311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00527034
Service Request Number: 13-00527034 • Address: MOTREY DR. MESQUITE, DALLAS, TX 75150 • Department: Department of Public Works
Service Request Number
13-00527034
Address
MOTREY DR. MESQUITE, DALLAS, TX 75150
Department
Department of Public Works
Service Request Type
Paving - Paving Petition Request - PBW
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-28T04:05:34.000
Status
Closed
Created Date
2013-10-14T04:05:34.000
Update Date
2013-10-17T12:41:54.000
Closed Date
2013-10-17T12:41:53.000
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1104830014
14-00158396
Service Request Number: 14-00158396 • Address: 321 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00158396
Address
321 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-14T16:42:58.000
Status
Closed
Created Date
2014-05-05T16:42:58.000
Update Date
2014-05-08T08:58:18.000
Closed Date
2014-05-07T12:30:00.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2487176.0252328300
Y Coordinate
6960532.6333607700
Lat Long Location
321 N EWING AVE, DALLAS, TX, 75203
Unique Key
1120684128
13-00527146
Service Request Number: 13-00527146 • Address: NANTUCKET VILLAGE DR & SHELBURNE DR, DALLAS, 75227, DALLAS, TX 75227 • City Council District: 7
Service Request Number
13-00527146
Address
NANTUCKET VILLAGE DR & SHELBURNE DR, DALLAS, 75227, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-17T08:27:48.000
Status
Closed
Created Date
2013-10-14T08:27:48.000
Update Date
2013-11-10T11:40:51.000
Closed Date
2013-11-10T11:40:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Web
X Coordinate
2538305.7886384100
Y Coordinate
6961422.6097211000
Unique Key
1104838515
14-00138267
Service Request Number: 14-00138267 • Address: 839 W LARAMIE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00138267
Address
839 W LARAMIE LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-08-29T11:37:43.000
Status
Closed
Created Date
2014-04-23T11:37:43.000
Update Date
2014-10-02T09:22:47.000
Closed Date
2014-10-02T09:22:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2536806.8338540400
Y Coordinate
6942194.9159695800
Lat Long Location
839 W LARAMIE LN, DALLAS, TX, 75217
Unique Key
1119476591
13-00600964
Service Request Number: 13-00600964 • Address: FRANKFORD RD & CAMPBELL RD, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00600964
Address
FRANKFORD RD & CAMPBELL RD, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-22T10:57:49.000
Status
Closed
Created Date
2013-12-12T10:57:49.000
Update Date
2013-12-12T15:02:39.000
Closed Date
2013-12-12T15:02:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2487956.3666921200
Y Coordinate
7050236.4256691500
Unique Key
1109677029
14-00152853
Service Request Number: 14-00152853 • Address: 1435 SAX LEIGH DR, DALLAS, TX • City Council District: 8
Service Request Number
14-00152853
Address
1435 SAX LEIGH DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T15:27:09.000
Status
Closed
Created Date
2014-05-01T15:27:09.000
Update Date
2014-05-13T16:50:31.000
Closed Date
2014-05-13T16:50:30.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2491335.1777937400
Y Coordinate
6930006.9511255000
Lat Long Location
1435 SAX LEIGH DR, DALLAS, TX
Unique Key
1120360533
13-00565546
Service Request Number: 13-00565546 • Address: ROBERT B CULLUM BLVD & GRAND AVE, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
13-00565546
Address
ROBERT B CULLUM BLVD & GRAND AVE, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Lid Cover Broken - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-25T11:59:48.000
Status
Closed
Created Date
2013-11-11T11:59:48.000
Update Date
2013-12-13T13:39:01.000
Closed Date
2013-12-13T13:39:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2501680.7058608900
Y Coordinate
6970266.7797910300
Unique Key
1107410890
14-00138215
Service Request Number: 14-00138215 • Address: 1547 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00138215
Address
1547 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T11:22:36.000
Status
Closed
Created Date
2014-04-23T11:22:36.000
Update Date
2014-06-19T12:19:18.000
Closed Date
2014-06-19T12:19:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489530.0461599800
Y Coordinate
6952124.4948648300
Lat Long Location
1547 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1119473543
