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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00111581
Service Request Number: 14-00111581 • Address: 2517 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00111581
Address
2517 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-12T08:59:47.000
Status
Closed
Created Date
2014-04-07T08:59:47.000
Update Date
2014-04-08T08:34:00.000
Closed Date
2014-04-08T08:33:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496320.4465622300
Y Coordinate
6948188.2903382800
Lat Long Location
2517 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1117880250
14-00153954
Service Request Number: 14-00153954 • Address: 1919 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00153954
Address
1919 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T09:40:44.000
Status
Lien Hold
Created Date
2014-05-02T09:40:44.000
Update Date
2014-07-02T15:39:41.000
Closed Date
2014-07-02T15:39:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2491933.2491602400
Y Coordinate
6943780.5812233300
Lat Long Location
1919 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120425054
14-00132170
Service Request Number: 14-00132170 • Address: 2121 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00132170
Address
2121 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-27T10:50:29.000
Status
Closed
Created Date
2014-04-19T10:50:29.000
Update Date
2014-04-25T09:31:35.000
Closed Date
2014-04-25T09:31:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2474550.7084982800
Y Coordinate
6988182.9431212400
Lat Long Location
2121 EMPIRE, DALLAS, TX, 75235
Unique Key
1119115581
14-00155896
Service Request Number: 14-00155896 • Address: 4900 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00155896
Address
4900 N JIM MILLER RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T14:39:50.000
Status
Closed
Created Date
2014-05-03T14:39:50.000
Update Date
2014-05-03T14:42:01.000
Closed Date
2014-05-03T14:42:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521668.8065751900
Y Coordinate
6971975.3906427000
Lat Long Location
4900 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1120539326
13-00530296
Service Request Number: 13-00530296 • Address: N GRIFFIN ST & SAN JACINTO ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
13-00530296
Address
N GRIFFIN ST & SAN JACINTO ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-26T08:21:11.000
Status
Closed
Created Date
2013-10-16T08:21:11.000
Update Date
2013-10-16T10:18:57.000
Closed Date
2013-10-16T10:18:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489807.2098647400
Y Coordinate
6971751.6669445600
Unique Key
1105055679
14-00153995
Service Request Number: 14-00153995 • Address: 2435 S LLEWELLYN AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00153995
Address
2435 S LLEWELLYN AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Oversized Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-12T09:59:24.000
Status
Closed
Created Date
2014-05-02T09:59:24.000
Update Date
2014-05-06T06:24:29.000
Closed Date
2014-05-06T06:24:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481826.8083169400
Y Coordinate
6948183.3023995100
Lat Long Location
2435 S LLEWELLYN AVE, DALLAS, TX, 75224
Unique Key
1120427845
14-00085091
Service Request Number: 14-00085091 • Address: 2300 HATCHER ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085091
Address
2300 HATCHER ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T18:51:42.000
Status
Closed
Created Date
2014-03-17T18:51:42.000
Update Date
2014-09-26T12:15:45.000
Closed Date
2014-09-25T12:15:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503542.2161722100
Y Coordinate
6960463.0614241400
Lat Long Location
2300 HATCHER ST, DALLAS, TX
Unique Key
1116214530
14-00073152
Service Request Number: 14-00073152 • Address: 2026 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00073152
Address
2026 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-18T09:47:10.000
Status
Closed
Created Date
2014-03-07T09:47:10.000
Update Date
2014-03-25T08:10:07.000
Closed Date
2014-03-20T20:42:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2475094.3944982700
Y Coordinate
6954273.4114996900
Lat Long Location
2026 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1115461065
13-00527005
Service Request Number: 13-00527005 • Address: LAKE JUNE RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00527005
Address
LAKE JUNE RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-20T22:42:15.000
Status
Closed
Created Date
2013-10-13T22:42:15.000
Update Date
2013-10-26T14:42:20.000
Closed Date
2013-10-26T14:42:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2521878.9916480300
Y Coordinate
6954855.1648953300
Unique Key
1104827490
13-00526951
Service Request Number: 13-00526951 • Address: MCMILLAN AVE & WINTON ST, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00526951
Address
MCMILLAN AVE & WINTON ST, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-11T19:04:17.000
Status
Closed
Created Date
2013-10-13T19:04:17.000
Update Date
2013-11-22T11:29:37.000
Closed Date
2013-11-22T11:29:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498639.5343841700
Y Coordinate
6991289.9383728800
Unique Key
1104820916
14-00106023
