311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00161081
Service Request Number: 14-00161081 • Address: 1003 E WACO AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00161081
Address
1003 E WACO AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-16T08:27:32.000
Status
Closed
Created Date
2014-05-07T08:27:32.000
Update Date
2014-05-09T12:50:22.000
Closed Date
2014-05-09T12:50:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488395.1718104300
Y Coordinate
6954694.5079472700
Lat Long Location
1003 E WACO AVE, DALLAS, TX, 75216
Unique Key
1120850657
14-00178136
Service Request Number: 14-00178136 • Address: 2777 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00178136
Address
2777 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-23T10:38:29.000
Status
Closed
Created Date
2014-05-16T10:38:29.000
Update Date
2014-05-17T08:17:59.000
Closed Date
2014-05-17T08:17:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2525487.7024111200
Y Coordinate
6983623.0618056900
Lat Long Location
2777 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1121889318
14-00143177
Service Request Number: 14-00143177 • Address: 11123 W RICKS CIR, DALLAS, TX 75230-3031 • City Council District: 11
Service Request Number
14-00143177
Address
11123 W RICKS CIR, DALLAS, TX 75230-3031
City Council District
11
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-09T16:12:05.000
Status
Closed
Created Date
2014-04-25T16:12:05.000
Update Date
2014-05-23T09:50:43.000
Closed Date
2014-05-23T09:50:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2491229.4281705200
Y Coordinate
7014534.2152159100
Lat Long Location
11123 W RICKS CIR, DALLAS, TX, 75230-3031
Unique Key
1119773352
14-00049857
Service Request Number: 14-00049857 • Address: 1108 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00049857
Address
1108 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-10T10:07:02.000
Status
Closed
Created Date
2014-02-14T10:07:02.000
Update Date
2014-02-15T11:35:00.000
Closed Date
2014-02-15T11:34:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2520054.3038828100
Y Coordinate
6991621.6003576500
Lat Long Location
1108 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1113960387
14-00145859
Service Request Number: 14-00145859 • Address: 1928 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
14-00145859
Address
1928 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-03T13:20:00.000
Status
Closed
Created Date
2014-04-28T13:20:00.000
Update Date
2014-04-28T13:23:13.000
Closed Date
2014-04-28T13:23:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494284.6571374600
Y Coordinate
6966320.1907254000
Lat Long Location
1928 S AKARD ST, DALLAS, TX, 75215
Unique Key
1119946847
14-00161143
Service Request Number: 14-00161143 • Address: 1153 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00161143
Address
1153 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T08:40:23.000
Status
Closed
Created Date
2014-05-07T08:40:23.000
Update Date
2014-05-07T08:42:02.000
Closed Date
2014-05-07T08:42:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473683.1391637900
Y Coordinate
6953678.3335907700
Lat Long Location
1153 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1120854247
14-00143120
Service Request Number: 14-00143120 • Address: 202 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00143120
Address
202 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-09T15:57:15.000
Status
Closed
Created Date
2014-04-25T15:57:15.000
Update Date
2014-05-16T15:11:50.000
Closed Date
2014-05-16T15:11:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484427.2330401000
Y Coordinate
6961642.9399114800
Lat Long Location
202 E 5TH ST, DALLAS, TX, 75203
Unique Key
1119770431
14-00154352
Service Request Number: 14-00154352 • Address: 105 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00154352
Address
105 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-08T12:02:17.000
Status
Closed
Created Date
2014-05-02T12:02:17.000
Update Date
2014-06-10T09:03:50.000
Closed Date
2014-06-10T09:03:49.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484059.7798015800
Y Coordinate
6959217.4158938900
Lat Long Location
105 W 8TH ST, DALLAS, TX, 75208
Unique Key
1120450943
14-00167619
Service Request Number: 14-00167619 • Address: 9701 W FERRIS BRANCH BLVD, DALLAS, TX 75243 • City Council District: 10
Service Request Number
14-00167619
Address
9701 W FERRIS BRANCH BLVD, DALLAS, TX 75243
City Council District
10
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-16T21:01:13.000
