311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00073162
Service Request Number: 14-00073162 • Address: 1023 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00073162
Address
1023 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-21T09:54:08.000
Status
Closed
Created Date
2014-03-07T09:54:08.000
Update Date
2014-03-10T15:28:10.000
Closed Date
2014-03-10T15:28:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477560.8796485300
Y Coordinate
6954702.0888522400
Lat Long Location
1023 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1115461924
14-00098906
Service Request Number: 14-00098906 • Address: 203 N COLSON ST, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00098906
Address
203 N COLSON ST, DALLAS, TX 75246
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-02T08:03:51.000
Status
Closed
Created Date
2014-03-28T08:03:51.000
Update Date
2014-04-30T15:41:30.000
Closed Date
2014-04-30T15:41:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2500876.0944510800
Y Coordinate
6975874.7233454000
Lat Long Location
203 N COLSON ST, DALLAS, TX, 75246
Unique Key
1117080486
14-00157886
Service Request Number: 14-00157886 • Address: 1135 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157886
Address
1135 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-19T14:29:05.000
Status
Closed
Created Date
2014-05-05T14:29:05.000
Update Date
2014-05-19T12:35:15.000
Closed Date
2014-05-19T12:35:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488778.8904002900
Y Coordinate
6948287.0839048700
Lat Long Location
1135 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1120656425
14-00103424
Service Request Number: 14-00103424 • Address: 1400 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00103424
Address
1400 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-21T10:19:54.000
Status
Closed
Created Date
2014-04-01T10:19:54.000
Update Date
2014-04-03T07:43:36.000
Closed Date
2014-04-03T07:43:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2477620.4384155200
Y Coordinate
6953229.4705808400
Lat Long Location
1400 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1117369458
13-00522278
Service Request Number: 13-00522278 • Address: 4299 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
13-00522278
Address
4299 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-12T13:36:53.000
Status
Closed
Created Date
2013-10-09T13:36:53.000
Update Date
2013-10-10T22:02:16.000
Closed Date
2013-10-10T19:06:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2526923.4106947000
Y Coordinate
6969734.9441132600
Lat Long Location
4299 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1104498078
14-00157822
Service Request Number: 14-00157822 • Address: 3114 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00157822
Address
3114 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T14:04:51.000
Status
Closed
Created Date
2014-05-05T14:04:51.000
Update Date
2014-06-02T09:53:29.000
Closed Date
2014-06-02T09:53:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490152.7529546700
Y Coordinate
6945121.1244550300
Lat Long Location
3114 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120652904
14-00093958
Service Request Number: 14-00093958 • Address: 123 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00093958
Address
123 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-30T18:16:15.000
Status
Closed
Created Date
2014-03-24T18:16:15.000
Update Date
2014-03-25T08:18:19.000
Closed Date
2014-03-25T08:18:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484196.6482190900
Y Coordinate
6957631.0029458900
Lat Long Location
123 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1116761989
13-00522309
Service Request Number: 13-00522309 • Address: S POLK ST & W CAMP WISDOM RD, DALLAS, 75232, DALLAS, TX • City Council District: 8
Service Request Number
13-00522309
Address
S POLK ST & W CAMP WISDOM RD, DALLAS, 75232, DALLAS, TX
City Council District
8
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-10-19T13:47:43.000
Status
Closed
Created Date
2013-10-09T13:47:43.000
Update Date
2013-10-17T16:58:20.000
Closed Date
2013-10-17T16:58:19.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479305.4081837000
Y Coordinate
6927858.2891062900
Unique Key
1104500058
13-00522147
Service Request Number: 13-00522147 • Address: HALEY DR, DALLAS, TX 75253 • Department: Code Compliance District Group
