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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00073258
Service Request Number: 14-00073258 • Address: 2745 S LEDBETTER DR, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00073258
Address
2745 S LEDBETTER DR, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-21T10:25:05.000
Status
Closed
Created Date
2014-03-07T10:25:05.000
Update Date
2014-03-10T15:27:09.000
Closed Date
2014-03-10T15:27:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2455463.8208068600
Y Coordinate
6946031.7734377600
Lat Long Location
2745 S LEDBETTER DR, DALLAS, TX, 75211
Unique Key
1115468285
13-00580516
Service Request Number: 13-00580516 • Address: N JUSTIN AVE & HEYWORTH ST, DALLAS, 75211, DALLAS, TX 75211 • City Council District: 6
Service Request Number
13-00580516
Address
N JUSTIN AVE & HEYWORTH ST, DALLAS, 75211, DALLAS, TX 75211
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-25T21:29:14.000
Status
Closed
Created Date
2013-11-21T21:29:14.000
Update Date
2013-11-22T14:36:28.000
Closed Date
2013-11-22T14:35:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2456873.8996768400
Y Coordinate
6958352.0982649500
Unique Key
1108380680
14-00123472
Service Request Number: 14-00123472 • Address: 418 AVENUE H, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00123472
Address
418 AVENUE H, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T13:19:32.000
Status
Closed
Created Date
2014-04-14T13:19:32.000
Update Date
2014-04-14T13:41:53.000
Closed Date
2014-04-14T13:41:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493636.9984599900
Y Coordinate
6958090.0872391700
Lat Long Location
418 AVENUE, DALLAS, TX, 75203
Unique Key
1118590680
14-00166018
Service Request Number: 14-00166018 • Address: 2802 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
14-00166018
Address
2802 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-23T09:54:34.000
Status
Closed
Created Date
2014-05-09T09:54:34.000
Update Date
2014-07-16T13:39:47.000
Closed Date
2014-07-16T13:39:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499310.6509286600
Y Coordinate
6939508.0906169500
Lat Long Location
2802 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1121148298
14-00147038
Service Request Number: 14-00147038 • Address: 2152 VILLAGE WAY, DALLAS, TX • City Council District: 4
Service Request Number
14-00147038
Address
2152 VILLAGE WAY, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-11T08:00:40.000
Status
Duplicate (closed)
Created Date
2014-04-29T08:00:40.000
Update Date
2014-06-19T14:31:44.000
Closed Date
2014-06-19T14:31:44.000
Priority
Standard
Method Received Description
Web
X Coordinate
2493066.5744209100
Y Coordinate
6945493.4982621800
Lat Long Location
2152 VILLAGE WAY, DALLAS, TX
Unique Key
1120021856
14-00154226
Service Request Number: 14-00154226 • Address: 307 W DANIELDALE RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00154226
Address
307 W DANIELDALE RD, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-13T11:19:23.000
Status
Closed
Created Date
2014-05-02T11:19:23.000
Update Date
2014-05-06T15:36:05.000
Closed Date
2014-05-06T15:36:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483693.4613368200
Y Coordinate
6917439.6953142700
Lat Long Location
307 W DANIELDALE RD, DALLAS, TX, 75232
Unique Key
1120443180
13-00541171
Service Request Number: 13-00541171 • Address: 37 CANTANT - LOT 37, DALLAS, TX 75241 • Department: Code Compliance District Group
Service Request Number
13-00541171
Address
37 CANTANT - LOT 37, DALLAS, TX 75241
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-30T15:18:12.000
Status
Open
Created Date
2013-10-23T15:18:12.000
Update Date
2013-12-02T19:30:04.000
Closed Date
2013-10-23T15:18:12.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
37 CANTANT, DALLAS, TX, 75241
Unique Key
1105785994
14-00049373
Service Request Number: 14-00049373 • Address: 5352 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00049373
Address
5352 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-02-28T17:15:57.000
Status
Closed
Created Date
2014-02-13T17:15:57.000
Update Date
2014-02-18T15:33:30.000
Closed Date
2014-02-18T15:29:42.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484382.5635037700
Y Coordinate
6994456.6711774700
Lat Long Location
5352 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1113928376
13-00571396
Service Request Number: 13-00571396 • Address: ABRAMS RD & KENWOOD AVE, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
13-00571396
Address
ABRAMS RD & KENWOOD AVE, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-27T07:45:45.000
Status
Closed
Created Date
2013-11-15T07:45:45.000
Update Date
2013-11-18T09:05:05.000
Closed Date
2013-11-18T09:05:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505078.7212539300
Y Coordinate
6990425.1052051000
Unique Key
1107796478
14-00171421
Service Request Number: 14-00171421 • Address: 1447 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00171421
Address
1447 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T09:15:04.000
Status
Closed
Created Date
2014-05-13T09:15:04.000
Update Date
2014-06-12T14:16:01.000
Closed Date
2014-06-12T14:16:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486756.7017265500
Y Coordinate
6952846.6321478800
