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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
13-00540193
Service Request Number: 13-00540193 • Address: N POLK ST & N TYLER ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00540193
Address
N POLK ST & N TYLER ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-15T08:59:57.000
Status
Closed
Created Date
2013-10-23T08:59:57.000
Update Date
2014-01-29T09:11:43.000
Closed Date
2014-01-29T09:11:43.000
Outcome
Follow on Activity was created
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2479422.1908060500
Y Coordinate
6960392.3098470800
Unique Key
1105721911
14-00161383
Service Request Number: 14-00161383 • Address: 5621 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00161383
Address
5621 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T09:31:47.000
Status
Closed
Created Date
2014-05-07T09:31:47.000
Update Date
2014-06-04T21:59:32.000
Closed Date
2014-06-04T21:59:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485324.0647795900
Y Coordinate
6996763.2909782300
Lat Long Location
5621 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120868229
14-00085155
Service Request Number: 14-00085155 • Address: 2931 DON ST, DALLAS, TX • City Council District: 5
Service Request Number
14-00085155
Address
2931 DON ST, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T20:51:32.000
Status
Closed
Created Date
2014-03-17T20:51:32.000
Update Date
2014-03-18T09:45:56.000
Closed Date
2014-03-18T09:45:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2528942.6590729900
Y Coordinate
6964926.9783599600
Lat Long Location
2931 DON ST, DALLAS, TX
Unique Key
1116220113
14-00085169
Service Request Number: 14-00085169 • Address: 2810 LOLITA DR, DALLAS, TX • City Council District: 5
Service Request Number
14-00085169
Address
2810 LOLITA DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T21:08:08.000
Status
Closed
Created Date
2014-03-17T21:08:08.000
Update Date
2014-03-18T09:55:47.000
Closed Date
2014-03-18T09:55:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2527939.0617119300
Y Coordinate
6964063.2325167900
Lat Long Location
2810 LOLITA DR, DALLAS, TX
Unique Key
1116220825
14-00132285
Service Request Number: 14-00132285 • Address: 500 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00132285
Address
500 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T14:02:54.000
Status
Closed
Created Date
2014-04-19T14:02:54.000
Update Date
2014-04-19T14:07:22.000
Closed Date
2014-04-19T14:07:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2559283.4114791100
Y Coordinate
6941211.9949539400
Lat Long Location
500 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1119122733
14-00085194
Service Request Number: 14-00085194 • Address: 934 N ST AUGUSTINE DR, DALLAS, TX • City Council District: 5
Service Request Number
14-00085194
Address
934 N ST AUGUSTINE DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T21:47:34.000
Status
Closed
Created Date
2014-03-17T21:47:34.000
Update Date
2014-03-25T09:51:42.000
Closed Date
2014-03-25T09:51:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2535235.9396007700
Y Coordinate
6953010.9642482700
Lat Long Location
934 N ST AUGUSTINE DR, DALLAS, TX
Unique Key
1116222414
14-00150482
Service Request Number: 14-00150482 • Address: 6400 W RED BIRD LN, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00150482
Address
6400 W RED BIRD LN, DALLAS, TX 75236
City Council District
3
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-14T14:14:18.000
Status
Closed
Created Date
2014-04-30T14:14:18.000
Update Date
2014-04-30T14:29:34.000
Closed Date
2014-04-30T14:29:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2451687.7733820300
Y Coordinate
6932645.2575281200
Lat Long Location
6400 W RED BIRD LN, DALLAS, TX, 75236
Unique Key
1120219867
14-00132205
Service Request Number: 14-00132205 • Address: 450 N MERRIFIELD RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00132205
Address
450 N MERRIFIELD RD, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T11:49:08.000
Status
Closed
Created Date
2014-04-19T11:49:08.000
Update Date
2014-04-19T14:34:44.000
Closed Date
2014-04-19T14:06:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2453316.1398731700
Y Coordinate
6958977.7345386200
Lat Long Location
450 N MERRIFIELD RD, DALLAS, TX, 75211
Unique Key
1119117828
13-00530833
Service Request Number: 13-00530833 • Address: 2300 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
13-00530833
Address
2300 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-17T11:08:52.000
Status
Closed
Created Date
2013-10-16T11:08:52.000
Update Date
2013-10-16T11:23:35.000
Closed Date
2013-10-16T11:23:35.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482863.3261023000
Y Coordinate
6949086.8669028800
Lat Long Location
2300 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1105090079
14-00155929
Service Request Number: 14-00155929 • Address: 2600 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00155929
Address
2600 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T14:56:12.000
Status
Closed
Created Date
2014-05-03T14:56:12.000
Update Date
2014-05-03T14:58:14.000
Closed Date
2014-05-03T14:58:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472068.3679524000
