311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00166085
Service Request Number: 14-00166085 • Address: 541 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00166085
Address
541 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T10:10:39.000
Status
Closed
Created Date
2014-05-09T10:10:39.000
Update Date
2014-06-02T11:10:48.000
Closed Date
2014-06-02T11:10:47.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481617.4362159100
Y Coordinate
6957410.6744187100
Lat Long Location
541 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1121152271
14-00119024
Service Request Number: 14-00119024 • Address: 5600 SECOND, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
14-00119024
Address
5600 SECOND, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-17T15:33:34.000
Status
Closed
Created Date
2014-04-10T15:33:34.000
Update Date
2014-04-10T15:37:49.000
Closed Date
2014-04-10T15:37:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
5600 SECOND, DALLAS, TX
Unique Key
1118317434
13-00517982
Service Request Number: 13-00517982 • Address: W KINGSLEY RD & L B J FWY, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
13-00517982
Address
W KINGSLEY RD & L B J FWY, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Department of Public Works
Service Request Type
Railroad Crossing Repair - PBW
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-21T07:38:59.000
Status
Closed
Created Date
2013-10-07T07:38:59.000
Update Date
2013-10-09T12:56:44.000
Closed Date
2013-10-09T12:53:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2524711.5403504600
Y Coordinate
7007460.6356318900
Unique Key
1104218917
14-00166069
Service Request Number: 14-00166069 • Address: 3370 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00166069
Address
3370 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-08T10:06:25.000
Status
Closed
Created Date
2014-05-09T10:06:25.000
Update Date
2014-05-09T10:18:46.000
Closed Date
2014-05-09T10:18:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501120.2400981000
Y Coordinate
6947670.8358002000
Lat Long Location
3370 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1121151377
13-00517906
Service Request Number: 13-00517906 • Address: CADIZ ST & S AKARD ST, DALLAS, 75202, DALLAS, TX • City Council District: 2
Service Request Number
13-00517906
Address
CADIZ ST & S AKARD ST, DALLAS, 75202, DALLAS, TX
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Litter Cans Sanitation - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-16T22:46:55.000
Status
Closed
Created Date
2013-10-06T22:46:55.000
Update Date
2013-10-09T10:16:50.000
Closed Date
2013-10-09T10:16:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492155.7410199100
Y Coordinate
6968712.8385453400
Unique Key
1104212194
14-00142941
Service Request Number: 14-00142941 • Address: 2502 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00142941
Address
2502 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-09T15:02:09.000
Status
Closed
Created Date
2014-04-25T15:02:09.000
Update Date
2014-05-21T15:19:21.000
Closed Date
2014-05-21T15:19:21.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487960.8759735400
Y Coordinate
6948244.6061137700
Lat Long Location
2502 S EWING AVE, DALLAS, TX, 75216
Unique Key
1119760023
13-00578266
Service Request Number: 13-00578266 • Address: CENTRAL EXPRESSWAY, DALLAS, TX • Department: Feedback Group
Service Request Number
13-00578266
Address
CENTRAL EXPRESSWAY, DALLAS, TX
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-06T12:18:20.000
Status
Closed
Created Date
2013-11-20T12:18:20.000
Update Date
2013-11-20T12:25:14.000
Closed Date
2013-11-20T12:25:13.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1108236400
13-00517948
Service Request Number: 13-00517948 • Address: MEADOW RD & N CENTRAL EXPY, DALLAS, 75231, DALLAS, TX • City Council District: 11
Service Request Number
13-00517948
Address
MEADOW RD & N CENTRAL EXPY, DALLAS, 75231, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-28T04:15:40.000
Status
Closed
Created Date
2013-10-07T04:15:40.000
Update Date
2013-11-09T15:28:08.000
Closed Date
2013-11-09T15:28:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499511.7695692200
Y Coordinate
7010256.6326790000
Unique Key
1104215767
14-00115997
Service Request Number: 14-00115997 • Address: 1279 W RED BIRD LN, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00115997
Address
