311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00135366
Service Request Number: 14-00135366 • Address: 2803 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00135366
Address
2803 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-23T09:28:28.000
Status
Closed
Created Date
2014-04-22T09:28:28.000
Update Date
2014-04-22T10:15:59.000
Closed Date
2014-04-22T10:15:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470867.0085325400
Y Coordinate
6956545.7996732200
Lat Long Location
2803 W 12TH ST, DALLAS, TX, 75211
Unique Key
1119307720
14-00132367
Service Request Number: 14-00132367 • Address: 2113 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00132367
Address
2113 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-30T15:16:12.000
Status
Closed
Created Date
2014-04-19T15:16:12.000
Update Date
2014-04-22T13:42:13.000
Closed Date
2014-04-22T13:42:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479909.2798955400
Y Coordinate
6950780.0919656000
Lat Long Location
2113 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1119128084
14-00155948
Service Request Number: 14-00155948 • Address: 1180 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00155948
Address
1180 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T15:15:21.000
Status
Closed
Created Date
2014-05-03T15:15:21.000
Update Date
2014-05-05T10:47:48.000
Closed Date
2014-05-05T10:47:47.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537877.7010541100
Y Coordinate
6954182.4648329400
Lat Long Location
1180 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1120542639
14-00141699
Service Request Number: 14-00141699 • Address: 2900 HILLSIDE DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00141699
Address
2900 HILLSIDE DR, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-03T04:11:50.000
Status
Closed
Created Date
2014-04-25T04:11:50.000
Update Date
2014-06-23T14:34:22.000
Closed Date
2014-06-23T14:34:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2506016.4298080900
Y Coordinate
6987513.7960171000
Lat Long Location
2900 HILLSIDE DR, DALLAS, TX, 75214
Unique Key
1119686102
14-00158777
Service Request Number: 14-00158777 • Address: 1736 RHOME ST, DALLAS, TX • City Council District: 6
Service Request Number
14-00158777
Address
1736 RHOME ST, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-12T05:45:51.000
Status
Closed
Created Date
2014-05-06T05:45:51.000
Update Date
2014-07-15T10:01:37.000
Closed Date
2014-07-11T14:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2454840.4286431300
Y Coordinate
7011584.9662396900
Lat Long Location
1736 RHOME ST, DALLAS, TX
Unique Key
1120709600
14-00098614
Service Request Number: 14-00098614 • Address: 1600 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00098614
Address
1600 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-17T16:54:10.000
Status
Closed
Created Date
2014-03-27T16:54:10.000
Update Date
2014-04-24T10:36:11.000
Closed Date
2014-04-24T10:36:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476813.3491958200
Y Coordinate
6956607.1786601800
Lat Long Location
1600 W 12TH ST, DALLAS, TX, 75208
Unique Key
1117059140
14-00154068
Service Request Number: 14-00154068 • Address: 1634 ENGLE AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00154068
Address
1634 ENGLE AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T10:21:22.000
Status
Closed
Created Date
2014-05-02T10:21:22.000
Update Date
2014-05-21T08:11:28.000
Closed Date
2014-05-21T08:11:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2476855.2456531000
Y Coordinate
6948682.5787017900
Lat Long Location
1634 ENGLE AVE, DALLAS, TX
Unique Key
1120432726
13-00560517
Service Request Number: 13-00560517 • Address: PRAIRIE VIEW DR & LEE HALL DR, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00560517
Address
PRAIRIE VIEW DR & LEE HALL DR, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-10T05:37:05.000
Status
Closed
Created Date
2013-11-07T05:37:05.000
Update Date
2013-11-07T17:38:06.000
Closed Date
2013-11-07T17:38:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476055.8196139600
Y Coordinate
6983683.9341019600
Unique Key
1107077694
14-00085292
Service Request Number: 14-00085292 • Address: 2911 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00085292
Address
2911 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-01T07:57:52.000
Status
Closed
Created Date
2014-03-18T07:57:52.000
Update Date
2014-03-20T14:40:17.000
Closed Date
2014-03-20T14:40:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469983.0182176600
Y Coordinate
6954030.2944601200
Lat Long Location
2911 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1116229108
14-00093868
Service Request Number: 14-00093868 • Address: 1198 N ST AUGUSTINE DR, DALLAS, TX • City Council District: 5
Service Request Number
14-00093868
Address
1198 N ST AUGUSTINE DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-28T16:58:53.000
Status
Closed
Created Date
2014-03-24T16:58:53.000
Update Date
2014-03-25T09:28:42.000
Closed Date
2014-03-25T09:28:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2535215.9973508700
Y Coordinate
6954454.1909182500
Lat Long Location
1198 N ST AUGUSTINE DR, DALLAS, TX
Unique Key
1116756481
14-00135437
