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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
14-00081055
Service Request Number: 14-00081055 • Address: 1131 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00081055
Address
1131 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Electrical Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-07T07:25:44.000
Status
Closed
Created Date
2014-03-14T07:25:44.000
Update Date
2014-03-14T07:36:33.000
Closed Date
2014-03-14T07:36:32.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2489532.7501147200
Y Coordinate
6935399.4294559800
Lat Long Location
1131 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1115960137
14-00135276
Service Request Number: 14-00135276 • Address: 912 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00135276
Address
912 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T09:09:06.000
Status
Closed
Created Date
2014-04-22T09:09:06.000
Update Date
2014-05-16T15:49:37.000
Closed Date
2014-05-16T15:49:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2476841.8499044100
Y Coordinate
6955081.9314409600
Lat Long Location
912 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1119302164
14-00135215
Service Request Number: 14-00135215 • Address: 6575 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 9
Service Request Number
14-00135215
Address
6575 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T08:55:28.000
Status
Closed
Created Date
2014-04-22T08:55:28.000
Update Date
2014-04-25T16:21:24.000
Closed Date
2014-04-25T16:21:23.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506778.6045896700
Y Coordinate
6998958.8840334000
Lat Long Location
6575 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1119298641
13-00560024
Service Request Number: 13-00560024 • Address: @ CONER BUCKNER @ BRUTON, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00560024
Address
@ CONER BUCKNER @ BRUTON, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-21T15:52:12.000
Status
Closed
Created Date
2013-11-06T15:52:12.000
Update Date
2013-11-18T12:49:57.000
Closed Date
2013-11-18T12:49:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
CONER BUCKNER, DALLAS, TX
Unique Key
1107044127
13-00535334
Service Request Number: 13-00535334 • Address: S BELT LINE RD & SEAGOVILLE RD, DALLAS, 75253, DALLAS, TX 75253 • City Council District: 8
Service Request Number
13-00535334
Address
S BELT LINE RD & SEAGOVILLE RD, DALLAS, 75253, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-20T09:02:37.000
Status
Closed
Created Date
2013-10-19T09:02:37.000
Update Date
2013-10-19T10:40:34.000
Closed Date
2013-10-19T10:40:34.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2556510.4385529600
Y Coordinate
6938483.9275964500
Unique Key
1105390877
14-00080974
Service Request Number: 14-00080974 • Address: 4017 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00080974
Address
4017 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-24T21:40:52.000
Status
Closed
Created Date
2014-03-13T21:40:52.000
Update Date
2014-04-14T12:07:37.000
Closed Date
2014-04-14T12:07:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502754.9059177600
Y Coordinate
6950891.4988108100
Lat Long Location
4017 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1115954907
14-00098572
Service Request Number: 14-00098572 • Address: 2500 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00098572
Address
2500 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-03T16:37:16.000
Status
Closed
Created Date
2014-03-27T16:37:16.000
Update Date
2014-03-27T16:39:20.000
Closed Date
2014-03-27T16:39:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473056.3420419500
Y Coordinate
6948888.8715073900
Lat Long Location
2500 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1117056635
14-00148803
Service Request Number: 14-00148803 • Address: 415 S BOND AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00148803
Address
415 S BOND AVE, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T16:28:16.000
Status
Closed
Created Date
2014-04-29T16:28:16.000
Update Date
2014-05-05T08:11:48.000
Closed Date
2014-05-05T08:11:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2457674.2722583200
Y Coordinate
6956998.3992639000
Lat Long Location
415 S BOND AVE, DALLAS, TX, 75211
Unique Key
1120119094
13-00535399
Service Request Number: 13-00535399 • Address: 4414 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00535399
Address
4414 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-20T10:49:09.000
Status
Closed
Created Date
2013-10-19T10:49:09.000
Update Date
2013-10-19T13:08:17.000
Closed Date
2013-10-19T12:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504864.9440686000
Y Coordinate
6963138.5150318100
Lat Long Location
4414 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1105395161
14-00148643
Service Request Number: 14-00148643 • Address: 4215 HAMILTON AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00148643
Address
4215 HAMILTON AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T15:37:48.000
Status
Duplicate (closed)
Created Date
2014-04-29T15:37:48.000
Update Date
2014-09-05T16:50:44.000
Closed Date
2014-09-05T16:50:44.000
Priority
Standard
Method Received Description
