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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
13-00570930
Service Request Number: 13-00570930 • Address: N HASKELL AVE & ROSS AVE, DALLAS, 75204, DALLAS, TX • City Council District: 2
Service Request Number
13-00570930
Address
N HASKELL AVE & ROSS AVE, DALLAS, 75204, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-26T15:45:31.000
Status
Closed
Created Date
2013-11-14T15:45:31.000
Update Date
2013-11-18T11:51:06.000
Closed Date
2013-11-18T11:51:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495795.6682885000
Y Coordinate
6978253.3767852500
Unique Key
1107764044
14-00156114
Service Request Number: 14-00156114 • Address: 1214 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00156114
Address
1214 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-06T21:28:48.000
Status
Closed
Created Date
2014-05-03T21:28:48.000
Update Date
2014-05-03T21:43:13.000
Closed Date
2014-05-03T21:43:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2489540.3519976500
Y Coordinate
6954512.3479959200
Lat Long Location
1214 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120553443
14-00150579
Service Request Number: 14-00150579 • Address: 2435 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00150579
Address
2435 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-12T14:38:55.000
Status
Closed
Created Date
2014-04-30T14:38:55.000
Update Date
2014-04-30T14:41:33.000
Closed Date
2014-04-30T14:41:33.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497878.0389904500
Y Coordinate
6936142.5334096800
Lat Long Location
2435 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1120225076
13-00580579
Service Request Number: 13-00580579 • Address: PRESTON RD & SUMMERSIDE DR, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00580579
Address
PRESTON RD & SUMMERSIDE DR, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-02T07:41:18.000
Status
Closed
Created Date
2013-11-22T07:41:18.000
Update Date
2013-11-25T11:53:01.000
Closed Date
2013-11-25T11:50:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489184.5326320200
Y Coordinate
7047342.7602639900
Unique Key
1108385484
14-00103334
Service Request Number: 14-00103334 • Address: 3200 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00103334
Address
3200 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-08T09:50:22.000
Status
Closed
Created Date
2014-04-01T09:50:22.000
Update Date
2014-04-01T09:53:05.000
Closed Date
2014-04-01T09:53:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478741.2195087200
Y Coordinate
6970911.5001638800
Lat Long Location
3200 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1117363968
14-00106117
Service Request Number: 14-00106117 • Address: 2419 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00106117
Address
2419 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-22T15:00:46.000
Status
Closed
Created Date
2014-04-02T15:00:46.000
Update Date
2015-01-30T14:02:33.000
Closed Date
2015-01-30T14:02:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532564.3313019900
Y Coordinate
6962167.4476379700
Lat Long Location
2419 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1117539381
14-00234642
Service Request Number: 14-00234642 • Address: 700 N BEACON ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00234642
Address
700 N BEACON ST, DALLAS, TX 75214
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-30T15:41:15.000
Status
Closed
Created Date
2014-06-19T15:41:15.000
Update Date
2014-06-26T17:00:33.000
Closed Date
2014-06-26T17:00:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2502857.1025823000
Y Coordinate
6980239.2430332700
Lat Long Location
700 N BEACON ST, DALLAS, TX, 75214
Unique Key
1125370067
14-00237624
Service Request Number: 14-00237624 • Address: 4600 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00237624
Address
4600 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-06-30T15:34:00.000
Status
Closed
Created Date
2014-06-21T15:34:00.000
Update Date
2014-06-24T08:53:07.000
Closed Date
2014-06-24T08:53:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461458.2795931100
Y Coordinate
6948762.5699392700
Lat Long Location
4600 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1125561489
14-00254825
Service Request Number: 14-00254825 • Address: 2006 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00254825
Address
2006 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-07-12T18:56:40.000
Status
Closed
Created Date
2014-07-01T18:56:40.000
Update Date
2014-07-03T06:33:07.000
Closed Date
2014-07-03T06:33:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2478962.8792076100
Y Coordinate
6951086.0382366100
Lat Long Location
2006 S POLK ST, DALLAS, TX, 75224
Unique Key
1126635463
14-00242900
Service Request Number: 14-00242900 • Address: 405 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00242900
Address
405 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-27T18:15:00.000
Status
Closed
Created Date
2014-06-24T18:15:00.000
Update Date
2014-06-26T11:55:27.000
Closed Date
2014-06-26T11:55:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476043.8203771100
Y Coordinate