1279 W RED BIRD LN, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-24T10:19:56.000
Status
Closed
Created Date
2014-04-09T10:19:56.000
Update Date
2014-04-28T13:11:45.000
Closed Date
2014-04-28T13:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2478506.8699266600
Y Coordinate
6931771.7023494000
Lat Long Location
1279 W RED BIRD LN, DALLAS, TX, 75232
Unique Key
1118141390
14-00169173
Service Request Number: 14-00169173 • Address: 100 N PLYMOUTH RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00169173
Address
100 N PLYMOUTH RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T09:31:52.000
Status
Closed
Created Date
2014-05-12T09:31:52.000
Update Date
2014-05-12T09:39:05.000
Closed Date
2014-05-12T09:39:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472009.2273696200
Y Coordinate
6957921.9645124400
Lat Long Location
100 N PLYMOUTH RD, DALLAS, TX, 75211
Unique Key
1121341376
14-00142873
Service Request Number: 14-00142873 • Address: 1411 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00142873
Address
1411 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-09T14:43:58.000
Status
Closed
Created Date
2014-04-25T14:43:58.000
Update Date
2014-05-31T08:01:34.000
Closed Date
2014-05-31T08:01:34.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486752.3936372000
Y Coordinate
6953073.9641696200
Lat Long Location
1411 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1119756728
14-00166077
Service Request Number: 14-00166077 • Address: 111 E DAVIS ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00166077
Address
111 E DAVIS ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T10:09:06.000
Status
Closed
Created Date
2014-05-09T10:09:06.000
Update Date
2014-06-02T11:09:37.000
Closed Date
2014-06-02T11:09:36.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484114.5092282600
Y Coordinate
6959722.4616227400
Lat Long Location
111 E DAVIS ST, DALLAS, TX, 75203
Unique Key
1121151845
14-00158060
Service Request Number: 14-00158060 • Address: 625 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00158060
Address
625 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T15:19:09.000
Status
Closed
Created Date
2014-05-05T15:19:09.000
Update Date
2014-06-10T08:24:03.000
Closed Date
2014-06-10T08:24:02.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487153.6478029500
Y Coordinate
6961832.5392366300
Lat Long Location
625 N EWING AVE, DALLAS, TX, 75203
Unique Key
1120665481
14-00152692
Service Request Number: 14-00152692 • Address: 2127 N PEARL ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00152692
Address
2127 N PEARL ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T14:48:58.000
Status
Closed
Created Date
2014-05-01T14:48:58.000
Update Date
2014-06-03T08:47:25.000
Closed Date
2014-06-02T12:15:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490540.9792575400
Y Coordinate
6974961.3837110900
Lat Long Location
2127 N PEARL ST, DALLAS, TX, 75201
Unique Key
1120351641
14-00160528
Service Request Number: 14-00160528 • Address: 1323 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160528
Address
1323 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T16:22:42.000
Status
Closed
Created Date
2014-05-06T16:22:42.000
Update Date
2014-06-06T08:25:48.000
Closed Date
2014-06-06T08:25:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489808.2122222000
Y Coordinate
6944411.3162026100
Lat Long Location
1323 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1120815075
14-00160530
Service Request Number: 14-00160530 • Address: 3607 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160530
Address
3607 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-28T16:23:09.000
Status
Closed
Created Date
2014-05-06T16:23:09.000
Update Date
2014-05-20T15:32:00.000
Closed Date
2014-05-20T15:32:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488036.6131335100
Y Coordinate
6941738.2832870400
Lat Long Location
3607 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120815169
14-00093766
Service Request Number: 14-00093766 • Address: 1800 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
14-00093766
Address
1800 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-25T16:23:39.000
Status
Closed
Created Date
2014-03-24T16:23:39.000
Update Date
2014-03-25T11:41:13.000
Closed Date
2014-03-25T11:41:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2523270.2646628300
Y Coordinate
6986939.9965070100
