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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00510989
Service Request Number: 13-00510989 • Address: MILITARY PKWY & SAM HOUSTON RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00510989
Address
MILITARY PKWY & SAM HOUSTON RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-11T11:23:56.000
Status
Closed
Created Date
2013-10-01T11:23:56.000
Update Date
2013-10-01T13:45:30.000
Closed Date
2013-10-01T13:45:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2537055.8264047700
Y Coordinate
6967465.3745874900
Unique Key
1103747570
14-00081006
Service Request Number: 14-00081006 • Address: 608 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00081006
Address
608 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-04-17T23:05:36.000
Status
Closed
Created Date
2014-03-13T23:05:36.000
Update Date
2014-03-18T16:22:29.000
Closed Date
2014-03-18T16:19:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2482954.9029111100
Y Coordinate
6959730.8504528500
Lat Long Location
608 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1115956798
13-00530621
Service Request Number: 13-00530621 • Address: 2840 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
13-00530621
Address
2840 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-17T09:56:25.000
Status
Closed
Created Date
2013-10-16T09:56:25.000
Update Date
2013-10-16T09:57:14.000
Closed Date
2013-10-16T09:57:14.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482234.9611002300
Y Coordinate
6946255.8229957900
Lat Long Location
2840 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1105076155
14-00158791
Service Request Number: 14-00158791 • Address: 1121 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158791
Address
1121 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T06:49:51.000
Status
Closed
Created Date
2014-05-06T06:49:51.000
Update Date
2014-05-07T08:23:37.000
Closed Date
2014-05-07T08:23:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487652.7013779900
Y Coordinate
6954743.4278024200
Lat Long Location
1121 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120710625
14-00085079
Service Request Number: 14-00085079 • Address: 1643 HATCHER ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085079
Address
1643 HATCHER ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T18:22:07.000
Status
Closed
Created Date
2014-03-17T18:22:07.000
Update Date
2014-07-19T08:39:58.000
Closed Date
2014-07-19T08:39:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2502523.2768529800
Y Coordinate
6959594.5212000500
Lat Long Location
1643 HATCHER ST, DALLAS, TX
Unique Key
1116213648
14-00085245
Service Request Number: 14-00085245 • Address: 1200 EMPIRE CENTRAL, DALLAS, TX 75247 • City Council District: 6
Service Request Number
14-00085245
Address
1200 EMPIRE CENTRAL, DALLAS, TX 75247
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-01T02:51:28.000
Status
Closed
Created Date
2014-03-18T02:51:28.000
Update Date
2014-03-19T14:09:29.000
Closed Date
2014-03-19T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2467754.5767600700
Y Coordinate
6987186.4527672400
Lat Long Location
1200 EMPIRE, DALLAS, TX, 75247
Unique Key
1116225512
14-00155870
Service Request Number: 14-00155870 • Address: 2400 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00155870
Address
2400 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T14:12:55.000
Status
Closed
Created Date
2014-05-03T14:12:55.000
Update Date
2014-05-06T10:06:37.000
Closed Date
2014-05-06T10:06:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473649.3081130800
Y Coordinate
6956557.4030850100
Lat Long Location
2400 W 12TH ST, DALLAS, TX, 75211
Unique Key
1120537611
14-00158763
Service Request Number: 14-00158763 • Address: 6511 E LOVERS LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00158763
Address
6511 E LOVERS LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T23:47:43.000
Status
Closed
Created Date
2014-05-05T23:47:43.000
Update Date
2014-05-28T11:16:28.000
Closed Date
2014-05-28T11:16:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506367.8763503900
Y Coordinate
6997705.2013671900
Lat Long Location
6511 E LOVERS LN, DALLAS, TX, 75214
Unique Key
1120708375
14-00085167
Service Request Number: 14-00085167 • Address: 2918 DON ST, DALLAS, TX • City Council District: 5
Service Request Number
14-00085167