13-00565582
Service Request Number: 13-00565582 • Address: TIOGA ST & TEXAS COLLEGE DR, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
13-00565582
Address
TIOGA ST & TEXAS COLLEGE DR, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-21T12:16:43.000
Status
Closed
Created Date
2013-11-11T12:16:43.000
Update Date
2013-11-20T10:02:10.000
Closed Date
2013-11-20T10:02:08.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2507234.1841888500
Y Coordinate
6930317.9607507200
Unique Key
1107413081
14-00081427
Service Request Number: 14-00081427 • Address: 2939 N PRAIRIE CREEK RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00081427
Address
2939 N PRAIRIE CREEK RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-03T10:17:58.000
Status
Closed
Created Date
2014-03-14T10:17:58.000
Update Date
2014-08-04T12:08:45.000
Closed Date
2014-08-04T12:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2532334.1696976400
Y Coordinate
6965358.6551552400
Lat Long Location
2939 N PRAIRIE CREEK RD, DALLAS, TX, 75227
Unique Key
1115984630
14-00094394
Service Request Number: 14-00094394 • Address: 2202 N PEAK ST, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00094394
Address
2202 N PEAK ST, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-16T09:21:43.000
Status
Closed
Created Date
2014-03-25T09:21:43.000
Update Date
2014-03-26T15:52:58.000
Closed Date
2014-03-26T15:52:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2495103.2735625300
Y Coordinate
6979972.1781465700
Lat Long Location
2202 N PEAK ST, DALLAS, TX, 75204
Unique Key
1116793065
13-00527061
Service Request Number: 13-00527061 • Address: E NORTHWEST HWY & N CENTRAL EXPY, DALLAS, 75225, DALLAS, TX • City Council District: 13
Service Request Number
13-00527061
Address
E NORTHWEST HWY & N CENTRAL EXPY, DALLAS, 75225, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-23T07:10:10.000
Status
Closed
Created Date
2013-10-14T07:10:10.000
Update Date
2013-11-06T14:44:28.000
Closed Date
2013-11-06T14:44:26.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2499532.0753640400
Y Coordinate
7002132.0136740100
Unique Key
1104832565
14-00014099
Service Request Number: 14-00014099 • Address: 900 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00014099
Address
900 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-01-22T13:09:39.000
Status
Closed
Created Date
2014-01-14T13:09:39.000
Update Date
2014-01-14T13:11:59.000
Closed Date
2014-01-14T13:11:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2504473.2330213400
Y Coordinate
6975132.9511011400
Lat Long Location
900 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1111726641
13-00591410
Service Request Number: 13-00591410 • Address: DALLAS NORTH TOLLWAY & HARVEST HILL RD, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
13-00591410
Address
DALLAS NORTH TOLLWAY & HARVEST HILL RD, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-14T09:58:02.000
Status
Closed
Created Date
2013-12-04T09:58:02.000
Update Date
2013-12-05T15:42:38.000
Closed Date
2013-12-05T15:42:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484311.8287224700
Y Coordinate
7022314.8744554400
Unique Key
1109078055
13-00527094
Service Request Number: 13-00527094 • Address: VANETTE LN & S MARSALIS AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
13-00527094
Address
VANETTE LN & S MARSALIS AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-21T08:05:31.000
Status
Closed
Created Date
2013-10-14T08:05:31.000
Update Date
2013-12-06T12:02:20.000
Closed Date
2013-12-06T12:02:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2486952.8533553500
Y Coordinate
6938805.4298145200
Unique Key
1104835078
13-00601023
Service Request Number: 13-00601023 • Address: S LANCASTER RD & MENTOR AVE, DALLAS, 75216, DALLAS, TX • City Council District: 3
Service Request Number
13-00601023
Address
S LANCASTER RD & MENTOR AVE, DALLAS, 75216, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-22T11:32:03.000
Status
Closed
Created Date
2013-12-12T11:32:03.000
Update Date
2013-12-12T12:52:01.000
Closed Date
2013-12-12T12:52:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Radio
X Coordinate
2493593.9929131100
Y Coordinate
6939769.9473197500
Unique Key
1109680919
14-00156340
Service Request Number: 14-00156340 • Address: 2410 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00156340
Address
