311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00144903
Service Request Number: 14-00144903 • Address: 9900 FERGUSON RD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
14-00144903
Address
9900 FERGUSON RD, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T08:56:50.000
Status
Closed
Created Date
2014-04-28T08:56:50.000
Update Date
2014-04-28T10:40:15.000
Closed Date
2014-04-28T10:32:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2528378.8026177500
Y Coordinate
6987843.6849648400
Lat Long Location
9900 FERGUSON RD, DALLAS, TX, 75228
Unique Key
1119888083
13-00516980
Service Request Number: 13-00516980 • Address: W NORTHWEST HWY & PRESTON RD, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
13-00516980
Address
W NORTHWEST HWY & PRESTON RD, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-14T17:57:24.000
Status
Closed
Created Date
2013-10-04T17:57:24.000
Update Date
2013-10-08T07:07:13.000
Closed Date
2013-10-08T07:07:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489149.2677272900
Y Coordinate
7002013.0992545900
Unique Key
1104137156
14-00144953
Service Request Number: 14-00144953 • Address: 338 AVENUE E, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00144953
Address
338 AVENUE E, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T09:06:44.000
Status
Closed
Created Date
2014-04-28T09:06:44.000
Update Date
2014-05-14T16:37:09.000
Closed Date
2014-05-13T16:36:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492727.8010038900
Y Coordinate
6958459.5688591200
Lat Long Location
338 AVENUE E, DALLAS, TX, 75203
Unique Key
1119890949
14-00160110
Service Request Number: 14-00160110 • Address: 3005 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160110
Address
3005 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T14:53:44.000
Status
Closed
Created Date
2014-05-06T14:53:44.000
Update Date
2014-06-06T08:20:14.000
Closed Date
2014-06-06T08:20:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490101.5166243700
Y Coordinate
6945846.6666822600
Lat Long Location
3005 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1120793128
14-00141362
Service Request Number: 14-00141362 • Address: 1903 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00141362
Address
1903 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T16:27:25.000
Status
Closed
Created Date
2014-04-24T16:27:25.000
Update Date
2014-05-08T11:16:54.000
Closed Date
2014-05-08T11:16:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475539.0841259700
Y Coordinate
6949008.1581493800
Lat Long Location
1903 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119661947
14-00152123
Service Request Number: 14-00152123 • Address: 2733 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00152123
Address
2733 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T11:05:38.000
Status
Closed
Created Date
2014-05-01T11:05:38.000
Update Date
2014-05-20T08:35:15.000
Closed Date
2014-05-20T08:35:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2471589.9893016700
Y Coordinate
6938389.8490353500
Lat Long Location
2733 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1120318884
14-00157366
Service Request Number: 14-00157366 • Address: 123 N HASKELL AVE, DALLAS, TX 75226 • City Council District: 2
Service Request Number
14-00157366
Address
123 N HASKELL AVE, DALLAS, TX 75226
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T11:49:28.000
Status
Closed
Created Date
2014-05-05T11:49:28.000
Update Date
2014-05-07T09:17:03.000
Closed Date
2014-05-07T09:15:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2499696.2916144300
Y Coordinate
6974364.8892915400
Lat Long Location
123 N HASKELL AVE, DALLAS, TX, 75226
Unique Key
1120633576
14-00077782
Service Request Number: 14-00077782 • Address: 604 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00077782
Address
604 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-22T15:33:23.000
Status
Closed
Created Date
2014-03-11T15:33:23.000
Update Date
2015-02-06T15:23:20.000
Closed Date
2015-02-06T15:23:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487195.5156566000
Y Coordinate
6961747.7374941700
Lat Long Location
604 N EWING AVE, DALLAS, TX, 75203
Unique Key
1115751540
14-00140625
Service Request Number: 14-00140625 • Address: 1000 N CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00140625
Address
