311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00192925
Service Request Number: 14-00192925 • Address: 2400 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00192925
Address
2400 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-30T10:20:33.000
Status
Closed
Created Date
2014-05-27T10:20:33.000
Update Date
2014-05-27T10:21:53.000
Closed Date
2014-05-27T10:21:52.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476556.2756538200
Y Coordinate
6987712.6817681900
Lat Long Location
2400 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1122855514
14-00215956
Service Request Number: 14-00215956 • Address: 576 E COLORADO BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00215956
Address
576 E COLORADO BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-18T22:17:47.000
Status
Closed
Created Date
2014-06-09T22:17:47.000
Update Date
2014-06-13T12:37:06.000
Closed Date
2014-06-11T12:50:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2486154.9638150800
Y Coordinate
6963118.1245390700
Lat Long Location
576 E COLORADO BLVD, DALLAS, TX, 75203
Unique Key
1124261850
14-00044618
Service Request Number: 14-00044618 • Address: FORNEY RD & RED BUD DR, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
14-00044618
Address
FORNEY RD & RED BUD DR, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-18T09:03:33.000
Status
Closed
Created Date
2014-02-10T09:03:33.000
Update Date
2014-02-10T14:09:38.000
Closed Date
2014-02-10T14:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2520979.9183618000
Y Coordinate
6970725.8230791800
Unique Key
1113628618
14-00209316
Service Request Number: 14-00209316 • Address: 2651 W BROOKLYN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00209316
Address
2651 W BROOKLYN AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-16T11:14:41.000
Status
Closed
Created Date
2014-06-05T11:14:41.000
Update Date
2014-06-09T12:13:29.000
Closed Date
2014-06-09T12:13:27.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2471989.7427228400
Y Coordinate
6955805.6188302500
Lat Long Location
2651 W BROOKLYN AVE, DALLAS, TX, 75211
Unique Key
1123863617
14-00086081
Service Request Number: 14-00086081 • Address: 168 S NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00086081
Address
168 S NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-11T12:43:22.000
Status
Closed
Created Date
2014-03-18T12:43:22.000
Update Date
2014-04-11T10:42:32.000
Closed Date
2014-04-11T10:42:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532869.7994279200
Y Coordinate
6946505.9380945100
Lat Long Location
168 S NACHITA DR, DALLAS, TX, 75217
Unique Key
1116275660
14-00086091
Service Request Number: 14-00086091 • Address: 403 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00086091
Address
403 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-27T12:55:24.000
Status
Closed
Created Date
2014-03-18T12:55:24.000
Update Date
2014-03-21T10:18:56.000
Closed Date
2014-03-21T10:18:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2457245.5295476100
Y Coordinate
6958846.5215004300
Lat Long Location
403 N MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1116276334
14-00215993
Service Request Number: 14-00215993 • Address: 2963 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00215993
Address
2963 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T00:08:27.000
Status
Closed
Created Date
2014-06-10T00:08:27.000
Update Date
2014-06-10T17:43:00.000
Closed Date
2014-06-10T17:42:59.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493536.9854003500
Y Coordinate
6982278.1917364300
Lat Long Location
2963 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1124264202
14-00202418
Service Request Number: 14-00202418 • Address: 209 N MURDEAUX LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00202418
Address
209 N MURDEAUX LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-08T10:06:18.000
Status
Closed
Created Date
2014-06-02T10:06:18.000
Update Date
2014-06-02T13:30:29.000
Closed Date
2014-06-02T13:30:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524197.9598435400
Y Coordinate
6947796.3040880100
Lat Long Location
209 N MURDEAUX LN, DALLAS, TX, 75217
Unique Key
1123450233
14-00186736
Service Request Number: 14-00186736 • Address: 3100 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00186736
Address
3100 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-29T16:19:15.000
