311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00145062
Service Request Number: 14-00145062 • Address: 339 AVENUE E, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00145062
Address
339 AVENUE E, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T09:28:46.000
Status
Closed
Created Date
2014-04-28T09:28:46.000
Update Date
2014-05-14T16:05:39.000
Closed Date
2014-05-13T16:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492688.7782933000
Y Coordinate
6958450.7744005200
Lat Long Location
339 AVENUE E, DALLAS, TX, 75203
Unique Key
1119897729
14-00157541
Service Request Number: 14-00157541 • Address: 314 W MAIN ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00157541
Address
314 W MAIN ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-09T12:30:53.000
Status
Closed
Created Date
2014-05-05T12:30:53.000
Update Date
2014-07-02T11:52:40.000
Closed Date
2014-07-02T11:52:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482187.4659840700
Y Coordinate
6969091.2808745400
Lat Long Location
314 W MAIN ST, DALLAS, TX, 75208
Unique Key
1120640850
14-00157556
Service Request Number: 14-00157556 • Address: 3110 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157556
Address
3110 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T12:33:54.000
Status
Closed
Created Date
2014-05-05T12:33:54.000
Update Date
2014-06-02T09:36:49.000
Closed Date
2014-06-02T09:36:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490147.4825972200
Y Coordinate
6945131.0347292700
Lat Long Location
3110 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120641243
14-00137738
Service Request Number: 14-00137738 • Address: 601 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00137738
Address
601 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-13T09:29:42.000
Status
Closed
Created Date
2014-04-23T09:29:42.000
Update Date
2014-06-04T09:31:48.000
Closed Date
2014-06-04T09:31:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487155.9007473700
Y Coordinate
6961729.7255793600
Lat Long Location
601 N EWING AVE, DALLAS, TX, 75203
Unique Key
1119446579
14-00137792
Service Request Number: 14-00137792 • Address: 301 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00137792
Address
301 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-26T09:46:51.000
Status
Closed
Created Date
2014-04-23T09:46:51.000
Update Date
2014-06-13T07:10:12.000
Closed Date
2014-06-13T07:10:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476043.4265153400
Y Coordinate
6957286.2630830500
Lat Long Location
301 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119449902
14-00105719
Service Request Number: 14-00105719 • Address: 617 W 9TH ST, DALLAS, TX • City Council District: 1
Service Request Number
14-00105719
Address
617 W 9TH ST, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-07T11:49:47.000
Status
Duplicate (closed)
Created Date
2014-04-02T11:49:47.000
Update Date
2014-04-02T11:49:47.000
Closed Date
2014-04-02T11:49:47.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2481153.1259042700
Y Coordinate
6958570.0704539500
Lat Long Location
617 W 9TH ST, DALLAS, TX
Unique Key
1117514018
14-00040283
Service Request Number: 14-00040283 • Address: 115 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00040283
Address
115 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-07T12:33:22.000
Status
Closed
Created Date
2014-02-05T12:33:22.000
Update Date
2014-02-13T14:06:34.000
Closed Date
2014-02-13T14:06:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532597.2903919500
Y Coordinate
6947047.5183630700
Lat Long Location
115 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1113350056
14-00141326
Service Request Number: 14-00141326 • Address: 1615 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00141326
Address
1615 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-14T16:14:47.000
Status
Closed
Created Date
2014-04-24T16:14:47.000
Update Date
2014-06-21T11:43:41.000
Closed Date
2014-06-21T11:43:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476926.6541508100
Y Coordinate
6949075.2551621100
Lat Long Location
1615 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119659354
13-00517621
Service Request Number: 13-00517621 • Address: VICTOR ST & N GLASGOW DR, DALLAS, 75214, DALLAS, TX 75214 • City Council District: 14
Service Request Number
13-00517621
Address
VICTOR ST & N GLASGOW DR, DALLAS, 75214, DALLAS, TX 75214
City Council District
14
Department
Sustainable Development and Construction Dept.
