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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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Showing 50 real records
14-00166398
Service Request Number: 14-00166398 • Address: 1926 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00166398
Address
1926 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
8
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-23T11:33:23.000
Status
Closed
Created Date
2014-05-09T11:33:23.000
Update Date
2014-05-14T15:39:02.000
Closed Date
2014-05-14T15:39:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2535455.7749044800
Y Coordinate
6934323.0900677500
Lat Long Location
1926 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1121169827
14-00106430
Service Request Number: 14-00106430 • Address: 816 S VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00106430
Address
816 S VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-03T16:36:03.000
Status
Closed
Created Date
2014-04-02T16:36:03.000
Update Date
2014-04-03T10:51:18.000
Closed Date
2014-04-03T08:53:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2480100.4609207000
Y Coordinate
6955560.9681758600
Lat Long Location
816 S VERNON AVE, DALLAS, TX, 75208
Unique Key
1117558485
13-00601416
Service Request Number: 13-00601416 • Address: LEISURE DR & LEISURE WAY, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00601416
Address
LEISURE DR & LEISURE WAY, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-12-26T14:58:58.000
Status
Closed
Created Date
2013-12-12T14:58:58.000
Update Date
2013-12-17T07:17:12.000
Closed Date
2013-12-17T07:17:12.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517197.8219193400
Y Coordinate
7019478.4156015700
Unique Key
1109704714
14-00145877
Service Request Number: 14-00145877 • Address: 1415 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00145877
Address
1415 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T13:28:15.000
Status
Closed
Created Date
2014-04-28T13:28:15.000
Update Date
2014-04-29T13:21:34.000
Closed Date
2014-04-29T09:02:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2462420.7128125300
Y Coordinate
6962904.8945712100
Lat Long Location
1415 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1119947891
14-00099368
Service Request Number: 14-00099368 • Address: 3926 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00099368
Address
3926 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-05-12T11:07:10.000
Status
Closed
Created Date
2014-03-28T11:07:10.000
Update Date
2014-05-01T13:29:39.000
Closed Date
2014-05-01T13:27:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2502400.1846744500
Y Coordinate
6950766.1725885700
Lat Long Location
3926 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1117110457
14-00123748
Service Request Number: 14-00123748 • Address: 2800 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
14-00123748
Address
2800 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-21T14:49:12.000
Status
Closed
Created Date
2014-04-14T14:49:12.000
Update Date
2014-04-14T14:51:10.000
Closed Date
2014-04-14T14:51:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521427.6399525800
Y Coordinate
6964477.4498131500
Lat Long Location
2800 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1118606165
14-00145535
Service Request Number: 14-00145535 • Address: 1248 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00145535
Address
1248 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T11:11:30.000
Status
Closed
Created Date
2014-04-28T11:11:30.000
Update Date
2014-04-30T11:47:54.000
Closed Date
2014-04-30T11:47:53.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489210.7854307700
Y Coordinate
6950456.0026947400
Lat Long Location
1248 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1119926665
14-00145793
Service Request Number: 14-00145793 • Address: 2215 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00145793
Address
2215 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-05T12:48:58.000
Status
Closed
Created Date
2014-04-28T12:48:58.000
Update Date
2014-04-28T12:49:53.000
Closed Date
2014-04-28T12:49:52.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486779.6075052400
Y Coordinate
6949496.7888980700
Lat Long Location
2215 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1119942689
14-00163706
Service Request Number: 14-00163706 • Address: 8130 E R L THORNTON FWY, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00163706
