311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00148151
Service Request Number: 14-00148151 • Address: 4999 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00148151
Address
4999 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T13:12:21.000
Status
Closed
Created Date
2014-04-29T13:12:21.000
Update Date
2014-05-03T22:03:15.000
Closed Date
2014-05-03T22:03:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2526482.3010758000
Y Coordinate
6973304.5827577800
Lat Long Location
4999 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1120085330
14-00153711
Service Request Number: 14-00153711 • Address: 1315 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153711
Address
1315 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T08:26:51.000
Status
Closed
Created Date
2014-05-02T08:26:51.000
Update Date
2014-05-02T10:35:27.000
Closed Date
2014-05-02T10:35:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505178.8634533200
Y Coordinate
6973376.1284275500
Lat Long Location
1315 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120411177
13-00574843
Service Request Number: 13-00574843 • Address: GLEN LAKES DR & WALNUT HILL LN, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
13-00574843
Address
GLEN LAKES DR & WALNUT HILL LN, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-01T12:10:44.000
Status
Closed
Created Date
2013-11-18T12:10:44.000
Update Date
2013-12-23T14:10:48.000
Closed Date
2013-12-23T14:10:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501416.0678327400
Y Coordinate
7008607.1362853500
Unique Key
1108019011
14-00131974
Service Request Number: 14-00131974 • Address: 910 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00131974
Address
910 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T20:52:54.000
Status
Closed
Created Date
2014-04-18T20:52:54.000
Update Date
2014-05-22T11:31:23.000
Closed Date
2014-05-22T11:31:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487615.4999807600
Y Coordinate
6946549.7025106000
Lat Long Location
910 E SANER AVE, DALLAS, TX, 75216
Unique Key
1119102250
13-00580460
Service Request Number: 13-00580460 • Address: DUNLAP DR & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00580460
Address
DUNLAP DR & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Visibility Obstruction-STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-12-07T18:55:26.000
Status
Closed
Created Date
2013-11-21T18:55:26.000
Update Date
2013-11-22T07:11:25.000
Closed Date
2013-11-22T07:11:25.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2532505.7195728200
Y Coordinate
6952108.1486116800
Unique Key
1108374898
13-00580449
Service Request Number: 13-00580449 • Address: BRENTFIELD DR. BETWEEN MEADOWCREEK AND DAVENPORT, DALLAS, TX 75248 • Department: Police Department
Service Request Number
13-00580449
Address
BRENTFIELD DR. BETWEEN MEADOWCREEK AND DAVENPORT, DALLAS, TX 75248
Department
Police Department
Service Request Type
Police MISC - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-07T18:22:53.000
Status
Closed
Created Date
2013-11-21T18:22:53.000
Update Date
2013-12-02T18:07:15.000
Closed Date
2013-12-02T18:07:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
BRENTFIELD DR BETWEEN MEADOWCREEK, DALLAS, TX, 75248
Unique Key
1108374182
14-00155656
Service Request Number: 14-00155656 • Address: 2879 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00155656
Address
2879 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T09:12:08.000
Status
Closed
Created Date
2014-05-03T09:12:08.000
Update Date
2014-05-05T17:28:04.000
Closed Date
2014-05-05T17:28:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2470297.3692723800
Y Coordinate
6957955.4052365500
Lat Long Location
2879 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1120524610
14-00151563
Service Request Number: 14-00151563 • Address: 761 E KIRNWOOD DR, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00151563
Address
761 E KIRNWOOD DR, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T08:32:49.000
Status
Closed
Created Date
2014-05-01T08:32:49.000
Update Date
2014-05-28T08:41:50.000
Closed Date
2014-05-28T08:41:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2488029.1599363800
Y Coordinate
6924700.9231180500
Lat Long Location
761 E KIRNWOOD DR, DALLAS, TX, 75241
Unique Key
1120285335
14-00153749
