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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00141287
Service Request Number: 14-00141287 • Address: 4807 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00141287
Address
4807 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-08T16:05:59.000
Status
Closed
Created Date
2014-04-24T16:05:59.000
Update Date
2014-04-25T14:05:46.000
Closed Date
2014-04-25T14:05:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481958.1885726300
Y Coordinate
6998175.5729619200
Lat Long Location
4807 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1119656882
13-00550305
Service Request Number: 13-00550305 • Address: WINDING CREEK RD & DAVENPORT RD, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00550305
Address
WINDING CREEK RD & DAVENPORT RD, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-09T11:46:16.000
Status
Closed
Created Date
2013-10-30T11:46:16.000
Update Date
2013-11-01T09:05:41.000
Closed Date
2013-11-01T09:05:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491605.2487177400
Y Coordinate
7048806.3344804100
Unique Key
1106401315
14-00144805
Service Request Number: 14-00144805 • Address: 2023 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00144805
Address
2023 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T08:28:32.000
Status
Closed
Created Date
2014-04-28T08:28:32.000
Update Date
2014-04-28T08:48:34.000
Closed Date
2014-04-28T08:48:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2474118.2656300000
Y Coordinate
6963486.7360598400
Lat Long Location
2023 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1119881921
14-00155582
Service Request Number: 14-00155582 • Address: 2900 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00155582
Address
2900 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T07:21:25.000
Status
Closed
Created Date
2014-05-03T07:21:25.000
Update Date
2014-05-03T07:30:20.000
Closed Date
2014-05-03T07:30:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481797.0168931400
Y Coordinate
6945781.7770146100
Lat Long Location
2900 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1120519662
14-00111435
Service Request Number: 14-00111435 • Address: 2707 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00111435
Address
2707 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T08:17:52.000
Status
Closed
Created Date
2014-04-07T08:17:52.000
Update Date
2014-04-09T11:38:17.000
Closed Date
2014-04-09T11:36:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471579.8164108000
Y Coordinate
6954244.9559433800
Lat Long Location
2707 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1117870520
14-00141295
Service Request Number: 14-00141295 • Address: 176 S NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00141295
Address
176 S NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T16:08:03.000
Status
Closed
Created Date
2014-04-24T16:08:03.000
Update Date
2014-04-24T20:17:58.000
Closed Date
2014-04-24T20:17:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2532869.4918430900
Y Coordinate
6946422.9716048100
Lat Long Location
176 S NACHITA DR, DALLAS, TX, 75217
Unique Key
1119657370
14-00137554
Service Request Number: 14-00137554 • Address: 115 S PLYMOUTH RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00137554
Address
115 S PLYMOUTH RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-28T08:48:22.000
Status
Closed
Created Date
2014-04-23T08:48:22.000
Update Date
2014-04-24T13:22:36.000
Closed Date
2014-04-24T13:22:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471882.8449149300
Y Coordinate
6957742.4049956000
Lat Long Location
115 S PLYMOUTH RD, DALLAS, TX, 75211
Unique Key
1119436119
13-00550291
Service Request Number: 13-00550291 • Address: JULIUS SCHEPPS FWY & E ILLINOIS AVE, DALLAS, 75216, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00550291
Address
JULIUS SCHEPPS FWY & E ILLINOIS AVE, DALLAS, 75216, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-31T11:43:02.000
Status
Closed
Created Date
2013-10-30T11:43:02.000
Update Date
2013-10-30T11:52:10.000
Closed Date
2013-10-30T11:52:07.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504780.4617004200
Y Coordinate
6946709.4936638800
Unique Key
1106400419
14-00132057
Service Request Number: 14-00132057 • Address: 414 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00132057
Address
414 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-12T06:52:29.000
Status
Closed
Created Date
2014-04-19T06:52:29.000
Update Date
2014-04-19T06:59:42.000
Closed Date
2014-04-19T06:59:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473699.0112313600
Y Coordinate
6959001.4368048900
Lat Long Location
414 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1119107978
14-00151559
Service Request Number: 14-00151559 • Address: 4019 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 3
Service Request Number
14-00151559
Address
4019 S HAMPTON RD, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-04T08:32:33.000
Status
Closed
Created Date
2014-05-01T08:32:33.000
Update Date
2014-05-01T14:27:04.000
Closed Date
2014-05-01T13:51:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473851.7497512800
Y Coordinate
6939177.0921856100
Lat Long Location
4019 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1120285119
