311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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13-00554191
Service Request Number: 13-00554191 • Address: 8300 W JEFFERSON BLVD, DALLAS, TX 75051 • City Council District: 3
Service Request Number
13-00554191
Address
8300 W JEFFERSON BLVD, DALLAS, TX 75051
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-11-15T16:14:02.000
Status
Closed
Created Date
2013-11-01T16:14:02.000
Update Date
2013-11-07T05:56:59.000
Closed Date
2013-11-07T05:56:58.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Phone
X Coordinate
2442408.8698513100
Y Coordinate
6957881.9037192700
Lat Long Location
8300 W JEFFERSON BLVD, DALLAS, TX, 75051
Unique Key
1106659533
14-00131596
Service Request Number: 14-00131596 • Address: 202 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00131596
Address
202 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-02T14:56:06.000
Status
Closed
Created Date
2014-04-18T14:56:06.000
Update Date
2014-04-18T15:06:14.000
Closed Date
2014-04-18T15:06:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474958.2903471800
Y Coordinate
6957643.0131990900
Lat Long Location
202 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1119077946
14-00131559
Service Request Number: 14-00131559 • Address: 650 S R L THORNTON FWY, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00131559
Address
650 S R L THORNTON FWY, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-21T14:45:52.000
Status
Closed
Created Date
2014-04-18T14:45:52.000
Update Date
2014-04-19T14:54:50.000
Closed Date
2014-04-19T14:15:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486946.7155705300
Y Coordinate
6957993.6008437100
Lat Long Location
650 S R L THORNTON FWY, DALLAS, TX, 75203
Unique Key
1119076167
14-00048928
Service Request Number: 14-00048928 • Address: 2535 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00048928
Address
2535 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-04-18T13:23:40.000
Status
Closed
Created Date
2014-02-13T13:23:40.000
Update Date
2014-03-13T08:28:24.000
Closed Date
2014-03-13T08:28:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2498806.4140310500
Y Coordinate
6936316.8739561200
Lat Long Location
2535 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1113901140
14-00092662
Service Request Number: 14-00092662 • Address: 110 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00092662
Address
110 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-25T08:59:13.000
Status
Closed
Created Date
2014-03-24T08:59:13.000
Update Date
2014-03-24T09:44:10.000
Closed Date
2014-03-24T09:44:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2478356.3120291800
Y Coordinate
6958010.1851004300
Lat Long Location
110 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1116684175
14-00152053
Service Request Number: 14-00152053 • Address: 4631 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00152053
Address
4631 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T10:50:00.000
Status
Closed
Created Date
2014-05-01T10:50:00.000
Update Date
2014-05-02T12:22:15.000
Closed Date
2014-05-02T12:22:14.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mass Entry
X Coordinate
2493328.2576146900
Y Coordinate
6939065.1567921300
Lat Long Location
4631 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120315131
14-00153162
Service Request Number: 14-00153162 • Address: 3207 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 2
Service Request Number
14-00153162
Address
3207 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-22T16:23:21.000
Status
Closed
Created Date
2014-05-01T16:23:21.000
Update Date
2014-11-18T12:27:10.000
Closed Date
2014-11-18T12:27:09.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469966.8048726700
Y Coordinate
6998014.8074237400
Lat Long Location
3207 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1120375462
14-00149771
Service Request Number: 14-00149771 • Address: 702 W BROOKLYN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00149771
Address
702 W BROOKLYN AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-09T10:36:52.000
Status
Closed
Created Date
2014-04-30T10:36:52.000
Update Date
2014-05-05T09:20:43.000
Closed Date
2014-05-05T09:20:41.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480694.2267927000
Y Coordinate
6955924.3053832900
Lat Long Location
702 W BROOKLYN AVE, DALLAS, TX, 75208
Unique Key
1120182960
14-00048940
Service Request Number: 14-00048940 • Address: 810 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00048940
