311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00150424
Service Request Number: 14-00150424 • Address: 2800 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00150424
Address
2800 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-07T13:51:02.000
Status
Closed
Created Date
2014-04-30T13:51:02.000
Update Date
2014-04-30T13:53:56.000
Closed Date
2014-04-30T13:53:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527120.5810915200
Y Coordinate
6963988.3183497100
Lat Long Location
2800 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1120216273
14-00148379
Service Request Number: 14-00148379 • Address: 711 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00148379
Address
711 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T14:36:55.000
Status
Closed
Created Date
2014-04-29T14:36:55.000
Update Date
2014-04-29T14:39:05.000
Closed Date
2014-04-29T14:39:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2539279.5853054800
Y Coordinate
6951550.2434619100
Lat Long Location
711 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1120096942
14-00154046
Service Request Number: 14-00154046 • Address: 4818 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00154046
Address
4818 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T10:15:10.000
Status
Closed
Created Date
2014-05-02T10:15:10.000
Update Date
2014-05-02T10:16:49.000
Closed Date
2014-05-02T10:16:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481820.4115129100
Y Coordinate
6994397.6448952400
Lat Long Location
4818 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1120431180
14-00153873
Service Request Number: 14-00153873 • Address: 100 S GLASGOW DR, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00153873
Address
100 S GLASGOW DR, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T09:16:33.000
Status
Closed
Created Date
2014-05-02T09:16:33.000
Update Date
2014-05-02T09:54:14.000
Closed Date
2014-05-02T09:54:13.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2505724.7868806100
Y Coordinate
6980473.3983747100
Lat Long Location
100 S GLASGOW DR, DALLAS, TX, 75214
Unique Key
1120420803
13-00526394
Service Request Number: 13-00526394 • Address: MARSH LN & MONET PL, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
13-00526394
Address
MARSH LN & MONET PL, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-19T14:58:50.000
Status
Closed
Created Date
2013-10-12T14:58:50.000
Update Date
2013-10-12T15:05:35.000
Closed Date
2013-10-12T15:05:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472087.0399530500
Y Coordinate
7052326.2990289900
Unique Key
1104780166
14-00148180
Service Request Number: 14-00148180 • Address: 3912 MARSHALL ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00148180
Address
3912 MARSHALL ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T13:34:10.000
Status
Duplicate (closed)
Created Date
2014-04-29T13:34:10.000
Update Date
2014-05-12T15:15:31.000
Closed Date
2014-05-12T15:15:31.000
Priority
Standard
Method Received Description
Web
X Coordinate
2507771.9086300700
Y Coordinate
6966965.5739387400
Lat Long Location
3912 MARSHALL ST, DALLAS, TX
Unique Key
1120087190
14-00154044
Service Request Number: 14-00154044 • Address: 7150 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00154044
Address
7150 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T10:14:43.000
Status
Closed
Created Date
2014-05-02T10:14:43.000
Update Date
2014-05-02T10:41:39.000
Closed Date
2014-05-02T10:41:39.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2511229.5045249600
Y Coordinate
6980683.1604350200
Lat Long Location
7150 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1120431052
13-00526575
Service Request Number: 13-00526575 • Address: SKILLMAN ST & WHITEHURST DR, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00526575
Address
SKILLMAN ST & WHITEHURST DR, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-10T19:53:02.000
Status
Closed
Created Date
2013-10-12T19:53:02.000
Update Date
2013-11-01T13:04:32.000
Closed Date
2013-11-01T13:04:31.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2515068.0873520000
Y Coordinate
7014498.5353157800
Unique Key
1104794470
14-00157649
Service Request Number: 14-00157649 • Address: 4610 S LINDHURST AVE, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00157649
Address
4610 S LINDHURST AVE, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T12:54:25.000
