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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
13-00550482
Service Request Number: 13-00550482 • Address: SPRING VALLEY RD & PRESTONDELL DR, DALLAS, 75240, DALLAS, TX • City Council District: 11
Service Request Number
13-00550482
Address
SPRING VALLEY RD & PRESTONDELL DR, DALLAS, 75240, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-11-13T13:08:10.000
Status
Closed
Created Date
2013-10-30T13:08:10.000
Update Date
2013-11-19T12:29:09.000
Closed Date
2013-11-11T13:21:58.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2489853.1808875400
Y Coordinate
7028636.3875240500
Unique Key
1106412817
14-00138274
Service Request Number: 14-00138274 • Address: 3001 N ST AUGUSTINE RD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00138274
Address
3001 N ST AUGUSTINE RD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T11:40:28.000
Status
Lien Hold
Created Date
2014-04-23T11:40:28.000
Update Date
2015-04-30T16:52:25.000
Closed Date
2015-04-30T16:52:23.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2535014.0651448300
Y Coordinate
6965494.7718126100
Lat Long Location
3001 N ST AUGUSTINE RD, DALLAS, TX, 75227
Unique Key
1119477046
14-00081505
Service Request Number: 14-00081505 • Address: 2750 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00081505
Address
2750 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-25T10:47:07.000
Status
Closed
Created Date
2014-03-14T10:47:07.000
Update Date
2014-03-17T14:33:12.000
Closed Date
2014-03-17T14:33:12.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2496839.6510209600
Y Coordinate
6946419.9440167100
Lat Long Location
2750 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1115989821
13-00601126
Service Request Number: 13-00601126 • Address: ROSS AVE & N GRIFFIN ST, DALLAS, 75202, DALLAS, TX • City Council District: 14
Service Request Number
13-00601126
Address
ROSS AVE & N GRIFFIN ST, DALLAS, 75202, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-22T12:30:38.000
Status
Closed
Created Date
2013-12-12T12:30:38.000
Update Date
2013-12-13T07:16:37.000
Closed Date
2013-12-13T07:16:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489686.8684034000
Y Coordinate
6971985.0613570100
Unique Key
1109686795
14-00094380
Service Request Number: 14-00094380 • Address: 3211 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00094380
Address
3211 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-26T09:18:37.000
Status
Closed
Created Date
2014-03-25T09:18:37.000
Update Date
2014-03-25T13:23:42.000
Closed Date
2014-03-25T13:15:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468932.7964266400
Y Coordinate
6938350.8807052200
Lat Long Location
3211 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1116792153
14-00094595
Service Request Number: 14-00094595 • Address: 2323 N FIELD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
14-00094595
Address
2323 N FIELD ST, DALLAS, TX 75201
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-28T10:29:12.000
Status
Closed
Created Date
2014-03-25T10:29:12.000
Update Date
2014-03-25T12:21:31.000
Closed Date
2014-03-25T12:21:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488854.4142475700
Y Coordinate
6973973.8510309400
Lat Long Location
2323 N FIELD ST, DALLAS, TX, 75201
Unique Key
1116805839
13-00527378
Service Request Number: 13-00527378 • Address: TWIN POST RD & SUGAR MILL RD, DALLAS, 75244, DALLAS, TX 75244 • City Council District: 13
Service Request Number
13-00527378
Address
TWIN POST RD & SUGAR MILL RD, DALLAS, 75244, DALLAS, TX 75244
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-23T09:57:34.000
Status
Closed
Created Date
2013-10-14T09:57:34.000
Update Date
2013-10-14T14:18:59.000
Closed Date
2013-10-14T14:18:57.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2483233.1473653800
Y Coordinate
7021296.0080514000
Unique Key
1104854828
14-00169464
Service Request Number: 14-00169464 • Address: 115 S NAVY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00169464
Address
115 S NAVY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T10:32:07.000
Status
Closed
Created Date
2014-05-12T10:32:07.000
Update Date
2014-06-24T16:51:50.000
Closed Date
2014-06-24T16:51:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Police/Fire Dispatch
X Coordinate
2453060.0693108300
Y Coordinate
6957617.6634867000
Lat Long Location
115 S NAVY AVE, DALLAS, TX, 75211
Unique Key
1121358241
