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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00129968
Service Request Number: 14-00129968 • Address: 500 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00129968
Address
500 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-22T15:05:46.000
Status
Closed
Created Date
2014-04-17T15:05:46.000
Update Date
2014-04-18T09:32:27.000
Closed Date
2014-04-18T09:32:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485654.8736688800
Y Coordinate
6958476.2665489500
Lat Long Location
500 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1118974696
13-00534502
Service Request Number: 13-00534502 • Address: 4400 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00534502
Address
4400 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-19T12:38:12.000
Status
Closed
Created Date
2013-10-18T12:38:12.000
Update Date
2013-10-18T13:05:52.000
Closed Date
2013-10-18T13:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504710.8421191400
Y Coordinate
6963287.3767962700
Lat Long Location
4400 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1105335242
14-00137789
Service Request Number: 14-00137789 • Address: 1611 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00137789
Address
1611 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-28T09:46:39.000
Status
Closed
Created Date
2014-04-23T09:46:39.000
Update Date
2014-04-24T16:27:17.000
Closed Date
2014-04-24T16:27:16.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2476984.7236554500
Y Coordinate
6949075.9876079500
Lat Long Location
1611 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119449790
14-00103031
Service Request Number: 14-00103031 • Address: 2211 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00103031
Address
2211 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-06T08:20:35.000
Status
Duplicate (closed)
Created Date
2014-04-01T08:20:35.000
Update Date
2014-04-01T16:12:05.000
Closed Date
2014-04-01T16:12:05.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2471858.1883284700
Y Coordinate
6991322.0383890100
Lat Long Location
2211 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1117345190
13-00526117
Service Request Number: 13-00526117 • Address: BON AIRE DR & BARONNE CIR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00526117
Address
BON AIRE DR & BARONNE CIR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-21T10:43:05.000
Status
Closed
Created Date
2013-10-12T10:43:05.000
Update Date
2013-10-17T12:20:13.000
Closed Date
2013-10-17T12:20:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519416.8313330900
Y Coordinate
7000689.6267004600
Unique Key
1104762880
13-00517611
Service Request Number: 13-00517611 • Address: ALPHA RD & HILLCREST RD, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
13-00517611
Address
ALPHA RD & HILLCREST RD, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-07T09:51:54.000
Status
Closed
Created Date
2013-10-06T09:51:54.000
Update Date
2013-10-06T11:23:30.000
Closed Date
2013-10-06T10:21:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494251.7924925900
Y Coordinate
7026765.9606139900
Unique Key
1104188863
14-00111514
Service Request Number: 14-00111514 • Address: 2355 FENESTRA DR, DALLAS, TX • City Council District: 7
Service Request Number
14-00111514
Address
2355 FENESTRA DR, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-12T08:43:11.000
Status
Closed
Created Date
2014-04-07T08:43:11.000
Update Date
2014-04-17T15:07:04.000
Closed Date
2014-04-17T15:07:03.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2521349.1870205500
Y Coordinate
6981976.0712915000
Lat Long Location
2355 FENESTRA DR, DALLAS, TX
Unique Key
1117875987
13-00596130
Service Request Number: 13-00596130 • Address: W MOCKINGBIRD LN & DALLAS NORTH TOLLWAY, HIGHLAND PARK, 75209, DALLAS, TX • Department: Mobility & Street Services Department
Service Request Number
13-00596130
Address
W MOCKINGBIRD LN & DALLAS NORTH TOLLWAY, HIGHLAND PARK, 75209, DALLAS, TX
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-18T18:54:56.000
Status
Closed
Created Date
2013-12-08T18:54:56.000
Update Date
2013-12-11T06:59:51.000
Closed Date
2013-12-11T06:59:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Radio
X Coordinate
2485985.1687725000
Y Coordinate
6991460.5479260500
Unique Key
1109370270
14-00146771
Service Request Number: 14-00146771 • Address: 2500 ALPACA PASS, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00146771
Address
2500 ALPACA PASS, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T19:37:18.000
Status
Closed
Created Date
2014-04-28T19:37:18.000
Update Date
2014-04-30T07:21:30.000
Closed Date
2014-04-30T07:21:29.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2472875.8119105800
Y Coordinate
6961306.4749545000
Lat Long Location
2500 ALPACA PASS, DALLAS, TX, 75211
Unique Key
1120002169
14-00148338
Service Request Number: 14-00148338 • Address: 2619 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00148338
Address
2619 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T14:30:03.000
Status
Closed
Created Date
2014-04-29T14:30:03.000
Update Date
2014-05-23T14:28:12.000
Closed Date
2014-05-23T14:28:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489501.6719972300