Address
2918 DON ST, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T21:05:35.000
Status
Closed
Created Date
2014-03-17T21:05:35.000
Update Date
2014-04-02T07:38:31.000
Closed Date
2014-04-02T07:38:30.000
Priority
Standard
Method Received Description
Web
X Coordinate
2528983.4828880600
Y Coordinate
6964828.6074826600
Lat Long Location
2918 DON ST, DALLAS, TX
Unique Key
1116220705
14-00085236
Service Request Number: 14-00085236 • Address: 3730 COPELAND ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085236
Address
3730 COPELAND ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T23:32:46.000
Status
Duplicate (closed)
Created Date
2014-03-17T23:32:46.000
Update Date
2014-09-16T09:05:45.000
Closed Date
2014-09-16T09:05:45.000
Priority
Standard
Method Received Description
Web
X Coordinate
2507151.1005304300
Y Coordinate
6966712.8132001900
Lat Long Location
3730 COPELAND ST, DALLAS, TX
Unique Key
1116224916
14-00148483
Service Request Number: 14-00148483 • Address: 2002 N WILLOMET AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00148483
Address
2002 N WILLOMET AVE, DALLAS, TX 75208
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-19T14:48:52.000
Status
Closed
Created Date
2014-04-29T14:48:52.000
Update Date
2014-05-01T08:26:46.000
Closed Date
2014-05-01T08:26:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2478940.2892910200
Y Coordinate
6967339.4392773100
Lat Long Location
2002 N WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1120100858
13-00510892
Service Request Number: 13-00510892 • Address: TEAGARDEN RD & HAYMARKET RD, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
13-00510892
Address
TEAGARDEN RD & HAYMARKET RD, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-08T10:55:45.000
Status
Closed
Created Date
2013-10-01T10:55:45.000
Update Date
2013-12-09T05:32:03.000
Closed Date
2013-10-04T05:31:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2540443.2405852900
Y Coordinate
6934013.1984649300
Unique Key
1103741783
14-00158812
Service Request Number: 14-00158812 • Address: 902 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00158812
Address
902 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-24T07:24:29.000
Status
Closed
Created Date
2014-05-06T07:24:29.000
Update Date
2014-05-13T09:07:21.000
Closed Date
2014-05-13T09:07:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2475712.0185642900
Y Coordinate
6955083.5042964000
Lat Long Location
902 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1120712121
14-00132231
Service Request Number: 14-00132231 • Address: 4900 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00132231
Address
4900 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T12:47:02.000
Status
Closed
Created Date
2014-04-19T12:47:02.000
Update Date
2014-04-19T12:50:10.000
Closed Date
2014-04-19T12:50:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526916.6662576400
Y Coordinate
6972455.3509841000
Lat Long Location
4900 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1119119443
13-00530867
Service Request Number: 13-00530867 • Address: S CESAR CHAVEZ RAMP & R L THORNTON RAMP E, DALLAS, 75215, DALLAS, TX • City Council District: 2
Service Request Number
13-00530867
Address
S CESAR CHAVEZ RAMP & R L THORNTON RAMP E, DALLAS, 75215, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-26T11:24:01.000
Status
Closed
Created Date
2013-10-16T11:24:01.000
Update Date
2013-10-17T08:36:10.000
Closed Date
2013-10-17T08:36:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495516.9890152100
Y Coordinate
6969582.3888932800
Unique Key
1105092228
14-00080993
Service Request Number: 14-00080993 • Address: 120 S BEACON ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00080993
Address
120 S BEACON ST, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-14T22:11:19.000
Status
Closed
Created Date
2014-03-13T22:11:19.000
Update Date
2014-03-14T10:56:20.000
Closed Date
2014-03-14T10:49:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504297.9406282400
Y Coordinate
6978812.4427380700
Lat Long Location
120 S BEACON ST, DALLAS, TX, 75214
Unique Key
1115955991
14-00135335
Service Request Number: 14-00135335 • Address: 4842 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00135335
Address
4842 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-18T09:22:19.000
Status
Closed
Created Date
2014-04-22T09:22:19.000
Update Date