Service Request Type
Sign - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-16T10:19:19.000
Status
Closed
Created Date
2013-10-06T10:19:19.000
Update Date
2013-10-09T08:21:02.000
Closed Date
2013-10-09T08:21:02.000
Priority
Standard
Method Received Description
Web
X Coordinate
2505210.1851724900
Y Coordinate
6980953.2595501500
Unique Key
1104189598
13-00591006
Service Request Number: 13-00591006 • Address: REIGER AVE & SLAUGHTER AVE, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
13-00591006
Address
REIGER AVE & SLAUGHTER AVE, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-18T04:38:37.000
Status
Closed
Created Date
2013-12-04T04:38:37.000
Update Date
2013-12-15T14:23:02.000
Closed Date
2013-12-10T14:22:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2505699.4809296800
Y Coordinate
6980827.7487478700
Unique Key
1109051379
14-00135075
Service Request Number: 14-00135075 • Address: 4351 DFW TURNPIKE #150, DALLAS, TX 75211 • Department: Code Compliance District Group
Service Request Number
14-00135075
Address
4351 DFW TURNPIKE #150, DALLAS, TX 75211
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-28T07:48:42.000
Status
Closed
Created Date
2014-04-22T07:48:42.000
Update Date
2014-04-22T09:12:36.000
Closed Date
2014-04-22T09:12:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
4351 DFW TURNPIKE, DALLAS, TX, 75211
Unique Key
1119288992
13-00517367
Service Request Number: 13-00517367 • Address: S BUCKNER BLVD & HUTTIG AVE, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00517367
Address
S BUCKNER BLVD & HUTTIG AVE, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-06T13:20:35.000
Status
Closed
Created Date
2013-10-05T13:20:35.000
Update Date
2013-10-05T15:55:42.000
Closed Date
2013-10-05T15:55:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2527159.1986457100
Y Coordinate
6959302.4928966200
Unique Key
1104167544
14-00155691
Service Request Number: 14-00155691 • Address: 3503 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00155691
Address
3503 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T09:51:36.000
Status
Closed
Created Date
2014-05-03T09:51:36.000
Update Date
2014-05-09T10:19:30.000
Closed Date
2014-05-09T10:19:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2467172.1966728800
Y Coordinate
6954179.2191290700
Lat Long Location
3503 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1120526767
14-00157400
Service Request Number: 14-00157400 • Address: 6004 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00157400
Address
6004 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T11:59:41.000
Status
Closed
Created Date
2014-05-05T11:59:41.000
Update Date
2014-05-30T15:43:33.000
Closed Date
2014-05-30T15:43:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2501650.5753690500
Y Coordinate
6991645.8517720500
Lat Long Location
6004 E MOCKINGBIRD LN, DALLAS, TX, 75206
Unique Key
1120635520
13-00517570
Service Request Number: 13-00517570 • Address: DALLAS FT WORTH TPKE & N COCKRELL HILL RD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00517570
Address
DALLAS FT WORTH TPKE & N COCKRELL HILL RD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-09T04:14:51.000
Status
Closed
Created Date
2013-10-06T04:14:51.000
Update Date
2013-10-06T04:30:52.000
Closed Date
2013-10-06T04:30:50.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2461543.1859696200
Y Coordinate
6965559.4933579500
Unique Key
1104184838
13-00517442
Service Request Number: 13-00517442 • Address: EUCLID ST & LEWIS ST, DALLAS, 75206, DALLAS, TX • City Council District: 2
Service Request Number
13-00517442
Address
EUCLID ST & LEWIS ST, DALLAS, 75206, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-19T15:17:26.000
Status
Closed
Created Date
2013-10-05T15:17:26.000
Update Date
2013-10-07T13:21:19.000
Closed Date
2013-10-07T13:21:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498878.9045550300
Y Coordinate
6982402.5753383200
Unique Key
1104172782
14-00157529
Service Request Number: 14-00157529 • Address: 2811 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157529
Address
2811 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T12:28:05.000
Status
Closed
Created Date
2014-05-05T12:28:05.000
Update Date
2014-06-16T09:11:08.000
Closed Date
2014-06-12T09:10:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489506.8983085000
