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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00160173
Service Request Number: 14-00160173 • Address: 247 E DAVIS ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00160173
Address
247 E DAVIS ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-18T15:14:01.000
Status
Closed
Created Date
2014-05-06T15:14:01.000
Update Date
2014-05-14T12:52:13.000
Closed Date
2014-05-14T12:52:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484638.8086049200
Y Coordinate
6959731.7590440500
Lat Long Location
247 E DAVIS ST, DALLAS, TX, 75203
Unique Key
1120796847
13-00600766
Service Request Number: 13-00600766 • Address: HINTON ST & WYCHE BLVD, DALLAS, 75235, DALLAS, TX 75235 • City Council District: 2
Service Request Number
13-00600766
Address
HINTON ST & WYCHE BLVD, DALLAS, 75235, DALLAS, TX 75235
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-22T09:36:35.000
Status
Closed
Created Date
2013-12-12T09:36:35.000
Update Date
2013-12-30T15:05:52.000
Closed Date
2013-12-30T15:05:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474921.4600088200
Y Coordinate
6984961.5031877200
Unique Key
1109663408
14-00130194
Service Request Number: 14-00130194 • Address: 204 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00130194
Address
204 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-20T16:10:36.000
Status
Closed
Created Date
2014-04-17T16:10:36.000
Update Date
2014-06-02T16:23:30.000
Closed Date
2014-06-02T16:23:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484436.5165438100
Y Coordinate
6961643.1459591100
Lat Long Location
204 E 5TH ST, DALLAS, TX, 75203
Unique Key
1118988524
14-00140704
Service Request Number: 14-00140704 • Address: 940 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00140704
Address
940 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T12:45:40.000
Status
Closed
Created Date
2014-04-24T12:45:40.000
Update Date
2014-04-26T10:54:30.000
Closed Date
2014-04-26T10:54:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2540130.3021534200
Y Coordinate
6952511.7856647800
Lat Long Location
940 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1119622642
14-00145033
Service Request Number: 14-00145033 • Address: 8302 LAKE JUNE RD, DALLAS, TX • City Council District: 5
Service Request Number
14-00145033
Address
8302 LAKE JUNE RD, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T09:21:11.000
Status
Closed
Created Date
2014-04-28T09:21:11.000
Update Date
2014-05-15T05:21:16.000
Closed Date
2014-05-15T05:21:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2528566.3253875400
Y Coordinate
6954879.1609736300
Lat Long Location
8302 LAKE JUNE RD, DALLAS, TX
Unique Key
1119895706
14-00140695
Service Request Number: 14-00140695 • Address: 2012 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00140695
Address
2012 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T12:42:36.000
Status
Closed
Created Date
2014-04-24T12:42:36.000
Update Date
2014-04-25T13:15:39.000
Closed Date
2014-04-25T13:15:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494290.7123000000
Y Coordinate
6948811.6524825300
Lat Long Location
2012 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1119622108
14-00049199
Service Request Number: 14-00049199 • Address: 2853 S MONTREAL AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00049199
Address
2853 S MONTREAL AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-25T15:44:06.000
Status
Closed
Created Date
2014-02-13T15:44:06.000
Update Date
2014-02-18T09:26:05.000
Closed Date
2014-02-18T09:26:04.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475609.6115426700
Y Coordinate
6947310.1099860700
Lat Long Location
2853 S MONTREAL AVE, DALLAS, TX, 75224
Unique Key
1113917573
14-00130120
Service Request Number: 14-00130120 • Address: 5600 E UNIVERSITY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00130120
Address
5600 E UNIVERSITY BLVD, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-24T15:49:42.000
Status
Closed
Created Date
2014-04-17T15:49:42.000
Update Date
2014-04-17T15:52:29.000
Closed Date
2014-04-17T15:52:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499264.2610019700
Y Coordinate
6994910.9245623100
Lat Long Location
5600 E UNIVERSITY BLVD, DALLAS, TX, 75206
Unique Key
1118983935
13-00600836
Service Request Number: 13-00600836 • Address: LA PALMA DR & JACOBSON DR, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
