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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00123610
Service Request Number: 14-00123610 • Address: 126 W CHERRY POINT DR, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00123610
Address
126 W CHERRY POINT DR, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-02T14:11:11.000
Status
Closed
Created Date
2014-04-14T14:11:11.000
Update Date
2014-04-30T08:20:41.000
Closed Date
2014-04-30T08:20:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484274.4119536200
Y Coordinate
6929343.9538071600
Lat Long Location
126 W CHERRY POINT DR, DALLAS, TX, 75232
Unique Key
1118598815
13-00564853
Service Request Number: 13-00564853 • Address: GREAT TRINITY FOREST WAY & WADSWORTH DR, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00564853
Address
GREAT TRINITY FOREST WAY & WADSWORTH DR, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-12T07:37:02.000
Status
Closed
Created Date
2013-11-11T07:37:02.000
Update Date
2013-11-11T10:40:57.000
Closed Date
2013-11-11T09:23:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2503664.0250102300
Y Coordinate
6941405.8772349000
Unique Key
1107368079
13-00564964
Service Request Number: 13-00564964 • Address: URBAN AVE & TOLAND ST, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
13-00564964
Address
URBAN AVE & TOLAND ST, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-06T08:40:43.000
Status
Closed
Created Date
2013-11-11T08:40:43.000
Update Date
2014-01-13T13:00:43.000
Closed Date
2013-11-20T10:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2522770.2382012200
Y Coordinate
6969529.4834691800
Unique Key
1107375992
14-00158281
Service Request Number: 14-00158281 • Address: 150 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00158281
Address
150 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-27T16:14:44.000
Status
Closed
Created Date
2014-05-05T16:14:44.000
Update Date
2014-05-08T16:10:53.000
Closed Date
2014-05-08T16:10:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463063.2128190000
Y Coordinate
6957982.1709100200
Lat Long Location
150 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1120678277
14-00085504
Service Request Number: 14-00085504 • Address: 1557 N ATOLL DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00085504
Address
1557 N ATOLL DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-11T09:03:05.000
Status
Closed
Created Date
2014-03-18T09:03:05.000
Update Date
2014-04-25T18:15:27.000
Closed Date
2014-04-25T18:15:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2490942.8525257800
Y Coordinate
6947403.6625889400
Lat Long Location
1557 N ATOLL DR, DALLAS, TX, 75216
Unique Key
1116240749
14-00169302
Service Request Number: 14-00169302 • Address: 3000 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00169302
Address
3000 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T10:01:11.000
Status
Closed
Created Date
2014-05-12T10:01:11.000
Update Date
2014-05-12T10:04:08.000
Closed Date
2014-05-12T10:04:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468293.7735550100
Y Coordinate
6970156.4237338000
Lat Long Location
3000 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1121349171
14-00158341
Service Request Number: 14-00158341 • Address: 3031 S BECKLEY AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00158341
Address
3031 S BECKLEY AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T16:32:36.000
Status
Closed
Created Date
2014-05-05T16:32:36.000
Update Date
2014-05-17T22:25:20.000
Closed Date
2014-05-17T22:25:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2484262.3339135100
Y Coordinate
6944971.2484959600
Lat Long Location
3031 S BECKLEY AVE, DALLAS, TX, 75224
Unique Key
1120681722
14-00158309
Service Request Number: 14-00158309 • Address: 2325 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00158309
Address
2325 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-11T16:24:46.000
Status
Closed
Created Date
2014-05-05T16:24:46.000
Update Date
2014-06-18T09:38:00.000
Closed Date
2014-06-18T09:37:59.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496140.0307070500
Y Coordinate
6981961.3398478400
Lat Long Location
2325 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1120680141
14-00150692
Service Request Number: 14-00150692 • Address: 4200 W MOCKINGBIRD LN, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00150692
Address
4200 W MOCKINGBIRD LN, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T15:02:09.000
Status
Closed