Service Request Number
13-00522147
Address
HALEY DR, DALLAS, TX 75253
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-16T12:37:56.000
Status
Open
Created Date
2013-10-09T12:37:56.000
Update Date
2013-11-16T19:35:11.000
Closed Date
2013-10-09T12:37:56.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1104490777
14-00098702
Service Request Number: 14-00098702 • Address: 8018 N NASSAU CIR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00098702
Address
8018 N NASSAU CIR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-01T18:07:28.000
Status
Closed
Created Date
2014-03-27T18:07:28.000
Update Date
2014-03-28T13:00:25.000
Closed Date
2014-03-28T13:00:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2526903.9468053900
Y Coordinate
6944981.6863425100
Lat Long Location
8018 N NASSAU CIR, DALLAS, TX, 75217
Unique Key
1117064463
14-00115892
Service Request Number: 14-00115892 • Address: 306 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00115892
Address
306 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-03T09:45:20.000
Status
Closed
Created Date
2014-04-09T09:45:20.000
Update Date
2014-04-23T17:05:44.000
Closed Date
2014-04-23T17:05:44.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2469578.5845155500
Y Coordinate
6957126.1822000200
Lat Long Location
306 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1118135480
14-00103355
Service Request Number: 14-00103355 • Address: 5737 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00103355
Address
5737 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-21T09:54:26.000
Status
Closed
Created Date
2014-04-01T09:54:26.000
Update Date
2014-04-02T10:54:49.000
Closed Date
2014-04-02T10:54:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486270.0874701800
Y Coordinate
6998327.7900000000
Lat Long Location
5737 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1117365200
14-00081300
Service Request Number: 14-00081300 • Address: 4600 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00081300
Address
4600 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-18T09:33:39.000
Status
Closed
Created Date
2014-03-14T09:33:39.000
Update Date
2014-03-15T09:01:14.000
Closed Date
2014-03-15T09:01:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2504036.2565361800
Y Coordinate
6972849.0348655500
Lat Long Location
4600 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1115977492
14-00156228
Service Request Number: 14-00156228 • Address: 3315 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00156228
Address
3315 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T11:43:36.000
Status
Closed
Created Date
2014-05-04T11:43:36.000
Update Date
2014-05-08T07:10:27.000
Closed Date
2014-05-08T07:10:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468237.6388531300
Y Coordinate
6957196.8735332800
Lat Long Location
3315 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1120561840
14-00093995
Service Request Number: 14-00093995 • Address: 6010 W NORTHWEST HWY, UNIVERSITY PARK, TX 75225 • Department: Mobility & Street Services Department
Service Request Number
14-00093995
Address
6010 W NORTHWEST HWY, UNIVERSITY PARK, TX 75225
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-30T19:01:30.000
Status
Duplicate (closed)
Created Date
2014-03-24T19:01:30.000
Update Date
2014-05-13T16:52:33.000
Closed Date
2014-05-13T16:52:33.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2489259.2112267700
Y Coordinate
7001995.1339239500
Lat Long Location
6010 W NORTHWEST HWY, UNIVERSITY PARK, TX, 75225
Unique Key
1116764269
14-00073184
Service Request Number: 14-00073184 • Address: 247 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00073184
Address
247 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-18T10:03:22.000
Status
Closed
Created Date
2014-03-07T10:03:22.000
Update Date
2014-03-25T09:16:05.000
Closed Date
2014-03-25T09:16:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482746.8672027100
Y Coordinate
6968684.3749700800
Lat Long Location
247 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1115463466
14-00165915
Service Request Number: 14-00165915 • Address: 1215 N ZANG BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00165915
Address
1215 N ZANG BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:27:56.000
Status
Closed
Created Date
2014-05-09T09:27:56.000