13-00550583
Service Request Number: 13-00550583 • Address: OAK LAWN AVE & MAPLE AVE, DALLAS, 75219, DALLAS, TX • City Council District: 2
Service Request Number
13-00550583
Address
OAK LAWN AVE & MAPLE AVE, DALLAS, 75219, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-09T14:08:08.000
Status
Closed
Created Date
2013-10-30T14:08:08.000
Update Date
2013-10-31T13:29:39.000
Closed Date
2013-10-31T13:29:37.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486390.5805292700
Y Coordinate
6979666.1786328700
Unique Key
1106420155
13-00550339
Service Request Number: 13-00550339 • Department: Code Compliance District Group • Service Request Type: Illegal Dumping - CCS
Service Request Number
13-00550339
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-07T11:55:09.000
Status
Closed
Created Date
2013-10-30T11:55:09.000
Update Date
2013-10-30T11:55:08.000
Closed Date
2013-10-30T11:55:09.000
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1106403347
14-00138316
Service Request Number: 14-00138316 • Address: 317 N POLK ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00138316
Address
317 N POLK ST, DALLAS, TX 75208
City Council District
1
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-18T11:51:28.000
Status
Closed
Created Date
2014-04-23T11:51:28.000
Update Date
2014-04-24T08:56:40.000
Closed Date
2014-04-24T08:56:40.000
Priority
Standard
Method Received Description
Web
X Coordinate
2478986.4645029700
Y Coordinate
6959004.0191692900
Lat Long Location
317 N POLK ST, DALLAS, TX, 75208
Unique Key
1119479363
14-00156261
Service Request Number: 14-00156261 • Address: 6422 SONDRA DR, DALLAS, TX • City Council District: 9
Service Request Number
14-00156261
Address
6422 SONDRA DR, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T13:17:28.000
Status
Closed
Created Date
2014-05-04T13:17:28.000
Update Date
2014-05-05T16:07:11.000
Closed Date
2014-05-05T16:07:10.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2505447.0968379100
Y Coordinate
6988127.0777179400
Lat Long Location
6422 SONDRA DR, DALLAS, TX
Unique Key
1120564003
13-00601084
Service Request Number: 13-00601084 • Address: LEMMON AVE & COLE AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
13-00601084
Address
LEMMON AVE & COLE AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-01-21T12:09:58.000
Status
Closed
Created Date
2013-12-12T12:09:58.000
Update Date
2013-12-13T10:21:15.000
Closed Date
2013-12-13T10:21:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490994.2751513400
Y Coordinate
6980640.5326144400
Unique Key
1109684609
13-00527369
Service Request Number: 13-00527369 • Address: CRESTLINE AVE & MILL RUN RD, DALLAS, 75244, DALLAS, TX 75244 • City Council District: 13
Service Request Number
13-00527369
Address
CRESTLINE AVE & MILL RUN RD, DALLAS, 75244, DALLAS, TX 75244
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-23T09:55:36.000
Status
Closed
Created Date
2013-10-14T09:55:36.000
Update Date
2013-10-14T14:15:54.000
Closed Date
2013-10-14T14:15:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2479544.2197145800
Y Coordinate
7023181.5026721000
Unique Key
1104854159
14-00073346
Service Request Number: 14-00073346 • Address: 500 W CAMP WISDOM RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
14-00073346
Address
500 W CAMP WISDOM RD, DALLAS, TX 75232
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-08T11:01:57.000
Status
Closed
Created Date
2014-03-07T11:01:57.000
Update Date
2014-03-07T12:12:19.000
Closed Date
2014-03-07T12:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482741.2098601900
Y Coordinate
6927916.5725860700
Lat Long Location
500 W CAMP WISDOM RD, DALLAS, TX, 75232
Unique Key
1115473470
14-00085574
Service Request Number: 14-00085574 • Address: 513 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00085574
Address
513 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-21T09:29:13.000
Status
Closed
Created Date
2014-03-18T09:29:13.000
Update Date
2014-03-18T15:52:58.000
Closed Date
2014-03-18T15:52:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2481789.0417525600
Y Coordinate
6956724.0409715900
Lat Long Location
513 W 12TH ST, DALLAS, TX, 75208
Unique Key
1116245496
14-00081393
Service Request Number: 14-00081393 • Address: 5700 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00081393
Address
5700 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-03-20T00:00:00.000
Status
Closed
Created Date
2014-03-13T00:00:00.000