2014-05-29T10:20:03.000
Closed Date
2014-05-29T10:20:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504962.0534648900
Y Coordinate
6973879.5891599700
Lat Long Location
4842 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1119305919
14-00135221
Service Request Number: 14-00135221 • Address: 1328 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00135221
Address
1328 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T08:57:19.000
Status
Closed
Created Date
2014-04-22T08:57:19.000
Update Date
2014-04-22T10:12:49.000
Closed Date
2014-04-22T10:12:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489881.3202028900
Y Coordinate
6944355.9265545100
Lat Long Location
1328 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1119299123
14-00141653
Service Request Number: 14-00141653 • Address: 3246 S RAVINIA DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00141653
Address
3246 S RAVINIA DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T21:22:36.000
Status
Closed
Created Date
2014-04-24T21:22:36.000
Update Date
2014-04-26T22:53:30.000
Closed Date
2014-04-26T22:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469813.7552420900
Y Coordinate
6942908.5916323700
Lat Long Location
3246 S RAVINIA DR, DALLAS, TX, 75233
Unique Key
1119682883
13-00510842
Service Request Number: 13-00510842 • Address: HARRY HINES BLVD & N HOUSTON ST, DALLAS, 75219, DALLAS, TX • City Council District: 2
Service Request Number
13-00510842
Address
HARRY HINES BLVD & N HOUSTON ST, DALLAS, 75219, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-11T10:46:40.000
Status
Closed
Created Date
2013-10-01T10:46:40.000
Update Date
2013-10-01T13:44:38.000
Closed Date
2013-10-01T13:44:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486295.2607962000
Y Coordinate
6977529.8089094900
Unique Key
1103738683
13-00510881
Service Request Number: 13-00510881 • Address: HILLCREST RD & ROYAL LN, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
13-00510881
Address
HILLCREST RD & ROYAL LN, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Non Dispatch/Other - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-11T10:53:23.000
Status
Closed
Created Date
2013-10-01T10:53:23.000
Update Date
2013-10-03T13:43:57.000
Closed Date
2013-10-02T08:45:36.000
Outcome
Closed - Close SR
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2493995.3637468000
Y Coordinate
7012728.1843018600
Unique Key
1103741063
13-00510985
Service Request Number: 13-00510985 • Address: WOFFORD DR & ELMIRA ST, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 7
Service Request Number
13-00510985
Address
WOFFORD DR & ELMIRA ST, DALLAS, 75227, DALLAS, TX 75227
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-10-15T11:23:32.000
Status
Closed
Created Date
2013-10-01T11:23:32.000
Update Date
2013-10-11T10:45:20.000
Closed Date
2013-10-11T10:02:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2516559.4806291500
Y Coordinate
6967769.9369535500
Unique Key
1103747268
14-00155877
Service Request Number: 14-00155877 • Address: 1211 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00155877
Address
1211 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T14:18:56.000
Status
Closed
Created Date
2014-05-03T14:18:56.000
Update Date
2014-05-06T10:00:56.000
Closed Date
2014-05-06T10:00:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2520678.2800456900
Y Coordinate
6990863.3669862800
Lat Long Location
1211 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1120538101
13-00511018
Service Request Number: 13-00511018 • Address: E LEDBETTER DR & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00511018
Address
E LEDBETTER DR & SUNNYVALE ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-11T11:31:25.000
Status
Closed
Created Date
2013-10-01T11:31:25.000
Update Date
2013-10-03T07:00:11.000
Closed Date
2013-10-03T07:00:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500035.9603943300
Y Coordinate
6940022.6933945300
Unique Key
1103749247
14-00049331
Service Request Number: 14-00049331 • Address: 3000 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00049331
Address
3000 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-21T16:40:03.000
Status
Closed
Created Date
2014-02-13T16:40:03.000
Update Date
2014-02-13T16:42:44.000
Closed Date
2014-02-13T16:42:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479045.4099785500
Y Coordinate
6946420.6279498300