6956940.6507361400
Lat Long Location
405 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1125887121
14-00146950
Service Request Number: 14-00146950 • Address: 4010 CARPENTER AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00146950
Address
4010 CARPENTER AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-16T23:46:25.000
Status
Closed
Created Date
2014-04-28T23:46:25.000
Update Date
2014-05-12T14:46:58.000
Closed Date
2014-05-12T14:46:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2508050.9856134000
Y Coordinate
6966939.7511127800
Lat Long Location
4010 CARPENTER AVE, DALLAS, TX
Unique Key
1120015562
14-00167045
Service Request Number: 14-00167045 • Address: 2404 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00167045
Address
2404 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-17T15:06:22.000
Status
Closed
Created Date
2014-05-09T15:06:22.000
Update Date
2014-06-05T08:30:47.000
Closed Date
2014-06-04T12:30:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2492472.2491966700
Y Coordinate
6978312.4944210800
Lat Long Location
2404 N HALL ST, DALLAS, TX, 75204
Unique Key
1121204944
13-00541198
Service Request Number: 13-00541198 • Address: 38 SAX LEIGH DRIVE, DALLAS, TX 75241 • Department: Code Compliance District Group
Service Request Number
13-00541198
Address
38 SAX LEIGH DRIVE, DALLAS, TX 75241
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-30T15:28:31.000
Status
Open
Created Date
2013-10-23T15:28:31.000
Update Date
2013-12-02T19:31:35.000
Closed Date
2013-10-23T15:28:31.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
38 SAX LEIGH DRIVE, DALLAS, TX, 75241
Unique Key
1105787706
13-00541137
Service Request Number: 13-00541137 • Address: 61 JOLLYN COURT- LOT 61, DALLAS, TX 75241 • Department: Code Compliance District Group
Service Request Number
13-00541137
Address
61 JOLLYN COURT- LOT 61, DALLAS, TX 75241
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-30T15:08:53.000
Status
Open
Created Date
2013-10-23T15:08:53.000
Update Date
2013-12-02T19:31:47.000
Closed Date
2013-10-23T15:08:53.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
61 JOLLYN COURT, DALLAS, TX, 75241
Unique Key
1105784149
13-00541220
Service Request Number: 13-00541220 • Address: 18 TEALGLEN DRIVE - LOT 18, DALLAS, TX 75241 • Department: Code Compliance District Group
Service Request Number
13-00541220
Address
18 TEALGLEN DRIVE - LOT 18, DALLAS, TX 75241
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-30T15:36:19.000
Status
Open
Created Date
2013-10-23T15:36:19.000
Update Date
2013-12-02T19:30:45.000
Closed Date
2013-10-23T15:36:19.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
18 TEALGLEN DRIVE, DALLAS, TX, 75241
Unique Key
1105788870
14-00159016
Service Request Number: 14-00159016 • Address: 539 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00159016
Address
539 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T08:41:30.000
Status
Closed
Created Date
2014-05-06T08:41:30.000
Update Date
2014-07-15T09:33:35.000
Closed Date
2014-07-15T09:33:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2481618.0371596700
Y Coordinate
6958109.0190590100
Lat Long Location
539 W 10TH ST, DALLAS, TX, 75208
Unique Key
1120725413
13-00570880
Service Request Number: 13-00570880 • Address: BERNAL DR & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00570880
Address
BERNAL DR & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-04T15:27:32.000
Status
Closed
Created Date
2013-11-14T15:27:32.000
Update Date
2013-12-18T17:44:36.000
Closed Date
2013-12-18T17:44:36.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2458051.2545383300
Y Coordinate
6969860.5512660400
Unique Key
1107760732
13-00560759
Service Request Number: 13-00560759 • Address: S R L THORNTON FWY & S BECKLEY AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00560759
Address
S R L THORNTON FWY & S BECKLEY AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-08T08:50:15.000
Status
Closed
Created Date
2013-11-07T08:50:15.000
Update Date
2013-11-07T09:04:02.000
Closed Date
2013-11-07T09:04:01.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484153.8324302000
Y Coordinate
6956298.1380022000
Unique Key
1107094590
14-00049384
Service Request Number: 14-00049384 • Address: 611 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00049384
Address
611 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-03-30T17:26:55.000
Status
Closed
Created Date
2014-02-13T17:26:55.000
Update Date
2014-02-19T13:28:16.000
Closed Date
2014-02-19T13:16:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2482493.9831482600
Y Coordinate
6959851.6581652600
Lat Long Location
611 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1113929061
14-00137901
Service Request Number: 14-00137901 • Address: 1017 S VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00137901
Address
1017 S VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-29T10:10:56.000
Status
Closed
Created Date
2014-04-23T10:10:56.000
Update Date
2014-04-24T07:25:51.000
Closed Date
2014-04-24T07:25:51.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480065.4993313100
Y Coordinate
6954747.9587165300
Lat Long Location