Update Date
2014-03-14T10:12:42.000
Closed Date
2014-03-13T10:12:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2507291.3436393100
Y Coordinate
6976419.8961771100
Lat Long Location
5700 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1115982716
13-00601204
Service Request Number: 13-00601204 • Address: HARWICH DR & PARK LN, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00601204
Address
HARWICH DR & PARK LN, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-22T13:20:06.000
Status
Closed
Created Date
2013-12-12T13:20:06.000
Update Date
2013-12-17T07:42:05.000
Closed Date
2013-12-17T07:42:04.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469614.4095350200
Y Coordinate
7005420.7180963700
Unique Key
1109691766
14-00099284
Service Request Number: 14-00099284 • Address: 426 N HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00099284
Address
426 N HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-02T10:30:21.000
Status
Closed
Created Date
2014-03-28T10:30:21.000
Update Date
2014-03-31T15:11:18.000
Closed Date
2014-03-31T15:11:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2473698.5550680500
Y Coordinate
6959041.9498794400
Lat Long Location
426 N HAMPTON RD, DALLAS, TX, 75208
Unique Key
1117105368
13-00601143
Service Request Number: 13-00601143 • Address: W LOVERS LN & BLUFFVIEW BLVD, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
13-00601143
Address
W LOVERS LN & BLUFFVIEW BLVD, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-06T12:43:08.000
Status
Closed
Created Date
2013-12-12T12:43:08.000
Update Date
2014-02-10T16:17:44.000
Closed Date
2014-02-10T16:12:00.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Phone
X Coordinate
2478624.3101774200
Y Coordinate
6996643.2287279600
Unique Key
1109687867
14-00138466
Service Request Number: 14-00138466 • Address: 1306 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00138466
Address
1306 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T12:45:02.000
Status
Closed
Created Date
2014-04-23T12:45:02.000
Update Date
2014-05-07T12:13:11.000
Closed Date
2014-05-07T12:13:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489765.1862160500
Y Coordinate
6944286.8288957700
Lat Long Location
1306 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1119487949
14-00049626
Service Request Number: 14-00049626 • Address: 2415 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00049626
Address
2415 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-02-24T08:19:02.000
Status
Closed
Created Date
2014-02-14T08:19:02.000
Update Date
2014-02-14T08:22:03.000
Closed Date
2014-02-14T08:22:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2527050.1648950500
Y Coordinate
6962000.7790548500
Lat Long Location
2415 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1113945235
14-00161593
Service Request Number: 14-00161593 • Address: 2424 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00161593
Address
2424 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-10T10:24:00.000
Status
Closed
Created Date
2014-05-07T10:24:00.000
Update Date
2014-10-04T17:03:44.000
Closed Date
2014-10-04T17:03:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2473389.2933773500
Y Coordinate
6958864.5638590600
Lat Long Location
2424 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1120880685
14-00160777
Service Request Number: 14-00160777 • Address: 3300 N WINNETKA AVE, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00160777
Address
3300 N WINNETKA AVE, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-11T19:03:01.000
Status
Closed
Created Date
2014-05-06T19:03:01.000
Update Date
2014-05-07T07:29:12.000
Closed Date
2014-05-07T07:29:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478734.6987647300
Y Coordinate
6971251.9246684400
Lat Long Location
3300 N WINNETKA AVE, DALLAS, TX, 75212
Unique Key
1120828263
14-00145488
Service Request Number: 14-00145488 • Address: 4584 W KIEST BLVD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00145488
Address
4584 W KIEST BLVD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T10:56:41.000
Status
Closed
Created Date
2014-04-28T10:56:41.000
Update Date
2014-04-28T11:41:50.000
Closed Date
2014-04-28T11:41:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2461366.4519414100
Y Coordinate
6943408.2275387300
Lat Long Location
4584 W KIEST BLVD, DALLAS, TX, 75236
Unique Key
1119923650
14-00073492