Service Request Number: 14-00106023 • Address: 1201 S FRANKLIN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00106023
Address
1201 S FRANKLIN ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-07T14:22:53.000
Status
Closed
Created Date
2014-04-02T14:22:53.000
Update Date
2014-04-16T09:48:47.000
Closed Date
2014-04-16T09:48:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472994.3484639600
Y Coordinate
6953551.7833821200
Lat Long Location
1201 S FRANKLIN ST, DALLAS, TX, 75211
Unique Key
1117533554
13-00526815
Service Request Number: 13-00526815 • Address: ROYAL LN & BROCKBANK DR, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
13-00526815
Address
ROYAL LN & BROCKBANK DR, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-14T13:29:33.000
Status
Closed
Created Date
2013-10-13T13:29:33.000
Update Date
2013-10-13T14:39:00.000
Closed Date
2013-10-13T14:38:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2465468.6023491300
Y Coordinate
7012458.7246508400
Unique Key
1104811820
14-00123238
Service Request Number: 14-00123238 • Address: 6040 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00123238
Address
6040 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Maintenance -TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-08-20T12:02:47.000
Status
Closed
Created Date
2014-04-14T12:02:47.000
Update Date
2014-06-03T15:09:19.000
Closed Date
2014-06-03T15:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522046.8025483500
Y Coordinate
6978376.7780756900
Lat Long Location
6040 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1118580023
14-00103141
Service Request Number: 14-00103141 • Address: 5737 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00103141
Address
5737 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Public Works
Service Request Type
Sidewalk - New - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T08:54:59.000
Status
Closed
Created Date
2014-04-01T08:54:59.000
Update Date
2014-04-01T09:59:50.000
Closed Date
2014-04-01T09:59:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2486061.1057931400
Y Coordinate
6998243.4650367700
Lat Long Location
5737 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1117352485
13-00526727
Service Request Number: 13-00526727 • Address: N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00526727
Address
N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Graffiti City Streets & Bridges - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-27T10:20:28.000
Status
Closed
Created Date
2013-10-13T10:20:28.000
Update Date
2013-10-15T07:36:42.000
Closed Date
2013-10-15T07:36:42.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2499541.6224355900
Y Coordinate
7007516.5992293300
Unique Key
1104805853
13-00526751
Service Request Number: 13-00526751 • Address: S R L THORNTON FWY & W KIEST BLVD, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00526751
Address
S R L THORNTON FWY & W KIEST BLVD, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-14T11:23:02.000
Status
Closed
Created Date
2013-10-13T11:23:02.000
Update Date
2013-10-13T11:33:41.000
Closed Date
2013-10-13T11:33:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482891.1576501100
Y Coordinate
6943757.3015924100
Unique Key
1104807440
14-00105999
Service Request Number: 14-00105999 • Address: 2355 FENESTRA DR, DALLAS, TX • City Council District: 7
Service Request Number
14-00105999
Address
2355 FENESTRA DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T14:11:31.000
Status
Closed
Created Date
2014-04-02T14:11:31.000
Update Date
2014-04-07T08:43:40.000
Closed Date
2014-04-07T08:43:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2521349.1870205500
Y Coordinate
6981976.0712915000
Lat Long Location
2355 FENESTRA DR, DALLAS, TX
Unique Key
1117532085
14-00040305
Service Request Number: 14-00040305 • Address: 307 W MILLETT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00040305
Address
307 W MILLETT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-20T12:44:31.000
Status
Closed
Created Date
2014-02-05T12:44:31.000
Update Date
2014-03-11T08:39:26.000
Closed Date
2014-03-11T08:39:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483450.3268644800
Y Coordinate
6930552.4922750400
Lat Long Location
307 W MILLETT DR, DALLAS, TX, 75232
Unique Key
1113351519
14-00106010
Service Request Number: 14-00106010 • Address: 302 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00106010
Address
302 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-14T14:17:07.000
Status
Closed
Created Date
2014-04-02T14:17:07.000
Update Date
2014-05-07T14:50:13.000
Closed Date
2014-05-07T14:50:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486772.4720716500
Y Coordinate
6960428.4618396600
Lat Long Location
302 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1117532634
13-00527002
Service Request Number: 13-00527002 • Address: LAKE JUNE RD & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00527002
Address
LAKE JUNE RD & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-20T22:29:54.000
Status
Duplicate (closed)
Created Date
2013-10-13T22:29:54.000
Update Date
2013-10-14T09:12:04.000
Closed Date
2013-10-14T09:12:04.000
Priority
Standard
Method Received Description
Web
X Coordinate
2532500.3146806400
Y Coordinate
6954974.8167043700
Unique Key
1104827230
14-00111632