Lat Long Location
1800 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1116749728
14-00119050
Service Request Number: 14-00119050 • Address: 5605 SECOND, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
14-00119050
Address
5605 SECOND, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-17T15:39:30.000
Status
Closed
Created Date
2014-04-10T15:39:30.000
Update Date
2014-04-10T15:42:50.000
Closed Date
2014-04-10T15:42:49.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
5605 SECOND, DALLAS, TX
Unique Key
1118318707
13-00517803
Service Request Number: 13-00517803 • Address: ROYAL LN & FAIR OAKS XING, DALLAS, 75231, DALLAS, TX • City Council District: 10
Service Request Number
13-00517803
Address
ROYAL LN & FAIR OAKS XING, DALLAS, 75231, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-13T18:01:05.000
Status
Closed
Created Date
2013-10-06T18:01:05.000
Update Date
2013-10-07T15:19:33.000
Closed Date
2013-10-07T15:19:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2512202.6335924800
Y Coordinate
7012970.6740736000
Unique Key
1104202488
14-00138239
Service Request Number: 14-00138239 • Address: 10101 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00138239
Address
10101 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-24T11:29:19.000
Status
Closed
Created Date
2014-04-23T11:29:19.000
Update Date
2014-04-23T11:58:06.000
Closed Date
2014-04-23T11:58:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2517252.8750668000
Y Coordinate
7002023.3285531300
Lat Long Location
10101 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1119474921
14-00116024
Service Request Number: 14-00116024 • Address: 2003 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00116024
Address
2003 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Mosquitoes - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-06-12T10:28:50.000
Status
Closed
Created Date
2014-04-09T10:28:50.000
Update Date
2014-04-23T15:12:18.000
Closed Date
2014-04-23T15:12:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477514.6261579000
Y Coordinate
6951102.6120239700
Lat Long Location
2003 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1118143047
14-00152659
Service Request Number: 14-00152659 • Address: 103 N MERRIFIELD RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00152659
Address
103 N MERRIFIELD RD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T14:36:08.000
Status
Closed
Created Date
2014-05-01T14:36:08.000
Update Date
2014-05-20T09:17:31.000
Closed Date
2014-05-20T09:17:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2452696.8864102300
Y Coordinate
6957923.2977807100
Lat Long Location
103 N MERRIFIELD RD, DALLAS, TX, 75211
Unique Key
1120349556
13-00611659
Service Request Number: 13-00611659 • Address: S BUCKNER BLVD & FORNEY RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00611659
Address
S BUCKNER BLVD & FORNEY RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-24T09:51:02.000
Status
Closed
Created Date
2013-12-23T09:51:02.000
Update Date
2013-12-23T10:16:50.000
Closed Date
2013-12-23T10:13:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2526957.0169244500
Y Coordinate
6970858.4091768500
Unique Key
1110374478
13-00611628
Service Request Number: 13-00611628 • Address: W ILLINOIS AVE & S EDGEFIELD AVE, DALLAS, 75224, DALLAS, TX • City Council District: 1
Service Request Number
13-00611628
Address
W ILLINOIS AVE & S EDGEFIELD AVE, DALLAS, 75224, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-24T09:37:50.000
Status
Closed
Created Date
2013-12-23T09:37:50.000
Update Date
2013-12-23T09:59:51.000
Closed Date
2013-12-23T09:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477571.4199511400
Y Coordinate
6949060.1462456400
Unique Key
1110372750
14-00158121
Service Request Number: 14-00158121 • Address: 3817 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00158121
Address
3817 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Life Hazard - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T15:34:23.000
Status
Closed
Created Date
2014-05-05T15:34:23.000
Update Date
2014-05-13T16:05:24.000
Closed Date
2014-05-13T16:05:24.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Web
X Coordinate
2486870.8645794200
Y Coordinate
6940918.6040131800
Lat Long Location
3817 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1120669142
14-00166093
