311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

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14-00106188
Service Request Number: 14-00106188 • Address: 2200 N HARWOOD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00106188
Address
2200 N HARWOOD ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-11T15:22:37.000
Status
Closed
Created Date
2014-04-02T15:22:37.000
Update Date
2014-04-04T09:59:38.000
Closed Date
2014-04-04T09:59:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489774.3485218400
Y Coordinate
6974846.4596724400
Lat Long Location
2200 N HARWOOD ST, DALLAS, TX, 75201
Unique Key
1117543222
14-00123482
Service Request Number: 14-00123482 • Address: 4526 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00123482
Address
4526 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T13:22:29.000
Status
Closed
Created Date
2014-04-14T13:22:29.000
Update Date
2014-05-19T11:39:59.000
Closed Date
2014-05-19T11:39:59.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2493205.2439192600
Y Coordinate
6939494.9371254100
Lat Long Location
4526 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1118591341
13-00575772
Service Request Number: 13-00575772 • Address: BLACKBURN ST & TURTLE CREEK BLVD, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
13-00575772
Address
BLACKBURN ST & TURTLE CREEK BLVD, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-29T06:55:00.000
Status
Closed
Created Date
2013-11-19T06:55:00.000
Update Date
2013-11-19T14:16:31.000
Closed Date
2013-11-19T14:16:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490491.8651293900
Y Coordinate
6983042.3592827800
Unique Key
1108077856
14-00154217
Service Request Number: 14-00154217 • Address: 901 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00154217
Address
901 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T11:16:05.000
Status
Closed
Created Date
2014-05-02T11:16:05.000
Update Date
2014-05-07T10:48:49.000
Closed Date
2014-05-07T10:48:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2479591.2659117500
Y Coordinate
6956296.9296987400
Lat Long Location
901 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1120442631
14-00158013
Service Request Number: 14-00158013 • Address: 5410 W DAVIS ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00158013
Address
5410 W DAVIS ST, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T15:07:41.000
Status
Closed
Created Date
2014-05-05T15:07:41.000
Update Date
2014-05-08T06:57:08.000
Closed Date
2014-05-08T06:57:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456007.6076519900
Y Coordinate
6959302.0670724600
Lat Long Location
5410 W DAVIS ST, DALLAS, TX, 75211
Unique Key
1120662852
14-00169066
Service Request Number: 14-00169066 • Address: 5937 E UNIVERSITY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00169066
Address
5937 E UNIVERSITY BLVD, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-24T09:08:55.000
Status
Closed
Created Date
2014-05-12T09:08:55.000
Update Date
2014-09-03T08:44:28.000
Closed Date
2014-09-03T08:44:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2501298.0501338800
Y Coordinate
6995069.2156950300
Lat Long Location
5937 E UNIVERSITY BLVD, DALLAS, TX, 75206
Unique Key
1121334668
14-00049487
Service Request Number: 14-00049487 • Address: 4416 W LOVERS LN, DALLAS, TX 75209 • City Council District: 2
Service Request Number
14-00049487
Address
4416 W LOVERS LN, DALLAS, TX 75209
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-19T19:51:37.000
Status
Closed
Created Date
2014-02-13T19:51:37.000
Update Date
2014-02-14T11:56:45.000
Closed Date
2014-02-14T11:56:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479990.2676429400
Y Coordinate
6996646.0218515200
Lat Long Location
4416 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1113936170
14-00073309
Service Request Number: 14-00073309 • Address: 1155 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
14-00073309
Address
1155 S HASKELL AVE, DALLAS, TX 75223
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-10T10:46:42.000
Status
Closed
Created Date
2014-03-07T10:46:42.000
Update Date
2014-03-07T12:34:03.000
Closed Date
2014-03-07T12:34:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503431.9115885800
Y Coordinate
6972590.0344524100
Lat Long Location
1155 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1115471155
14-00140747
