311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00132235
Service Request Number: 14-00132235 • Address: 2959 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00132235
Address
2959 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T12:55:57.000
Status
Closed
Created Date
2014-04-19T12:55:57.000
Update Date
2014-05-12T14:35:38.000
Closed Date
2014-05-12T14:35:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2527062.7881349900
Y Coordinate
6965210.7407652300
Lat Long Location
2959 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1119119727
13-00540355
Service Request Number: 13-00540355 • Address: MAPLESHADE LN & PRESTON RD, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00540355
Address
MAPLESHADE LN & PRESTON RD, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-11T09:43:02.000
Status
Closed
Created Date
2013-10-23T09:43:02.000
Update Date
2013-12-02T11:24:09.000
Closed Date
2013-12-02T11:18:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2491000.0439827300
Y Coordinate
7054391.9275346800
Unique Key
1105732409
14-00098705
Service Request Number: 14-00098705 • Address: 2928 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00098705
Address
2928 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-04T18:08:18.000
Status
Closed
Created Date
2014-03-27T18:08:18.000
Update Date
2014-03-31T07:14:20.000
Closed Date
2014-03-31T07:14:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2496758.6520829400
Y Coordinate
6963201.5961118400
Lat Long Location
2928 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1117064641
14-00085310
Service Request Number: 14-00085310 • Address: 2842 DON ST, DALLAS, TX • City Council District: 5
Service Request Number
14-00085310
Address
2842 DON ST, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-20T08:06:59.000
Status
Closed
Created Date
2014-03-18T08:06:59.000
Update Date
2014-03-21T07:17:20.000
Closed Date
2014-03-21T07:17:20.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2528990.2817264300
Y Coordinate
6964406.2546371400
Lat Long Location
2842 DON ST, DALLAS, TX
Unique Key
1116230145
14-00158914
Service Request Number: 14-00158914 • Address: 2203 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00158914
Address
2203 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T08:14:30.000
Status
Closed
Created Date
2014-05-06T08:14:30.000
Update Date
2014-05-19T07:54:22.000
Closed Date
2014-05-19T07:54:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474474.5044732400
Y Coordinate
6954207.7293640700
Lat Long Location
2203 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120718966
13-00531035
Service Request Number: 13-00531035 • Address: HARVEST HILL RD & NOEL RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
13-00531035
Address
HARVEST HILL RD & NOEL RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-26T12:37:23.000
Status
Closed
Created Date
2013-10-16T12:37:23.000
Update Date
2013-10-21T07:41:42.000
Closed Date
2013-10-21T07:41:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2485479.2271228500
Y Coordinate
7022596.1495892100
Unique Key
1105103047
14-00103117
Service Request Number: 14-00103117 • Address: 2900 S EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00103117
Address
2900 S EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-04T08:48:42.000
Status
Closed
Created Date
2014-04-01T08:48:42.000
Update Date
2014-04-01T19:08:10.000
Closed Date
2014-04-01T19:06:00.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499466.6161402100
Y Coordinate
6925844.9423748200
Lat Long Location
2900 S EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1117350916
14-00098613
Service Request Number: 14-00098613 • Address: 2215 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00098613
Address
2215 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T16:54:09.000
Status
Closed
Created Date
2014-03-27T16:54:09.000
Update Date
2014-04-01T11:45:51.000
Closed Date
2014-04-01T11:45:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474319.1474952200
Y Coordinate
6954185.5820853400
Lat Long Location
2215 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1117059137
13-00540416
Service Request Number: 13-00540416 • Address: N MOROCCO AVE & SPRUCE ST, DALLAS, 75211, DALLAS, TX • City Council District: 6
Service Request Number
13-00540416
Address
N MOROCCO AVE & SPRUCE ST, DALLAS, 75211, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-06T10:00:32.000
Status
Closed
Created Date
2013-10-23T10:00:32.000
Update Date
2013-10-29T12:07:54.000
Closed Date
2013-10-29T12:07:54.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2457266.1314297200
Y Coordinate
6958805.8789022800
Unique Key
1105736175
14-00154125
Service Request Number: 14-00154125 • Address: 1626 GLENFIELD AVE, DALLAS, TX • City Council District: 4
Service Request Number
14-00154125
Address
1626 GLENFIELD AVE, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-16T10:38:26.000
Status
Closed
Created Date
2014-05-02T10:38:26.000
Update Date
2014-05-07T07:56:33.000
Closed Date
2014-05-07T07:56:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2476918.2306422800
Y Coordinate
6948337.9594443500
Lat Long Location
1626 GLENFIELD AVE, DALLAS, TX