Service Request Number: 14-00166093 • Address: 626 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00166093
Address
626 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-15T10:12:17.000
Status
Closed
Created Date
2014-05-09T10:12:17.000
Update Date
2014-06-02T11:12:26.000
Closed Date
2014-06-02T11:12:25.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481114.1568186500
Y Coordinate
6957341.4395594700
Lat Long Location
626 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1121152627
14-00119243
Service Request Number: 14-00119243 • Address: 2100 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00119243
Address
2100 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-17T16:24:49.000
Status
Closed
Created Date
2014-04-10T16:24:49.000
Update Date
2014-04-14T08:44:40.000
Closed Date
2014-04-10T08:43:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537780.7105525100
Y Coordinate
6960399.3658872600
Lat Long Location
2100 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1118329773
14-00099027
Service Request Number: 14-00099027 • Address: 2939 N EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00099027
Address
2939 N EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-31T08:55:22.000
Status
Closed
Created Date
2014-03-28T08:55:22.000
Update Date
2014-03-28T19:15:06.000
Closed Date
2014-03-28T19:14:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2499876.5935189100
Y Coordinate
6926084.5771532900
Lat Long Location
2939 N EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1117088831
13-00611623
Service Request Number: 13-00611623 • Address: MILITARY PKWY & N PRAIRIE CREEK RD, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00611623
Address
MILITARY PKWY & N PRAIRIE CREEK RD, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-31T09:35:45.000
Status
Closed
Created Date
2013-12-23T09:35:45.000
Update Date
2013-12-28T13:53:29.000
Closed Date
2013-12-28T13:53:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2532309.6936202600
Y Coordinate
6967388.9315868000
Unique Key
1110372466
14-00158092
Service Request Number: 14-00158092 • Address: 317 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00158092
Address
317 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Corner Clip - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-04T15:28:38.000
Status
Closed
Created Date
2014-05-05T15:28:38.000
Update Date
2014-07-15T21:10:26.000
Closed Date
2014-07-15T21:10:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2469572.4899965100
Y Coordinate
6956957.5778802400
Lat Long Location
317 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1120667645
13-00517921
Service Request Number: 13-00517921 • Address: PRESTON PARK DR & FARQUHAR LN, DALLAS, 75209, DALLAS, TX 75209-2427 • City Council District: 13
Service Request Number
13-00517921
Address
PRESTON PARK DR & FARQUHAR LN, DALLAS, 75209, DALLAS, TX 75209-2427
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-10-20T23:15:36.000
Status
Closed
Created Date
2013-10-06T23:15:36.000
Update Date
2013-10-07T13:51:48.000
Closed Date
2013-10-07T13:51:47.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2484690.2679792000
Y Coordinate
7000314.7066739000
Unique Key
1104213035
14-00123639
Service Request Number: 14-00123639 • Address: 202 N NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00123639
Address
202 N NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-15T14:17:54.000
Status
Closed
Created Date
2014-04-14T14:17:54.000
Update Date
2014-04-15T09:24:29.000
Closed Date
2014-04-15T09:24:28.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2533514.7915116200
Y Coordinate
6947486.5473386900
Lat Long Location
202 N NACHITA DR, DALLAS, TX, 75217
Unique Key
1118600231
14-00099069
Service Request Number: 14-00099069 • Address: 2939 S EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00099069
Address
2939 S EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-02T09:10:14.000
Status
Closed
Created Date
2014-03-28T09:10:14.000
Update Date
2014-03-29T10:39:59.000
Closed Date
2014-03-29T10:39:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499695.9428809200
Y Coordinate
6925474.6102133700
Lat Long Location
2939 S EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1117091714
14-00138014
Service Request Number: 14-00138014 • Address: 4106 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00138014
Address
4106 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T10:32:16.000