Y Coordinate
6948879.7198854900
Lat Long Location
2600 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1120541309
14-00165771
Service Request Number: 14-00165771 • Address: 1500 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00165771
Address
1500 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-23T08:47:43.000
Status
Closed
Created Date
2014-05-09T08:47:43.000
Update Date
2014-05-09T11:11:18.000
Closed Date
2014-05-09T11:11:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2461930.6743854600
Y Coordinate
6964061.4820656600
Lat Long Location
1500 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1121133217
14-00155829
Service Request Number: 14-00155829 • Address: 2734 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
14-00155829
Address
2734 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T13:38:42.000
Status
Closed
Created Date
2014-05-03T13:38:42.000
Update Date
2014-05-06T09:56:00.000
Closed Date
2014-05-06T09:56:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498896.0720459400
Y Coordinate
6939261.0113627900
Lat Long Location
2734 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1120535189
14-00151735
Service Request Number: 14-00151735 • Address: 1323 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00151735
Address
1323 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-15T09:19:38.000
Status
Closed
Created Date
2014-05-01T09:19:38.000
Update Date
2014-05-01T11:45:55.000
Closed Date
2014-05-01T11:45:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2537777.2440340400
Y Coordinate
6955316.3875011400
Lat Long Location
1323 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1120296415
14-00049294
Service Request Number: 14-00049294 • Address: 400 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00049294
Address
400 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-21T16:18:48.000
Status
Closed
Created Date
2014-02-13T16:18:48.000
Update Date
2014-02-13T16:29:25.000
Closed Date
2014-02-13T16:29:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482544.5229735300
Y Coordinate
6949081.9460209500
Lat Long Location
400 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1113923223
14-00085196
Service Request Number: 14-00085196 • Address: 344 N ST AUGUSTINE DR, DALLAS, TX • City Council District: 5
Service Request Number
14-00085196
Address
344 N ST AUGUSTINE DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T21:51:50.000
Status
Closed
Created Date
2014-03-17T21:51:50.000
Update Date
2014-03-21T12:06:34.000
Closed Date
2014-03-21T12:06:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2535271.7664211900
Y Coordinate
6948572.0081966200
Lat Long Location
344 N ST AUGUSTINE DR, DALLAS, TX
Unique Key
1116222533
14-00155855
Service Request Number: 14-00155855 • Address: 1600 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00155855
Address
1600 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-27T14:02:12.000
Status
Closed
Created Date
2014-05-03T14:02:12.000
Update Date
2014-05-03T14:05:57.000
Closed Date
2014-05-03T14:05:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496638.8926021000
Y Coordinate
6978453.3074141700
Lat Long Location
1600 N PEAK ST, DALLAS, TX, 75204
Unique Key
1120536697
14-00077823
Service Request Number: 14-00077823 • Address: 500 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00077823
Address
500 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-17T15:45:23.000
Status
Closed
Created Date
2014-03-11T15:45:23.000
Update Date
2014-03-20T14:49:46.000
Closed Date
2014-03-17T08:16:00.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2482666.5842858000
Y Coordinate
6922590.9232703100
Lat Long Location
500 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1115754061
14-00148497
Service Request Number: 14-00148497 • Address: 1114 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00148497
Address
1114 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T14:51:07.000
Status
Closed
Created Date
2014-04-29T14:51:07.000
Update Date
2014-05-13T09:45:00.000
Closed Date
2014-05-13T09:44:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482615.2413777900
Y Coordinate
6962289.6788894100
Lat Long Location
1114 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1120101506
14-00146817
Service Request Number: 14-00146817 • Address: 1118 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00146817
Address
1118 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T20:21:51.000
Status
Closed
Created Date
2014-04-28T20:21:51.000
Update Date
2014-05-05T09:15:10.000
Closed Date
2014-05-05T09:15:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476814.9267355000
Y Coordinate
6954100.8564045000
Lat Long Location
1118 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1120007434
13-00511425
Service Request Number: 13-00511425 • Address: ABRAMS RD & TREMONT ST, DALLAS, 75214, DALLAS, TX 75214-4556 • City Council District: 14
Service Request Number
13-00511425
Address
ABRAMS RD & TREMONT ST, DALLAS, 75214, DALLAS, TX 75214-4556
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Flooded Roadway Warning System - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-29T14:16:43.000
Status
Closed
Created Date
2013-10-01T14:16:43.000
Update Date