Update Date
2014-06-02T10:07:09.000
Closed Date
2014-06-02T10:07:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484430.6171396600
Y Coordinate
6962721.4437383000
Lat Long Location
1215 N ZANG BLVD, DALLAS, TX, 75203
Unique Key
1121142354
14-00142774
Service Request Number: 14-00142774 • Address: 4807 W HANOVER AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00142774
Address
4807 W HANOVER AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-05T14:04:15.000
Status
Closed
Created Date
2014-04-25T14:04:15.000
Update Date
2014-05-02T08:26:31.000
Closed Date
2014-05-02T08:12:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2481958.1885726300
Y Coordinate
6998175.5729619200
Lat Long Location
4807 W HANOVER AVE, DALLAS, TX, 75209
Unique Key
1119751631
14-00098831
Service Request Number: 14-00098831 • Address: 2600 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00098831
Address
2600 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-05T05:34:23.000
Status
Closed
Created Date
2014-03-28T05:34:23.000
Update Date
2014-06-04T16:15:13.000
Closed Date
2014-06-04T16:15:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477591.2386630200
Y Coordinate
6949012.1639656100
Lat Long Location
2600 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1117075323
14-00147045
Service Request Number: 14-00147045 • Address: 2210 S POLK ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00147045
Address
2210 S POLK ST, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T08:03:49.000
Status
Closed
Created Date
2014-04-29T08:03:49.000
Update Date
2014-05-16T21:30:45.000
Closed Date
2014-05-16T21:30:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478974.4740567700
Y Coordinate
6950379.9062715700
Lat Long Location
2210 S POLK ST, DALLAS, TX, 75224
Unique Key
1120022272
14-00167045
Service Request Number: 14-00167045 • Address: 2404 N HALL ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00167045
Address
2404 N HALL ST, DALLAS, TX 75204
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-17T15:06:22.000
Status
Closed
Created Date
2014-05-09T15:06:22.000
Update Date
2014-06-05T08:30:47.000
Closed Date
2014-06-04T12:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492472.2491966700
Y Coordinate
6978312.4944210800
Lat Long Location
2404 N HALL ST, DALLAS, TX, 75204
Unique Key
1121204944
14-00098949
Service Request Number: 14-00098949 • Address: 1606 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00098949
Address
1606 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-09T08:20:39.000
Status
Closed
Created Date
2014-03-28T08:20:39.000
Update Date
2014-04-03T07:39:26.000
Closed Date
2014-04-03T07:39:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486851.1916978100
Y Coordinate
6952211.0093113000
Lat Long Location
1606 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1117082721
14-00160473
Service Request Number: 14-00160473 • Address: 526 S WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00160473
Address
526 S WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-30T16:15:25.000
Status
Closed
Created Date
2014-05-06T16:15:25.000
Update Date
2014-05-08T15:31:47.000
Closed Date
2014-05-08T15:31:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2454564.7815532300
Y Coordinate
6955984.0066609600
Lat Long Location
526 S WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1120812598
14-00106075
Service Request Number: 14-00106075 • Address: 6618 ASLED CT, DALLAS, TX • City Council District: 8
Service Request Number
14-00106075
Address
6618 ASLED CT, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-16T14:47:55.000
Status
Closed
Created Date
2014-04-02T14:47:55.000
Update Date
2014-04-07T17:00:07.000
Closed Date
2014-04-07T17:00:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2492188.5207794500
Y Coordinate
6930621.5981910500
Lat Long Location
6618 ASLED CT, DALLAS, TX
Unique Key
1117537020
14-00171381
Service Request Number: 14-00171381 • Address: 4402 N HALL ST, DALLAS, TX 75219 • City Council District: 14
Service Request Number
14-00171381
Address
4402 N HALL ST, DALLAS, TX 75219
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-18T09:03:55.000
Status
Closed
Created Date
2014-05-13T09:03:55.000
Update Date
2014-05-14T10:53:13.000
Closed Date
2014-05-14T10:53:11.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2486294.0229582100