Service Request Number: 14-00153749 • Address: 3275 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00153749
Address
3275 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T08:38:55.000
Status
Closed
Created Date
2014-05-02T08:38:55.000
Update Date
2014-05-02T08:41:33.000
Closed Date
2014-05-02T08:41:32.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477886.6800226200
Y Coordinate
6944826.2894295200
Lat Long Location
3275 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1120413488
14-00048970
Service Request Number: 14-00048970 • Address: 211 W MAIN ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00048970
Address
211 W MAIN ST, DALLAS, TX 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-25T13:40:52.000
Status
Closed
Created Date
2014-02-13T13:40:52.000
Update Date
2014-02-18T15:59:50.000
Closed Date
2014-02-18T15:59:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483063.4528057700
Y Coordinate
6969361.9358325900
Lat Long Location
211 W MAIN ST, DALLAS, TX, 75208
Unique Key
1113903600
14-00153775
Service Request Number: 14-00153775 • Address: 311 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00153775
Address
311 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-03T08:46:37.000
Status
Closed
Created Date
2014-05-02T08:46:37.000
Update Date
2014-05-02T10:03:47.000
Closed Date
2014-05-02T10:03:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2456847.6112941400
Y Coordinate
6958606.1489277200
Lat Long Location
311 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1120414941
13-00521871
Service Request Number: 13-00521871 • Address: COPENHILL RD, DALLAS, TX 75240 • Department: Code Compliance District Group
Service Request Number
13-00521871
Address
COPENHILL RD, DALLAS, TX 75240
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2013-11-08T10:33:08.000
Status
Closed
Created Date
2013-10-09T10:33:08.000
Update Date
2013-11-03T11:43:20.000
Closed Date
2013-11-03T11:43:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1104473482
14-00158656
Service Request Number: 14-00158656 • Address: 2837 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00158656
Address
2837 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T19:28:15.000
Status
Closed
Created Date
2014-05-05T19:28:15.000
Update Date
2014-05-08T06:26:36.000
Closed Date
2014-05-08T06:26:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481758.2780249900
Y Coordinate
6946082.1977118800
Lat Long Location
2837 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1120697254
14-00155723
Service Request Number: 14-00155723 • Address: 6535 BOB 0 LINK DR., DALLAS, TX 75214 • Department: Code Compliance District Group
Service Request Number
14-00155723
Address
6535 BOB 0 LINK DR., DALLAS, TX 75214
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-17T10:24:45.000
Status
Open
Created Date
2014-05-03T10:24:45.000
Update Date
2014-05-03T10:24:45.000
Closed Date
2014-05-03T10:24:45.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
6535 BOB 0 LINK DR, DALLAS, TX, 75214
Unique Key
1120528556
14-00146713
Service Request Number: 14-00146713 • Address: 1724 WESTERN PARK DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00146713
Address
1724 WESTERN PARK DR, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T18:44:26.000
Status
Closed
Created Date
2014-04-28T18:44:26.000
Update Date
2014-04-29T09:00:52.000
Closed Date
2014-04-29T09:00:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2461110.4007478900
Y Coordinate
6951120.0121194100
Lat Long Location
1724 WESTERN PARK DR, DALLAS, TX
Unique Key
1119998377
14-00080912
Service Request Number: 14-00080912 • Address: 4275 S CREST HAVEN RD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00080912
Address
4275 S CREST HAVEN RD, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-18T19:17:37.000
Status
Closed
Created Date
2014-03-13T19:17:37.000
Update Date
2014-03-14T13:02:08.000
Closed Date
2014-03-14T13:02:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479227.9671646600
Y Coordinate
6996352.2094261800
Lat Long Location
4275 S CREST HAVEN RD, DALLAS, TX, 75209
Unique Key
1115949429
14-00093493
Service Request Number: 14-00093493 • Address: 820 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00093493
Address
820 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-02T14:59:43.000
Status
Closed
Created Date
2014-03-24T14:59:43.000
Update Date
2014-03-26T08:58:15.000
Closed Date
