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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
14-00102870
Service Request Number: 14-00102870 • Address: 4300 LEMMON AVE, DALLAS, TX • City Council District: 14
Service Request Number
14-00102870
Address
4300 LEMMON AVE, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-15T23:06:06.000
Status
Closed
Created Date
2014-03-31T23:06:06.000
Update Date
2014-05-05T10:43:53.000
Closed Date
2014-05-05T09:50:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2487260.0283074800
Y Coordinate
6984317.4246616900
Lat Long Location
4300 LEMMON AVE, DALLAS, TX
Unique Key
1117334413
13-00517348
Service Request Number: 13-00517348 • Address: BELT LINE RD & EMERALDWOOD DR, DALLAS, 75248, DALLAS, TX • City Council District: 11
Service Request Number
13-00517348
Address
BELT LINE RD & EMERALDWOOD DR, DALLAS, 75248, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-14T12:55:19.000
Status
Closed
Created Date
2013-10-05T12:55:19.000
Update Date
2013-10-17T08:08:45.000
Closed Date
2013-10-10T08:31:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491282.9578204100
Y Coordinate
7032769.7188825200
Unique Key
1104166119
14-00098495
Service Request Number: 14-00098495 • Address: 3803 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00098495
Address
3803 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-08T16:14:24.000
Status
Closed
Created Date
2014-03-27T16:14:24.000
Update Date
2014-03-27T16:15:06.000
Closed Date
2014-03-27T16:15:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526996.6424188800
Y Coordinate
6967819.6684081100
Lat Long Location
3803 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1117051821
14-00160166
Service Request Number: 14-00160166 • Address: 4820 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00160166
Address
4820 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-11T15:12:04.000
Status
Closed
Created Date
2014-05-06T15:12:04.000
Update Date
2014-05-08T13:26:40.000
Closed Date
2014-05-08T13:26:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504834.2344000700
Y Coordinate
6973738.7690543700
Lat Long Location
4820 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1120796497
14-00137766
Service Request Number: 14-00137766 • Address: 901 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00137766
Address
901 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T09:40:14.000
Status
Closed
Created Date
2014-04-23T09:40:14.000
Update Date
2014-05-27T14:23:19.000
Closed Date
2014-05-27T14:23:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486678.2218378500
Y Coordinate
6963167.0071413600
Lat Long Location
901 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1119448363
13-00517397
Service Request Number: 13-00517397 • Address: TIBBS ST & ROYAL LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00517397
Address
TIBBS ST & ROYAL LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-12T14:14:47.000
Status
Closed
Created Date
2013-10-05T14:14:47.000
Update Date
2013-10-14T11:25:33.000
Closed Date
2013-10-14T11:25:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491332.4448518900
Y Coordinate
7012741.6468777300
Unique Key
1104169723
14-00160163
Service Request Number: 14-00160163 • Address: 1800 N STEMMONS FWY, DALLAS, TX 75207 • City Council District: 2
Service Request Number
14-00160163
Address
1800 N STEMMONS FWY, DALLAS, TX 75207
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T15:11:08.000
Status
Closed
Created Date
2014-05-06T15:11:08.000
Update Date
2014-05-08T14:21:43.000
Closed Date
2014-05-08T14:21:42.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2485065.5481294200
Y Coordinate
6977631.6976453500
Lat Long Location
1800 N STEMMONS FWY, DALLAS, TX, 75207
Unique Key
1120796273
13-00585518
Service Request Number: 13-00585518 • Address: E COLORADO BLVD & ENGLEWOOD DR, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
13-00585518
Address
E COLORADO BLVD & ENGLEWOOD DR, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-09T07:06:29.000
Status
Closed
Created Date
2013-11-27T07:06:29.000
Update Date
2014-01-30T08:06:29.000
Closed Date
2013-12-02T09:37:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484402.1327736600
Y Coordinate
6963093.1140003000
Unique Key
1108703703
14-00129988
Service Request Number: 14-00129988 • Address: 226 S CLIFF ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00129988