Service Request Number: 14-00135437 • Address: 6020 BIRCHBROOK DR, DALLAS, TX • City Council District: 14
Service Request Number
14-00135437
Address
6020 BIRCHBROOK DR, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Parking - 24 Hour Parking CBD - DPD
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-26T09:42:01.000
Status
Closed
Created Date
2014-04-22T09:42:01.000
Update Date
2014-04-24T15:18:54.000
Closed Date
2014-04-24T15:18:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2501642.6561248700
Y Coordinate
6995782.3219415100
Lat Long Location
6020 BIRCHBROOK DR, DALLAS, TX
Unique Key
1119311558
14-00085281
Service Request Number: 14-00085281 • Address: 1564 E OHIO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00085281
Address
1564 E OHIO AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-22T07:46:38.000
Status
Closed
Created Date
2014-03-18T07:46:38.000
Update Date
2014-03-19T10:21:59.000
Closed Date
2014-03-19T10:21:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490895.7173467400
Y Coordinate
6948721.3976016600
Lat Long Location
1564 E OHIO AVE, DALLAS, TX, 75216
Unique Key
1116228306
14-00142580
Service Request Number: 14-00142580 • Address: 4530 N OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00142580
Address
4530 N OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-06T12:34:56.000
Status
Closed
Created Date
2014-04-25T12:34:56.000
Update Date
2014-04-25T12:35:59.000
Closed Date
2014-04-25T12:35:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2461854.2098108600
Y Coordinate
6974868.3081931500
Lat Long Location
4530 N OTTAWA RD, DALLAS, TX, 75212
Unique Key
1119740109
14-00132372
Service Request Number: 14-00132372 • Address: 2550 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00132372
Address
2550 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-27T15:17:11.000
Status
Closed
Created Date
2014-04-19T15:17:11.000
Update Date
2014-04-21T09:47:57.000
Closed Date
2014-04-21T09:47:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2472575.1782804400
Y Coordinate
6948884.4622083800
Lat Long Location
2550 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1119128365
13-00560336
Service Request Number: 13-00560336 • Address: BOEDEKER ST & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
13-00560336
Address
BOEDEKER ST & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-16T17:48:55.000
Status
Closed
Created Date
2013-11-06T17:48:55.000
Update Date
2013-11-07T09:42:03.000
Closed Date
2013-11-07T09:42:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496883.4102946800
Y Coordinate
7007470.6508164300
Unique Key
1107064254
14-00148611
Service Request Number: 14-00148611 • Address: 2622 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00148611
Address
2622 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T15:27:19.000
Status
Closed
Created Date
2014-04-29T15:27:19.000
Update Date
2014-06-02T07:59:40.000
Closed Date
2014-06-02T07:59:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487967.5639071600
Y Coordinate
6947708.5474383400
Lat Long Location
2622 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120107944
14-00098666
Service Request Number: 14-00098666 • Address: 1601 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00098666
Address
1601 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-03T17:27:56.000
Status
Closed
Created Date
2014-03-27T17:27:56.000
Update Date
2014-03-27T17:29:24.000
Closed Date
2014-03-27T17:29:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461612.9850230200
Y Coordinate
6964913.8226201200
Lat Long Location
1601 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1117062336
14-00141714
Service Request Number: 14-00141714 • Address: 2827 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00141714
Address
2827 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Urgent - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-30T06:56:18.000
Status
Closed
Created Date
2014-04-25T06:56:18.000
Update Date
2014-04-28T12:00:32.000
Closed Date
2014-04-25T19:32:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2527033.3357976800
Y Coordinate
6964296.7320740700
Lat Long Location
2827 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1119687410
14-00155969
Service Request Number: 14-00155969 • Address: 4300 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00155969
Address
4300 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T15:35:06.000
Status
Closed
Created Date
2014-05-03T15:35:06.000
Update Date
2014-05-03T15:37:32.000
Closed Date
2014-05-03T15:37:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2464168.6298516600
Y Coordinate
6927529.6070658600
Lat Long Location
4300 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1120543942
14-00155956
Service Request Number: 14-00155956 • Address: 207 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00155956
Address
207 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-04T15:23:56.000
Status
Closed
Created Date
2014-05-03T15:23:56.000
Update Date
2014-05-04T10:20:03.000
Closed Date
2014-05-04T10:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2483649.9003344100
Y Coordinate
6949174.3604489400
Lat Long Location
207 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1120543160