2410 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T16:40:48.000
Status
Closed
Created Date
2014-05-04T16:40:48.000
Update Date
2014-05-04T16:44:16.000
Closed Date
2014-05-04T16:44:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469079.4586358100
Y Coordinate
6949277.5985926700
Lat Long Location
2410 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1120568991
13-00591447
Service Request Number: 13-00591447 • Address: SCYENE RD & LOGANWOOD DR, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
13-00591447
Address
SCYENE RD & LOGANWOOD DR, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-01-11T10:10:25.000
Status
Closed
Created Date
2013-12-04T10:10:25.000
Update Date
2013-12-09T16:00:51.000
Closed Date
2013-12-09T16:00:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2523620.6213494300
Y Coordinate
6965407.3031506100
Unique Key
1109080378
14-00094582
Service Request Number: 14-00094582 • Address: 9157 S CENTRAL EXPY, DALLAS, TX • City Council District: 8
Service Request Number
14-00094582
Address
9157 S CENTRAL EXPY, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-28T10:22:15.000
Status
Closed
Created Date
2014-03-25T10:22:15.000
Update Date
2014-08-19T08:13:56.000
Closed Date
2014-08-19T08:13:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2510555.4493404800
Y Coordinate
6937821.3328637600
Lat Long Location
9157 S CENTRAL EXPY, DALLAS, TX
Unique Key
1116804864
14-00159200
Service Request Number: 14-00159200 • Address: 318 S MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00159200
Address
318 S MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-31T09:28:45.000
Status
Closed
Created Date
2014-05-06T09:28:45.000
Update Date
2014-05-07T07:41:04.000
Closed Date
2014-05-07T07:41:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2474527.9617772300
Y Coordinate
6957199.9841662400
Lat Long Location
318 S MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1120737660
14-00014067
Service Request Number: 14-00014067 • Address: RIO VERDE WAY & SHILOH RD, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00014067
Address
RIO VERDE WAY & SHILOH RD, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-01-24T12:50:56.000
Status
Closed
Created Date
2014-01-14T12:50:56.000
Update Date
2014-01-14T14:10:07.000
Closed Date
2014-01-14T14:10:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2531729.3390179700
Y Coordinate
6997320.6297244300
Unique Key
1111724721
13-00591462
Service Request Number: 13-00591462 • Address: COMMERCE ST & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
13-00591462
Address
COMMERCE ST & S RIVERFRONT BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-14T10:15:46.000
Status
Closed
Created Date
2013-12-04T10:15:46.000
Update Date
2013-12-04T10:41:45.000
Closed Date
2013-12-04T10:41:44.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486821.5751429600
Y Coordinate
6969685.0222236000
Unique Key
1109081286
14-00085555
Service Request Number: 14-00085555 • Address: 5800 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00085555
Address
5800 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-19T09:22:33.000
Status
Closed
Created Date
2014-03-18T09:22:33.000
Update Date
2014-03-18T09:25:52.000
Closed Date
2014-03-18T09:25:50.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2463460.0278539200
Y Coordinate
6932833.6924462700
Lat Long Location
5800 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1116244188
14-00085585
Service Request Number: 14-00085585 • Address: 1540 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
14-00085585
Address
1540 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
3
Department
Code Compliance District Group
Service Request Type
Lock Take and Hide violation - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-16T09:32:44.000
Status
Closed
Created Date
2014-03-18T09:32:44.000
Update Date
2014-04-11T09:16:05.000
Closed Date
2014-04-11T09:16:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2461784.3408054700
Y Coordinate
6964402.7977212000
Lat Long Location
1540 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1116246301
14-00099306
Service Request Number: 14-00099306 • Address: 1207 ANNEX AVE, DALLAS, TX • City Council District: 2
Service Request Number
14-00099306
Address
1207 ANNEX AVE, DALLAS, TX
City Council District
2
Department
Sustainable Development and Construction Dept.