1000 N CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-04T12:19:33.000
Status
Closed
Created Date
2014-04-24T12:19:33.000
Update Date
2014-05-15T11:15:00.000
Closed Date
2014-05-15T11:14:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478344.9585481200
Y Coordinate
6961797.6918465000
Lat Long Location
1000 N CLINTON AVE, DALLAS, TX, 75208
Unique Key
1119618057
13-00517060
Service Request Number: 13-00517060 • Address: 4508 GANDER ORG, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00517060
Address
4508 GANDER ORG, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-11T21:47:52.000
Status
Open
Created Date
2013-10-04T21:47:52.000
Update Date
2013-11-11T19:30:49.000
Closed Date
2013-10-04T21:47:52.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
4508 GANDER, DALLAS, TX
Unique Key
1104145231
14-00157460
Service Request Number: 14-00157460 • Address: 1206 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157460
Address
1206 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T12:12:44.000
Status
Closed
Created Date
2014-05-05T12:12:44.000
Update Date
2014-05-08T13:50:46.000
Closed Date
2014-05-08T13:50:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488735.4454862500
Y Coordinate
6941832.5229959300
Lat Long Location
1206 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120638044
14-00123103
Service Request Number: 14-00123103 • Address: 1200 E CAMP WISDOM RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00123103
Address
1200 E CAMP WISDOM RD, DALLAS, TX 75241
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-15T11:10:13.000
Status
Closed
Created Date
2014-04-14T11:10:13.000
Update Date
2014-04-14T11:46:11.000
Closed Date
2014-04-14T11:41:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2489884.8797800800
Y Coordinate
6928053.7118502900
Lat Long Location
1200 E CAMP WISDOM RD, DALLAS, TX, 75241
Unique Key
1118572555
14-00049135
Service Request Number: 14-00049135 • Address: 3300 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00049135
Address
3300 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-07T15:18:02.000
Status
Closed
Created Date
2014-02-13T15:18:02.000
Update Date
2014-02-13T15:19:44.000
Closed Date
2014-02-13T15:19:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468440.3753228800
Y Coordinate
6943990.4724914000
Lat Long Location
3300 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1113913797
13-00517076
Service Request Number: 13-00517076 • Address: 2727 HOLLAND AVENUE, DALLAS, TX 75219 • Department: Code Compliance District Group
Service Request Number
13-00517076
Address
2727 HOLLAND AVENUE, DALLAS, TX 75219
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-11T23:02:43.000
Status
Open
Created Date
2013-10-04T23:02:43.000
Update Date
2013-11-11T19:30:55.000
Closed Date
2013-10-04T23:02:43.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
2727 HOLLAND AVENUE, DALLAS, TX, 75219
Unique Key
1104146421
14-00084953
Service Request Number: 14-00084953 • Address: 5329 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00084953
Address
5329 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-22T16:55:36.000
Status
Duplicate (closed)
Created Date
2014-03-17T16:55:36.000
Update Date
2014-03-18T17:14:31.000
Closed Date
2014-03-18T17:14:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2484218.7356532300
Y Coordinate
6994474.0327868000
Lat Long Location
5329 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1116206297
14-00077873
Service Request Number: 14-00077873 • Address: 208 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00077873
Address
208 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-13T16:03:19.000
Status
Closed
Created Date
2014-03-11T16:03:19.000
Update Date
2014-04-10T16:08:12.000
Closed Date
2014-04-10T16:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475334.0223452900
Y Coordinate
6957581.4297593200
Lat Long Location
208 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1115757162
14-00137616
Service Request Number: 14-00137616 • Address: 1325 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00137616
Address
1325 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T08:59:28.000
Status
Closed
Created Date
2014-04-23T08:59:28.000
Update Date
2014-06-06T10:27:41.000
Closed Date
2014-06-06T10:27:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2537777.0048172300