13-00600836
Address
LA PALMA DR & JACOBSON DR, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-10T09:56:34.000
Status
Closed
Created Date
2013-12-12T09:56:34.000
Update Date
2013-12-12T10:37:59.000
Closed Date
2013-12-12T10:37:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2561402.9131010600
Y Coordinate
6936682.4732474400
Unique Key
1109667350
14-00132070
Service Request Number: 14-00132070 • Address: 1200 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00132070
Address
1200 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T07:39:44.000
Status
Closed
Created Date
2014-04-19T07:39:44.000
Update Date
2014-04-19T07:47:57.000
Closed Date
2014-04-19T07:47:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478221.2351557900
Y Coordinate
6963234.4900898300
Lat Long Location
1200 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1119108951
14-00145176
Service Request Number: 14-00145176 • Address: 1649 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00145176
Address
1649 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-10T09:48:21.000
Status
Closed
Created Date
2014-04-28T09:48:21.000
Update Date
2014-05-08T11:14:19.000
Closed Date
2014-05-08T11:14:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476618.3513387000
Y Coordinate
6949071.3613308300
Lat Long Location
1649 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119904665
14-00146801
Service Request Number: 14-00146801 • Address: 2867 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146801
Address
2867 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T20:08:52.000
Status
Closed
Created Date
2014-04-28T20:08:52.000
Update Date
2014-04-28T20:14:09.000
Closed Date
2014-04-28T20:14:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497996.7193015900
Y Coordinate
6947150.5352910100
Lat Long Location
2867 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120006504
14-00141506
Service Request Number: 14-00141506 • Address: 1200 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00141506
Address
1200 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T17:39:17.000
Status
Closed
Created Date
2014-04-24T17:39:17.000
Update Date
2014-05-02T07:55:53.000
Closed Date
2014-05-02T07:55:53.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2455637.5710267800
Y Coordinate
6961738.0969852300
Lat Long Location
1200 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1119670420
14-00146772
Service Request Number: 14-00146772 • Address: 3030 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146772
Address
3030 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T19:37:37.000
Status
Closed
Created Date
2014-04-28T19:37:37.000
Update Date
2014-04-29T15:10:18.000
Closed Date
2014-04-29T15:10:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489923.8832176100
Y Coordinate
6945556.3470457400
Lat Long Location
3030 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120002258
14-00145111
Service Request Number: 14-00145111 • Address: 1732 S TRUNK AVE, DALLAS, TX 75210 • City Council District: 7
Service Request Number
14-00145111
Address
1732 S TRUNK AVE, DALLAS, TX 75210
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T09:38:13.000
Status
Closed
Created Date
2014-04-28T09:38:13.000
Update Date
2014-05-07T11:23:58.000
Closed Date
2014-05-07T11:23:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502795.5877335500
Y Coordinate
6968108.3931111200
Lat Long Location
1732 S TRUNK AVE, DALLAS, TX, 75210
Unique Key
1119901068
14-00144958
Service Request Number: 14-00144958 • Address: 700 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00144958
Address
700 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-03T09:07:48.000
Status
Closed
Created Date
2014-04-28T09:07:48.000
Update Date
2014-04-28T09:08:29.000
Closed Date
2014-04-28T09:00:00.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2517437.7527393300
Y Coordinate
6995338.7797771600
Lat Long Location
700 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1119891303
14-00140609
Service Request Number: 14-00140609 • Address: 1900 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00140609
Address
1900 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-08T12:14:40.000
Status
Closed
Created Date
2014-04-24T12:14:40.000
Update Date
2014-04-28T09:08:48.000
Closed Date
2014-04-28T09:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489561.3103364300
Y Coordinate
6950708.3344712500