Address
810 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-03-21T13:28:46.000
Status
Closed
Created Date
2014-02-13T13:28:46.000
Update Date
2014-02-13T13:32:12.000
Closed Date
2014-02-13T13:32:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503779.1531697000
Y Coordinate
6974912.3040068400
Lat Long Location
810 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1113901796
14-00137224
Service Request Number: 14-00137224 • Address: 141 S NAVY AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00137224
Address
141 S NAVY AVE, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-04T20:17:53.000
Status
Closed
Created Date
2014-04-22T20:17:53.000
Update Date
2014-05-08T16:10:28.000
Closed Date
2014-05-08T16:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2452931.9560423400
Y Coordinate
6957494.7937251900
Lat Long Location
141 S NAVY AVE, DALLAS, TX, 75211
Unique Key
1119414359
14-00115258
Service Request Number: 14-00115258 • Address: 524 N MANUS DR, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00115258
Address
524 N MANUS DR, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-22T17:27:25.000
Status
Closed
Created Date
2014-04-08T17:27:25.000
Update Date
2014-04-12T00:16:12.000
Closed Date
2014-04-12T00:16:12.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2481596.5630300600
Y Coordinate
6953890.9471491800
Lat Long Location
524 N MANUS DR, DALLAS, TX, 75224
Unique Key
1118094353
14-00048968
Service Request Number: 14-00048968 • Address: 211 W MAIN ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
14-00048968
Address
211 W MAIN ST, DALLAS, TX 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Sanitation Misc. - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-23T13:39:44.000
Status
Closed
Created Date
2014-02-13T13:39:44.000
Update Date
2014-02-13T13:42:01.000
Closed Date
2014-02-13T13:42:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483063.4535529100
Y Coordinate
6969361.9366643600
Lat Long Location
211 W MAIN ST, DALLAS, TX, 75208
Unique Key
1113903468
14-00134637
Service Request Number: 14-00134637 • Address: 122 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00134637
Address
122 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-24T16:57:09.000
Status
Closed
Created Date
2014-04-21T16:57:09.000
Update Date
2014-04-22T09:05:05.000
Closed Date
2014-04-22T09:05:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484117.4233230800
Y Coordinate
6949094.3853440400
Lat Long Location
122 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119259553
14-00139574
Service Request Number: 14-00139574 • Address: 209 E LAURELAND RD, DALLAS, TX 75241 • City Council District: 4
Service Request Number
14-00139574
Address
209 E LAURELAND RD, DALLAS, TX 75241
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T01:26:11.000
Status
Closed
Created Date
2014-04-24T01:26:11.000
Update Date
2014-05-06T08:15:15.000
Closed Date
2014-05-06T08:15:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2485006.1649778800
Y Coordinate
6932652.1546668900
Lat Long Location
209 E LAURELAND RD, DALLAS, TX, 75241
Unique Key
1119554552
13-00549415
Service Request Number: 13-00549415 • Address: DUNDEE DR & GRANTWOOD DR, DALLAS, 75229, DALLAS, TX 75229 • City Council District: 13
Service Request Number
13-00549415
Address
DUNDEE DR & GRANTWOOD DR, DALLAS, 75229, DALLAS, TX 75229
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-12-08T19:18:01.000
Status
Closed
Created Date
2013-10-29T19:18:01.000
Update Date
2013-10-31T10:09:31.000
Closed Date
2013-10-31T10:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2467881.8458901200
Y Coordinate
7010119.3759219500
Unique Key
1106339921
13-00545659
Service Request Number: 13-00545659 • Address: N CENTRAL EXPY & N HASKELL AVE, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
13-00545659
Address
N CENTRAL EXPY & N HASKELL AVE, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-12-06T14:32:57.000
Status
Closed
Created Date
2013-10-27T14:32:57.000
Update Date
2013-11-19T10:33:33.000
Closed Date
2013-11-19T10:33:33.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492824.2784458100
Y Coordinate
6980947.6703825200
Unique Key
1106094880
13-00549353
Service Request Number: 13-00549353 • Address: W CAMP WISDOM RD & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
13-00549353
Address
W CAMP WISDOM RD & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-30T17:40:46.000
Status
Closed
Created Date
2013-10-29T17:40:46.000
Update Date
2013-10-30T09:48:02.000
