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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00511511
Service Request Number: 13-00511511 • Address: LEMMON AVE & N CENTRAL EXPY, DALLAS, 75204, DALLAS, TX 75204 • City Council District: 14
Service Request Number
13-00511511
Address
LEMMON AVE & N CENTRAL EXPY, DALLAS, 75204, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-10T14:42:47.000
Status
Closed
Created Date
2013-10-01T14:42:47.000
Update Date
2013-10-10T09:43:08.000
Closed Date
2013-10-10T09:43:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492929.6590610000
Y Coordinate
6979530.2926113600
Unique Key
1103777796
14-00085179
Service Request Number: 14-00085179 • Address: 3822 KINGSFORD AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00085179
Address
3822 KINGSFORD AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T21:35:51.000
Status
Closed
Created Date
2014-03-17T21:35:51.000
Update Date
2014-03-31T15:33:55.000
Closed Date
2014-03-26T15:33:00.000
Priority
Standard
Method Received Description
Web
X Coordinate
2532591.2266344600
Y Coordinate
6968076.0216110700
Lat Long Location
3822 KINGSFORD AVE, DALLAS, TX
Unique Key
1116221423
13-00564824
Service Request Number: 13-00564824 • Address: BUCKNER@MOCKINGBIRD, DALLAS, TX • Department: Park/Recreation Department
Service Request Number
13-00564824
Address
BUCKNER@MOCKINGBIRD, DALLAS, TX
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-11T06:15:54.000
Status
Closed
Created Date
2013-11-11T06:15:54.000
Update Date
2013-11-14T10:04:07.000
Closed Date
2013-11-14T10:04:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1107365920
14-00073141
Service Request Number: 14-00073141 • Address: 10752 N LANETT CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00073141
Address
10752 N LANETT CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-03-12T09:44:03.000
Status
Closed
Created Date
2014-03-07T09:44:03.000
Update Date
2014-03-13T16:34:21.000
Closed Date
2014-03-13T16:34:20.000
Outcome
SEE ACTIVITY DETAILS
Priority
Standard
Method Received Description
Phone
X Coordinate
2521711.8962170600
Y Coordinate
7003658.3409985900
Lat Long Location
10752 N LANETT CIR, DALLAS, TX, 75238
Unique Key
1115460356
14-00123116
Service Request Number: 14-00123116 • Address: 1107 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00123116
Address
1107 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T11:14:29.000
Status
Closed
Created Date
2014-04-14T11:14:29.000
Update Date
2014-04-16T10:24:27.000
Closed Date
2014-04-16T10:24:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488386.2855800000
Y Coordinate
6950071.5150407100
Lat Long Location
1107 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1118573250
14-00111657
Service Request Number: 14-00111657 • Address: 1806 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00111657
Address
1806 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T09:16:37.000
Status
Closed
Created Date
2014-04-07T09:16:37.000
Update Date
2014-05-03T08:26:39.000
Closed Date
2014-05-03T08:26:39.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2521903.5746722800
Y Coordinate
6958009.2777935800
Lat Long Location
1806 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1117884746
14-00085163
Service Request Number: 14-00085163 • Address: 2914 DON ST, DALLAS, TX • City Council District: 5
Service Request Number
14-00085163
Address
2914 DON ST, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T21:02:17.000
Status
Closed
Created Date
2014-03-17T21:02:17.000
Update Date
2014-04-02T08:10:41.000
Closed Date
2014-04-02T08:10:40.000
Priority
Standard
Method Received Description
Web
X Coordinate
2528984.0039200700
Y Coordinate
6964795.8638472600
Lat Long Location
2914 DON ST, DALLAS, TX
Unique Key
1116220486
13-00564837
Service Request Number: 13-00564837 • Address: BELT LINE RD & COIT RD, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
13-00564837
Address
BELT LINE RD & COIT RD, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-16T07:15:14.000
Status
Closed
Created Date
2013-11-11T07:15:14.000
Update Date
2013-11-11T13:20:07.000
Closed Date
2013-11-11T13:20:06.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2499428.6438841500
Y Coordinate
7033234.6669132200
Unique Key
1107366976
13-00564869
Service Request Number: 13-00564869 • Address: W NORTHWEST HWY & DALLAS NORTH TOLLWAY, DALLAS, 75220, DALLAS, TX • City Council District: 13