Created Date
2014-04-30T15:02:09.000
Update Date
2014-04-30T15:03:34.000
Closed Date
2014-04-30T15:03:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480608.6469111700
Y Coordinate
6991291.6340661000
Lat Long Location
4200 W MOCKINGBIRD LN, DALLAS, TX, 75235
Unique Key
1120231242
14-00149077
Service Request Number: 14-00149077 • Address: 2805 TWYMAN AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00149077
Address
2805 TWYMAN AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T21:02:22.000
Status
Closed
Created Date
2014-04-29T21:02:22.000
Update Date
2014-07-09T13:42:51.000
Closed Date
2014-07-09T13:42:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2501852.8795731000
Y Coordinate
6966059.5810885500
Lat Long Location
2805 TWYMAN AVE, DALLAS, TX
Unique Key
1120139020
14-00167303
Service Request Number: 14-00167303 • Address: 2915 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00167303
Address
2915 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-16T16:19:45.000
Status
Closed
Created Date
2014-05-09T16:19:45.000
Update Date
2014-05-13T15:28:37.000
Closed Date
2014-05-13T15:28:37.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469966.6149790200
Y Coordinate
6954029.7685544400
Lat Long Location
2915 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1121219194
14-00149196
Service Request Number: 14-00149196 • Address: 2200 FOREMAN ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00149196
Address
2200 FOREMAN ST, DALLAS, TX
City Council District
7
Department
Department of Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T08:09:41.000
Status
Closed
Created Date
2014-04-30T08:09:41.000
Update Date
2014-05-02T07:03:13.000
Closed Date
2014-05-02T07:03:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2506985.6574000800
Y Coordinate
6970387.7258975900
Lat Long Location
2200 FOREMAN ST, DALLAS, TX
Unique Key
1120147886
14-00103726
Service Request Number: 14-00103726 • Address: 5854 N CENTRAL EXPY, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00103726
Address
5854 N CENTRAL EXPY, DALLAS, TX 75206
City Council District
14
Department
Management Services
Service Request Type
Miscellaneous Service Request
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-15T12:28:53.000
Status
Closed
Created Date
2014-04-01T12:28:53.000
Update Date
2014-04-01T16:20:41.000
Closed Date
2014-04-01T16:20:39.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497530.5260322300
Y Coordinate
6992135.5009848000
Lat Long Location
5854 N CENTRAL EXPY, DALLAS, TX, 75206
Unique Key
1117388248
13-00606317
Service Request Number: 13-00606317 • Address: PLANO RD & WALNUT HILL LN, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
13-00606317
Address
PLANO RD & WALNUT HILL LN, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-22T15:22:01.000
Status
Closed
Created Date
2013-12-17T15:22:01.000
Update Date
2013-12-17T17:25:32.000
Closed Date
2013-12-17T16:07:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2520883.2733691700
Y Coordinate
7007410.9669521800
Unique Key
1110027047
13-00564936
Service Request Number: 13-00564936 • Address: W LOVERS LN & DALLAS NORTH TOLLWAY, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
13-00564936
Address
W LOVERS LN & DALLAS NORTH TOLLWAY, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-21T08:28:54.000
Status
Closed
Created Date
2013-11-11T08:28:54.000
Update Date
2013-11-14T07:17:05.000
Closed Date
2013-11-14T07:17:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486429.5400989000
Y Coordinate
6996760.1510963300
Unique Key
1107374019
14-00103648
Service Request Number: 14-00103648 • Address: 4520 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00103648
Address
4520 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-13T11:55:43.000
Status
Closed
Created Date
2014-04-01T11:55:43.000
Update Date
2014-06-20T14:52:00.000
Closed Date
2014-06-20T14:51:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501854.9711360800
Y Coordinate
6959617.3935227900
Lat Long Location
4520 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1117383219
14-00172684
Service Request Number: 14-00172684 • Address: 5821 E LOVERS LN, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00172684
Address
5821 E LOVERS LN, DALLAS, TX 75206
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-20T15:06:45.000
Status
Closed
Created Date
2014-05-13T15:06:45.000
Update Date
2014-05-23T07:22:56.000
Closed Date
2014-05-14T14:10:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2500547.5665333700