Lat Long Location
1447 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1121475278
14-00085008
Service Request Number: 14-00085008 • Address: 3802 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
14-00085008
Address
3802 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-18T17:23:22.000
Status
Closed
Created Date
2014-03-17T17:23:22.000
Update Date
2014-03-18T15:02:10.000
Closed Date
2014-03-18T15:02:09.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2474341.7272352400
Y Coordinate
7000380.0384480700
Lat Long Location
3802 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1116209512
13-00541225
Service Request Number: 13-00541225 • Address: 18 TEALGLEN DRIVE, DALLAS, TX 75241 • Department: Code Compliance District Group
Service Request Number
13-00541225
Address
18 TEALGLEN DRIVE, DALLAS, TX 75241
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-30T15:37:51.000
Status
Open
Created Date
2013-10-23T15:37:51.000
Update Date
2013-12-02T19:31:57.000
Closed Date
2013-10-23T15:37:51.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
18 TEALGLEN DRIVE, DALLAS, TX, 75241
Unique Key
1105789135
14-00147092
Service Request Number: 14-00147092 • Address: 1439 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00147092
Address
1439 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T08:23:42.000
Status
Closed
Created Date
2014-04-29T08:23:42.000
Update Date
2014-04-29T09:11:03.000
Closed Date
2014-04-29T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2478258.3984314400
Y Coordinate
6922621.8075812900
Lat Long Location
1439 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1120025448
13-00571240
Service Request Number: 13-00571240 • Address: MARTIN LUTHER KING JR BLVD & S CENTRAL EXPY, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
13-00571240
Address
MARTIN LUTHER KING JR BLVD & S CENTRAL EXPY, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-30T17:58:56.000
Status
Closed
Created Date
2013-11-14T17:58:56.000
Update Date
2013-11-19T13:57:21.000
Closed Date
2013-11-19T13:57:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498998.1348631500
Y Coordinate
6965344.2072253100
Unique Key
1107783117
14-00141867
Service Request Number: 14-00141867 • Address: 163 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00141867
Address
163 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-09T08:26:45.000
Status
Closed
Created Date
2014-04-25T08:26:45.000
Update Date
2014-04-25T15:00:22.000
Closed Date
2014-04-25T15:00:21.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2469170.1038271500
Y Coordinate
6957793.4314385500
Lat Long Location
163 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1119697464
14-00160448
Service Request Number: 14-00160448 • Address: 5614 BOCA RATON DR, DALLAS, TX • City Council District: 13
Service Request Number
14-00160448
Address
5614 BOCA RATON DR, DALLAS, TX
City Council District
13
Department
Sustainable Development and Construction Dept.
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-20T16:10:45.000
Status
Closed
Created Date
2014-05-06T16:10:45.000
Update Date
2014-05-07T13:55:10.000
Closed Date
2014-05-07T13:55:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2486922.4673413400
Y Coordinate
7016167.4488430000
Lat Long Location
5614 BOCA RATON DR, DALLAS, TX
Unique Key
1120811279
13-00571243
Service Request Number: 13-00571243 • Address: WENDY LN & W LAWTHER DR, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
13-00571243
Address
WENDY LN & W LAWTHER DR, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-21T18:04:09.000
Status
Closed
Created Date
2013-11-14T18:04:09.000
Update Date
2013-11-15T05:48:31.000
Closed Date
2013-11-15T05:48:26.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Phone
X Coordinate
2511587.4998030100
Y Coordinate
6989718.0997539600
Unique Key
1107783311
14-00049322
Service Request Number: 14-00049322 • Address: 2800 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00049322
Address
2800 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-07T16:32:00.000
Status
Closed
Created Date
2014-02-13T16:32:00.000
Update Date
2014-02-13T16:39:09.000
Closed Date
2014-02-13T16:39:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532455.5533804100
Y Coordinate
6964136.6526214400
Lat Long Location
2800 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1113924973
14-00165961
Service Request Number: 14-00165961 • Address: 1809 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00165961
Address
1809 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:38:34.000
Status
Closed
Created Date
2014-05-09T09:38:34.000
Update Date
2014-06-02T10:46:01.000
Closed Date
2014-06-02T10:46:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2492085.8354690900
Y Coordinate
6958761.2957482000
Lat Long Location
1809 E 11TH ST, DALLAS, TX, 75203
Unique Key
1121145022
14-00166041
Service Request Number: 14-00166041 • Address: 1106 N DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00166041
Address
1106 N DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-14T09:59:14.000
Status
Closed
Created Date
2014-05-09T09:59:14.000
Update Date
2014-05-09T14:03:03.000
Closed Date
2014-05-09T14:03:03.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2457947.5052876700
Y Coordinate