Web
X Coordinate
2506173.1901410700
Y Coordinate
6969577.7370017000
Lat Long Location
4215 HAMILTON AVE, DALLAS, TX
Unique Key
1120109638
13-00535263
Service Request Number: 13-00535263 • Address: SHILOH RD & SANTA ANNA AVE, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
13-00535263
Address
SHILOH RD & SANTA ANNA AVE, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-19T23:26:17.000
Status
Closed
Created Date
2013-10-18T23:26:17.000
Update Date
2013-10-19T12:23:41.000
Closed Date
2013-10-19T08:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2531725.5260350400
Y Coordinate
6999127.4973796100
Unique Key
1105385462
13-00535333
Service Request Number: 13-00535333 • Address: W CANTY ST & N TYLER ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00535333
Address
W CANTY ST & N TYLER ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-20T08:59:58.000
Status
Closed
Created Date
2013-10-19T08:59:58.000
Update Date
2013-10-19T12:40:49.000
Closed Date
2013-10-19T12:27:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479601.5710602700
Y Coordinate
6960703.2685694900
Unique Key
1105390791
14-00132153
Service Request Number: 14-00132153 • Address: 433 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00132153
Address
433 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-22T10:21:05.000
Status
Closed
Created Date
2014-04-19T10:21:05.000
Update Date
2014-04-20T13:35:29.000
Closed Date
2014-04-20T13:35:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2469154.9369781700
Y Coordinate
6959055.9123729500
Lat Long Location
433 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1119114503
13-00559961
Service Request Number: 13-00559961 • Address: 3201 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00559961
Address
3201 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-06T15:34:23.000
Status
Closed
Created Date
2013-11-06T15:34:23.000
Update Date
2014-05-22T08:25:35.000
Closed Date
2014-05-22T08:25:34.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2501215.4522759000
Y Coordinate
6966588.1946585200
Lat Long Location
3201 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1107040557
14-00158735
Service Request Number: 14-00158735 • Address: 1700 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00158735
Address
1700 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-11T22:11:11.000
Status
Closed
Created Date
2014-05-05T22:11:11.000
Update Date
2014-06-17T15:11:41.000
Closed Date
2014-06-17T15:11:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496153.1701955500
Y Coordinate
6978928.4128573000
Lat Long Location
1700 N PEAK ST, DALLAS, TX, 75204
Unique Key
1120705850
14-00165775
Service Request Number: 14-00165775 • Address: 1601 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00165775
Address
1601 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-23T08:48:41.000
Status
Closed
Created Date
2014-05-09T08:48:41.000
Update Date
2014-05-21T16:30:13.000
Closed Date
2014-05-21T16:30:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477190.5856931900
Y Coordinate
6965488.1293918500
Lat Long Location
1601 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1121133500
14-00156034
Service Request Number: 14-00156034 • Address: 4000 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00156034
Address
4000 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T17:05:41.000
Status
Closed
Created Date
2014-05-03T17:05:41.000
Update Date
2014-05-03T18:57:02.000
Closed Date
2014-05-03T18:57:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2467257.9699538700
Y Coordinate
6939756.0068608900
Lat Long Location
4000 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1120547779
14-00155937
Service Request Number: 14-00155937 • Address: 2500 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 1
Service Request Number
14-00155937
Address
2500 S FRANKLIN ST, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T15:01:55.000
Status
Closed
Created Date
2014-05-03T15:01:55.000
Update Date
2014-05-03T15:03:52.000
Closed Date
2014-05-03T15:03:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473150.9040611100
Y Coordinate
6949260.6550120900
Lat Long Location
2500 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1120541850
13-00535414
Service Request Number: 13-00535414 • Address: FAIR PARK, DALLAS MUSIC HALL, DALLAS, TX • Department: Park/Recreation Department
Service Request Number
13-00535414
Address
FAIR PARK, DALLAS MUSIC HALL, DALLAS, TX
Department
Park/Recreation Department
Service Request Type
Museums/Zoo/Fair/Park Facilities - PKR
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-29T11:11:39.000
Status
Closed
Created Date
2013-10-19T11:11:39.000
Update Date
2014-04-28T14:01:18.000
Closed Date
2014-04-28T14:01:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1105396147
14-00155965
Service Request Number: 14-00155965 • Address: 2700 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00155965
Address
2700 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T15:30:42.000
Status
Closed
Created Date
2014-05-03T15:30:42.000
Update Date
2014-05-08T15:38:42.000
Closed Date
2014-05-08T15:38:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473801.1591489100
Y Coordinate
