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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00153744
Service Request Number: 14-00153744 • Address: 236 W WOODIN BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00153744
Address
236 W WOODIN BLVD, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-16T08:37:56.000
Status
Closed
Created Date
2014-05-02T08:37:56.000
Update Date
2014-05-02T14:56:41.000
Closed Date
2014-05-02T14:56:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483490.3819264200
Y Coordinate
6949819.1373052900
Lat Long Location
236 W WOODIN BLVD, DALLAS, TX, 75224
Unique Key
1120413225
14-00155643
Service Request Number: 14-00155643 • Address: 2800 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00155643
Address
2800 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T08:54:31.000
Status
Closed
Created Date
2014-05-03T08:54:31.000
Update Date
2014-05-03T08:56:12.000
Closed Date
2014-05-03T08:56:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521427.6399525800
Y Coordinate
6964477.4498131500
Lat Long Location
2800 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1120523703
14-00158593
Service Request Number: 14-00158593 • Address: 1519 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00158593
Address
1519 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T18:04:09.000
Status
Closed
Created Date
2014-05-05T18:04:09.000
Update Date
2014-05-06T08:40:31.000
Closed Date
2014-05-06T08:40:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463085.9191393200
Y Coordinate
6951854.5737096300
Lat Long Location
1519 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1120693553
14-00098139
Service Request Number: 14-00098139 • Address: 5308 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00098139
Address
5308 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Life Hazard Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-04-07T13:30:00.000
Status
Closed
Created Date
2014-03-27T13:30:00.000
Update Date
2014-04-01T14:36:39.000
Closed Date
2014-04-01T14:36:38.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2474010.4172204100
Y Coordinate
6934946.7093324600
Lat Long Location
5308 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1117030237
14-00137577
Service Request Number: 14-00137577 • Address: 839 W LARAMIE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00137577
Address
839 W LARAMIE LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-08-29T08:53:21.000
Status
Closed
Created Date
2014-04-23T08:53:21.000
Update Date
2014-08-20T12:42:47.000
Closed Date
2014-08-18T12:42:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2536806.8338540400
Y Coordinate
6942194.9159695800
Lat Long Location
839 W LARAMIE LN, DALLAS, TX, 75217
Unique Key
1119437388
14-00080798
Service Request Number: 14-00080798 • Address: 106 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00080798
Address
106 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-27T16:49:37.000
Status
Closed
Created Date
2014-03-13T16:49:37.000
Update Date
2014-03-14T13:47:39.000
Closed Date
2014-03-14T13:47:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468388.2980471700
Y Coordinate
6957953.9324777100
Lat Long Location
106 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1115942457
14-00155645
Service Request Number: 14-00155645 • Address: 260 E LAWTHER DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00155645
Address
260 E LAWTHER DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T08:57:08.000
Status
Closed
Created Date
2014-05-03T08:57:08.000
Update Date
2014-05-20T09:04:43.000
Closed Date
2014-05-20T09:04:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2514972.6314901500
Y Coordinate
6998544.9363218700
Lat Long Location
260 E LAWTHER DR, DALLAS, TX, 75218
Unique Key
1120523846
14-00155588
Service Request Number: 14-00155588 • Address: 680 S ADAMS AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00155588
Address
680 S ADAMS AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T07:36:32.000
Status
Closed
Created Date
2014-05-03T07:36:32.000
Update Date
2014-05-05T10:56:55.000
Closed Date
2014-05-05T10:56:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2481903.2968611600
Y Coordinate
6955997.4763572600
Lat Long Location
680 S ADAMS AVE, DALLAS, TX, 75208
Unique Key
1120520100
14-00148206
Service Request Number: 14-00148206 • Address: 3303 WENDELKIN ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00148206
Address
3303 WENDELKIN ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T13:50:35.000
Status
Closed
Created Date
2014-04-29T13:50:35.000
Update Date
2014-05-19T13:08:31.000
Closed Date
2014-05-19T13:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2499214.6089015500
Y Coordinate
6963922.5922026900
Lat Long Location
3303 WENDELKIN ST, DALLAS, TX
Unique Key
1120088885
14-00157259
Service Request Number: 14-00157259 • Address: 1800 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00157259
Address
1800 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-09T11:25:04.000
Status
Closed
Created Date
2014-05-05T11:25:04.000
Update Date
2014-05-05T11:27:39.000
Closed Date
2014-05-05T11:27:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477272.1434049300