Address
8130 E R L THORNTON FWY, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-28T11:04:38.000
Status
Closed
Created Date
2014-05-08T11:04:38.000
Update Date
2014-09-22T11:35:37.000
Closed Date
2014-09-22T11:35:36.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2521135.1842184600
Y Coordinate
6976463.2989978700
Lat Long Location
8130 E R L THORNTON FWY, DALLAS, TX, 75228
Unique Key
1121012123
14-00119453
Service Request Number: 14-00119453 • Address: 2939 S EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00119453
Address
2939 S EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-13T19:27:16.000
Status
Closed
Created Date
2014-04-10T19:27:16.000
Update Date
2014-04-25T13:10:16.000
Closed Date
2014-04-25T13:10:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2499695.9430090900
Y Coordinate
6925474.6105800200
Lat Long Location
2939 S EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1118342643
14-00145767
Service Request Number: 14-00145767 • Address: 330 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00145767
Address
330 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T12:37:18.000
Status
Closed
Created Date
2014-04-28T12:37:18.000
Update Date
2014-04-30T10:28:19.000
Closed Date
2014-04-30T10:28:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483644.7641516900
Y Coordinate
6957195.6335552900
Lat Long Location
330 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1119941029
14-00166429
Service Request Number: 14-00166429 • Address: 413 N MONTREAL AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00166429
Address
413 N MONTREAL AVE, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-23T11:43:35.000
Status
Closed
Created Date
2014-05-09T11:43:35.000
Update Date
2014-05-14T06:24:48.000
Closed Date
2014-05-14T06:24:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2474558.0097475500
Y Coordinate
6958969.8166283500
Lat Long Location
413 N MONTREAL AVE, DALLAS, TX, 75208
Unique Key
1121171494
14-00145880
Service Request Number: 14-00145880 • Address: 1207 S GILPIN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00145880
Address
1207 S GILPIN AVE, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T13:28:39.000
Status
Closed
Created Date
2014-04-28T13:28:39.000
Update Date
2014-04-29T15:30:22.000
Closed Date
2014-04-29T15:30:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466127.5802017300
Y Coordinate
6953418.7023245700
Lat Long Location
1207 S GILPIN AVE, DALLAS, TX, 75211
Unique Key
1119948032
14-00166438
Service Request Number: 14-00166438 • Address: 3111 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00166438
Address
3111 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-08T11:45:21.000
Status
Closed
Created Date
2014-05-09T11:45:21.000
Update Date
2014-05-29T16:39:35.000
Closed Date
2014-05-29T16:39:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499473.5770033400
Y Coordinate
6947895.9907916500
Lat Long Location
3111 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1121171871
14-00145534
Service Request Number: 14-00145534 • Address: 1410 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00145534
Address
1410 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T11:11:06.000
Status
Closed
Created Date
2014-04-28T11:11:06.000
Update Date
2014-04-28T16:58:30.000
Closed Date
2014-04-28T16:58:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477542.3114925100
Y Coordinate
6948997.0916148400
Lat Long Location
1410 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119926601
14-00145752
Service Request Number: 14-00145752 • Address: 3222 GUIDING LIGHT DR, DALLAS, TX • City Council District: 7
Service Request Number
14-00145752
Address
3222 GUIDING LIGHT DR, DALLAS, TX
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T12:26:54.000
Status
Closed
Created Date
2014-04-28T12:26:54.000
Update Date
2014-05-02T14:02:52.000
Closed Date
2014-05-02T14:02:51.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2529435.7931323700
Y Coordinate
6981189.9721739300
Lat Long Location
3222 GUIDING LIGHT DR, DALLAS, TX
Unique Key
1119940063
13-00601781
Service Request Number: 13-00601781 • Address: ELAM RD & N MASTERS DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00601781
Address
ELAM RD & N MASTERS DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-22T18:38:05.000
Status
Closed
Created Date
2013-12-12T18:38:05.000
Update Date
2013-12-13T07:48:36.000
Closed Date