Service Request Number: 14-00073492 • Address: 1400 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00073492
Address
1400 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-10T11:57:28.000
Status
Closed
Created Date
2014-03-07T11:57:28.000
Update Date
2014-03-07T20:33:09.000
Closed Date
2014-03-07T20:33:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2476093.0776739400
Y Coordinate
6952699.2150426900
Lat Long Location
1400 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1115481760
14-00161651
Service Request Number: 14-00161651 • Address: 719 E 11TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00161651
Address
719 E 11TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T10:42:00.000
Status
Closed
Created Date
2014-05-07T10:42:00.000
Update Date
2014-05-29T09:54:21.000
Closed Date
2014-05-29T09:54:21.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2487017.1868078300
Y Coordinate
6958795.7181938200
Lat Long Location
719 E 11TH ST, DALLAS, TX, 75203
Unique Key
1120884265
14-00106307
Service Request Number: 14-00106307 • Address: 3322 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00106307
Address
3322 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-05-07T15:58:11.000
Status
Closed
Created Date
2014-04-02T15:58:11.000
Update Date
2014-04-11T14:58:31.000
Closed Date
2014-04-11T14:58:29.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477807.5382327100
Y Coordinate
6944493.8414399100
Lat Long Location
3322 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1117550306
14-00169514
Service Request Number: 14-00169514 • Address: 3320 S RAVINIA DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00169514
Address
3320 S RAVINIA DR, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-27T10:42:17.000
Status
Closed
Created Date
2014-05-12T10:42:17.000
Update Date
2014-05-15T16:49:28.000
Closed Date
2014-05-15T16:49:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2469819.8800281800
Y Coordinate
6942443.6582609600
Lat Long Location
3320 S RAVINIA DR, DALLAS, TX, 75233
Unique Key
1121361031
14-00169538
Service Request Number: 14-00169538 • Address: 118 S NAVY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00169538
Address
118 S NAVY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T10:45:51.000
Status
Closed
Created Date
2014-05-12T10:45:51.000
Update Date
2014-06-03T09:47:25.000
Closed Date
2014-06-03T09:47:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453068.0259290900
Y Coordinate
6957569.9872024200
Lat Long Location
118 S NAVY AVE, DALLAS, TX, 75211
Unique Key
1121362400
14-00049770
Service Request Number: 14-00049770 • Address: 3100 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00049770
Address
3100 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-15T09:10:30.000
Status
Closed
Created Date
2014-02-14T09:10:30.000
Update Date
2014-02-14T09:42:57.000
Closed Date
2014-02-14T09:42:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486907.4681971500
Y Coordinate
6944486.9185413400
Lat Long Location
3100 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1113954605
13-00550585
Service Request Number: 13-00550585 • Address: MCKINNEY AVE & N ST PAUL ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00550585
Address
MCKINNEY AVE & N ST PAUL ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-09T14:10:14.000
Status
Closed
Created Date
2013-10-30T14:10:14.000
Update Date
2013-10-31T13:27:43.000
Closed Date
2013-10-31T13:27:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489637.6461211400
Y Coordinate
6974319.6760526800
Unique Key
1106420326
14-00094386
Service Request Number: 14-00094386 • Address: 6239 E TRINITY CREEK DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00094386
Address
6239 E TRINITY CREEK DR, DALLAS, TX 75217
City Council District
5
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-08T09:19:47.000
Status
Closed
Created Date
2014-03-25T09:19:47.000
Update Date
2014-04-04T06:21:44.000
Closed Date
2014-04-04T06:21:43.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2517868.5516897000
Y Coordinate
6955133.4218233300
Lat Long Location
6239 E TRINITY CREEK DR, DALLAS, TX, 75217
Unique Key
1116792566
14-00169492
Service Request Number: 14-00169492 • Address: 801 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00169492
Address
801 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-16T10:36:51.000
Status
Closed
Created Date
2014-05-12T10:36:51.000
Update Date
2014-05-12T10:39:25.000
Closed Date
