311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00577668
Service Request Number: 13-00577668 • Address: 34 PASEO PARAISO • Department: Code Compliance District Group
Service Request Number
13-00577668
Address
34 PASEO PARAISO
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-27T00:00:00.000
Status
Closed
Created Date
2013-11-19T00:00:00.000
Update Date
2013-12-03T11:03:05.000
Closed Date
2013-12-03T11:03:03.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1108198670
13-00555779
Service Request Number: 13-00555779 • Address: CLEAR SPRINGS RD, DALLAS, TX 75240 • Department: Code Compliance District Group
Service Request Number
13-00555779
Address
CLEAR SPRINGS RD, DALLAS, TX 75240
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-14T11:23:50.000
Status
Closed
Created Date
2013-11-04T11:23:50.000
Update Date
2013-11-19T12:29:45.000
Closed Date
2013-11-19T12:29:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1106773866
14-00142714
Service Request Number: 14-00142714 • Address: 7600 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
14-00142714
Address
7600 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-09T13:35:03.000
Status
Closed
Created Date
2014-04-25T13:35:03.000
Update Date
2014-04-28T10:27:18.000
Closed Date
2014-04-28T10:27:16.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2511519.2938099500
Y Coordinate
6998726.1308875000
Lat Long Location
7600 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1119747775
13-00545935
Service Request Number: 13-00545935 • Address: LAKESHORE DR & CAMBRIA BLVD, DALLAS, 75214, DALLAS, TX • City Council District: 9
Service Request Number
13-00545935
Address
LAKESHORE DR & CAMBRIA BLVD, DALLAS, 75214, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-07T07:41:57.000
Status
Closed
Created Date
2013-10-28T07:41:57.000
Update Date
2013-10-29T13:06:01.000
Closed Date
2013-10-29T13:00:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506204.5058691400
Y Coordinate
6985614.6817783200
Unique Key
1106115615
13-00546169
Service Request Number: 13-00546169 • Address: FOREST LN & PLANO RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00546169
Address
FOREST LN & PLANO RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-16T09:28:22.000
Status
Closed
Created Date
2013-10-28T09:28:22.000
Update Date
2013-11-14T10:00:12.000
Closed Date
2013-11-14T10:00:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2520686.1601781200
Y Coordinate
7018439.2180041900
Unique Key
1106131805
14-00138093
Service Request Number: 14-00138093 • Address: 1019 N RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00138093
Address
1019 N RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-02T10:47:40.000
Status
Closed
Created Date
2014-04-23T10:47:40.000
Update Date
2014-04-24T07:42:24.000
Closed Date
2014-04-24T07:42:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2469527.0932089700
Y Coordinate
6961036.3523351700
Lat Long Location
1019 N RAVINIA DR, DALLAS, TX, 75211
Unique Key
1119466601
14-00169062
Service Request Number: 14-00169062 • Address: 900 S POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00169062
Address
900 S POLK ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T09:07:54.000
Status
Closed
Created Date
2014-05-12T09:07:54.000
Update Date
2014-05-12T09:09:36.000
Closed Date
2014-05-12T09:00:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478921.4329249800
Y Coordinate
6955342.0916661800
Lat Long Location
900 S POLK ST, DALLAS, TX, 75208
Unique Key
1121334428
13-00546030
Service Request Number: 13-00546030 • Address: FOREST LN & HILLCREST RD, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00546030
Address
FOREST LN & HILLCREST RD, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-11T08:39:03.000
Status
Closed
Created Date
2013-10-28T08:39:03.000
Update Date
2013-12-16T10:28:07.000
Closed Date
2013-10-28T11:06:20.000
Outcome
Unresolved - Referred for Final Resolution
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2494300.9630360600
Y Coordinate
7018240.0544017200
Unique Key
1106122195
14-00152732
Service Request Number: 14-00152732 • Address: 4900 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00152732
Address
4900 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-15T15:00:14.000
Status
Closed
Created Date
2014-05-01T15:00:14.000
Update Date
2014-05-02T14:03:11.000
Closed Date
2014-05-02T14:03:10.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482327.9734744800
Y Coordinate
6997062.3122261200
Lat Long Location
4900 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1120354226
14-00123549
Service Request Number: 14-00123549 • Address: 1250 BICKERS, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
14-00123549
Address
1250 BICKERS, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-27T13:52:06.000
Status
Closed
Created Date
2014-04-14T13:52:06.000
Update Date
2014-04-14T13:56:20.000
Closed Date
2014-04-14T13:56:19.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
1250 BICKERS, DALLAS, TX
Unique Key
1118595368
14-00132403
Service Request Number: 14-00132403 • Address: 3223 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00132403
Address
3223 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-28T15:29:57.000
Status