Y Coordinate
6922514.3881401000
Lat Long Location
1800 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1120628906
14-00118847
Service Request Number: 14-00118847 • Address: 3616 S LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00118847
Address
3616 S LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-24T14:42:51.000
Status
Closed
Created Date
2014-04-10T14:42:51.000
Update Date
2014-04-11T14:38:44.000
Closed Date
2014-04-11T14:38:44.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2453071.3148831200
Y Coordinate
6941030.4177084200
Lat Long Location
3616 S LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1118307741
13-00574907
Service Request Number: 13-00574907 • Address: N STEMMONS FWY & MEDICAL DISTRICT DR, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
13-00574907
Address
N STEMMONS FWY & MEDICAL DISTRICT DR, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-20T12:31:54.000
Status
Closed
Created Date
2013-11-18T12:31:54.000
Update Date
2013-11-18T13:14:12.000
Closed Date
2013-11-18T13:14:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478376.4221725200
Y Coordinate
6980372.1045686000
Unique Key
1108022558
14-00077635
Service Request Number: 14-00077635 • Address: 619 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00077635
Address
619 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-22T14:33:52.000
Status
Closed
Created Date
2014-03-11T14:33:52.000
Update Date
2014-03-27T16:02:09.000
Closed Date
2014-03-27T16:02:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487154.2099992900
Y Coordinate
6961806.8380077100
Lat Long Location
619 N EWING AVE, DALLAS, TX, 75203
Unique Key
1115742998
13-00554575
Service Request Number: 13-00554575 • Address: COIT RD & CLIFFBROOK DR, DALLAS, 75254, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00554575
Address
COIT RD & CLIFFBROOK DR, DALLAS, 75254, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-11-09T09:41:48.000
Status
Closed
Created Date
2013-11-02T09:41:48.000
Update Date
2013-11-02T09:50:36.000
Closed Date
2013-11-02T09:50:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499465.6177018200
Y Coordinate
7031414.9261882400
Unique Key
1106687213
13-00554466
Service Request Number: 13-00554466 • Address: N CARROLL AVE & GASTON AVE, DALLAS, 75246, DALLAS, TX • City Council District: 2
Service Request Number
13-00554466
Address
N CARROLL AVE & GASTON AVE, DALLAS, 75246, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-11T21:57:04.000
Status
Closed
Created Date
2013-11-01T21:57:04.000
Update Date
2013-11-04T08:34:09.000
Closed Date
2013-11-04T08:34:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498972.3769217500
Y Coordinate
6977142.5403177000
Unique Key
1106679712
13-00554479
Service Request Number: 13-00554479 • Address: OLUSTA DR & S MURDEAUX LN, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
13-00554479
Address
OLUSTA DR & S MURDEAUX LN, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-13T00:51:52.000
Status
Closed
Created Date
2013-11-02T00:51:52.000
Update Date
2013-11-05T11:49:18.000
Closed Date
2013-11-05T11:49:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2524152.0358488700
Y Coordinate
6946595.3486319500
Unique Key
1106680628
14-00152332
Service Request Number: 14-00152332 • Address: 5220 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00152332
Address
5220 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-15T12:25:49.000
Status
Closed
Created Date
2014-05-01T12:25:49.000
Update Date
2014-05-06T06:21:51.000
Closed Date
2014-05-06T06:21:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456769.2953279100
Y Coordinate
6959312.3644879700
Lat Long Location
5220 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1120330589
14-00148163
Service Request Number: 14-00148163 • Address: 817 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00148163
Address
817 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-30T13:25:48.000
Status
Closed
Created Date
2014-04-29T13:25:48.000
Update Date
2014-04-29T15:06:16.000
Closed Date
2014-04-29T14:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487546.5854616500
Y Coordinate
6937204.5921531600
Lat Long Location
817 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1120086200
14-00144844
Service Request Number: 14-00144844 • Address: 702 N TILLERY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00144844
Address
702 N TILLERY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-01T08:45:27.000
Status
Closed
Created Date
2014-04-28T08:45:27.000
Update Date
2014-05-06T15:38:12.000
Closed Date
2014-05-06T15:38:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456070.6119545700
Y Coordinate
6959653.4012869700
Lat Long Location
702 N TILLERY AVE, DALLAS, TX, 75211
Unique Key
1119884655
14-00122999
Service Request Number: 14-00122999 • Address: 1225 HANDKERCHIEF WAY, HASLET, TX • Department: Management Services
Service Request Number
14-00122999
Address
1225 HANDKERCHIEF WAY, HASLET, TX
Department
Management Services
Service Request Type
Water Questions - WTR
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-05-13T10:29:52.000
Status
Closed
Created Date
2014-04-14T10:29:52.000
Update Date
2014-04-18T16:36:45.000
Closed Date
2014-04-18T16:36:45.000