Lat Long Location
3000 S POLK ST, DALLAS, TX, 75224
Unique Key
1113925614
14-00073160
Service Request Number: 14-00073160 • Address: 413 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00073160
Address
413 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-15T09:53:06.000
Status
Closed
Created Date
2014-03-07T09:53:06.000
Update Date
2014-06-17T09:53:02.000
Closed Date
2014-06-12T15:46:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2476043.8495708700
Y Coordinate
6956914.2503522800
Lat Long Location
413 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1115461738
14-00148535
Service Request Number: 14-00148535 • Address: 1115 E HOBSON AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00148535
Address
1115 E HOBSON AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T15:02:05.000
Status
Closed
Created Date
2014-04-29T15:02:05.000
Update Date
2014-05-23T09:19:20.000
Closed Date
2014-05-22T09:19:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488507.1776967300
Y Coordinate
6947236.5765583300
Lat Long Location
1115 E HOBSON AVE, DALLAS, TX, 75216
Unique Key
1120103417
14-00160375
Service Request Number: 14-00160375 • Address: 2900 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
14-00160375
Address
2900 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-20T15:57:14.000
Status
Closed
Created Date
2014-05-06T15:57:14.000
Update Date
2014-05-07T14:21:05.000
Closed Date
2014-05-07T14:21:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475464.3006459000
Y Coordinate
6982052.6461989800
Lat Long Location
2900 N STEMMONS FWY, DALLAS, TX, 75247
Unique Key
1120807797
14-00151755
Service Request Number: 14-00151755 • Address: 5007 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00151755
Address
5007 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-09T09:22:34.000
Status
Closed
Created Date
2014-05-01T09:22:34.000
Update Date
2015-06-22T16:53:14.000
Closed Date
2015-06-22T16:53:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482639.1266156500
Y Coordinate
6994454.5894645900
Lat Long Location
5007 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1120297380
14-00132176
Service Request Number: 14-00132176 • Address: 238 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00132176
Address
238 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-27T10:53:53.000
Status
Closed
Created Date
2014-04-19T10:53:53.000
Update Date
2014-04-21T09:50:42.000
Closed Date
2014-04-21T09:50:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486322.6363886800
Y Coordinate
6960044.5695839800
Lat Long Location
238 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1119115907
14-00085247
Service Request Number: 14-00085247 • Address: 1142 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00085247
Address
1142 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-01T06:37:27.000
Status
Closed
Created Date
2014-03-18T06:37:27.000
Update Date
2014-03-18T09:01:33.000
Closed Date
2014-03-18T09:01:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2476089.0571933900
Y Coordinate
6953883.3455384700
Lat Long Location
1142 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1116225965
14-00132295
Service Request Number: 14-00132295 • Address: 3200 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132295
Address
3200 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T14:17:02.000
Status
Closed
Created Date
2014-04-19T14:17:02.000
Update Date
2014-04-19T14:20:22.000
Closed Date
2014-04-19T14:20:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479068.3508334200
Y Coordinate
6944669.6081945700
Lat Long Location
3200 S POLK ST, DALLAS, TX, 75224
Unique Key
1119123435
13-00510996
Service Request Number: 13-00510996 • Address: LIPPITT AVE & CIMAREC ST, DALLAS, 75218, DALLAS, TX 75218 • City Council District: 9
Service Request Number
13-00510996
Address
LIPPITT AVE & CIMAREC ST, DALLAS, 75218, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-10T11:25:40.000
Status
Closed
Created Date
2013-10-01T11:25:40.000
Update Date
2013-10-03T10:45:57.000
Closed Date
2013-10-03T10:45:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2522544.8382999500
Y Coordinate
6998512.5708463500
Unique Key
1103748006
14-00148543
Service Request Number: 14-00148543 • Address: 2401 SOUTH BLVD, DALLAS, TX • City Council District: 7
Service Request Number
14-00148543
Address