Y Coordinate
6996981.8472974000
Lat Long Location
5821 E LOVERS LN, DALLAS, TX, 75206
Unique Key
1121546863
13-00564973
Service Request Number: 13-00564973 • Address: WINSTED DR & GARLAND RD, DALLAS, 75214, DALLAS, TX • City Council District: 2
Service Request Number
13-00564973
Address
WINSTED DR & GARLAND RD, DALLAS, 75214, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-21T08:44:30.000
Status
Closed
Created Date
2013-11-11T08:44:30.000
Update Date
2013-11-20T10:08:21.000
Closed Date
2013-11-20T10:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513244.8861304300
Y Coordinate
6983202.2956893200
Unique Key
1107376627
14-00148825
Service Request Number: 14-00148825 • Address: 1214 E 10TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00148825
Address
1214 E 10TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T16:39:52.000
Status
Closed
Created Date
2014-04-29T16:39:52.000
Update Date
2014-04-29T16:47:10.000
Closed Date
2014-04-29T16:47:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489191.4260105800
Y Coordinate
6959384.7861902000
Lat Long Location
1214 E 10TH ST, DALLAS, TX, 75203
Unique Key
1120120340
14-00158290
Service Request Number: 14-00158290 • Address: 2425 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00158290
Address
2425 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T16:17:33.000
Status
Closed
Created Date
2014-05-05T16:17:33.000
Update Date
2014-05-06T10:28:24.000
Closed Date
2014-05-06T10:28:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499013.1377237200
Y Coordinate
6968726.3314445000
Lat Long Location
2425 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1120678853
14-00149074
Service Request Number: 14-00149074 • Address: 2607 METROPOLITAN AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00149074
Address
2607 METROPOLITAN AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T20:57:20.000
Status
Closed
Created Date
2014-04-29T20:57:20.000
Update Date
2014-06-20T08:44:42.000
Closed Date
2014-06-20T08:44:41.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2502154.2552848400
Y Coordinate
6964664.8109581000
Lat Long Location
2607 METROPOLITAN AVE, DALLAS, TX
Unique Key
1120138844
14-00085563
Service Request Number: 14-00085563 • Address: 316 N CARROLL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00085563
Address
316 N CARROLL AVE, DALLAS, TX 75246
City Council District
2
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-11T09:24:47.000
Status
Closed
Created Date
2014-03-18T09:24:47.000
Update Date
2014-03-19T16:21:18.000
Closed Date
2014-03-19T16:21:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2500161.4092410000
Y Coordinate
6976007.0793231100
Lat Long Location
316 N CARROLL AVE, DALLAS, TX, 75246
Unique Key
1116244760
14-00167510
Service Request Number: 14-00167510 • Address: 2528 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00167510
Address
2528 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-23T18:33:20.000
Status
Closed
Created Date
2014-05-09T18:33:20.000
Update Date
2014-05-21T09:12:46.000
Closed Date
2014-05-21T09:12:46.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494664.6199556500
Y Coordinate
6981495.0043885900
Lat Long Location
2528 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1121232048
14-00103698
Service Request Number: 14-00103698 • Address: 200 N WILLOMET AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00103698
Address
200 N WILLOMET AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-10T12:15:49.000
Status
Closed
Created Date
2014-04-01T12:15:49.000
Update Date
2014-04-03T12:20:46.000
Closed Date
2014-04-03T12:20:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2478733.9492885600
Y Coordinate
6958538.1958771100
Lat Long Location
200 N WILLOMET AVE, DALLAS, TX, 75208
Unique Key
1117386537
13-00606244
Service Request Number: 13-00606244 • Address: ROYAL LN & DALLAS NORTH TOLLWAY, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
13-00606244
Address
ROYAL LN & DALLAS NORTH TOLLWAY, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-27T14:51:25.000
Status
Closed
Created Date
2013-12-17T14:51:25.000
Update Date
2013-12-18T08:05:43.000
Closed Date
2013-12-18T08:05:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487428.4611979200
Y Coordinate
7012643.3500815800
Unique Key
1110022104
14-00148898
Service Request Number: 14-00148898 • Address: 1111 N PLYMOUTH RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00148898
Address