Y Coordinate
6947742.1765197100
Lat Long Location
2619 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120094999
14-00130076
Service Request Number: 14-00130076 • Address: 6110 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00130076
Address
6110 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-22T15:39:20.000
Status
Closed
Created Date
2014-04-17T15:39:20.000
Update Date
2014-04-18T09:24:21.000
Closed Date
2014-04-18T09:24:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2463485.6847664200
Y Coordinate
6931573.2080246200
Lat Long Location
6110 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1118981473
14-00145023
Service Request Number: 14-00145023 • Address: 232 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00145023
Address
232 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T09:18:14.000
Status
Closed
Created Date
2014-04-28T09:18:14.000
Update Date
2014-05-14T11:13:35.000
Closed Date
2014-05-14T11:13:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486323.0526385400
Y Coordinate
6960011.7181106000
Lat Long Location
232 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1119895032
14-00072969
Service Request Number: 14-00072969 • Address: 300 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00072969
Address
300 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-14T08:44:42.000
Status
Closed
Created Date
2014-03-07T08:44:42.000
Update Date
2014-03-07T10:33:23.000
Closed Date
2014-03-07T10:33:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535335.4706792800
Y Coordinate
6945748.3890536700
Lat Long Location
300 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1115449234
14-00137859
Service Request Number: 14-00137859 • Address: 808 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00137859
Address
808 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-02T10:01:03.000
Status
Closed
Created Date
2014-04-23T10:01:03.000
Update Date
2014-04-25T11:02:49.000
Closed Date
2014-04-25T11:02:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484184.0377897200
Y Coordinate
6955542.4338425600
Lat Long Location
808 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1119453549
14-00142629
Service Request Number: 14-00142629 • Address: 6150 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00142629
Address
6150 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T12:53:44.000
Status
Closed
Created Date
2014-04-25T12:53:44.000
Update Date
2014-04-27T10:07:10.000
Closed Date
2014-04-27T10:07:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503077.8954341000
Y Coordinate
6991662.3709407700
Lat Long Location
6150 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1119742237
14-00157552
Service Request Number: 14-00157552 • Address: 2811 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157552
Address
2811 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T12:33:31.000
Status
Closed
Created Date
2014-05-05T12:33:31.000
Update Date
2014-06-16T09:13:15.000
Closed Date
2014-06-12T09:13:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489506.8969519700
Y Coordinate
6946544.9531219300
Lat Long Location
2811 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120641143
13-00596035
Service Request Number: 13-00596035 • Address: KNOLL TRAIL, DALLAS, TX 75248 • Department: Department of Public Works
Service Request Number
13-00596035
Address
KNOLL TRAIL, DALLAS, TX 75248
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2013-12-22T15:47:01.000
Status
Closed
Created Date
2013-12-08T15:47:01.000
Update Date
2013-12-11T09:25:26.000
Closed Date
2013-12-11T09:21:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1109364915
14-00072962
Service Request Number: 14-00072962 • Address: 737 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00072962
Address
737 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-09T08:43:29.000
Status
Closed
Created Date
2014-03-07T08:43:29.000
Update Date
2014-04-23T06:43:20.000
Closed Date
2014-04-23T06:43:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473610.7153390100
Y Coordinate
6960282.0467719200
Lat Long Location
737 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1115448756
14-00102990
Service Request Number: 14-00102990 • Address: 639 W MILLETT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00102990
Address
639 W MILLETT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-04T08:02:31.000
Status
Closed
Created Date
2014-04-01T08:02:31.000
Update Date
2014-04-01T10:47:26.000
Closed Date
2014-04-01T10:47:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2481347.5294929000
Y Coordinate
6930499.8689922400
Lat Long Location
639 W MILLETT DR, DALLAS, TX, 75232
Unique Key
1117342595
14-00141508
Service Request Number: 14-00141508 • Address: 2821 W 9TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00141508
Address
2821 W 9TH ST, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T17:41:21.000
Status
Closed
Created Date
2014-04-24T17:41:21.000
Update Date
2014-05-19T14:51:53.000
Closed Date
2014-05-07T12:27:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2470780.1583991600
Y Coordinate
6958520.5745419500
Lat Long Location
2821 W 9TH ST, DALLAS, TX, 75211
Unique Key
1119670550