2401 SOUTH BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T15:04:23.000
Status
Closed
Created Date
2014-04-29T15:04:23.000
Update Date
2015-01-08T10:54:10.000
Closed Date
2015-01-08T10:54:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2499009.7610500000
Y Coordinate
6966020.2412830500
Lat Long Location
2401 SOUTH BLVD, DALLAS, TX
Unique Key
1120103832
14-00085127
Service Request Number: 14-00085127 • Address: 3314 INDIANOLA ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085127
Address
3314 INDIANOLA ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T20:07:08.000
Status
Closed
Created Date
2014-03-17T20:07:08.000
Update Date
2014-08-15T12:34:53.000
Closed Date
2014-08-15T12:34:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2529150.1051930000
Y Coordinate
6966286.3106389700
Lat Long Location
3314 INDIANOLA ST, DALLAS, TX
Unique Key
1116218685
14-00148503
Service Request Number: 14-00148503 • Address: 1150 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00148503
Address
1150 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T14:52:15.000
Status
Closed
Created Date
2014-04-29T14:52:15.000
Update Date
2014-05-13T09:42:02.000
Closed Date
2014-05-13T09:42:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482808.2961640200
Y Coordinate
6962689.0519569000
Lat Long Location
1150 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1120101835
14-00085136
Service Request Number: 14-00085136 • Address: 2643 N PRAIRIE CREEK RD, DALLAS, TX • City Council District: 5
Service Request Number
14-00085136
Address
2643 N PRAIRIE CREEK RD, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T20:25:59.000
Status
Closed
Created Date
2014-03-17T20:25:59.000
Update Date
2014-04-27T16:32:23.000
Closed Date
2014-04-27T16:32:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2532381.3113132500
Y Coordinate
6963140.6016441800
Lat Long Location
2643 N PRAIRIE CREEK RD, DALLAS, TX
Unique Key
1116219181
14-00148544
Service Request Number: 14-00148544 • Address: 605 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00148544
Address
605 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Home Occupation - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-22T15:04:47.000
Status
Closed
Created Date
2014-04-29T15:04:47.000
Update Date
2014-05-08T10:31:14.000
Closed Date
2014-05-08T10:31:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469162.3586749900
Y Coordinate
6956109.0297867500
Lat Long Location
605 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1120103938
14-00132330
Service Request Number: 14-00132330 • Address: 8600 W CAMP WISDOM RD, DALLAS, TX 75249 • City Council District: 3
Service Request Number
14-00132330
Address
8600 W CAMP WISDOM RD, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-30T14:58:28.000
Status
Closed
Created Date
2014-04-19T14:58:28.000
Update Date
2014-04-19T18:02:55.000
Closed Date
2014-04-19T18:02:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2436307.0077006000
Y Coordinate
6925032.5666877400
Lat Long Location
8600 W CAMP WISDOM RD, DALLAS, TX, 75249
Unique Key
1119125902
14-00085153
Service Request Number: 14-00085153 • Address: 2818 DON ST, DALLAS, TX • City Council District: 5
Service Request Number
14-00085153
Address
2818 DON ST, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T20:49:31.000
Status
Closed
Created Date
2014-03-17T20:49:31.000
Update Date
2014-03-18T09:34:21.000
Closed Date
2014-03-18T09:34:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2528991.9084791800
Y Coordinate
6964305.2907202900
Lat Long Location
2818 DON ST, DALLAS, TX
Unique Key
1116220027
13-00530856
Service Request Number: 13-00530856 • Address: BOLIVAR, DALLAS, TX 75220 • Department: Code Compliance District Group
Service Request Number
13-00530856
Address
BOLIVAR, DALLAS, TX 75220
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-25T11:16:43.000
Status
Closed
Created Date
2013-10-16T11:16:43.000
Update Date
2013-11-18T11:17:54.000
Closed Date
2013-11-18T11:17:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1105091469
14-00084986
Service Request Number: 14-00084986 • Address: 5431 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00084986
Address
5431 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-22T17:09:53.000
Status
Duplicate (closed)
Created Date
2014-03-17T17:09:53.000
Update Date
2014-03-18T17:11:08.000
Closed Date