Y Coordinate
6955339.8465053600
Lat Long Location
1325 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1119439295
13-00585524
Service Request Number: 13-00585524 • Address: S ZANG BLVD & S R L THORNTON ACRD W, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00585524
Address
S ZANG BLVD & S R L THORNTON ACRD W, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-10T07:16:55.000
Status
Closed
Created Date
2013-11-27T07:16:55.000
Update Date
2013-11-27T07:27:06.000
Closed Date
2013-11-27T07:27:06.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2482028.1188559900
Y Coordinate
6947060.2535509900
Unique Key
1108704149
13-00517083
Service Request Number: 13-00517083 • Address: ESTATE LN & GATETRAIL DR, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
13-00517083
Address
ESTATE LN & GATETRAIL DR, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-14T00:18:28.000
Status
Closed
Created Date
2013-10-05T00:18:28.000
Update Date
2013-10-10T10:50:26.000
Closed Date
2013-10-10T10:50:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2512402.7716605700
Y Coordinate
7009013.5539261200
Unique Key
1104147100
14-00077701
Service Request Number: 14-00077701 • Address: 2314 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00077701
Address
2314 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-15T15:02:16.000
Status
Closed
Created Date
2014-03-11T15:02:16.000
Update Date
2014-03-14T12:06:04.000
Closed Date
2014-03-14T12:06:03.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493219.3007744300
Y Coordinate
6958712.4965961300
Lat Long Location
2314 E 11TH ST, DALLAS, TX, 75203
Unique Key
1115746619
14-00077741
Service Request Number: 14-00077741 • Address: 121 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00077741
Address
121 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-15T15:17:48.000
Status
Closed
Created Date
2014-03-11T15:17:48.000
Update Date
2014-04-28T10:44:47.000
Closed Date
2014-03-25T10:10:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474860.4602014700
Y Coordinate
6957799.9311675900
Lat Long Location
121 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1115748971
14-00157407
Service Request Number: 14-00157407 • Address: 3118 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00157407
Address
3118 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-19T12:01:46.000
Status
Closed
Created Date
2014-05-05T12:01:46.000
Update Date
2014-05-20T11:12:32.000
Closed Date
2014-05-20T11:12:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469822.3957205900
Y Coordinate
6997901.2222929000
Lat Long Location
3118 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1120635890
13-00585513
Service Request Number: 13-00585513 • Address: WALNUT HILL LN & MONROE DR, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00585513
Address
WALNUT HILL LN & MONROE DR, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-12-04T04:10:08.000
Status
Closed
Created Date
2013-11-27T04:10:08.000
Update Date
2013-12-02T13:58:47.000
Closed Date
2013-12-02T13:58:46.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466309.2602301400
Y Coordinate
7007266.8438887700
Unique Key
1108703079
13-00517241
Service Request Number: 13-00517241 • Address: EDGEMONT AVE & STIRLING AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00517241
Address
EDGEMONT AVE & STIRLING AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-10T10:39:32.000
Status
Closed
Created Date
2013-10-05T10:39:32.000
Update Date
2013-10-11T08:59:19.000
Closed Date
2013-10-11T08:59:19.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2490566.3362382600
Y Coordinate
6952734.9659219600
Unique Key
1104158581
13-00585466
Service Request Number: 13-00585466 • Address: N ST AUGUSTINE DR & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00585466
Address
N ST AUGUSTINE DR & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-06T20:28:22.000
Status
Closed
Created Date
2013-11-26T20:28:22.000
Update Date
2013-11-27T11:20:13.000
Closed Date
2013-11-27T11:20:13.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2535188.2831640400
Y Coordinate
6954959.9783054900
Unique Key
1108699793
14-00129927
Service Request Number: 14-00129927 • Address: 360 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00129927
Address
360 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-18T14:54:12.000
Status