Address
226 S CLIFF ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T15:13:00.000
Status
Closed
Created Date
2014-04-17T15:13:00.000
Update Date
2014-05-30T09:18:33.000
Closed Date
2014-05-27T09:18:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488967.3195022900
Y Coordinate
6958582.1610983300
Lat Long Location
226 S CLIFF ST, DALLAS, TX, 75203
Unique Key
1118975951
13-00585521
Service Request Number: 13-00585521 • Address: S ZANG BLVD & W OHIO AVE, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00585521
Address
S ZANG BLVD & W OHIO AVE, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-10T07:12:15.000
Status
Closed
Created Date
2013-11-27T07:12:15.000
Update Date
2013-12-02T09:41:26.000
Closed Date
2013-12-02T09:41:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481999.4829556000
Y Coordinate
6948780.1426812100
Unique Key
1108703951
14-00135033
Service Request Number: 14-00135033 • Address: 3597 S VERSAILLES AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00135033
Address
3597 S VERSAILLES AVE, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T07:10:07.000
Status
Closed
Created Date
2014-04-22T07:10:07.000
Update Date
2014-04-26T14:55:26.000
Closed Date
2014-04-26T14:55:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483623.6398059700
Y Coordinate
6988397.7343387800
Lat Long Location
3597 S VERSAILLES AVE, DALLAS, TX, 75209
Unique Key
1119286281
14-00129961
Service Request Number: 14-00129961 • Address: 8000 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00129961
Address
8000 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T15:04:34.000
Status
Closed
Created Date
2014-04-17T15:04:34.000
Update Date
2014-05-01T09:08:38.000
Closed Date
2014-05-01T09:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484592.0315504500
Y Coordinate
6923578.2135869600
Lat Long Location
8000 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1118974265
14-00040175
Service Request Number: 14-00040175 • Address: 2337 N HENDERSON AVE, DALLAS, TX 75206 • City Council District: 2
Service Request Number
14-00040175
Address
2337 N HENDERSON AVE, DALLAS, TX 75206
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-13T11:39:09.000
Status
Duplicate (closed)
Created Date
2014-02-05T11:39:09.000
Update Date
2014-02-24T11:16:01.000
Closed Date
2014-02-24T11:16:01.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497315.5530161800
Y Coordinate
6983709.8232607500
Lat Long Location
2337 N HENDERSON AVE, DALLAS, TX, 75206
Unique Key
1113343880
14-00073019
Service Request Number: 14-00073019 • Address: 617 E 11TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00073019
Address
617 E 11TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-12T08:56:17.000
Status
Closed
Created Date
2014-03-07T08:56:17.000
Update Date
2014-03-10T15:18:28.000
Closed Date
2014-03-10T15:18:26.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2486550.4533565100
Y Coordinate
6958786.8804066700
Lat Long Location
617 E 11TH ST, DALLAS, TX, 75203
Unique Key
1115452282
14-00152414
Service Request Number: 14-00152414 • Address: 911 OAK PARK DR, DALLAS, TX • City Council District: 4
Service Request Number
14-00152414
Address
911 OAK PARK DR, DALLAS, TX
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-15T12:57:26.000
Status
Open
Created Date
2014-05-01T12:57:26.000
Update Date
2014-05-01T12:57:26.000
Closed Date
2014-05-01T12:57:26.000
Priority
Standard
Method Received Description
Web
X Coordinate
2480157.9335980600
Y Coordinate
6937371.4261404100
Lat Long Location
911 OAK PARK DR, DALLAS, TX
Unique Key
1120335157
13-00517098
Service Request Number: 13-00517098 • Address: S FITZHUGH AVE & ASH LN, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
13-00517098
Address
S FITZHUGH AVE & ASH LN, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-16T05:44:49.000
Status
Closed
Created Date
2013-10-05T05:44:49.000
Update Date
2013-10-15T12:09:56.000
Closed Date
2013-10-15T12:09:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2503215.9493646500
Y Coordinate
6975440.3421282100
Unique Key
1104148929
14-00152305
Service Request Number: 14-00152305 • Address: 123 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00152305
Address
123 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-15T12:09:19.000
Status
Closed
Created Date
2014-05-01T12:09:19.000