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
1225 HANDKERCHIEF WAY, HASLET, TX
Unique Key
1118566959
14-00084910
Service Request Number: 14-00084910 • Address: 2100 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00084910
Address
2100 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-24T16:35:03.000
Status
Closed
Created Date
2014-03-17T16:35:03.000
Update Date
2014-03-17T16:36:45.000
Closed Date
2014-03-17T16:36:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527173.1012634200
Y Coordinate
6960239.0445421700
Lat Long Location
2100 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1116203814
14-00122928
Service Request Number: 14-00122928 • Address: 318 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00122928
Address
318 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-17T10:06:43.000
Status
Closed
Created Date
2014-04-14T10:06:43.000
Update Date
2014-04-30T08:55:37.000
Closed Date
2014-04-29T16:39:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474527.9617772300
Y Coordinate
6957199.9841662400
Lat Long Location
318 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1118562723
14-00137644
Service Request Number: 14-00137644 • Address: 1229 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00137644
Address
1229 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-28T09:06:15.000
Status
Closed
Created Date
2014-04-23T09:06:15.000
Update Date
2014-04-24T16:29:28.000
Closed Date
2014-04-24T16:29:28.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2478246.4392153500
Y Coordinate
6949090.4748195600
Lat Long Location
1229 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119440903
13-00554652
Service Request Number: 13-00554652 • Address: MILITARY PKWY & HUNNICUT RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00554652
Address
MILITARY PKWY & HUNNICUT RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Department of Public Works
Service Request Type
Railroad Crossing Repair - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-16T11:41:53.000
Status
Closed
Created Date
2013-11-02T11:41:53.000
Update Date
2013-11-05T08:34:37.000
Closed Date
2013-11-05T08:34:36.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2515110.8465027600
Y Coordinate
6971008.2619699900
Unique Key
1106691914
14-00072943
Service Request Number: 14-00072943 • Address: 2227 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00072943
Address
2227 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-26T08:38:17.000
Status
Closed
Created Date
2014-03-07T08:38:17.000
Update Date
2014-04-14T09:18:18.000
Closed Date
2014-04-14T09:18:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470072.3283047700
Y Coordinate
6949864.2685954000
Lat Long Location
2227 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1115447556
14-00084903
Service Request Number: 14-00084903 • Address: 5306 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00084903
Address
5306 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-22T16:33:08.000
Status
Duplicate (closed)
Created Date
2014-03-17T16:33:08.000
Update Date
2014-03-18T17:14:31.000
Closed Date
2014-03-18T17:14:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2484075.2654164400
Y Coordinate
6994428.4075396000
Lat Long Location
5306 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1116203423
14-00144896
Service Request Number: 14-00144896 • Address: 315 N TENNANT ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00144896
Address
315 N TENNANT ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T08:56:14.000
Status
Closed
Created Date
2014-04-28T08:56:14.000
Update Date
2014-04-30T10:37:25.000
Closed Date
2014-04-30T10:37:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473951.0955008900
Y Coordinate
6958408.1702758000
Lat Long Location
315 N TENNANT ST, DALLAS, TX, 75208
Unique Key
1119887785
14-00155727
Service Request Number: 14-00155727 • Address: 1808 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00155727
Address
1808 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T10:35:16.000
Status
Closed
Created Date
2014-05-03T10:35:16.000
Update Date
2014-05-06T16:41:36.000
Closed Date
2014-05-06T16:41:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473755.9757667400
Y Coordinate
6951144.8410755900
Lat Long Location
1808 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1120528804
14-00157229
Service Request Number: 14-00157229 • Address: 21 N ARMY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00157229
Address
21 N ARMY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T11:19:40.000
Status
Closed
Created Date
2014-05-05T11:19:40.000
Update Date
2014-05-21T09:10:07.000
Closed Date
2014-05-21T09:10:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453939.7578219800
Y Coordinate
6957643.0525208100
Lat Long Location
21 N ARMY AVE, DALLAS, TX, 75211
Unique Key
1120627752
14-00077705
Service Request Number: 14-00077705 • Address: 218 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00077705
Address
218 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-13T15:05:10.000
Status
Closed
Created Date
2014-03-11T15:05:10.000
Update Date
2014-03-25T10:24:42.000
Closed Date
2014-03-25T10:24:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474958.3608317900