2014-03-18T17:11:08.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2484933.1139482000
Y Coordinate
6994634.3514446100
Lat Long Location
5431 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1116208112
14-00150478
Service Request Number: 14-00150478 • Address: 1400 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00150478
Address
1400 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-07T14:12:24.000
Status
Closed
Created Date
2014-04-30T14:12:24.000
Update Date
2014-04-30T14:15:24.000
Closed Date
2014-04-30T14:15:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521925.2121190200
Y Coordinate
6955573.5567494300
Lat Long Location
1400 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1120219636
14-00085233
Service Request Number: 14-00085233 • Address: 3715 COPELAND ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085233
Address
3715 COPELAND ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T23:29:13.000
Status
Closed
Created Date
2014-03-17T23:29:13.000
Update Date
2014-03-19T13:16:43.000
Closed Date
2014-03-19T13:16:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2507078.4814564100
Y Coordinate
6966692.1470089200
Lat Long Location
3715 COPELAND ST, DALLAS, TX
Unique Key
1116224741
13-00511031
Service Request Number: 13-00511031 • Address: CHARIOT DR & BERRIDGE LN, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00511031
Address
CHARIOT DR & BERRIDGE LN, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-10T11:36:22.000
Status
Closed
Created Date
2013-10-01T11:36:22.000
Update Date
2013-10-10T09:40:45.000
Closed Date
2013-10-10T09:40:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2523596.4445406700
Y Coordinate
6972961.3157262100
Unique Key
1103750093
14-00148484
Service Request Number: 14-00148484 • Address: 2906 ETTA DR, DALLAS, TX • City Council District: 5
Service Request Number
14-00148484
Address
2906 ETTA DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T14:49:05.000
Status
Duplicate (closed)
Created Date
2014-04-29T14:49:05.000
Update Date
2014-05-08T14:47:56.000
Closed Date
2014-05-08T14:47:56.000
Priority
Standard
Method Received Description
Web
X Coordinate
2530846.5480642200
Y Coordinate
6964546.0268710000
Lat Long Location
2906 ETTA DR, DALLAS, TX
Unique Key
1120100917
14-00150481
Service Request Number: 14-00150481 • Address: 2915 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00150481
Address
2915 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-12T14:13:45.000
Status
Closed
Created Date
2014-04-30T14:13:45.000
Update Date
2014-07-29T11:52:56.000
Closed Date
2014-07-29T11:52:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489598.3163702200
Y Coordinate
6946089.0252227500
Lat Long Location
2915 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120219800
14-00150443
Service Request Number: 14-00150443 • Address: 818 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00150443
Address
818 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-09T13:59:26.000
Status
Closed
Created Date
2014-04-30T13:59:26.000
Update Date
2014-05-05T08:15:29.000
Closed Date
2014-05-05T08:15:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2476836.8979539000
Y Coordinate
6960912.5571657900
Lat Long Location
818 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1120217521
14-00085099
Service Request Number: 14-00085099 • Address: 3530 HANCOCK ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085099
Address
3530 HANCOCK ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T18:58:19.000
Status
Duplicate (closed)
Created Date
2014-03-17T18:58:19.000
Update Date
2014-09-04T16:56:19.000
Closed Date
2014-09-04T16:56:19.000
Priority
Standard
Method Received Description
Web
X Coordinate
2508303.6652260300
Y Coordinate
6964339.3796382700
Lat Long Location
3530 HANCOCK ST, DALLAS, TX
Unique Key
1116214998
14-00132383
Service Request Number: 14-00132383 • Address: 2600 S WAVERLY DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132383
Address
2600 S WAVERLY DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T15:22:02.000
Status
Closed
Created Date
2014-04-19T15:22:02.000
Update Date
2014-04-22T08:55:48.000
Closed Date
2014-04-22T08:55:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475580.7551282200
Y Coordinate
6948932.6574366000
Lat Long Location
2600 S WAVERLY DR, DALLAS, TX, 75224
Unique Key
1119128988
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