Status
Closed
Created Date
2014-05-05T12:54:25.000
Update Date
2014-05-07T08:49:08.000
Closed Date
2014-05-07T08:49:07.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2481024.8714309200
Y Coordinate
7007710.1266285600
Lat Long Location
4610 S LINDHURST AVE, DALLAS, TX, 75229
Unique Key
1120644137
14-00157700
Service Request Number: 14-00157700 • Address: 2930 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157700
Address
2930 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T13:12:51.000
Status
Closed
Created Date
2014-05-05T13:12:51.000
Update Date
2014-06-05T13:28:30.000
Closed Date
2014-06-05T13:28:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489669.3415797300
Y Coordinate
6946040.0333334200
Lat Long Location
2930 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120646135
14-00085046
Service Request Number: 14-00085046 • Address: 2737 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00085046
Address
2737 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-26T17:47:56.000
Status
Closed
Created Date
2014-03-17T17:47:56.000
Update Date
2014-03-19T16:44:44.000
Closed Date
2014-03-19T16:44:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2471309.9688769700
Y Coordinate
6954233.2469565100
Lat Long Location
2737 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1116211591
14-00157732
Service Request Number: 14-00157732 • Address: 213 N DENVER ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00157732
Address
213 N DENVER ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T13:27:01.000
Status
Closed
Created Date
2014-05-05T13:27:01.000
Update Date
2014-05-08T07:15:52.000
Closed Date
2014-05-08T07:15:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485395.9016964600
Y Coordinate
6959675.9804438900
Lat Long Location
213 N DENVER ST, DALLAS, TX, 75203
Unique Key
1120648045
14-00140722
Service Request Number: 14-00140722 • Address: 735 S MOORE ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00140722
Address
735 S MOORE ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T12:53:00.000
Status
Closed
Created Date
2014-04-24T12:53:00.000
Update Date
2014-05-09T12:09:55.000
Closed Date
2014-05-09T12:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2490205.2128730300
Y Coordinate
6956797.5168741600
Lat Long Location
735 S MOORE ST, DALLAS, TX, 75203
Unique Key
1119623577
13-00526612
Service Request Number: 13-00526612 • Address: WAYNE ST & LINDSLEY AVE, DALLAS, 75223, DALLAS, TX 75223 • City Council District: 2
Service Request Number
13-00526612
Address
WAYNE ST & LINDSLEY AVE, DALLAS, 75223, DALLAS, TX 75223
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-10-26T22:04:11.000
Status
Closed
Created Date
2013-10-12T22:04:11.000
Update Date
2013-10-15T10:12:22.000
Closed Date
2013-10-15T10:11:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2506217.8567334200
Y Coordinate
6977494.8202996200
Unique Key
1104796998
14-00153801
Service Request Number: 14-00153801 • Address: 1227 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153801
Address
1227 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T08:54:34.000
Status
Closed
Created Date
2014-05-02T08:54:34.000
Update Date
2014-05-19T15:50:50.000
Closed Date
2014-05-19T15:50:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504893.7800452400
Y Coordinate
6973656.4213125700
Lat Long Location
1227 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120416499
13-00526387
Service Request Number: 13-00526387 • Address: MICHAELANGELO DR & KELLY BLVD, DALLAS, 75287, DALLAS, TX • City Council District: 12
Service Request Number
13-00526387
Address
MICHAELANGELO DR & KELLY BLVD, DALLAS, 75287, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-19T14:54:06.000
Status
Closed
Created Date
2013-10-12T14:54:06.000
Update Date
2013-10-12T15:14:16.000
Closed Date
2013-10-12T15:14:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469401.8669332700
Y Coordinate
7051613.7605179500
Unique Key
1104779782
14-00106041
Service Request Number: 14-00106041 • Address: 6434 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00106041
Address
6434 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-14T14:31:21.000
Status
Closed
Created Date
2014-04-02T14:31:21.000
Update Date
2015-05-01T15:08:47.000
Closed Date
2015-05-01T15:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2505409.7491088200