Status
Closed
Created Date
2014-05-21T16:19:15.000
Update Date
2014-05-21T16:21:22.000
Closed Date
2014-05-21T16:21:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473841.0252124600
Y Coordinate
6945043.4666074900
Lat Long Location
3100 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1122423419
14-00195176
Service Request Number: 14-00195176 • Address: 608 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00195176
Address
608 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T09:41:07.000
Status
Closed
Created Date
2014-05-28T09:41:07.000
Update Date
2014-06-18T16:25:08.000
Closed Date
2014-06-18T16:25:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481232.2725315000
Y Coordinate
6959466.1244061000
Lat Long Location
608 W 7TH ST, DALLAS, TX, 75208
Unique Key
1122995157
13-00588040
Service Request Number: 13-00588040 • Address: MIDWAY RD & FRANKFORD RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
13-00588040
Address
MIDWAY RD & FRANKFORD RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-07T09:44:15.000
Status
Closed
Created Date
2013-12-02T09:44:15.000
Update Date
2013-12-02T14:57:49.000
Closed Date
2013-12-02T14:57:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476189.1984486100
Y Coordinate
7049780.8021085500
Unique Key
1108868858
13-00547692
Service Request Number: 13-00547692 • Address: S MARSALIS AVE & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
13-00547692
Address
S MARSALIS AVE & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Police Department
Service Request Type
Chronic Traffic Violations (Evenings) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-11T22:08:48.000
Status
Closed
Created Date
2013-10-28T22:08:48.000
Update Date
2013-10-31T06:20:49.000
Closed Date
2013-10-31T06:20:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2486322.3840779000
Y Coordinate
6958926.4664837000
Unique Key
1106231607
14-00198187
Service Request Number: 14-00198187 • Address: 2207 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00198187
Address
2207 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-06T15:28:34.000
Status
Closed
Created Date
2014-05-29T15:28:34.000
Update Date
2014-06-03T14:16:30.000
Closed Date
2014-06-03T14:16:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471845.7195814500
Y Coordinate
6991310.0879372500
Lat Long Location
2207 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1123177262
14-00181019
Service Request Number: 14-00181019 • Address: 2815 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00181019
Address
2815 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-23T10:29:41.000
Status
Closed
Created Date
2014-05-19T10:29:41.000
Update Date
2014-05-19T10:31:25.000
Closed Date
2014-05-19T10:31:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468214.5597872900
Y Coordinate
6969581.2625214100
Lat Long Location
2815 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1122074456
14-00173782
Service Request Number: 14-00173782 • Address: 223 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00173782
Address
223 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-26T09:18:21.000
Status
Closed
Created Date
2014-05-14T09:18:21.000
Update Date
2014-05-30T17:27:45.000
Closed Date
2014-05-30T17:27:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473628.9432993400
Y Coordinate
6957643.5381967100
Lat Long Location
223 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1121618683
14-00215985
Service Request Number: 14-00215985 • Address: 2623 RAMSEY AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00215985
Address
2623 RAMSEY AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-26T23:25:02.000
Status
Closed
Created Date
2014-06-09T23:25:02.000
Update Date
2014-09-24T10:34:42.000
Closed Date
2014-09-24T10:34:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484967.1235430600
Y Coordinate
6947695.5552358200
Lat Long Location
2623 RAMSEY AVE, DALLAS, TX, 75216
Unique Key
1124263675
14-00155238
Service Request Number: 14-00155238 • Address: 310 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00155238
Address
310 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T17:01:02.000
Status
Closed
Created Date
2014-05-02T17:01:02.000
Update Date
2014-05-13T11:46:35.000
Closed Date
2014-05-13T11:46:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500176.1699006800
Y Coordinate
6975992.7695462000