Status
Lien Hold
Created Date
2014-04-23T10:32:16.000
Update Date
2015-10-10T13:44:07.000
Closed Date
2015-10-10T13:44:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2468243.7940621300
Y Coordinate
6974899.4501407600
Lat Long Location
4106 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1119462180
14-00142953
Service Request Number: 14-00142953 • Address: 107 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00142953
Address
107 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T15:04:58.000
Status
Closed
Created Date
2014-04-25T15:04:58.000
Update Date
2014-05-01T09:42:16.000
Closed Date
2014-05-01T09:42:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2468312.7323594000
Y Coordinate
6957954.3453788500
Lat Long Location
107 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1119760642
13-00611632
Service Request Number: 13-00611632 • Address: SKILLMAN ST & MORNINGSIDE AVE, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00611632
Address
SKILLMAN ST & MORNINGSIDE AVE, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-24T09:38:29.000
Status
Closed
Created Date
2013-12-23T09:38:29.000
Update Date
2013-12-23T10:50:19.000
Closed Date
2013-12-23T10:48:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2502452.0908766100
Y Coordinate
6988912.5177529800
Unique Key
1110372966
14-00119072
Service Request Number: 14-00119072 • Address: 301 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00119072
Address
301 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-21T15:43:54.000
Status
Closed
Created Date
2014-04-10T15:43:54.000
Update Date
2014-04-15T11:06:54.000
Closed Date
2014-04-15T11:06:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474487.6504286300
Y Coordinate
6957256.2759352100
Lat Long Location
301 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1118319834
14-00147152
Service Request Number: 14-00147152 • Address: 408 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00147152
Address
408 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-13T08:46:06.000
Status
Closed
Created Date
2014-04-29T08:46:06.000
Update Date
2014-05-07T09:29:41.000
Closed Date
2014-05-07T09:29:40.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Phone
X Coordinate
2476083.8344565700
Y Coordinate
6956927.4958748700
Lat Long Location
408 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1120029512
13-00611607
Service Request Number: 13-00611607 • Address: WINECUP RDG & FIRETHORN DR, DALLAS, 75249, DALLAS, TX 75249 • City Council District: 3
Service Request Number
13-00611607
Address
WINECUP RDG & FIRETHORN DR, DALLAS, 75249, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-26T09:29:13.000
Status
Closed
Created Date
2013-12-23T09:29:13.000
Update Date
2013-12-23T10:14:37.000
Closed Date
2013-12-23T10:14:36.000
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2438900.0315026700
Y Coordinate
6923079.0997745600
Unique Key
1110371608
13-00611607
Service Request Number: 13-00611607 • Address: WINECUP RDG & FIRETHORN DR, DALLAS, 75249, DALLAS, TX 75249 • City Council District: 3
Service Request Number
13-00611607
Address
WINECUP RDG & FIRETHORN DR, DALLAS, 75249, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-26T09:29:13.000
Status
Closed
Created Date
2013-12-23T09:29:13.000
Update Date
2013-12-23T10:14:37.000
Closed Date
2013-12-23T10:14:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2438900.0315026700
Y Coordinate
6923079.0997745600
Unique Key
1110371608
13-00611607
Service Request Number: 13-00611607 • Address: WINECUP RDG & FIRETHORN DR, DALLAS, 75249, DALLAS, TX 75249 • City Council District: 3
Service Request Number
13-00611607
Address
WINECUP RDG & FIRETHORN DR, DALLAS, 75249, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-26T09:29:13.000
Status
Closed
Created Date
2013-12-23T09:29:13.000
Update Date
2013-12-23T10:14:37.000
Closed Date
2013-12-23T10:14:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Proactive
X Coordinate
2438900.0315026700
Y Coordinate
6923079.0997745600
Unique Key
1110371608
13-00517961
Service Request Number: 13-00517961 • Address: W KIEST BLVD & S R L THORNTON FWY, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00517961
Address
W KIEST BLVD & S R L THORNTON FWY, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-17T07:06:40.000
Status
Closed
Created Date
2013-10-07T07:06:40.000
Update Date
2013-10-09T10:45:37.000
Closed Date
