status
Closed
Created Date
2014-01-18T21:09:53.000
Update Date
2014-01-20T15:17:01.000
Closed Date
2014-01-20T15:17:00.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2468229.4106968400
Y Coordinate
6970100.0767267100
Unique Key
1112102028
14-00202567
Service Request Number: 14-00202567 • Address: 805 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00202567
Address
805 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-25T11:02:30.000
Status
Closed
Created Date
2014-06-02T11:02:30.000
Update Date
2014-06-10T16:24:44.000
Closed Date
2014-06-10T11:37:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482500.6586525300
Y Coordinate
6960734.2050844500
Lat Long Location
805 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1123459796
14-00192965
Service Request Number: 14-00192965 • Address: 4101 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00192965
Address
4101 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T10:29:55.000
Status
Closed
Created Date
2014-05-27T10:29:55.000
Update Date
2014-06-20T13:54:43.000
Closed Date
2014-06-20T13:54:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492142.3362865200
Y Coordinate
6941377.5182676000
Lat Long Location
4101 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1122857169
14-00219008
Service Request Number: 14-00219008 • Address: 1120 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00219008
Address
1120 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-08-14T09:14:05.000
Status
Closed
Created Date
2014-06-11T09:14:05.000
Update Date
2014-06-27T10:30:36.000
Closed Date
2014-06-27T10:30:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478513.8027198800
Y Coordinate
6960671.9653150600
Lat Long Location
1120 W CANTY ST, DALLAS, TX, 75208
Unique Key
1124433282
14-00192923
Service Request Number: 14-00192923 • Address: 3531 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00192923
Address
3531 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T10:19:51.000
Status
Closed
Created Date
2014-05-27T10:19:51.000
Update Date
2014-05-27T20:06:53.000
Closed Date
2014-05-27T20:06:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468183.0457441000
Y Coordinate
6972283.6463057100
Lat Long Location
3531 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1122855371
14-00185092
Service Request Number: 14-00185092 • Address: 1307 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00185092
Address
1307 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T08:09:01.000
Status
Closed
Created Date
2014-05-21T08:09:01.000
Update Date
2014-05-22T11:52:40.000
Closed Date
2014-05-22T11:52:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2505563.4155657700
Y Coordinate
6974120.1483054500
Lat Long Location
1307 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1122322314
14-00185131
Service Request Number: 14-00185131 • Address: 3510 S TYLER ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00185131
Address
3510 S TYLER ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-24T08:23:09.000
Status
Closed
Created Date
2014-05-21T08:23:09.000
Update Date
2014-05-21T09:20:59.000
Closed Date
2014-05-21T09:20:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2479642.9768431500
Y Coordinate
6942363.1343901400
Lat Long Location
3510 S TYLER ST, DALLAS, TX, 75224
Unique Key
1122324927
14-00020107
Service Request Number: 14-00020107 • Address: OAK PARK DR & S POLK ST, DALLAS, 75232, DALLAS, TX • City Council District: 4
Service Request Number
14-00020107
Address
OAK PARK DR & S POLK ST, DALLAS, 75232, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-10T20:26:11.000
Status
Closed
Created Date
2014-01-18T20:26:11.000
Update Date
2014-01-24T16:22:15.000
Closed Date
2014-01-24T16:22:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479184.0495905100
Y Coordinate
6937339.2022046400
Unique Key
1112101746
14-00020094
Service Request Number: 14-00020094 • Address: 146 WAGON WHEELS TRL, DALLAS, TX 75241 • Department: Code Compliance District Group
Service Request Number
14-00020094
Address
146 WAGON WHEELS TRL, DALLAS, TX 75241
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-25T19:22:18.000
Status
Closed
Created Date
2014-01-18T19:22:18.000
Update Date
2014-01-18T20:39:46.000
Closed Date
2014-01-18T20:39:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
146 WAGON WHEELS TRL, DALLAS, TX, 75241
Unique Key
1112100305
14-00020239
Service Request Number: 14-00020239 • Address: MOUNTAIN CREEK PKWY & EAGLE FORD DR, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
14-00020239
Address
MOUNTAIN CREEK PKWY & EAGLE FORD DR, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-22T12:10:10.000
Status
Closed
Created Date
2014-01-19T12:10:10.000
Update Date
2014-01-19T13:18:32.000
Closed Date
2014-01-19T13:18:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2441078.7340600000
Y Coordinate
6922595.3022152100
Unique Key
1112110518
14-00186699
Service Request Number: 14-00186699 • Address: 11231 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
14-00186699
Address
11231 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-03T16:10:03.000
Status
Closed
Created Date
2014-05-21T16:10:03.000
Update Date
2014-06-03T08:09:01.000
Closed Date
2014-06-02T08:07:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499665.4988277900