Y Coordinate
6984141.8400101400
Lat Long Location
4402 N HALL ST, DALLAS, TX, 75219
Unique Key
1121472632
14-00093940
Service Request Number: 14-00093940 • Address: 1710 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00093940
Address
1710 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-28T17:46:30.000
Status
Closed
Created Date
2014-03-24T17:46:30.000
Update Date
2014-03-25T09:27:27.000
Closed Date
2014-03-25T09:27:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496304.2093077000
Y Coordinate
6978780.6491238900
Lat Long Location
1710 N PEAK ST, DALLAS, TX, 75204
Unique Key
1116760800
14-00165979
Service Request Number: 14-00165979 • Address: 618 E 10TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00165979
Address
618 E 10TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:41:49.000
Status
Closed
Created Date
2014-05-09T09:41:49.000
Update Date
2014-06-02T10:49:16.000
Closed Date
2014-06-02T10:49:15.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486490.9261366300
Y Coordinate
6959304.4563920200
Lat Long Location
618 E 10TH ST, DALLAS, TX, 75203
Unique Key
1121146026
14-00171363
Service Request Number: 14-00171363 • Address: 1201 N DWIGHT AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00171363
Address
1201 N DWIGHT AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T08:58:23.000
Status
Closed
Created Date
2014-05-13T08:58:23.000
Update Date
2014-05-20T15:34:11.000
Closed Date
2014-05-20T15:34:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2457900.9499188100
Y Coordinate
6961378.9500488200
Lat Long Location
1201 N DWIGHT AVE, DALLAS, TX, 75211
Unique Key
1121471536
14-00146887
Service Request Number: 14-00146887 • Address: 1626 S TYLER ST, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00146887
Address
1626 S TYLER ST, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T21:07:32.000
Status
Closed
Created Date
2014-04-28T21:07:32.000
Update Date
2014-05-05T09:14:08.000
Closed Date
2014-05-05T09:14:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479591.6612010300
Y Coordinate
6952306.4764986500
Lat Long Location
1626 S TYLER ST, DALLAS, TX, 75224
Unique Key
1120011603
14-00156167
Service Request Number: 14-00156167 • Address: 1303 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00156167
Address
1303 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-10T08:25:56.000
Status
Closed
Created Date
2014-05-04T08:25:56.000
Update Date
2014-05-05T10:53:50.000
Closed Date
2014-05-05T10:53:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2476051.4913043600
Y Coordinate
6953060.1902701700
Lat Long Location
1303 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1120557605
14-00085338
Service Request Number: 14-00085338 • Address: 1005 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00085338
Address
1005 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-22T08:16:01.000
Status
Closed
Created Date
2014-03-18T08:16:01.000
Update Date
2014-03-27T10:42:03.000
Closed Date
2014-03-27T10:42:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2483600.8210068100
Y Coordinate
6954855.9047889900
Lat Long Location
1005 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1116231837
13-00522554
Service Request Number: 13-00522554 • Address: JACKSON ST & S GRIFFIN ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
13-00522554
Address
JACKSON ST & S GRIFFIN ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-28T15:29:04.000
Status
Closed
Created Date
2013-10-09T15:29:04.000
Update Date
2013-10-22T11:47:43.000
Closed Date
2013-10-22T11:47:42.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2490160.1055870000
Y Coordinate
6970344.5492771200
Unique Key
1104515675
14-00165994
Service Request Number: 14-00165994 • Address: 2920 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00165994
Address
2920 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-23T09:46:19.000
Status
Closed
Created Date
2014-05-09T09:46:19.000
Update Date
2014-06-02T16:21:22.000
Closed Date
2014-06-02T16:21:22.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470423.5449856200
Y Coordinate
6943239.4118534500
Lat Long Location
2920 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1121146917
14-00049450
Service Request Number: 14-00049450 • Address: 3051 SILVERTON DR, DALLAS, TX • City Council District: 13
Service Request Number
14-00049450
Address