14-00093582
Service Request Number: 14-00093582 • Address: 2624 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00093582
Address
2624 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-05T15:29:55.000
Status
Closed
Created Date
2014-03-24T15:29:55.000
Update Date
2014-05-09T08:27:51.000
Closed Date
2014-05-09T08:27:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494363.5845005600
Y Coordinate
6981798.2304071100
Lat Long Location
2624 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1116739105
14-00156029
Service Request Number: 14-00156029 • Address: 600 REVERCHON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00156029
Address
600 REVERCHON DR, DALLAS, TX 75211
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-17T17:01:54.000
Status
Closed
Created Date
2014-05-03T17:01:54.000
Update Date
2014-05-13T06:20:45.000
Closed Date
2014-05-13T06:20:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2471151.0638560600
Y Coordinate
6959532.5853475000
Lat Long Location
600 REVERCHON DR, DALLAS, TX, 75211
Unique Key
1120547504
13-00560057
Service Request Number: 13-00560057 • Address: WHITE ROCK TRL & CHURCH RD, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
13-00560057
Address
WHITE ROCK TRL & CHURCH RD, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-15T15:58:06.000
Status
Closed
Created Date
2013-11-06T15:58:06.000
Update Date
2013-12-23T14:20:35.000
Closed Date
2013-12-23T14:19:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2511605.3947740100
Y Coordinate
7009868.9688676100
Unique Key
1107045760
14-00132340
Service Request Number: 14-00132340 • Address: 2914 E PERRYTON DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132340
Address
2914 E PERRYTON DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T15:04:19.000
Status
Closed
Created Date
2014-04-19T15:04:19.000
Update Date
2014-04-23T11:38:05.000
Closed Date
2014-04-23T11:38:04.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477462.3822419900
Y Coordinate
6946507.7737461300
Lat Long Location
2914 E PERRYTON DR, DALLAS, TX, 75224
Unique Key
1119126474
14-00161421
Service Request Number: 14-00161421 • Address: 5633 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00161421
Address
5633 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T09:37:20.000
Status
Closed
Created Date
2014-05-07T09:37:20.000
Update Date
2014-06-04T21:38:32.000
Closed Date
2014-05-31T21:38:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2485394.1972243900
Y Coordinate
6996763.7668671300
Lat Long Location
5633 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120869928
13-00560329
Service Request Number: 13-00560329 • Address: S LAMAR ST & MCKEE ST, DALLAS, 75215, DALLAS, TX 75215 • City Council District: 2
Service Request Number
13-00560329
Address
S LAMAR ST & MCKEE ST, DALLAS, 75215, DALLAS, TX 75215
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-20T17:38:54.000
Status
Closed
Created Date
2013-11-06T17:38:54.000
Update Date
2013-11-14T16:43:01.000
Closed Date
2013-11-14T16:43:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2493007.3760262600
Y Coordinate
6965967.4196638800
Unique Key
1107063801
14-00103272
Service Request Number: 14-00103272 • Address: 3657 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00103272
Address
3657 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-04T09:35:30.000
Status
Closed
Created Date
2014-04-01T09:35:30.000
Update Date
2014-04-14T10:16:29.000
Closed Date
2014-04-14T10:16:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2466643.8589388100
Y Coordinate
6943588.9526664200
Lat Long Location
3657 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1117360432
14-00132200
Service Request Number: 14-00132200 • Address: 1501 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00132200
Address
1501 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-09T11:40:27.000
Status
Closed
Created Date
2014-04-19T11:40:27.000
Update Date
2014-04-24T13:51:05.000
Closed Date
2014-04-24T13:51:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477118.0248665200
Y Coordinate
6956646.5579201600
Lat Long Location
1501 W 12TH ST, DALLAS, TX, 75208
Unique Key
1119117499
14-00098707
Service Request Number: 14-00098707 • Address: 2928 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00098707
Address
2928 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-04-16T18:09:32.000
Status
Closed
Created Date
2014-03-27T18:09:32.000
Update Date
2014-03-31T07:09:23.000
Closed Date
2014-03-31T07:00:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2496758.6520829400
Y Coordinate
6963201.5961118400
Lat Long Location
2928 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1117064744
14-00155923
Service Request Number: 14-00155923 • Address: 3600 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00155923
Address
3600 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T14:51:44.000
Status
Closed
Created Date
2014-05-03T14:51:44.000
Update Date
2014-05-03T14:54:50.000
Closed Date
2014-05-03T14:54:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466985.9709877100
Y Coordinate
6948821.2394467000
Lat Long Location
3600 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1120540983