13-00521969
Service Request Number: 13-00521969 • Address: N CENTRAL EXPY & LEMMON AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
13-00521969
Address
N CENTRAL EXPY & LEMMON AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-19T11:10:48.000
Status
Closed
Created Date
2013-10-09T11:10:48.000
Update Date
2013-10-14T07:20:05.000
Closed Date
2013-10-14T07:20:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2492929.6576027000
Y Coordinate
6979530.2929553900
Unique Key
1104479526
13-00544837
Service Request Number: 13-00544837 • Address: S HARWOOD ST & E R L THORNTON FWY, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
13-00544837
Address
S HARWOOD ST & E R L THORNTON FWY, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-04T18:31:56.000
Status
Closed
Created Date
2013-10-25T18:31:56.000
Update Date
2013-10-28T06:50:50.000
Closed Date
2013-10-28T06:50:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494603.4674492700
Y Coordinate
6969261.4290514900
Unique Key
1106033677
14-00115744
Service Request Number: 14-00115744 • Address: 100 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00115744
Address
100 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-10T09:10:08.000
Status
Closed
Created Date
2014-04-09T09:10:08.000
Update Date
2014-04-09T09:47:21.000
Closed Date
2014-04-09T09:43:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532689.2865030900
Y Coordinate
6946826.7500924800
Lat Long Location
100 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1118126895
14-00131982
Service Request Number: 14-00131982 • Address: 2525 W WHEATLAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00131982
Address
2525 W WHEATLAND RD, DALLAS, TX 75237
City Council District
8
Department
Police Department
Service Request Type
Handicap Parking - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-28T21:06:43.000
Status
Closed
Created Date
2014-04-18T21:06:43.000
Update Date
2014-04-22T07:23:40.000
Closed Date
2014-04-22T07:23:40.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2473427.6206875500
Y Coordinate
6922526.8098277600
Lat Long Location
2525 W WHEATLAND RD, DALLAS, TX, 75237
Unique Key
1119102760
13-00549866
Service Request Number: 13-00549866 • Address: LAWLER, DALLAS, TX 75243 • Department: Code Compliance District Group
Service Request Number
13-00549866
Address
LAWLER, DALLAS, TX 75243
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2013-12-29T09:27:27.000
Status
Closed
Created Date
2013-10-30T09:27:27.000
Update Date
2013-12-02T13:11:25.000
Closed Date
2013-12-02T13:11:24.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1106371885
13-00550250
Service Request Number: 13-00550250 • Address: VOSS RD & TRINITY MILLS RD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
13-00550250
Address
VOSS RD & TRINITY MILLS RD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-18T11:26:46.000
Status
Closed
Created Date
2013-10-30T11:26:46.000
Update Date
2013-11-04T12:35:13.000
Closed Date
2013-11-04T12:35:13.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2477766.2349039500
Y Coordinate
7046256.2215134300
Unique Key
1106397718
14-00040228
Service Request Number: 14-00040228 • Address: 100 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00040228
Address
100 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-12T11:53:47.000
Status
Closed
Created Date
2014-02-05T11:53:47.000
Update Date
2014-02-10T06:13:45.000
Closed Date
2014-02-10T06:13:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2476081.8016449200
Y Coordinate
6958029.1463818700
Lat Long Location
100 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1113346515
13-00521815
Service Request Number: 13-00521815 • Address: WORCOLA ST & RICHARD AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00521815
Address
WORCOLA ST & RICHARD AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-28T10:20:02.000
Status
Closed
Created Date
2013-10-09T10:20:02.000
Update Date
2013-10-18T11:34:11.000
Closed Date
2013-10-18T11:34:11.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2499213.3201582400
Y Coordinate
6985341.8888120800
Unique Key
1104470106
14-00122983
Service Request Number: 14-00122983 • Address: 3300 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00122983
Address
3300 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-19T10:23:22.000
Status
Closed
Created Date
2014-04-14T10:23:22.000
Update Date
2014-04-14T11:08:05.000
Closed Date
2014-04-14T11:08:04.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2468520.4510767900
Y Coordinate
6943374.9981737200
Lat Long Location
3300 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1118565883
14-00131905
Service Request Number: 14-00131905 • Address: 7508 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00131905
Address
7508 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-23T18:39:52.000
Status
Closed
Created Date
2014-04-18T18:39:52.000
Update Date
2014-04-21T14:39:46.000
Closed Date
2014-04-21T14:39:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484616.6093988600
Y Coordinate
6926093.0685346200
Lat Long Location
7508 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1119095087
14-00148063
Service Request Number: 14-00148063 • Address: 220 W CAMP WISDOM RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00148063