2014-03-26T08:58:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2517989.8980707900
Y Coordinate
6994651.9264026900
Lat Long Location
820 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1116733852
14-00141282
Service Request Number: 14-00141282 • Address: 2301 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00141282
Address
2301 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-08T16:04:52.000
Status
Closed
Created Date
2014-04-24T16:04:52.000
Update Date
2014-04-25T11:39:07.000
Closed Date
2014-04-25T11:39:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496390.8878405000
Y Coordinate
6981711.2302189800
Lat Long Location
2301 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1119656632
14-00122961
Service Request Number: 14-00122961 • Address: 408 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00122961
Address
408 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T10:17:19.000
Status
Closed
Created Date
2014-04-14T10:17:19.000
Update Date
2014-04-23T16:11:37.000
Closed Date
2014-04-23T16:11:36.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2476083.8344565700
Y Coordinate
6956927.4958748700
Lat Long Location
408 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1118564798
13-00574961
Service Request Number: 13-00574961 • Address: GOODWIN AVE & WORCOLA ST, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00574961
Address
GOODWIN AVE & WORCOLA ST, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Management Services
Service Request Type
Utility Complaint/Information - OFS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-18T12:56:27.000
Status
Closed
Created Date
2013-11-18T12:56:27.000
Update Date
2013-11-20T13:47:03.000
Closed Date
2013-11-20T13:47:02.000
Priority
Standard
Method Received Description
Web
X Coordinate
2499188.9387856600
Y Coordinate
6986900.2894238400
Unique Key
1108025917
14-00080792
Service Request Number: 14-00080792 • Address: 2172 N PEARL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00080792
Address
2172 N PEARL ST, DALLAS, TX 75201
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-21T16:45:02.000
Status
Duplicate (closed)
Created Date
2014-03-13T16:45:02.000
Update Date
2014-05-16T09:18:10.000
Closed Date
2014-05-16T09:18:10.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490506.4940382700
Y Coordinate
6975127.2611057900
Lat Long Location
2172 N PEARL ST, DALLAS, TX, 75201
Unique Key
1115942063
14-00111182
Service Request Number: 14-00111182 • Address: 2803 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 1
Service Request Number
14-00111182
Address
2803 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-09T17:01:09.000
Status
Closed
Created Date
2014-04-06T17:01:09.000
Update Date
2014-04-06T17:19:59.000
Closed Date
2014-04-06T17:19:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2471002.4443546100
Y Coordinate
6948947.5708321100
Lat Long Location
2803 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1117854896
14-00111337
Service Request Number: 14-00111337 • Address: 1301 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00111337
Address
1301 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T03:36:41.000
Status
Closed
Created Date
2014-04-07T03:36:41.000
Update Date
2014-04-17T16:30:51.000
Closed Date
2014-04-17T16:30:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2490447.8382202700
Y Coordinate
6932732.6948539100
Lat Long Location
1301 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1117864119
14-00158632
Service Request Number: 14-00158632 • Address: 1800 E LAKEVIEW DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158632
Address
1800 E LAKEVIEW DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T18:56:14.000
Status
Closed
Created Date
2014-05-05T18:56:14.000
Update Date
2014-05-06T09:47:05.000
Closed Date
2014-05-06T09:47:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485304.7195842000
Y Coordinate
6951315.3461652800
Lat Long Location
1800 E LAKEVIEW DR, DALLAS, TX, 75216
Unique Key
1120695728
14-00040248
Service Request Number: 14-00040248 • Address: 510 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00040248
Address
510 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-14T12:03:15.000
Status
Closed
Created Date
2014-02-05T12:03:15.000
Update Date
2014-02-06T12:32:02.000
Closed Date
2014-02-06T12:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483720.6693835400