Service Request Number
13-00564869
Address
W NORTHWEST HWY & DALLAS NORTH TOLLWAY, DALLAS, 75220, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-12T07:57:23.000
Status
Closed
Created Date
2013-11-11T07:57:23.000
Update Date
2013-11-11T11:15:05.000
Closed Date
2013-11-11T10:56:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486891.9412851400
Y Coordinate
7002032.3207773900
Unique Key
1107369350
14-00132190
Service Request Number: 14-00132190 • Address: 265 N MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00132190
Address
265 N MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T11:20:19.000
Status
Closed
Created Date
2014-04-19T11:20:19.000
Update Date
2014-04-28T09:26:49.000
Closed Date
2014-04-28T09:26:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475289.9209096100
Y Coordinate
6958798.7206452400
Lat Long Location
265 N MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1119116828
14-00148452
Service Request Number: 14-00148452 • Address: 2906 ETTA DR, DALLAS, TX • City Council District: 5
Service Request Number
14-00148452
Address
2906 ETTA DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T14:45:18.000
Status
Closed
Created Date
2014-04-29T14:45:18.000
Update Date
2014-05-08T14:47:57.000
Closed Date
2014-05-08T14:47:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2530846.5480642200
Y Coordinate
6964546.0268710000
Lat Long Location
2906 ETTA DR, DALLAS, TX
Unique Key
1120099849
14-00132154
Service Request Number: 14-00132154 • Address: 5700 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
14-00132154
Address
5700 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T10:23:21.000
Status
Closed
Created Date
2014-04-19T10:23:21.000
Update Date
2014-04-20T07:42:44.000
Closed Date
2014-04-20T07:42:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2466115.7385387100
Y Coordinate
6933270.6552702200
Lat Long Location
5700 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1119114571
14-00141554
Service Request Number: 14-00141554 • Address: 3233 S RAVINIA DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00141554
Address
3233 S RAVINIA DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-27T18:38:20.000
Status
Closed
Created Date
2014-04-24T18:38:20.000
Update Date
2014-04-26T22:49:31.000
Closed Date
2014-04-26T22:49:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469772.2158211500
Y Coordinate
6943005.4417433600
Lat Long Location
3233 S RAVINIA DR, DALLAS, TX, 75233
Unique Key
1119673590
14-00151740
Service Request Number: 14-00151740 • Address: 355 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00151740
Address
355 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T09:20:01.000
Status
Closed
Created Date
2014-05-01T09:20:01.000
Update Date
2014-05-21T14:20:08.000
Closed Date
2014-05-21T14:20:07.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535230.5729334000
Y Coordinate
6948654.2427047400
Lat Long Location
355 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1120296657
14-00146806
Service Request Number: 14-00146806 • Address: 932 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00146806
Address
932 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-12T20:12:28.000
Status
Closed
Created Date
2014-04-28T20:12:28.000
Update Date
2014-04-30T10:18:44.000
Closed Date
2014-04-30T10:18:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479378.9765151800
Y Coordinate
6959123.7551878800
Lat Long Location
932 W 8TH ST, DALLAS, TX, 75208
Unique Key
1120006800
14-00085122
Service Request Number: 14-00085122 • Address: 800 S WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00085122
Address
800 S WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-18T19:55:05.000
Status
Closed
Created Date
2014-03-17T19:55:05.000
Update Date
2014-03-18T08:30:29.000
Closed Date
2014-03-18T08:30:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2454525.8106851100
Y Coordinate
6955021.0254068800
Lat Long Location
800 S WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1116218333
14-00153894
Service Request Number: 14-00153894 • Address: 4814 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00153894
Address
4814 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T09:22:31.000
Status
Closed
Created Date
2014-05-02T09:22:31.000
Update Date
2014-05-23T15:43:27.000
Closed Date