Status
Closed
Created Date
2014-05-09T21:01:13.000
Update Date
2014-05-10T07:50:45.000
Closed Date
2014-05-10T07:50:45.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2513207.1144866500
Y Coordinate
7016167.3049842100
Lat Long Location
9701 W FERRIS BRANCH BLVD, DALLAS, TX, 75243
Unique Key
1121241659
14-00161129
Service Request Number: 14-00161129 • Address: 2769 W CLARENDON DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00161129
Address
2769 W CLARENDON DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T08:38:09.000
Status
Closed
Created Date
2014-05-07T08:38:09.000
Update Date
2014-05-07T08:39:50.000
Closed Date
2014-05-07T08:39:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471026.5193867400
Y Coordinate
6954189.1450252900
Lat Long Location
2769 W CLARENDON DR, DALLAS, TX, 75211
Unique Key
1120853472
14-00106467
Service Request Number: 14-00106467 • Address: 1710 E LAKEVIEW DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00106467
Address
1710 E LAKEVIEW DR, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Illegal Parking/No Parking Zone 1 -DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-12T16:46:37.000
Status
Closed
Created Date
2014-04-02T16:46:37.000
Update Date
2014-04-12T06:23:30.000
Closed Date
2014-04-12T06:23:29.000
Priority
Standard
Method Received Description
Web
X Coordinate
2485191.5635173200
Y Coordinate
6951745.5177995200
Lat Long Location
1710 E LAKEVIEW DR, DALLAS, TX, 75216
Unique Key
1117560740
13-00531852
Service Request Number: 13-00531852 • Address: W DANIELDALE RD & SEDGEMOOR AVE, DESOTO, 75232, DALLAS, TX 75232 • City Council District: 8
Service Request Number
13-00531852
Address
W DANIELDALE RD & SEDGEMOOR AVE, DESOTO, 75232, DALLAS, TX 75232
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-14T20:25:15.000
Status
Closed
Created Date
2013-10-16T20:25:15.000
Update Date
2013-12-11T07:48:08.000
Closed Date
2013-12-11T07:48:07.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2483807.3895489800
Y Coordinate
6917423.1621518200
Unique Key
1105157873
14-00143092
Service Request Number: 14-00143092 • Address: 106 E 10TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00143092
Address
106 E 10TH ST, DALLAS, TX 75203
City Council District
1
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-09T15:49:15.000
Status
Closed
Created Date
2014-04-25T15:49:15.000
Update Date
2014-04-25T15:50:50.000
Closed Date
2014-04-25T15:50:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2484131.6619882200
Y Coordinate
6958103.8362608100
Lat Long Location
106 E 10TH ST, DALLAS, TX, 75203
Unique Key
1119768794
14-00143067
Service Request Number: 14-00143067 • Address: 1415 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00143067
Address
1415 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-09T15:39:10.000
Status
Closed
Created Date
2014-04-25T15:39:10.000
Update Date
2014-05-31T07:56:40.000
Closed Date
2014-05-31T07:56:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486752.8720505600
Y Coordinate
6953048.7060225500
Lat Long Location
1415 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1119767104
14-00167585
Service Request Number: 14-00167585 • Address: 3300 S CENTRAL EXPY, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00167585
Address
3300 S CENTRAL EXPY, DALLAS, TX 75215
City Council District
7
Department
Police Department
Service Request Type
Homeless Encampment - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-09T19:56:47.000
Status
Closed
Created Date
2014-05-09T19:56:47.000
Update Date
2014-05-19T16:49:26.000
Closed Date
2014-05-19T16:49:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499736.5675662300
Y Coordinate
6964538.3335314900
Lat Long Location
3300 S CENTRAL EXPY, DALLAS, TX, 75215
Unique Key
1121238714
14-00161001
Service Request Number: 14-00161001 • Address: 1700 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00161001
Address
1700 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T08:04:21.000
Status
Closed
Created Date
2014-05-07T08:04:21.000
Update Date
2014-05-07T08:06:34.000
Closed Date
2014-05-07T08:06:33.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468438.8411994000
Y Coordinate
6951418.8818388900
Lat Long Location
1700 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1120846346
13-00531890
Service Request Number: 13-00531890 • Address: W ILLINOIS AVE & S COCKRELL HILL RD, DALLAS, 75211, DALLAS, TX • City Council District: 3
Service Request Number
13-00531890
Address