Y Coordinate
6991679.0890027700
Lat Long Location
6434 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1117534789
14-00085146
Service Request Number: 14-00085146 • Address: 2842 DON ST, DALLAS, TX • City Council District: 5
Service Request Number
14-00085146
Address
2842 DON ST, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T20:42:38.000
Status
Closed
Created Date
2014-03-17T20:42:38.000
Update Date
2014-03-18T08:07:40.000
Closed Date
2014-03-18T08:07:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2528990.2817264300
Y Coordinate
6964406.2546371400
Lat Long Location
2842 DON ST, DALLAS, TX
Unique Key
1116219692
14-00153833
Service Request Number: 14-00153833 • Address: 1219 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153833
Address
1219 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T09:03:36.000
Status
Closed
Created Date
2014-05-02T09:03:36.000
Update Date
2014-05-20T15:30:42.000
Closed Date
2014-05-20T15:30:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504869.9358380200
Y Coordinate
6973679.8671217900
Lat Long Location
1219 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120418494
13-00526658
Service Request Number: 13-00526658 • Address: ELM ST & N HALL ST, DALLAS, 75226, DALLAS, TX 75226 • City Council District: 2
Service Request Number
13-00526658
Address
ELM ST & N HALL ST, DALLAS, 75226, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-26T22:48:44.000
Status
Closed
Created Date
2013-10-12T22:48:44.000
Update Date
2013-10-14T14:19:39.000
Closed Date
2013-10-14T14:19:38.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2497319.2140115600
Y Coordinate
6973064.4100110700
Unique Key
1104799883
13-00526657
Service Request Number: 13-00526657 • Address: ELM ST & N TRUNK AVE, DALLAS, 75226, DALLAS, TX 75226 • City Council District: 2
Service Request Number
13-00526657
Address
ELM ST & N TRUNK AVE, DALLAS, 75226, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-26T22:47:57.000
Status
Closed
Created Date
2013-10-12T22:47:57.000
Update Date
2013-10-14T14:04:41.000
Closed Date
2013-10-14T14:04:41.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2497757.0566635200
Y Coordinate
6973179.5705160500
Unique Key
1104799827
13-00526671
Service Request Number: 13-00526671 • Address: E 8TH ST & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
13-00526671
Address
E 8TH ST & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-24T01:57:41.000
Status
Closed
Created Date
2013-10-13T01:57:41.000
Update Date
2013-10-13T06:41:42.000
Closed Date
2013-10-13T06:41:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487528.4171505100
Y Coordinate
6960413.1762965400
Unique Key
1104801080
14-00154007
Service Request Number: 14-00154007 • Address: 5354 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00154007
Address
5354 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T10:04:42.000
Status
Closed
Created Date
2014-05-02T10:04:42.000
Update Date
2014-06-13T15:20:02.000
Closed Date
2014-06-13T15:20:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456249.7999675700
Y Coordinate
6958195.5162274900
Lat Long Location
5354 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1120428646
14-00085080
Service Request Number: 14-00085080 • Address: 1575 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00085080
Address
1575 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-10T18:25:24.000
Status
Closed
Created Date
2014-03-17T18:25:24.000
Update Date
2014-03-19T16:56:00.000
Closed Date
2014-03-19T16:55:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476856.8172566600
Y Coordinate
6941355.4851517000
Lat Long Location
1575 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1116213777
14-00160328
Service Request Number: 14-00160328 • Address: 3431 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00160328
Address
3431 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T15:48:38.000
Status
Closed
Created Date
2014-05-06T15:48:38.000
Update Date
2014-05-30T16:00:53.000
Closed Date
2014-05-30T16:00:53.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478679.2313875000
Y Coordinate
6972299.8801414600
Lat Long Location
3431 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1120805435
13-00530166
Service Request Number: 13-00530166 • Address: CLAYMONT DR & SANTA CRUZ DR, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