6961039.6303812900
Lat Long Location
1106 N DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1121149580
13-00580557
Service Request Number: 13-00580557 • Address: DUNLAP DR & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00580557
Address
DUNLAP DR & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-30T07:07:19.000
Status
Closed
Created Date
2013-11-22T07:07:19.000
Update Date
2013-12-05T15:48:02.000
Closed Date
2013-12-05T15:48:02.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2532505.7195728200
Y Coordinate
6952108.1486116800
Unique Key
1108383645
13-00571360
Service Request Number: 13-00571360 • Address: SMOKE TREE LN & RAVENVIEW RD, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
13-00571360
Address
SMOKE TREE LN & RAVENVIEW RD, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-25T06:11:01.000
Status
Closed
Created Date
2013-11-15T06:11:01.000
Update Date
2013-11-15T14:31:53.000
Closed Date
2013-11-15T14:31:53.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2550833.8661903100
Y Coordinate
6939321.2639627500
Unique Key
1107793962
14-00081228
Service Request Number: 14-00081228 • Address: 3013 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00081228
Address
3013 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-25T09:04:25.000
Status
Closed
Created Date
2014-03-14T09:04:25.000
Update Date
2014-03-21T09:09:49.000
Closed Date
2014-03-21T09:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2469548.9307443200
Y Coordinate
6954016.8413293100
Lat Long Location
3013 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1115972891
14-00174750
Service Request Number: 14-00174750 • Address: 3454 S FRANKLIN ST, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00174750
Address
3454 S FRANKLIN ST, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-23T14:31:44.000
Status
Closed
Created Date
2014-05-14T14:31:44.000
Update Date
2014-05-16T14:25:31.000
Closed Date
2014-05-16T14:25:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472986.9708508000
Y Coordinate
6942052.7249121200
Lat Long Location
3454 S FRANKLIN ST, DALLAS, TX, 75233
Unique Key
1121674083
14-00142715
Service Request Number: 14-00142715 • Address: 6600 S POLK ST, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00142715
Address
6600 S POLK ST, DALLAS, TX 75232
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-26T13:35:27.000
Status
Closed
Created Date
2014-04-25T13:35:27.000
Update Date
2014-04-25T13:39:59.000
Closed Date
2014-04-25T13:39:59.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479329.5621533300
Y Coordinate
6929885.7164755300
Lat Long Location
6600 S POLK ST, DALLAS, TX, 75232
Unique Key
1119747821
14-00156245
Service Request Number: 14-00156245 • Address: 1093 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00156245
Address
1093 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-23T12:37:09.000
Status
Closed
Created Date
2014-05-04T12:37:09.000
Update Date
2014-05-08T12:37:42.000
Closed Date
2014-05-08T12:37:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478914.1055092400
Y Coordinate
6954553.7070127000
Lat Long Location
1093 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120562966
13-00571391
Service Request Number: 13-00571391 • Address: N WALTON WALKER BLVD & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
13-00571391
Address
N WALTON WALKER BLVD & SINGLETON BLVD, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-16T07:41:37.000
Status
Closed
Created Date
2013-11-15T07:41:37.000
Update Date
2013-11-15T10:07:33.000
Closed Date
2013-11-15T09:17:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2454920.9285447300
Y Coordinate
6969874.4567629000
Unique Key
1107796122
14-00166022
Service Request Number: 14-00166022 • Address: 4346 N HAMPTON RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00166022
Address
4346 N HAMPTON RD, DALLAS, TX 75212
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-10T09:54:51.000
Status
Closed
Created Date
2014-05-09T09:54:51.000
Update Date
2014-05-09T10:20:37.000
Closed Date
2014-05-09T10:18:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2473735.1634851700
Y Coordinate
6975858.4743266800
Lat Long Location
4346 N HAMPTON RD, DALLAS, TX, 75212
Unique Key
1121148500
14-00157891
Service Request Number: 14-00157891 • Address: 3106 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157891
Address
3106 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T14:31:14.000
Status
Closed
Created Date
2014-05-05T14:31:14.000
Update Date
2014-05-23T14:37:41.000
Closed Date
2014-05-23T14:37:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490142.2122397800
Y Coordinate
6945140.9450035100
Lat Long Location
3106 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120656689
13-00571352
Service Request Number: 13-00571352 • Address: GRADY NIBLO RD & KIWANIS RD, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
13-00571352
Address
GRADY NIBLO RD & KIWANIS RD, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-23T03:31:33.000
Status
Closed
Created Date
2013-11-15T03:31:33.000
Update Date
2013-11-27T21:32:49.000
Closed Date
2013-11-18T09:18:14.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2450179.5957831900
Y Coordinate
6936200.3146537600
Unique Key
1107793326
14-00156130