Y Coordinate
6959529.0021990400
Lat Long Location
510 N ZANG BLVD, DALLAS, TX, 75208
Unique Key
1113347430
13-00554395
Service Request Number: 13-00554395 • Address: THURSTON DR & REGISTER AVE, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00554395
Address
THURSTON DR & REGISTER AVE, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-11T18:46:38.000
Status
Closed
Created Date
2013-11-01T18:46:38.000
Update Date
2013-11-15T14:01:50.000
Closed Date
2013-11-15T14:01:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474769.1204941700
Y Coordinate
6990346.9500608000
Unique Key
1106671781
14-00148045
Service Request Number: 14-00148045 • Address: 3800 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00148045
Address
3800 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-05T12:41:36.000
Status
Closed
Created Date
2014-04-29T12:41:36.000
Update Date
2014-04-30T15:59:30.000
Closed Date
2014-04-30T15:59:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479140.2653992100
Y Coordinate
6940826.2738793200
Lat Long Location
3800 S POLK ST, DALLAS, TX, 75224
Unique Key
1120080676
14-00147925
Service Request Number: 14-00147925 • Address: 7202 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
14-00147925
Address
7202 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Code Compliance District Group
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-28T12:02:12.000
Status
Closed
Created Date
2014-04-29T12:02:12.000
Update Date
2014-05-21T16:15:12.000
Closed Date
2014-05-21T16:15:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2495650.3249426300
Y Coordinate
7002088.8906541400
Lat Long Location
7202 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1120075035
14-00137495
Service Request Number: 14-00137495 • Address: 10500 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
14-00137495
Address
10500 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-24T08:33:26.000
Status
Closed
Created Date
2014-04-23T08:33:26.000
Update Date
2014-04-23T12:58:18.000
Closed Date
2014-04-23T12:58:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2519966.3249518200
Y Coordinate
7002035.3348258900
Lat Long Location
10500 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1119432783
14-00080826
Service Request Number: 14-00080826 • Address: 672 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00080826
Address
672 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-17T17:05:09.000
Status
Closed
Created Date
2014-03-13T17:05:09.000
Update Date
2014-03-15T08:33:57.000
Closed Date
2014-03-15T08:33:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480858.9190474300
Y Coordinate
6958061.5594096200
Lat Long Location
672 W 10TH ST, DALLAS, TX, 75208
Unique Key
1115943981
13-00574937
Service Request Number: 13-00574937 • Address: LARMANDA ST & SKILLMAN ST, DALLAS, 75231, DALLAS, TX • City Council District: 9
Service Request Number
13-00574937
Address
LARMANDA ST & SKILLMAN ST, DALLAS, 75231, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-01T12:41:03.000
Status
Closed
Created Date
2013-11-18T12:41:03.000
Update Date
2014-01-09T13:24:53.000
Closed Date
2014-01-09T13:24:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507054.0065810000
Y Coordinate
7001747.7075084800
Unique Key
1108024361
14-00155716
Service Request Number: 14-00155716 • Address: 3033 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00155716
Address
3033 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-09T10:19:02.000
Status
Closed
Created Date
2014-05-03T10:19:02.000
Update Date
2014-05-06T14:51:33.000
Closed Date
2014-05-06T14:51:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468484.9982826600
Y Coordinate
6944791.3243808500
Lat Long Location
3033 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1120528191
13-00554592
Service Request Number: 13-00554592 • Address: E MOCKINGBIRD LN & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00554592
Address
E MOCKINGBIRD LN & GREENVILLE AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-07T10:12:52.000
Status
Closed
Created Date
2013-11-02T10:12:52.000
Update Date
2013-11-04T12:54:03.000
Closed Date
2013-11-04T12:54:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2499781.5108761200
Y Coordinate
6991641.8280289100
Unique Key
1106688241
13-00580448
Service Request Number: 13-00580448 • Address: S BUCKNER BLVD & STONEHURST ST, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00580448