2013-10-09T07:56:12.000
Closed Date
2013-10-09T07:56:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504503.8020659100
Y Coordinate
6980535.9817062400
Unique Key
1103773515
13-00511448
Service Request Number: 13-00511448 • Address: BLACKBURN ST & MCKINNEY AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
13-00511448
Address
BLACKBURN ST & MCKINNEY AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-11T14:21:35.000
Status
Closed
Created Date
2013-10-01T14:21:35.000
Update Date
2013-10-01T15:11:22.000
Closed Date
2013-10-01T15:11:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492067.7078301300
Y Coordinate
6981444.3141723300
Unique Key
1103774332
14-00073170
Service Request Number: 14-00073170 • Address: 1521 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00073170
Address
1521 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Lock Take and Hide violation - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-07T09:58:01.000
Status
Closed
Created Date
2014-03-07T09:58:01.000
Update Date
2014-04-17T16:44:07.000
Closed Date
2014-04-17T16:44:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2461675.1008835100
Y Coordinate
6964476.7982042400
Lat Long Location
1521 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1115462462
14-00085117
Service Request Number: 14-00085117 • Address: 3818 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00085117
Address
3818 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-31T19:41:36.000
Status
Closed
Created Date
2014-03-17T19:41:36.000
Update Date
2014-03-20T08:36:38.000
Closed Date
2014-03-20T08:36:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2473925.4467744100
Y Coordinate
6940385.2504608000
Lat Long Location
3818 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1116217408
14-00146825
Service Request Number: 14-00146825 • Address: 2835 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146825
Address
2835 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T20:25:17.000
Status
Closed
Created Date
2014-04-28T20:25:17.000
Update Date
2014-06-12T10:17:17.000
Closed Date
2014-06-12T10:17:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497718.2989141700
Y Coordinate
6946985.7183073800
Lat Long Location
2835 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120007818
14-00155830
Service Request Number: 14-00155830 • Address: 3608 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00155830
Address
3608 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T13:39:53.000
Status
Closed
Created Date
2014-05-03T13:39:53.000
Update Date
2014-05-08T10:04:07.000
Closed Date
2014-05-08T10:04:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491685.7484487400
Y Coordinate
6984955.1673202800
Lat Long Location
3608 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1120535253
13-00511343
Service Request Number: 13-00511343 • Address: 3700 DOUG, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00511343
Address
3700 DOUG, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-08T13:48:48.000
Status
Closed
Created Date
2013-10-01T13:48:48.000
Update Date
2013-10-01T13:53:49.000
Closed Date
2013-10-01T13:53:49.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
3700 DOUG, DALLAS, TX
Unique Key
1103769600
14-00085230
Service Request Number: 14-00085230 • Address: 3611 COPELAND ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085230
Address
3611 COPELAND ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T23:25:34.000
Status
Closed
Created Date
2014-03-17T23:25:34.000
Update Date
2014-08-13T12:02:13.000
Closed Date
2014-08-13T12:02:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2506858.1307414200
Y Coordinate
6966446.0899842600
Lat Long Location
3611 COPELAND ST, DALLAS, TX
Unique Key
1116224560
14-00150495
Service Request Number: 14-00150495 • Address: 2308 TOSCA LN, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00150495
Address
2308 TOSCA LN, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-08T14:18:59.000
Status
Closed
Created Date
2014-04-30T14:18:59.000
Update Date
2014-05-07T16:48:36.000
Closed Date
2014-05-07T16:48:35.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474070.1571032100
Y Coordinate
6939674.3547504600
Lat Long Location
2308 TOSCA LN, DALLAS, TX, 75224
Unique Key
1120220614
14-00151726
Service Request Number: 14-00151726 • Address: 215 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00151726
Address
215 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-12T09:17:08.000
Status
Closed
Created Date
2014-05-01T09:17:08.000
Update Date
2014-05-05T09:56:28.000
Closed Date
2014-05-05T09:56:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2537883.3128404100
Y Coordinate
6946197.3171582700
Lat Long Location
215 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1120295843
14-00151775
Service Request Number: 14-00151775 • Address: 226 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00151775
Address
226 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-04T09:27:12.000
Status
Closed
Created Date
2014-05-01T09:27:12.000
Update Date
2014-05-01T13:39:48.000
Closed Date
2014-05-01T10:49:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522081.5872247400
Y Coordinate
6947907.8564399100
Lat Long Location