Service Request Number: 14-00156130 • Address: 1000 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00156130
Address
1000 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T22:25:37.000
Status
Closed
Created Date
2014-05-03T22:25:37.000
Update Date
2014-05-05T10:53:02.000
Closed Date
2014-05-05T10:53:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488367.1924229700
Y Coordinate
6960408.8548089100
Lat Long Location
1000 E 8TH ST, DALLAS, TX, 75203
Unique Key
1120554473
14-00138003
Service Request Number: 14-00138003 • Address: 100 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00138003
Address
100 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-30T10:30:09.000
Status
Closed
Created Date
2014-04-23T10:30:09.000
Update Date
2014-05-02T08:43:02.000
Closed Date
2014-05-02T08:43:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484404.0344656000
Y Coordinate
6922659.3089578200
Lat Long Location
100 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1119461506
14-00081289
Service Request Number: 14-00081289 • Address: 209 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00081289
Address
209 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-28T09:29:19.000
Status
Closed
Created Date
2014-03-14T09:29:19.000
Update Date
2014-03-17T15:43:02.000
Closed Date
2014-03-17T15:43:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475667.8108816200
Y Coordinate
6957589.4041494500
Lat Long Location
209 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1115976835
14-00093964
Service Request Number: 14-00093964 • Address: 3800 N VERSAILLES AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00093964
Address
3800 N VERSAILLES AVE, DALLAS, TX 75209
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic - Road Hump Request - STS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-11T18:26:14.000
Status
Closed
Created Date
2014-03-24T18:26:14.000
Update Date
2014-03-25T14:46:15.000
Closed Date
2014-03-25T14:46:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484124.2541000800
Y Coordinate
6989268.6249901200
Lat Long Location
3800 N VERSAILLES AVE, DALLAS, TX, 75209
Unique Key
1116762346
14-00158814
Service Request Number: 14-00158814 • Address: 902 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00158814
Address
902 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Rental Home Needs Registration - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-18T07:25:31.000
Status
Closed
Created Date
2014-05-06T07:25:31.000
Update Date
2014-05-20T07:54:09.000
Closed Date
2014-05-20T07:54:09.000
Priority
Standard
Method Received Description
Web
X Coordinate
2475712.0185642900
Y Coordinate
6955083.5042964000
Lat Long Location
902 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1120712280
14-00156137
Service Request Number: 14-00156137 • Address: 7116 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00156137
Address
7116 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-07T01:39:45.000
Status
Closed
Created Date
2014-05-04T01:39:45.000
Update Date
2014-05-04T05:53:18.000
Closed Date
2014-05-04T05:53:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2510934.2434550800
Y Coordinate
6980305.2871789000
Lat Long Location
7116 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1120555097
14-00093973
Service Request Number: 14-00093973 • Address: 9334 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00093973
Address
9334 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-08T18:37:47.000
Status
Closed
Created Date
2014-03-24T18:37:47.000
Update Date
2015-05-05T16:48:51.000
Closed Date
2015-05-05T16:48:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2526105.1723131500
Y Coordinate
6977809.9853881100
Lat Long Location
9334 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1116762956
14-00049465
Service Request Number: 14-00049465 • Address: 1107 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00049465
Address
1107 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-09T18:48:30.000
Status
Closed
Created Date
2014-02-13T18:48:30.000
Update Date
2014-04-15T16:10:35.000
Closed Date
2014-04-15T16:10:35.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2478878.4444618600
Y Coordinate
6949100.4922669800
Lat Long Location
1107 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1113933334
14-00115901
Service Request Number: 14-00115901 • Address: 609 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00115901
Address
609 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-21T09:48:43.000
Status
Closed
Created Date
2014-04-09T09:48:43.000
Update Date
2014-05-01T15:11:04.000
Closed Date
2014-05-01T15:11:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475298.3442528700
Y Coordinate
6956188.5002305000
Lat Long Location
609 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1118136024
13-00555459
Service Request Number: 13-00555459 • Address: LARMANDA ST & ABRAMS RD, DALLAS, 75231, DALLAS, TX • City Council District: 9
Service Request Number
13-00555459
Address
LARMANDA ST & ABRAMS RD, DALLAS, 75231, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-13T09:12:28.000
Status
Closed
Created Date
2013-11-04T09:12:28.000
Update Date
2013-12-16T10:37:40.000
Closed Date
2013-12-16T10:37:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2507517.1259080400