Service Request Number: 14-00140747 • Address: 3306 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00140747
Address
3306 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-30T13:02:21.000
Status
Closed
Created Date
2014-04-24T13:02:21.000
Update Date
2014-04-25T09:44:05.000
Closed Date
2014-04-25T09:44:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488061.5068546100
Y Coordinate
6943372.5623554200
Lat Long Location
3306 S EWING AVE, DALLAS, TX, 75216
Unique Key
1119624996
14-00049460
Service Request Number: 14-00049460 • Address: 3050 SILVERTON DR, DALLAS, TX • City Council District: 13
Service Request Number
14-00049460
Address
3050 SILVERTON DR, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-09T18:42:18.000
Status
Closed
Created Date
2014-02-13T18:42:18.000
Update Date
2014-03-10T10:37:07.000
Closed Date
2014-03-10T10:37:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2466729.9821557100
Y Coordinate
7014034.8150017500
Lat Long Location
3050 SILVERTON DR, DALLAS, TX
Unique Key
1113933114
14-00085343
Service Request Number: 14-00085343 • Address: 2846 DON ST, DALLAS, TX • City Council District: 5
Service Request Number
14-00085343
Address
2846 DON ST, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-20T08:17:32.000
Status
Closed
Created Date
2014-03-18T08:17:32.000
Update Date
2014-03-21T07:30:23.000
Closed Date
2014-03-21T07:30:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2528990.0106009700
Y Coordinate
6964423.0819566100
Lat Long Location
2846 DON ST, DALLAS, TX
Unique Key
1116232151
14-00094084
Service Request Number: 14-00094084 • Address: 1530 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00094084
Address
1530 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-06T01:11:13.000
Status
Closed
Created Date
2014-03-25T01:11:13.000
Update Date
2014-04-30T16:24:37.000
Closed Date
2014-04-30T16:24:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476938.8815107700
Y Coordinate
6954318.0965779500
Lat Long Location
1530 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1116772264
14-00169105
Service Request Number: 14-00169105 • Address: 426 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00169105
Address
426 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T09:18:50.000
Status
Closed
Created Date
2014-05-12T09:18:50.000
Update Date
2014-05-30T09:59:49.000
Closed Date
2014-05-30T09:59:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468386.2089792100
Y Coordinate
6956746.5972849800
Lat Long Location
426 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1121337258
14-00152584
Service Request Number: 14-00152584 • Address: 910 N TILLERY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00152584
Address
910 N TILLERY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T14:11:15.000
Status
Closed
Created Date
2014-05-01T14:11:15.000
Update Date
2014-05-28T16:39:00.000
Closed Date
2014-05-28T16:38:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2456062.9787997100
Y Coordinate
6960201.3505921500
Lat Long Location
910 N TILLERY AVE, DALLAS, TX, 75211
Unique Key
1120345100
13-00575675
Service Request Number: 13-00575675 • Address: CHURCHILL WAY & PRESTON RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00575675
Address
CHURCHILL WAY & PRESTON RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-23T20:14:58.000
Status
Closed
Created Date
2013-11-18T20:14:58.000
Update Date
2013-11-20T15:18:07.000
Closed Date
2013-11-20T15:18:06.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2489042.1952890000
Y Coordinate
7020730.6018538300
Unique Key
1108071189
13-00575727
Service Request Number: 13-00575727 • Address: W DAVIS ST & N GILPIN AVE, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
13-00575727
Address
W DAVIS ST & N GILPIN AVE, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-28T22:04:07.000
Status
Closed
Created Date
2013-11-18T22:04:07.000
Update Date
2013-11-20T11:40:51.000
Closed Date
2013-11-20T11:40:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2466328.2701233100
Y Coordinate
6959475.7467186300
Unique Key
1108074435
14-00119131
Service Request Number: 14-00119131 • Address: 209 E 12TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00119131
Address
209 E 12TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-30T15:56:28.000
Status
Closed
Created Date
2014-04-10T15:56:28.000
Update Date