Address
220 W CAMP WISDOM RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T12:47:42.000
Status
Closed
Created Date
2014-04-29T12:47:42.000
Update Date
2014-05-15T12:36:48.000
Closed Date
2014-05-15T12:36:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483989.7977281000
Y Coordinate
6927942.1280904700
Lat Long Location
220 W CAMP WISDOM RD, DALLAS, TX, 75232
Unique Key
1120081546
14-00111384
Service Request Number: 14-00111384 • Address: 817 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00111384
Address
817 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T07:52:25.000
Status
Closed
Created Date
2014-04-07T07:52:25.000
Update Date
2014-04-10T10:49:28.000
Closed Date
2014-04-10T10:49:27.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476047.2441087700
Y Coordinate
6955430.3412622500
Lat Long Location
817 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1117867279
13-00521740
Service Request Number: 13-00521740 • Address: MELODY LN & SHADY BROOK LN, DALLAS, 75231, DALLAS, TX 75231 • City Council District: 13
Service Request Number
13-00521740
Address
MELODY LN & SHADY BROOK LN, DALLAS, 75231, DALLAS, TX 75231
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-18T09:55:47.000
Status
Closed
Created Date
2013-10-09T09:55:47.000
Update Date
2013-11-06T15:50:39.000
Closed Date
2013-11-06T15:50:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501800.9038371600
Y Coordinate
7003887.9574142700
Unique Key
1104465206
14-00098295
Service Request Number: 14-00098295 • Address: 716 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00098295
Address
716 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-03T14:51:16.000
Status
Closed
Created Date
2014-03-27T14:51:16.000
Update Date
2014-04-02T06:42:34.000
Closed Date
2014-04-02T06:42:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2477589.6056838800
Y Coordinate
6960367.5519739100
Lat Long Location
716 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1117039363
14-00102835
Service Request Number: 14-00102835 • Address: 4407 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
14-00102835
Address
4407 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-03T21:24:55.000
Status
Closed
Created Date
2014-03-31T21:24:55.000
Update Date
2014-04-01T12:56:03.000
Closed Date
2014-04-01T12:56:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479944.7385210300
Y Coordinate
7001235.4339647900
Lat Long Location
4407 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1117332036
14-00080872
Service Request Number: 14-00080872 • Address: 1505 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00080872
Address
1505 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-14T18:03:27.000
Status
Closed
Created Date
2014-03-13T18:03:27.000
Update Date
2014-03-14T08:48:48.000
Closed Date
2014-03-14T08:00:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487697.1282738900
Y Coordinate
6952457.1425679200
Lat Long Location
1505 S EWING AVE, DALLAS, TX, 75216
Unique Key
1115946926
14-00098324
Service Request Number: 14-00098324 • Address: 3435 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00098324
Address
3435 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-30T15:04:41.000
Status
Closed
Created Date
2014-03-27T15:04:41.000
Update Date
2014-03-27T23:00:29.000
Closed Date
2014-03-27T23:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479021.6236469000
Y Coordinate
6942415.5326508200
Lat Long Location
3435 S POLK ST, DALLAS, TX, 75224
Unique Key
1117041129
13-00550065
Service Request Number: 13-00550065 • Address: MARVIN D LOVE FWY & W RED BIRD LN, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
13-00550065
Address
MARVIN D LOVE FWY & W RED BIRD LN, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-06T10:20:13.000
Status
Closed
Created Date
2013-10-30T10:20:13.000
Update Date
2013-10-30T10:21:42.000
Closed Date
2013-10-30T10:21:41.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2472502.0384687100
Y Coordinate
6931053.9840440200
Unique Key
1106384934
14-00098275
Service Request Number: 14-00098275 • Address: 2720 S ZANG BLVD, DALLAS, TX • City Council District: 4
Service Request Number
14-00098275
Address
2720 S ZANG BLVD, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Smoking/Restaurant Complaint - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-04-26T14:40:57.000
Status
Closed
Created Date
2014-03-27T14:40:57.000
Update Date
2014-04-09T11:51:38.000
Closed Date
2014-04-09T11:51:37.000
Priority
Standard
Method Received Description
Web
X Coordinate
2482050.7104034700
Y Coordinate
6946931.8447869800
Lat Long Location
2720 S ZANG BLVD, DALLAS, TX
Unique Key
1117038222
14-00131958
Service Request Number: 14-00131958 • Address: 2825 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 1
Service Request Number
14-00131958
Address
2825 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-25T20:09:11.000
Status
Closed
Created Date
2014-04-18T20:09:11.000
Update Date
2014-04-18T20:13:26.000
Closed Date
2014-04-18T20:13:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470659.2262578400
Y Coordinate
6948944.4039875800
Lat Long Location
2825 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1119101140
14-00158657