Y Coordinate
7001289.7855296100
Unique Key
1106751526
14-00156168
Service Request Number: 14-00156168 • Address: 2312 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00156168
Address
2312 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T08:27:23.000
Status
Closed
Created Date
2014-05-04T08:27:23.000
Update Date
2014-05-05T11:58:51.000
Closed Date
2014-05-05T11:58:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496293.7016917500
Y Coordinate
6981864.6115917300
Lat Long Location
2312 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1120557666
14-00166023
Service Request Number: 14-00166023 • Address: 2415 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00166023
Address
2415 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-23T09:55:09.000
Status
Closed
Created Date
2014-05-09T09:55:09.000
Update Date
2014-06-02T16:24:16.000
Closed Date
2014-06-02T16:24:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2473709.0700724900
Y Coordinate
6938418.3987743600
Lat Long Location
2415 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1121148573
13-00522348
Service Request Number: 13-00522348 • Address: 3931 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00522348
Address
3931 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-19T14:02:15.000
Status
Closed
Created Date
2013-10-09T14:02:15.000
Update Date
2013-10-11T16:39:13.000
Closed Date
2013-10-11T16:39:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503684.4569726200
Y Coordinate
6964212.1542952600
Lat Long Location
3931 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1104502398
14-00160489
Service Request Number: 14-00160489 • Address: 5215 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00160489
Address
5215 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T16:17:38.000
Status
Closed
Created Date
2014-05-06T16:17:38.000
Update Date
2014-11-19T12:52:17.000
Closed Date
2014-11-19T12:52:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2506840.6632989400
Y Coordinate
6961147.8251039300
Lat Long Location
5215 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1120813292
14-00115926
Service Request Number: 14-00115926 • Address: 1124 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00115926
Address
1124 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-18T09:54:53.000
Status
Closed
Created Date
2014-04-09T09:54:53.000
Update Date
2014-04-10T16:49:05.000
Closed Date
2014-04-10T16:49:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456843.8600789000
Y Coordinate
6961184.6046410600
Lat Long Location
1124 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1118137329
13-00522353
Service Request Number: 13-00522353 • Address: 3931 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
13-00522353
Address
3931 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-19T14:03:07.000
Status
Closed
Created Date
2013-10-09T14:03:07.000
Update Date
2013-10-11T07:17:33.000
Closed Date
2013-10-11T07:17:32.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503684.4569726200
Y Coordinate
6964212.1542952600
Lat Long Location
3931 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1104502570
14-00146943
Service Request Number: 14-00146943 • Address: 2409 PENNSYLVANIA AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00146943
Address
2409 PENNSYLVANIA AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-16T23:20:11.000
Status
Closed
Created Date
2014-04-28T23:20:11.000
Update Date
2014-05-01T14:41:12.000
Closed Date
2014-05-01T14:41:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2499860.8175841500
Y Coordinate
6965197.5873294100
Lat Long Location
2409 PENNSYLVANIA AVE, DALLAS, TX
Unique Key
1120015115
14-00146932
Service Request Number: 14-00146932 • Address: 3934 MYRTLE ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00146932
Address
3934 MYRTLE ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-16T22:44:32.000
Status
Closed
Created Date
2014-04-28T22:44:32.000
Update Date
2014-07-07T11:33:45.000
Closed Date
2014-07-07T11:33:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2503372.5336208700
Y Coordinate
6964098.6018920700
Lat Long Location
3934 MYRTLE ST, DALLAS, TX
Unique Key
1120014331
14-00111659
Service Request Number: 14-00111659 • Address: 808 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00111659
Address
808 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T09:17:11.000
Status
Closed
Created Date
2014-04-07T09:17:11.000
Update Date
2014-04-08T16:16:29.000
Closed Date
2014-04-08T16:16:29.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484184.0377897200
Y Coordinate
6955542.4338425600
Lat Long Location
808 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1117884892
14-00081240
Service Request Number: 14-00081240 • Address: 4600 HATCHER ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00081240
Address
4600 HATCHER ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-18T09:09:03.000
Status
Closed
Created Date
2014-03-14T09:09:03.000
Update Date
2014-03-15T09:02:01.000
Closed Date
2014-03-15T09:01:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2510091.6111408900
Y Coordinate
6968390.0237457600
Lat Long Location
4600 HATCHER ST, DALLAS, TX
Unique Key
1115973722
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