1017 S VERNON AVE, DALLAS, TX, 75208
Unique Key
1119455559
14-00137981
Service Request Number: 14-00137981 • Address: 3525 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00137981
Address
3525 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-29T10:27:08.000
Status
Closed
Created Date
2014-04-23T10:27:08.000
Update Date
2014-04-23T16:15:24.000
Closed Date
2014-04-23T16:15:24.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2479032.1285793400
Y Coordinate
6941870.2451152300
Lat Long Location
3525 S POLK ST, DALLAS, TX, 75224
Unique Key
1119460195
14-00081362
Service Request Number: 14-00081362 • Address: 3777 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
14-00081362
Address
3777 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T09:53:57.000
Status
Closed
Created Date
2014-03-14T09:53:57.000
Update Date
2014-03-14T09:57:30.000
Closed Date
2014-03-12T09:57:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466652.2853129500
Y Coordinate
6927675.3980475600
Lat Long Location
3777 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1115980892
14-00142838
Service Request Number: 14-00142838 • Address: 729 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00142838
Address
729 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-28T14:33:08.000
Status
Closed
Created Date
2014-04-25T14:33:08.000
Update Date
2014-04-27T21:32:27.000
Closed Date
2014-04-27T21:32:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2487177.4613771400
Y Coordinate
6937278.5160745400
Lat Long Location
729 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1119754965
14-00141872
Service Request Number: 14-00141872 • Address: 2152 EMPIRE CENTRAL, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00141872
Address
2152 EMPIRE CENTRAL, DALLAS, TX 75235
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-09T08:28:02.000
Status
Closed
Created Date
2014-04-25T08:28:02.000
Update Date
2014-04-30T13:22:28.000
Closed Date
2014-04-30T13:22:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474744.8225563000
Y Coordinate
6988333.6330015700
Lat Long Location
2152 EMPIRE, DALLAS, TX, 75235
Unique Key
1119697689
13-00560700
Service Request Number: 13-00560700 • Address: CANTON ST & S MALCOLM X BLVD, DALLAS, 75226, DALLAS, TX • City Council District: 2
Service Request Number
13-00560700
Address
CANTON ST & S MALCOLM X BLVD, DALLAS, 75226, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-17T08:33:00.000
Status
Closed
Created Date
2013-11-07T08:33:00.000
Update Date
2013-11-07T10:10:16.000
Closed Date
2013-11-07T10:10:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496540.1352704900
Y Coordinate
6971939.2497620700
Unique Key
1107090656
14-00156217
Service Request Number: 14-00156217 • Address: 1214 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00156217
Address
1214 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-07T11:13:58.000
Status
Closed
Created Date
2014-05-04T11:13:58.000
Update Date
2014-05-04T22:13:48.000
Closed Date
2014-05-04T17:07:49.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2489540.3519976500
Y Coordinate
6954512.3479959200
Lat Long Location
1214 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120561114
13-00571171
Service Request Number: 13-00571171 • Address: SKILLMAN ST & ROYAL LN, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
13-00571171
Address
SKILLMAN ST & ROYAL LN, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-15T16:51:20.000
Status
Closed
Created Date
2013-11-14T16:51:20.000
Update Date
2013-11-15T14:34:35.000
Closed Date
2013-11-15T13:12:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2513453.2689250300
Y Coordinate
7012999.5207373000
Unique Key
1107778309
14-00165967
Service Request Number: 14-00165967 • Address: 2415 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00165967
Address
2415 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-23T09:39:25.000
Status
Closed
Created Date
2014-05-09T09:39:25.000
Update Date
2014-06-02T16:27:31.000
Closed Date
2014-06-02T16:27:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473709.0709059300
Y Coordinate
6938418.3986676800
Lat Long Location
2415 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1121145360
13-00580583
Service Request Number: 13-00580583 • Address: MARSH LN & ROYAL LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00580583
Address
MARSH LN & ROYAL LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-02T07:43:30.000
Status
Closed
Created Date
2013-11-22T07:43:30.000
Update Date
2013-11-25T11:51:49.000
Closed Date
2013-11-25T11:51:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473001.8578899300
Y Coordinate
7012511.2391474900
Unique Key
1108385744
14-00137964
Service Request Number: 14-00137964 • Address: 4950 NORTH O'CONNOR ROAD 2, IRVING, TX 75062 • Department: Code Compliance District Group
Service Request Number
14-00137964
Address
4950 NORTH O'CONNOR ROAD 2, IRVING, TX 75062
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-29T10:24:33.000
Status
Open
Created Date
2014-04-23T10:24:33.000
Update Date
2014-04-23T10:24:33.000
Closed Date
2014-04-23T10:24:33.000
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