13-00526032
Service Request Number: 13-00526032 • Address: WORTH ST & N CARROLL AVE, DALLAS, 75246, DALLAS, TX • City Council District: 2
Service Request Number
13-00526032
Address
WORTH ST & N CARROLL AVE, DALLAS, 75246, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-21T08:22:35.000
Status
Closed
Created Date
2013-10-12T08:22:35.000
Update Date
2013-10-15T10:30:00.000
Closed Date
2013-10-15T10:29:59.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2499620.9135647400
Y Coordinate
6976513.8888377300
Unique Key
1104757028
13-00526066
Service Request Number: 13-00526066 • Address: ELAM RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00526066
Address
ELAM RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-19T09:19:00.000
Status
Closed
Created Date
2013-10-12T09:19:00.000
Update Date
2013-10-17T09:25:24.000
Closed Date
2013-10-17T09:20:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2522002.8234403400
Y Coordinate
6949544.8065156500
Unique Key
1104759301
14-00144993
Service Request Number: 14-00144993 • Address: 619 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00144993
Address
619 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-03T09:12:46.000
Status
Closed
Created Date
2014-04-28T09:12:46.000
Update Date
2014-04-29T14:07:23.000
Closed Date
2014-04-29T14:07:22.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2487154.2110282300
Y Coordinate
6961806.8365039900
Lat Long Location
619 N EWING AVE, DALLAS, TX, 75203
Unique Key
1119893269
14-00102991
Service Request Number: 14-00102991 • Address: 2139 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00102991
Address
2139 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-06T08:04:02.000
Status
Closed
Created Date
2014-04-01T08:04:02.000
Update Date
2014-04-01T16:32:30.000
Closed Date
2014-04-01T16:12:05.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2471499.4307896200
Y Coordinate
6990950.2510480100
Lat Long Location
2139 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1117342679
14-00105859
Service Request Number: 14-00105859 • Address: 2030 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00105859
Address
2030 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-05T13:03:04.000
Status
Closed
Created Date
2014-04-02T13:03:04.000
Update Date
2014-04-02T13:07:53.000
Closed Date
2014-04-02T13:07:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457088.0119994100
Y Coordinate
7002142.2839087300
Lat Long Location
2030 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1117522856
14-00151582
Service Request Number: 14-00151582 • Address: 2109 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00151582
Address
2109 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-15T08:37:46.000
Status
Closed
Created Date
2014-05-01T08:37:46.000
Update Date
2014-05-13T15:53:48.000
Closed Date
2014-05-08T19:52:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479909.1481370200
Y Coordinate
6950788.9805967600
Lat Long Location
2109 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1120286633
14-00137850
Service Request Number: 14-00137850 • Address: 1099 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00137850
Address
1099 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-07T09:59:48.000
Status
Closed
Created Date
2014-04-23T09:59:48.000
Update Date
2014-04-23T10:59:48.000
Closed Date
2014-04-23T10:59:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479425.0726185800
Y Coordinate
6922648.5579028600
Lat Long Location
1099 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1119453189
13-00526029
Service Request Number: 13-00526029 • Address: HATCHER ST & S CENTRAL EXPY, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
13-00526029
Address
HATCHER ST & S CENTRAL EXPY, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-21T08:17:23.000
Status
Closed
Created Date
2013-10-12T08:17:23.000
Update Date
2013-11-18T09:14:03.000
Closed Date
2013-11-18T09:14:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2503038.0477418500
Y Coordinate
6960010.6152522500
Unique Key
1104756831
13-00564412
Service Request Number: 13-00564412 • Address: S R L THORNTON ACRD W & S ZANG BLVD, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00564412
Address
S R L THORNTON ACRD W & S ZANG BLVD, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Urgent - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-14T20:41:29.000
Status
Closed
Created Date
2013-11-09T20:41:29.000
Update Date
2013-11-15T11:19:46.000
Closed Date
2013-11-10T01:25:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482028.1165697900
Y Coordinate
6947060.2515756700
Unique Key
1107335971
13-00526248
Service Request Number: 13-00526248 • Address: MCKINNEY AVE & N LAMAR ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
13-00526248
Address
MCKINNEY AVE & N LAMAR ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-22T12:44:45.000
Status
Closed
Created Date
2013-10-12T12:44:45.000
Update Date
2013-10-14T08:12:53.000
Closed Date
2013-10-14T08:12:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488617.0814722600
Y Coordinate
6972352.0371545700
Unique Key
1104771097
14-00130113
Service Request Number: 14-00130113 • Address: 401 E WHEATLAND RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00130113