Closed
Created Date
2014-04-17T14:54:12.000
Update Date
2014-04-18T11:00:43.000
Closed Date
2014-04-18T10:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2474528.6896792700
Y Coordinate
6957068.1214989200
Lat Long Location
360 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1118972377
13-00517189
Service Request Number: 13-00517189 • Address: N GARRETT AVE & HOMER ST, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00517189
Address
N GARRETT AVE & HOMER ST, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-15T09:13:07.000
Status
Closed
Created Date
2013-10-05T09:13:07.000
Update Date
2013-10-10T09:36:46.000
Closed Date
2013-10-10T09:36:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2495622.8059765300
Y Coordinate
6984318.7219505700
Unique Key
1104155010
14-00093496
Service Request Number: 14-00093496 • Address: 272 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00093496
Address
272 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-28T15:00:58.000
Status
Closed
Created Date
2014-03-24T15:00:58.000
Update Date
2014-03-25T09:34:07.000
Closed Date
2014-03-25T09:34:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2560463.5830263900
Y Coordinate
6942396.4665598800
Lat Long Location
272 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1116733969
13-00517166
Service Request Number: 13-00517166 • Address: 4626 VIA JAMES JACOB, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00517166
Address
4626 VIA JAMES JACOB, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-12T08:45:33.000
Status
Closed
Created Date
2013-10-05T08:45:33.000
Update Date
2013-10-09T11:55:15.000
Closed Date
2013-10-09T11:55:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2461435.8225315200
Y Coordinate
6955643.0905373700
Lat Long Location
4626 VIA, DALLAS, TX, 75211
Unique Key
1104153568
13-00585452
Service Request Number: 13-00585452 • Address: S R L THORNTON FWY & MARVIN D LOVE FWY, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00585452
Address
S R L THORNTON FWY & MARVIN D LOVE FWY, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-01T20:13:17.000
Status
Closed
Created Date
2013-11-26T20:13:17.000
Update Date
2013-11-26T20:43:16.000
Closed Date
2013-11-26T20:43:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482196.6665190700
Y Coordinate
6944618.4018175100
Unique Key
1108698883
13-00585473
Service Request Number: 13-00585473 • Address: BURLINGTON BLVD & SUPERIOR ST, DALLAS, 75211, DALLAS, TX 75211 • City Council District: 1
Service Request Number
13-00585473
Address
BURLINGTON BLVD & SUPERIOR ST, DALLAS, 75211, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-20T20:38:46.000
Status
Closed
Created Date
2013-11-26T20:38:46.000
Update Date
2013-12-18T12:07:45.000
Closed Date
2013-12-18T12:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
Web
X Coordinate
2471655.8115118300
Y Coordinate
6955156.6431966300
Unique Key
1108700255
13-00585580
Service Request Number: 13-00585580 • Address: N ST AUGUSTINE DR & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00585580
Address
N ST AUGUSTINE DR & LAKE JUNE RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-13T08:06:27.000
Status
Closed
Created Date
2013-11-27T08:06:27.000
Update Date
2013-12-13T17:46:43.000
Closed Date
2013-12-13T17:43:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535188.2845339700
Y Coordinate
6954959.9794686400
Unique Key
1108707704
13-00517092
Service Request Number: 13-00517092 • Address: ANDERSON ST & SHIELDS ST, DALLAS, 75215, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00517092
Address
ANDERSON ST & SHIELDS ST, DALLAS, 75215, DALLAS, TX 75215
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-14T04:13:00.000
Status
Closed
Created Date
2013-10-05T04:13:00.000
Update Date
2013-10-07T12:55:06.000
Closed Date
2013-10-07T12:55:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Radio
X Coordinate
2505077.0400300600
Y Coordinate
6959040.5874689300
Unique Key
1104148315
14-00098541
Service Request Number: 14-00098541 • Address: 1900 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00098541
Address
1900 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-03T16:27:48.000
Status
Closed
Created Date
2014-03-27T16:27:48.000
Update Date
2014-03-27T16:30:18.000
Closed Date
2014-03-27T16:30:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478957.4757405000