Closed
Created Date
2014-04-19T15:29:57.000
Update Date
2014-04-22T10:31:30.000
Closed Date
2014-04-22T10:31:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477777.8094543400
Y Coordinate
6945385.4916452400
Lat Long Location
3223 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1119130207
14-00167178
Service Request Number: 14-00167178 • Address: 1608 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00167178
Address
1608 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-23T15:41:10.000
Status
Closed
Created Date
2014-05-09T15:41:10.000
Update Date
2014-05-09T16:00:58.000
Closed Date
2014-05-09T16:00:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476623.3387058800
Y Coordinate
6962967.5436179600
Lat Long Location
1608 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1121211974
14-00169192
Service Request Number: 14-00169192 • Address: 5423 W UNIVERSITY BLVD, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00169192
Address
5423 W UNIVERSITY BLVD, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T09:35:40.000
Status
Closed
Created Date
2014-05-12T09:35:40.000
Update Date
2014-05-21T15:30:13.000
Closed Date
2014-05-21T15:30:12.000
Outcome
Debris Already Removed
Priority
Standard
Method Received Description
Phone
X Coordinate
2484872.9811939100
Y Coordinate
6994622.9042831000
Lat Long Location
5423 W UNIVERSITY BLVD, DALLAS, TX, 75209
Unique Key
1121342455
14-00166052
Service Request Number: 14-00166052 • Address: 4500 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00166052
Address
4500 S LANCASTER RD, DALLAS, TX 75216
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-19T10:01:21.000
Status
Closed
Created Date
2014-05-09T10:01:21.000
Update Date
2014-05-29T16:07:19.000
Closed Date
2014-05-29T16:07:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493617.4523091100
Y Coordinate
6939765.2445478500
Lat Long Location
4500 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1121150271
14-00119277
Service Request Number: 14-00119277 • Address: 3501 S HARWOOD ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00119277
Address
3501 S HARWOOD ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-24T16:40:30.000
Status
Closed
Created Date
2014-04-10T16:40:30.000
Update Date
2014-05-28T17:36:42.000
Closed Date
2014-05-28T17:36:41.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499939.4059730200
Y Coordinate
6963767.9158894400
Lat Long Location
3501 S HARWOOD ST, DALLAS, TX, 75215
Unique Key
1118331851
13-00546012
Service Request Number: 13-00546012 • Address: 2337 SPUR 408, DALLAS, TX 75211 • City Council District: 3
Service Request Number
13-00546012
Address
2337 SPUR 408, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-29T08:30:51.000
Status
Closed
Created Date
2013-10-28T08:30:51.000
Update Date
2013-10-28T08:39:55.000
Closed Date
2013-10-28T08:39:54.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2454340.0148923400
Y Coordinate
6947931.2192977200
Lat Long Location
2337 SPUR, DALLAS, TX, 75211
Unique Key
1106121039
14-00158028
Service Request Number: 14-00158028 • Address: 2325 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00158028
Address
2325 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-11T15:10:42.000
Status
Closed
Created Date
2014-05-05T15:10:42.000
Update Date
2014-06-18T09:27:26.000
Closed Date
2014-06-18T09:27:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496140.0292450000
Y Coordinate
6981961.3416444400
Lat Long Location
2325 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1120663593
14-00152719
Service Request Number: 14-00152719 • Address: 1018 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00152719
Address
1018 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T14:56:12.000
Status
Closed
Created Date
2014-05-01T14:56:12.000
Update Date
2014-05-02T14:25:27.000
Closed Date
2014-05-02T11:22:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2535388.3838704800
Y Coordinate
6941000.8942536200
Lat Long Location
1018 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1120353389
14-00167293
Service Request Number: 14-00167293 • Address: 2702 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00167293
Address
2702 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-23T16:16:28.000
Status
Closed
Created Date
2014-05-09T16:16:28.000
Update Date
2014-05-21T16:06:00.000
Closed Date
2014-05-21T16:05:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2471550.0502635200
Y Coordinate
6948871.6834158800
Lat Long Location
2702 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1121218645
14-00169293
Service Request Number: 14-00169293 • Address: 908 N BISHOP AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00169293
Address
908 N BISHOP AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-07T09:58:57.000
Status
Closed
Created Date
2014-05-12T09:58:57.000
Update Date
2014-05-21T10:12:02.000
Closed Date
2014-05-16T12:20:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2482533.6136290200
Y Coordinate
6961291.1584672800
Lat Long Location
908 N BISHOP AVE, DALLAS, TX, 75208
Unique Key
1121348631
14-00142989
Service Request Number: 14-00142989 • Address: 5610 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00142989
Address