Service Request Type
Historic/Conservation District Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-23T10:41:44.000
Status
Duplicate (closed)
Created Date
2014-03-28T10:41:44.000
Update Date
2014-05-12T12:57:45.000
Closed Date
2014-05-12T12:57:45.000
Priority
Standard
Method Received Description
Web
X Coordinate
2498693.2646333100
Y Coordinate
6978255.1368547900
Lat Long Location
1207 ANNEX AVE, DALLAS, TX
Unique Key
1117106788
14-00081549
Service Request Number: 14-00081549 • Address: 813 S BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00081549
Address
813 S BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-28T11:01:39.000
Status
Closed
Created Date
2014-03-14T11:01:39.000
Update Date
2014-03-19T09:17:36.000
Closed Date
2014-03-19T09:17:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2475671.3940948400
Y Coordinate
6955454.0168631700
Lat Long Location
813 S BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1115992468
14-00156264
Service Request Number: 14-00156264 • Address: 825 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00156264
Address
825 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T13:19:29.000
Status
Closed
Created Date
2014-05-04T13:19:29.000
Update Date
2014-05-05T10:12:13.000
Closed Date
2014-05-05T10:12:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480009.2837934500
Y Coordinate
6956705.0782440700
Lat Long Location
825 W 12TH ST, DALLAS, TX, 75208
Unique Key
1120564161
14-00159249
Service Request Number: 14-00159249 • Address: 4060 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00159249
Address
4060 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-18T09:40:38.000
Status
Lien Hold
Created Date
2014-05-06T09:40:38.000
Update Date
2015-04-17T09:42:46.000
Closed Date
2015-04-17T09:42:45.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473936.5498538900
Y Coordinate
6939068.1308242400
Lat Long Location
4060 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1120740761
13-00565697
Service Request Number: 13-00565697 • Address: BELT LINE RD & COIT RD, DALLAS, 75254, DALLAS, TX • Department: Mobility & Street Services Department
Service Request Number
13-00565697
Address
BELT LINE RD & COIT RD, DALLAS, 75254, DALLAS, TX
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-02-11T13:19:59.000
Status
Closed
Created Date
2013-11-11T13:19:59.000
Update Date
2015-08-19T16:32:57.000
Closed Date
2015-08-19T16:32:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499443.6552854500
Y Coordinate
7033248.5035927500
Unique Key
1107421346
14-00003843
Service Request Number: 14-00003843 • Address: MEADOWCREEK DR & FIRELIGHT LN, DALLAS, 75248, DALLAS, TX • City Council District: 12
Service Request Number
14-00003843
Address
MEADOWCREEK DR & FIRELIGHT LN, DALLAS, 75248, DALLAS, TX
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-01-11T10:32:42.000
Status
Closed
Created Date
2014-01-06T10:32:42.000
Update Date
2014-01-10T08:11:44.000
Closed Date
2014-01-10T08:11:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2492494.6116427800
Y Coordinate
7038193.3162655800
Unique Key
1111078139
14-00003859
Service Request Number: 14-00003859 • Address: ROSS AVE & LIVE OAK ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00003859
Address
ROSS AVE & LIVE OAK ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-11T10:38:31.000
Status
Closed
Created Date
2014-01-06T10:38:31.000
Update Date
2014-01-06T11:54:50.000
Closed Date
2014-01-06T11:16:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2502250.6684239800
Y Coordinate
6982477.4763349900
Unique Key
1111079143
13-00591427
Service Request Number: 13-00591427 • Address: TELLURIDE LN & LOVELAND DR, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
13-00591427
Address
TELLURIDE LN & LOVELAND DR, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-12-14T10:04:49.000
Status
Closed
Created Date
2013-12-04T10:04:49.000
Update Date
2013-12-10T09:31:55.000
Closed Date
2013-12-10T09:31:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489867.4447926300
Y Coordinate
7048221.8033173500
Unique Key
1109079151
14-00103712
Service Request Number: 14-00103712 • Address: 1818 N WESTMORELAND RD, DALLAS, TX • City Council District: 6
Service Request Number
14-00103712
Address
1818 N WESTMORELAND RD, DALLAS, TX
City Council District
6
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-15T12:22:32.000
Status
Closed
Created Date
2014-04-01T12:22:32.000
Update Date
2016-07-19T13:33:43.000
Closed Date
2016-07-19T13:33:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2468344.7306282500
Y Coordinate
6966447.9507587500