W ILLINOIS AVE & S COCKRELL HILL RD, DALLAS, 75211, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-14T22:16:07.000
Status
Closed
Created Date
2013-10-16T22:16:07.000
Update Date
2013-10-18T15:42:38.000
Closed Date
2013-10-18T15:40:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2463174.5679710300
Y Coordinate
6948791.9346620500
Unique Key
1105160468
13-00531963
Service Request Number: 13-00531963 • Address: NORTHLAKE DR & WATERVIEW RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
13-00531963
Address
NORTHLAKE DR & WATERVIEW RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-10-27T07:35:30.000
Status
Closed
Created Date
2013-10-17T07:35:30.000
Update Date
2013-10-17T10:03:56.000
Closed Date
2013-10-17T10:03:55.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2517287.7495155700
Y Coordinate
6995948.1285653600
Unique Key
1105166831
14-00161186
Service Request Number: 14-00161186 • Address: 5509 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00161186
Address
5509 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T08:48:18.000
Status
Closed
Created Date
2014-05-07T08:48:18.000
Update Date
2014-06-02T22:33:53.000
Closed Date
2014-05-31T22:33:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484727.4980983600
Y Coordinate
6996755.9918721300
Lat Long Location
5509 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120856785
14-00172779
Service Request Number: 14-00172779 • Address: 414 W LAURELAND RD, DALLAS, TX 75232 • City Council District: 3
Service Request Number
14-00172779
Address
414 W LAURELAND RD, DALLAS, TX 75232
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-25T15:35:55.000
Status
Closed
Created Date
2014-05-13T15:35:55.000
Update Date
2014-05-23T15:00:20.000
Closed Date
2014-05-23T15:00:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483018.3125489600
Y Coordinate
6932497.6746981000
Lat Long Location
414 W LAURELAND RD, DALLAS, TX, 75232
Unique Key
1121552832
14-00167629
Service Request Number: 14-00167629 • Address: 600 W PAGE AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00167629
Address
600 W PAGE AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-16T21:24:44.000
Status
Closed
Created Date
2014-05-09T21:24:44.000
Update Date
2014-05-09T21:30:07.000
Closed Date
2014-05-09T21:28:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2481266.1238144400
Y Coordinate
6956273.0325434500
Lat Long Location
600 W PAGE AVE, DALLAS, TX, 75208
Unique Key
1121242299
14-00161280
Service Request Number: 14-00161280 • Address: 724 N EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00161280
Address
724 N EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-16T09:09:18.000
Status
Closed
Created Date
2014-05-07T09:09:18.000
Update Date
2014-05-09T10:50:09.000
Closed Date
2014-05-09T10:50:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2477589.8466927600
Y Coordinate
6960477.3262483500
Lat Long Location
724 N EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1120862471
13-00531906
Service Request Number: 13-00531906 • Address: AMERICAN AIRLINES CENTER, DALLAS, TX 75201 • Department: Code Compliance District Group
Service Request Number
13-00531906
Address
AMERICAN AIRLINES CENTER, DALLAS, TX 75201
Department
Code Compliance District Group
Service Request Type
Noise Pollution - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2013-12-01T01:09:00.000
Status
Closed
Created Date
2013-10-17T01:09:00.000
Update Date
2013-10-18T05:46:24.000
Closed Date
2013-10-18T05:46:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1105161838
14-00081783
Service Request Number: 14-00081783 • Address: 952 N PLEASANT WOODS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00081783
Address
952 N PLEASANT WOODS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-17T12:55:30.000
Status
Closed
Created Date
2014-03-14T12:55:30.000
Update Date
2014-03-15T10:46:33.000
Closed Date
2014-03-15T10:46:33.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2540239.9044594300
Y Coordinate
6952512.8376790700
Lat Long Location
952 N PLEASANT WOODS DR, DALLAS, TX, 75217
Unique Key
1116006571
14-00161205
Service Request Number: 14-00161205 • Address: 1400 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00161205
Address
1400 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T08:52:18.000
Status
Closed
Created Date
2014-05-07T08:52:18.000
Update Date
2014-05-07T08:56:31.000
Closed Date
2014-05-07T08:56:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473745.6802233800
Y Coordinate
6952618.8640497200