14-00155958
Service Request Number: 14-00155958 • Address: 7100 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00155958
Address
7100 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T15:27:13.000
Status
Closed
Created Date
2014-05-03T15:27:13.000
Update Date
2014-05-03T15:30:17.000
Closed Date
2014-05-03T15:30:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466552.2538026200
Y Coordinate
6927590.7927712300
Lat Long Location
7100 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1120543314
14-00165761
Service Request Number: 14-00165761 • Address: 2964 ST ALBERT DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00165761
Address
2964 ST ALBERT DR, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-17T08:44:24.000
Status
Closed
Created Date
2014-05-09T08:44:24.000
Update Date
2014-05-14T08:41:47.000
Closed Date
2014-05-14T08:41:47.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2469560.6605994200
Y Coordinate
6945594.8374390200
Lat Long Location
2964 ST ALBERT DR, DALLAS, TX
Unique Key
1121132549
14-00161400
Service Request Number: 14-00161400 • Address: 438 E RED BIRD LN, DUNCANVILLE, TX 75116 • Department: Code Compliance District Group
Service Request Number
14-00161400
Address
438 E RED BIRD LN, DUNCANVILLE, TX 75116
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T09:34:55.000
Status
Closed
Created Date
2014-05-07T09:34:55.000
Update Date
2014-05-07T09:36:24.000
Closed Date
2014-05-07T09:36:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461376.2905102100
Y Coordinate
6932797.9418515900
Lat Long Location
438 E RED BIRD LN, DUNCANVILLE, TX, 75116
Unique Key
1120868986
14-00132393
Service Request Number: 14-00132393 • Address: 2226 W COLORADO BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00132393
Address
2226 W COLORADO BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-03T15:25:41.000
Status
Closed
Created Date
2014-04-19T15:25:41.000
Update Date
2014-05-30T08:26:15.000
Closed Date
2014-05-30T08:26:14.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2472690.7386503700
Y Coordinate
6964040.5437043100
Lat Long Location
2226 W COLORADO BLVD, DALLAS, TX, 75211
Unique Key
1119129588
14-00132406
Service Request Number: 14-00132406 • Address: 3015 E PERRYTON DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132406
Address
3015 E PERRYTON DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-28T15:30:33.000
Status
Closed
Created Date
2014-04-19T15:30:33.000
Update Date
2014-04-22T10:36:09.000
Closed Date
2014-04-22T10:36:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477427.0908392200
Y Coordinate
6946147.1662034400
Lat Long Location
3015 E PERRYTON DR, DALLAS, TX, 75224
Unique Key
1119130332
14-00158881
Service Request Number: 14-00158881 • Address: 3118 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158881
Address
3118 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T08:03:38.000
Status
Closed
Created Date
2014-05-06T08:03:38.000
Update Date
2014-06-05T13:19:41.000
Closed Date
2014-06-05T13:19:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490158.0233121200
Y Coordinate
6945111.2141807900
Lat Long Location
3118 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120716665
14-00132324
Service Request Number: 14-00132324 • Address: 4400 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00132324
Address
4400 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T14:49:48.000
Status
Closed
Created Date
2014-04-19T14:49:48.000
Update Date
2014-04-19T14:56:53.000
Closed Date
2014-04-19T14:56:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463107.8356862500
Y Coordinate
6948772.8381744100
Lat Long Location
4400 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1119125469
14-00132301
Service Request Number: 14-00132301 • Address: 900 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132301
Address
900 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T14:28:31.000
Status
Closed
Created Date
2014-04-19T14:28:31.000
Update Date
2014-04-19T14:32:28.000
Closed Date
2014-04-19T14:32:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479620.9535583000
Y Coordinate
6949025.6239636900
Lat Long Location
900 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119123858
13-00560362
Service Request Number: 13-00560362 • Address: GREENVILLE AVE & MEADOW RD, DALLAS, 75231, DALLAS, TX • City Council District: 13
Service Request Number
13-00560362
Address
GREENVILLE AVE & MEADOW RD, DALLAS, 75231, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-16T18:39:24.000
Status
Closed
Created Date
2013-11-06T18:39:24.000
Update Date
2013-11-07T09:43:15.000
Closed Date
2013-11-07T09:43:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503124.5243982400
Y Coordinate
7009556.3059565800
Unique Key
1107066117
14-00155976
Service Request Number: 14-00155976 • Address: 5600 S HAMPTON RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00155976
Address
5600 S HAMPTON RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T15:41:19.000
Status
Closed
Created Date
2014-05-03T15:41:19.000
Update Date
2014-05-03T15:44:07.000
Closed Date
2014-05-03T15:44:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474027.1966568900
Y Coordinate
6933921.7379402100
Lat Long Location