Y Coordinate
6946544.9546348200
Lat Long Location
2811 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120640503
14-00137645
Service Request Number: 14-00137645 • Address: 613 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00137645
Address
613 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-30T09:06:40.000
Status
Closed
Created Date
2014-04-23T09:06:40.000
Update Date
2014-04-28T11:24:46.000
Closed Date
2014-04-28T11:24:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2475669.6711460700
Y Coordinate
6956181.1215086200
Lat Long Location
613 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1119440963
13-00517682
Service Request Number: 13-00517682 • Address: W CAMP WISDOM RD & N COCKRELL HILL RD, DALLAS, 75237, DALLAS, TX • Department: Mobility & Street Services Department
Service Request Number
13-00517682
Address
W CAMP WISDOM RD & N COCKRELL HILL RD, DALLAS, 75237, DALLAS, TX
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-15T13:21:38.000
Status
Closed
Created Date
2013-10-06T13:21:38.000
Update Date
2013-10-11T09:27:27.000
Closed Date
2013-10-11T09:27:26.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2463487.7673556800
Y Coordinate
6927586.7537767000
Unique Key
1104193902
13-00591092
Service Request Number: 13-00591092 • Address: 2ND AVE & BRUTON RD, DALLAS, 75217, DALLAS, TX • City Council District: 7
Service Request Number
13-00591092
Address
2ND AVE & BRUTON RD, DALLAS, 75217, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-05T07:52:50.000
Status
Closed
Created Date
2013-12-04T07:52:50.000
Update Date
2013-12-04T10:09:20.000
Closed Date
2013-12-04T10:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2513074.9103383300
Y Coordinate
6959487.3711296600
Unique Key
1109057430
14-00152306
Service Request Number: 14-00152306 • Address: 3730 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00152306
Address
3730 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-06T12:09:36.000
Status
Closed
Created Date
2014-05-01T12:09:36.000
Update Date
2014-05-02T10:39:33.000
Closed Date
2014-05-02T10:39:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466443.0673768200
Y Coordinate
6948815.3057946500
Lat Long Location
3730 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1120328894
14-00141390
Service Request Number: 14-00141390 • Address: 6333 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00141390
Address
6333 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T16:36:56.000
Status
Closed
Created Date
2014-04-24T16:36:56.000
Update Date
2014-04-29T16:08:30.000
Closed Date
2014-04-29T16:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2523447.8686031700
Y Coordinate
6979460.0992801400
Lat Long Location
6333 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1119663761
14-00137660
Service Request Number: 14-00137660 • Address: 1231 S SELVA DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00137660
Address
1231 S SELVA DR, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-26T09:11:50.000
Status
Closed
Created Date
2014-04-23T09:11:50.000
Update Date
2014-06-11T09:08:38.000
Closed Date
2014-06-11T09:08:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2521936.3602838100
Y Coordinate
6991663.5933209400
Lat Long Location
1231 S SELVA DR, DALLAS, TX, 75218
Unique Key
1119441933
13-00517648
Service Request Number: 13-00517648 • Address: BROOKGREEN DR & MAHAM RD, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
13-00517648
Address
BROOKGREEN DR & MAHAM RD, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-13T11:49:50.000
Status
Closed
Created Date
2013-10-06T11:49:50.000
Update Date
2013-10-07T16:02:40.000
Closed Date
2013-10-07T16:02:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501938.9019337500
Y Coordinate
7026682.3546704600
Unique Key
1104191628
14-00148256
Service Request Number: 14-00148256 • Address: 2932 WARREN AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00148256
Address
2932 WARREN AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T14:13:54.000
Status
Duplicate (closed)
Created Date
2014-04-29T14:13:54.000
Update Date
2014-07-09T13:36:55.000
Closed Date
2014-07-09T13:36:55.000
Priority
Standard
Method Received Description
Web
X Coordinate
2502227.1176147700
Y Coordinate
6966671.8655267400
Lat Long Location
2932 WARREN AVE, DALLAS, TX
Unique Key
1120091949
13-00517687