Update Date
2014-05-08T08:45:44.000
Closed Date
2014-05-08T08:45:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469165.4240657200
Y Coordinate
6958050.1792975700
Lat Long Location
123 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1120328842
13-00517226
Service Request Number: 13-00517226 • Address: S CENTRAL EXPY & S LOOP 12 ACRD S, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
13-00517226
Address
S CENTRAL EXPY & S LOOP 12 ACRD S, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-06T10:28:56.000
Status
Closed
Created Date
2013-10-05T10:28:56.000
Update Date
2013-10-05T15:35:21.000
Closed Date
2013-10-05T15:35:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2507975.6935697400
Y Coordinate
6942585.1109249400
Unique Key
1104157644
13-00517249
Service Request Number: 13-00517249 • Address: W BROOKLYN AVE & S MARLBOROUGH AVE, DALLAS, 75208, DALLAS, TX 75208 • City Council District: 1
Service Request Number
13-00517249
Address
W BROOKLYN AVE & S MARLBOROUGH AVE, DALLAS, 75208, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-14T10:44:43.000
Status
Closed
Created Date
2013-10-05T10:44:43.000
Update Date
2013-11-14T15:30:13.000
Closed Date
2013-11-14T15:30:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2475311.8828898200
Y Coordinate
6955884.1815972500
Unique Key
1104159016
14-00158690
Service Request Number: 14-00158690 • Address: 4707 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00158690
Address
4707 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-06T20:06:57.000
Status
Closed
Created Date
2014-05-05T20:06:57.000
Update Date
2014-05-06T10:26:42.000
Closed Date
2014-05-06T09:54:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2481573.8338286100
Y Coordinate
6996742.7796008300
Lat Long Location
4707 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120702915
13-00517404
Service Request Number: 13-00517404 • Address: DENTON DR & STOREY LN, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00517404
Address
DENTON DR & STOREY LN, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-06T14:17:41.000
Status
Closed
Created Date
2013-10-05T14:17:41.000
Update Date
2013-10-06T09:08:17.000
Closed Date
2013-10-06T09:06:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2466455.9815866800
Y Coordinate
6999577.4027943700
Unique Key
1104170153
13-00517350
Service Request Number: 13-00517350 • Address: HARRY HINES BLVD & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00517350
Address
HARRY HINES BLVD & WEBB CHAPEL EXT, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-15T12:57:51.000
Status
Closed
Created Date
2013-10-05T12:57:51.000
Update Date
2013-10-08T16:47:12.000
Closed Date
2013-10-08T16:47:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466726.8143689100
Y Coordinate
6995899.1114368300
Unique Key
1104166281
14-00049064
Service Request Number: 14-00049064 • Address: 500 S ERVAY ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
14-00049064
Address
500 S ERVAY ST, DALLAS, TX 75201
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-02-28T14:39:30.000
Status
Closed
Created Date
2014-02-13T14:39:30.000
Update Date
2014-02-13T14:39:58.000
Closed Date
2014-02-13T14:39:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2492126.3591203100
Y Coordinate
6970215.9064526700
Lat Long Location
500 S ERVAY ST, DALLAS, TX, 75201
Unique Key
1113909150
14-00129942
Service Request Number: 14-00129942 • Address: 1915 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00129942
Address
1915 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-22T14:58:19.000
Status
Closed
Created Date
2014-04-17T14:58:19.000
Update Date
2014-04-18T09:32:49.000
Closed Date
2014-04-18T09:32:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475308.7864988700
Y Coordinate
6968039.9165662300
Lat Long Location
1915 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1118973078
14-00077872
Service Request Number: 14-00077872 • Address: 300 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00077872
Address
300 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-28T16:03:08.000
Status
Closed
Created Date
2014-03-11T16:03:08.000
Update Date
2014-03-13T16:36:05.000
Closed Date
2014-03-13T16:36:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486772.7021152000
Y Coordinate
6960417.5843936100
Lat Long Location
300 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1115757109