2013-12-13T07:48:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2537869.6132268600
Y Coordinate
6949698.8693791700
Unique Key
1109726631
13-00531538
Service Request Number: 13-00531538 • Address: L B J FWY & MIDWAY RD, DALLAS, 75244, DALLAS, TX • City Council District: 13
Service Request Number
13-00531538
Address
L B J FWY & MIDWAY RD, DALLAS, 75244, DALLAS, TX
City Council District
13
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-30T16:08:37.000
Status
Closed
Created Date
2013-10-16T16:08:37.000
Update Date
2013-10-28T13:25:05.000
Closed Date
2013-10-28T13:25:04.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478247.4918069500
Y Coordinate
7023594.8030334400
Unique Key
1105134922
13-00601824
Service Request Number: 13-00601824 • Address: GRANVILLE DR & GRANVILLE CT, DALLAS, 75249, DALLAS, TX 75249 • City Council District: 3
Service Request Number
13-00601824
Address
GRANVILLE DR & GRANVILLE CT, DALLAS, 75249, DALLAS, TX 75249
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-01-11T21:07:48.000
Status
Closed
Created Date
2013-12-12T21:07:48.000
Update Date
2013-12-13T09:56:54.000
Closed Date
2013-12-13T09:56:52.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2445724.6073524700
Y Coordinate
6925683.9653771000
Unique Key
1109730491
14-00154302
Service Request Number: 14-00154302 • Address: 1007 N TILLERY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00154302
Address
1007 N TILLERY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T11:44:34.000
Status
Closed
Created Date
2014-05-02T11:44:34.000
Update Date
2014-05-04T09:49:15.000
Closed Date
2014-05-04T09:47:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2456018.0897256500
Y Coordinate
6960485.3053464300
Lat Long Location
1007 N TILLERY AVE, DALLAS, TX, 75211
Unique Key
1120447860
14-00160855
Service Request Number: 14-00160855 • Address: 500 S MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00160855
Address
500 S MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-18T21:31:58.000
Status
Closed
Created Date
2014-05-06T21:31:58.000
Update Date
2014-06-06T10:58:29.000
Closed Date
2014-06-06T10:58:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2475335.1395141300
Y Coordinate
6956595.3038157800
Lat Long Location
500 S MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1120836287
13-00586603
Service Request Number: 13-00586603 • Address: COMMERCE ST & S HARWOOD ST, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00586603
Address
COMMERCE ST & S HARWOOD ST, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-07T22:01:17.000
Status
Closed
Created Date
2013-11-27T22:01:17.000
Update Date
2013-12-02T08:01:51.000
Closed Date
2013-12-02T08:01:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492777.9726245100
Y Coordinate
6971316.9124905600
Unique Key
1108772108
14-00160764
Service Request Number: 14-00160764 • Address: 811 N MONTCLAIR AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00160764
Address
811 N MONTCLAIR AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-09T18:30:10.000
Status
Closed
Created Date
2014-05-06T18:30:10.000
Update Date
2014-05-07T16:12:44.000
Closed Date
2014-05-07T16:12:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476798.7814629000
Y Coordinate
6960727.4811237200
Lat Long Location
811 N MONTCLAIR AVE, DALLAS, TX, 75208
Unique Key
1120827417
14-00099366
Service Request Number: 14-00099366 • Address: 515 S MARSALIS AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00099366
Address
515 S MARSALIS AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-31T11:05:22.000
Status
Closed
Created Date
2014-03-28T11:05:22.000
Update Date
2014-03-29T20:37:11.000
Closed Date
2014-03-29T20:37:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486328.2767595900
Y Coordinate
6957116.1948410400
Lat Long Location
515 S MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1117110331
13-00531462
Service Request Number: 13-00531462 • Address: VALLEY ST & S MOORE ST, DALLAS, 75203, DALLAS, TX • City Council District: 4
Service Request Number
13-00531462
Address
VALLEY ST & S MOORE ST, DALLAS, 75203, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-19T15:48:30.000
Status
Closed
Created Date
2013-10-16T15:48:30.000
Update Date
2013-10-19T10:25:26.000
Closed Date
2013-10-19T10:25:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2490118.1978155900
Y Coordinate
6957696.0978012600
Unique Key
1105130155
14-00081711
Service Request Number: 14-00081711 • Address: 3706 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00081711