Address
S BUCKNER BLVD & STONEHURST ST, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-01T18:22:32.000
Status
Closed
Created Date
2013-11-21T18:22:32.000
Update Date
2013-11-22T09:43:26.000
Closed Date
2013-11-22T09:43:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2527187.0253380300
Y Coordinate
6957527.2931710200
Unique Key
1108374105
14-00040253
Service Request Number: 14-00040253 • Address: 303 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00040253
Address
303 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-03-13T12:07:00.000
Status
Closed
Created Date
2014-02-05T12:07:00.000
Update Date
2014-02-06T09:10:24.000
Closed Date
2014-02-06T09:10:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2485132.9605824200
Y Coordinate
6942102.6467191300
Lat Long Location
303 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1113347746
14-00148044
Service Request Number: 14-00148044 • Address: 416 E 7TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00148044
Address
416 E 7TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T12:41:22.000
Status
Closed
Created Date
2014-04-29T12:41:22.000
Update Date
2014-05-04T11:52:42.000
Closed Date
2014-05-04T11:52:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485473.9439246400
Y Coordinate
6960926.5167904900
Lat Long Location
416 E 7TH ST, DALLAS, TX, 75203
Unique Key
1120080619
14-00111316
Service Request Number: 14-00111316 • Address: 3168 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00111316
Address
3168 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-13T23:31:21.000
Status
Closed
Created Date
2014-04-06T23:31:21.000
Update Date
2014-04-09T05:21:45.000
Closed Date
2014-04-09T05:21:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2537751.9449521400
Y Coordinate
6965864.0957975300
Lat Long Location
3168 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1117862576
14-00122772
Service Request Number: 14-00122772 • Address: 3045 ST NICHOLAS DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00122772
Address
3045 ST NICHOLAS DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T09:07:55.000
Status
Closed
Created Date
2014-04-14T09:07:55.000
Update Date
2014-04-17T06:23:37.000
Closed Date
2014-04-17T06:23:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2469715.1309590600
Y Coordinate
6944691.3464983000
Lat Long Location
3045 ST NICHOLAS DR, DALLAS, TX
Unique Key
1118552864
13-00554576
Service Request Number: 13-00554576 • Address: COIT RD & ALPHA RD, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
13-00554576
Address
COIT RD & ALPHA RD, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-11-09T09:43:00.000
Status
Closed
Created Date
2013-11-02T09:43:00.000
Update Date
2013-11-02T09:47:46.000
Closed Date
2013-11-02T09:47:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499540.6366400100
Y Coordinate
7024495.9344570500
Unique Key
1106687268
14-00080694
Service Request Number: 14-00080694 • Address: 5800 E UNIVERSITY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00080694
Address
5800 E UNIVERSITY BLVD, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-20T16:11:32.000
Status
Closed
Created Date
2014-03-13T16:11:32.000
Update Date
2014-03-13T16:15:18.000
Closed Date
2014-03-13T16:15:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500479.5567121600
Y Coordinate
6994929.4498965000
Lat Long Location
5800 E UNIVERSITY BLVD, DALLAS, TX, 75206
Unique Key
1115936239
14-00155731
Service Request Number: 14-00155731 • Address: 5619 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00155731
Address
5619 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T10:43:10.000
Status
Closed
Created Date
2014-05-03T10:43:10.000
Update Date
2014-05-08T08:46:27.000
Closed Date
2014-05-08T08:46:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2485299.1177577800
Y Coordinate
6998237.4857535100
Lat Long Location
5619 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1120529195
14-00137532
Service Request Number: 14-00137532 • Address: 300 E GROVER C WASHINGTON AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00137532
Address
300 E GROVER C WASHINGTON AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-29T08:42:13.000
Status
Closed
Created Date
2014-04-23T08:42:13.000
Update Date
2014-04-24T07:27:19.000
Closed Date