Y Coordinate
7014952.1525376800
Lat Long Location
11231 N CENTRAL EXPY, DALLAS, TX, 75243
Unique Key
1122421022
14-00020129
Service Request Number: 14-00020129 • Address: DALLAS FT WORTH TPKE & N COCKRELL HILL RD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00020129
Address
DALLAS FT WORTH TPKE & N COCKRELL HILL RD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-22T00:36:22.000
Status
Closed
Created Date
2014-01-19T00:36:22.000
Update Date
2014-01-19T01:43:14.000
Closed Date
2014-01-19T01:31:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2461529.6171665400
Y Coordinate
6965664.8805797500
Unique Key
1112103237
14-00185165
Service Request Number: 14-00185165 • Address: 319 S MOROCCO AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00185165
Address
319 S MOROCCO AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-26T08:32:03.000
Status
Closed
Created Date
2014-05-21T08:32:03.000
Update Date
2014-05-22T07:42:44.000
Closed Date
2014-05-22T07:42:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2457267.3094962700
Y Coordinate
6957249.9870038300
Lat Long Location
319 S MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1122327262
14-00020139
Service Request Number: 14-00020139 • Address: TIMBERLEAF DR & FOREST SPRINGS DR, DALLAS, 75243, DALLAS, TX 75243 • City Council District: 10
Service Request Number
14-00020139
Address
TIMBERLEAF DR & FOREST SPRINGS DR, DALLAS, 75243, DALLAS, TX 75243
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-25T05:02:09.000
Status
Closed
Created Date
2014-01-19T05:02:09.000
Update Date
2014-02-24T07:58:26.000
Closed Date
2014-02-24T07:58:25.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Phone
X Coordinate
2510805.1341620800
Y Coordinate
7017148.8344861100
Unique Key
1112103979
14-00196890
Service Request Number: 14-00196890 • Address: 938 N WINNETKA AVE, DALLAS, TX • City Council District: 1
Service Request Number
14-00196890
Address
938 N WINNETKA AVE, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T07:49:37.000
Status
Closed
Created Date
2014-05-29T07:49:37.000
Update Date
2014-07-02T15:21:38.000
Closed Date
2014-07-02T15:21:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2478723.5732673500
Y Coordinate
6961458.8263165000
Lat Long Location
938 N WINNETKA AVE, DALLAS, TX
Unique Key
1123094834
14-00020147
Service Request Number: 14-00020147 • Address: S FRANKLIN ST & W CLARENDON DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00020147
Address
S FRANKLIN ST & W CLARENDON DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-22T06:37:09.000
Status
Closed
Created Date
2014-01-19T06:37:09.000
Update Date
2014-01-19T14:34:01.000
Closed Date
2014-01-19T14:34:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2473014.3158823100
Y Coordinate
6954253.7242717700
Unique Key
1112104383
14-00020237
Service Request Number: 14-00020237 • Address: 2237 S ST AUGUSTINE RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00020237
Address
2237 S ST AUGUSTINE RD, DALLAS, TX 75217
City Council District
8
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-03T12:00:40.000
Status
Closed
Created Date
2014-01-19T12:00:40.000
Update Date
2014-02-06T12:17:23.000
Closed Date
2014-02-06T12:17:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2536168.8355978600
Y Coordinate
6933104.7553452100
Lat Long Location
2237 S ST AUGUSTINE RD, DALLAS, TX, 75217
Unique Key
1112110393
14-00198141
Service Request Number: 14-00198141 • Address: 1136 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00198141
Address
1136 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-09T15:13:21.000
Status
Closed
Created Date
2014-05-29T15:13:21.000
Update Date
2014-05-29T15:41:47.000
Closed Date
2014-05-29T15:41:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527257.6391039600
Y Coordinate
6953877.1265244300
Lat Long Location
1136 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1123174221
14-00195340
Service Request Number: 14-00195340 • Address: 6033 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 13
Service Request Number
14-00195340
Address
6033 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-29T10:11:23.000
Status
Closed
Created Date
2014-05-28T10:11:23.000
Update Date
2014-05-28T12:02:02.000
Closed Date
2014-05-28T12:01:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2502780.5475292000
Y Coordinate
7001794.5874468100
Lat Long Location
6033 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1123004310
14-00194329
Service Request Number: 14-00194329 • Address: 202 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00194329
Address
202 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-30T16:53:10.000
Status
Closed
Created Date
2014-05-27T16:53:10.000
Update Date
2014-05-29T11:32:52.000
Closed Date
2014-05-29T11:32:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483530.4200589900
Y Coordinate
6958091.1471953000
Lat Long Location
202 W 10TH ST, DALLAS, TX, 75208
Unique Key
1122939490
14-00020261
Service Request Number: 14-00020261 • Address: GARLAND RD & WINSTED DR, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00020261
Address
GARLAND RD & WINSTED DR, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Sustainable Development and Construction Dept.