Address
3706 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-25T12:08:31.000
Status
Closed
Created Date
2014-03-14T12:08:31.000
Update Date
2014-04-10T11:42:17.000
Closed Date
2014-04-10T11:42:17.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491790.8829381700
Y Coordinate
6943220.9102330300
Lat Long Location
3706 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1116001936
13-00601818
Service Request Number: 13-00601818 • Address: CAPITOL AVE & N FITZHUGH AVE, DALLAS, 75206, DALLAS, TX • City Council District: 2
Service Request Number
13-00601818
Address
CAPITOL AVE & N FITZHUGH AVE, DALLAS, 75206, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-22T20:46:17.000
Status
Closed
Created Date
2013-12-12T20:46:17.000
Update Date
2013-12-13T09:08:21.000
Closed Date
2013-12-13T09:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2496246.7348694900
Y Coordinate
6982383.4590701100
Unique Key
1109730103
14-00145567
Service Request Number: 14-00145567 • Address: 1307 E RED BIRD LN, DALLAS, TX 75241 • City Council District: 3
Service Request Number
14-00145567
Address
1307 E RED BIRD LN, DALLAS, TX 75241
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-29T11:20:39.000
Status
Closed
Created Date
2014-04-28T11:20:39.000
Update Date
2014-04-28T12:46:15.000
Closed Date
2014-04-28T12:20:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2490520.9191819000
Y Coordinate
6932733.7093880000
Lat Long Location
1307 E RED BIRD LN, DALLAS, TX, 75241
Unique Key
1119928697
14-00160768
Service Request Number: 14-00160768 • Address: 897 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00160768
Address
897 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-12T18:36:48.000
Status
Closed
Created Date
2014-05-06T18:36:48.000
Update Date
2014-05-19T15:19:12.000
Closed Date
2014-05-19T15:19:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2479609.4171586400
Y Coordinate
6958087.8528785600
Lat Long Location
897 W 10TH ST, DALLAS, TX, 75208
Unique Key
1120827690
14-00138514
Service Request Number: 14-00138514 • Address: 1805 S MALCOLM X BLVD, DALLAS, TX 75226 • City Council District: 7
Service Request Number
14-00138514
Address
1805 S MALCOLM X BLVD, DALLAS, TX 75226
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-05T13:07:11.000
Status
Closed
Created Date
2014-04-23T13:07:11.000
Update Date
2014-04-23T13:13:18.000
Closed Date
2014-04-23T13:13:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497800.3480369500
Y Coordinate
6970211.6959984100
Lat Long Location
1805 S MALCOLM X BLVD, DALLAS, TX, 75226
Unique Key
1119490767
14-00116114
Service Request Number: 14-00116114 • Address: 3364 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00116114
Address
3364 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-06-12T10:55:40.000
Status
Closed
Created Date
2014-04-09T10:55:40.000
Update Date
2014-06-04T09:12:20.000
Closed Date
2014-06-04T09:12:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477777.3281860000
Y Coordinate
6943943.2965874000
Lat Long Location
3364 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1118147857
14-00106352
Service Request Number: 14-00106352 • Address: 208 S PEAK ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
14-00106352
Address
208 S PEAK ST, DALLAS, TX 75226
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-14T16:12:06.000
Status
Closed
Created Date
2014-04-02T16:12:06.000
Update Date
2014-04-02T16:16:57.000
Closed Date
2014-04-01T16:16:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2500657.9948049300
Y Coordinate
6974497.1184317200
Lat Long Location
208 S PEAK ST, DALLAS, TX, 75226
Unique Key
1117552777
13-00586619
Service Request Number: 13-00586619 • Address: CEDAR SPRINGS RD & OAK LAWN AVE, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
13-00586619
Address
CEDAR SPRINGS RD & OAK LAWN AVE, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-08T04:51:55.000
Status
Closed
Created Date
2013-11-28T04:51:55.000
Update Date
2013-12-02T14:04:14.000
Closed Date
2013-12-02T14:04:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488107.0855264300
Y Coordinate
6981443.3984268000
Unique Key
1108773235
13-00601808
Service Request Number: 13-00601808 • Address: SINGLETON BLVD & N WALTON WALKER BLVD, DALLAS, DALLAS, TX • City Council District: 6
Service Request Number
13-00601808
Address
SINGLETON BLVD & N WALTON WALKER BLVD, DALLAS, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-19T19:53:50.000
Status
Closed