2014-05-12T10:39:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480307.9457340300
Y Coordinate
6960735.1387405000
Lat Long Location
801 W CANTY ST, DALLAS, TX, 75208
Unique Key
1121359729
13-00550771
Service Request Number: 13-00550771 • Address: HUNNICUT RD, DALLAS, TX 75227 • Department: Police Department
Service Request Number
13-00550771
Address
HUNNICUT RD, DALLAS, TX 75227
Department
Police Department
Service Request Type
Chronic Traffic Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-13T15:05:02.000
Status
Closed
Created Date
2013-10-30T15:05:02.000
Update Date
2013-11-12T07:09:08.000
Closed Date
2013-11-12T07:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1106432857
14-00169620
Service Request Number: 14-00169620 • Address: 3746 W NORTHWEST HWY, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00169620
Address
3746 W NORTHWEST HWY, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-13T11:11:11.000
Status
Closed
Created Date
2014-05-12T11:11:11.000
Update Date
2014-05-14T08:27:37.000
Closed Date
2014-05-12T16:41:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473904.5621772300
Y Coordinate
7000227.1445796600
Lat Long Location
3746 W NORTHWEST HWY, DALLAS, TX, 75209
Unique Key
1121367559
14-00116159
Service Request Number: 14-00116159 • Address: 429 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00116159
Address
429 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-12T11:05:37.000
Status
Closed
Created Date
2014-04-09T11:05:37.000
Update Date
2014-04-09T12:02:51.000
Closed Date
2014-04-09T12:02:51.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2482239.0228599000
Y Coordinate
6959198.9968871500
Lat Long Location
429 W 8TH ST, DALLAS, TX, 75208
Unique Key
1118150137
14-00166123
Service Request Number: 14-00166123 • Address: 5126 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00166123
Address
5126 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-08T10:20:03.000
Status
Closed
Created Date
2014-05-09T10:20:03.000
Update Date
2014-06-20T08:58:46.000
Closed Date
2014-06-20T08:58:44.000
Outcome
Unable to Remove Debris
Priority
Standard
Method Received Description
Phone
X Coordinate
2483237.5307535200
Y Coordinate
6997071.9978324200
Lat Long Location
5126 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1121154234
14-00049761
Service Request Number: 14-00049761 • Address: 306 N KRAMER ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00049761
Address
306 N KRAMER ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-02-19T09:08:12.000
Status
Closed
Created Date
2014-02-14T09:08:12.000
Update Date
2014-02-17T12:34:58.000
Closed Date
2014-02-17T12:34:58.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2467073.3869528000
Y Coordinate
6958716.5640642600
Lat Long Location
306 N KRAMER ST, DALLAS, TX, 75211
Unique Key
1113953969
14-00073518
Service Request Number: 14-00073518 • Address: 1300 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00073518
Address
1300 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-08T12:16:46.000
Status
Closed
Created Date
2014-03-07T12:16:46.000
Update Date
2014-03-07T12:52:57.000
Closed Date
2014-03-07T12:38:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2489733.5133105400
Y Coordinate
6944267.9840797500
Lat Long Location
1300 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1115483284
14-00116081
Service Request Number: 14-00116081 • Address: 1800 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 9
Service Request Number
14-00116081
Address
1800 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-14T10:46:52.000
Status
Closed
Created Date
2014-04-09T10:46:52.000
Update Date
2014-04-10T09:24:08.000
Closed Date
2014-04-10T09:24:07.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2523270.2642962100
Y Coordinate
6986939.9941728600
Lat Long Location
1800 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1118146191
14-00176780
Service Request Number: 14-00176780 • Address: 706 N BEACON ST, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00176780
Address
706 N BEACON ST, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-22T14:40:15.000
Status
Closed
Created Date
2014-05-15T14:40:15.000
Update Date
2014-06-02T14:12:21.000
Closed Date
2014-05-17T11:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2502849.4697023700
Y Coordinate
6980246.7912578500
Lat Long Location
706 N BEACON ST, DALLAS, TX, 75214
Unique Key
1121803748
14-00169496
