311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00123124
Service Request Number: 14-00123124 • Address: 351 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00123124
Address
351 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-28T11:16:40.000
Status
Closed
Created Date
2014-04-14T11:16:40.000
Update Date
2014-04-16T10:51:28.000
Closed Date
2014-04-16T10:51:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482709.7799150100
Y Coordinate
6958118.9309035000
Lat Long Location
351 W 10TH ST, DALLAS, TX, 75208
Unique Key
1118573684
13-00530194
Service Request Number: 13-00530194 • Address: DALLAS FT WORTH TPKE & SYLVAN AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00530194
Address
DALLAS FT WORTH TPKE & SYLVAN AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-26T07:19:59.000
Status
Closed
Created Date
2013-10-16T07:19:59.000
Update Date
2016-07-19T13:09:58.000
Closed Date
2016-07-19T13:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480015.6453010900
Y Coordinate
6966130.3850946000
Unique Key
1105048547
14-00157710
Service Request Number: 14-00157710 • Address: 3003 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157710
Address
3003 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T13:19:04.000
Status
Closed
Created Date
2014-05-05T13:19:04.000
Update Date
2014-05-14T16:43:27.000
Closed Date
2014-05-14T16:43:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489807.2411400100
Y Coordinate
6945692.4098214600
Lat Long Location
3003 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120646740
14-00153912
Service Request Number: 14-00153912 • Address: 4814 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153912
Address
4814 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-08T09:27:59.000
Status
Closed
Created Date
2014-05-02T09:27:59.000
Update Date
2014-05-23T15:48:55.000
Closed Date
2014-05-23T15:48:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504758.9422916900
Y Coordinate
6973655.2794765500
Lat Long Location
4814 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1120422832
14-00153991
Service Request Number: 14-00153991 • Address: 5205 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00153991
Address
5205 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T09:57:33.000
Status
Closed
Created Date
2014-05-02T09:57:33.000
Update Date
2014-05-29T10:20:48.000
Closed Date
2014-05-29T10:20:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456856.1633080900
Y Coordinate
6958045.9973853900
Lat Long Location
5205 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1120427566
13-00526651
Service Request Number: 13-00526651 • Address: COMMERCE ST & S GOOD LATIMER EXPY, DALLAS, 75226, DALLAS, TX 75226 • City Council District: 2
Service Request Number
13-00526651
Address
COMMERCE ST & S GOOD LATIMER EXPY, DALLAS, 75226, DALLAS, TX 75226
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-26T22:43:01.000
Status
Closed
Created Date
2013-10-12T22:43:01.000
Update Date
2013-10-14T08:27:46.000
Closed Date
2013-10-14T08:27:46.000
Priority
Standard
Method Received Description
Web
X Coordinate
2495174.0082712900
Y Coordinate
6971951.8311063000
Unique Key
1104799493
14-00123236
Service Request Number: 14-00123236 • Address: 400 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00123236
Address
400 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T12:02:31.000
Status
Closed
Created Date
2014-04-14T12:02:31.000
Update Date
2014-04-14T12:16:33.000
Closed Date
2014-04-14T12:10:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482544.5230142900
Y Coordinate
6949081.9465644500
Lat Long Location
400 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1118579936
13-00526820
Service Request Number: 13-00526820 • Address: S CORINTH ST RD & PERU ST, DALLAS, 75203, DALLAS, TX 75203 • City Council District: 4
Service Request Number
13-00526820
Address
S CORINTH ST RD & PERU ST, DALLAS, 75203, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-14T13:49:11.000
Status
Closed
Created Date
2013-10-13T13:49:11.000
Update Date
2013-10-13T15:37:50.000
Closed Date
2013-10-13T15:37:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2491564.5547198100
Y Coordinate
6957141.0148038700
Unique Key
1104812236
13-00526709
Service Request Number: 13-00526709 • Address: N FITZHUGH AVE & VICTOR ST, DALLAS, 75246, DALLAS, TX • City Council District: 2
Service Request Number
13-00526709
Address
N FITZHUGH AVE & VICTOR ST, DALLAS, 75246, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-14T09:14:36.000
Status
Closed
Created Date
2013-10-13T09:14:36.000
Update Date
2013-10-13T14:03:30.000
Closed Date
2013-10-13T11:26:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2501312.7779230500
Y Coordinate
6977346.1595468700
Unique Key
1104804496
14-00085063
Service Request Number: 14-00085063 • Address: 3717 MARSHALL ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085063
Address
3717 MARSHALL ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T18:05:41.000
Status
Closed
Created Date
2014-03-17T18:05:41.000
Update Date
2014-07-22T12:52:46.000
Closed Date
2014-07-22T12:52:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2507344.9117631700
Y Coordinate
6966555.1035579900
Lat Long Location