5610 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-30T15:15:27.000
Status
Closed
Created Date
2014-04-25T15:15:27.000
Update Date
2014-04-28T16:37:37.000
Closed Date
2014-04-28T16:37:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463444.6882366900
Y Coordinate
6933656.0534202700
Lat Long Location
5610 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1119762538
14-00159147
Service Request Number: 14-00159147 • Address: 3014 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00159147
Address
3014 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-24T09:13:44.000
Status
Closed
Created Date
2014-05-06T09:13:44.000
Update Date
2014-05-07T16:24:18.000
Closed Date
2014-05-07T16:24:17.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2488041.0978879700
Y Coordinate
6945146.8298614500
Lat Long Location
3014 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120734240
14-00166039
Service Request Number: 14-00166039 • Address: 3101 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00166039
Address
3101 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-08T09:59:00.000
Status
Closed
Created Date
2014-05-09T09:59:00.000
Update Date
2014-05-09T10:19:53.000
Closed Date
2014-05-09T10:19:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499235.3746650300
Y Coordinate
6947915.2939810200
Lat Long Location
3101 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1121149489
13-00546025
Service Request Number: 13-00546025 • Address: VERDE VISTA TRL & PLAYA VISTA DR, DALLAS, 75236, DALLAS, TX • City Council District: 3
Service Request Number
13-00546025
Address
VERDE VISTA TRL & PLAYA VISTA DR, DALLAS, 75236, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-07T08:35:43.000
Status
Closed
Created Date
2013-10-28T08:35:43.000
Update Date
2013-10-28T09:15:51.000
Closed Date
2013-10-28T09:15:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2461753.7419485600
Y Coordinate
6944603.0770066500
Unique Key
1106121805
14-00106201
Service Request Number: 14-00106201 • Address: 1214 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00106201
Address
1214 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Drainage/Flooding Non Emergency - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-22T15:25:54.000
Status
Closed
Created Date
2014-04-02T15:25:54.000
Update Date
2014-04-09T16:18:21.000
Closed Date
2014-04-09T16:18:20.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2492994.5103710000
Y Coordinate
6967805.5261302700
Lat Long Location
1214 S AKARD ST, DALLAS, TX, 75215
Unique Key
1117543807
14-00138163
Service Request Number: 14-00138163 • Address: 611 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00138163
Address
611 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-24T11:07:19.000
Status
Closed
Created Date
2014-04-23T11:07:19.000
Update Date
2014-04-23T11:07:20.000
Closed Date
2014-04-23T11:07:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mass Entry
X Coordinate
2473614.6223660100
Y Coordinate
6959657.0069588800
Lat Long Location
611 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1119470435
14-00160496
Service Request Number: 14-00160496 • Address: 729 E PENTAGON PKWY, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160496
Address
729 E PENTAGON PKWY, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T16:18:12.000
Status
Closed
Created Date
2014-05-06T16:18:12.000
Update Date
2014-05-06T22:27:48.000
Closed Date
2014-05-06T22:27:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487177.4619970800
Y Coordinate
6937278.5174063200
Lat Long Location
729 E PENTAGON PKWY, DALLAS, TX, 75216
Unique Key
1120813631
14-00142981
Service Request Number: 14-00142981 • Address: 2502 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00142981
Address
2502 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-09T15:12:41.000
Status
Closed
Created Date
2014-04-25T15:12:41.000
Update Date
2014-05-21T15:18:41.000
Closed Date
2014-05-21T15:18:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487960.8755855500
Y Coordinate
6948244.6073307000
Lat Long Location
2502 S EWING AVE, DALLAS, TX, 75216
Unique Key
1119762062
13-00517767
Service Request Number: 13-00517767 • Address: GRAND AVE & CLEVELAND ST, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
13-00517767
Address
GRAND AVE & CLEVELAND ST, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-15T17:06:26.000
Status
Closed
Created Date
2013-10-06T17:06:26.000
Update Date
2013-10-10T08:40:18.000
Closed Date
2013-10-10T08:40:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496516.8698677500
Y Coordinate
6964746.4483343100
Unique Key
1104200124
14-00167179
Service Request Number: 14-00167179 • Address: 712 S WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00167179
Address
712 S WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
Handicap Parking - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T15:41:59.000
Status
Closed
Created Date
2014-05-09T15:41:59.000
Update Date
2014-05-15T06:35:48.000
Closed Date
2014-05-15T06:35:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2454541.8268595200
Y Coordinate
6955417.9309479900
Lat Long Location
712 S WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1121212058
14-00152553