4950 NORTH O'CONNOR ROAD, IRVING, TX, 75062
Unique Key
1119459353
14-00073114
Service Request Number: 14-00073114 • Address: 2400 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00073114
Address
2400 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-10T09:32:14.000
Status
Closed
Created Date
2014-03-07T09:32:14.000
Update Date
2014-03-07T10:37:22.000
Closed Date
2014-03-07T10:37:22.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2470118.2796741900
Y Coordinate
6949304.0356619100
Lat Long Location
2400 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1115458407
14-00098743
Service Request Number: 14-00098743 • Address: 2417 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00098743
Address
2417 N HASKELL AVE, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-01T19:22:47.000
Status
Closed
Created Date
2014-03-27T19:22:47.000
Update Date
2014-03-28T09:24:24.000
Closed Date
2014-03-28T09:24:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2494104.2994814500
Y Coordinate
6979771.9427988000
Lat Long Location
2417 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1117067095
14-00123519
Service Request Number: 14-00123519 • Address: 1546 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00123519
Address
1546 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T13:39:35.000
Status
Closed
Created Date
2014-04-14T13:39:35.000
Update Date
2014-04-16T11:06:28.000
Closed Date
2014-04-16T11:06:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490776.1330654600
Y Coordinate
6948356.0742946800
Lat Long Location
1546 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1118593561
14-00123502
Service Request Number: 14-00123502 • Address: 4584 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00123502
Address
4584 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T13:32:32.000
Status
Closed
Created Date
2014-04-14T13:32:32.000
Update Date
2014-05-19T11:27:33.000
Closed Date
2014-05-19T11:27:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493289.8633301600
Y Coordinate
6939278.2167684900
Lat Long Location
4584 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1118592574
13-00571262
Service Request Number: 13-00571262 • Address: ALTA VISTA LN & ROSSER RD, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00571262
Address
ALTA VISTA LN & ROSSER RD, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-14T18:50:30.000
Status
Closed
Created Date
2013-11-14T18:50:30.000
Update Date
2013-11-20T11:50:12.000
Closed Date
2013-11-20T11:50:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475132.8613482800
Y Coordinate
7015907.6009276800
Unique Key
1107784517
13-00541136
Service Request Number: 13-00541136 • Address: OLMOS DR & STEVENS ST, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00541136
Address
OLMOS DR & STEVENS ST, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2013-12-22T15:08:24.000
Status
Closed
Created Date
2013-10-23T15:08:24.000
Update Date
2013-10-30T10:07:26.000
Closed Date
2013-10-30T10:07:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2523672.9631075200
Y Coordinate
6992010.3481793900
Unique Key
1105784079
13-00580584
Service Request Number: 13-00580584 • Address: FERGUSON RD & LAKELAND DR, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
13-00580584
Address
FERGUSON RD & LAKELAND DR, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-02T07:45:14.000
Status
Closed
Created Date
2013-11-22T07:45:14.000
Update Date
2013-11-25T12:06:13.000
Closed Date
2013-11-25T12:06:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521056.2662204900
Y Coordinate
6983076.6037116000
Unique Key
1108385887
14-00157917
Service Request Number: 14-00157917 • Address: 923 N TYLER ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00157917
Address
923 N TYLER ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-23T14:39:26.000
Status
Closed
Created Date
2014-05-05T14:39:26.000
Update Date
2014-09-20T08:52:09.000
Closed Date
2014-09-20T08:52:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479523.1554214400
Y Coordinate
6961315.6221133600
Lat Long Location
923 N TYLER ST, DALLAS, TX, 75208
Unique Key
1120658187
14-00123427
Service Request Number: 14-00123427 • Address: 800 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00123427
Address
800 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T13:01:11.000
Status
Closed
Created Date
2014-04-14T13:01:11.000
Update Date
2014-04-23T09:32:08.000
Closed Date
2014-04-23T09:32:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483675.2500696000
Y Coordinate
6955629.7941833900
Lat Long Location
800 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1118588215
14-00156174
Service Request Number: 14-00156174 • Address: 100 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00156174
Address
100 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T09:03:38.000
Status
Closed
Created Date
2014-05-04T09:03:38.000
Update Date
2014-05-04T10:21:19.000
Closed Date
2014-05-04T10:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484255.1186942400
Y Coordinate
6949093.9148506800
Lat Long Location
100 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1120558137
14-00157904