2014-07-28T14:42:50.000
Closed Date
2014-07-28T14:42:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484790.1760775300
Y Coordinate
6957324.8973503100
Lat Long Location
209 E 12TH ST, DALLAS, TX, 75203
Unique Key
1118323040
14-00099067
Service Request Number: 14-00099067 • Address: 2600 S COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00099067
Address
2600 S COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-02T09:09:48.000
Status
Closed
Created Date
2014-03-28T09:09:48.000
Update Date
2014-03-31T14:55:42.000
Closed Date
2014-03-31T14:55:41.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2463235.1605756800
Y Coordinate
6947509.0625096800
Lat Long Location
2600 S COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1117091597
14-00098986
Service Request Number: 14-00098986 • Address: 1322 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00098986
Address
1322 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-29T08:34:47.000
Status
Closed
Created Date
2014-03-28T08:34:47.000
Update Date
2014-03-28T15:24:58.000
Closed Date
2014-03-28T15:05:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2505235.4654200200
Y Coordinate
6973376.5794658600
Lat Long Location
1322 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1117084800
14-00158077
Service Request Number: 14-00158077 • Address: 3114 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158077
Address
3114 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-09T15:25:20.000
Status
Closed
Created Date
2014-05-05T15:25:20.000
Update Date
2014-06-05T09:28:07.000
Closed Date
2014-06-05T09:28:06.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490152.7523154500
Y Coordinate
6945121.1242665900
Lat Long Location
3114 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120666790
14-00160444
Service Request Number: 14-00160444 • Address: 6300 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00160444
Address
6300 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-13T16:10:16.000
Status
Closed
Created Date
2014-05-06T16:10:16.000
Update Date
2014-05-07T10:13:57.000
Closed Date
2014-05-07T10:13:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504375.3962652700
Y Coordinate
6991676.1517646700
Lat Long Location
6300 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1120811049
14-00099014
Service Request Number: 14-00099014 • Address: 100 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00099014
Address
100 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-11T08:47:38.000
Status
Closed
Created Date
2014-03-28T08:47:38.000
Update Date
2014-03-28T11:22:29.000
Closed Date
2014-03-28T11:22:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2474542.1135969000
Y Coordinate
6958032.4062230300
Lat Long Location
100 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1117087515
13-00575693
Service Request Number: 13-00575693 • Address: IRONWOOD LN & DEER HOLLOW DR, DALLAS, 75249, DALLAS, TX 75249 • City Council District: 3
Service Request Number
13-00575693
Address
IRONWOOD LN & DEER HOLLOW DR, DALLAS, 75249, DALLAS, TX 75249
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-12-04T20:55:25.000
Status
Closed
Created Date
2013-11-18T20:55:25.000
Update Date
2013-12-05T09:16:30.000
Closed Date
2013-12-05T09:12:00.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Phone
X Coordinate
2446375.4769257500
Y Coordinate
6912465.2719722900
Unique Key
1108072286
14-00158045
Service Request Number: 14-00158045 • Address: 1154 N BAGLEY ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00158045
Address
1154 N BAGLEY ST, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T15:15:49.000
Status
Closed
Created Date
2014-05-05T15:15:49.000
Update Date
2014-05-06T16:36:45.000
Closed Date
2014-05-06T16:36:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456443.6461727500
Y Coordinate
6961391.4500350100
Lat Long Location
1154 N BAGLEY ST, DALLAS, TX, 75211
Unique Key
1120664655
14-00165941
Service Request Number: 14-00165941 • Address: 214 W YARMOUTH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00165941
Address
214 W YARMOUTH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-10T09:34:23.000
Status
Closed
Created Date
2014-05-09T09:34:23.000
Update Date
2014-05-09T11:00:07.000
Closed Date
2014-05-09T11:00:06.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2483521.2955633600
Y Coordinate