Closed Date
2013-10-30T09:26:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2470074.6852560600
Y Coordinate
6927741.6241052000
Unique Key
1106335894
14-00151954
Service Request Number: 14-00151954 • Address: 4627 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00151954
Address
4627 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T10:21:43.000
Status
Closed
Created Date
2014-05-01T10:21:43.000
Update Date
2014-05-12T13:01:20.000
Closed Date
2014-05-12T13:01:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493322.0517424200
Y Coordinate
6939081.4402454000
Lat Long Location
4627 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1120309432
13-00524848
Service Request Number: 13-00524848 • Address: FOREST LN & N CENTRAL EXPY, DALLAS, 75251, DALLAS, TX • City Council District: 11
Service Request Number
13-00524848
Address
FOREST LN & N CENTRAL EXPY, DALLAS, 75251, DALLAS, TX
City Council District
11
Department
Wtr - DALLAS Water Utilities (Private)
Service Request Type
Water General Inquiry - Water Administration - WTR
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-25T09:25:19.000
Status
Closed
Created Date
2013-10-11T09:25:19.000
Update Date
2013-10-11T09:27:58.000
Closed Date
2013-10-11T09:27:57.000
Outcome
Resolved - Information Provided
Priority
MCC Priority
Method Received Description
Phone
X Coordinate
2499679.9620118200
Y Coordinate
7018143.4433465700
Unique Key
1104675040
14-00092831
Service Request Number: 14-00092831 • Address: 4814 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00092831
Address
4814 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-02T09:53:13.000
Status
Closed
Created Date
2014-03-24T09:53:13.000
Update Date
2014-03-26T11:54:25.000
Closed Date
2014-03-26T11:54:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493761.3243187500
Y Coordinate
6938206.4594484900
Lat Long Location
4814 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1116694912
14-00140230
Service Request Number: 14-00140230 • Address: 1223 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00140230
Address
1223 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-27T10:27:04.000
Status
Closed
Created Date
2014-04-24T10:27:04.000
Update Date
2014-06-03T09:54:19.000
Closed Date
2014-06-03T09:54:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476048.1828690500
Y Coordinate
6953540.6691255800
Lat Long Location
1223 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119596379
13-00554085
Service Request Number: 13-00554085 • Address: CEDAR SPRINGS RD & CRESCENT CT, DALLAS, 75201, DALLAS, TX • City Council District: 14
Service Request Number
13-00554085
Address
CEDAR SPRINGS RD & CRESCENT CT, DALLAS, 75201, DALLAS, TX
City Council District
14
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-15T15:37:43.000
Status
Closed
Created Date
2013-11-01T15:37:43.000
Update Date
2013-11-22T12:01:57.000
Closed Date
2013-11-22T11:59:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489276.4863853800
Y Coordinate
6975902.0449590500
Unique Key
1106653356
14-00115276
Service Request Number: 14-00115276 • Address: 100 N PRAIRIE CREEK RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00115276
Address
100 N PRAIRIE CREEK RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-09T17:39:27.000
Status
Closed
Created Date
2014-04-08T17:39:27.000
Update Date
2014-04-09T09:07:12.000
Closed Date
2014-04-09T09:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532689.2865030900
Y Coordinate
6946826.7500924800
Lat Long Location
100 N PRAIRIE CREEK RD, DALLAS, TX, 75217
Unique Key
1118095304
13-00515639
Service Request Number: 13-00515639 • Address: FORT WORTH AVE & SYLVAN AVE, DALLAS, 75208, DALLAS, TX • City Council District: 6
Service Request Number
13-00515639
Address
FORT WORTH AVE & SYLVAN AVE, DALLAS, 75208, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-14T08:22:48.000
Status
Closed
Created Date
2013-10-04T08:22:48.000
Update Date
2013-10-07T15:39:12.000
Closed Date
2013-10-07T15:39:11.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479932.0207285900
Y Coordinate
6966992.4653975200
Unique Key
1104049388
13-00549371
Service Request Number: 13-00549371 • Address: EASTON RD & HERMOSA DR, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00549371
Address
EASTON RD & HERMOSA DR, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-08T18:07:49.000
Status
Closed
Created Date
2013-10-29T18:07:49.000
Update Date
2013-10-30T07:13:07.000
Closed Date
2013-10-30T07:13:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2525128.6830720600