Unique Key
1120436579
14-00132408
Service Request Number: 14-00132408 • Address: 2900 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00132408
Address
2900 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T15:31:28.000
Status
Closed
Created Date
2014-04-19T15:31:28.000
Update Date
2014-04-19T15:37:56.000
Closed Date
2014-04-19T15:37:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468544.1994386500
Y Coordinate
6946222.0438326100
Lat Long Location
2900 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1119130474
13-00535457
Service Request Number: 13-00535457 • Address: INWOOD RD & WILLOW LN, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
13-00535457
Address
INWOOD RD & WILLOW LN, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-28T12:25:34.000
Status
Closed
Created Date
2013-10-19T12:25:34.000
Update Date
2013-10-23T08:22:42.000
Closed Date
2013-10-23T08:22:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484511.3640312500
Y Coordinate
7019666.7718728600
Unique Key
1105398817
14-00155908
Service Request Number: 14-00155908 • Address: 1703 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00155908
Address
1703 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T14:44:00.000
Status
Closed
Created Date
2014-05-03T14:44:00.000
Update Date
2014-05-03T14:44:58.000
Closed Date
2014-05-03T14:44:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491853.9633493900
Y Coordinate
6948758.9184823500
Lat Long Location
1703 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1120540130
14-00148634
Service Request Number: 14-00148634 • Address: 4215 HAMILTON AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00148634
Address
4215 HAMILTON AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T15:34:16.000
Status
Closed
Created Date
2014-04-29T15:34:16.000
Update Date
2014-09-05T16:50:45.000
Closed Date
2014-09-05T16:50:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2506173.1901410700
Y Coordinate
6969577.7370017000
Lat Long Location
4215 HAMILTON AVE, DALLAS, TX
Unique Key
1120109163
14-00098706
Service Request Number: 14-00098706 • Address: 8018 N NASSAU CIR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00098706
Address
8018 N NASSAU CIR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T18:09:09.000
Status
Closed
Created Date
2014-03-27T18:09:09.000
Update Date
2014-04-01T10:03:34.000
Closed Date
2014-04-01T10:03:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2526903.9468053900
Y Coordinate
6944981.6863425100
Lat Long Location
8018 N NASSAU CIR, DALLAS, TX, 75217
Unique Key
1117064697
14-00135368
Service Request Number: 14-00135368 • Address: 2400 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00135368
Address
2400 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-02T09:28:46.000
Status
Closed
Created Date
2014-04-22T09:28:46.000
Update Date
2014-04-22T10:12:52.000
Closed Date
2014-04-22T10:12:51.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527136.7090206600
Y Coordinate
6961958.0009492700
Lat Long Location
2400 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1119307837
13-00531121
Service Request Number: 13-00531121 • Address: BONNIE VIEW RD & E KIEST BLVD, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00531121
Address
BONNIE VIEW RD & E KIEST BLVD, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-26T13:23:15.000
Status
Closed
Created Date
2013-10-16T13:23:15.000
Update Date
2013-10-17T08:39:14.000
Closed Date
2013-10-17T08:39:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496333.8598151400
Y Coordinate
6949270.0941795300
Unique Key
1105108666
14-00135350
Service Request Number: 14-00135350 • Address: 1513 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00135350
Address
1513 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-23T09:25:03.000
Status
Closed
Created Date
2014-04-22T09:25:03.000
Update Date
2014-04-22T10:11:37.000
Closed Date
2014-04-22T10:02:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2535378.8797652700
Y Coordinate
6937340.8071951700
Lat Long Location
1513 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1119306696
14-00141632
Service Request Number: 14-00141632 • Address: 1110 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00141632
Address
1110 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T20:37:09.000
Status
Closed
Created Date
2014-04-24T20:37:09.000
Update Date
2014-04-25T16:27:50.000
Closed Date
2014-04-25T16:27:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532550.9938896700
Y Coordinate
6953983.1972705000
Lat Long Location
1110 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1119681531
14-00155946
Service Request Number: 14-00155946 • Address: 2300 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 3
Service Request Number
14-00155946
Address
2300 W LEDBETTER DR, DALLAS, TX 75224
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T15:12:41.000
Status
Closed
Created Date
2014-05-03T15:12:41.000
Update Date
2014-05-03T15:14:24.000
Closed Date
2014-05-03T15:14:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474273.5929572800
Y Coordinate
6938334.4186036600
Lat Long Location
2300 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1120542484