Lat Long Location
1400 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1120857972
13-00512031
Service Request Number: 13-00512031 • Address: OLIVE ST & VICTORY AVE, DALLAS, 75202, DALLAS, TX • City Council District: 2
Service Request Number
13-00512031
Address
OLIVE ST & VICTORY AVE, DALLAS, 75202, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-11T18:44:15.000
Status
Closed
Created Date
2013-10-01T18:44:15.000
Update Date
2013-10-02T08:03:22.000
Closed Date
2013-10-02T08:03:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487518.9737070600
Y Coordinate
6974102.8611632900
Unique Key
1103809095
14-00172799
Service Request Number: 14-00172799 • Address: 5700 E UNIVERSITY BLVD, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00172799
Address
5700 E UNIVERSITY BLVD, DALLAS, TX 75206
City Council District
14
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-20T15:42:16.000
Status
Closed
Created Date
2014-05-13T15:42:16.000
Update Date
2014-05-13T15:44:43.000
Closed Date
2014-05-13T15:44:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499762.9915591100
Y Coordinate
6994916.8342734100
Lat Long Location
5700 E UNIVERSITY BLVD, DALLAS, TX, 75206
Unique Key
1121554160
14-00123833
Service Request Number: 14-00123833 • Address: 3543 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00123833
Address
3543 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T15:16:20.000
Status
Closed
Created Date
2014-04-14T15:16:20.000
Update Date
2014-04-16T10:39:03.000
Closed Date
2014-04-16T10:39:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488033.2365909200
Y Coordinate
6942150.6887576000
Lat Long Location
3543 S EWING AVE, DALLAS, TX, 75216
Unique Key
1118611102
14-00138470
Service Request Number: 14-00138470 • Address: 2373 ROCKYGLEN DR, DALLAS, TX • City Council District: 7
Service Request Number
14-00138470
Address
2373 ROCKYGLEN DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T12:45:40.000
Status
Closed
Created Date
2014-04-23T12:45:40.000
Update Date
2014-04-25T13:10:56.000
Closed Date
2014-04-25T13:10:55.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2521136.4105091900
Y Coordinate
6981703.6812876000
Lat Long Location
2373 ROCKYGLEN DR, DALLAS, TX
Unique Key
1119488165
13-00531888
Service Request Number: 13-00531888 • Address: LEMMON AVE & WELBORN ST, DALLAS, 75219, DALLAS, TX • City Council District: 14
Service Request Number
13-00531888
Address
LEMMON AVE & WELBORN ST, DALLAS, 75219, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-26T22:09:01.000
Status
Closed
Created Date
2013-10-16T22:09:01.000
Update Date
2013-10-17T09:32:25.000
Closed Date
2013-10-17T09:32:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489362.6157623900
Y Coordinate
6982207.8540137300
Unique Key
1105160313
13-00531904
Service Request Number: 13-00531904 • Address: ALLEY OF MATILDA AND PALO PINTO 4 HOUSES DOWN, DALLAS, TX • Department: Code Compliance District Group
Service Request Number
13-00531904
Address
ALLEY OF MATILDA AND PALO PINTO 4 HOUSES DOWN, DALLAS, TX
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-16T00:59:01.000
Status
Closed
Created Date
2013-10-17T00:59:01.000
Update Date
2013-10-17T14:30:17.000
Closed Date
2013-10-17T14:30:17.000
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Lat Long Location
4 HOUSES, DALLAS, TX
Unique Key
1105161736
13-00518313
Service Request Number: 13-00518313 • Address: MARVIN D LOVE FWY & W PENTAGON PKWY, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
13-00518313
Address
MARVIN D LOVE FWY & W PENTAGON PKWY, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-10T10:08:07.000
Status
Closed
Created Date
2013-10-07T10:08:07.000
Update Date
2013-10-07T11:04:09.000
Closed Date
2013-10-07T11:04:09.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478314.8500768800
Y Coordinate
6940160.7207195600
Unique Key
1104240443
14-00178131
Service Request Number: 14-00178131 • Address: 1322 N BECKLEY AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00178131
Address
1322 N BECKLEY AVE, DALLAS, TX 75203
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-31T10:36:59.000
Status
Closed
Created Date
2014-05-16T10:36:59.000
Update Date
2014-05-22T06:35:24.000
Closed Date
2014-05-22T06:35:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484046.1471923100
Y Coordinate
6963287.4328626900
Lat Long Location
1322 N BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1121889018
13-00531782
Service Request Number: 13-00531782 • Address: INWOOD RD & LEMMON AVE, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00531782