2013-10-09T10:45:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482891.1568461100
Y Coordinate
6943757.3017961500
Unique Key
1104217294
14-00119239
Service Request Number: 14-00119239 • Address: 2212 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00119239
Address
2212 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-07T16:23:54.000
Status
Closed
Created Date
2014-04-10T16:23:54.000
Update Date
2014-04-24T21:11:49.000
Closed Date
2014-04-24T21:11:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537823.2135475200
Y Coordinate
6960961.5201344300
Lat Long Location
2212 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1118329494
14-00138124
Service Request Number: 14-00138124 • Address: 1124 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00138124
Address
1124 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-26T10:54:07.000
Status
Closed
Created Date
2014-04-23T10:54:07.000
Update Date
2014-04-25T13:58:01.000
Closed Date
2014-04-25T13:03:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2475717.0363037900
Y Coordinate
6954158.7177560300
Lat Long Location
1124 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1119468335
14-00119241
Service Request Number: 14-00119241 • Address: 2000 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00119241
Address
2000 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-17T16:24:14.000
Status
Closed
Created Date
2014-04-10T16:24:14.000
Update Date
2014-04-14T08:21:14.000
Closed Date
2014-04-14T08:21:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537817.6611784300
Y Coordinate
6959364.1874972900
Lat Long Location
2000 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1118329611
14-00119248
Service Request Number: 14-00119248 • Address: 272 W LAWSON RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00119248
Address
272 W LAWSON RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-15T16:27:01.000
Status
Closed
Created Date
2014-04-10T16:27:01.000
Update Date
2014-04-11T07:06:07.000
Closed Date
2014-04-11T07:06:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2560463.5821702100
Y Coordinate
6942396.4656424100
Lat Long Location
272 W LAWSON RD, DALLAS, TX, 75253
Unique Key
1118330142
14-00138090
Service Request Number: 14-00138090 • Address: 735 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00138090
Address
735 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-28T10:46:57.000
Status
Closed
Created Date
2014-04-23T10:46:57.000
Update Date
2014-04-24T08:27:11.000
Closed Date
2014-04-24T08:27:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480518.6148287200
Y Coordinate
6956711.8253700700
Lat Long Location
735 W 12TH ST, DALLAS, TX, 75208
Unique Key
1119466403
14-00169157
Service Request Number: 14-00169157 • Address: 100 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00169157
Address
100 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T09:29:09.000
Status
Closed
Created Date
2014-05-12T09:29:09.000
Update Date
2014-05-12T09:45:31.000
Closed Date
2014-05-12T09:45:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469650.3350253600
Y Coordinate
6957980.2041525900
Lat Long Location
100 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1121340465
14-00169118
Service Request Number: 14-00169118 • Address: 2516 N BECKLEY AVE, DALLAS, TX 75134 • City Council District: 6
Service Request Number
14-00169118
Address
2516 N BECKLEY AVE, DALLAS, TX 75134
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-13T09:21:07.000
Status
Closed
Created Date
2014-05-12T09:21:07.000
Update Date
2014-05-12T16:31:57.000
Closed Date
2014-05-12T16:31:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Web
X Coordinate
2483777.6588239200
Y Coordinate
6969283.0403830200
Lat Long Location
2516 N BECKLEY AVE, DALLAS, TX, 75134
Unique Key
1121338068
13-00611721
Service Request Number: 13-00611721 • Address: 1600 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
13-00611721
Address
1600 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Sweeping - STS
Ert Estimated Response Time
12
Overall Service Request Due Date
2014-01-25T10:13:18.000
Status
Closed
Created Date
2013-12-23T10:13:18.000
Update Date
2013-12-31T14:48:38.000
Closed Date
2013-12-31T14:48:38.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2487151.7578138700
Y Coordinate
6963695.0849114400
Lat Long Location
1600 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1110377871