6955233.5264970100
Lat Long Location
214 W YARMOUTH ST, DALLAS, TX, 75208
Unique Key
1121143893
13-00575734
Service Request Number: 13-00575734 • Address: S BARRY AVE & EAST GRAND AVE, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
13-00575734
Address
S BARRY AVE & EAST GRAND AVE, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-28T22:18:26.000
Status
Closed
Created Date
2013-11-18T22:18:26.000
Update Date
2013-11-19T09:10:28.000
Closed Date
2013-11-19T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505358.8845685000
Y Coordinate
6974349.4083740100
Unique Key
1108074903
13-00575742
Service Request Number: 13-00575742 • Address: MCMILLAN AVE & E MOCKINGBIRD LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00575742
Address
MCMILLAN AVE & E MOCKINGBIRD LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-25T22:47:42.000
Status
Closed
Created Date
2013-11-18T22:47:42.000
Update Date
2013-11-18T22:51:40.000
Closed Date
2013-11-18T22:51:40.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Radio
X Coordinate
2498631.1883964800
Y Coordinate
6991627.7452348100
Unique Key
1108075453
14-00158053
Service Request Number: 14-00158053 • Address: 1107 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00158053
Address
1107 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-17T15:18:04.000
Status
Closed
Created Date
2014-05-05T15:18:04.000
Update Date
2014-05-09T08:46:12.000
Closed Date
2014-05-09T08:46:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478878.4444618600
Y Coordinate
6949100.4922669800
Lat Long Location
1107 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1120665150
14-00169083
Service Request Number: 14-00169083 • Address: 1027 S ADAMS AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00169083
Address
1027 S ADAMS AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T09:12:34.000
Status
Closed
Created Date
2014-05-12T09:12:34.000
Update Date
2014-05-12T09:14:13.000
Closed Date
2014-05-12T09:14:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481709.7101422800
Y Coordinate
6954487.4073555200
Lat Long Location
1027 S ADAMS AVE, DALLAS, TX, 75208
Unique Key
1121335817
14-00094018
Service Request Number: 14-00094018 • Address: 622 W 5TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00094018
Address
622 W 5TH ST, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-03T19:32:32.000
Status
Closed
Created Date
2014-03-24T19:32:32.000
Update Date
2014-03-26T13:44:01.000
Closed Date
2014-03-26T13:44:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2481290.8145916300
Y Coordinate
6961469.2479933800
Lat Long Location
622 W 5TH ST, DALLAS, TX, 75208
Unique Key
1116765548
14-00118927
Service Request Number: 14-00118927 • Address: 503 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00118927
Address
503 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-11T15:06:50.000
Status
Closed
Created Date
2014-04-10T15:06:50.000
Update Date
2014-04-11T09:31:16.000
Closed Date
2014-04-11T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2475295.2098416700
Y Coordinate
6956587.6049438200
Lat Long Location
503 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1118312040
13-00523034
Service Request Number: 13-00523034 • Address: S MARSALIS AVE & WINTERS ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00523034
Address
S MARSALIS AVE & WINTERS ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-20T07:29:41.000
Status
Closed
Created Date
2013-10-10T07:29:41.000
Update Date
2013-10-11T06:58:19.000
Closed Date
2013-10-11T06:58:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486851.3668953300
Y Coordinate
6953822.9388235400
Unique Key
1104550912
13-00576125
Service Request Number: 13-00576125 • Address: WOODY RD & GREENHAW LN, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
13-00576125
Address
WOODY RD & GREENHAW LN, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-20T09:23:28.000
Status
Closed
Created Date
2013-11-19T09:23:28.000
Update Date
2013-11-19T11:17:58.000
Closed Date
2013-11-19T11:13:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2556725.4387373000
Y Coordinate
6935384.0690465800
Unique Key
1108100777
14-00099064
Service Request Number: 14-00099064 • Address: 7133 S CENTRAL EXPY, DALLAS, TX 75216 • City Council District: 7
Service Request Number
14-00099064
Address
7133 S CENTRAL EXPY, DALLAS, TX 75216