Lat Long Location
1818 N WESTMORELAND RD, DALLAS, TX
Unique Key
1117387415
13-00591510
Service Request Number: 13-00591510 • Address: 600 N WALTON WALKER BLVD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
13-00591510
Address
600 N WALTON WALKER BLVD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-12-07T10:37:36.000
Status
Closed
Created Date
2013-12-04T10:37:36.000
Update Date
2013-12-05T11:40:38.000
Closed Date
2013-12-05T11:40:36.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2454704.1409348400
Y Coordinate
6959364.6220484000
Lat Long Location
600 N WALTON WALKER BLVD, DALLAS, TX, 75211
Unique Key
1109084467
14-00003866
Service Request Number: 14-00003866 • Address: INWOOD RD & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00003866
Address
INWOOD RD & WALNUT HILL LN, DALLAS, 75229, DALLAS, TX 75229
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-19T10:40:59.000
Status
Closed
Created Date
2014-01-06T10:40:59.000
Update Date
2014-01-15T12:40:39.000
Closed Date
2014-01-15T12:40:39.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483854.5185636000
Y Coordinate
7007246.3858989800
Unique Key
1111079606
14-00169449
Service Request Number: 14-00169449 • Address: 300 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00169449
Address
300 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T10:30:08.000
Status
Closed
Created Date
2014-05-12T10:30:08.000
Update Date
2014-05-12T10:31:47.000
Closed Date
2014-05-12T10:31:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486317.9312943700
Y Coordinate
6960407.4485845300
Lat Long Location
300 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1121357367
14-00094523
Service Request Number: 14-00094523 • Address: 11540 E NORTHWEST HWY, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00094523
Address
11540 E NORTHWEST HWY, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-18T10:02:06.000
Status
Closed
Created Date
2014-03-25T10:02:06.000
Update Date
2014-04-04T11:37:58.000
Closed Date
2014-04-04T11:37:57.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527094.5478311800
Y Coordinate
7002121.9811546500
Lat Long Location
11540 E NORTHWEST HWY, DALLAS, TX, 75218
Unique Key
1116801171
14-00169408
Service Request Number: 14-00169408 • Address: 523 N LANCASTER AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00169408
Address
523 N LANCASTER AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T10:21:43.000
Status
Closed
Created Date
2014-05-12T10:21:43.000
Update Date
2014-05-12T10:23:14.000
Closed Date
2014-05-12T10:23:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486714.8665402800
Y Coordinate
6961426.2463489300
Lat Long Location
523 N LANCASTER AVE, DALLAS, TX, 75203
Unique Key
1121354983
14-00081568
Service Request Number: 14-00081568 • Address: 3402 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00081568
Address
3402 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Lock Take and Hide violation at Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-04-14T11:08:41.000
Status
Closed
Created Date
2014-03-14T11:08:41.000
Update Date
2014-03-24T15:34:06.000
Closed Date
2014-03-24T15:34:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527106.5251782600
Y Coordinate
6966556.1183685200
Lat Long Location
3402 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1115993660
14-00172691
Service Request Number: 14-00172691 • Address: 400 W LOUISIANA AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00172691
Address
400 W LOUISIANA AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-20T15:10:05.000
Status
Closed
Created Date
2014-05-13T15:10:05.000
Update Date
2014-05-13T23:09:27.000
Closed Date
2014-05-13T23:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482530.5033529100
Y Coordinate
6950153.5992537300
Lat Long Location
400 W LOUISIANA AVE, DALLAS, TX, 75224
Unique Key
1121547299
14-00156259
Service Request Number: 14-00156259 • Address: 4202 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00156259
Address
4202 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T13:16:00.000
Status
Closed
Created Date
2014-05-04T13:16:00.000
Update Date
2014-05-05T09:24:07.000
Closed Date
2014-05-05T09:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2466814.8016866900
Y Coordinate
6938683.8466967800
Lat Long Location
4202 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1120563848
14-00138245
Service Request Number: 14-00138245 • Address: 3214 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00138245
Address
3214 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-24T11:30:25.000