14-00141259
Service Request Number: 14-00141259 • Address: 203 W HOBSON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00141259
Address
203 W HOBSON AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T15:58:27.000
Status
Closed
Created Date
2014-04-24T15:58:27.000
Update Date
2014-04-25T19:28:39.000
Closed Date
2014-04-25T19:28:38.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483663.3058373200
Y Coordinate
6947202.5818438400
Lat Long Location
203 W HOBSON AVE, DALLAS, TX, 75224
Unique Key
1119655118
14-00157492
Service Request Number: 14-00157492 • Address: 2433 W FIVE MILE PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00157492
Address
2433 W FIVE MILE PKWY, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-06T12:19:46.000
Status
Closed
Created Date
2014-05-05T12:19:46.000
Update Date
2014-05-05T13:34:01.000
Closed Date
2014-05-05T13:29:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473515.3350312200
Y Coordinate
6943028.8533976700
Lat Long Location
2433 W FIVE MILE PKWY, DALLAS, TX, 75233
Unique Key
1120639160
14-00102878
Service Request Number: 14-00102878 • Address: 921 N TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00102878
Address
921 N TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-13T00:06:54.000
Status
Closed
Created Date
2014-04-01T00:06:54.000
Update Date
2014-04-02T16:44:23.000
Closed Date
2014-04-02T16:44:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2479523.5284058300
Y Coordinate
6961287.9151853900
Lat Long Location
921 N TYLER ST, DALLAS, TX, 75208
Unique Key
1117334878
13-00517330
Service Request Number: 13-00517330 • Address: EUCLID ST & SEARS ST, DALLAS, 75206, DALLAS, TX • City Council District: 2
Service Request Number
13-00517330
Address
EUCLID ST & SEARS ST, DALLAS, 75206, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-14T12:37:39.000
Status
Closed
Created Date
2013-10-05T12:37:39.000
Update Date
2013-10-21T13:59:35.000
Closed Date
2013-10-21T13:59:34.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2498854.9905661600
Y Coordinate
6983642.1473218300
Unique Key
1104164572
14-00144910
Service Request Number: 14-00144910 • Address: 1635 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00144910
Address
1635 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T08:58:54.000
Status
Closed
Created Date
2014-04-28T08:58:54.000
Update Date
2014-05-28T08:41:09.000
Closed Date
2014-05-27T08:40:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476695.1994878700
Y Coordinate
6949072.3314373400
Lat Long Location
1635 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119888570
13-00585515
Service Request Number: 13-00585515 • Address: CARUTH HAVEN LN & W NORTHWEST HWY, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
13-00585515
Address
CARUTH HAVEN LN & W NORTHWEST HWY, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-07T06:47:46.000
Status
Closed
Created Date
2013-11-27T06:47:46.000
Update Date
2013-12-02T07:35:42.000
Closed Date
2013-12-02T07:35:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497666.6053895100
Y Coordinate
7002127.8240007300
Unique Key
1108703388
13-00517458
Service Request Number: 13-00517458 • Address: VICEROY DR & EMPRESS ROW, DALLAS, 75247, DALLAS, TX 75247 • City Council District: 6
Service Request Number
13-00517458
Address
VICEROY DR & EMPRESS ROW, DALLAS, 75247, DALLAS, TX 75247
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-12T16:13:03.000
Status
Closed
Created Date
2013-10-05T16:13:03.000
Update Date
2013-10-23T11:02:08.000
Closed Date
2013-10-18T11:01:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2467084.7735211300
Y Coordinate
6988949.1884736900
Unique Key
1104173901
14-00102720
Service Request Number: 14-00102720 • Address: 1800 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00102720
Address
1800 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-14T18:07:14.000
Status
Closed
Created Date
2014-03-31T18:07:14.000
Update Date
2014-04-03T08:06:25.000
Closed Date
2014-04-03T08:06:24.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537835.6378281600
Y Coordinate
6958160.3590305100
Lat Long Location
1800 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1117322800
13-00517523
Service Request Number: 13-00517523 • Address: FRANKFORD RD & PRESTON RD, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00517523
Address