Address
INWOOD RD & LEMMON AVE, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-23T18:58:06.000
Status
Closed
Created Date
2013-10-16T18:58:06.000
Update Date
2013-10-19T17:05:08.000
Closed Date
2013-10-17T17:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482499.2919469800
Y Coordinate
6988947.9781725100
Unique Key
1105151012
14-00166588
Service Request Number: 14-00166588 • Address: 5405 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00166588
Address
5405 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Litter Cans Sanitation - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-23T12:39:18.000
Status
Closed
Created Date
2014-05-09T12:39:18.000
Update Date
2014-05-09T17:04:20.000
Closed Date
2014-05-09T17:04:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2506423.7977261100
Y Coordinate
6975558.1802162200
Lat Long Location
5405 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1121179974
14-00106451
Service Request Number: 14-00106451 • Address: 2900 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00106451
Address
2900 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-09T16:41:50.000
Status
Closed
Created Date
2014-04-02T16:41:50.000
Update Date
2014-04-02T16:44:18.000
Closed Date
2014-04-02T16:44:18.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2478110.1192046100
Y Coordinate
6947384.4199792700
Lat Long Location
2900 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1117559779
14-00161110
Service Request Number: 14-00161110 • Address: 327 AVENUE F, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00161110
Address
327 AVENUE F, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-14T08:33:35.000
Status
Closed
Created Date
2014-05-07T08:33:35.000
Update Date
2014-05-16T17:54:54.000
Closed Date
2014-05-11T10:19:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2492931.9927628400
Y Coordinate
6958538.0198014000
Lat Long Location
327 AVENUE, DALLAS, TX, 75203
Unique Key
1120852309
13-00531876
Service Request Number: 13-00531876 • Address: CASTILLO DRIVE, DALLAS, TX 75236 • Department: Code Compliance District Group
Service Request Number
13-00531876
Address
CASTILLO DRIVE, DALLAS, TX 75236
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-25T21:30:17.000
Status
Closed
Created Date
2013-10-16T21:30:17.000
Update Date
2013-11-18T11:00:35.000
Closed Date
2013-11-18T11:00:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
0.0000000000
Y Coordinate
0.0000000000
Unique Key
1105159461
14-00161206
Service Request Number: 14-00161206 • Address: 5535 W LOVERS LN, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00161206
Address
5535 W LOVERS LN, DALLAS, TX 75209
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-19T08:52:24.000
Status
Closed
Created Date
2014-05-07T08:52:24.000
Update Date
2014-06-04T21:47:46.000
Closed Date
2014-06-04T21:47:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484953.7768596500
Y Coordinate
6996759.6694684700
Lat Long Location
5535 W LOVERS LN, DALLAS, TX, 75209
Unique Key
1120858026
14-00169638
Service Request Number: 14-00169638 • Address: 327 W HOBSON AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00169638
Address
327 W HOBSON AVE, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-30T11:18:07.000
Status
Closed
Created Date
2014-05-12T11:18:07.000
Update Date
2014-10-06T11:09:13.000
Closed Date
2014-10-06T11:00:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483061.9304205600
Y Coordinate
6947203.0617927400
Lat Long Location
327 W HOBSON AVE, DALLAS, TX, 75224
Unique Key
1121368772
14-00161015
Service Request Number: 14-00161015 • Address: 1500 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00161015
Address
1500 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-07-11T08:10:15.000
Status
Closed
Created Date
2014-05-07T08:10:15.000
Update Date
2014-05-07T08:11:49.000
Closed Date
2014-05-07T08:11:49.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468440.6489781800
Y Coordinate
6951949.6553381000
Lat Long Location
1500 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1120847315
14-00163648
Service Request Number: 14-00163648 • Address: 3035 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00163648
Address
3035 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-19T10:51:55.000
Status
Closed
Created Date
2014-05-08T10:51:55.000
Update Date
2014-05-08T11:27:41.000
Closed Date
2014-05-08T11:27:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526478.7947038700
Y Coordinate