3051 SILVERTON DR, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-03-21T18:33:16.000
Status
Closed
Created Date
2014-02-13T18:33:16.000
Update Date
2014-03-07T08:27:38.000
Closed Date
2014-03-07T08:27:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2466729.3628523300
Y Coordinate
7014074.8102072600
Lat Long Location
3051 SILVERTON DR, DALLAS, TX
Unique Key
1113932557
14-00123504
Service Request Number: 14-00123504 • Address: 400 S LLEWELLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00123504
Address
400 S LLEWELLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T13:33:47.000
Status
Closed
Created Date
2014-04-14T13:33:47.000
Update Date
2014-04-14T13:38:41.000
Closed Date
2014-04-14T13:38:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481294.4162315600
Y Coordinate
6957055.5242058900
Lat Long Location
400 S LLEWELLYN AVE, DALLAS, TX, 75208
Unique Key
1118592704
14-00159050
Service Request Number: 14-00159050 • Address: 213 E CRESTWOOD DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00159050
Address
213 E CRESTWOOD DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-11T08:50:45.000
Status
Closed
Created Date
2014-05-06T08:50:45.000
Update Date
2014-05-08T12:21:38.000
Closed Date
2014-05-08T12:21:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2484685.6130576400
Y Coordinate
6952151.7218015100
Lat Long Location
213 E CRESTWOOD DR, DALLAS, TX, 75216
Unique Key
1120727640
13-00522433
Service Request Number: 13-00522433 • Address: ELM ST & N PEAK ST, DALLAS, 75246, DALLAS, TX • City Council District: 2
Service Request Number
13-00522433
Address
ELM ST & N PEAK ST, DALLAS, 75246, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-28T14:33:33.000
Status
Closed
Created Date
2013-10-09T14:33:33.000
Update Date
2013-10-10T11:23:08.000
Closed Date
2013-10-10T11:23:07.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2500113.5291520600
Y Coordinate
6975009.7295279200
Unique Key
1104507653
14-00165977
Service Request Number: 14-00165977 • Address: 3020 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00165977
Address
3020 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-15T09:41:11.000
Status
Closed
Created Date
2014-05-09T09:41:11.000
Update Date
2014-06-05T17:57:21.000
Closed Date
2014-06-05T17:57:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2469517.9109823200
Y Coordinate
6953976.0660836800
Lat Long Location
3020 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1121145932
13-00522628
Service Request Number: 13-00522628 • Address: PARK CENTRAL DR & FOREST LN, DALLAS, 75251, DALLAS, TX • City Council District: 11
Service Request Number
13-00522628
Address
PARK CENTRAL DR & FOREST LN, DALLAS, 75251, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-19T15:53:57.000
Status
Closed
Created Date
2013-10-09T15:53:57.000
Update Date
2013-10-10T11:15:05.000
Closed Date
2013-10-10T11:15:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2498217.0734906700
Y Coordinate
7018257.7689167100
Unique Key
1104520562
14-00142798
Service Request Number: 14-00142798 • Address: 2659 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00142798
Address
2659 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-28T14:14:36.000
Status
Closed
Created Date
2014-04-25T14:14:36.000
Update Date
2014-04-26T20:05:45.000
Closed Date
2014-04-26T20:05:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2495921.1220903800
Y Coordinate
6946030.0120828900
Lat Long Location
2659 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1119752970
14-00142724
Service Request Number: 14-00142724 • Address: 1017 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00142724
Address
1017 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confinement Outdoors - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-30T13:39:50.000
Status
Closed
Created Date
2014-04-25T13:39:50.000
Update Date
2014-09-30T13:35:30.000
Closed Date
2014-09-30T13:35:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478861.5680994500
Y Coordinate
6954502.1288727400
Lat Long Location
1017 S POLK ST, DALLAS, TX, 75208
Unique Key
1119748330
14-00158910
Service Request Number: 14-00158910 • Address: 2420 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158910
Address
2420 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-20T08:12:54.000
Status
Closed
Created Date
2014-05-06T08:12:54.000