Service Request Number: 14-00158657 • Address: 2366 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 1
Service Request Number
14-00158657
Address
2366 S FRANKLIN ST, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-09T19:28:26.000
Status
Closed
Created Date
2014-05-05T19:28:26.000
Update Date
2014-05-16T08:26:17.000
Closed Date
2014-05-16T08:26:16.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2473148.4607179200
Y Coordinate
6949701.4343372900
Lat Long Location
2366 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1120697293
14-00115699
Service Request Number: 14-00115699 • Address: 7610 PLEASANT MOUND, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00115699
Address
7610 PLEASANT MOUND, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T09:00:32.000
Status
Closed
Created Date
2014-04-09T09:00:32.000
Update Date
2014-04-16T09:00:23.000
Closed Date
2014-04-16T09:00:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524893.0056435900
Y Coordinate
6962421.9471119900
Lat Long Location
7610 PLEASANT, DALLAS, TX, 75227
Unique Key
1118124318
13-00550197
Service Request Number: 13-00550197 • Address: CAMPBELL RD & MEANDERING WAY, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00550197
Address
CAMPBELL RD & MEANDERING WAY, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-09T11:08:10.000
Status
Closed
Created Date
2013-10-30T11:08:10.000
Update Date
2013-11-01T11:26:45.000
Closed Date
2013-11-01T11:26:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496291.2035186700
Y Coordinate
7043134.7633054500
Unique Key
1106394347
14-00155751
Service Request Number: 14-00155751 • Address: 7127 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00155751
Address
7127 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T11:31:32.000
Status
Closed
Created Date
2014-05-03T11:31:32.000
Update Date
2014-05-05T10:40:23.000
Closed Date
2014-05-05T10:40:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509760.2010875300
Y Coordinate
6995239.6844112600
Lat Long Location
7127 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1120530432
14-00122868
Service Request Number: 14-00122868 • Address: 322 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00122868
Address
322 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T09:39:33.000
Status
Closed
Created Date
2014-04-14T09:39:33.000
Update Date
2014-06-30T14:07:20.000
Closed Date
2014-06-30T14:07:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474528.0308618800
Y Coordinate
6957187.4252017200
Lat Long Location
322 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1118558866
14-00151552
Service Request Number: 14-00151552 • Address: 9520 W LAKE HIGHLANDS DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00151552
Address
9520 W LAKE HIGHLANDS DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-15T08:31:38.000
Status
Closed
Created Date
2014-05-01T08:31:38.000
Update Date
2014-05-06T10:52:04.000
Closed Date
2014-05-06T10:52:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2517213.1641066300
Y Coordinate
6994288.2804961000
Lat Long Location
9520 W LAKE HIGHLANDS DR, DALLAS, TX, 75218
Unique Key
1120284684
13-00550094
Service Request Number: 13-00550094 • Address: SARASOTA CIR & GURLEY AVE, DALLAS, 75223, DALLAS, TX • City Council District: 14
Service Request Number
13-00550094
Address
SARASOTA CIR & GURLEY AVE, DALLAS, 75223, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-09T10:32:01.000
Status
Closed
Created Date
2013-10-30T10:32:01.000
Update Date
2013-11-01T14:06:22.000
Closed Date
2013-11-01T14:06:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2508530.7868279600
Y Coordinate
6979042.5818812800
Unique Key
1106387337
14-00150395
Service Request Number: 14-00150395 • Address: 3000 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00150395
Address
3000 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-07T13:36:16.000
Status
Closed
Created Date
2014-04-30T13:36:16.000
Update Date
2014-04-30T13:39:13.000
Closed Date
2014-04-30T13:39:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527152.1599220600
Y Coordinate
6965521.4888184400
Lat Long Location
3000 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1120214343
14-00151561
Service Request Number: 14-00151561 • Address: 2131 N PEARL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00151561
Address
2131 N PEARL ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T08:32:35.000
Status
Closed
Created Date
2014-05-01T08:32:35.000
Update Date
2014-06-03T08:42:25.000
Closed Date
2014-06-02T12:10:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490532.1127503800
Y Coordinate
6974971.2274713400
Lat Long Location
2131 N PEARL ST, DALLAS, TX, 75201
Unique Key
1120285061
14-00141307
Service Request Number: 14-00141307 • Address: 2506 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00141307
Address
2506 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T16:11:10.000
Status
Closed
Created Date
2014-04-24T16:11:10.000
Update Date
2014-04-24T16:15:48.000
Closed Date
2014-04-24T16:15:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487961.0804714900
Y Coordinate
6948229.3311532100
Lat Long Location
2506 S EWING AVE, DALLAS, TX, 75216
Unique Key
1119658184
14-00151574