6982044.8569672600
Lat Long Location
3035 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1121008823
14-00154329
Service Request Number: 14-00154329 • Address: 2510 S MARSALIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00154329
Address
2510 S MARSALIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T11:54:14.000
Status
Closed
Created Date
2014-05-02T11:54:14.000
Update Date
2014-05-03T18:29:51.000
Closed Date
2014-05-03T18:29:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2486869.7142969500
Y Coordinate
6948209.6695861600
Lat Long Location
2510 S MARSALIS AVE, DALLAS, TX, 75216
Unique Key
1120449578
14-00085533
Service Request Number: 14-00085533 • Address: 1800 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00085533
Address
1800 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Urgent - TWM
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-23T09:14:13.000
Status
Closed
Created Date
2014-03-18T09:14:13.000
Update Date
2014-03-19T11:41:14.000
Closed Date
2014-03-18T12:52:00.000
Priority
Emergency
Method Received Description
Phone
X Coordinate
2468439.2972978300
Y Coordinate
6951071.8811041700
Lat Long Location
1800 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1116242686
14-00154326
Service Request Number: 14-00154326 • Address: 833 W LARAMIE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
14-00154326
Address
833 W LARAMIE LN, DALLAS, TX 75217
City Council District
8
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-07T11:53:52.000
Status
Closed
Created Date
2014-05-02T11:53:52.000
Update Date
2014-05-06T09:43:39.000
Closed Date
2014-05-06T09:43:38.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2536805.4355539500
Y Coordinate
6942262.0320121100
Lat Long Location
833 W LARAMIE LN, DALLAS, TX, 75217
Unique Key
1120449404
14-00167729
Service Request Number: 14-00167729 • Address: 1735 E ELMORE AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00167729
Address
1735 E ELMORE AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-11T07:49:56.000
Status
Closed
Created Date
2014-05-10T07:49:56.000
Update Date
2014-05-10T15:30:27.000
Closed Date
2014-05-10T15:30:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2492347.1814481600
Y Coordinate
6948636.2396732500
Lat Long Location
1735 E ELMORE AVE, DALLAS, TX, 75216
Unique Key
1121248733
13-00531919
Service Request Number: 13-00531919 • Address: GREENVILLE AVE & PARK LN, DALLAS, 75231, DALLAS, TX 75231 • City Council District: 13
Service Request Number
13-00531919
Address
GREENVILLE AVE & PARK LN, DALLAS, 75231, DALLAS, TX 75231
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-24T05:50:51.000
Status
Closed
Created Date
2013-10-17T05:50:51.000
Update Date
2013-10-17T12:02:17.000
Closed Date
2013-10-17T12:02:17.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Web
X Coordinate
2501226.3944354400
Y Coordinate
7004469.8486271000
Unique Key
1105163799
14-00159182
Service Request Number: 14-00159182 • Address: 359 S NACHITA DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00159182
Address
359 S NACHITA DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-15T09:22:57.000
Status
Closed
Created Date
2014-05-06T09:22:57.000
Update Date
2014-05-08T11:54:00.000
Closed Date
2014-05-08T11:53:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532900.9697630100
Y Coordinate
6945023.7136715100
Lat Long Location
359 S NACHITA DR, DALLAS, TX, 75217
Unique Key
1120736461
13-00561085
Service Request Number: 13-00561085 • Address: MERRELL RD & SHERBROOK LN, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
13-00561085
Address
MERRELL RD & SHERBROOK LN, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-12-07T10:30:49.000
Status
Closed
Created Date
2013-11-07T10:30:49.000
Update Date
2013-12-24T08:31:27.000
Closed Date
2013-12-24T08:31:27.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475688.4200511800
Y Coordinate
7009888.0513638100
Unique Key
1107115262
14-00106313
Service Request Number: 14-00106313 • Address: 731 N HASKELL AVE, DALLAS, TX 75246 • City Council District: 2
Service Request Number
14-00106313
Address
731 N HASKELL AVE, DALLAS, TX 75246
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-08T15:58:53.000
Status
Duplicate (closed)
Created Date
2014-04-02T15:58:53.000
Update Date
2014-05-21T10:44:58.000
Closed Date
2014-05-21T10:44:58.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2498213.6715308500
Y Coordinate
6975826.2768871100
Lat Long Location
731 N HASKELL AVE, DALLAS, TX, 75246
Unique Key
1117550620