14-00155910
Service Request Number: 14-00155910 • Address: 2112 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00155910
Address
2112 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T14:46:10.000
Status
Closed
Created Date
2014-05-03T14:46:10.000
Update Date
2014-05-09T11:00:26.000
Closed Date
2014-05-09T11:00:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494803.2118696500
Y Coordinate
6948600.3154165700
Lat Long Location
2112 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1120540243
14-00115581
Service Request Number: 14-00115581 • Address: 225 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00115581
Address
225 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-10T08:21:39.000
Status
Closed
Created Date
2014-04-09T08:21:39.000
Update Date
2014-04-09T11:04:16.000
Closed Date
2014-04-09T11:04:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2475294.1473128300
Y Coordinate
6957529.7802502200
Lat Long Location
225 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1118116942
14-00135362
Service Request Number: 14-00135362 • Address: 210 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00135362
Address
210 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-01T09:28:19.000
Status
Closed
Created Date
2014-04-22T09:28:19.000
Update Date
2014-04-24T12:01:31.000
Closed Date
2014-04-24T12:01:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479050.6320199500
Y Coordinate
6957543.1999693000
Lat Long Location
210 S POLK ST, DALLAS, TX, 75208
Unique Key
1119307460
14-00157823
Service Request Number: 14-00157823 • Address: 136 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00157823
Address
136 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T14:04:56.000
Status
Closed
Created Date
2014-05-05T14:04:56.000
Update Date
2014-05-08T13:39:53.000
Closed Date
2014-05-08T13:39:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2540931.1593337200
Y Coordinate
6947372.2372434700
Lat Long Location
136 N ACRES DR, DALLAS, TX, 75217
Unique Key
1120652954
14-00141669
Service Request Number: 14-00141669 • Address: 1200 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00141669
Address
1200 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-02T22:27:28.000
Status
Closed
Created Date
2014-04-24T22:27:28.000
Update Date
2014-06-23T15:29:58.000
Closed Date
2014-06-23T15:29:58.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499347.1032808900
Y Coordinate
6978886.2527569400
Lat Long Location
1200 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1119683984
14-00137896
Service Request Number: 14-00137896 • Address: 4929 W LAWTHER DR, DALLAS, TX 75238 • City Council District: 9
Service Request Number
14-00137896
Address
4929 W LAWTHER DR, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T10:09:21.000
Status
Closed
Created Date
2014-04-23T10:09:21.000
Update Date
2014-05-22T15:20:13.000
Closed Date
2014-05-22T15:20:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2511313.8361092900
Y Coordinate
6999162.7373294000
Lat Long Location
4929 W LAWTHER DR, DALLAS, TX, 75238
Unique Key
1119455293
14-00155840
Service Request Number: 14-00155840 • Address: 1013 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00155840
Address
1013 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T13:48:19.000
Status
Closed
Created Date
2014-05-03T13:48:19.000
Update Date
2014-05-05T12:03:57.000
Closed Date
2014-05-05T12:03:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507903.0690539900
Y Coordinate
6978254.8385052300
Lat Long Location
1013 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1120535829
13-00540384
Service Request Number: 13-00540384 • Address: BONNIE VIEW RD & AREBA ST, DALLAS, 75203, DALLAS, TX 75203 • City Council District: 4
Service Request Number
13-00540384
Address
BONNIE VIEW RD & AREBA ST, DALLAS, 75203, DALLAS, TX 75203
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-01T09:51:17.000
Status
Closed
Created Date
2013-10-23T09:51:17.000
Update Date
2013-12-16T15:58:40.000
Closed Date
2013-12-16T15:58:40.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493120.7372045600
Y Coordinate
6954929.8703545400
Unique Key
1105734223
13-00540407
Service Request Number: 13-00540407 • Address: CHURCHILL WAY & COIT RD, DALLAS, DALLAS, TX • City Council District: 11
Service Request Number
13-00540407
Address
CHURCHILL WAY & COIT RD, DALLAS, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-02T09:59:14.000
Status
Closed
Created Date
2013-10-23T09:59:14.000
Update Date
2013-10-25T06:44:12.000
Closed Date
2013-10-25T06:44:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499545.7069101400
Y Coordinate
7021374.5988138600
Unique Key
1105735686
14-00081150
Service Request Number: 14-00081150 • Address: 3461 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00081150
Address
3461 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-17T08:29:38.000
Status
Closed
Created Date
2014-03-14T08:29:38.000
Update Date
2014-03-14T23:02:11.000
Closed Date
2014-03-14T23:02:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2478680.1026210300
Y Coordinate
6972615.2981959800
Lat Long Location
3461 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1115967483
14-00158821