Lat Long Location
1900 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1119617103
14-00105918
Service Request Number: 14-00105918 • Address: 1441 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00105918
Address
1441 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-03T13:40:31.000
Status
Closed
Created Date
2014-04-02T13:40:31.000
Update Date
2014-04-02T13:56:12.000
Closed Date
2014-04-02T13:56:12.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2475306.4942092100
Y Coordinate
6952371.9616571100
Lat Long Location
1441 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1117527155
14-00102983
Service Request Number: 14-00102983 • Address: 3600 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
14-00102983
Address
3600 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-08T07:56:47.000
Status
Closed
Created Date
2014-04-01T07:56:47.000
Update Date
2014-04-01T08:00:04.000
Closed Date
2014-03-31T09:59:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489158.8668223400
Y Coordinate
6981228.9456054100
Lat Long Location
3600 N HALL ST, DALLAS, TX, 75219
Unique Key
1117342071
13-00534814
Service Request Number: 13-00534814 • Address: MAPLESHADE LN & PRESTON RD, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00534814
Address
MAPLESHADE LN & PRESTON RD, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-27T15:11:42.000
Status
Closed
Created Date
2013-10-18T15:11:42.000
Update Date
2013-10-23T09:44:59.000
Closed Date
2013-10-23T09:44:58.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2491000.0437826600
Y Coordinate
7054391.9260688000
Unique Key
1105354297
14-00080829
Service Request Number: 14-00080829 • Address: 3469 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00080829
Address
3469 S FRANKLIN ST, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-24T17:10:15.000
Status
Closed
Created Date
2014-03-13T17:10:15.000
Update Date
2014-04-24T15:41:05.000
Closed Date
2014-04-24T15:41:05.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2472951.1611539100
Y Coordinate
6942004.2499204100
Lat Long Location
3469 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1115944214
14-00145103
Service Request Number: 14-00145103 • Address: 1300 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00145103
Address
1300 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T09:36:53.000
Status
Closed
Created Date
2014-04-28T09:36:53.000
Update Date
2014-04-28T22:15:52.000
Closed Date
2014-04-28T22:15:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478915.3570557600
Y Coordinate
6953561.6684441600
Lat Long Location
1300 S POLK ST, DALLAS, TX, 75224
Unique Key
1119900543
13-00534675
Service Request Number: 13-00534675 • Address: E NORTHWEST HWY & W LAWTHER DR, DALLAS, 75238, DALLAS, TX 75210 • City Council District: 9
Service Request Number
13-00534675
Address
E NORTHWEST HWY & W LAWTHER DR, DALLAS, 75238, DALLAS, TX 75210
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-25T14:23:47.000
Status
Closed
Created Date
2013-10-18T14:23:47.000
Update Date
2013-10-24T16:20:34.000
Closed Date
2013-10-24T16:20:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511512.6665883300
Y Coordinate
6998745.9044502500
Unique Key
1105346068
13-00600856
Service Request Number: 13-00600856 • Address: 600 VIA ESTRELLA, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00600856
Address
600 VIA ESTRELLA, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-21T10:06:42.000
Status
Closed
Created Date
2013-12-12T10:06:42.000
Update Date
2013-12-13T10:27:53.000
Closed Date
2013-12-13T10:27:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2462137.7829375300
Y Coordinate
6955918.6212496400
Lat Long Location
600 VIA, DALLAS, TX, 75211
Unique Key
1109669167
14-00130047
Service Request Number: 14-00130047 • Address: 1228 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00130047
Address
1228 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T15:30:45.000
Status
Closed
Created Date
2014-04-17T15:30:45.000
Update Date
2014-04-17T20:50:50.000
Closed Date
2014-04-17T20:50:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490134.7183523900
Y Coordinate
6935353.8997917500
Lat Long Location
1228 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1118979619
14-00105856
Service Request Number: 14-00105856 • Address: 2611 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00105856
Address
2611 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T13:00:43.000