Service Request Number: 13-00517687 • Address: N BUCKNER BLVD & POPPY DR, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
13-00517687
Address
N BUCKNER BLVD & POPPY DR, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-04T13:29:30.000
Status
Closed
Created Date
2013-10-06T13:29:30.000
Update Date
2013-10-08T16:13:35.000
Closed Date
2013-10-08T16:13:34.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2519928.4597539300
Y Coordinate
6991686.9142271000
Unique Key
1104194203
14-00157415
Service Request Number: 14-00157415 • Address: 12670 E NORTHWEST HWY, DALLAS, TX 75228 • City Council District: 9
Service Request Number
14-00157415
Address
12670 E NORTHWEST HWY, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T12:03:39.000
Status
Closed
Created Date
2014-05-05T12:03:39.000
Update Date
2014-05-06T09:24:49.000
Closed Date
2014-05-06T09:24:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532373.5482679400
Y Coordinate
7002186.4362024700
Lat Long Location
12670 E NORTHWEST HWY, DALLAS, TX, 75228
Unique Key
1120636087
13-00595946
Service Request Number: 13-00595946 • Address: CHEROKEE TRL & POMONA RD, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
13-00595946
Address
CHEROKEE TRL & POMONA RD, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-19T13:07:36.000
Status
Closed
Created Date
2013-12-08T13:07:36.000
Update Date
2013-12-09T07:57:12.000
Closed Date
2013-12-09T07:57:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481321.1997916500
Y Coordinate
6998681.5192044100
Unique Key
1109359431
13-00596078
Service Request Number: 13-00596078 • Address: MEADOWCREEK DR & CRESTMERE DR, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
13-00596078
Address
MEADOWCREEK DR & CRESTMERE DR, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-13T16:58:13.000
Status
Closed
Created Date
2013-12-08T16:58:13.000
Update Date
2014-01-17T10:26:07.000
Closed Date
2014-01-17T10:26:06.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2491750.6965655400
Y Coordinate
7031717.7825886300
Unique Key
1109367239
13-00517638
Service Request Number: 13-00517638 • Address: GENSTAR LN & DAVENPORT RD, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00517638
Address
GENSTAR LN & DAVENPORT RD, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-13T11:31:41.000
Status
Closed
Created Date
2013-10-06T11:31:41.000
Update Date
2013-10-10T10:47:19.000
Closed Date
2013-10-10T10:47:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2491797.6810301500
Y Coordinate
7051920.8168796200
Unique Key
1104190904
14-00084925
Service Request Number: 14-00084925 • Address: 1039 N OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00084925
Address
1039 N OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-26T16:41:28.000
Status
Closed
Created Date
2014-03-17T16:41:28.000
Update Date
2014-03-20T09:09:40.000
Closed Date
2014-03-20T09:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474409.2439148700
Y Coordinate
6962501.1503731200
Lat Long Location
1039 N OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1116204776
14-00148327
Service Request Number: 14-00148327 • Address: 2411 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00148327
Address
2411 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T14:27:24.000
Status
Closed
Created Date
2014-04-29T14:27:24.000
Update Date
2014-05-23T14:31:16.000
Closed Date
2014-05-23T14:31:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489493.5323947500
Y Coordinate
6948584.4761630300
Lat Long Location
2411 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120094350
14-00137812
Service Request Number: 14-00137812 • Address: 300 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00137812
Address
300 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-26T09:50:38.000
Status
Closed
Created Date
2014-04-23T09:50:38.000
Update Date
2014-06-13T07:09:23.000
Closed Date
2014-06-13T07:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476083.4264895200
Y Coordinate
6957286.3085350200
Lat Long Location
300 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119450998
13-00596111
Service Request Number: 13-00596111 • Address: W KIEST BLVD & S WESTMORELAND RD, DALLAS, 75233, DALLAS, TX • City Council District: 3
Service Request Number
13-00596111
Address
W KIEST BLVD & S WESTMORELAND RD, DALLAS, 75233, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-11T17:59:30.000