Address
401 E WHEATLAND RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-22T15:48:41.000
Status
Closed
Created Date
2014-04-17T15:48:41.000
Update Date
2014-04-18T09:24:03.000
Closed Date
2014-04-18T09:24:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486452.9254731300
Y Coordinate
6922755.3822590500
Lat Long Location
401 E WHEATLAND RD, DALLAS, TX, 75241
Unique Key
1118983601
13-00526274
Service Request Number: 13-00526274 • Address: BELT LINE RD & MEADOWCREEK DR, DALLAS, 75248, DALLAS, TX • City Council District: 11
Service Request Number
13-00526274
Address
BELT LINE RD & MEADOWCREEK DR, DALLAS, 75248, DALLAS, TX
City Council District
11
Department
Department of Public Works
Service Request Type
Construction - Right of Way - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2013-10-26T13:11:35.000
Status
Closed
Created Date
2013-10-12T13:11:35.000
Update Date
2013-10-14T16:28:05.000
Closed Date
2013-10-14T16:28:05.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2492260.2026618200
Y Coordinate
7032847.3597553500
Unique Key
1104772877
14-00130208
Service Request Number: 14-00130208 • Address: 310 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00130208
Address
310 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-20T16:14:38.000
Status
Closed
Created Date
2014-04-17T16:14:38.000
Update Date
2014-06-02T16:24:54.000
Closed Date
2014-06-02T16:24:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484929.0057737800
Y Coordinate
6961653.9988128700
Lat Long Location
310 E 5TH ST, DALLAS, TX, 75203
Unique Key
1118989386
14-00093631
Service Request Number: 14-00093631 • Address: 110 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00093631
Address
110 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-27T15:49:28.000
Status
Closed
Created Date
2014-03-24T15:49:28.000
Update Date
2014-03-26T14:43:05.000
Closed Date
2014-03-26T14:43:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484392.5377977100
Y Coordinate
6950399.1925450800
Lat Long Location
110 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1116741910
14-00146767
Service Request Number: 14-00146767 • Address: 303 W MCVEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00146767
Address
303 W MCVEY AVE, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T19:33:23.000
Status
Closed
Created Date
2014-04-28T19:33:23.000
Update Date
2014-05-05T16:55:25.000
Closed Date
2014-05-05T16:55:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483123.4500212300
Y Coordinate
6944871.4778010700
Lat Long Location
303 W MCVEY AVE, DALLAS, TX, 75224
Unique Key
1120001551
14-00102994
Service Request Number: 14-00102994 • Address: 2143 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00102994
Address
2143 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-06T08:05:25.000
Status
Duplicate (closed)
Created Date
2014-04-01T08:05:25.000
Update Date
2014-04-01T16:12:05.000
Closed Date
2014-04-01T16:12:05.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2471519.5668858000
Y Coordinate
6990971.2524519900
Lat Long Location
2143 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1117342888
14-00152412
Service Request Number: 14-00152412 • Address: 6431 LAKE CIRCLE DR, DALLAS, TX • City Council District: 9
Service Request Number
14-00152412
Address
6431 LAKE CIRCLE DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-07T12:56:11.000
Status
Closed
Created Date
2014-05-01T12:56:11.000
Update Date
2014-05-02T16:10:27.000
Closed Date
2014-05-02T16:10:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2505426.8676222700
Y Coordinate
6987269.3135350000
Lat Long Location
6431 LAKE CIRCLE DR, DALLAS, TX
Unique Key
1120335018
14-00129997
Service Request Number: 14-00129997 • Address: 1915 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00129997
Address
1915 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-22T15:15:25.000
Status
Closed
Created Date
2014-04-17T15:15:25.000
Update Date
2014-04-18T09:31:19.000
Closed Date
2014-04-18T09:31:18.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2475308.7862742100
Y Coordinate
6968039.9161468400
Lat Long Location
1915 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1118976491
14-00093670
Service Request Number: 14-00093670 • Address: 3126 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00093670
Address
3126 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T15:57:38.000
Status
Closed
Created Date
2014-03-24T15:57:38.000
Update Date
2014-03-27T14:50:18.000
Closed Date
2014-03-27T14:50:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468931.8659490100
Y Coordinate
6959485.7057119000
Lat Long Location
3126 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1116743662
14-00140727
Service Request Number: 14-00140727 • Address: 718 E 7TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00140727
Address
718 E 7TH ST, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-01T12:54:36.000
Status
Closed
Created Date
2014-04-24T12:54:36.000
Update Date
2014-04-30T09:10:08.000
Closed Date
2014-04-30T09:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2486976.6764801400
Y Coordinate
6960951.7459220700
Lat Long Location
718 E 7TH ST, DALLAS, TX, 75203
Unique Key