2014-05-23T15:43:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504758.9413897100
Y Coordinate
6973655.2800810500
Lat Long Location
4814 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1120421907
14-00085227
Service Request Number: 14-00085227 • Address: 3701 COPELAND ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085227
Address
3701 COPELAND ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T23:19:34.000
Status
Duplicate (closed)
Created Date
2014-03-17T23:19:34.000
Update Date
2014-03-19T13:23:27.000
Closed Date
2014-03-19T13:23:27.000
Priority
Standard
Method Received Description
Web
X Coordinate
2507040.8992314000
Y Coordinate
6966650.5884405700
Lat Long Location
3701 COPELAND ST, DALLAS, TX
Unique Key
1116224381
14-00085020
Service Request Number: 14-00085020 • Address: 5689 N JIM MILLER RD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00085020
Address
5689 N JIM MILLER RD, DALLAS, TX 75228
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-31T17:30:01.000
Status
Closed
Created Date
2014-03-17T17:30:01.000
Update Date
2014-03-18T10:01:12.000
Closed Date
2014-03-18T10:01:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521552.5184113500
Y Coordinate
6976676.7415891600
Lat Long Location
5689 N JIM MILLER RD, DALLAS, TX, 75228
Unique Key
1116210107
14-00098592
Service Request Number: 14-00098592 • Address: 12203 E NORTHWEST HWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00098592
Address
12203 E NORTHWEST HWY, DALLAS, TX 75218
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-04T16:46:53.000
Status
Closed
Created Date
2014-03-27T16:46:53.000
Update Date
2014-04-07T13:24:34.000
Closed Date
2014-04-07T13:24:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2530407.0841628000
Y Coordinate
7002237.2404817800
Lat Long Location
12203 E NORTHWEST HWY, DALLAS, TX, 75218
Unique Key
1117058020
14-00157695
Service Request Number: 14-00157695 • Address: 3122 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157695
Address
3122 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T13:08:24.000
Status
Closed
Created Date
2014-05-05T13:08:24.000
Update Date
2014-06-02T09:39:12.000
Closed Date
2014-06-02T09:39:12.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490163.2936695700
Y Coordinate
6945101.3039065500
Lat Long Location
3122 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120645766
13-00564710
Service Request Number: 13-00564710 • Address: MIDWAY RD & NORTHAVEN RD, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00564710
Address
MIDWAY RD & NORTHAVEN RD, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-20T18:56:37.000
Status
Closed
Created Date
2013-11-10T18:56:37.000
Update Date
2013-11-12T07:27:47.000
Closed Date
2013-11-12T07:27:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478495.3330404500
Y Coordinate
7015209.1926538100
Unique Key
1107355143
14-00141630
Service Request Number: 14-00141630 • Address: 363 S NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00141630
Address
363 S NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T20:35:01.000
Status
Closed
Created Date
2014-04-24T20:35:01.000
Update Date
2014-04-25T12:16:56.000
Closed Date
2014-04-25T12:16:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2532901.4286003200
Y Coordinate
6944979.5276384400
Lat Long Location
363 S NACHITA DR, DALLAS, TX, 75217
Unique Key
1119681391
14-00158762
Service Request Number: 14-00158762 • Address: 6532 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 14
Service Request Number
14-00158762
Address
6532 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T23:44:32.000
Status
Closed
Created Date
2014-05-05T23:44:32.000
Update Date
2014-05-15T14:37:36.000
Closed Date
2014-05-15T14:37:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506344.3634903200
Y Coordinate
6998958.1937911400
Lat Long Location
6532 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1120708311
14-00157756
Service Request Number: 14-00157756 • Address: 1310 E CORNING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157756
Address
1310 E CORNING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T13:39:48.000
Status
Closed
Created Date
2014-05-05T13:39:48.000
Update Date
2014-05-23T14:35:06.000
Closed Date
2014-05-23T14:35:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489837.3824597900
Y Coordinate
6944975.9891520400
Lat Long Location
1310 E CORNING AVE, DALLAS, TX, 75216
Unique Key