Y Coordinate
6951504.5947300700
Lat Long Location
1900 S POLK ST, DALLAS, TX, 75224
Unique Key
1117054745
14-00084935
Service Request Number: 14-00084935 • Address: 5514 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00084935
Address
5514 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-22T16:46:22.000
Status
Duplicate (closed)
Created Date
2014-03-17T16:46:22.000
Update Date
2014-03-18T17:11:08.000
Closed Date
2014-03-18T17:11:08.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2485588.0860622300
Y Coordinate
6994618.2644145100
Lat Long Location
5514 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1116205287
14-00073014
Service Request Number: 14-00073014 • Address: 819 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00073014
Address
819 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-12T08:54:42.000
Status
Closed
Created Date
2014-03-07T08:54:42.000
Update Date
2014-03-11T09:35:32.000
Closed Date
2014-03-11T09:35:32.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2535211.2021997600
Y Coordinate
6952019.7803846400
Lat Long Location
819 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1115452072
14-00098482
Service Request Number: 14-00098482 • Address: 515 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00098482
Address
515 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-30T16:09:49.000
Status
Closed
Created Date
2014-03-27T16:09:49.000
Update Date
2014-03-27T22:25:39.000
Closed Date
2014-03-27T22:25:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486255.0107460700
Y Coordinate
6961389.0165877600
Lat Long Location
515 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1117050960
13-00585481
Service Request Number: 13-00585481 • Address: S R L THORNTON FWY & MARVIN D LOVE FWY, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00585481
Address
S R L THORNTON FWY & MARVIN D LOVE FWY, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Urgent - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-01T20:54:52.000
Status
Closed
Created Date
2013-11-26T20:54:52.000
Update Date
2013-11-27T10:46:56.000
Closed Date
2013-11-27T10:04:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482196.6665190700
Y Coordinate
6944618.4018175100
Unique Key
1108700867
14-00140627
Service Request Number: 14-00140627 • Address: 9531 OLDE TOWNE ROWE 9531, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00140627
Address
9531 OLDE TOWNE ROWE 9531, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-14T12:19:41.000
Status
Closed
Created Date
2014-04-24T12:19:41.000
Update Date
2014-09-12T16:41:49.000
Closed Date
2014-09-12T16:41:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2534760.8435816800
Y Coordinate
6961330.4025121300
Lat Long Location
9531 OLDE, DALLAS, TX, 75227
Unique Key
1119618167
14-00077769
Service Request Number: 14-00077769 • Address: 1020 SCOTLAND DRIVE 20 2 2004, DESOTO, TX 75115 • Department: Wtr - DALLAS Water Utilities (Private)
Service Request Number
14-00077769
Address
1020 SCOTLAND DRIVE 20 2 2004, DESOTO, TX 75115
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water Questions - WTR
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-04-09T15:29:10.000
Status
Closed
Created Date
2014-03-11T15:29:10.000
Update Date
2014-03-21T09:37:27.000
Closed Date
2014-03-21T09:37:26.000
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
1020 SCOTLAND DRIVE, DESOTO, TX, 75115
Unique Key
1115750817
14-00148303
Service Request Number: 14-00148303 • Address: 2606 N GARRETT AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00148303
Address
2606 N GARRETT AVE, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-02T14:23:38.000
Status
Closed
Created Date
2014-04-29T14:23:38.000
Update Date
2014-05-03T15:22:49.000
Closed Date
2014-05-03T15:22:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496080.1343601600
Y Coordinate
6983799.6600203000
Lat Long Location
2606 N GARRETT AVE, DALLAS, TX, 75206
Unique Key
1120093571
14-00077752
Service Request Number: 14-00077752 • Address: 604 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00077752
Address
604 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-28T15:23:10.000
Status
Closed
Created Date
2014-03-11T15:23:10.000
Update Date
2014-07-28T15:58:53.000
Closed Date
2014-07-28T15:58:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481255.5895612000