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-29T09:09:16.000
Status
Closed
Created Date
2014-03-28T09:09:16.000
Update Date
2014-03-28T15:27:41.000
Closed Date
2014-03-28T14:59:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2504020.8619432100
Y Coordinate
6950138.1896639300
Lat Long Location
7133 S CENTRAL EXPY, DALLAS, TX, 75216
Unique Key
1117091398
14-00049504
Service Request Number: 14-00049504 • Address: 2524 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00049504
Address
2524 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-03-21T20:44:57.000
Status
Closed
Created Date
2014-02-13T20:44:57.000
Update Date
2014-02-15T09:57:30.000
Closed Date
2014-02-15T09:57:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2489992.8760199100
Y Coordinate
6948273.4352955800
Lat Long Location
2524 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1113937264
13-00545454
Service Request Number: 13-00545454 • Address: VANDELIA ST & HEDGEROW DR, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00545454
Address
VANDELIA ST & HEDGEROW DR, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-01T00:34:43.000
Status
Closed
Created Date
2013-10-27T00:34:43.000
Update Date
2013-10-30T16:16:30.000
Closed Date
2013-10-30T16:16:28.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2482341.6417097800
Y Coordinate
6987265.1427335900
Unique Key
1106081806
14-00157882
Service Request Number: 14-00157882 • Address: 6200 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00157882
Address
6200 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T14:27:55.000
Status
Closed
Created Date
2014-05-05T14:27:55.000
Update Date
2014-05-07T12:02:10.000
Closed Date
2014-05-07T12:02:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508483.5650813200
Y Coordinate
6977723.9925310300
Lat Long Location
6200 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1120656187
14-00094036
Service Request Number: 14-00094036 • Address: 6123 NORWAY RD, DALLAS, TX • City Council District: 13
Service Request Number
14-00094036
Address
6123 NORWAY RD, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-27T20:12:00.000
Status
Closed
Created Date
2014-03-24T20:12:00.000
Update Date
2014-03-25T14:15:47.000
Closed Date
2014-03-25T14:15:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2489937.5752495000
Y Coordinate
7010437.2279715300
Lat Long Location
6123 NORWAY RD, DALLAS, TX
Unique Key
1116768638
14-00169112
Service Request Number: 14-00169112 • Address: 434 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00169112
Address
434 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T09:20:09.000
Status
Closed
Created Date
2014-05-12T09:20:09.000
Update Date
2014-05-30T10:02:43.000
Closed Date
2014-05-30T10:02:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468386.2094127000
Y Coordinate
6956701.3015948800
Lat Long Location
434 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1121337700
14-00049409
Service Request Number: 14-00049409 • Address: 3200 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00049409
Address
3200 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-16T18:03:38.000
Status
Closed
Created Date
2014-02-13T18:03:38.000
Update Date
2014-02-13T21:24:45.000
Closed Date
2014-02-13T21:24:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2490806.7090486200
Y Coordinate
6944928.3419102000
Lat Long Location
3200 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1113930537
13-00517715
Service Request Number: 13-00517715 • Address: CREEK SIDE OF W FIVE MILE PARKWAY, DALLAS, TX 75224 • Department: Code Compliance District Group
Service Request Number
13-00517715
Address
CREEK SIDE OF W FIVE MILE PARKWAY, DALLAS, TX 75224
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-15T14:44:18.000
Status
Closed
Created Date
2013-10-06T14:44:18.000
Update Date
2013-11-14T15:35:27.000
Closed Date
2013-11-14T15:35:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
FIVE MILE PARKWAY, DALLAS, TX, 75224
Unique Key
1104196078
14-00171355
Service Request Number: 14-00171355 • Address: 5319 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00171355
Address
5319 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-12T08:56:03.000
Status
Closed
Created Date
2014-05-13T08:56:03.000
Update Date
2014-05-21T15:10:15.000
Closed Date
2014-05-21T15:10:14.000
Outcome
Debris Placed on Truck
Priority