Y Coordinate
6957583.9025628200
Lat Long Location
218 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1115746877
14-00084927
Service Request Number: 14-00084927 • Address: 5515 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00084927
Address
5515 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-22T16:42:15.000
Status
Closed
Created Date
2014-03-17T16:42:15.000
Update Date
2014-03-18T17:11:10.000
Closed Date
2014-03-18T17:11:08.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2485587.9077611600
Y Coordinate
6994658.2640171100
Lat Long Location
5515 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1116204733
14-00098547
Service Request Number: 14-00098547 • Address: 13329 VIDA LN, DALLAS, TX • City Council District: 8
Service Request Number
14-00098547
Address
13329 VIDA LN, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-16T16:29:07.000
Status
Closed
Created Date
2014-03-27T16:29:07.000
Update Date
2014-05-22T09:43:55.000
Closed Date
2014-05-21T09:43:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2552506.0898106800
Y Coordinate
6936174.2910611100
Lat Long Location
13329 VIDA LN, DALLAS, TX
Unique Key
1117054949
14-00148177
Service Request Number: 14-00148177 • Address: 5400 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00148177
Address
5400 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-19T13:33:07.000
Status
Closed
Created Date
2014-04-29T13:33:07.000
Update Date
2014-06-12T13:17:05.000
Closed Date
2014-06-12T13:17:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498042.3562101700
Y Coordinate
6991592.1130638600
Lat Long Location
5400 E MOCKINGBIRD LN, DALLAS, TX, 75206
Unique Key
1120087023
13-00554412
Service Request Number: 13-00554412 • Address: HILLCREST RD & ARAPAHO RD, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
13-00554412
Address
HILLCREST RD & ARAPAHO RD, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-11T19:10:51.000
Status
Closed
Created Date
2013-11-01T19:10:51.000
Update Date
2013-11-04T13:34:50.000
Closed Date
2013-11-04T13:34:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2494011.9040167800
Y Coordinate
7037266.0204536600
Unique Key
1106672856
13-00554571
Service Request Number: 13-00554571 • Address: COIT RD & BELT LINE RD, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
13-00554571
Address
COIT RD & BELT LINE RD, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-11-09T09:37:04.000
Status
Closed
Created Date
2013-11-02T09:37:04.000
Update Date
2013-11-02T09:40:30.000
Closed Date
2013-11-02T09:40:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499427.7854733000
Y Coordinate
7033293.2653770600
Unique Key
1106686985
14-00152243
Service Request Number: 14-00152243 • Address: 102 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00152243
Address
102 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-04T11:43:07.000
Status
Closed
Created Date
2014-05-01T11:43:07.000
Update Date
2014-05-01T21:11:31.000
Closed Date
2014-05-01T21:11:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484241.3435416700
Y Coordinate
6946485.7274002600
Lat Long Location
102 W SANER AVE, DALLAS, TX, 75224
Unique Key
1120325228
13-00554864
Service Request Number: 13-00554864 • Address: DOLPHIN RD & E R L THORNTON FWY, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
13-00554864
Address
DOLPHIN RD & E R L THORNTON FWY, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-03T19:25:01.000
Status
Closed
Created Date
2013-11-02T19:25:01.000
Update Date
2013-11-03T10:36:02.000
Closed Date
2013-11-03T09:11:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2510101.8546067000
Y Coordinate
6975401.1445593900
Unique Key
1106705484
14-00148238
Service Request Number: 14-00148238 • Address: 2932 WARREN AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00148238
Address
2932 WARREN AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T14:07:21.000
Status
Closed
Created Date
2014-04-29T14:07:21.000
Update Date
2014-07-09T13:36:56.000
Closed Date
2014-07-09T13:36:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2502227.1176147700
Y Coordinate
6966671.8655267400
Lat Long Location
2932 WARREN AVE, DALLAS, TX
Unique Key
1120091014
13-00554699
Service Request Number: 13-00554699 • Address: 2809 C F HAWN SERV N, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00554699
Address
2809 C F HAWN SERV N, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-31T13:26:27.000
Status
Closed
Created Date
2013-11-02T13:26:27.000
Update Date
2013-11-12T11:16:32.000
Closed Date
2013-11-12T11:16:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504132.0973771700
Y Coordinate
6958975.7313079700
Lat Long Location
2809 C F, DALLAS, TX, 75215
Unique Key
1106695030
14-00152375
Service Request Number: 14-00152375 • Address: 5002 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00152375
Address
5002 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-15T12:42:57.000
Status
Closed
Created Date
2014-05-01T12:42:57.000
Update Date
2014-05-05T14:38:05.000
Closed Date
2014-05-05T14:38:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482806.4528718800
Y Coordinate
6996701.9508033700
Lat Long Location
5002 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120333028