Status
Closed
Created Date
2014-04-02T13:00:43.000
Update Date
2014-04-07T10:11:55.000
Closed Date
2014-04-07T10:11:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487926.7959153100
Y Coordinate
6947783.3193291800
Lat Long Location
2611 S EWING AVE, DALLAS, TX, 75216
Unique Key
1117522595
14-00145064
Service Request Number: 14-00145064 • Address: 232 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00145064
Address
232 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-01T09:29:11.000
Status
Closed
Created Date
2014-04-28T09:29:11.000
Update Date
2014-05-14T11:12:15.000
Closed Date
2014-05-14T11:12:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486323.0526385400
Y Coordinate
6960011.7181106000
Lat Long Location
232 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1119897838
13-00600794
Service Request Number: 13-00600794 • Address: FOREST LN & SWAN LAKE PKWY, DALLAS, 75230, DALLAS, TX 75230 • City Council District: 11
Service Request Number
13-00600794
Address
FOREST LN & SWAN LAKE PKWY, DALLAS, 75230, DALLAS, TX 75230
City Council District
11
Department
Department of Public Works
Service Request Type
Paving - Neighborhood Street - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-27T09:45:25.000
Status
Closed
Created Date
2013-12-12T09:45:25.000
Update Date
2013-12-12T12:10:04.000
Closed Date
2013-12-12T12:00:00.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2497307.5894598700
Y Coordinate
7018212.6036415700
Unique Key
1109665118
14-00093565
Service Request Number: 14-00093565 • Address: 100 N GOOD LATIMER EXPY, DALLAS, TX 75226 • City Council District: 2
Service Request Number
14-00093565
Address
100 N GOOD LATIMER EXPY, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T15:21:43.000
Status
Closed
Created Date
2014-03-24T15:21:43.000
Update Date
2014-03-26T10:25:40.000
Closed Date
2014-03-26T10:25:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495128.4620461200
Y Coordinate
6972236.1718233700
Lat Long Location
100 N GOOD LATIMER EXPY, DALLAS, TX, 75226
Unique Key
1116737821
14-00157477
Service Request Number: 14-00157477 • Address: 4306 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157477
Address
4306 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T12:16:09.000
Status
Closed
Created Date
2014-05-05T12:16:09.000
Update Date
2014-05-05T12:20:32.000
Closed Date
2014-05-05T12:20:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2488124.4476200300
Y Coordinate
6938648.5208939200
Lat Long Location
4306 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120638505
14-00130131
Service Request Number: 14-00130131 • Address: 2515 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00130131
Address
2515 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-22T15:52:39.000
Status
Closed
Created Date
2014-04-17T15:52:39.000
Update Date
2014-04-17T15:54:01.000
Closed Date
2014-04-17T15:54:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497172.9582299200
Y Coordinate
6966628.0665401700
Lat Long Location
2515 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1118984610
14-00130136
Service Request Number: 14-00130136 • Address: 5600 E MOCKINGBIRD LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00130136
Address
5600 E MOCKINGBIRD LN, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-24T15:53:32.000
Status
Closed
Created Date
2014-04-17T15:53:32.000
Update Date
2014-04-17T15:57:14.000
Closed Date
2014-04-17T15:57:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499379.6555777900
Y Coordinate
6991616.7251754800
Lat Long Location
5600 E MOCKINGBIRD LN, DALLAS, TX, 75206
Unique Key
1118984867
13-00526519
Service Request Number: 13-00526519 • Address: WILLOWDELL DR & SCHROEDER RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00526519
Address
WILLOWDELL DR & SCHROEDER RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-13T17:56:21.000
Status
Closed
Created Date
2013-10-12T17:56:21.000
Update Date
2013-10-13T10:41:04.000
Closed Date
2013-10-13T10:39:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2501821.9722285700
Y Coordinate
7020890.3166817900
Unique Key
1104788374
13-00534820
Service Request Number: 13-00534820 • Address: N BECKLEY AVE & W COMMERCE ST, DALLAS, 75208, DALLAS, TX • City Council District: 6
Service Request Number
13-00534820
Address
N BECKLEY AVE & W COMMERCE ST, DALLAS, 75208, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-27T15:14:26.000