1120649472
14-00155905
Service Request Number: 14-00155905 • Address: 2800 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00155905
Address
2800 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T14:43:13.000
Status
Closed
Created Date
2014-05-03T14:43:13.000
Update Date
2014-05-03T14:46:58.000
Closed Date
2014-05-03T14:46:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527120.5793781100
Y Coordinate
6963988.3195628900
Lat Long Location
2800 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1120539936
13-00511600
Service Request Number: 13-00511600 • Address: BURBANK ST & DENTON DR, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00511600
Address
BURBANK ST & DENTON DR, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-11T15:12:24.000
Status
Closed
Created Date
2013-10-01T15:12:24.000
Update Date
2013-10-02T07:18:44.000
Closed Date
2013-10-02T07:18:43.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2472133.0799575500
Y Coordinate
6993115.2551660500
Unique Key
1103783102
14-00158771
Service Request Number: 14-00158771 • Address: 2929 N STEMMONS FWY, DALLAS, TX 75247 • City Council District: 6
Service Request Number
14-00158771
Address
2929 N STEMMONS FWY, DALLAS, TX 75247
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - New/Relocation - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-14T03:23:51.000
Status
Closed
Created Date
2014-05-06T03:23:51.000
Update Date
2014-05-08T10:18:42.000
Closed Date
2014-05-08T10:16:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2474693.3988811200
Y Coordinate
6982130.5683733100
Lat Long Location
2929 N STEMMONS FWY, DALLAS, TX, 75247
Unique Key
1120709085
14-00153999
Service Request Number: 14-00153999 • Address: 5354 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00153999
Address
5354 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-30T10:02:39.000
Status
Closed
Created Date
2014-05-02T10:02:39.000
Update Date
2014-06-17T16:12:28.000
Closed Date
2014-06-17T16:12:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456249.7999675700
Y Coordinate
6958195.5162274900
Lat Long Location
5354 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1120428158
14-00145240
Service Request Number: 14-00145240 • Address: 1130 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00145240
Address
1130 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T09:58:02.000
Status
Closed
Created Date
2014-04-28T09:58:02.000
Update Date
2014-04-28T10:04:44.000
Closed Date
2014-04-28T10:04:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456842.8827805400
Y Coordinate
6961227.9133292600
Lat Long Location
1130 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1119908778
14-00085229
Service Request Number: 14-00085229 • Address: 3710 COPELAND ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00085229
Address
3710 COPELAND ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T23:22:27.000
Status
Closed
Created Date
2014-03-17T23:22:27.000
Update Date
2014-03-19T13:19:46.000
Closed Date
2014-03-19T13:19:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2507097.4116375700
Y Coordinate
6966653.4438168400
Lat Long Location
3710 COPELAND ST, DALLAS, TX
Unique Key
1116224492
14-00132347
Service Request Number: 14-00132347 • Address: 8600 W CAMP WISDOM RD, DALLAS, TX 75249 • City Council District: 3
Service Request Number
14-00132347
Address
8600 W CAMP WISDOM RD, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T15:06:24.000
Status
Closed
Created Date
2014-04-19T15:06:24.000
Update Date
2014-04-19T15:27:25.000
Closed Date
2014-04-19T15:27:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2436307.0078871800
Y Coordinate
6925032.5675917000
Lat Long Location
8600 W CAMP WISDOM RD, DALLAS, TX, 75249
Unique Key
1119126869
13-00511463
Service Request Number: 13-00511463 • Address: BRYAN ST & N FITZHUGH AVE, DALLAS, 75206, DALLAS, TX • City Council District: 2
Service Request Number
13-00511463
Address
BRYAN ST & N FITZHUGH AVE, DALLAS, 75206, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-11T14:25:28.000
Status
Closed
Created Date
2013-10-01T14:25:28.000
Update Date
2013-10-02T07:15:04.000
Closed Date
2013-10-02T07:15:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498915.6448946600
Y Coordinate
6979729.5618348700
Unique Key
1103775074
14-00148559
Service Request Number: 14-00148559 • Address: 2026 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00148559