1119623884
14-00132065
Service Request Number: 14-00132065 • Address: 900 N PLYMOUTH RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00132065
Address
900 N PLYMOUTH RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T07:19:54.000
Status
Closed
Created Date
2014-04-19T07:19:54.000
Update Date
2014-04-19T07:23:40.000
Closed Date
2014-04-19T07:23:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473688.7912912300
Y Coordinate
6961815.6977369200
Lat Long Location
900 N PLYMOUTH RD, DALLAS, TX, 75208
Unique Key
1119108530
14-00130044
Service Request Number: 14-00130044 • Address: 1109 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00130044
Address
1109 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T15:29:59.000
Status
Closed
Created Date
2014-04-17T15:29:59.000
Update Date
2014-09-11T09:50:18.000
Closed Date
2014-09-10T09:49:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488751.1337773600
Y Coordinate
6958825.1350733500
Lat Long Location
1109 E 11TH ST, DALLAS, TX, 75203
Unique Key
1118979347
14-00141504
Service Request Number: 14-00141504 • Address: 6620 NORTH RIDGE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00141504
Address
6620 NORTH RIDGE DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T17:37:02.000
Status
Closed
Created Date
2014-04-24T17:37:02.000
Update Date
2014-05-01T16:56:22.000
Closed Date
2014-05-01T16:56:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2507067.3968447000
Y Coordinate
6989479.4005496400
Lat Long Location
6620 NORTH RIDGE DR, DALLAS, TX, 75214
Unique Key
1119670294
14-00049183
Service Request Number: 14-00049183 • Address: 3300 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00049183
Address
3300 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-21T15:38:19.000
Status
Closed
Created Date
2014-02-13T15:38:19.000
Update Date
2014-02-13T15:41:38.000
Closed Date
2014-02-13T15:41:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468398.2849592100
Y Coordinate
6948826.9236778700
Lat Long Location
3300 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1113916613
14-00073087
Service Request Number: 14-00073087 • Address: 4687 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00073087
Address
4687 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-09T09:19:09.000
Status
Closed
Created Date
2014-03-07T09:19:09.000
Update Date
2014-03-21T15:48:25.000
Closed Date
2014-03-21T15:48:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2459377.9323842900
Y Coordinate
6956895.8478038700
Lat Long Location
4687 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1115456636
14-00146705
Service Request Number: 14-00146705 • Address: 402 N FRANCES ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00146705
Address
402 N FRANCES ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T18:33:29.000
Status
Closed
Created Date
2014-04-28T18:33:29.000
Update Date
2014-04-29T11:58:08.000
Closed Date
2014-04-29T11:58:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467501.6767676700
Y Coordinate
6958952.6418673700
Lat Long Location
402 N FRANCES ST, DALLAS, TX, 75211
Unique Key
1119997816
14-00132067
Service Request Number: 14-00132067 • Address: 2500 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 1
Service Request Number
14-00132067
Address
2500 S FRANKLIN ST, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T07:25:39.000
Status
Closed
Created Date
2014-04-19T07:25:39.000
Update Date
2014-04-19T07:28:34.000
Closed Date
2014-04-19T07:28:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473150.9021911700
Y Coordinate
6949260.6545589000
Lat Long Location
2500 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1119108697
13-00526068
Service Request Number: 13-00526068 • Address: JUNIUS ST & NESBITT DR, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
13-00526068
Address
JUNIUS ST & NESBITT DR, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-21T09:22:25.000
Status
Closed
Created Date
2013-10-12T09:22:25.000
Update Date
2013-11-18T09:13:05.000
Closed Date
2013-11-18T09:13:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504899.6127670900
Y Coordinate
6982202.2693097000
Unique Key
1104759466
14-00157600
Service Request Number: 14-00157600 • Address: 1201 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00157600
Address
1201 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T12:43:14.000
Status
Closed
Created Date
2014-05-05T12:43:14.000
Update Date
2014-05-19T12:15:35.000
Closed Date
2014-05-19T12:15:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478666.2590075000
Y Coordinate
6968171.8810124900
Lat Long Location
1201 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1120642610
14-00141458
Service Request Number: 14-00141458 • Address: 1410 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00141458
Address
1410 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T17:05:43.000
Status
Closed
Created Date
2014-04-24T17:05:43.000
Update Date
2014-04-27T09:57:27.000
Closed Date
2014-04-27T09:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490358.6205214100
Y Coordinate
6954688.9159510400
Lat Long Location
1410 E WACO AVE, DALLAS, TX, 75216
Unique Key
1119667540
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