Service Request Number: 14-00152553 • Address: 234 W SUFFOLK AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00152553
Address
234 W SUFFOLK AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-01T14:01:25.000
Status
Closed
Created Date
2014-05-01T14:01:25.000
Update Date
2014-05-05T15:21:23.000
Closed Date
2014-05-05T15:19:00.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2483421.5391581500
Y Coordinate
6954865.4033349300
Lat Long Location
234 W SUFFOLK AVE, DALLAS, TX, 75208
Unique Key
1120343369
14-00169181
Service Request Number: 14-00169181 • Address: 101 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00169181
Address
101 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T09:33:07.000
Status
Closed
Created Date
2014-05-12T09:33:07.000
Update Date
2014-05-12T09:37:10.000
Closed Date
2014-05-12T09:37:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473625.8758318300
Y Coordinate
6958017.2132558900
Lat Long Location
101 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1121341831
14-00160510
Service Request Number: 14-00160510 • Address: 1243 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160510
Address
1243 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T16:19:54.000
Status
Closed
Created Date
2014-05-06T16:19:54.000
Update Date
2014-05-08T08:43:39.000
Closed Date
2014-05-08T08:43:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486839.5216383500
Y Coordinate
6954175.0556917000
Lat Long Location
1243 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1120814260
14-00147121
Service Request Number: 14-00147121 • Address: 950 E LAWTHER DR, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00147121
Address
950 E LAWTHER DR, DALLAS, TX 75218
City Council District
9
Department
Convention and Event Services
Service Request Type
Special Events Permit Request - CES
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-13T08:35:45.000
Status
Closed
Created Date
2014-04-29T08:35:45.000
Update Date
2014-04-29T08:37:57.000
Closed Date
2014-04-29T08:37:56.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2515964.9032619600
Y Coordinate
6989888.2600066400
Lat Long Location
950 E LAWTHER DR, DALLAS, TX, 75218
Unique Key
1120027487
14-00094115
Service Request Number: 14-00094115 • Address: 1242 N MOROCCO AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00094115
Address
1242 N MOROCCO AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-26T07:06:52.000
Status
Closed
Created Date
2014-03-25T07:06:52.000
Update Date
2014-03-25T08:50:37.000
Closed Date
2014-03-25T08:44:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2457232.6096874900
Y Coordinate
6962073.3624077500
Lat Long Location
1242 N MOROCCO AVE, DALLAS, TX, 75211
Unique Key
1116774692
14-00152671
Service Request Number: 14-00152671 • Address: 1916 N FITZHUGH AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00152671
Address
1916 N FITZHUGH AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T14:39:54.000
Status
Closed
Created Date
2014-05-01T14:39:54.000
Update Date
2014-05-20T15:13:56.000
Closed Date
2014-05-20T15:13:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497358.2165633700
Y Coordinate
6981315.2632629700
Lat Long Location
1916 N FITZHUGH AVE, DALLAS, TX, 75204
Unique Key
1120350248
14-00166053
Service Request Number: 14-00166053 • Address: 3336 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00166053
Address
3336 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-08T10:01:34.000
Status
Closed
Created Date
2014-05-09T10:01:34.000
Update Date
2014-05-09T10:19:20.000
Closed Date
2014-05-09T10:19:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500777.4615788400
Y Coordinate
6947704.3700551200
Lat Long Location
3336 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1121150324
14-00160392
Service Request Number: 14-00160392 • Address: 3431 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00160392
Address
3431 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T15:58:37.000
Status
Closed
Created Date
2014-05-06T15:58:37.000
Update Date
2014-05-30T16:02:57.000
Closed Date
2014-05-30T16:02:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478679.2313875000
Y Coordinate
6972299.8801414600
Lat Long Location
3431 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1120808504
13-00517680
Service Request Number: 13-00517680 • Address: W LAURELAND RD & S R L THORNTON FWY, DALLAS, 75232, DALLAS, TX • City Council District: 4
Service Request Number
13-00517680
Address
W LAURELAND RD & S R L THORNTON FWY, DALLAS, 75232, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-15T13:15:42.000
Status
Closed
Created Date
2013-10-06T13:15:42.000
Update Date
2013-11-14T15:36:34.000
Closed Date
2013-11-14T15:36:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484590.9482417100
Y Coordinate
6932563.7414956700
Unique Key
1104193761
14-00169160
Service Request Number: 14-00169160 • Address: 1125 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00169160
Address
1125 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-27T09:29:39.000
Status
Closed
Created Date
2014-05-12T09:29:39.000
Update Date
2014-05-14T14:05:20.000
Closed Date
2014-05-14T14:05:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484188.9661475300
Y Coordinate
6954121.5940917500