13-00530166
Address
CLAYMONT DR & SANTA CRUZ DR, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-29T23:40:43.000
Status
Closed
Created Date
2013-10-15T23:40:43.000
Update Date
2013-10-16T10:56:02.000
Closed Date
2013-10-16T10:56:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521981.6089067300
Y Coordinate
6963214.6505854900
Unique Key
1105045192
14-00084966
Service Request Number: 14-00084966 • Address: 5407 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00084966
Address
5407 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-22T17:01:07.000
Status
Duplicate (closed)
Created Date
2014-03-17T17:01:07.000
Update Date
2014-03-18T17:14:31.000
Closed Date
2014-03-18T17:14:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2484755.5028760200
Y Coordinate
6994596.1627001500
Lat Long Location
5407 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1116206969
14-00123162
Service Request Number: 14-00123162 • Address: 2500 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00123162
Address
2500 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T11:34:15.000
Status
Closed
Created Date
2014-04-14T11:34:15.000
Update Date
2014-04-22T15:03:23.000
Closed Date
2014-04-22T15:03:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469081.5294077100
Y Coordinate
6949134.7240694300
Lat Long Location
2500 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1118576197
13-00526644
Service Request Number: 13-00526644 • Address: ELM ST & N HALL ST, DALLAS, 75226, DALLAS, TX 75226 • City Council District: 2
Service Request Number
13-00526644
Address
ELM ST & N HALL ST, DALLAS, 75226, DALLAS, TX 75226
City Council District
2
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-11T22:28:27.000
Status
Closed
Created Date
2013-10-12T22:28:27.000
Update Date
2013-10-14T11:44:12.000
Closed Date
2013-10-14T11:44:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2497319.2140404100
Y Coordinate
6973064.4092114800
Unique Key
1104799057
14-00140705
Service Request Number: 14-00140705 • Address: 2515 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00140705
Address
2515 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T12:46:04.000
Status
Closed
Created Date
2014-04-24T12:46:04.000
Update Date
2014-04-30T09:54:15.000
Closed Date
2014-04-30T09:54:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469042.0731333900
Y Coordinate
6949078.2874163800
Lat Long Location
2515 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1119622712
13-00526645
Service Request Number: 13-00526645 • Address: LINDSLEY AVE & BANK ST, DALLAS, 75223, DALLAS, TX 75223 • City Council District: 2
Service Request Number
13-00526645
Address
LINDSLEY AVE & BANK ST, DALLAS, 75223, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-19T22:29:17.000
Status
Closed
Created Date
2013-10-12T22:29:17.000
Update Date
2013-10-14T14:34:18.000
Closed Date
2013-10-14T14:34:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2502926.2014573800
Y Coordinate
6974101.7876823800
Unique Key
1104799107
14-00153887
Service Request Number: 14-00153887 • Address: 1215 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153887
Address
1215 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-08T09:19:56.000
Status
Closed
Created Date
2014-05-02T09:19:56.000
Update Date
2014-05-23T15:41:07.000
Closed Date
2014-05-23T15:41:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504858.0101949700
Y Coordinate
6973691.5894213000
Lat Long Location
1215 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120421551
14-00105889
Service Request Number: 14-00105889 • Address: 1441 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00105889
Address
1441 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-03T13:21:39.000
Status
Closed
Created Date
2014-04-02T13:21:39.000
Update Date
2014-04-02T14:52:44.000
Closed Date
2014-04-02T14:24:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2475306.4948616500
Y Coordinate
6952371.9602209500
Lat Long Location
1441 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1117525083
14-00115807
Service Request Number: 14-00115807 • Address: 13447 N CENTRAL EXPY, DALLAS, TX 75243 • City Council District: 11
Service Request Number
14-00115807
Address
13447 N CENTRAL EXPY, DALLAS, TX 75243
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-12T09:22:56.000