Service Request Number: 14-00157904 • Address: 3106 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157904
Address
3106 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T14:35:21.000
Status
Closed
Created Date
2014-05-05T14:35:21.000
Update Date
2014-05-27T08:13:43.000
Closed Date
2014-05-23T08:13:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490142.2116624800
Y Coordinate
6945140.9448591900
Lat Long Location
3106 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120657499
14-00098903
Service Request Number: 14-00098903 • Address: 600 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00098903
Address
600 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-29T08:01:12.000
Status
Closed
Created Date
2014-03-28T08:01:12.000
Update Date
2014-03-28T10:56:47.000
Closed Date
2014-03-28T10:56:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468398.7107920500
Y Coordinate
6956101.4078816500
Lat Long Location
600 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1117080252
14-00146958
Service Request Number: 14-00146958 • Address: 800 W LEDBETTER DR, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00146958
Address
800 W LEDBETTER DR, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T01:43:13.000
Status
Closed
Created Date
2014-04-29T01:43:13.000
Update Date
2014-04-29T03:12:53.000
Closed Date
2014-04-29T03:10:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2480370.3987365400
Y Coordinate
6938434.7672674300
Lat Long Location
800 W LEDBETTER DR, DALLAS, TX, 75224
Unique Key
1120016098
13-00571206
Service Request Number: 13-00571206 • Address: 7800 FAIROORT, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00571206
Address
7800 FAIROORT, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-24T17:14:45.000
Status
Closed
Created Date
2013-11-14T17:14:45.000
Update Date
2013-11-14T17:18:42.000
Closed Date
2013-11-13T17:18:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
7800 FAIROORT, DALLAS, TX
Unique Key
1107780748
13-00541195
Service Request Number: 13-00541195 • Address: 38 SAX LEIGH DRIVE, DALLAS, TX 75241 • Department: Code Compliance District Group
Service Request Number
13-00541195
Address
38 SAX LEIGH DRIVE, DALLAS, TX 75241
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-30T15:26:02.000
Status
Open
Created Date
2013-10-23T15:26:02.000
Update Date
2013-12-02T19:29:31.000
Closed Date
2013-10-23T15:26:02.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
38 SAX LEIGH DRIVE, DALLAS, TX, 75241
Unique Key
1105787518
14-00049360
Service Request Number: 14-00049360 • Address: 2900 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00049360
Address
2900 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Other Apts - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-17T17:02:49.000
Status
Closed
Created Date
2014-02-13T17:02:49.000
Update Date
2014-02-13T17:15:19.000
Closed Date
2014-02-13T17:15:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535062.0011666600
Y Coordinate
6964815.3464784800
Lat Long Location
2900 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1113927414
14-00156140
Service Request Number: 14-00156140 • Address: 1035 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00156140
Address
1035 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T02:18:23.000
Status
Closed
Created Date
2014-05-04T02:18:23.000
Update Date
2014-05-06T11:08:31.000
Closed Date
2014-05-06T11:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482493.3078177300
Y Coordinate
6961763.3072331900
Lat Long Location
1035 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1120555275
14-00165927
Service Request Number: 14-00165927 • Address: 733 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00165927
Address
733 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:31:14.000
Status
Closed
Created Date
2014-05-09T09:31:14.000
Update Date
2014-06-02T10:15:24.000
Closed Date
2014-06-02T10:15:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483659.6390503500
Y Coordinate
6960345.7234853100
Lat Long Location
733 N ZANG BLVD, DALLAS, TX, 75208
Unique Key
1121143044
14-00081333
Service Request Number: 14-00081333 • Address: 2811 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00081333
Address
2811 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-17T09:44:46.000
Status
Closed
Created Date
2014-03-14T09:44:46.000
Update Date
2014-03-14T20:32:35.000
Closed Date
2014-03-14T20:32:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470645.9227445000
Y Coordinate
6954127.7218542900
Lat Long Location
2811 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1115979284
13-00571355
Service Request Number: 13-00571355 • Address: WENDY LN & W LAWTHER DR, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
13-00571355
Address
WENDY LN & W LAWTHER DR, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-15T05:48:31.000
Status
Closed
Created Date
2013-11-15T05:48:31.000
Update Date
2013-11-15T14:21:06.000
Closed Date
2013-11-15T14:21:06.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2511587.4998030100
Y Coordinate
6989718.0997539600
Unique Key
1107793682
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