Service Request Number: 14-00158821 • Address: 1549 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158821
Address
1549 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-07T07:33:35.000
Status
Closed
Created Date
2014-05-06T07:33:35.000
Update Date
2014-05-06T12:46:01.000
Closed Date
2014-05-06T11:13:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2490763.7484112200
Y Coordinate
6949175.6413709900
Lat Long Location
1549 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1120712686
13-00531110
Service Request Number: 13-00531110 • Address: E NORTHWEST HWY & WALLING LN, DALLAS, 75231, DALLAS, TX 75214 • City Council District: 9
Service Request Number
13-00531110
Address
E NORTHWEST HWY & WALLING LN, DALLAS, 75231, DALLAS, TX 75214
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-10-30T13:19:10.000
Status
Closed
Created Date
2013-10-16T13:19:10.000
Update Date
2013-10-17T08:04:12.000
Closed Date
2013-10-17T08:04:12.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2509943.5169330400
Y Coordinate
6998297.4840662400
Unique Key
1105108056
14-00146795
Service Request Number: 14-00146795 • Address: 223 N RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00146795
Address
223 N RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T20:02:13.000
Status
Closed
Created Date
2014-04-28T20:02:13.000
Update Date
2014-05-01T14:54:27.000
Closed Date
2014-05-01T14:54:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2469607.3048030100
Y Coordinate
6958460.3739357400
Lat Long Location
223 N RAVINIA DR, DALLAS, TX, 75211
Unique Key
1120006158
14-00085274
Service Request Number: 14-00085274 • Address: 925 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00085274
Address
925 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-29T07:40:03.000
Status
Closed
Created Date
2014-03-18T07:40:03.000
Update Date
2014-03-18T07:42:12.000
Closed Date
2014-03-17T07:42:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507690.5465442300
Y Coordinate
6978464.8715774200
Lat Long Location
925 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1116227850
14-00146845
Service Request Number: 14-00146845 • Address: 2814 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146845
Address
2814 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T20:37:29.000
Status
Closed
Created Date
2014-04-28T20:37:29.000
Update Date
2014-06-13T08:39:03.000
Closed Date
2014-06-13T08:39:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497516.9990610100
Y Coordinate
6946820.0699784500
Lat Long Location
2814 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1120008974
14-00146816
Service Request Number: 14-00146816 • Address: 729 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146816
Address
729 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T20:21:08.000
Status
Closed
Created Date
2014-04-28T20:21:08.000
Update Date
2014-04-28T21:05:58.000
Closed Date
2014-04-28T21:05:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2487177.4613771400
Y Coordinate
6937278.5160745400
Lat Long Location
729 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1120007381
14-00137902
Service Request Number: 14-00137902 • Address: 5026 EAST RIM RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00137902
Address
5026 EAST RIM RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-28T10:10:58.000
Status
Closed
Created Date
2014-04-23T10:10:58.000
Update Date
2014-04-25T14:19:36.000
Closed Date
2014-04-25T14:19:35.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2456524.2727251800
Y Coordinate
6951682.2280807300
Lat Long Location
5026 EAST RIM RD, DALLAS, TX, 75211
Unique Key
1119455563
14-00098694
Service Request Number: 14-00098694 • Address: 2610 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00098694
Address
2610 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-07T18:00:24.000
Status
Closed
Created Date
2014-03-27T18:00:24.000
Update Date
2014-03-31T16:21:22.000
Closed Date
2014-03-31T16:21:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2494401.0767191200
Y Coordinate
6981760.2531444800
Lat Long Location
2610 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1117064008
14-00081014
Service Request Number: 14-00081014 • Address: 1213 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00081014
Address
1213 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-14T23:24:25.000
Status
Closed
Created Date
2014-03-13T23:24:25.000
Update Date
2014-03-14T08:58:52.000
Closed Date
2014-03-14T08:25:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2474498.4548297100
Y Coordinate
6953595.0219647100
Lat Long Location
1213 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1115957233
13-00522119
Service Request Number: 13-00522119 • Address: ROUTH ST & STATE ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00522119
Address
ROUTH ST & STATE ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-23T12:24:31.000
Status
Closed
Created Date
2013-10-09T12:24:31.000
Update Date
2013-10-09T16:28:53.000
Closed Date
2013-10-09T16:28:53.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2490697.2823092700
Y Coordinate
6976481.1979748100
Unique Key
1104489051
14-00132298