Y Coordinate
6993540.9952963700
Unique Key
1106337102
14-00146503
Service Request Number: 14-00146503 • Address: 1141 E SANER AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146503
Address
1141 E SANER AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-10T16:28:55.000
Status
Closed
Created Date
2014-04-28T16:28:55.000
Update Date
2014-05-23T10:37:19.000
Closed Date
2014-05-22T10:37:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488892.4339937700
Y Coordinate
6946604.3834725700
Lat Long Location
1141 E SANER AVE, DALLAS, TX, 75216
Unique Key
1119984924
13-00554102
Service Request Number: 13-00554102 • Address: CADIZ ST & S ERVAY ST, DALLAS, 75201, DALLAS, TX • City Council District: 2
Service Request Number
13-00554102
Address
CADIZ ST & S ERVAY ST, DALLAS, 75201, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-11T15:41:55.000
Status
Closed
Created Date
2013-11-01T15:41:55.000
Update Date
2013-11-04T08:31:35.000
Closed Date
2013-11-04T08:31:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2492729.2605828700
Y Coordinate
6969282.8308111300
Unique Key
1106654355
14-00153105
Service Request Number: 14-00153105 • Address: 711 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00153105
Address
711 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-13T16:12:28.000
Status
Closed
Created Date
2014-05-01T16:12:28.000
Update Date
2014-05-02T09:23:00.000
Closed Date
2014-05-02T09:22:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2480786.6268082700
Y Coordinate
6960735.9741223300
Lat Long Location
711 W CANTY ST, DALLAS, TX, 75208
Unique Key
1120372559
14-00153363
Service Request Number: 14-00153363 • Address: 1600 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00153363
Address
1600 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-02T17:52:59.000
Status
Closed
Created Date
2014-05-01T17:52:59.000
Update Date
2014-05-02T14:21:40.000
Closed Date
2014-05-02T10:39:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473750.1407156200
Y Coordinate
6951751.2325239000
Lat Long Location
1600 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1120385470
14-00140104
Service Request Number: 14-00140104 • Address: 4100 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00140104
Address
4100 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Department of Public Works
Service Request Type
Public Works - General Request - PBW
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-08T10:02:12.000
Status
Closed
Created Date
2014-04-24T10:02:12.000
Update Date
2014-04-24T10:39:19.000
Closed Date
2014-04-24T10:39:19.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2479156.5080773600
Y Coordinate
6939774.7994511900
Lat Long Location
4100 S POLK ST, DALLAS, TX, 75224
Unique Key
1119589320
14-00129672
Service Request Number: 14-00129672 • Address: 2914 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00129672
Address
2914 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-28T13:49:33.000
Status
Closed
Created Date
2014-04-17T13:49:33.000
Update Date
2014-05-13T18:27:16.000
Closed Date
2014-04-25T15:42:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2479040.7023407000
Y Coordinate
6946996.9230099600
Lat Long Location
2914 S POLK ST, DALLAS, TX, 75224
Unique Key
1118959420
13-00524831
Service Request Number: 13-00524831 • Address: DENTON DR & ANSON RD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00524831
Address
DENTON DR & ANSON RD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-21T09:19:31.000
Status
Closed
Created Date
2013-10-11T09:19:31.000
Update Date
2013-10-14T09:22:28.000
Closed Date
2013-10-14T09:22:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2475320.9317513700
Y Coordinate
6991538.4968604400
Unique Key
1104673918
14-00140290
Service Request Number: 14-00140290 • Address: 7600 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 13
Service Request Number
14-00140290
Address
7600 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-14T10:40:11.000
Status
Closed
Created Date
2014-04-24T10:40:11.000
Update Date
2014-04-25T13:36:49.000
Closed Date
2014-04-25T13:36:48.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2497681.7304202400
Y Coordinate
7002107.8498125300
Lat Long Location
7600 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1119599871
14-00048991
Service Request Number: 14-00048991 • Address: 2347 E PENTAGON PKWY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00048991
Address