Created Date
2013-12-12T19:53:50.000
Update Date
2013-12-17T06:44:57.000
Closed Date
2013-12-17T06:44:57.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2455010.9825011200
Y Coordinate
6969874.3746903300
Unique Key
1109729480
14-00161550
Service Request Number: 14-00161550 • Address: 5509 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00161550
Address
5509 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T10:06:28.000
Status
Closed
Created Date
2014-05-07T10:06:28.000
Update Date
2014-06-02T22:45:15.000
Closed Date
2014-05-31T22:44:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484727.4970912800
Y Coordinate
6996755.9911235400
Lat Long Location
5509 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120877175
14-00145749
Service Request Number: 14-00145749 • Address: 1714 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00145749
Address
1714 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T12:25:34.000
Status
Closed
Created Date
2014-04-28T12:25:34.000
Update Date
2014-04-30T12:18:39.000
Closed Date
2014-04-30T12:18:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489565.3666889400
Y Coordinate
6951441.8134091100
Lat Long Location
1714 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1119939838
14-00160822
Service Request Number: 14-00160822 • Address: 102 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00160822
Address
102 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-13T20:11:30.000
Status
Closed
Created Date
2014-05-06T20:11:30.000
Update Date
2014-05-06T20:39:35.000
Closed Date
2014-05-06T20:39:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484153.7942904200
Y Coordinate
6957531.4659911700
Lat Long Location
102 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1120833703
14-00145821
Service Request Number: 14-00145821 • Address: 317 S ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00145821
Address
317 S ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Drainage Ditch Repairs-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-07-01T13:04:02.000
Status
Closed
Created Date
2014-04-28T13:04:02.000
Update Date
2014-06-24T18:03:13.000
Closed Date
2014-06-24T18:03:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2540766.0637265900
Y Coordinate
6945669.4110858700
Lat Long Location
317 S ACRES DR, DALLAS, TX, 75217
Unique Key
1119944559
13-00586724
Service Request Number: 13-00586724 • Address: WEBB CHAPEL RD & ALMAZAN DR, DALLAS, 75220, DALLAS, TX • City Council District: 2
Service Request Number
13-00586724
Address
WEBB CHAPEL RD & ALMAZAN DR, DALLAS, 75220, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-04T19:32:07.000
Status
Closed
Created Date
2013-11-28T19:32:07.000
Update Date
2013-12-04T08:05:12.000
Closed Date
2013-12-04T08:05:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2471908.4905534100
Y Coordinate
7000897.6342387500
Unique Key
1108780595
14-00123758
Service Request Number: 14-00123758 • Address: 630 N EWING AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00123758
Address
630 N EWING AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-28T14:53:45.000
Status
Closed
Created Date
2014-04-14T14:53:45.000
Update Date
2014-04-17T16:16:59.000
Closed Date
2014-04-17T16:16:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487193.0742981400
Y Coordinate
6961859.1207371700
Lat Long Location
630 N EWING AVE, DALLAS, TX, 75203
Unique Key
1118606749
14-00169413
Service Request Number: 14-00169413 • Address: 100 S NAVY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00169413
Address
100 S NAVY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-24T10:22:41.000
Status
Closed
Created Date
2014-05-12T10:22:41.000
Update Date
2014-05-29T08:50:01.000
Closed Date
2014-05-29T08:50:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2453404.9338059200
Y Coordinate
6957915.3398607700
Lat Long Location
100 S NAVY AVE, DALLAS, TX, 75211
Unique Key
1121355260
14-00138325
Service Request Number: 14-00138325 • Address: 4200 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
14-00138325
Address
4200 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-23T11:58:05.000
Status
Closed
Created Date
2014-04-23T11:58:05.000
Update Date
2014-05-02T09:42:15.000
Closed Date
2014-05-02T09:42:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2468242.0380920300
Y Coordinate
6975186.6563155900
Lat Long Location
4200 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1119480041
14-00148840