Lat Long Location
310 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1120497384
13-00588097
Service Request Number: 13-00588097 • City Council District: 2 • Department: Code Compliance District Group
Service Request Number
13-00588097
Address
BROWDER ST & BEAUMONT ST, DALLAS, 75215 2 STORY HISTORIC BRICK BLDG 1ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-31T10:04:23.000
Status
Closed
Created Date
2013-12-02T10:04:23.000
Update Date
2013-12-03T11:13:35.000
Closed Date
2013-12-03T11:13:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494413.7557337100
Y Coordinate
6966975.1534678800
Unique Key
1108872281
13-00547743
Service Request Number: 13-00547743 • Address: COMMERCE ST & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
13-00547743
Address
COMMERCE ST & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-12T01:08:14.000
Status
Closed
Created Date
2013-10-29T01:08:14.000
Update Date
2013-11-05T11:50:45.000
Closed Date
2013-11-04T08:31:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
By Fax
X Coordinate
2486821.5762896200
Y Coordinate
6969685.0233589500
Unique Key
1106234889
14-00190218
Service Request Number: 14-00190218 • Address: 2308 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00190218
Address
2308 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-12T14:12:16.000
Status
Closed
Created Date
2014-05-23T14:12:16.000
Update Date
2014-10-20T15:36:13.000
Closed Date
2014-10-17T15:36:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472375.1751984400
Y Coordinate
6963848.6082369100
Lat Long Location
2308 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1122671339
13-00587961
Service Request Number: 13-00587961 • Address: S HAMPTON RD & ELDEROAKS LN, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
13-00587961
Address
S HAMPTON RD & ELDEROAKS LN, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-13T09:09:46.000
Status
Closed
Created Date
2013-12-02T09:09:46.000
Update Date
2013-12-05T10:36:33.000
Closed Date
2013-12-05T10:36:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474030.4693745600
Y Coordinate
6928201.9957398400
Unique Key
1108863499
13-00588027
Service Request Number: 13-00588027 • City Council District: 2 • Department: Sustainable Development and Construction Dept.
Service Request Number
13-00588027
Address
BROWDER ST & BEAUMONT ST, DALLAS, 75215 2 STORY HISTORIC BRICK BLDG 1ST, DALLAS, TX 75215
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-31T09:35:43.000
Status
Closed
Created Date
2013-12-02T09:35:43.000
Update Date
2013-12-02T14:19:41.000
Closed Date
2013-12-02T14:19:41.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2494413.7557337100
Y Coordinate
6966975.1534678800
Unique Key
1108867867
14-00195229
Service Request Number: 14-00195229 • Address: 2945 ST NICHOLAS DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00195229
Address
2945 ST NICHOLAS DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-04T09:50:18.000
Status
Closed
Created Date
2014-05-28T09:50:18.000
Update Date
2014-05-30T06:38:00.000
Closed Date
2014-05-30T06:38:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2468821.8432763500
Y Coordinate
6945759.0100056100
Lat Long Location
2945 ST NICHOLAS DR, DALLAS, TX
Unique Key
1122998081
14-00020235
Service Request Number: 14-00020235 • Address: 2237 S ST AUGUSTINE RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00020235
Address
2237 S ST AUGUSTINE RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Home Occupation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-18T11:56:59.000
Status
Closed
Created Date
2014-01-19T11:56:59.000
Update Date
2014-03-06T02:55:15.000
Closed Date
2014-01-22T14:29:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2536168.8355978600
Y Coordinate
6933104.7553452100
Lat Long Location
2237 S ST AUGUSTINE RD, DALLAS, TX, 75217
Unique Key
1112110282
13-00547676
Service Request Number: 13-00547676 • Address: DENTON DR & LOVE FIELD DR, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00547676
Address
DENTON DR & LOVE FIELD DR, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-07T21:31:49.000
Status
Closed
Created Date
2013-10-28T21:31:49.000
Update Date
2013-10-29T09:16:38.000
Closed Date
2013-10-29T09:16:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470451.4562740500
Y Coordinate
6994122.0870699400
Unique Key
1106230542
14-00195230