Service Request Number: 14-00111632 • Address: 1806 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00111632
Address
1806 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T09:10:51.000
Status
Closed
Created Date
2014-04-07T09:10:51.000
Update Date
2014-04-09T16:20:01.000
Closed Date
2014-04-09T16:19:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521903.5742180800
Y Coordinate
6958009.2780843800
Lat Long Location
1806 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1117883124
13-00527009
Service Request Number: 13-00527009 • Address: LAKE JUNE RD & S BUCKNER BLVD, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00527009
Address
LAKE JUNE RD & S BUCKNER BLVD, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-20T23:05:17.000
Status
Closed
Created Date
2013-10-13T23:05:17.000
Update Date
2013-10-28T09:55:34.000
Closed Date
2013-10-28T09:55:34.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2527182.3041243700
Y Coordinate
6954877.1313452000
Unique Key
1104827793
14-00132060
Service Request Number: 14-00132060 • Address: 806 HIGHFALL DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00132060
Address
806 HIGHFALL DR, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-03T07:08:33.000
Status
Closed
Created Date
2014-04-19T07:08:33.000
Update Date
2014-05-01T08:51:53.000
Closed Date
2014-05-01T08:51:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2481055.2684383400
Y Coordinate
6928104.6402907700
Lat Long Location
806 HIGHFALL DR, DALLAS, TX
Unique Key
1119108162
14-00132111
Service Request Number: 14-00132111 • Address: 1322 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00132111
Address
1322 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-24T09:18:56.000
Status
Closed
Created Date
2014-04-19T09:18:56.000
Update Date
2014-04-22T15:31:00.000
Closed Date
2014-04-19T09:19:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527246.1052770500
Y Coordinate
6955069.1946269300
Lat Long Location
1322 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1119111889
14-00111608
Service Request Number: 14-00111608 • Address: 717 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00111608
Address
717 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T09:06:28.000
Status
Closed
Created Date
2014-04-07T09:06:28.000
Update Date
2014-04-15T09:53:22.000
Closed Date
2014-04-15T09:53:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2539284.1139001800
Y Coordinate
6951581.6140759100
Lat Long Location
717 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1117881731
14-00153858
Service Request Number: 14-00153858 • Address: 1217 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153858
Address
1217 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-08T09:13:13.000
Status
Closed
Created Date
2014-05-02T09:13:13.000
Update Date
2014-05-20T15:40:25.000
Closed Date
2014-05-20T15:40:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504863.9712362400
Y Coordinate
6973685.7279859100
Lat Long Location
1217 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120420000
13-00526973
Service Request Number: 13-00526973 • Address: LAKE JUNE RD & N ST AUGUSTINE DR, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00526973
Address
LAKE JUNE RD & N ST AUGUSTINE DR, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-20T20:14:21.000
Status
Closed
Created Date
2013-10-13T20:14:21.000
Update Date
2013-10-28T09:50:05.000
Closed Date
2013-10-28T09:50:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2535188.2831640400
Y Coordinate
6954959.9783054900
Unique Key
1104824927
14-00132099
Service Request Number: 14-00132099 • Address: 3480 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00132099
Address
3480 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-27T08:59:29.000
Status
Closed
Created Date
2014-04-19T08:59:29.000
Update Date
2014-05-01T08:00:17.000
Closed Date
2014-05-01T08:00:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2467260.1456122500
Y Coordinate
6954138.5858450400
Lat Long Location
3480 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1119111216
14-00150437
Service Request Number: 14-00150437 • Address: 2300 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00150437
Address
2300 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-07T13:57:15.000
Status
Closed
Created Date
2014-04-30T13:57:15.000
Update Date
2014-04-30T14:00:58.000
Closed Date
2014-04-30T14:00:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527141.0500852700
Y Coordinate
6961476.4221880100
Lat Long Location
2300 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1120217154
13-00527007
Service Request Number: 13-00527007 • Address: LAKE JUNE RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00527007
Address
LAKE JUNE RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-20T22:54:46.000
Status
Duplicate (closed)
Created Date
2013-10-13T22:54:46.000
Update Date
2013-10-26T14:42:19.000
Closed Date
2013-10-26T14:42:19.000
Priority
Standard
Method Received Description
Web
X Coordinate
2521878.9916480300
Y Coordinate
6954855.1648953300
Unique Key
1104827655
14-00049264
Service Request Number: 14-00049264 • Address: 548 N DENVER ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00049264
Address