3717 MARSHALL ST, DALLAS, TX
Unique Key
1116212745
14-00085034
Service Request Number: 14-00085034 • Address: 4219 CARL ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085034
Address
4219 CARL ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T17:37:06.000
Status
Duplicate (closed)
Created Date
2014-03-17T17:37:06.000
Update Date
2014-04-07T12:14:09.000
Closed Date
2014-04-07T12:14:09.000
Priority
Standard
Method Received Description
Web
X Coordinate
2506005.4980046400
Y Coordinate
6969820.5356534100
Lat Long Location
4219 CARL ST, DALLAS, TX
Unique Key
1116210852
13-00526639
Service Request Number: 13-00526639 • Address: GARLAND RD & PEAVY RD, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
13-00526639
Address
GARLAND RD & PEAVY RD, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-10T22:22:22.000
Status
Closed
Created Date
2013-10-12T22:22:22.000
Update Date
2013-10-23T09:29:59.000
Closed Date
2013-10-23T09:29:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2522381.0093276400
Y Coordinate
6992679.2013720700
Unique Key
1104798745
13-00526670
Service Request Number: 13-00526670 • Address: N LAMAR ST & MCKINNEY AVE, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
13-00526670
Address
N LAMAR ST & MCKINNEY AVE, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-12T01:50:07.000
Status
Closed
Created Date
2013-10-13T01:50:07.000
Update Date
2013-10-13T09:38:15.000
Closed Date
2013-10-13T09:38:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2488617.0835632700
Y Coordinate
6972352.0377144000
Unique Key
1104801001
14-00123148
Service Request Number: 14-00123148 • Address: 3200 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00123148
Address
3200 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T11:27:02.000
Status
Closed
Created Date
2014-04-14T11:27:02.000
Update Date
2014-04-14T11:32:28.000
Closed Date
2014-04-14T11:32:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468887.2864024400
Y Coordinate
6948842.4444016700
Lat Long Location
3200 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1118575217
14-00153870
Service Request Number: 14-00153870 • Address: 1215 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153870
Address
1215 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T09:15:39.000
Status
Closed
Created Date
2014-05-02T09:15:39.000
Update Date
2014-05-23T15:35:04.000
Closed Date
2014-05-23T15:35:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504858.0137344000
Y Coordinate
6973691.5900264000
Lat Long Location
1215 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120420659
14-00111518
Service Request Number: 14-00111518 • Address: 2129 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00111518
Address
2129 S HARWOOD ST, DALLAS, TX 75215
City Council District
2
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-21T08:44:41.000
Status
Closed
Created Date
2014-04-07T08:44:41.000
Update Date
2014-04-07T11:44:39.000
Closed Date
2014-04-07T11:44:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2496462.5220324300
Y Coordinate
6967584.9577683900
Lat Long Location
2129 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1117876310
13-00526609
Service Request Number: 13-00526609 • Address: CALDWELL AVE & LINDSLEY AVE, DALLAS, 75223, DALLAS, TX 75223 • City Council District: 2
Service Request Number
13-00526609
Address
CALDWELL AVE & LINDSLEY AVE, DALLAS, 75223, DALLAS, TX 75223
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-10-26T22:01:53.000
Status
Closed
Created Date
2013-10-12T22:01:53.000
Update Date
2013-10-15T10:18:01.000
Closed Date
2013-10-15T10:18:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2503312.6586164300
Y Coordinate
6974498.5073976000
Unique Key
1104796815
13-00526647
Service Request Number: 13-00526647 • Address: LINDSLEY AVE & S HENDERSON AVE, DALLAS, 75223, DALLAS, TX 75223 • City Council District: 2
Service Request Number
13-00526647
Address
LINDSLEY AVE & S HENDERSON AVE, DALLAS, 75223, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-19T22:31:56.000
Status
Closed
Created Date
2013-10-12T22:31:56.000
Update Date
2013-10-15T11:03:31.000
Closed Date
2013-10-15T11:03:31.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2504957.9288203500
Y Coordinate
6976142.5120907900
Unique Key
1104799222
13-00526870
Service Request Number: 13-00526870 • Address: AUDELIA RD & MCCREE RD, DALLAS, 75238, DALLAS, TX 75238 • City Council District: 10
Service Request Number
13-00526870
Address
AUDELIA RD & MCCREE RD, DALLAS, 75238, DALLAS, TX 75238
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-01T15:21:21.000
Status
Closed
Created Date
2013-10-13T15:21:21.000
Update Date
2013-11-08T15:54:40.000
Closed Date
2013-11-08T15:52:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2515618.0230309400
Y Coordinate
7004277.0492660400
Unique Key
1104815596
14-00134842
Service Request Number: 14-00134842 • Address: 2628 PENNSYLVANIA AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00134842
Address
2628 PENNSYLVANIA AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-09T19:02:09.000
Status
Closed
Created Date
2014-04-21T19:02:09.000
Update Date
2015-09-17T14:46:45.000
Closed Date
2015-09-17T14:46:44.000
Priority
Standard