Service Request Number: 14-00148840 • Address: 419 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00148840
Address
419 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T16:48:57.000
Status
Closed
Created Date
2014-04-29T16:48:57.000
Update Date
2014-05-02T16:09:55.000
Closed Date
2014-05-02T16:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2469707.4908176600
Y Coordinate
6956569.1353037400
Lat Long Location
419 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1120121272
14-00160805
Service Request Number: 14-00160805 • Address: 704 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00160805
Address
704 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-13T19:49:33.000
Status
Closed
Created Date
2014-05-06T19:49:33.000
Update Date
2014-05-06T20:09:03.000
Closed Date
2014-05-06T19:59:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486854.0547456300
Y Coordinate
6959258.6828324300
Lat Long Location
704 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1120830842
13-00596886
Service Request Number: 13-00596886 • Address: 1300 S VERNON AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
13-00596886
Address
1300 S VERNON AVE, DALLAS, TX 75224
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-14T13:01:43.000
Status
Closed
Created Date
2013-12-09T13:01:43.000
Update Date
2013-12-12T14:46:23.000
Closed Date
2013-12-12T14:46:22.000
Outcome
ACKNOWLEDGE RECEIPT*
Priority
Standard
Method Received Description
Phone
X Coordinate
2479668.6684126500
Y Coordinate
6953614.0993734000
Lat Long Location
1300 S VERNON AVE, DALLAS, TX, 75224
Unique Key
1109418680
13-00601784
Service Request Number: 13-00601784 • Address: MARVIN D LOVE FWY & W WHEATLAND RD, DALLAS, 75137, DALLAS, TX • City Council District: 8
Service Request Number
13-00601784
Address
MARVIN D LOVE FWY & W WHEATLAND RD, DALLAS, 75137, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-03-16T18:41:05.000
Status
Closed
Created Date
2013-12-12T18:41:05.000
Update Date
2013-12-17T16:02:01.000
Closed Date
2013-12-17T16:02:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2465644.1479122100
Y Coordinate
6922376.6978747400
Unique Key
1109726804
14-00160791
Service Request Number: 14-00160791 • Address: 3212 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00160791
Address
3212 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Code General - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-06-11T19:30:56.000
Status
Closed
Created Date
2014-05-06T19:30:56.000
Update Date
2014-06-18T15:47:19.000
Closed Date
2014-06-18T15:47:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2502517.6764583600
Y Coordinate
6941457.0250169200
Lat Long Location
3212 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1120829129
14-00160972
Service Request Number: 14-00160972 • Address: 2492 W KIEST BLVD, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00160972
Address
2492 W KIEST BLVD, DALLAS, TX 75233
City Council District
3
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T07:50:36.000
Status
Closed
Created Date
2014-05-07T07:50:36.000
Update Date
2014-05-13T17:01:34.000
Closed Date
2014-05-13T17:01:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2473040.5022530300
Y Coordinate
6943399.2188902500
Lat Long Location
2492 W KIEST BLVD, DALLAS, TX, 75233
Unique Key
1120844639
14-00149094
Service Request Number: 14-00149094 • Address: 5015 COLONIAL AVE, DALLAS, TX • City Council District: 7
Service Request Number
14-00149094
Address
5015 COLONIAL AVE, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-17T22:57:15.000
Status
Closed
Created Date
2014-04-29T22:57:15.000
Update Date
2014-06-26T11:24:16.000
Closed Date
2014-06-26T11:24:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2503100.6959438600
Y Coordinate
6958950.7885991700
Lat Long Location
5015 COLONIAL AVE, DALLAS, TX
Unique Key
1120140413
14-00160943
Service Request Number: 14-00160943 • Address: 100 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00160943
Address
100 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic - Construction Signs - STS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T07:35:14.000
Status
Closed
Created Date
2014-05-07T07:35:14.000
Update Date
2014-05-07T10:43:14.000
Closed Date
2014-05-07T10:43:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2484147.0595929700
Y Coordinate
6957527.9264382400
Lat Long Location
100 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1120842708
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