548 N DENVER ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-03-21T16:05:41.000
Status
Closed
Created Date
2014-02-13T16:05:41.000
Update Date
2014-02-15T09:59:25.000
Closed Date
2014-02-15T09:59:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2485245.1187453600
Y Coordinate
6961204.8836334200
Lat Long Location
548 N DENVER ST, DALLAS, TX, 75203
Unique Key
1113921465
13-00530554
Service Request Number: 13-00530554 • Address: ELMIRA ST & POWER DR, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 7
Service Request Number
13-00530554
Address
ELMIRA ST & POWER DR, DALLAS, 75227, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Guardrail - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-30T09:36:12.000
Status
Closed
Created Date
2013-10-16T09:36:12.000
Update Date
2013-10-17T10:12:57.000
Closed Date
2013-10-17T10:12:56.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2517201.4446812400
Y Coordinate
6969496.5196771200
Unique Key
1105071665
14-00154023
Service Request Number: 14-00154023 • Address: 3300 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00154023
Address
3300 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-16T10:09:46.000
Status
Closed
Created Date
2014-05-02T10:09:46.000
Update Date
2014-05-14T16:32:12.000
Closed Date
2014-05-14T16:32:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2468520.4511741700
Y Coordinate
6943374.9985235300
Lat Long Location
3300 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1120429663
14-00155837
Service Request Number: 14-00155837 • Address: 3329 W PENTAGON PKWY, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00155837
Address
3329 W PENTAGON PKWY, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T13:44:20.000
Status
Closed
Created Date
2014-05-03T13:44:20.000
Update Date
2014-05-05T10:47:28.000
Closed Date
2014-05-05T10:47:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468294.6219463900
Y Coordinate
6944071.8388522600
Lat Long Location
3329 W PENTAGON PKWY, DALLAS, TX, 75233
Unique Key
1120535653
14-00160279
Service Request Number: 14-00160279 • Address: 1200 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00160279
Address
1200 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-27T15:39:59.000
Status
Closed
Created Date
2014-05-06T15:39:59.000
Update Date
2014-05-08T21:21:39.000
Closed Date
2014-05-08T21:21:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455637.5710267800
Y Coordinate
6961738.0969852300
Lat Long Location
1200 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1120802874
14-00084977
Service Request Number: 14-00084977 • Address: 5406 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00084977
Address
5406 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-22T17:05:10.000
Status
Duplicate (closed)
Created Date
2014-03-17T17:05:10.000
Update Date
2014-03-18T17:14:31.000
Closed Date
2014-03-18T17:14:31.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2484765.1475378200
Y Coordinate
6994557.3428534300
Lat Long Location
5406 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1116207565
14-00105971
Service Request Number: 14-00105971 • Address: 1620 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00105971
Address
1620 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T13:59:12.000
Status
Closed
Created Date
2014-04-02T13:59:12.000
Update Date
2014-04-08T08:57:33.000
Closed Date
2014-04-08T08:57:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2492527.7769290200
Y Coordinate
6932894.9095143700
Lat Long Location
1620 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1117530490
14-00145200
Service Request Number: 14-00145200 • Address: 2401 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00145200
Address
2401 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T09:52:16.000
Status
Closed
Created Date
2014-04-28T09:52:16.000
Update Date
2014-05-06T10:54:07.000
Closed Date
2014-05-06T10:51:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473866.2636418200
Y Coordinate
6938419.8998274600
Lat Long Location
2401 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1119906241
14-00093692
Service Request Number: 14-00093692 • Address: 4619 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00093692
Address
4619 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T16:03:13.000
Status
Closed
Created Date
2014-03-24T16:03:13.000
Update Date
2014-04-08T11:46:04.000
Closed Date
2014-04-04T11:45:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481051.2266669900
Y Coordinate
6994401.2151972200
Lat Long Location
4619 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1116745016
14-00153970
Service Request Number: 14-00153970 • Address: 6935 S POLK ST, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00153970
Address
6935 S POLK ST, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T09:49:54.000
Status
Closed
Created Date
2014-05-02T09:49:54.000
Update Date
2014-05-12T16:19:52.000
Closed Date
2014-05-12T16:19:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479276.6085024500
Y Coordinate
6928432.2048123800
Lat Long Location
6935 S POLK ST, DALLAS, TX, 75232
Unique Key
1120426151
14-00111606
Service Request Number: 14-00111606 • Address: 6040 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00111606
Address
6040 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-25T09:06:00.000