Method Received Description
Web
X Coordinate
2500652.1614868900
Y Coordinate
6965971.7287540200
Lat Long Location
2628 PENNSYLVANIA AVE, DALLAS, TX
Unique Key
1119271570
14-00150330
Service Request Number: 14-00150330 • Address: 1800 E LAKEVIEW DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00150330
Address
1800 E LAKEVIEW DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T13:11:53.000
Status
Closed
Created Date
2014-04-30T13:11:53.000
Update Date
2014-04-30T14:34:48.000
Closed Date
2014-04-30T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2485304.7205185200
Y Coordinate
6951315.3448258500
Lat Long Location
1800 E LAKEVIEW DR, DALLAS, TX, 75216
Unique Key
1120210396
14-00103052
Service Request Number: 14-00103052 • Address: 501 S CLINTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00103052
Address
501 S CLINTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-10T08:27:42.000
Status
Closed
Created Date
2014-04-01T08:27:42.000
Update Date
2014-04-04T11:07:14.000
Closed Date
2014-04-04T11:07:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477937.5160961000
Y Coordinate
6956655.9631228000
Lat Long Location
501 S CLINTON AVE, DALLAS, TX, 75208
Unique Key
1117346790
14-00141520
Service Request Number: 14-00141520 • Address: 3525 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00141520
Address
3525 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-02T17:53:56.000
Status
Closed
Created Date
2014-04-24T17:53:56.000
Update Date
2014-04-25T07:34:28.000
Closed Date
2014-04-25T07:34:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479032.1285793400
Y Coordinate
6941870.2451152300
Lat Long Location
3525 S POLK ST, DALLAS, TX, 75224
Unique Key
1119671361
14-00155868
Service Request Number: 14-00155868 • Address: 1400 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00155868
Address
1400 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T14:11:15.000
Status
Closed
Created Date
2014-05-03T14:11:15.000
Update Date
2014-05-06T10:02:36.000
Closed Date
2014-05-06T10:02:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473745.6793695900
Y Coordinate
6952618.8650391600
Lat Long Location
1400 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1120537461
14-00153817
Service Request Number: 14-00153817 • Address: 1227 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153817
Address
1227 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-08T08:58:56.000
Status
Closed
Created Date
2014-05-02T08:58:56.000
Update Date
2014-05-19T15:54:46.000
Closed Date
2014-05-19T15:54:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504893.7800452400
Y Coordinate
6973656.4213125700
Lat Long Location
1227 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120417486
14-00123123
Service Request Number: 14-00123123 • Address: 402 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00123123
Address
402 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-19T11:16:38.000
Status
Closed
Created Date
2014-04-14T11:16:38.000
Update Date
2014-04-16T09:41:03.000
Closed Date
2014-04-16T09:41:02.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475708.8091404700
Y Coordinate
6956940.7111480600
Lat Long Location
402 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1118573622
14-00115762
Service Request Number: 14-00115762 • Address: 1025 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00115762
Address
1025 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T09:14:16.000
Status
Closed
Created Date
2014-04-09T09:14:16.000
Update Date
2014-04-09T14:40:48.000
Closed Date
2014-04-09T14:40:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527181.7385227800
Y Coordinate
6953274.9657713700
Lat Long Location
1025 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1118128061
14-00155765
Service Request Number: 14-00155765 • Address: 211 S AUGUSTA ST, DALLAS, TX 75214 • City Council District: 2
Service Request Number
14-00155765
Address
211 S AUGUSTA ST, DALLAS, TX 75214
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T11:48:58.000
Status
Closed
Created Date
2014-05-03T11:48:58.000
Update Date
2014-05-05T12:02:44.000
Closed Date
2014-05-05T12:02:43.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504191.8384731600
Y Coordinate
6978055.6222000500
Lat Long Location
211 S AUGUSTA ST, DALLAS, TX, 75214
Unique Key
1120531335
14-00106025
Service Request Number: 14-00106025 • Address: 1201 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00106025
Address
1201 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T14:23:49.000
Status
Closed
Created Date
2014-04-02T14:23:49.000
Update Date
2014-04-30T12:19:43.000
Closed Date
2014-04-30T12:10:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504816.7696103400
Y Coordinate
6973739.6414205100
Lat Long Location
1201 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1117533766
13-00526817
Service Request Number: 13-00526817 • Address: W LEDBETTER DR & S COCKRELL HILL RD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
13-00526817
Address
W LEDBETTER DR & S COCKRELL HILL RD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-20T13:37:47.000
Status
Closed
Created Date
2013-10-13T13:37:47.000
Update Date
2013-10-17T16:05:54.000
Closed Date