Status
Closed
Created Date
2013-10-18T15:14:26.000
Update Date
2013-10-21T10:47:00.000
Closed Date
2013-10-21T10:46:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483941.1257218600
Y Coordinate
6968956.0304589900
Unique Key
1105354710
13-00534618
Service Request Number: 13-00534618 • Address: ANGEL FIRE DR & HAZELCREST DR, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
13-00534618
Address
ANGEL FIRE DR & HAZELCREST DR, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-21T13:51:48.000
Status
Closed
Created Date
2013-10-18T13:51:48.000
Update Date
2013-10-19T12:53:20.000
Closed Date
2013-10-19T12:53:18.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Emergency
Method Received Description
Phone
X Coordinate
2542650.6759794300
Y Coordinate
6937707.5232907900
Unique Key
1105342646
13-00534968
Service Request Number: 13-00534968 • Address: MCCOY ST & WORD ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
13-00534968
Address
MCCOY ST & WORD ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2013-12-17T15:55:45.000
Status
Closed
Created Date
2013-10-18T15:55:45.000
Update Date
2013-11-06T15:58:16.000
Closed Date
2013-11-06T15:58:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2495074.5840589800
Y Coordinate
6976308.6226329800
Unique Key
1105363854
13-00535006
Service Request Number: 13-00535006 • Address: GASTON AVE & N WASHINGTON AVE, DALLAS, 75246, DALLAS, TX 75246 • City Council District: 2
Service Request Number
13-00535006
Address
GASTON AVE & N WASHINGTON AVE, DALLAS, 75246, DALLAS, TX 75246
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-10T16:12:51.000
Status
Closed
Created Date
2013-10-18T16:12:51.000
Update Date
2013-10-25T15:32:05.000
Closed Date
2013-10-25T15:32:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2497248.9967984700
Y Coordinate
6975382.1810514900
Unique Key
1105366543
14-00145086
Service Request Number: 14-00145086 • Address: 1700 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00145086
Address
1700 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T09:33:10.000
Status
Closed
Created Date
2014-04-28T09:33:10.000
Update Date
2014-04-28T09:52:22.000
Closed Date
2014-04-28T09:52:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463131.1195398900
Y Coordinate
6951359.1702466100
Lat Long Location
1700 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1119899330
14-00093673
Service Request Number: 14-00093673 • Address: 903 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00093673
Address
903 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-05T15:58:48.000
Status
Closed
Created Date
2014-03-24T15:58:48.000
Update Date
2014-04-10T09:30:59.000
Closed Date
2014-04-10T09:30:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487587.1829763900
Y Coordinate
6950067.2681087700
Lat Long Location
903 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1116744198
13-00534975
Service Request Number: 13-00534975 • Address: LANCASTER RD & GIVENDALE RD, DALLAS, 75241, DALLAS, TX 75241 • City Council District: 8
Service Request Number
13-00534975
Address
LANCASTER RD & GIVENDALE RD, DALLAS, 75241, DALLAS, TX 75241
City Council District
8
Department
Department of Public Works
Service Request Type
Sidewalk - New - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-01T15:58:03.000
Status
Closed
Created Date
2013-10-18T15:58:03.000
Update Date
2013-10-21T11:30:32.000
Closed Date
2013-10-21T11:30:32.000
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2496229.2327996600
Y Coordinate
6933173.5306636900
Unique Key
1105364426
14-00130092
Service Request Number: 14-00130092 • Address: 1920 S MALCOLM X BLVD, DALLAS, TX 75226 • City Council District: 7
Service Request Number
14-00130092
Address
1920 S MALCOLM X BLVD, DALLAS, TX 75226
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-22T15:42:29.000
Status
Closed
Created Date
2014-04-17T15:42:29.000
Update Date
2014-04-17T15:49:55.000
Closed Date
2014-04-17T15:49:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498117.5172736300
Y Coordinate
6969932.9813559800
Lat Long Location
1920 S MALCOLM X BLVD, DALLAS, TX, 75226
Unique Key
1118982312
13-00535016
Service Request Number: 13-00535016 • Address: SAN JACINTO ST & MCKELL ST, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
13-00535016
Address
SAN JACINTO ST & MCKELL ST, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-27T16:20:31.000
Status
Closed
Created Date