6948278.5855718500
Lat Long Location
2700 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1120543722
14-00165749
Service Request Number: 14-00165749 • Address: 2300 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00165749
Address
2300 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T08:40:07.000
Status
Closed
Created Date
2014-05-09T08:40:07.000
Update Date
2014-05-14T09:58:00.000
Closed Date
2014-05-14T09:57:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521394.9575325100
Y Coordinate
6961582.8695074100
Lat Long Location
2300 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1121131741
14-00135407
Service Request Number: 14-00135407 • Address: 2075 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00135407
Address
2075 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T09:37:20.000
Status
Closed
Created Date
2014-04-22T09:37:20.000
Update Date
2014-04-22T10:14:48.000
Closed Date
2014-04-22T10:14:47.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527080.9153438600
Y Coordinate
6959950.5846898400
Lat Long Location
2075 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1119309950
13-00560269
Service Request Number: 13-00560269 • Address: COMMERCE ST & 2ND AVE, DALLAS, 75226, DALLAS, TX • City Council District: 2
Service Request Number
13-00560269
Address
COMMERCE ST & 2ND AVE, DALLAS, 75226, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-16T16:53:06.000
Status
Closed
Created Date
2013-11-06T16:53:06.000
Update Date
2013-11-19T14:04:31.000
Closed Date
2013-11-19T14:04:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498315.9527663300
Y Coordinate
6972742.3207888300
Unique Key
1107058723
13-00560300
Service Request Number: 13-00560300 • Address: WALNUT HILL LN & PRESTON RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
13-00560300
Address
WALNUT HILL LN & PRESTON RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-11-13T17:05:38.000
Status
Closed
Created Date
2013-11-06T17:05:38.000
Update Date
2013-11-06T17:12:51.000
Closed Date
2013-11-06T17:12:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489092.2138467600
Y Coordinate
7007335.3308703200
Unique Key
1107061191
14-00098610
Service Request Number: 14-00098610 • Address: 2224 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00098610
Address
2224 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T16:52:37.000
Status
Closed
Created Date
2014-03-27T16:52:37.000
Update Date
2014-04-01T11:47:14.000
Closed Date
2014-04-01T11:47:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474299.3515057200
Y Coordinate
6954145.0854487700
Lat Long Location
2224 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1117058963
14-00158863
Service Request Number: 14-00158863 • Address: 3118 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158863
Address
3118 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T07:58:59.000
Status
Closed
Created Date
2014-05-06T07:58:59.000
Update Date
2014-05-23T14:38:53.000
Closed Date
2014-05-23T14:38:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490158.0233121200
Y Coordinate
6945111.2141807900
Lat Long Location
3118 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120715511
14-00161374
Service Request Number: 14-00161374 • Address: 513 S RIVERFRONT BLVD, DALLAS, TX 75207 • City Council District: 1
Service Request Number
14-00161374
Address
513 S RIVERFRONT BLVD, DALLAS, TX 75207
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T09:29:48.000
Status
Closed
Created Date
2014-05-07T09:29:48.000
Update Date
2014-05-07T09:31:38.000
Closed Date
2014-05-07T09:31:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487490.4558198400
Y Coordinate
6967190.3615505700
Lat Long Location
513 S RIVERFRONT BLVD, DALLAS, TX, 75207
Unique Key
1120867781
14-00148635
Service Request Number: 14-00148635 • Address: 2702 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00148635
Address
2702 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T15:35:17.000
Status
Closed
Created Date
2014-04-29T15:35:17.000
Update Date
2014-05-23T14:58:07.000
Closed Date
2014-05-23T14:58:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487972.5784997500
Y Coordinate
6947181.1683123800
Lat Long Location
2702 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120109278
14-00085286
Service Request Number: 14-00085286 • Address: 311 N DENVER ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00085286
Address
311 N DENVER ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-21T07:52:47.000
Status
Closed
Created Date
2014-03-18T07:52:47.000
Update Date
2014-03-18T10:32:37.000
Closed Date
2014-03-18T10:32:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2485221.8747623500
Y Coordinate
6960106.8931274100
Lat Long Location
311 N DENVER ST, DALLAS, TX, 75203
Unique Key
1116228714
14-00098593
Service Request Number: 14-00098593 • Address: 1024 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00098593
Address
1024 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-08T16:47:28.000
Status
Closed
Created Date
2014-03-27T16:47:28.000
Update Date
2014-04-24T19:04:18.000
Closed Date
2014-04-24T19:04:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476088.2028149600
Y Coordinate
6954612.9036915100
Lat Long Location