2013-10-15T16:05:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2463305.9182866100
Y Coordinate
6938073.8472605700
Unique Key
1104811977
14-00155838
Service Request Number: 14-00155838 • Address: 3300 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00155838
Address
3300 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T13:44:35.000
Status
Closed
Created Date
2014-05-03T13:44:35.000
Update Date
2014-05-06T08:09:34.000
Closed Date
2014-05-06T08:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473873.6450783400
Y Coordinate
6943113.1296637800
Lat Long Location
3300 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1120535709
14-00160323
Service Request Number: 14-00160323 • Address: 1346 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160323
Address
1346 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T15:47:54.000
Status
Closed
Created Date
2014-05-06T15:47:54.000
Update Date
2014-06-05T09:46:33.000
Closed Date
2014-06-05T09:46:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489976.3385219800
Y Coordinate
6944412.4619963600
Lat Long Location
1346 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1120805208
13-00530189
Service Request Number: 13-00530189 • Address: SAN JACINTO ST & N GRIFFIN ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
13-00530189
Address
SAN JACINTO ST & N GRIFFIN ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-26T07:11:25.000
Status
Closed
Created Date
2013-10-16T07:11:25.000
Update Date
2013-10-17T07:44:31.000
Closed Date
2013-10-17T07:44:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489807.2104960700
Y Coordinate
6971751.6665712700
Unique Key
1105048073
14-00153841
Service Request Number: 14-00153841 • Address: 1219 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153841
Address
1219 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-08T09:05:55.000
Status
Closed
Created Date
2014-05-02T09:05:55.000
Update Date
2014-05-20T15:32:41.000
Closed Date
2014-05-20T15:32:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504869.9358380200
Y Coordinate
6973679.8671217900
Lat Long Location
1219 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120418940
14-00103017
Service Request Number: 14-00103017 • Address: 2151 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00103017
Address
2151 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-06T08:14:12.000
Status
Duplicate (closed)
Created Date
2014-04-01T08:14:12.000
Update Date
2014-04-01T16:12:05.000
Closed Date
2014-04-01T16:12:05.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2471559.8390781500
Y Coordinate
6991013.2552599500
Lat Long Location
2151 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1117344295
14-00140737
Service Request Number: 14-00140737 • Address: 3231 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00140737
Address
3231 N HASKELL AVE, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T12:58:09.000
Status
Closed
Created Date
2014-04-24T12:58:09.000
Update Date
2014-04-24T15:28:30.000
Closed Date
2014-04-24T15:28:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491834.9757464500
Y Coordinate
6982200.1216480400
Lat Long Location
3231 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1119624386
14-00153838
Service Request Number: 14-00153838 • Address: 2100 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
14-00153838
Address
2100 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-03T09:05:11.000
Status
Closed
Created Date
2014-05-02T09:05:11.000
Update Date
2014-05-02T09:19:06.000
Closed Date
2014-05-02T09:18:34.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2494700.0583135900
Y Coordinate
6936858.7635634200
Lat Long Location
2100 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1120418802
14-00150428
Service Request Number: 14-00150428 • Address: 2907 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00150428
Address
2907 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-12T13:53:04.000
Status
Closed
Created Date
2014-04-30T13:53:04.000
Update Date
2014-06-17T11:17:56.000
Closed Date
2014-06-17T11:17:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489580.4980211200
Y Coordinate
6946122.8438986100
Lat Long Location
2907 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120216571
14-00049212
Service Request Number: 14-00049212 • Address: 317 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00049212
Address
317 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-09T15:49:10.000
Status
Closed
Created Date
2014-02-13T15:49:10.000
Update Date
2014-03-05T07:57:29.000
Closed Date
2014-03-05T07:57:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477177.1168796400
Y Coordinate
6958891.5047128500
Lat Long Location
317 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1113918444
13-00526873
Service Request Number: 13-00526873 • Address: N BUCKNER BLVD & POPPY DR, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
13-00526873
Address
N BUCKNER BLVD & POPPY DR, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-11T15:25:05.000
Status
Closed
Created Date
2013-10-13T15:25:05.000
Update Date
2013-10-17T11:28:05.000
Closed Date
2013-10-17T11:28:03.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2519928.4608470700
Y Coordinate
6991686.9156030900