Status
Closed
Created Date
2014-04-07T09:06:00.000
Update Date
2014-04-14T12:05:10.000
Closed Date
2014-04-14T12:05:09.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2522046.8025483500
Y Coordinate
6978376.7780756900
Lat Long Location
6040 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1117881595
14-00123127
Service Request Number: 14-00123127 • Address: 4524 W LAWTHER DR, DALLAS, TX 75214-1935 • City Council District: 9
Service Request Number
14-00123127
Address
4524 W LAWTHER DR, DALLAS, TX 75214-1935
City Council District
9
Department
Risk Management Group
Service Request Type
Risk Management - RSK
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-28T11:17:11.000
Status
Closed
Created Date
2014-04-14T11:17:11.000
Update Date
2014-04-15T15:06:42.000
Closed Date
2014-04-15T15:06:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2512041.8142870000
Y Coordinate
6994136.2885545100
Lat Long Location
4524 W LAWTHER DR, DALLAS, TX, 75214-1935
Unique Key
1118573834
14-00153852
Service Request Number: 14-00153852 • Address: 1217 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153852
Address
1217 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T09:10:40.000
Status
Closed
Created Date
2014-05-02T09:10:40.000
Update Date
2014-05-20T15:38:34.000
Closed Date
2014-05-20T15:38:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504863.9712362400
Y Coordinate
6973685.7279859100
Lat Long Location
1217 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1120419608
13-00530656
Service Request Number: 13-00530656 • Address: PARK LN & WEBB CHAPEL RD, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00530656
Address
PARK LN & WEBB CHAPEL RD, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-26T10:06:24.000
Status
Closed
Created Date
2013-10-16T10:06:24.000
Update Date
2013-10-21T07:39:07.000
Closed Date
2013-10-21T07:39:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470496.7044811300
Y Coordinate
7005216.9297651100
Unique Key
1105078513
14-00123216
Service Request Number: 14-00123216 • Address: 522 AVENUE I, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00123216
Address
522 AVENUE I, DALLAS, TX 75203
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-28T11:57:41.000
Status
Closed
Created Date
2014-04-14T11:57:41.000
Update Date
2014-04-29T16:32:18.000
Closed Date
2014-04-29T16:32:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2493999.0193066000
Y Coordinate
6957757.6243821000
Lat Long Location
522 AVENUE, DALLAS, TX, 75203
Unique Key
1118579168
14-00111584
Service Request Number: 14-00111584 • Address: 6131 STICHTER AVE, DALLAS, TX • City Council District: 13
Service Request Number
14-00111584
Address
6131 STICHTER AVE, DALLAS, TX
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T09:00:16.000
Status
Closed
Created Date
2014-04-07T09:00:16.000
Update Date
2014-04-21T16:27:26.000
Closed Date
2014-04-21T16:27:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490228.5181262500
Y Coordinate
7007802.8679353200
Lat Long Location
6131 STICHTER AVE, DALLAS, TX
Unique Key
1117880429
14-00153961
Service Request Number: 14-00153961 • Address: 5915 S R L THORNTON FWY, DALLAS, TX 75232 • City Council District: 4
Service Request Number
14-00153961
Address
5915 S R L THORNTON FWY, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T09:45:57.000
Status
Closed
Created Date
2014-05-02T09:45:57.000
Update Date
2014-05-12T16:43:28.000
Closed Date
2014-05-12T16:43:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484566.2270261600
Y Coordinate
6932853.0192143600
Lat Long Location
5915 S R L THORNTON FWY, DALLAS, TX, 75232
Unique Key
1120425586
14-00153746
Service Request Number: 14-00153746 • Address: 1202 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00153746
Address
1202 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T08:38:16.000
Status
Closed
Created Date
2014-05-02T08:38:16.000
Update Date
2014-05-19T08:14:41.000
Closed Date
2014-05-19T08:14:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483554.0229545900
Y Coordinate
6962791.4856511300
Lat Long Location
1202 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1120413342
13-00526948
Service Request Number: 13-00526948 • Address: MCMILLAN AVE & WINTON ST, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00526948
Address
MCMILLAN AVE & WINTON ST, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-20T18:58:38.000
Status
Closed
Created Date
2013-10-13T18:58:38.000
Update Date
2013-10-13T19:04:18.000
Closed Date
2013-10-13T19:04:16.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Web
X Coordinate
2498639.5343841700
Y Coordinate
6991289.9383728800
Unique Key
1104820706
14-00103043
Service Request Number: 14-00103043 • Address: 2219 W LOVERS LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00103043
Address
2219 W LOVERS LN, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-06T08:23:43.000
Status
Duplicate (closed)
Created Date
2014-04-01T08:23:43.000
Update Date
2014-04-01T16:12:05.000
Closed Date
2014-04-01T16:12:05.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2471883.1291590900
Y Coordinate
6991345.9383364800
Lat Long Location
2219 W LOVERS LN, DALLAS, TX, 75235
Unique Key
1117346108
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