5600 S HAMPTON RD, DALLAS, TX, 75232
Unique Key
1120544358
14-00158902
Service Request Number: 14-00158902 • Address: 2201 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00158902
Address
2201 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T08:11:08.000
Status
Closed
Created Date
2014-05-06T08:11:08.000
Update Date
2014-05-19T07:55:25.000
Closed Date
2014-05-19T07:55:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474503.8093640000
Y Coordinate
6954212.5779479900
Lat Long Location
2201 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120718130
13-00531128
Service Request Number: 13-00531128 • Address: L B J ACRD S & SKILLMAN ST, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00531128
Address
L B J ACRD S & SKILLMAN ST, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-26T13:27:55.000
Status
Closed
Created Date
2013-10-16T13:27:55.000
Update Date
2013-10-16T13:59:02.000
Closed Date
2013-10-16T13:59:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515389.3739074100
Y Coordinate
7015010.6750677300
Unique Key
1105109159
14-00049316
Service Request Number: 14-00049316 • Address: 1400 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00049316
Address
1400 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-21T16:30:22.000
Status
Closed
Created Date
2014-02-13T16:30:22.000
Update Date
2014-02-13T16:33:28.000
Closed Date
2014-02-13T16:33:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477564.6375942300
Y Coordinate
6948997.3586949800
Lat Long Location
1400 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1113924646
13-00531044
Service Request Number: 13-00531044 • Address: FOREST LN & HILLCREST RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00531044
Address
FOREST LN & HILLCREST RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-26T12:40:21.000
Status
Closed
Created Date
2013-10-16T12:40:21.000
Update Date
2013-10-17T08:44:47.000
Closed Date
2013-10-17T08:44:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494300.9630360600
Y Coordinate
7018240.0544017200
Unique Key
1105103565
14-00132350
Service Request Number: 14-00132350 • Address: 3214 E PERRYTON DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132350
Address
3214 E PERRYTON DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T15:07:35.000
Status
Closed
Created Date
2014-04-19T15:07:35.000
Update Date
2014-04-23T11:40:40.000
Closed Date
2014-04-23T11:40:40.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477473.2469876200
Y Coordinate
6945623.5948534100
Lat Long Location
3214 E PERRYTON DR, DALLAS, TX, 75224
Unique Key
1119127069
14-00135425
Service Request Number: 14-00135425 • Address: 1224 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00135425
Address
1224 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-04T09:40:34.000
Status
Closed
Created Date
2014-04-22T09:40:34.000
Update Date
2014-05-21T15:18:51.000
Closed Date
2014-05-21T15:18:50.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475715.4444988200
Y Coordinate
6953528.2629293000
Lat Long Location
1224 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1119310891
14-00105854
Service Request Number: 14-00105854 • Address: 310 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00105854
Address
310 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-05T12:59:46.000
Status
Closed
Created Date
2014-04-02T12:59:46.000
Update Date
2014-04-03T14:35:04.000
Closed Date
2014-04-03T14:35:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2485206.6544218100
Y Coordinate
6942046.4409080500
Lat Long Location
310 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1117522389
14-00158873
Service Request Number: 14-00158873 • Address: 731 S STOREY ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00158873
Address
731 S STOREY ST, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-07T08:01:59.000
Status
Closed
Created Date
2014-05-06T08:01:59.000
Update Date
2014-05-06T10:27:31.000
Closed Date
2014-05-06T10:07:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2485250.8031398800
Y Coordinate
6955928.8896587200
Lat Long Location
731 S STOREY ST, DALLAS, TX, 75203
Unique Key
1120716180
14-00123217
Service Request Number: 14-00123217 • Address: 513 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00123217
Address
513 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Prohibited Rooster - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T11:57:46.000
Status
Closed
Created Date
2014-04-14T11:57:46.000
Update Date
2014-04-14T12:58:52.000
Closed Date
2014-04-14T12:58:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2506708.3232039700
Y Coordinate
6979445.9606080800
Lat Long Location
513 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1118579210
14-00158901
Service Request Number: 14-00158901 • Address: 912 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00158901
Address
912 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T08:10:09.000
Status
Closed
Created Date
2014-05-06T08:10:09.000
Update Date
2014-06-04T12:29:22.000
Closed Date
2014-06-04T12:29:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487606.4275288100
Y Coordinate
6960394.4955335900
Lat Long Location
912 E 8TH ST, DALLAS, TX, 75203
Unique Key
1120717999