Status
Closed
Created Date
2014-04-09T09:22:56.000
Update Date
2014-04-09T11:47:02.000
Closed Date
2014-04-09T11:47:01.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2503109.3259803000
Y Coordinate
7026061.1588527300
Lat Long Location
13447 N CENTRAL EXPY, DALLAS, TX, 75243
Unique Key
1118130609
14-00115771
Service Request Number: 14-00115771 • Address: 7026 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00115771
Address
7026 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-05T09:16:18.000
Status
Closed
Created Date
2014-04-09T09:16:18.000
Update Date
2014-06-27T08:27:11.000
Closed Date
2014-06-27T08:27:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484596.6109595700
Y Coordinate
6928319.4350593900
Lat Long Location
7026 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1118128525
14-00157629
Service Request Number: 14-00157629 • Address: 4310 N CENTRAL EXPY, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00157629
Address
4310 N CENTRAL EXPY, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-10T12:48:46.000
Status
Closed
Created Date
2014-05-05T12:48:46.000
Update Date
2014-05-16T09:10:08.000
Closed Date
2014-05-16T09:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2494300.6323954100
Y Coordinate
6984570.4513503300
Lat Long Location
4310 N CENTRAL EXPY, DALLAS, TX, 75206
Unique Key
1120643389
14-00153891
Service Request Number: 14-00153891 • Address: 200 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00153891
Address
200 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T09:21:02.000
Status
Closed
Created Date
2014-05-02T09:21:02.000
Update Date
2014-05-02T09:55:01.000
Closed Date
2014-05-02T09:54:59.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2483684.1034445900
Y Coordinate
6949100.3958962700
Lat Long Location
200 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1120421754
14-00103134
Service Request Number: 14-00103134 • Address: 744 E JEFFERSON BLVD, DALLAS, TX • City Council District: 1
Service Request Number
14-00103134
Address
744 E JEFFERSON BLVD, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-06T08:52:53.000
Status
Closed
Created Date
2014-04-01T08:52:53.000
Update Date
2014-04-02T09:20:57.000
Closed Date
2014-04-02T09:20:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2487051.0341969900
Y Coordinate
6959451.1074102700
Lat Long Location
744 E JEFFERSON BLVD, DALLAS, TX
Unique Key
1117352057
14-00111511
Service Request Number: 14-00111511 • Address: 2738 W DAVIS ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00111511
Address
2738 W DAVIS ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-10T08:41:41.000
Status
Closed
Created Date
2014-04-07T08:41:41.000
Update Date
2014-04-07T10:28:52.000
Closed Date
2014-04-07T10:28:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2471416.5410694700
Y Coordinate
6959516.0525507900
Lat Long Location
2738 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1117875670
13-00526646
Service Request Number: 13-00526646 • Address: NORCROSS LN & ROYAL CLUB LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00526646
Address
NORCROSS LN & ROYAL CLUB LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-26T22:31:43.000
Status
Closed
Created Date
2013-10-12T22:31:43.000
Update Date
2013-10-22T12:28:22.000
Closed Date
2013-10-22T12:26:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468878.9821125700
Y Coordinate
7010449.3145308300
Unique Key
1104799175
13-00526762
Service Request Number: 13-00526762 • Address: 3312 E R L THORNTON FWY, DALLAS, TX 75226 • City Council District: 7
Service Request Number
13-00526762
Address
3312 E R L THORNTON FWY, DALLAS, TX 75226
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-23T11:43:27.000
Status
Closed
Created Date
2013-10-13T11:43:27.000
Update Date
2013-10-14T09:49:13.000
Closed Date
2013-10-14T09:49:12.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2499287.9605876700
Y Coordinate
6971252.7855959100
Lat Long Location
3312 E R L THORNTON FWY, DALLAS, TX, 75226
Unique Key
1104808206
14-00106016
Service Request Number: 14-00106016 • Address: 217 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00106016
Address
217 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-07T14:19:54.000
Status
Closed
Created Date
2014-04-02T14:19:54.000
Update Date
2014-04-16T09:49:03.000
Closed Date