Service Request Number: 14-00195230 • Address: 1618 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00195230
Address
1618 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-10T09:50:25.000
Status
Closed
Created Date
2014-05-28T09:50:25.000
Update Date
2014-05-28T10:06:39.000
Closed Date
2014-05-28T10:06:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490578.7793561900
Y Coordinate
6942929.8904074000
Lat Long Location
1618 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1122998135
13-00587857
Service Request Number: 13-00587857 • Address: S MARSALIS AVE & E CLARENDON DR, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
13-00587857
Address
S MARSALIS AVE & E CLARENDON DR, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-03T08:34:16.000
Status
Closed
Created Date
2013-12-02T08:34:16.000
Update Date
2013-12-02T10:37:48.000
Closed Date
2013-12-02T10:26:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486853.4107012100
Y Coordinate
6956442.0310153600
Unique Key
1108856791
14-00044630
Service Request Number: 14-00044630 • Address: SAN JACINTO ST & ROUTH ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
14-00044630
Address
SAN JACINTO ST & ROUTH ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-13T09:09:24.000
Status
Closed
Created Date
2014-02-10T09:09:24.000
Update Date
2014-02-10T10:25:15.000
Closed Date
2014-02-10T10:25:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2492762.2556948600
Y Coordinate
6974537.4110182100
Unique Key
1113629449
13-00547723
Service Request Number: 13-00547723 • Address: OLD GATE LN & SANTA CLARA DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00547723
Address
OLD GATE LN & SANTA CLARA DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-29T23:32:44.000
Status
Closed
Created Date
2013-10-28T23:32:44.000
Update Date
2013-10-29T10:23:32.000
Closed Date
2013-10-28T23:54:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
311 IVR
X Coordinate
2520056.9480414300
Y Coordinate
6987741.9856374800
Unique Key
1106233654
14-00219096
Service Request Number: 14-00219096 • Address: 6402 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00219096
Address
6402 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-25T09:26:46.000
Status
Closed
Created Date
2014-06-11T09:26:46.000
Update Date
2014-06-11T09:39:47.000
Closed Date
2014-06-11T09:39:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2505119.4018006900
Y Coordinate
6991673.5199405500
Lat Long Location
6402 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1124437826
14-00219083
Service Request Number: 14-00219083 • Address: 1303 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00219083
Address
1303 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-24T09:25:00.000
Status
Closed
Created Date
2014-06-11T09:25:00.000
Update Date
2014-07-21T10:33:40.000
Closed Date
2014-07-21T10:33:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487655.0144596000
Y Coordinate
6962191.2253985300
Lat Long Location
1303 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1124437126
14-00205861
Service Request Number: 14-00205861 • Address: 1216 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00205861
Address
1216 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-10T16:43:10.000
Status
Closed
Created Date
2014-06-03T16:43:10.000
Update Date
2014-06-06T08:38:52.000
Closed Date
2014-06-06T08:38:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2520793.7938607800
Y Coordinate
6990884.0562827800
Lat Long Location
1216 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1123661582
13-00547694
Service Request Number: 13-00547694 • Address: LAKE PLACID DR & REYNOLDSTON LN, DALLAS, 75232, DALLAS, TX • City Council District: 3
Service Request Number
13-00547694
Address
LAKE PLACID DR & REYNOLDSTON LN, DALLAS, 75232, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-26T22:11:30.000
Status
Closed
Created Date
2013-10-28T22:11:30.000
Update Date
2014-03-06T07:28:57.000
Closed Date
2014-03-06T07:28:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476610.5269253300
Y Coordinate
6933104.1504021900
Unique Key
1106231718
14-00163614
Service Request Number: 14-00163614 • Address: 820 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00163614
Address
820 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-20T10:43:49.000
Status
Closed
Created Date
2014-05-08T10:43:49.000
Update Date
2014-05-15T12:15:33.000