1111 N PLYMOUTH RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T17:20:21.000
Status
Closed
Created Date
2014-04-29T17:20:21.000
Update Date
2014-05-02T09:52:06.000
Closed Date
2014-05-02T09:52:05.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2475278.5434254100
Y Coordinate
6962811.8463877600
Lat Long Location
1111 N PLYMOUTH RD, DALLAS, TX, 75208
Unique Key
1120124824
14-00171648
Service Request Number: 14-00171648 • Address: 1806 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00171648
Address
1806 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T10:03:37.000
Status
Closed
Created Date
2014-05-13T10:03:37.000
Update Date
2014-06-03T16:10:12.000
Closed Date
2014-06-03T16:10:11.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521903.5742180800
Y Coordinate
6958009.2780843800
Lat Long Location
1806 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1121489753
14-00103677
Service Request Number: 14-00103677 • Address: 4847 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
14-00103677
Address
4847 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-04T12:07:28.000
Status
Closed
Created Date
2014-04-01T12:07:28.000
Update Date
2014-04-02T16:04:50.000
Closed Date
2014-04-02T16:04:48.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481908.4532811800
Y Coordinate
7001751.3590378400
Lat Long Location
4847 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1117385208
13-00518170
Service Request Number: 13-00518170 • Address: GARDEN TERRACE DR & LEISURE WAY, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00518170
Address
GARDEN TERRACE DR & LEISURE WAY, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-16T09:14:58.000
Status
Closed
Created Date
2013-10-07T09:14:58.000
Update Date
2013-10-17T13:51:26.000
Closed Date
2013-10-17T13:49:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517551.1775068900
Y Coordinate
7019485.6373985100
Unique Key
1104230732
14-00158209
Service Request Number: 14-00158209 • Address: 2201 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00158209
Address
2201 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T15:56:12.000
Status
Closed
Created Date
2014-05-05T15:56:12.000
Update Date
2014-05-19T07:56:31.000
Closed Date
2014-05-19T07:56:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474503.8112214300
Y Coordinate
6954212.5769603100
Lat Long Location
2201 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120674415
14-00013973
Service Request Number: 14-00013973 • Address: ROYAL LN & PRESTON RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
14-00013973
Address
ROYAL LN & PRESTON RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Management Services
Service Request Type
Utility Complaint/Information - OFS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-13T12:10:54.000
Status
Closed
Created Date
2014-01-14T12:10:54.000
Update Date
2014-01-24T09:12:51.000
Closed Date
2014-01-24T09:12:51.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489027.0647284700
Y Coordinate
7012668.0858917900
Unique Key
1111719637
13-00565068
Service Request Number: 13-00565068 • Address: WALNUT HILL LN & FERNDALE RD, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
13-00565068
Address
WALNUT HILL LN & FERNDALE RD, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-25T09:22:53.000
Status
Closed
Created Date
2013-11-11T09:22:53.000
Update Date
2013-11-19T16:18:29.000
Closed Date
2013-11-19T16:18:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2518447.9681080700
Y Coordinate
7007440.5729947900
Unique Key
1107383155
13-00565257
Service Request Number: 13-00565257 • Address: COMMUNITY DR & CLYDEDALE DR, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00565257
Address
COMMUNITY DR & CLYDEDALE DR, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-18T10:11:05.000
Status
Closed
Created Date
2013-11-11T10:11:05.000
Update Date
2013-11-12T08:30:24.000
Closed Date
2013-11-12T08:30:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2469960.0464736400
Y Coordinate
7001046.7111890600
Unique Key
1107392552
13-00564965
Service Request Number: 13-00564965 • Address: FM 1382 HWY & W CAMP WISDOM RD, DALLAS, 75104, DALLAS, TX • City Council District: 3
Service Request Number
13-00564965
Address
FM 1382 HWY & W CAMP WISDOM RD, DALLAS, 75104, DALLAS, TX
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-09T08:41:03.000
Status
Closed
Created Date
2013-11-11T08:41:03.000
Update Date
2013-11-19T14:44:33.000
Closed Date
2013-11-18T14:44:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2436319.6230372600