14-00144920
Service Request Number: 14-00144920 • Address: 230 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00144920
Address
230 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-03T09:00:30.000
Status
Closed
Created Date
2014-04-28T09:00:30.000
Update Date
2014-04-29T14:06:24.000
Closed Date
2014-04-29T14:06:23.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2484557.2028621600
Y Coordinate
6961645.8043842100
Lat Long Location
230 E 5TH ST, DALLAS, TX, 75203
Unique Key
1119888999
14-00158684
Service Request Number: 14-00158684 • Address: 1162 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00158684
Address
1162 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-11T19:58:37.000
Status
Closed
Created Date
2014-05-05T19:58:37.000
Update Date
2014-06-17T15:09:29.000
Closed Date
2014-06-17T15:09:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499620.6840637000
Y Coordinate
6979059.6406305400
Lat Long Location
1162 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1120702237
14-00137658
Service Request Number: 14-00137658 • Address: 501 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00137658
Address
501 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T09:11:23.000
Status
Closed
Created Date
2014-04-23T09:11:23.000
Update Date
2014-04-29T09:10:18.000
Closed Date
2014-04-29T09:10:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477559.2462037500
Y Coordinate
6956619.7566091900
Lat Long Location
501 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1119441823
14-00137697
Service Request Number: 14-00137697 • Address: 1315 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00137697
Address
1315 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-28T09:19:53.000
Status
Duplicate (closed)
Created Date
2014-04-23T09:19:53.000
Update Date
2014-04-24T16:29:28.000
Closed Date
2014-04-24T16:29:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2477889.2657765900
Y Coordinate
6949085.0110478200
Lat Long Location
1315 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119444158
14-00077700
Service Request Number: 14-00077700 • Address: 500 E MONTANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00077700
Address
500 E MONTANA AVE, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-17T15:01:11.000
Status
Closed
Created Date
2014-03-11T15:01:11.000
Update Date
2014-04-28T10:45:10.000
Closed Date
2014-04-28T10:45:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486076.8413038600
Y Coordinate
6949540.0353674300
Lat Long Location
500 E MONTANA AVE, DALLAS, TX, 75216
Unique Key
1115746554
14-00140606
Service Request Number: 14-00140606 • Address: 310 S BRISCOE BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00140606
Address
310 S BRISCOE BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T12:12:22.000
Status
Closed
Created Date
2014-04-24T12:12:22.000
Update Date
2014-04-28T09:11:04.000
Closed Date
2014-04-28T09:11:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2471033.7606482600
Y Coordinate
6957167.0018508100
Lat Long Location
310 S BRISCOE BLVD, DALLAS, TX, 75211
Unique Key
1119616903
14-00157110
Service Request Number: 14-00157110 • Address: 2000 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00157110
Address
2000 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T10:40:25.000
Status
Closed
Created Date
2014-05-05T10:40:25.000
Update Date
2014-05-05T10:43:19.000
Closed Date
2014-05-05T10:43:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475318.6021662700
Y Coordinate
6954294.3693602200
Lat Long Location
2000 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120620612
14-00077601
Service Request Number: 14-00077601 • Address: 7014 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
14-00077601
Address
7014 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-18T14:14:14.000
Status
Closed
Created Date
2014-03-11T14:14:14.000
Update Date
2014-03-11T14:21:24.000
Closed Date
2014-03-11T14:21:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470226.2182724200
Y Coordinate
6983383.1842556800
Lat Long Location
7014 N STEMMONS FWY, DALLAS, TX, 75247
Unique Key
1115740912
14-00148170
Service Request Number: 14-00148170 • Address: 3912 MARSHALL ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00148170
Address
3912 MARSHALL ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T13:30:22.000
Status
Closed
Created Date
2014-04-29T13:30:22.000
Update Date
2014-05-12T15:15:32.000
Closed Date
2014-05-12T15:15:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2507771.9058787000
Y Coordinate
6966965.5743565200
Lat Long Location
3912 MARSHALL ST, DALLAS, TX
Unique Key
1120086659
14-00049060
Service Request Number: 14-00049060 • Address: 5100 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00049060
Address
5100 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-26T14:36:36.000
Status
Closed
Created Date
2014-02-13T14:36:36.000
Update Date
2014-02-26T09:46:05.000
Closed Date
2014-02-26T09:46:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2457259.6584382600
Y Coordinate
6957796.4088941200
Lat Long Location
5100 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1113908947
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