2014-04-16T09:49:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475667.8360942500
Y Coordinate
6957563.5963346500
Lat Long Location
217 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1117533166
13-00526642
Service Request Number: 13-00526642 • Address: GARLAND RD & TRANQUILLA DR, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
13-00526642
Address
GARLAND RD & TRANQUILLA DR, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-10T22:24:43.000
Status
Closed
Created Date
2013-10-12T22:24:43.000
Update Date
2013-10-18T09:19:50.000
Closed Date
2013-10-18T09:19:50.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2521355.9795924500
Y Coordinate
6991654.2684409200
Unique Key
1104798936
13-00526666
Service Request Number: 13-00526666 • Address: E 8TH ST & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX • City Council District: 1
Service Request Number
13-00526666
Address
E 8TH ST & E JEFFERSON BLVD, DALLAS, 75203, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-24T00:41:12.000
Status
Closed
Created Date
2013-10-13T00:41:12.000
Update Date
2013-10-22T06:32:55.000
Closed Date
2013-10-22T06:32:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487528.4171505100
Y Coordinate
6960413.1762965400
Unique Key
1104800655
14-00106008
Service Request Number: 14-00106008 • Address: 2315 CODY DR, DALLAS, TX • City Council District: 7
Service Request Number
14-00106008
Address
2315 CODY DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T14:16:23.000
Status
Closed
Created Date
2014-04-02T14:16:23.000
Update Date
2014-04-07T08:48:19.000
Closed Date
2014-04-07T08:48:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2519660.4511889500
Y Coordinate
6981226.9921710800
Lat Long Location
2315 CODY DR, DALLAS, TX
Unique Key
1117532676
14-00123191
Service Request Number: 14-00123191 • Address: 1122 W KIEST BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00123191
Address
1122 W KIEST BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-17T11:49:47.000
Status
Closed
Created Date
2014-04-14T11:49:47.000
Update Date
2014-08-11T17:43:33.000
Closed Date
2014-08-11T17:43:33.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478906.3142532600
Y Coordinate
6943720.8703503900
Lat Long Location
1122 W KIEST BLVD, DALLAS, TX, 75224
Unique Key
1118577901
13-00526567
Service Request Number: 13-00526567 • Address: 5218 HUNTERS BEND LANE, DALLAS, TX 75249 • Department: Code Compliance District Group
Service Request Number
13-00526567
Address
5218 HUNTERS BEND LANE, DALLAS, TX 75249
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2013-11-26T19:42:18.000
Status
Closed
Created Date
2013-10-12T19:42:18.000
Update Date
2014-01-08T16:37:12.000
Closed Date
2014-01-08T16:37:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
5218 HUNTERS BEND LANE, DALLAS, TX, 75249
Unique Key
1104793949
13-00526692
Service Request Number: 13-00526692 • Address: PLANO RD & LONGMEADOW DR, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
13-00526692
Address
PLANO RD & LONGMEADOW DR, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-14T08:06:06.000
Status
Closed
Created Date
2013-10-13T08:06:06.000
Update Date
2013-10-13T08:09:33.000
Closed Date
2013-10-13T08:00:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521034.1222965500
Y Coordinate
7006334.5243291600
Unique Key
1104803120
14-00111519
Service Request Number: 14-00111519 • Address: 4901 E R L THORNTON FWY, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00111519
Address
4901 E R L THORNTON FWY, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-10T08:44:58.000
Status
Closed
Created Date
2014-04-07T08:44:58.000
Update Date
2014-04-08T08:23:16.000
Closed Date
2014-04-08T08:23:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2503547.5118644300
Y Coordinate
6975149.1553369100
Lat Long Location
4901 E R L THORNTON FWY, DALLAS, TX, 75223
Unique Key
1117876371
14-00153825
Service Request Number: 14-00153825 • Address: 1219 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153825
Address
1219 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T09:01:18.000
Status
Closed
Created Date
2014-05-02T09:01:18.000
Update Date
2014-05-20T15:28:40.000
Closed Date
2014-05-20T15:28:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504869.9358380200
Y Coordinate
6973679.8671217900
Lat Long Location
1219 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120417958