Service Request Number: 14-00151574 • Address: 739 N CRAWFORD ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00151574
Address
739 N CRAWFORD ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-15T08:35:01.000
Status
Closed
Created Date
2014-05-01T08:35:01.000
Update Date
2014-05-22T16:48:45.000
Closed Date
2014-05-22T16:48:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484392.8740375000
Y Coordinate
6960398.0400628700
Lat Long Location
739 N CRAWFORD ST, DALLAS, TX, 75203
Unique Key
1120285990
14-00072850
Service Request Number: 14-00072850 • Address: 1800 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00072850
Address
1800 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-14T07:56:05.000
Status
Closed
Created Date
2014-03-07T07:56:05.000
Update Date
2014-03-07T07:58:34.000
Closed Date
2014-03-07T07:58:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468439.2972978300
Y Coordinate
6951071.8811041700
Lat Long Location
1800 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1115441457
14-00148113
Service Request Number: 14-00148113 • Address: 5630 W AMHERST AVE, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00148113
Address
5630 W AMHERST AVE, DALLAS, TX 75225
City Council District
13
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-02T12:58:53.000
Status
Closed
Created Date
2014-04-29T12:58:53.000
Update Date
2014-05-14T09:14:32.000
Closed Date
2014-05-14T09:14:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2485376.9514264000
Y Coordinate
6997099.7727558200
Lat Long Location
5630 W AMHERST AVE, DALLAS, TX, 75225
Unique Key
1120083725
14-00080823
Service Request Number: 14-00080823 • Address: 1333 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00080823
Address
1333 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-18T17:01:49.000
Status
Closed
Created Date
2014-03-13T17:01:49.000
Update Date
2014-03-18T11:41:04.000
Closed Date
2014-03-18T11:41:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535368.0771809400
Y Coordinate
6938914.4845780000
Lat Long Location
1333 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1115943793
14-00111259
Service Request Number: 14-00111259 • Address: 1132 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00111259
Address
1132 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T20:34:36.000
Status
Closed
Created Date
2014-04-06T20:34:36.000
Update Date
2014-04-09T10:23:10.000
Closed Date
2014-04-09T10:23:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488677.2996232300
Y Coordinate
6950031.9137476300
Lat Long Location
1132 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1117859740
14-00111260
Service Request Number: 14-00111260 • Address: 2100 N BECKLEY AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00111260
Address
2100 N BECKLEY AVE, DALLAS, TX 75208
City Council District
6
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T20:36:25.000
Status
Closed
Created Date
2014-04-06T20:36:25.000
Update Date
2014-04-08T14:57:39.000
Closed Date
2014-04-08T14:57:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484023.1769474100
Y Coordinate
6966914.6439871100
Lat Long Location
2100 N BECKLEY AVE, DALLAS, TX, 75208
Unique Key
1117859794
14-00080729
Service Request Number: 14-00080729 • Address: 4004 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00080729
Address
4004 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-20T16:16:29.000
Status
Closed
Created Date
2014-03-13T16:16:29.000
Update Date
2014-03-13T16:18:13.000
Closed Date
2014-03-13T16:18:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464779.3132823400
Y Coordinate
6954128.8696250200
Lat Long Location
4004 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1115937991
14-00137460
Service Request Number: 14-00137460 • Address: 502 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00137460
Address
502 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-30T08:24:17.000
Status
Closed
Created Date
2014-04-23T08:24:17.000
Update Date
2014-04-29T14:01:33.000
Closed Date
2014-04-29T14:01:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473696.0839832200
Y Coordinate
6959308.4793653300
Lat Long Location
502 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1119430779
14-00158634
Service Request Number: 14-00158634 • Address: 3006 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158634
Address
3006 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T18:58:22.000
Status
Closed
Created Date
2014-05-05T18:58:22.000
Update Date
2014-05-08T08:38:59.000
Closed Date
2014-05-08T08:38:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488040.0894452200
Y Coordinate
6945204.1160110500
Lat Long Location
3006 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120695842
13-00550231
Service Request Number: 13-00550231 • Address: ELM ST & N PEAK ST, DALLAS, 75246, DALLAS, TX • City Council District: 2
Service Request Number
13-00550231
Address
ELM ST & N PEAK ST, DALLAS, 75246, DALLAS, TX
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-09T11:18:53.000
Status
Closed
Created Date
2013-10-30T11:18:53.000
Update Date
2013-11-04T13:40:16.000
Closed Date
2013-11-04T13:40:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500113.5300185500
Y Coordinate
6975009.7319897800
Unique Key
1106396487
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