2347 E PENTAGON PKWY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-04-18T13:53:07.000
Status
Closed
Created Date
2014-02-13T13:53:07.000
Update Date
2014-03-19T09:17:46.000
Closed Date
2014-03-19T09:17:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2497372.2534734500
Y Coordinate
6935517.6912376100
Lat Long Location
2347 E PENTAGON PKWY, DALLAS, TX, 75241
Unique Key
1113904884
13-00554106
Service Request Number: 13-00554106 • Address: AUDELIA RD & SKILLMAN ST, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
13-00554106
Address
AUDELIA RD & SKILLMAN ST, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-11T15:43:17.000
Status
Closed
Created Date
2013-11-01T15:43:17.000
Update Date
2013-11-04T13:33:38.000
Closed Date
2013-11-04T13:33:37.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515068.0862807700
Y Coordinate
7014498.5350062000
Unique Key
1106654639
14-00092691
Service Request Number: 14-00092691 • Address: 418 N MURDEAUX LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00092691
Address
418 N MURDEAUX LN, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-17T09:07:24.000
Status
Closed
Created Date
2014-03-24T09:07:24.000
Update Date
2015-02-18T07:52:08.000
Closed Date
2015-02-18T07:52:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524248.3387135200
Y Coordinate
6948869.8145457100
Lat Long Location
418 N MURDEAUX LN, DALLAS, TX, 75217
Unique Key
1116686116
14-00131528
Service Request Number: 14-00131528 • Address: 2601 N CARROLL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
14-00131528
Address
2601 N CARROLL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-23T14:27:24.000
Status
Closed
Created Date
2014-04-18T14:27:24.000
Update Date
2014-06-04T11:24:26.000
Closed Date
2014-06-04T11:24:25.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2494474.2711863100
Y Coordinate
6981629.1773129800
Lat Long Location
2601 N CARROLL AVE, DALLAS, TX, 75204
Unique Key
1119074269
14-00131558
Service Request Number: 14-00131558 • Address: 537 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00131558
Address
537 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-29T14:45:49.000
Status
Closed
Created Date
2014-04-18T14:45:49.000
Update Date
2014-04-22T11:37:19.000
Closed Date
2014-04-22T11:37:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2539292.3151747400
Y Coordinate
6950045.6434366300
Lat Long Location
537 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1119076113
14-00142311
Service Request Number: 14-00142311 • Address: 1871 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00142311
Address
1871 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Park/Recreation Department
Service Request Type
Graffiti City Parks - PKR
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-05-15T10:47:37.000
Status
Closed
Created Date
2014-04-25T10:47:37.000
Update Date
2014-04-30T09:49:07.000
Closed Date
2014-04-30T09:49:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2483966.7039395100
Y Coordinate
6965995.2088411800
Lat Long Location
1871 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1119725278
13-00515606
Service Request Number: 13-00515606 • Address: W JEFFERSON BLVD & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX 75211 • City Council District: 1
Service Request Number
13-00515606
Address
W JEFFERSON BLVD & S WESTMORELAND RD, DALLAS, 75211, DALLAS, TX 75211
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-13T08:10:40.000
Status
Closed
Created Date
2013-10-04T08:10:40.000
Update Date
2013-11-06T15:33:55.000
Closed Date
2013-11-06T15:33:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2468333.8602382400
Y Coordinate
6957262.9899098500
Unique Key
1104047237
14-00092911
Service Request Number: 14-00092911 • Address: 10755 N LANETT CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00092911
Address
10755 N LANETT CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-27T10:12:24.000
Status
Closed
Created Date
2014-03-24T10:12:24.000
Update Date
2014-03-25T13:50:37.000
Closed Date
2014-03-25T13:50:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521721.6524347200
Y Coordinate
7003698.5170127600
Lat Long Location
10755 N LANETT CIR, DALLAS, TX, 75238
Unique Key
1116699073
13-00515632
Service Request Number: 13-00515632 • Address: SYLVAN AVE & W COMMERCE ST, DALLAS, 75208, DALLAS, TX • City Council District: 6
Service Request Number
13-00515632
Address
SYLVAN AVE & W COMMERCE ST, DALLAS, 75208, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-14T08:20:41.000
Status
Closed
Created Date
2013-10-04T08:20:41.000