Closed Date
2014-05-15T12:15:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487429.6514390500
Y Coordinate
6961700.7670474500
Lat Long Location
820 E 5TH ST, DALLAS, TX, 75203
Unique Key
1121006810
14-00216065
Service Request Number: 14-00216065 • Address: 3300 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00216065
Address
3300 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-11T07:26:28.000
Status
Closed
Created Date
2014-06-10T07:26:28.000
Update Date
2014-06-10T07:30:40.000
Closed Date
2014-06-10T07:30:39.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468637.6202225400
Y Coordinate
6938258.0232296100
Lat Long Location
3300 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1124269013
14-00044657
Service Request Number: 14-00044657 • Address: SNOW WHITE DR & DEEP VALLEY DR, DALLAS, 75244, DALLAS, TX 75244 • City Council District: 13
Service Request Number
14-00044657
Address
SNOW WHITE DR & DEEP VALLEY DR, DALLAS, 75244, DALLAS, TX 75244
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - New/Relocation - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-20T09:24:06.000
Status
Closed
Created Date
2014-02-10T09:24:06.000
Update Date
2014-02-14T09:43:18.000
Closed Date
2014-02-14T09:43:17.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2476871.5993051300
Y Coordinate
7018812.6831186000
Unique Key
1113631460
14-00202555
Service Request Number: 14-00202555 • Address: 1200 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00202555
Address
1200 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-05T10:58:36.000
Status
Closed
Created Date
2014-06-02T10:58:36.000
Update Date
2014-06-02T11:58:06.000
Closed Date
2014-06-02T11:58:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487698.1616992900
Y Coordinate
6954471.3577645200
Lat Long Location
1200 S EWING AVE, DALLAS, TX, 75216
Unique Key
1123458862
14-00120464
Service Request Number: 14-00120464 • Address: 9859 WITHAM ST, DALLAS, TX • City Council District: 6
Service Request Number
14-00120464
Address
9859 WITHAM ST, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-16T11:32:08.000
Status
Closed
Created Date
2014-04-11T11:32:08.000
Update Date
2014-05-07T12:46:10.000
Closed Date
2014-05-07T12:46:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471415.0474772800
Y Coordinate
7005266.7950626800
Lat Long Location
9859 WITHAM ST, DALLAS, TX
Unique Key
1118406134
14-00197019
Service Request Number: 14-00197019 • Address: 2302 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00197019
Address
2302 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T08:29:32.000
Status
Closed
Created Date
2014-05-29T08:29:32.000
Update Date
2014-06-06T10:08:22.000
Closed Date
2014-06-06T10:08:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496453.9018538000
Y Coordinate
6982207.5895295300
Lat Long Location
2302 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1123103497
14-00179050
Service Request Number: 14-00179050 • Address: 1822 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00179050
Address
1822 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-23T16:14:29.000
Status
Closed
Created Date
2014-05-16T16:14:29.000
Update Date
2014-05-19T10:14:27.000
Closed Date
2014-05-19T10:14:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475720.5885277100
Y Coordinate
6948924.4446879500
Lat Long Location
1822 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1121944337
14-00200686
Service Request Number: 14-00200686 • Address: 7492 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 9
Service Request Number
14-00200686
Address
7492 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-10T21:45:33.000
Status
Closed
Created Date
2014-05-30T21:45:33.000
Update Date
2014-06-04T08:18:30.000
Closed Date
2014-06-04T08:18:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2511160.0288018000
Y Coordinate
6998534.9543194600
Lat Long Location
7492 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1123341176
14-00179053
Service Request Number: 14-00179053 • Address: 9513 ASH CREEK DR, DALLAS, TX • City Council District: 9
Service Request Number
14-00179053
Address
9513 ASH CREEK DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-11-05T16:14:57.000
Status
Duplicate (closed)
Created Date
2014-05-16T16:14:57.000
Update Date
2014-06-02T08:55:22.000
Closed Date
2014-06-02T08:55:22.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2523488.8933819100