Status
Closed
Created Date
2014-04-23T11:30:25.000
Update Date
2014-04-23T13:27:43.000
Closed Date
2014-04-23T13:15:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486920.0236326300
Y Coordinate
6943822.7171468200
Lat Long Location
3214 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1119475296
14-00156255
Service Request Number: 14-00156255 • Address: 615 S MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00156255
Address
615 S MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-07T13:05:31.000
Status
Closed
Created Date
2014-05-04T13:05:31.000
Update Date
2014-05-04T13:46:42.000
Closed Date
2014-05-04T13:46:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476797.4753852700
Y Coordinate
6955926.7937278600
Lat Long Location
615 S MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1120563596
14-00003828
Service Request Number: 14-00003828 • Address: 3300 S WESTMORELAND RD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00003828
Address
3300 S WESTMORELAND RD, DALLAS, TX 75233
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Guardrail Repair - Routine - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-01-21T10:24:56.000
Status
Closed
Created Date
2014-01-06T10:24:56.000
Update Date
2014-01-14T07:48:26.000
Closed Date
2014-01-09T12:39:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467962.5448670700
Y Coordinate
6942755.5190697900
Lat Long Location
3300 S WESTMORELAND RD, DALLAS, TX, 75233
Unique Key
1111077333
14-00158377
Service Request Number: 14-00158377 • Address: 539 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00158377
Address
539 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-17T16:39:54.000
Status
Closed
Created Date
2014-05-05T16:39:54.000
Update Date
2014-05-09T16:34:05.000
Closed Date
2014-05-09T16:34:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481618.0371654300
Y Coordinate
6958109.0188303800
Lat Long Location
539 W 10TH ST, DALLAS, TX, 75208
Unique Key
1120683382
14-00094379
Service Request Number: 14-00094379 • Address: 4323 W ILLINOIS AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00094379
Address
4323 W ILLINOIS AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-18T09:17:11.000
Status
Closed
Created Date
2014-03-25T09:17:11.000
Update Date
2014-04-08T10:08:21.000
Closed Date
2014-04-08T10:08:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2463389.4816176800
Y Coordinate
6948862.4144850100
Lat Long Location
4323 W ILLINOIS AVE, DALLAS, TX, 75211
Unique Key
1116792011
14-00158388
Service Request Number: 14-00158388 • Address: 1122 N WINDOMERE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00158388
Address
1122 N WINDOMERE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T16:41:31.000
Status
Closed
Created Date
2014-05-05T16:41:31.000
Update Date
2014-05-20T11:03:32.000
Closed Date
2014-05-20T11:03:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2477578.9604931200
Y Coordinate
6962656.4940576200
Lat Long Location
1122 N WINDOMERE AVE, DALLAS, TX, 75208
Unique Key
1120683779
14-00003900
Service Request Number: 14-00003900 • Address: MARSH LN & WALNUT HILL LN, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00003900
Address
MARSH LN & WALNUT HILL LN, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-19T10:57:58.000
Status
Closed
Created Date
2014-01-06T10:57:58.000
Update Date
2014-01-15T12:51:45.000
Closed Date
2014-01-15T12:51:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473066.6497396700
Y Coordinate
7007208.2630951800
Unique Key
1111081927
13-00591401
Service Request Number: 13-00591401 • Address: BOUNDBROOK AVE & HANFORD DR, DALLAS, 75243, DALLAS, TX 75243 • City Council District: 10
Service Request Number
13-00591401
Address
BOUNDBROOK AVE & HANFORD DR, DALLAS, 75243, DALLAS, TX 75243
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-15T09:54:50.000
Status
Closed
Created Date
2013-12-04T09:54:50.000
Update Date
2013-12-10T14:39:18.000
Closed Date
2013-12-10T14:39:17.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2503333.6227411400
Y Coordinate
7015996.3155021100
Unique Key
1109077512
14-00081554
Service Request Number: 14-00081554 • Address: 407 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00081554
Address
407 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-04-18T11:03:27.000
Status
Closed
Created Date
2014-03-14T11:03:27.000
Update Date
2014-03-15T08:59:57.000
Closed Date
2014-03-15T08:59:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2540864.0003292900
Y Coordinate
6949135.5369513000
Lat Long Location
407 N ACRES DR, DALLAS, TX, 75217
Unique Key
1115992804