Status
Closed
Created Date
2013-12-08T17:59:30.000
Update Date
2013-12-10T11:44:50.000
Closed Date
2013-12-10T11:44:48.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468266.4140407700
Y Coordinate
6943569.0803187700
Unique Key
1109369022
14-00141372
Service Request Number: 14-00141372 • Address: 8600 EASTERN AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00141372
Address
8600 EASTERN AVE, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T16:30:48.000
Status
Closed
Created Date
2014-04-24T16:30:48.000
Update Date
2014-04-28T16:10:40.000
Closed Date
2014-04-28T16:10:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2486619.8185026900
Y Coordinate
6999211.8383188700
Lat Long Location
8600 EASTERN AVE, DALLAS, TX, 75209
Unique Key
1119662574
14-00077867
Service Request Number: 14-00077867 • Address: 639 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00077867
Address
639 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-18T16:01:26.000
Status
Closed
Created Date
2014-03-11T16:01:26.000
Update Date
2014-03-12T14:03:00.000
Closed Date
2014-03-12T14:03:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537913.1433640100
Y Coordinate
6943508.5312329900
Lat Long Location
639 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1115756809
14-00098413
Service Request Number: 14-00098413 • Address: 3300 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00098413
Address
3300 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-03T15:46:24.000
Status
Closed
Created Date
2014-03-27T15:46:24.000
Update Date
2014-03-27T15:54:14.000
Closed Date
2014-03-27T15:54:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468398.2862482300
Y Coordinate
6948826.9241532500
Lat Long Location
3300 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1117046567
14-00073072
Service Request Number: 14-00073072 • Address: 822 E 10TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00073072
Address
822 E 10TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-12T09:11:22.000
Status
Closed
Created Date
2014-03-07T09:11:22.000
Update Date
2014-03-10T15:15:31.000
Closed Date
2014-03-10T15:15:29.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2487527.4783888600
Y Coordinate
6959394.5520169100
Lat Long Location
822 E 10TH ST, DALLAS, TX, 75203
Unique Key
1115455442
13-00595943
Service Request Number: 13-00595943 • Address: MEADOW RD & PRESTON RD, DALLAS, DALLAS, TX • City Council District: 13
Service Request Number
13-00595943
Address
MEADOW RD & PRESTON RD, DALLAS, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-01-22T13:05:01.000
Status
Closed
Created Date
2013-12-08T13:05:01.000
Update Date
2013-12-21T15:53:54.000
Closed Date
2013-12-21T15:53:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2489119.8211486500
Y Coordinate
7009587.2427555000
Unique Key
1109359212
14-00098498
Service Request Number: 14-00098498 • Address: 420 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00098498
Address
420 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-01T16:15:17.000
Status
Closed
Created Date
2014-03-27T16:15:17.000
Update Date
2014-03-27T16:29:19.000
Closed Date
2014-03-27T16:29:18.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476083.8797210700
Y Coordinate
6956887.8964742500
Lat Long Location
420 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1117052078
14-00135072
Service Request Number: 14-00135072 • Address: 1341 W MOCKINGBIRD LN, DALLAS, TX 75247 • City Council District: 2
Service Request Number
14-00135072
Address
1341 W MOCKINGBIRD LN, DALLAS, TX 75247
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-23T07:48:15.000
Status
Closed
Created Date
2014-04-22T07:48:15.000
Update Date
2014-04-22T12:45:00.000
Closed Date
2014-04-22T11:10:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470296.5554332900
Y Coordinate
6985524.0731418300
Lat Long Location
1341 W MOCKINGBIRD LN, DALLAS, TX, 75247
Unique Key
1119288812
14-00140618
Service Request Number: 14-00140618 • Address: 700 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00140618
Address
700 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-04T12:17:48.000
Status
Closed
Created Date
2014-04-24T12:17:48.000
Update Date
2014-05-15T11:15:39.000
Closed Date
2014-05-15T11:15:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480837.3166052100