Y Coordinate
6925060.3982666000
Unique Key
1107376067
14-00161477
Service Request Number: 14-00161477 • Address: 2100 S ZANG BLVD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00161477
Address
2100 S ZANG BLVD, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T09:47:11.000
Status
Closed
Created Date
2014-05-07T09:47:11.000
Update Date
2014-05-07T09:48:29.000
Closed Date
2014-05-07T09:48:28.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481997.1292531200
Y Coordinate
6950095.2491169100
Lat Long Location
2100 S ZANG BLVD, DALLAS, TX, 75224
Unique Key
1120872825
14-00149073
Service Request Number: 14-00149073 • Address: 2541 METROPOLITAN AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00149073
Address
2541 METROPOLITAN AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T20:53:28.000
Status
Closed
Created Date
2014-04-29T20:53:28.000
Update Date
2014-09-02T15:23:44.000
Closed Date
2014-09-02T15:23:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2501900.4084670200
Y Coordinate
6964390.8180786800
Lat Long Location
2541 METROPOLITAN AVE, DALLAS, TX
Unique Key
1120138764
14-00103615
Service Request Number: 14-00103615 • Address: 904 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00103615
Address
904 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-06T11:32:15.000
Status
Closed
Created Date
2014-04-01T11:32:15.000
Update Date
2014-04-02T09:17:23.000
Closed Date
2014-04-02T09:17:23.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484190.9971218500
Y Coordinate
6955240.7552011100
Lat Long Location
904 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1117380849
14-00148862
Service Request Number: 14-00148862 • Address: 5299 PERSHING ST, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00148862
Address
5299 PERSHING ST, DALLAS, TX 75206
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-08T17:04:34.000
Status
Closed
Created Date
2014-04-29T17:04:34.000
Update Date
2014-05-06T14:50:57.000
Closed Date
2014-05-06T14:50:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2495289.0454160700
Y Coordinate
6985647.7691144000
Lat Long Location
5299 PERSHING ST, DALLAS, TX, 75206
Unique Key
1120122742
13-00565349
Service Request Number: 13-00565349 • Address: S CENTRAL EXPY & E OVERTON RD, DALLAS, 75216, DALLAS, TX • City Council District: 7
Service Request Number
13-00565349
Address
S CENTRAL EXPY & E OVERTON RD, DALLAS, 75216, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-21T10:40:52.000
Status
Closed
Created Date
2013-11-11T10:40:52.000
Update Date
2013-11-11T13:57:47.000
Closed Date
2013-11-11T13:57:46.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504112.0946055700
Y Coordinate
6950984.4896779300
Unique Key
1107397611
14-00148989
Service Request Number: 14-00148989 • Address: 2900 STRAIGHTWAY DR, DALLAS, TX • City Council District: 2
Service Request Number
14-00148989
Address
2900 STRAIGHTWAY DR, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-05T18:48:49.000
Status
Duplicate (closed)
Created Date
2014-04-29T18:48:49.000
Update Date
2014-07-24T07:28:16.000
Closed Date
2014-07-24T07:28:16.000
Priority
Standard
Method Received Description
Web
X Coordinate
2468509.9337102300
Y Coordinate
6998910.7766735000
Lat Long Location
2900 STRAIGHTWAY DR, DALLAS, TX
Unique Key
1120130558
14-00158200
Service Request Number: 14-00158200 • Address: 2325 N PRAIRIE AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00158200
Address
2325 N PRAIRIE AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-09-11T15:53:21.000
Status
Closed
Created Date
2014-05-05T15:53:21.000
Update Date
2014-06-18T09:35:32.000
Closed Date
2014-06-18T09:35:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2496140.0292450000
Y Coordinate
6981961.3416444400
Lat Long Location
2325 N PRAIRIE AVE, DALLAS, TX, 75204
Unique Key
1120673864
13-00565262
Service Request Number: 13-00565262 • Address: E UNIVERSITY BLVD & MATILDA ST, DALLAS, 75206, DALLAS, TX 75206 • City Council District: 14
Service Request Number
13-00565262
Address
E UNIVERSITY BLVD & MATILDA ST, DALLAS, 75206, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-11T10:12:07.000
Status
Closed
Created Date
2013-11-11T10:12:07.000
Update Date
2013-11-14T09:10:23.000
Closed Date
2013-11-14T09:10:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2500366.1655097700
Y Coordinate
6994947.8040276400
Unique Key
1107392780
14-00158169
Service Request Number: 14-00158169 • Address: 1527 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00158169