Service Request Number: 14-00169496 • Address: 3200 BOWEN ST, DALLAS, TX 75204 • City Council District: 14
Service Request Number
14-00169496
Address
3200 BOWEN ST, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-15T10:37:43.000
Status
Closed
Created Date
2014-05-12T10:37:43.000
Update Date
2014-05-12T13:39:53.000
Closed Date
2014-05-12T13:39:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490015.6579841200
Y Coordinate
6979704.3447981200
Lat Long Location
3200 BOWEN ST, DALLAS, TX, 75204
Unique Key
1121359935
14-00116199
Service Request Number: 14-00116199 • Address: 6101 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 14
Service Request Number
14-00116199
Address
6101 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
14
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-12T11:19:55.000
Status
Closed
Created Date
2014-04-09T11:19:55.000
Update Date
2014-04-25T12:40:09.000
Closed Date
2014-04-25T12:40:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2502460.8559712000
Y Coordinate
6991734.3798948400
Lat Long Location
6101 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1118152225
13-00550594
Service Request Number: 13-00550594 • Address: LAKAWANA ST & IRVING BLVD, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
13-00550594
Address
LAKAWANA ST & IRVING BLVD, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-09T14:14:20.000
Status
Closed
Created Date
2013-10-30T14:14:20.000
Update Date
2013-10-31T13:48:20.000
Closed Date
2013-10-31T13:48:19.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471368.2695631300
Y Coordinate
6980751.3364084000
Unique Key
1106420989
14-00161575
Service Request Number: 14-00161575 • Address: 5621 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00161575
Address
5621 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T10:17:29.000
Status
Closed
Created Date
2014-05-07T10:17:29.000
Update Date
2014-06-04T22:41:42.000
Closed Date
2014-05-31T22:40:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485324.0641615000
Y Coordinate
6996763.2929812600
Lat Long Location
5621 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120879487
14-00166074
Service Request Number: 14-00166074 • Address: 2802 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 8
Service Request Number
14-00166074
Address
2802 E LEDBETTER DR, DALLAS, TX 75216
City Council District
8
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-16T10:07:56.000
Status
Closed
Created Date
2014-05-09T10:07:56.000
Update Date
2014-06-18T15:38:49.000
Closed Date
2014-06-18T15:38:48.000
Outcome
Resolved - Through Citizen Action
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2499310.6509286600
Y Coordinate
6939508.0906169500
Lat Long Location
2802 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1121151607
14-00073452
Service Request Number: 14-00073452 • Address: 4011 W LEDBETTER DR, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00073452
Address
4011 W LEDBETTER DR, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-18T11:40:28.000
Status
Closed
Created Date
2014-03-07T11:40:28.000
Update Date
2014-03-10T15:17:39.000
Closed Date
2014-03-10T15:17:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2465108.2723119600
Y Coordinate
6938267.3580220200
Lat Long Location
4011 W LEDBETTER DR, DALLAS, TX, 75233
Unique Key
1115479511
14-00176815
Service Request Number: 14-00176815 • Address: 906 N TATUM AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00176815
Address
906 N TATUM AVE, DALLAS, TX 75211
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-30T14:52:51.000
Status
Closed
Created Date
2014-05-15T14:52:51.000
Update Date
2014-05-20T08:27:14.000
Closed Date
2014-05-20T08:21:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2455661.8228327100
Y Coordinate
6960186.4624159500
Lat Long Location
906 N TATUM AVE, DALLAS, TX, 75211
Unique Key
1121805863
14-00161562
Service Request Number: 14-00161562 • Address: 5555 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00161562
Address
5555 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T10:12:14.000
Status
Closed
Created Date
2014-05-07T10:12:14.000
Update Date
2014-06-04T20:11:41.000
Closed Date
2014-05-31T20:11:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485087.9898330100
Y Coordinate
6996761.6904892900
Lat Long Location
5555 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120878529
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