Y Coordinate
6960696.6592808300
Lat Long Location
700 W CANTY ST, DALLAS, TX, 75208
Unique Key
1119617632
14-00049111
Service Request Number: 14-00049111 • Address: 8300 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00049111
Address
8300 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-03-21T15:03:38.000
Status
Closed
Created Date
2014-02-13T15:03:38.000
Update Date
2014-02-15T10:00:42.000
Closed Date
2014-02-15T10:00:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497625.3288233900
Y Coordinate
6922581.0557449300
Lat Long Location
8300 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1113912213
14-00146942
Service Request Number: 14-00146942 • Address: 3112 PENNSYLVANIA AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00146942
Address
3112 PENNSYLVANIA AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-16T23:15:51.000
Status
Closed
Created Date
2014-04-28T23:15:51.000
Update Date
2014-05-01T14:37:34.000
Closed Date
2014-05-01T14:37:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2502437.0392015400
Y Coordinate
6967892.4741304600
Lat Long Location
3112 PENNSYLVANIA AVE, DALLAS, TX
Unique Key
1120015046
14-00155842
Service Request Number: 14-00155842 • Address: 2300 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00155842
Address
2300 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T13:49:32.000
Status
Closed
Created Date
2014-05-03T13:49:32.000
Update Date
2014-05-06T08:25:00.000
Closed Date
2014-05-06T08:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463197.7227782300
Y Coordinate
6949007.6473533500
Lat Long Location
2300 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1120535930
14-00135138
Service Request Number: 14-00135138 • Address: 9602 KNOBBY TREE, DALLAS, TX 75243 • City Council District: 10
Service Request Number
14-00135138
Address
9602 KNOBBY TREE, DALLAS, TX 75243
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-01T08:25:46.000
Status
Closed
Created Date
2014-04-22T08:25:46.000
Update Date
2014-04-24T10:21:37.000
Closed Date
2014-04-24T10:21:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2513872.5599022200
Y Coordinate
7013804.2739841300
Lat Long Location
9602 KNOBBY, DALLAS, TX, 75243
Unique Key
1119293574
14-00148239
Service Request Number: 14-00148239 • Address: 2931 S EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00148239
Address
2931 S EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T14:07:35.000
Status
Closed
Created Date
2014-04-29T14:07:35.000
Update Date
2014-07-26T07:15:15.000
Closed Date
2014-07-26T07:15:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499574.1733725900
Y Coordinate
6925555.1962353800
Lat Long Location
2931 S EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1120091132
14-00093540
Service Request Number: 14-00093540 • Address: 1114 S HIGH HILL PL, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00093540
Address
1114 S HIGH HILL PL, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-30T15:16:19.000
Status
Duplicate (closed)
Created Date
2014-03-24T15:16:19.000
Update Date
2014-03-25T16:00:14.000
Closed Date
2014-03-25T16:00:14.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491644.4138938700
Y Coordinate
6954653.3678866700
Lat Long Location
1114 S HIGH HILL PL, DALLAS, TX, 75203
Unique Key
1116736487
14-00145104
Service Request Number: 14-00145104 • Address: 1730 S TRUNK AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
14-00145104
Address
1730 S TRUNK AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T09:37:07.000
Status
Closed
Created Date
2014-04-28T09:37:07.000
Update Date
2014-05-07T11:22:05.000
Closed Date
2014-05-07T11:22:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502789.3824951000
Y Coordinate
6968113.9287719300
Lat Long Location
1730 S TRUNK AVE, DALLAS, TX, 75210
Unique Key
1119900613
13-00596073
Service Request Number: 13-00596073 • Address: WEBB CHAPEL EXT & W NORTHWEST HWY, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00596073
Address
WEBB CHAPEL EXT & W NORTHWEST HWY, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-12T16:52:29.000
Status
Closed
Created Date
2013-12-08T16:52:29.000
Update Date
2013-12-18T13:52:32.000
Closed Date
2013-12-18T13:52:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Radio
X Coordinate
2468519.9877766000
Y Coordinate
6998251.7867279300
Unique Key
1109367015