Address
1527 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-14T15:45:31.000
Status
Closed
Created Date
2014-05-05T15:45:31.000
Update Date
2014-05-08T07:01:01.000
Closed Date
2014-05-08T07:01:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477379.0976704600
Y Coordinate
6941005.3100550000
Lat Long Location
1527 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1120671937
13-00586479
Service Request Number: 13-00586479 • Address: SWEETWATER DR & ST FRANCIS AVE, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
13-00586479
Address
SWEETWATER DR & ST FRANCIS AVE, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-06T16:16:09.000
Status
Closed
Created Date
2013-11-27T16:16:09.000
Update Date
2013-11-30T09:21:33.000
Closed Date
2013-11-30T09:21:31.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521193.1504645000
Y Coordinate
6981091.8595942600
Unique Key
1108762766
14-00169411
Service Request Number: 14-00169411 • Address: 641 W PENTAGON PKWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00169411
Address
641 W PENTAGON PKWY, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-13T10:22:21.000
Status
Closed
Created Date
2014-05-12T10:22:21.000
Update Date
2014-05-12T11:46:52.000
Closed Date
2014-05-12T11:46:51.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2481298.1943920000
Y Coordinate
6939706.9300971900
Lat Long Location
641 W PENTAGON PKWY, DALLAS, TX, 75224
Unique Key
1121355159
14-00149099
Service Request Number: 14-00149099 • Address: 3708 COLONIAL AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00149099
Address
3708 COLONIAL AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T23:22:47.000
Status
Closed
Created Date
2014-04-29T23:22:47.000
Update Date
2015-03-25T18:31:39.000
Closed Date
2015-03-25T18:31:39.000
Outcome
Unresolved - Legal Action Required
Priority
Standard
Method Received Description
Web
X Coordinate
2500174.2259527500
Y Coordinate
6962501.6989116200
Lat Long Location
3708 COLONIAL AVE, DALLAS, TX
Unique Key
1120140804
14-00167524
Service Request Number: 14-00167524 • Address: 551 W SANER AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00167524
Address
551 W SANER AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-15T18:45:21.000
Status
Duplicate (closed)
Created Date
2014-05-09T18:45:21.000
Update Date
2014-05-10T18:58:36.000
Closed Date
2014-05-10T18:58:36.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481493.9359204500
Y Coordinate
6946486.0791921000
Lat Long Location
551 W SANER AVE, DALLAS, TX, 75224
Unique Key
1121232930
13-00565351
Service Request Number: 13-00565351 • Address: E LAKE HIGHLANDS DR & N BUCKNER BLVD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00565351
Address
E LAKE HIGHLANDS DR & N BUCKNER BLVD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Creek/Culvert Blockage - TWM
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-11T10:42:33.000
Status
Closed
Created Date
2013-11-11T10:42:33.000
Update Date
2013-11-15T15:14:49.000
Closed Date
2013-11-15T15:14:49.000
Outcome
Unresolved - Referred to Appropriate Dept/Agency
Priority
Standard
Method Received Description
Phone
X Coordinate
2518886.4366181100
Y Coordinate
6993739.9252090900
Unique Key
1107397795
14-00167508
Service Request Number: 14-00167508 • Address: 2546 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00167508
Address
2546 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-23T18:33:14.000
Status
Closed
Created Date
2014-05-09T18:33:14.000
Update Date
2014-05-21T09:10:07.000
Closed Date
2014-05-21T09:10:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2494625.3485697200
Y Coordinate
6981534.3647743100
Lat Long Location
2546 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1121231921
14-00106227
Service Request Number: 14-00106227 • Address: 4210 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 8
Service Request Number
14-00106227
Address
4210 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
8
Department
Code Compliance District Group
Service Request Type
Food Borne Illness - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-14T15:32:44.000
Status
Closed
Created Date
2014-04-02T15:32:44.000
Update Date
2014-06-05T11:03:56.000
Closed Date
2014-06-05T11:03:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2464523.8256011100
Y Coordinate
6927536.4322212600
Lat Long Location
4210 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1117545314
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