Y Coordinate
6959466.3573256900
Lat Long Location
604 W 7TH ST, DALLAS, TX, 75208
Unique Key
1115749733
14-00098403
Service Request Number: 14-00098403 • Address: 3760 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00098403
Address
3760 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-08T15:42:17.000
Status
Closed
Created Date
2014-03-27T15:42:17.000
Update Date
2014-03-27T16:02:11.000
Closed Date
2014-03-27T16:02:10.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527093.5725513200
Y Coordinate
6967556.4651873300
Lat Long Location
3760 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1117045774
14-00014143
Service Request Number: 14-00014143 • Address: MACOMBA CT., DALLAS, TX 75217 • Department: Code Compliance District Group
Service Request Number
14-00014143
Address
MACOMBA CT., DALLAS, TX 75217
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-20T13:35:01.000
Status
Closed
Created Date
2014-01-14T13:35:01.000
Update Date
2014-01-15T11:18:48.000
Closed Date
2014-01-15T11:18:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1111729169
14-00157437
Service Request Number: 14-00157437 • Address: 628 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00157437
Address
628 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-13T12:08:16.000
Status
Closed
Created Date
2014-05-05T12:08:16.000
Update Date
2014-05-09T16:25:21.000
Closed Date
2014-05-09T16:25:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2558518.6544563800
Y Coordinate
6940450.1556619400
Lat Long Location
628 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1120637125
14-00098490
Service Request Number: 14-00098490 • Address: 7439 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00098490
Address
7439 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-08T16:11:31.000
Status
Duplicate (closed)
Created Date
2014-03-27T16:11:31.000
Update Date
2014-03-31T14:25:46.000
Closed Date
2014-03-31T14:25:46.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2465459.1378711400
Y Coordinate
6925399.7297075800
Lat Long Location
7439 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1117050963
14-00152398
Service Request Number: 14-00152398 • Address: 3123 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00152398
Address
3123 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T12:51:25.000
Status
Closed
Created Date
2014-05-01T12:51:25.000
Update Date
2014-06-02T10:38:54.000
Closed Date
2014-06-02T10:38:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Priority
Method Received Description
Proactive
X Coordinate
2490475.5439635300
Y Coordinate
6945233.8586959000
Lat Long Location
3123 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1120334279
13-00517235
Service Request Number: 13-00517235 • Address: BURLINGTON BLVD & S BRIGHTON AVE, DALLAS, 75208, DALLAS, TX 75208 • City Council District: 1
Service Request Number
13-00517235
Address
BURLINGTON BLVD & S BRIGHTON AVE, DALLAS, 75208, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-14T10:35:29.000
Status
Closed
Created Date
2013-10-05T10:35:29.000
Update Date
2013-11-14T15:30:26.000
Closed Date
2013-11-14T15:30:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2475691.8384438100
Y Coordinate
6955104.4796644500
Unique Key
1104158226
13-00585621
Service Request Number: 13-00585621 • Address: 5779 S BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
13-00585621
Address
5779 S BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - New/Relocation - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-10T08:35:52.000
Status
Closed
Created Date
2013-11-27T08:35:52.000
Update Date
2013-12-05T09:54:57.000
Closed Date
2013-12-05T09:54:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2526819.4177715900
Y Coordinate
6977590.7809627800
Lat Long Location
5779 S BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1108710222
13-00517365
Service Request Number: 13-00517365 • Address: AMESBURY DR & E UNIVERSITY BLVD, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00517365
Address
AMESBURY DR & E UNIVERSITY BLVD, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-06T13:19:48.000
Status
Closed
Created Date
2013-10-05T13:19:48.000
Update Date
2013-10-05T14:33:49.000
Closed Date
2013-10-05T14:12:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2501634.4956963000
Y Coordinate
6995265.3336098200
Unique Key
1104167443