1024 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1117057913
14-00098690
Service Request Number: 14-00098690 • Address: 643 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00098690
Address
643 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-04T17:57:19.000
Status
Closed
Created Date
2014-03-27T17:57:19.000
Update Date
2014-03-28T14:08:07.000
Closed Date
2014-03-28T14:08:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2486738.4553072900
Y Coordinate
6935908.6014955800
Lat Long Location
643 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1117063761
14-00165872
Service Request Number: 14-00165872 • Address: 1515 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00165872
Address
1515 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T09:16:14.000
Status
Closed
Created Date
2014-05-09T09:16:14.000
Update Date
2014-05-09T09:51:25.000
Closed Date
2014-05-09T09:51:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521829.6649545900
Y Coordinate
6956341.9419911500
Lat Long Location
1515 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1121139691
14-00155920
Service Request Number: 14-00155920 • Address: 2032 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00155920
Address
2032 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T14:50:30.000
Status
Closed
Created Date
2014-05-03T14:50:30.000
Update Date
2014-05-09T10:57:14.000
Closed Date
2014-05-09T10:57:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494372.2726048000
Y Coordinate
6948778.0365300200
Lat Long Location
2032 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1120540811
14-00135345
Service Request Number: 14-00135345 • Address: 3419 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00135345
Address
3419 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T09:24:52.000
Status
Closed
Created Date
2014-04-22T09:24:52.000
Update Date
2014-05-08T15:25:38.000
Closed Date
2014-05-08T15:25:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478681.7164679800
Y Coordinate
6972194.2044979700
Lat Long Location
3419 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1119306478
14-00132303
Service Request Number: 14-00132303 • Address: 1808 GREENVILLE AVE, DALLAS, TX • City Council District: 14
Service Request Number
14-00132303
Address
1808 GREENVILLE AVE, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-03T14:29:15.000
Status
Closed
Created Date
2014-04-19T14:29:15.000
Update Date
2014-04-30T12:41:00.000
Closed Date
2014-04-30T12:40:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2499916.3536001900
Y Coordinate
6982811.0783981300
Lat Long Location
1808 GREENVILLE AVE, DALLAS, TX
Unique Key
1119124008
14-00165754
Service Request Number: 14-00165754 • Address: 716 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00165754
Address
716 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Residential Tenant- CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-20T08:41:18.000
Status
Closed
Created Date
2014-05-09T08:41:18.000
Update Date
2014-05-14T14:43:18.000
Closed Date
2014-05-14T14:43:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482947.9413418800
Y Coordinate
6960248.5022719500
Lat Long Location
716 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1121132023
14-00132307
Service Request Number: 14-00132307 • Address: 1100 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132307
Address
1100 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T14:33:12.000
Status
Closed
Created Date
2014-04-19T14:33:12.000
Update Date
2014-04-19T14:35:18.000
Closed Date
2014-04-19T14:35:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478963.9529235100
Y Coordinate
6949018.1059513200
Lat Long Location
1100 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119124240
14-00158805
Service Request Number: 14-00158805 • Address: 920 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00158805
Address
920 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-24T07:18:48.000
Status
Closed
Created Date
2014-05-06T07:18:48.000
Update Date
2014-08-08T15:22:29.000
Closed Date
2014-08-08T15:19:00.000
Priority
Standard
Method Received Description
Web
X Coordinate
2475712.6502792800
Y Coordinate
6955009.2798493100
Lat Long Location
920 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1120711639
14-00151805
Service Request Number: 14-00151805 • Address: 355 N ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00151805
Address
355 N ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T09:33:35.000
Status
Closed
Created Date
2014-05-01T09:33:35.000
Update Date
2014-05-21T14:21:39.000
Closed Date
2014-05-21T14:21:37.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535230.5722182500
Y Coordinate
6948654.2439536000
Lat Long Location
355 N ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1120300207
14-00158836
Service Request Number: 14-00158836 • Address: 2210 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00158836
Address
2210 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T07:43:05.000
Status
Closed
Created Date
2014-05-06T07:43:05.000
Update Date
2014-05-06T14:14:59.000
Closed Date
2014-05-06T14:14:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478974.4740567700
Y Coordinate