226 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1120298531
14-00135219
Service Request Number: 14-00135219 • Address: 1326 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00135219
Address
1326 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T08:56:28.000
Status
Closed
Created Date
2014-04-22T08:56:28.000
Update Date
2014-04-22T09:10:28.000
Closed Date
2014-04-22T09:10:27.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489870.7625677200
Y Coordinate
6944349.6449491700
Lat Long Location
1326 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1119298985
14-00085070
Service Request Number: 14-00085070 • Address: 2304 N WASHINGTON AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00085070
Address
2304 N WASHINGTON AVE, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-04T18:10:18.000
Status
Closed
Created Date
2014-03-17T18:10:18.000
Update Date
2014-03-18T13:46:08.000
Closed Date
2014-03-18T13:46:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493686.6475113200
Y Coordinate
6978889.4665688800
Lat Long Location
2304 N WASHINGTON AVE, DALLAS, TX, 75204
Unique Key
1116213183
14-00158745
Service Request Number: 14-00158745 • Address: 5140 EAST RIM RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00158745
Address
5140 EAST RIM RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T22:23:32.000
Status
Closed
Created Date
2014-05-05T22:23:32.000
Update Date
2014-05-06T16:26:11.000
Closed Date
2014-05-06T16:26:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456407.4836533800
Y Coordinate
6952233.9387376200
Lat Long Location
5140 EAST RIM RD, DALLAS, TX, 75211
Unique Key
1120706396
14-00148495
Service Request Number: 14-00148495 • Address: 226 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00148495
Address
226 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T14:50:25.000
Status
Closed
Created Date
2014-04-29T14:50:25.000
Update Date
2014-04-29T19:39:52.000
Closed Date
2014-04-29T19:39:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522081.5878051300
Y Coordinate
6947907.8552848700
Lat Long Location
226 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1120101367
14-00085094
Service Request Number: 14-00085094 • Address: 3530 HANCOCK ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085094
Address
3530 HANCOCK ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T18:55:26.000
Status
Closed
Created Date
2014-03-17T18:55:26.000
Update Date
2014-09-04T16:56:20.000
Closed Date
2014-09-04T16:56:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2508303.6652260300
Y Coordinate
6964339.3796382700
Lat Long Location
3530 HANCOCK ST, DALLAS, TX
Unique Key
1116214717
14-00146815
Service Request Number: 14-00146815 • Address: 2851 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146815
Address
2851 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T20:20:24.000
Status
Closed
Created Date
2014-04-28T20:20:24.000
Update Date
2014-07-29T10:44:40.000
Closed Date
2014-07-29T10:44:38.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497857.5093602200
Y Coordinate
6947068.1265844700
Lat Long Location
2851 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120007331
14-00155854
Service Request Number: 14-00155854 • Address: 622 W 5TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00155854
Address
622 W 5TH ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-17T14:00:13.000
Status
Closed
Created Date
2014-05-03T14:00:13.000
Update Date
2014-05-13T06:29:26.000
Closed Date
2014-05-13T06:29:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481290.8145916300
Y Coordinate
6961469.2479933800
Lat Long Location
622 W 5TH ST, DALLAS, TX, 75208
Unique Key
1120536644
14-00151788
Service Request Number: 14-00151788 • Address: 830 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00151788
Address
830 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-07T09:29:54.000
Status
Closed
Created Date
2014-05-01T09:29:54.000
Update Date
2014-05-01T09:33:52.000
Closed Date
2014-05-01T09:33:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469204.1111987800
Y Coordinate
6955348.9519185600
Lat Long Location
830 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1120299300
14-00085174
Service Request Number: 14-00085174 • Address: 3116 KINGSFORD AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00085174
Address
3116 KINGSFORD AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T21:23:51.000
Status
Duplicate (closed)
Created Date
2014-03-17T21:23:51.000
Update Date
2014-04-01T20:18:03.000
Closed Date
2014-04-01T20:18:03.000
Priority
Standard
Method Received Description
Web
X Coordinate
2532634.2396000400
Y Coordinate
6965887.6399555000
Lat Long Location
3116 KINGSFORD AVE, DALLAS, TX
Unique Key
1116221145
14-00155834
Service Request Number: 14-00155834 • Address: 4300 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00155834
Address
4300 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T13:42:15.000
Status
Closed
Created Date
2014-05-03T13:42:15.000
Update Date
2014-05-06T08:06:00.000
Closed Date
2014-05-06T08:05:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473952.3708128200
Y Coordinate
6937987.0525310100
Lat Long Location
4300 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1120535475
14-00146854