Update Date
2013-10-07T09:35:27.000
Closed Date
2013-10-07T09:35:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479893.0609841100
Y Coordinate
6968210.4925665700
Unique Key
1104048987
14-00122333
Service Request Number: 14-00122333 • Address: 3000 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00122333
Address
3000 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-14T13:03:04.000
Status
Closed
Created Date
2014-04-13T13:03:04.000
Update Date
2014-04-13T13:04:23.000
Closed Date
2014-04-13T12:16:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2469597.9198247500
Y Coordinate
6953978.0344465000
Lat Long Location
3000 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1118522985
14-00140262
Service Request Number: 14-00140262 • Address: 2309 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00140262
Address
2309 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T10:33:17.000
Status
Closed
Created Date
2014-04-24T10:33:17.000
Update Date
2014-06-04T12:25:13.000
Closed Date
2014-06-04T12:25:12.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2493831.2894476800
Y Coordinate
6944806.5956071400
Lat Long Location
2309 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1119598285
14-00146506
Service Request Number: 14-00146506 • Address: 729 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00146506
Address
729 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T16:30:10.000
Status
Closed
Created Date
2014-04-28T16:30:10.000
Update Date
2014-04-28T16:39:43.000
Closed Date
2014-04-28T16:39:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476047.2443551000
Y Coordinate
6955781.5654184800
Lat Long Location
729 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119985103
14-00080394
Service Request Number: 14-00080394 • Address: 2625 PROVINCE LN, DALLAS, TX • City Council District: 9
Service Request Number
14-00080394
Address
2625 PROVINCE LN, DALLAS, TX
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-20T13:24:04.000
Status
Closed
Created Date
2014-03-13T13:24:04.000
Update Date
2014-03-18T07:49:30.000
Closed Date
2014-03-18T07:49:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2530625.7491281800
Y Coordinate
6987344.0751944700
Lat Long Location
2625 PROVINCE LN, DALLAS, TX
Unique Key
1115917141
14-00153380
Service Request Number: 14-00153380 • Address: 1800 W LAKEVIEW DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00153380
Address
1800 W LAKEVIEW DR, DALLAS, TX 75216
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-21T18:15:49.000
Status
Closed
Created Date
2014-05-01T18:15:49.000
Update Date
2014-05-08T18:10:01.000
Closed Date
2014-05-08T18:10:00.000
Outcome
Resolved - Problem Corrected by City
Priority
MCC Standard
Method Received Description
City Council Office
X Coordinate
2485149.4798968400
Y Coordinate
6951321.5016068300
Lat Long Location
1800 W LAKEVIEW DR, DALLAS, TX, 75216
Unique Key
1120386564
14-00077424
Service Request Number: 14-00077424 • Address: 855 W RED BIRD LN, DALLAS, TX 75232 • City Council District: 4
Service Request Number
14-00077424
Address
855 W RED BIRD LN, DALLAS, TX 75232
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-05-13T12:36:52.000
Status
Closed
Created Date
2014-03-11T12:36:52.000
Update Date
2014-03-11T12:41:07.000
Closed Date
2014-03-11T12:41:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2480076.6709781900
Y Coordinate
6931799.6135094500
Lat Long Location
855 W RED BIRD LN, DALLAS, TX, 75232
Unique Key
1115729816
14-00134768
Service Request Number: 14-00134768 • Address: 1122 W ILLINOIS AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00134768
Address
1122 W ILLINOIS AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-05T17:49:21.000
Status
Closed
Created Date
2014-04-21T17:49:21.000
Update Date
2014-04-30T09:41:33.000
Closed Date
2014-04-30T09:41:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478720.1415304000
Y Coordinate
6949013.6677447200
Lat Long Location
1122 W ILLINOIS AVE, DALLAS, TX, 75224
Unique Key
1119267106
14-00147412
Service Request Number: 14-00147412 • Address: 1400 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00147412
Address
1400 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-02T09:41:09.000
Status
Closed
Created Date
2014-04-29T09:41:09.000
Update Date
2014-05-07T10:46:15.000
Closed Date
2014-05-07T10:46:14.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477573.7810655400
Y Coordinate
6956609.8509679300
Lat Long Location
1400 W 12TH ST, DALLAS, TX, 75208
Unique Key
1120045319