Y Coordinate
6986996.3052916800
Lat Long Location
9513 ASH CREEK DR, DALLAS, TX
Unique Key
1121944505
14-00206007
Service Request Number: 14-00206007 • Address: 2000 N FIELD ST, DALLAS, TX 75202 • City Council District: 14
Service Request Number
14-00206007
Address
2000 N FIELD ST, DALLAS, TX 75202
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T18:00:38.000
Status
Closed
Created Date
2014-06-03T18:00:38.000
Update Date
2014-06-05T08:35:06.000
Closed Date
2014-06-05T08:35:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489691.1572639500
Y Coordinate
6972946.7460093700
Lat Long Location
2000 N FIELD ST, DALLAS, TX, 75202
Unique Key
1123671425
14-00178992
Service Request Number: 14-00178992 • Address: 1900 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00178992
Address
1900 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-23T16:03:02.000
Status
Closed
Created Date
2014-05-16T16:03:02.000
Update Date
2014-05-16T16:12:41.000
Closed Date
2014-05-16T16:12:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463141.0201260200
Y Coordinate
6950642.2849602600
Lat Long Location
1900 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1121940814
14-00176359
Service Request Number: 14-00176359 • Address: 413 N PRAIRIE AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00176359
Address
413 N PRAIRIE AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-27T11:28:24.000
Status
Closed
Created Date
2014-05-15T11:28:24.000
Update Date
2014-05-28T15:55:38.000
Closed Date
2014-05-23T15:55:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500849.0897121700
Y Coordinate
6976952.4305149400
Lat Long Location
413 N PRAIRIE AVE, DALLAS, TX, 75246
Unique Key
1121778017
14-00176433
Service Request Number: 14-00176433 • Address: 5215 N ARCADIA DR, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00176433
Address
5215 N ARCADIA DR, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-18T11:57:09.000
Status
Closed
Created Date
2014-05-15T11:57:09.000
Update Date
2014-05-15T12:51:12.000
Closed Date
2014-05-15T12:51:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2456811.1908009500
Y Coordinate
6957125.7805716700
Lat Long Location
5215 N ARCADIA DR, DALLAS, TX, 75211
Unique Key
1121782580
13-00547745
Service Request Number: 13-00547745 • Address: COMMERCE ST & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
13-00547745
Address
COMMERCE ST & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-12T01:16:18.000
Status
Closed
Created Date
2013-10-29T01:16:18.000
Update Date
2013-11-05T11:49:03.000
Closed Date
2013-11-04T08:32:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
By Fax
X Coordinate
2486821.5751429600
Y Coordinate
6969685.0222236000
Unique Key
1106235000
13-00547748
Service Request Number: 13-00547748 • Address: 108 S STEMMONS FWY, DALLAS, TX 75207 • City Council District: 2
Service Request Number
13-00547748
Address
108 S STEMMONS FWY, DALLAS, TX 75207
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-12T02:37:28.000
Status
Closed
Created Date
2013-10-29T02:37:28.000
Update Date
2013-11-01T08:30:28.000
Closed Date
2013-11-01T08:30:27.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2487509.1506299000
Y Coordinate
6969948.2032653000
Lat Long Location
108 S STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1106235216
14-00207983
Service Request Number: 14-00207983 • Address: 2434 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00207983
Address
2434 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-07T15:42:24.000
Status
Closed
Created Date
2014-06-04T15:42:24.000
Update Date
2014-06-05T16:46:04.000
Closed Date
2014-06-05T16:46:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2463208.8064771400
Y Coordinate
6948406.3992287400
Lat Long Location
2434 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1123780328
14-00176581
Service Request Number: 14-00176581 • Address: 1644 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00176581
Address
1644 S HASKELL AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-27T13:14:12.000
Status
Lien Hold
Created Date
2014-05-15T13:14:12.000
Update Date
2016-01-19T10:49:49.000
Closed Date
2016-01-19T10:49:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505362.2413222000
Y Coordinate
6972508.3549413700
Lat Long Location
1644 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1121791442