Address
2026 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-06T15:10:10.000
Status
Closed
Created Date
2014-04-29T15:10:10.000
Update Date
2014-05-02T06:23:57.000
Closed Date
2014-05-02T06:23:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2475094.3944982700
Y Coordinate
6954273.4114996900
Lat Long Location
2026 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120104893
14-00155832
Service Request Number: 14-00155832 • Address: 3608 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00155832
Address
3608 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T13:41:18.000
Status
Closed
Created Date
2014-05-03T13:41:18.000
Update Date
2014-05-06T09:25:00.000
Closed Date
2014-05-06T09:24:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2491685.7484487400
Y Coordinate
6984955.1673202800
Lat Long Location
3608 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1120535378
13-00564902
Service Request Number: 13-00564902 • Address: WHITE ROCK TRL & CHURCH RD, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
13-00564902
Address
WHITE ROCK TRL & CHURCH RD, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-30T08:16:07.000
Status
Closed
Created Date
2013-11-11T08:16:07.000
Update Date
2013-11-14T10:29:58.000
Closed Date
2013-11-14T10:29:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511605.3947740100
Y Coordinate
7009868.9688676100
Unique Key
1107371819
14-00151801
Service Request Number: 14-00151801 • Address: 266 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00151801
Address
266 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-04T09:32:04.000
Status
Closed
Created Date
2014-05-01T09:32:04.000
Update Date
2014-05-01T09:34:59.000
Closed Date
2014-05-01T09:34:56.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2522079.0612369900
Y Coordinate
6948028.5195057900
Lat Long Location
266 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1120299925
14-00160245
Service Request Number: 14-00160245 • Address: 1310 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160245
Address
1310 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T15:33:57.000
Status
Closed
Created Date
2014-05-06T15:33:57.000
Update Date
2014-06-05T09:40:23.000
Closed Date
2014-06-05T09:40:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489786.3014863800
Y Coordinate
6944299.3921064500
Lat Long Location
1310 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1120801046
14-00157791
Service Request Number: 14-00157791 • Address: 3110 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157791
Address
3110 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T13:55:19.000
Status
Closed
Created Date
2014-05-05T13:55:19.000
Update Date
2014-06-02T09:51:00.000
Closed Date
2014-06-02T09:51:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490147.4825972200
Y Coordinate
6945131.0347292700
Lat Long Location
3110 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120651369
13-00540096
Service Request Number: 13-00540096 • Address: FOREST PARK RD & INWOOD RD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00540096
Address
FOREST PARK RD & INWOOD RD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Non Dispatch/Other - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-02T08:34:04.000
Status
Closed
Created Date
2013-10-23T08:34:04.000
Update Date
2013-10-23T11:04:35.000
Closed Date
2013-10-23T11:04:35.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Phone
X Coordinate
2478618.5893744600
Y Coordinate
6984839.9793031000
Unique Key
1105716280
14-00151747
Service Request Number: 14-00151747 • Address: 4923 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00151747
Address
4923 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-12T09:20:47.000
Status
Closed
Created Date
2014-05-01T09:20:47.000
Update Date
2014-05-05T10:14:45.000
Closed Date
2014-05-05T10:14:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482225.5595142000
Y Coordinate
6994452.9211429900
Lat Long Location
4923 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1120296978
14-00154080
Service Request Number: 14-00154080 • Address: 2700 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00154080
Address
2700 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-03T10:24:48.000
Status
Closed
Created Date
2014-05-02T10:24:48.000
Update Date
2014-05-02T14:39:19.000
Closed Date