Service Request Number: 14-00146854 • Address: 2814 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146854
Address
2814 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T20:42:29.000
Status
Closed
Created Date
2014-04-28T20:42:29.000
Update Date
2014-06-13T08:33:38.000
Closed Date
2014-06-13T08:33:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497516.9990610100
Y Coordinate
6946820.0699784500
Lat Long Location
2814 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120009495
14-00085113
Service Request Number: 14-00085113 • Address: 2111 S CORINTH ST RD, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00085113
Address
2111 S CORINTH ST RD, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-20T19:29:24.000
Status
Closed
Created Date
2014-03-17T19:29:24.000
Update Date
2014-03-17T20:38:51.000
Closed Date
2014-03-17T20:38:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2490287.2368187600
Y Coordinate
6949841.7507151000
Lat Long Location
2111 S CORINTH ST RD, DALLAS, TX, 75203
Unique Key
1116215938
14-00150417
Service Request Number: 14-00150417 • Address: 2600 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00150417
Address
2600 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-07T13:46:36.000
Status
Closed
Created Date
2014-04-30T13:46:36.000
Update Date
2014-04-30T13:49:24.000
Closed Date
2014-04-30T13:49:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527131.2307396900
Y Coordinate
6962921.3681136600
Lat Long Location
2600 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1120215776
14-00141661
Service Request Number: 14-00141661 • Address: 1017 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00141661
Address
1017 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-08T21:47:58.000
Status
Closed
Created Date
2014-04-24T21:47:58.000
Update Date
2014-04-25T13:50:47.000
Closed Date
2014-04-25T13:50:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478861.5680994500
Y Coordinate
6954502.1288727400
Lat Long Location
1017 S POLK ST, DALLAS, TX, 75208
Unique Key
1119683409
14-00154017
Service Request Number: 14-00154017 • Address: 264 W COMSTOCK ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00154017
Address
264 W COMSTOCK ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T10:06:40.000
Status
Closed
Created Date
2014-05-02T10:06:40.000
Update Date
2014-05-03T10:10:50.000
Closed Date
2014-05-03T10:10:49.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2483024.1229221900
Y Coordinate
6967148.8410080100
Lat Long Location
264 W COMSTOCK ST, DALLAS, TX, 75208
Unique Key
1120429227
13-00511142
Service Request Number: 13-00511142 • Address: MAPLE AVE & WOLF ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00511142
Address
MAPLE AVE & WOLF ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-11T12:18:06.000
Status
Closed
Created Date
2013-10-01T12:18:06.000
Update Date
2013-10-01T13:47:25.000
Closed Date
2013-10-01T13:47:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488573.5882242000
Y Coordinate
6977436.0965494200
Unique Key
1103756619
13-00564717
Service Request Number: 13-00564717 • Address: 323 ROCKY RIDGE ROAD, DALLAS, TX 75241 • Department: Trinity Watershed Management
Service Request Number
13-00564717
Address
323 ROCKY RIDGE ROAD, DALLAS, TX 75241
Department
Trinity Watershed Management
Service Request Type
Yard Waste - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-24T19:16:13.000
Status
Closed
Created Date
2013-11-10T19:16:13.000
Update Date
2013-11-13T16:33:21.000
Closed Date
2013-11-13T16:33:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
323 ROCKY RIDGE ROAD, DALLAS, TX, 75241
Unique Key
1107355546
13-00540254
Service Request Number: 13-00540254 • Address: 800 S PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
13-00540254
Address
800 S PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-30T09:13:41.000
Status
Closed
Created Date
2013-10-23T09:13:41.000
Update Date
2013-12-03T01:05:20.000
Closed Date
2013-10-18T01:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532150.4940554000
Y Coordinate
6942293.8765468400
Lat Long Location
800 S PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1105725537
14-00132277
Service Request Number: 14-00132277 • Address: 1300 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00132277
Address
1300 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T13:52:49.000
Status
Closed
Created Date
2014-04-19T13:52:49.000
Update Date
2014-04-19T13:56:14.000
Closed Date
2014-04-19T13:56:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2555161.9626069800
Y Coordinate
6937012.7319531000
Lat Long Location
1300 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1119122251
14-00085150
Service Request Number: 14-00085150 • Address: 2846 DON ST, DALLAS, TX • City Council District: 5
Service Request Number
14-00085150
Address
2846 DON ST, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T20:46:17.000
Status
Closed
Created Date
2014-03-17T20:46:17.000
Update Date
2014-03-18T08:18:10.000
Closed Date
2014-03-18T08:18:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2528990.0106009700
Y Coordinate
6964423.0819566100
Lat Long Location
2846 DON ST, DALLAS, TX
Unique Key
1116219871
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