Unique Key
1104815788
14-00103061
Service Request Number: 14-00103061 • Address: 400 W GREENBRIAR LN, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00103061
Address
400 W GREENBRIAR LN, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-13T08:30:03.000
Status
Closed
Created Date
2014-04-01T08:30:03.000
Update Date
2014-04-12T08:56:40.000
Closed Date
2014-04-12T08:56:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2482595.9154616900
Y Coordinate
6964364.3892040000
Lat Long Location
400 W GREENBRIAR LN, DALLAS, TX, 75208
Unique Key
1117347349
14-00155811
Service Request Number: 14-00155811 • Address: 1219 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00155811
Address
1219 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T12:53:28.000
Status
Closed
Created Date
2014-05-03T12:53:28.000
Update Date
2014-05-05T17:55:39.000
Closed Date
2014-05-05T17:55:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2520721.2364717000
Y Coordinate
6990822.3459876500
Lat Long Location
1219 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1120534041
14-00085077
Service Request Number: 14-00085077 • Address: 2292 N CENTRAL SERV E, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00085077
Address
2292 N CENTRAL SERV E, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-04T18:20:20.000
Status
Closed
Created Date
2014-03-17T18:20:20.000
Update Date
2014-03-18T13:47:05.000
Closed Date
2014-03-18T13:47:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493052.7609675700
Y Coordinate
6978236.7391960800
Lat Long Location
2292 N CENTRAL, DALLAS, TX, 75204
Unique Key
1116213587
14-00085037
Service Request Number: 14-00085037 • Address: 2514 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00085037
Address
2514 S ZANG BLVD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-20T17:40:14.000
Status
Closed
Created Date
2014-03-17T17:40:14.000
Update Date
2014-03-17T20:59:33.000
Closed Date
2014-03-17T20:59:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482031.9177250400
Y Coordinate
6948048.2965841600
Lat Long Location
2514 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1116211048
14-00132075
Service Request Number: 14-00132075 • Address: 2400 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00132075
Address
2400 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T07:57:26.000
Status
Closed
Created Date
2014-04-19T07:57:26.000
Update Date
2014-04-19T08:15:49.000
Closed Date
2014-04-19T08:15:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473704.8074355200
Y Coordinate
6954216.0194350500
Lat Long Location
2400 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1119109328
14-00148453
Service Request Number: 14-00148453 • Address: 339 W MONTANA AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00148453
Address
339 W MONTANA AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T14:45:21.000
Status
Closed
Created Date
2014-04-29T14:45:21.000
Update Date
2014-05-02T09:08:00.000
Closed Date
2014-05-02T09:07:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482670.6429910100
Y Coordinate
6949509.0237156100
Lat Long Location
339 W MONTANA AVE, DALLAS, TX, 75224
Unique Key
1120099916
13-00526988
Service Request Number: 13-00526988 • Address: LAKE JUNE RD & CLAUDIA LN, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00526988
Address
LAKE JUNE RD & CLAUDIA LN, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-20T21:38:49.000
Status
Closed
Created Date
2013-10-13T21:38:49.000
Update Date
2013-10-28T09:52:52.000
Closed Date
2013-10-28T09:52:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2532971.0110030100
Y Coordinate
6954937.2226359100
Unique Key
1104826234
14-00132120
Service Request Number: 14-00132120 • Address: 4400 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132120
Address
4400 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T09:27:51.000
Status
Closed
Created Date
2014-04-19T09:27:51.000
Update Date
2014-04-19T09:28:31.000
Closed Date
2014-04-19T09:28:31.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484380.6782556200
Y Coordinate
6938551.7937337300
Lat Long Location
4400 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1119112381
14-00111620
Service Request Number: 14-00111620 • Address: 903 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00111620
Address
903 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T09:08:20.000
Status
Closed
Created Date
2014-04-07T09:08:20.000
Update Date
2014-05-12T16:05:09.000
Closed Date
2014-05-12T16:05:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484150.8741650200
Y Coordinate
6955247.0427528600
Lat Long Location
903 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1117882378
14-00111624
Service Request Number: 14-00111624 • Address: 1800 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00111624
Address
1800 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-08T09:08:58.000
Status
Closed
Created Date
2014-04-07T09:08:58.000
Update Date
2014-04-07T12:38:15.000
Closed Date
2014-04-07T11:40:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Radio
X Coordinate
2491603.9747463200
Y Coordinate
6943534.7316358100
Lat Long Location
1800 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1117882600