2013-10-18T16:20:31.000
Update Date
2013-11-18T14:00:35.000
Closed Date
2013-11-18T14:00:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496383.0882020200
Y Coordinate
6978184.3870369100
Unique Key
1105367299
14-00140600
Service Request Number: 14-00140600 • Address: 1900 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00140600
Address
1900 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T12:10:57.000
Status
Closed
Created Date
2014-04-24T12:10:57.000
Update Date
2014-04-24T12:15:13.000
Closed Date
2014-04-24T12:15:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489561.3103364300
Y Coordinate
6950708.3344712500
Lat Long Location
1900 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1119616638
14-00145028
Service Request Number: 14-00145028 • Address: 734 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00145028
Address
734 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T09:20:17.000
Status
Closed
Created Date
2014-04-28T09:20:17.000
Update Date
2014-04-29T09:08:19.000
Closed Date
2014-04-29T09:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480491.7901169500
Y Coordinate
6959138.4401032800
Lat Long Location
734 W 8TH ST, DALLAS, TX, 75208
Unique Key
1119895406
14-00141570
Service Request Number: 14-00141570 • Address: 1346 GLENCLIFF DR, DALLAS, TX • City Council District: 5
Service Request Number
14-00141570
Address
1346 GLENCLIFF DR, DALLAS, TX
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T18:58:22.000
Status
Closed
Created Date
2014-04-24T18:58:22.000
Update Date
2014-04-29T11:20:41.000
Closed Date
2014-04-29T11:20:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2533857.5720297300
Y Coordinate
6955614.5498682100
Lat Long Location
1346 GLENCLIFF DR, DALLAS, TX
Unique Key
1119674610
14-00073122
Service Request Number: 14-00073122 • Address: 2300 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00073122
Address
2300 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-08T09:36:06.000
Status
Closed
Created Date
2014-03-07T09:36:06.000
Update Date
2014-03-07T10:45:01.000
Closed Date
2014-03-07T10:39:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470115.1071846000
Y Coordinate
6949657.1819736100
Lat Long Location
2300 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1115459011
13-00564586
Service Request Number: 13-00564586 • Address: E NORTHWEST HWY & EXECUTIVE DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00564586
Address
E NORTHWEST HWY & EXECUTIVE DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-13T13:47:59.000
Status
Closed
Created Date
2013-11-10T13:47:59.000
Update Date
2013-11-10T14:16:55.000
Closed Date
2013-11-10T14:16:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Priority
Method Received Description
311 Dispatch Operators
X Coordinate
2527617.4765982500
Y Coordinate
7002186.8322534600
Unique Key
1107347853
14-00145180
Service Request Number: 14-00145180 • Address: 207 S NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00145180
Address
207 S NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T09:48:57.000
Status
Closed
Created Date
2014-04-28T09:48:57.000
Update Date
2014-04-28T11:00:32.000
Closed Date
2014-04-28T11:00:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532848.5556226700
Y Coordinate
6946070.7239414000
Lat Long Location
207 S NACHITA DR, DALLAS, TX, 75217
Unique Key
1119904910
13-00534588
Service Request Number: 13-00534588 • Address: WILLIAMSON RD & E MOCKINGBIRD LN, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
13-00534588
Address
WILLIAMSON RD & E MOCKINGBIRD LN, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-27T13:33:28.000
Status
Closed
Created Date
2013-10-18T13:33:28.000
Update Date
2013-11-18T14:05:14.000
Closed Date
2013-11-18T14:05:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507387.0540331100
Y Coordinate
6992729.6893309900
Unique Key
1105340539
14-00144970
Service Request Number: 14-00144970 • Address: 1207 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00144970
Address
1207 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-16T09:09:29.000
Status
Closed
Created Date
2014-04-28T09:09:29.000
Update Date
2014-06-12T17:53:23.000
Closed Date
2014-06-12T17:53:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476047.5296537200
Y Coordinate
6953634.1567070300
Lat Long Location
1207 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119891941
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