Service Request Type
Sign - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-29T13:03:08.000
Status
Closed
Created Date
2014-01-19T13:03:08.000
Update Date
2014-01-21T14:21:02.000
Closed Date
2014-01-21T14:21:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2513216.5336541800
Y Coordinate
6983236.7568221100
Unique Key
1112111792
14-00155345
Service Request Number: 14-00155345 • Address: 1801 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00155345
Address
1801 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T17:34:02.000
Status
Closed
Created Date
2014-05-02T17:34:02.000
Update Date
2014-06-17T14:47:44.000
Closed Date
2014-06-17T14:47:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484217.8282227600
Y Coordinate
6951312.8455846600
Lat Long Location
1801 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1120501289
14-00219044
Service Request Number: 14-00219044 • Address: 6060 N CENTRAL EXPY, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00219044
Address
6060 N CENTRAL EXPY, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-25T09:19:07.000
Status
Closed
Created Date
2014-06-11T09:19:07.000
Update Date
2014-06-12T09:20:52.000
Closed Date
2014-06-12T09:20:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2497874.9539035700
Y Coordinate
6992946.5272530700
Lat Long Location
6060 N CENTRAL EXPY, DALLAS, TX, 75206
Unique Key
1124435021
14-00195252
Service Request Number: 14-00195252 • Address: 1618 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00195252
Address
1618 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T09:53:38.000
Status
Closed
Created Date
2014-05-28T09:53:38.000
Update Date
2014-05-28T10:01:52.000
Closed Date
2014-05-28T10:01:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490578.7794042400
Y Coordinate
6942929.8906322900
Lat Long Location
1618 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122999191
14-00215955
Service Request Number: 14-00215955 • Address: 211 N ERVAY ST, DALLAS, TX • City Council District: 14
Service Request Number
14-00215955
Address
211 N ERVAY ST, DALLAS, TX
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-23T22:17:33.000
Status
Closed
Created Date
2014-06-09T22:17:33.000
Update Date
2014-06-11T08:26:32.000
Closed Date
2014-06-11T08:26:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491714.1007760900
Y Coordinate
6971647.2539269100
Lat Long Location
211 N ERVAY ST, DALLAS, TX
Unique Key
1124261801
13-00587757
Service Request Number: 13-00587757 • Address: SHADYWOOD LN & BRIARWOOD LN, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
13-00587757
Address
SHADYWOOD LN & BRIARWOOD LN, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-13T07:10:08.000
Status
Closed
Created Date
2013-12-02T07:10:08.000
Update Date
2013-12-04T13:17:16.000
Closed Date
2013-12-04T13:17:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481541.3394760900
Y Coordinate
7001245.5963571800
Unique Key
1108849110
14-00163530
Service Request Number: 14-00163530 • Address: 3311 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00163530
Address
3311 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-20T10:23:12.000
Status
Closed
Created Date
2014-05-08T10:23:12.000
Update Date
2014-06-06T08:46:48.000
Closed Date
2014-06-06T08:46:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490917.3759871300
Y Coordinate
6944489.6045987700
Lat Long Location
3311 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1121002361
14-00020184
Service Request Number: 14-00020184 • Address: SANDALWOOD DR & COTILLION DR, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00020184
Address
SANDALWOOD DR & COTILLION DR, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-27T10:16:24.000
Status
Closed
Created Date
2014-01-19T10:16:24.000
Update Date
2014-01-21T13:53:13.000
Closed Date
2014-01-21T13:53:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2532514.7949022100
Y Coordinate
6992559.4442930200
Unique Key
1112107163
14-00173733
Service Request Number: 14-00173733 • Address: 921 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00173733
Address
921 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-26T09:08:17.000
Status
Closed
Created Date
2014-05-14T09:08:17.000
Update Date
2014-06-19T12:21:06.000
Closed Date
2014-06-19T12:21:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488022.0035541300
Y Coordinate
6954780.8792965100
Lat Long Location
921 E WACO AVE, DALLAS, TX, 75216
Unique Key
1121615608
13-00587761
Service Request Number: 13-00587761 • Address: BRIARWOOD LN & SENECA DR, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
13-00587761
Address
BRIARWOOD LN & SENECA DR, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-13T07:15:49.000
Status
Closed
Created Date
2013-12-02T07:15:49.000
Update Date
2013-12-04T13:11:08.000
Closed Date
2013-12-04T13:11:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482114.1620708600
Y Coordinate
7000523.6735587800
Unique Key
1108849399
14-00020238
Service Request Number: 14-00020238 • Address: CHISWELL RD & PARKFORD DR, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00020238
Address
CHISWELL RD & PARKFORD DR, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-11T12:09:07.000
Status
Closed
Created Date
2014-01-19T12:09:07.000
Update Date
2014-03-11T09:48:47.000
Closed Date
2014-03-11T09:48:46.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2514559.5677255100
Y Coordinate
7004320.8205679300
Unique Key
1112110456
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