FRANKFORD RD & PRESTON RD, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-15T19:14:32.000
Status
Closed
Created Date
2013-10-05T19:14:32.000
Update Date
2013-10-08T16:48:20.000
Closed Date
2013-10-08T16:48:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2490336.2042345700
Y Coordinate
7050391.6317089700
Unique Key
1104178161
14-00077852
Service Request Number: 14-00077852 • Address: 5200 PRESTON HAVEN DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00077852
Address
5200 PRESTON HAVEN DR, DALLAS, TX 75229
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-17T15:56:59.000
Status
Closed
Created Date
2014-03-11T15:56:59.000
Update Date
2016-07-27T13:59:59.000
Closed Date
2016-07-27T13:59:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484614.6594876200
Y Coordinate
7016814.4222280000
Lat Long Location
5200 PRESTON HAVEN DR, DALLAS, TX, 75229
Unique Key
1115755944
14-00160141
Service Request Number: 14-00160141 • Address: 1306 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160141
Address
1306 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T15:02:14.000
Status
Closed
Created Date
2014-05-06T15:02:14.000
Update Date
2014-06-05T09:31:29.000
Closed Date
2014-06-05T09:31:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489765.1862160500
Y Coordinate
6944286.8288957700
Lat Long Location
1306 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1120794968
14-00160167
Service Request Number: 14-00160167 • Address: 3012 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00160167
Address
3012 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-20T15:12:04.000
Status
Closed
Created Date
2014-05-06T15:12:04.000
Update Date
2014-05-06T15:15:30.000
Closed Date
2014-05-06T15:15:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469426.0573170300
Y Coordinate
6963205.2091227600
Lat Long Location
3012 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1120796499
14-00137745
Service Request Number: 14-00137745 • Address: 3461 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00137745
Address
3461 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-26T09:32:21.000
Status
Closed
Created Date
2014-04-23T09:32:21.000
Update Date
2014-04-23T09:32:55.000
Closed Date
2014-04-23T09:32:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500822.7329388300
Y Coordinate
6949190.1766392400
Lat Long Location
3461 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1119447149
14-00084980
Service Request Number: 14-00084980 • Address: 9311 HAVENCOVE DR, DALLAS, TX • City Council District: 7
Service Request Number
14-00084980
Address
9311 HAVENCOVE DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T17:06:33.000
Status
Closed
Created Date
2014-03-17T17:06:33.000
Update Date
2014-04-11T07:43:04.000
Closed Date
2014-04-11T07:43:04.000
Priority
Standard
Method Received Description
Web
X Coordinate
2533209.7452084000
Y Coordinate
6961071.9630916700
Lat Long Location
9311 HAVENCOVE DR, DALLAS, TX
Unique Key
1116207825
13-00517531
Service Request Number: 13-00517531 • Address: WALNUT HILL LN & WINEDALE DR, DALLAS, 75231, DALLAS, TX 75231 • City Council District: 10
Service Request Number
13-00517531
Address
WALNUT HILL LN & WINEDALE DR, DALLAS, 75231, DALLAS, TX 75231
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-14T19:39:01.000
Status
Closed
Created Date
2013-10-05T19:39:01.000
Update Date
2013-10-08T08:04:02.000
Closed Date
2013-10-08T08:04:01.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2509197.4450439400
Y Coordinate
7007611.1877773700
Unique Key
1104180920
14-00077857
Service Request Number: 14-00077857 • Address: 216 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00077857
Address
216 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-13T15:58:24.000
Status
Closed
Created Date
2014-03-11T15:58:24.000
Update Date
2014-03-26T10:26:03.000
Closed Date
2014-03-26T10:26:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475334.0885559300
Y Coordinate
6957555.6341707500
Lat Long Location
216 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1115756260
13-00517495
Service Request Number: 13-00517495 • Address: MILLMAR DR & FERGUSON RD, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
13-00517495
Address
MILLMAR DR & FERGUSON RD, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-14T17:58:12.000
Status
Closed
Created Date
2013-10-05T17:58:12.000
Update Date