Lat Long Location
1125 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1121340643
14-00171517
Service Request Number: 14-00171517 • Address: 2813 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00171517
Address
2813 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T09:37:06.000
Status
Closed
Created Date
2014-05-13T09:37:06.000
Update Date
2014-05-29T16:51:05.000
Closed Date
2014-05-29T16:51:05.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2470812.9682159600
Y Coordinate
6956544.4774484300
Lat Long Location
2813 W 12TH ST, DALLAS, TX, 75211
Unique Key
1121481913
14-00147147
Service Request Number: 14-00147147 • Address: 2306 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00147147
Address
2306 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-13T08:44:52.000
Status
Closed
Created Date
2014-04-29T08:44:52.000
Update Date
2014-07-10T16:16:29.000
Closed Date
2014-07-10T16:16:26.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487960.1077438500
Y Coordinate
6949083.0186088700
Lat Long Location
2306 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120029222
14-00147069
Service Request Number: 14-00147069 • Address: 206 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00147069
Address
206 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-05-04T08:13:16.000
Status
Duplicate (closed)
Created Date
2014-04-29T08:13:16.000
Update Date
2014-04-29T08:13:16.000
Closed Date
2014-04-29T08:13:16.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2477596.9160558700
Y Coordinate
6957661.4547511700
Lat Long Location
206 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1120023718
14-00118998
Service Request Number: 14-00118998 • Address: 6618 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00118998
Address
6618 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T15:26:54.000
Status
Closed
Created Date
2014-04-10T15:26:54.000
Update Date
2014-04-15T10:02:48.000
Closed Date
2014-04-15T10:02:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2506792.0387826000
Y Coordinate
6992078.2879627300
Lat Long Location
6618 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1118315927
13-00517720
Service Request Number: 13-00517720 • Address: HATCHER ST & CROZIER ST, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
13-00517720
Address
HATCHER ST & CROZIER ST, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-15T14:55:04.000
Status
Closed
Created Date
2013-10-06T14:55:04.000
Update Date
2013-10-10T10:15:14.000
Closed Date
2013-10-10T10:15:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504210.9658142200
Y Coordinate
6961152.8686285000
Unique Key
1104196425
13-00517789
Service Request Number: 13-00517789 • Address: E PENTAGON PKWY & MARYLAND AVE, DALLAS, 75216, DALLAS, TX 75216 • City Council District: 4
Service Request Number
13-00517789
Address
E PENTAGON PKWY & MARYLAND AVE, DALLAS, 75216, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-11T17:45:49.000
Status
Closed
Created Date
2013-10-06T17:45:49.000
Update Date
2013-10-11T08:51:02.000
Closed Date
2013-10-11T08:51:02.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2487484.5505754300
Y Coordinate
6937197.0471852000
Unique Key
1104201613
14-00147117
Service Request Number: 14-00147117 • Address: 703 N BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00147117
Address
703 N BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T08:33:19.000
Status
Closed
Created Date
2014-04-29T08:33:19.000
Update Date
2014-05-01T14:53:10.000
Closed Date
2014-05-01T14:53:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469149.8721335800
Y Coordinate
6959889.2311305200
Lat Long Location
703 N BARNETT AVE, DALLAS, TX, 75211
Unique Key
1120027167
14-00119028
Service Request Number: 14-00119028 • Address: 2300 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00119028
Address
2300 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-15T15:34:49.000
Status
Closed
Created Date
2014-04-10T15:34:49.000
Update Date
2014-04-16T09:23:09.000
Closed Date
2014-04-16T09:23:08.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2550449.5675665500
Y Coordinate
6932222.0828281500
Lat Long Location
2300 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1118317608
14-00138219
Service Request Number: 14-00138219 • Address: 1547 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00138219
Address
1547 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-13T11:24:30.000
Status
Closed
Created Date
2014-04-23T11:24:30.000
Update Date
2014-10-10T16:08:42.000
Closed Date
2014-10-10T16:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489530.0464896100
Y Coordinate
6952124.4960866700
Lat Long Location
1547 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1119473854
14-00165988
Service Request Number: 14-00165988 • Address: 124 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00165988
Address
124 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T09:45:22.000
Status
Closed
Created Date
2014-05-09T09:45:22.000
Update Date
2014-06-02T10:52:12.000
Closed Date
2014-06-02T10:52:11.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486332.5818591700
Y Coordinate
6959450.8296351600
Lat Long Location
124 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1121146450