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311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00180136
Service Request Number: 14-00180136 • Address: 3076 W LAWTHER DR, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00180136
Address
3076 W LAWTHER DR, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-19T11:44:00.000
Status
Closed
Created Date
2014-05-18T11:44:00.000
Update Date
2014-05-19T11:11:38.000
Closed Date
2014-05-19T09:51:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Mobile Apps
X Coordinate
2511320.5046055900
Y Coordinate
6987865.9292238600
Lat Long Location
3076 W LAWTHER DR, DALLAS, TX, 75214
Unique Key
1122016548
13-00592096
Service Request Number: 13-00592096 • Address: E LAKE HIGHLANDS DR & E NORTHWEST HWY, DALLAS, 75238, DALLAS, TX • City Council District: 9
Service Request Number
13-00592096
Address
E LAKE HIGHLANDS DR & E NORTHWEST HWY, DALLAS, 75238, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-12-14T15:15:34.000
Status
Closed
Created Date
2013-12-04T15:15:34.000
Update Date
2013-12-09T14:41:25.000
Closed Date
2013-12-09T14:41:23.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2520968.3318515000
Y Coordinate
7002062.4026210800
Unique Key
1109119608
14-00049815
Service Request Number: 14-00049815 • Address: 206 E JERDEN LN, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00049815
Address
206 E JERDEN LN, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-03-24T09:39:21.000
Status
Closed
Created Date
2014-02-14T09:39:21.000
Update Date
2014-03-04T08:35:49.000
Closed Date
2014-03-03T08:35:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484638.0984600200
Y Coordinate
6954610.1842017600
Lat Long Location
206 E JERDEN LN, DALLAS, TX, 75203
Unique Key
1113957570
14-00154382
Service Request Number: 14-00154382 • Address: 4115 SOUTH BETTER DR, DALLAS, TX 75229 • City Council District: 13
Service Request Number
14-00154382
Address
4115 SOUTH BETTER DR, DALLAS, TX 75229
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-03T12:18:29.000
Status
Closed
Created Date
2014-05-02T12:18:29.000
Update Date
2014-05-02T14:56:17.000
Closed Date
2014-05-02T14:40:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2477761.0911944600
Y Coordinate
7008763.6337676900
Lat Long Location
4115 SOUTH BETTER DR, DALLAS, TX, 75229
Unique Key
1120453018
14-00106580
Service Request Number: 14-00106580 • Address: 3616 S LEDBETTER DR, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00106580
Address
3616 S LEDBETTER DR, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-05T17:58:29.000
Status
Closed
Created Date
2014-04-02T17:58:29.000
Update Date
2014-04-03T09:24:25.000
Closed Date
2014-04-03T09:24:24.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2453071.3148831200
Y Coordinate
6941030.4177084200
Lat Long Location
3616 S LEDBETTER DR, DALLAS, TX, 75236
Unique Key
1117567419
13-00535488
Service Request Number: 13-00535488 • Address: E MOCKINGBIRD LN & N CENTRAL EXPY, DALLAS, 75205, DALLAS, TX • City Council District: 14
Service Request Number
13-00535488
Address
E MOCKINGBIRD LN & N CENTRAL EXPY, DALLAS, 75205, DALLAS, TX
City Council District
14
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-18T13:23:17.000
Status
Closed
Created Date
2013-10-19T13:23:17.000
Update Date
2013-10-23T08:55:13.000
Closed Date
2013-10-23T08:55:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497110.4034036400
Y Coordinate
6991661.7538540100
Unique Key
1105400900
13-00541382
Service Request Number: 13-00541382 • Address: FOREST LN & N CENTRAL EXPY, DALLAS, 75251, DALLAS, TX • City Council District: 11
Service Request Number
13-00541382
Address
FOREST LN & N CENTRAL EXPY, DALLAS, 75251, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2013-10-30T16:31:00.000
Status
Closed
Created Date
2013-10-23T16:31:00.000
Update Date
2013-11-07T11:50:31.000
Closed Date
2013-11-06T11:50:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2499679.9633020800
Y Coordinate
7018143.4437770100
Unique Key
1105799785
13-00541428
Service Request Number: 13-00541428 • Address: 8300 W JEFFERSON BLVD, DALLAS, TX 75051 • City Council District: 3
Service Request Number
13-00541428
Address
8300 W JEFFERSON BLVD, DALLAS, TX 75051
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2013-11-30T16:48:02.000
Status
Closed
Created Date
2013-10-23T16:48:02.000
Update Date
2013-11-01T16:16:40.000
Closed Date
2013-11-01T16:16:39.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Standard
Method Received Description
Web
X Coordinate
2442408.8698513100
Y Coordinate
6957881.9037192700
Lat Long Location
8300 W JEFFERSON BLVD, DALLAS, TX, 75051
Unique Key
1105803198
14-00156513
Service Request Number: 14-00156513 • Address: 2915 SOUTHLAND ST, DALLAS, TX • City Council District: 7
Service Request Number
14-00156513
Address
2915 SOUTHLAND ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-23T22:43:55.000
Status
Closed
Created Date
2014-05-04T22:43:55.000
Update Date
2014-10-30T13:01:35.000
Closed Date
2014-10-29T13:01:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2505873.5508182700
Y Coordinate
6963248.4963579100
Lat Long Location
2915 SOUTHLAND ST, DALLAS, TX
Unique Key
1120580033
14-00176966
Service Request Number: 14-00176966 • Address: 5041 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00176966
Address
5041 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-27T15:37:01.000
Status
Closed
Created Date
2014-05-15T15:37:01.000
Update Date
2014-05-15T15:45:47.000
Closed Date
2014-05-15T15:45:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506125.1932535400
Y Coordinate
6961862.6410464000
Lat Long Location
5041 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1121814358
14-00176956