2013-11-14T15:27:19.000
Closed Date
2013-11-14T15:27:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2528536.0097899600
Y Coordinate
6988461.8668572600
Unique Key
1104176332
14-00093559
Service Request Number: 14-00093559 • Address: 6400 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00093559
Address
6400 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2014-05-05T15:19:37.000
Status
Closed
Created Date
2014-03-24T15:19:37.000
Update Date
2014-04-10T18:42:17.000
Closed Date
2014-04-10T18:42:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508932.3322966700
Y Coordinate
6978168.9452902700
Lat Long Location
6400 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1116737481
14-00073080
Service Request Number: 14-00073080 • Address: 800 E 10TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00073080
Address
800 E 10TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-12T09:15:15.000
Status
Closed
Created Date
2014-03-07T09:15:15.000
Update Date
2014-03-27T08:19:21.000
Closed Date
2014-03-27T08:19:20.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2487225.2383485800
Y Coordinate
6959314.8263926900
Lat Long Location
800 E 10TH ST, DALLAS, TX, 75203
Unique Key
1115455950
13-00517522
Service Request Number: 13-00517522 • Address: GARLAND RD & EASTON RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00517522
Address
GARLAND RD & EASTON RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-15T19:13:01.000
Status
Closed
Created Date
2013-10-05T19:13:01.000
Update Date
2013-10-09T06:56:47.000
Closed Date
2013-10-09T06:56:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Radio
X Coordinate
2524065.3230370000
Y Coordinate
6994437.0314887900
Unique Key
1104178081
14-00084981
Service Request Number: 14-00084981 • Address: 1300 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00084981
Address
1300 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-20T17:07:06.000
Status
Closed
Created Date
2014-03-17T17:07:06.000
Update Date
2014-03-17T20:01:51.000
Closed Date
2014-03-17T20:01:49.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2537866.2764030700
Y Coordinate
6955059.1918886100
Lat Long Location
1300 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1116207891
13-00517505
Service Request Number: 13-00517505 • Address: SUMMIT AVE & LEWIS ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00517505
Address
SUMMIT AVE & LEWIS ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-19T18:33:04.000
Status
Closed
Created Date
2013-10-05T18:33:04.000
Update Date
2013-10-07T13:15:26.000
Closed Date
2013-10-07T13:15:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499245.4373613400
Y Coordinate
6982803.6790177400
Unique Key
1104177101
13-00517558
Service Request Number: 13-00517558 • Address: GASTON AVE & N FITZHUGH AVE, DALLAS, 75246 TONY'S MARKET, DALLAS, TX • City Council District: 2
Service Request Number
13-00517558
Address
GASTON AVE & N FITZHUGH AVE, DALLAS, 75246 TONY'S MARKET, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-05T00:23:16.000
Status
Closed
Created Date
2013-10-06T00:23:16.000
Update Date
2013-10-14T11:58:30.000
Closed Date
2013-10-14T11:58:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500235.3751859800
Y Coordinate
6978414.2267444300
Unique Key
1104183539
14-00152291
Service Request Number: 14-00152291 • Address: 4626 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00152291
Address
4626 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-12T12:04:30.000
Status
Closed
Created Date
2014-05-01T12:04:30.000
Update Date
2014-05-05T10:37:04.000
Closed Date
2014-05-05T10:36:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480995.6327338500
Y Coordinate
6997046.4087330500
Lat Long Location
4626 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1120328136
14-00084993
Service Request Number: 14-00084993 • Address: 4219 CARL ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00084993
Address
4219 CARL ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T17:14:30.000
Status
Closed
Created Date
2014-03-17T17:14:30.000
Update Date
2014-04-07T12:14:10.000
Closed Date
2014-04-07T12:14:09.000
Priority
Standard
Method Received Description
Web
X Coordinate
2506005.4997638900
Y Coordinate
6969820.5356192300
Lat Long Location
4219 CARL ST, DALLAS, TX
Unique Key
1116208583
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