Service Request Number: 14-00132298 • Address: 3000 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132298
Address
3000 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T14:21:29.000
Status
Closed
Created Date
2014-04-19T14:21:29.000
Update Date
2014-04-19T14:27:17.000
Closed Date
2014-04-19T14:27:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479048.2482311300
Y Coordinate
6946421.3878912600
Lat Long Location
3000 S POLK ST, DALLAS, TX, 75224
Unique Key
1119123640
14-00156020
Service Request Number: 14-00156020 • Address: 240 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00156020
Address
240 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-04T16:44:51.000
Status
Closed
Created Date
2014-05-03T16:44:51.000
Update Date
2014-05-04T10:16:09.000
Closed Date
2014-05-04T10:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2483471.8106419900
Y Coordinate
6949097.9769124800
Lat Long Location
240 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1120546913
14-00152565
Service Request Number: 14-00152565 • Address: 802 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00152565
Address
802 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T14:06:29.000
Status
Closed
Created Date
2014-05-01T14:06:29.000
Update Date
2014-05-28T16:37:56.000
Closed Date
2014-05-28T16:37:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2455665.7225659700
Y Coordinate
6959898.0217356000
Lat Long Location
802 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1120344015
14-00165753
Service Request Number: 14-00165753 • Address: 3505 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
14-00165753
Address
3505 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Drainage/Flooding Non Emergency - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-30T08:41:07.000
Status
Closed
Created Date
2014-05-09T08:41:07.000
Update Date
2014-05-24T12:35:04.000
Closed Date
2014-05-24T12:35:03.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2471534.9552153800
Y Coordinate
6999155.7471534600
Lat Long Location
3505 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1121131957
14-00158859
Service Request Number: 14-00158859 • Address: 2211 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00158859
Address
2211 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T07:56:34.000
Status
Closed
Created Date
2014-05-06T07:56:34.000
Update Date
2014-06-06T16:34:54.000
Closed Date
2014-06-06T16:34:54.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474357.9309463700
Y Coordinate
6954189.8466389700
Lat Long Location
2211 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120715174
14-00155961
Service Request Number: 14-00155961 • Address: 3400 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00155961
Address
3400 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T15:28:35.000
Status
Closed
Created Date
2014-05-03T15:28:35.000
Update Date
2014-05-08T15:26:04.000
Closed Date
2014-05-08T15:26:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468068.8360393900
Y Coordinate
6948830.1322722300
Lat Long Location
3400 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1120543507
14-00085198
Service Request Number: 14-00085198 • Address: 441 N JIM MILLER RD, DALLAS, TX • City Council District: 8
Service Request Number
14-00085198
Address
441 N JIM MILLER RD, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T21:55:34.000
Status
Closed
Created Date
2014-03-17T21:55:34.000
Update Date
2014-05-15T07:55:27.000
Closed Date
2014-05-15T07:55:26.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2521948.2987792000
Y Coordinate
6949076.5547111200
Lat Long Location
441 N JIM MILLER RD, DALLAS, TX
Unique Key
1116222637
14-00155957
Service Request Number: 14-00155957 • Address: 3000 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00155957
Address
3000 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T15:24:40.000
Status
Closed
Created Date
2014-05-03T15:24:40.000
Update Date
2014-05-03T15:26:17.000
Closed Date
2014-05-03T15:26:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470583.4633818700
Y Coordinate
6927682.5400783300
Lat Long Location
3000 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1120543233
14-00135209
Service Request Number: 14-00135209 • Address: 404 S MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00135209
Address
404 S MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T08:54:03.000
Status
Closed
Created Date
2014-04-22T08:54:03.000
Update Date
2014-12-15T14:35:30.000
Closed Date
2014-05-20T09:59:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537984.4193311100
Y Coordinate
6945064.4437806500
Lat Long Location
404 S MASTERS DR, DALLAS, TX, 75217
Unique Key
1119298265
14-00085184
Service Request Number: 14-00085184 • Address: 2841 DON ST, DALLAS, TX • City Council District: 5
Service Request Number
14-00085184
Address
2841 DON ST, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-04T21:38:37.000
Status
Closed
Created Date
2014-03-17T21:38:37.000
Update Date
2014-04-02T09:10:19.000
Closed Date
2014-04-02T09:10:19.000
Priority
Standard
Method Received Description
Web
X Coordinate
2528950.4224802200
Y Coordinate
6964397.1965722700
Lat Long Location
2841 DON ST, DALLAS, TX
Unique Key
1116221693