Update Date
2014-05-20T08:52:19.000
Closed Date
2014-05-20T08:52:18.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2496410.0629161900
Y Coordinate
6948961.4445754000
Lat Long Location
2420 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1120718679
14-00157934
Service Request Number: 14-00157934 • Address: 2015 E 11TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00157934
Address
2015 E 11TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T14:46:06.000
Status
Closed
Created Date
2014-05-05T14:46:06.000
Update Date
2014-05-23T12:25:46.000
Closed Date
2014-05-21T12:25:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492632.2095302700
Y Coordinate
6958746.0347471400
Lat Long Location
2015 E 11TH ST, DALLAS, TX, 75203
Unique Key
1120659167
14-00093924
Service Request Number: 14-00093924 • Address: 4921 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00093924
Address
4921 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-27T17:33:29.000
Status
Closed
Created Date
2014-03-24T17:33:29.000
Update Date
2014-06-18T12:22:43.000
Closed Date
2014-06-18T12:22:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494294.0661622000
Y Coordinate
6937675.8455393700
Lat Long Location
4921 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1116759833
14-00156210
Service Request Number: 14-00156210 • Address: 4306 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00156210
Address
4306 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T10:52:56.000
Status
Closed
Created Date
2014-05-04T10:52:56.000
Update Date
2014-06-06T10:02:08.000
Closed Date
2014-06-06T10:02:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2488124.4476200300
Y Coordinate
6938648.5208939200
Lat Long Location
4306 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120560639
13-00545403
Service Request Number: 13-00545403 • Address: REUNION BLVD & S STEMMONS ACRD W, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
13-00545403
Address
REUNION BLVD & S STEMMONS ACRD W, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-05T21:48:10.000
Status
Closed
Created Date
2013-10-26T21:48:10.000
Update Date
2013-11-04T15:41:53.000
Closed Date
2013-11-04T15:41:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487219.2997176300
Y Coordinate
6968949.3247625300
Unique Key
1106078606
14-00150518
Service Request Number: 14-00150518 • Address: 2524 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00150518
Address
2524 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-14T14:26:32.000
Status
Closed
Created Date
2014-04-30T14:26:32.000
Update Date
2014-04-30T14:28:17.000
Closed Date
2014-04-30T14:28:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472959.3231830400
Y Coordinate
6938317.1793909500
Lat Long Location
2524 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1120221945
13-00522845
Service Request Number: 13-00522845 • Address: GREENVILLE AVE & ROSS AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00522845
Address
GREENVILLE AVE & ROSS AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-19T17:36:04.000
Status
Closed
Created Date
2013-10-09T17:36:04.000
Update Date
2013-10-10T08:16:34.000
Closed Date
2013-10-10T08:16:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499905.3650646000
Y Coordinate
6982416.3384086500
Unique Key
1104534682
14-00159009
Service Request Number: 14-00159009 • Address: 909 E 9TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00159009
Address
909 E 9TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-18T08:39:55.000
Status
Closed
Created Date
2014-05-06T08:39:55.000
Update Date
2014-06-02T09:06:42.000
Closed Date
2014-05-29T09:06:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487709.6805690800
Y Coordinate
6959866.7866140500
Lat Long Location
909 E 9TH ST, DALLAS, TX, 75203
Unique Key
1120725014
13-00522301
Service Request Number: 13-00522301 • Address: W WHEATLAND RD & COUNTY VIEW RD, DALLAS, 75249, DALLAS, TX • City Council District: 3
Service Request Number
13-00522301
Address
W WHEATLAND RD & COUNTY VIEW RD, DALLAS, 75249, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-12T13:44:25.000
Status
Closed
Created Date
2013-10-09T13:44:25.000
Update Date
2013-10-10T15:16:37.000
Closed Date
2013-10-10T15:16:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2446430.5406507100
Y Coordinate
6921895.6662468200
Unique Key
1104499459