2014-04-24T07:27:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484988.6001614900
Y Coordinate
6948231.7039489100
Lat Long Location
300 E GROVER C WASHINGTON AVE, DALLAS, TX, 75216
Unique Key
1119434871
14-00132003
Service Request Number: 14-00132003 • Address: 2603 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00132003
Address
2603 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-02T21:45:50.000
Status
Closed
Created Date
2014-04-18T21:45:50.000
Update Date
2014-07-29T10:01:04.000
Closed Date
2014-07-29T10:01:02.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489881.6052748500
Y Coordinate
6947956.6083918500
Lat Long Location
2603 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1119104003
14-00132061
Service Request Number: 14-00132061 • Address: 2300 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00132061
Address
2300 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T07:11:35.000
Status
Closed
Created Date
2014-04-19T07:11:35.000
Update Date
2014-04-19T07:15:38.000
Closed Date
2014-04-19T07:15:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474319.7500862200
Y Coordinate
6959545.9789051900
Lat Long Location
2300 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1119108248
14-00111327
Service Request Number: 14-00111327 • Address: 317 N COLLETT AVE, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00111327
Address
317 N COLLETT AVE, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-08T01:05:34.000
Status
Closed
Created Date
2014-04-07T01:05:34.000
Update Date
2014-04-07T13:25:22.000
Closed Date
2014-04-07T13:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2501940.5845344200
Y Coordinate
6977712.1105589500
Lat Long Location
317 N COLLETT AVE, DALLAS, TX, 75214
Unique Key
1117863299
14-00131978
Service Request Number: 14-00131978 • Address: 910 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00131978
Address
910 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-08T20:58:08.000
Status
Closed
Created Date
2014-04-18T20:58:08.000
Update Date
2014-10-08T15:30:46.000
Closed Date
2014-10-08T15:30:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487615.5001911400
Y Coordinate
6946549.7023051000
Lat Long Location
910 E SANER AVE, DALLAS, TX, 75216
Unique Key
1119102465
14-00151551
Service Request Number: 14-00151551 • Address: 4915 W MOCKINGBIRD LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00151551
Address
4915 W MOCKINGBIRD LN, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T08:30:53.000
Status
Closed
Created Date
2014-05-01T08:30:53.000
Update Date
2014-06-20T12:32:31.000
Closed Date
2014-06-20T12:32:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482467.1264708300
Y Coordinate
6991469.8021655800
Lat Long Location
4915 W MOCKINGBIRD LN, DALLAS, TX, 75209
Unique Key
1120284559
14-00141261
Service Request Number: 14-00141261 • Address: 223 W CORNING AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00141261
Address
223 W CORNING AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T15:59:47.000
Status
Closed
Created Date
2014-04-24T15:59:47.000
Update Date
2014-04-25T04:25:57.000
Closed Date
2014-04-25T04:25:56.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2483605.4601931200
Y Coordinate
6944452.5575267700
Lat Long Location
223 W CORNING AVE, DALLAS, TX, 75224
Unique Key
1119655316
14-00137516
Service Request Number: 14-00137516 • Address: 605 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00137516
Address
605 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T08:38:57.000
Status
Closed
Created Date
2014-04-23T08:38:57.000
Update Date
2014-05-12T14:33:06.000
Closed Date
2014-05-12T14:33:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537911.1073232700
Y Coordinate
6943826.0205696500
Lat Long Location
605 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1119433998
14-00098182
Service Request Number: 14-00098182 • Address: 4300 S POLK ST, DALLAS, TX 75232 • City Council District: 4
Service Request Number
14-00098182
Address
4300 S POLK ST, DALLAS, TX 75232
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-04-16T13:55:20.000
Status
Closed
Created Date
2014-03-27T13:55:20.000
Update Date
2014-04-05T16:09:06.000
Closed Date
2014-04-05T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479098.8470380400
Y Coordinate
6938423.2497793900
Lat Long Location
4300 S POLK ST, DALLAS, TX, 75232
Unique Key
1117032753