6950379.9062715700
Lat Long Location
2210 S POLK ST, DALLAS, TX, 75224
Unique Key
1120713642
13-00560346
Service Request Number: 13-00560346 • Address: S GRIFFIN ST & JACKSON ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
13-00560346
Address
S GRIFFIN ST & JACKSON ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-16T18:08:00.000
Status
Closed
Created Date
2013-11-06T18:08:00.000
Update Date
2013-11-07T06:55:05.000
Closed Date
2013-11-07T06:55:04.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490160.1060851500
Y Coordinate
6970344.5513572100
Unique Key
1107064886
13-00535340
Service Request Number: 13-00535340 • Address: ROSS AVE & ARTS PLZ, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00535340
Address
ROSS AVE & ARTS PLZ, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-28T09:14:24.000
Status
Closed
Created Date
2013-10-19T09:14:24.000
Update Date
2013-10-23T11:09:07.000
Closed Date
2013-10-23T11:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492778.2303662200
Y Coordinate
6975165.5461494800
Unique Key
1105391313
14-00081004
Service Request Number: 14-00081004 • Address: 409 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00081004
Address
409 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-04-17T23:02:24.000
Status
Closed
Created Date
2014-03-13T23:02:24.000
Update Date
2014-03-21T10:20:53.000
Closed Date
2014-03-21T10:20:51.000
Priority
Standard
Method Received Description
Web
X Coordinate
2483538.7102071300
Y Coordinate
6959356.5963770000
Lat Long Location
409 N ZANG BLVD, DALLAS, TX, 75208
Unique Key
1115956690
14-00098693
Service Request Number: 14-00098693 • Address: 2610 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00098693
Address
2610 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T17:59:46.000
Status
Closed
Created Date
2014-03-27T17:59:46.000
Update Date
2014-03-31T16:12:02.000
Closed Date
2014-03-31T16:12:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494401.0767191200
Y Coordinate
6981760.2531444800
Lat Long Location
2610 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1117063949
14-00098658
Service Request Number: 14-00098658 • Address: 4563 W RED BIRD LN, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00098658
Address
4563 W RED BIRD LN, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-30T17:21:12.000
Status
Closed
Created Date
2014-03-27T17:21:12.000
Update Date
2014-03-27T22:33:12.000
Closed Date
2014-03-27T22:33:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2461395.2550799500
Y Coordinate
6932900.1616363800
Lat Long Location
4563 W RED BIRD LN, DALLAS, TX, 75236
Unique Key
1117061843
13-00535268
Service Request Number: 13-00535268 • Address: ST FRANCIS AVE & FERGUSON RD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
13-00535268
Address
ST FRANCIS AVE & FERGUSON RD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-01T23:55:42.000
Status
Closed
Created Date
2013-10-18T23:55:42.000
Update Date
2013-10-29T16:39:58.000
Closed Date
2013-10-29T16:39:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2519757.4600907600
Y Coordinate
6981762.6177633300
Unique Key
1105385839
14-00132418
Service Request Number: 14-00132418 • Address: 611 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00132418
Address
611 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T15:39:32.000
Status
Closed
Created Date
2014-04-19T15:39:32.000
Update Date
2014-04-20T11:28:56.000
Closed Date
2014-04-20T11:26:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2481210.0015648800
Y Coordinate
6956713.4676937300
Lat Long Location
611 W 12TH ST, DALLAS, TX, 75208
Unique Key
1119131198
14-00132345
Service Request Number: 14-00132345 • Address: 2902 E PERRYTON DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132345
Address
2902 E PERRYTON DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T15:05:58.000
Status
Closed
Created Date
2014-04-19T15:05:58.000
Update Date
2014-04-19T16:01:50.000
Closed Date
2014-04-19T16:01:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477471.0814846400
Y Coordinate
6946639.3728846000
Lat Long Location
2902 E PERRYTON DR, DALLAS, TX, 75224
Unique Key
1119126759
14-00132322
Service Request Number: 14-00132322 • Address: 1300 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132322
Address
1300 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T14:45:42.000
Status
Closed
Created Date
2014-04-19T14:45:42.000
Update Date
2014-04-19T14:49:24.000
Closed Date
2014-04-19T14:49:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478036.3917435500
Y Coordinate
6949003.8102154000
Lat Long Location
1300 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119125290
14-00155955
Service Request Number: 14-00155955 • Address: 2700 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
14-00155955
Address
2700 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T15:21:57.000
Status
Closed
Created Date
2014-05-03T15:21:57.000
Update Date
2014-05-03T15:23:52.000
Closed Date
2014-05-03T15:23:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471985.7340888300
Y Coordinate
6930967.0659984000
Lat Long Location
2700 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1120543080
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