Standard
Method Received Description
Phone
X Coordinate
2484153.8369315300
Y Coordinate
6994470.6432240500
Lat Long Location
5319 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1121471087
14-00123465
Service Request Number: 14-00123465 • Address: 2200 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00123465
Address
2200 S ZANG BLVD, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T13:17:53.000
Status
Closed
Created Date
2014-04-14T13:17:53.000
Update Date
2014-04-14T13:20:46.000
Closed Date
2014-04-14T13:20:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482001.5646407600
Y Coordinate
6949817.9373611900
Lat Long Location
2200 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1118590351
13-00523004
Service Request Number: 13-00523004 • Address: KENTSHIRE LN & CEDARVIEW RD, DALLAS, 75287, DALLAS, TX 75287 • City Council District: 12
Service Request Number
13-00523004
Address
KENTSHIRE LN & CEDARVIEW RD, DALLAS, 75287, DALLAS, TX 75287
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-08T03:29:35.000
Status
Closed
Created Date
2013-10-10T03:29:35.000
Update Date
2013-10-18T09:47:42.000
Closed Date
2013-10-18T09:47:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476408.6421018600
Y Coordinate
7051313.4401040000
Unique Key
1104548006
14-00142874
Service Request Number: 14-00142874 • Address: 410 W 7TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00142874
Address
410 W 7TH ST, DALLAS, TX 75208
City Council District
1
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-09T14:44:01.000
Status
Closed
Created Date
2014-04-25T14:44:01.000
Update Date
2014-04-25T16:41:33.000
Closed Date
2014-04-25T16:41:32.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2482337.0748328900
Y Coordinate
6959481.2309578500
Lat Long Location
410 W 7TH ST, DALLAS, TX, 75208
Unique Key
1119756782
13-00523012
Service Request Number: 13-00523012 • Address: COUNTRY CREEK DR & JOSEPH HARDIN DR, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
13-00523012
Address
COUNTRY CREEK DR & JOSEPH HARDIN DR, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-29T05:37:34.000
Status
Closed
Created Date
2013-10-10T05:37:34.000
Update Date
2013-10-17T08:27:51.000
Closed Date
2013-10-17T08:27:50.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2461102.1326503700
Y Coordinate
6938707.3920428300
Unique Key
1104548783
14-00073292
Service Request Number: 14-00073292 • Address: 322 N MURDEAUX LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00073292
Address
322 N MURDEAUX LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-06T10:41:01.000
Status
Closed
Created Date
2014-03-07T10:41:01.000
Update Date
2014-04-17T08:33:19.000
Closed Date
2014-04-17T08:33:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524236.9553070000
Y Coordinate
6948344.6302884200
Lat Long Location
322 N MURDEAUX LN, DALLAS, TX, 75217
Unique Key
1115470297
14-00119065
Service Request Number: 14-00119065 • Address: 301 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00119065
Address
301 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T15:42:41.000
Status
Closed
Created Date
2014-04-10T15:42:41.000
Update Date
2014-04-15T11:05:48.000
Closed Date
2014-04-15T11:05:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474487.6504286300
Y Coordinate
6957256.2759352100
Lat Long Location
301 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1118319443
13-00545448
Service Request Number: 13-00545448 • Address: W LEDBETTER DR & S POLK ST, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00545448
Address
W LEDBETTER DR & S POLK ST, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-27T23:59:08.000
Status
Closed
Created Date
2013-10-26T23:59:08.000
Update Date
2013-10-27T21:47:58.000
Closed Date
2013-10-27T21:47:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479038.2061533600
Y Coordinate
6938475.7702043900
Unique Key
1106081366
13-00576098
Service Request Number: 13-00576098 • Address: S ZANG BLVD & W 12TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
13-00576098
Address
S ZANG BLVD & W 12TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-29T09:15:01.000
Status
Closed
Created Date
2013-11-19T09:15:01.000
Update Date
2013-11-19T09:24:18.000
Closed Date
2013-11-19T09:24:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483584.4693906700
Y Coordinate
6956751.1385532700
Unique Key
1108099044