2014-05-02T12:55:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521280.8989253700
Y Coordinate
6963907.3591308600
Lat Long Location
2700 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1120433487
14-00155915
Service Request Number: 14-00155915 • Address: 2018 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00155915
Address
2018 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T14:48:27.000
Status
Closed
Created Date
2014-05-03T14:48:27.000
Update Date
2014-05-09T10:59:16.000
Closed Date
2014-05-09T10:59:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494315.1820532300
Y Coordinate
6948801.5682871500
Lat Long Location
2018 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1120540513
14-00158791
Service Request Number: 14-00158791 • Address: 1121 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158791
Address
1121 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T06:49:51.000
Status
Closed
Created Date
2014-05-06T06:49:51.000
Update Date
2014-05-07T08:23:37.000
Closed Date
2014-05-07T08:23:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487652.7013779900
Y Coordinate
6954743.4278024200
Lat Long Location
1121 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120710625
14-00146819
Service Request Number: 14-00146819 • Address: 143 NORTH SHORE DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146819
Address
143 NORTH SHORE DR, DALLAS, TX 75216
City Council District
4
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-12T20:22:29.000
Status
Closed
Created Date
2014-04-28T20:22:29.000
Update Date
2014-04-29T11:53:27.000
Closed Date
2014-04-29T11:53:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484454.6082003100
Y Coordinate
6953550.2168674900
Lat Long Location
143 NORTH SHORE DR, DALLAS, TX, 75216
Unique Key
1120007517
14-00150414
Service Request Number: 14-00150414 • Address: 915 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00150414
Address
915 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-03T13:45:56.000
Status
Closed
Created Date
2014-04-30T13:45:56.000
Update Date
2014-05-08T21:24:44.000
Closed Date
2014-05-08T21:24:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2487853.6696083200
Y Coordinate
6937173.2284864200
Lat Long Location
915 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1120215621
14-00141547
Service Request Number: 14-00141547 • Address: 213 S BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00141547
Address
213 S BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-08T18:26:39.000
Status
Closed
Created Date
2014-04-24T18:26:39.000
Update Date
2014-04-25T12:50:28.000
Closed Date
2014-04-25T12:50:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482424.7730726300
Y Coordinate
6957613.3768746600
Lat Long Location
213 S BISHOP AVE, DALLAS, TX, 75208
Unique Key
1119673103
14-00049301
Service Request Number: 14-00049301 • Address: 2338 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00049301
Address
2338 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-26T16:21:32.000
Status
Closed
Created Date
2014-02-13T16:21:32.000
Update Date
2014-03-09T21:54:50.000
Closed Date
2014-03-09T21:54:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2527139.4313081500
Y Coordinate
6961656.1380114700
Lat Long Location
2338 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1113923619
13-00511632
Service Request Number: 13-00511632 • Address: GOODING DR & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX • City Council District: 6
Service Request Number
13-00511632
Address
GOODING DR & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-10T15:20:55.000
Status
Closed
Created Date
2013-10-01T15:20:55.000
Update Date
2013-10-04T11:28:56.000
Closed Date
2013-10-04T11:28:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476910.0275935500
Y Coordinate
7007204.7503680400
Unique Key
1103784790
14-00073192
Service Request Number: 14-00073192 • Address: 425 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00073192
Address
425 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-18T10:05:26.000
Status
Closed
Created Date
2014-03-07T10:05:26.000
Update Date
2014-04-07T09:52:48.000
Closed Date
2014-04-07T09:52:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481745.1332572200
Y Coordinate
6968418.4718198800
Lat Long Location
425 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1115463887
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