Service Request Number: 14-00176956 • Address: 1014 S FRANKLIN ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00176956
Address
1014 S FRANKLIN ST, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-18T15:34:49.000
Status
Closed
Created Date
2014-05-15T15:34:49.000
Update Date
2014-05-15T19:22:06.000
Closed Date
2014-05-15T19:22:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473031.9291438400
Y Coordinate
6954531.0707790000
Lat Long Location
1014 S FRANKLIN ST, DALLAS, TX, 75211
Unique Key
1121813778
14-00145844
Service Request Number: 14-00145844 • Address: 317 S ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00145844
Address
317 S ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T13:14:05.000
Status
Closed
Created Date
2014-04-28T13:14:05.000
Update Date
2014-04-30T11:56:09.000
Closed Date
2014-04-30T11:56:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2540766.0637265900
Y Coordinate
6945669.4110858700
Lat Long Location
317 S ACRES DR, DALLAS, TX, 75217
Unique Key
1119945941
14-00138622
Service Request Number: 14-00138622 • Address: 1150 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00138622
Address
1150 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-29T13:45:27.000
Status
Closed
Created Date
2014-04-23T13:45:27.000
Update Date
2014-04-23T13:47:32.000
Closed Date
2014-04-23T13:47:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488842.5475812200
Y Coordinate
6943919.4886034000
Lat Long Location
1150 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1119497119
14-00175416
Service Request Number: 14-00175416 • Address: 2120 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00175416
Address
2120 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T18:10:47.000
Status
Closed
Created Date
2014-05-14T18:10:47.000
Update Date
2014-05-22T15:38:22.000
Closed Date
2014-05-22T15:38:22.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2535123.9633547700
Y Coordinate
6960430.7838524600
Lat Long Location
2120 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1121713508
14-00168053
Service Request Number: 14-00168053 • Address: 600 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00168053
Address
600 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T14:37:12.000
Status
Closed
Created Date
2014-05-10T14:37:12.000
Update Date
2014-05-12T12:14:39.000
Closed Date
2014-05-12T12:14:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469989.1507144000
Y Coordinate
6956128.7364136800
Lat Long Location
600 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1121269050
14-00163908
Service Request Number: 14-00163908 • Address: 5204 S BUCKNER BLVD, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00163908
Address
5204 S BUCKNER BLVD, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-20T11:51:40.000
Status
Closed
Created Date
2014-05-08T11:51:40.000
Update Date
2014-07-24T11:03:16.000
Closed Date
2014-07-24T11:03:14.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2526237.1799669700
Y Coordinate
6974415.9441049300
Lat Long Location
5204 S BUCKNER BLVD, DALLAS, TX, 75227
Unique Key
1121024262
14-00145996
Service Request Number: 14-00145996 • Address: 4528 S LAMAR ST, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00145996
Address
4528 S LAMAR ST, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-03T14:16:52.000
Status
Closed
Created Date
2014-04-28T14:16:52.000
Update Date
2014-04-28T14:18:31.000
Closed Date
2014-04-28T14:18:31.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501867.0640152000
Y Coordinate
6959607.0997486700
Lat Long Location
4528 S LAMAR ST, DALLAS, TX, 75215
Unique Key
1119955207
14-00162008
Service Request Number: 14-00162008 • Address: 2511 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00162008
Address
2511 S HAMPTON RD, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2014-07-11T13:12:17.000
Status
Closed
Created Date
2014-05-07T13:12:17.000
Update Date
2014-05-14T08:12:47.000
Closed Date
2014-05-14T08:12:47.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473706.4085050500
Y Coordinate
6949320.1910311100
Lat Long Location
2511 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1120907589
14-00024388
Service Request Number: 14-00024388 • Address: BRUTON RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00024388
Address
BRUTON RD & N JIM MILLER RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-02-28T08:30:03.000
Status
Closed
Created Date
2014-01-23T08:30:03.000
Update Date
2014-01-28T10:49:27.000
Closed Date
2014-01-28T10:49:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2521745.2713846100
Y Coordinate
6960133.5971806900
Unique Key
1112369922
14-00167967
Service Request Number: 14-00167967 • Address: 2200 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00167967
Address
2200 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Bite -CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-17T13:06:45.000
Status
Closed
Created Date
2014-05-10T13:06:45.000
Update Date
2014-05-20T10:31:25.000
Closed Date
2014-05-20T10:31:01.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2537823.7648603900
Y Coordinate
6960910.9488489300
Lat Long Location
2200 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1121263772
14-00159373
Service Request Number: 14-00159373 • Address: 2808 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00159373
Address
2808 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-20T10:10:51.000
Status
Closed
Created Date
2014-05-06T10:10:51.000
Update Date
2014-05-12T12:03:59.000
Closed Date
2014-05-12T12:03:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488030.3872571600
Y Coordinate
6946096.4407459800
Lat Long Location
2808 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120748736
14-00106626
Service Request Number: 14-00106626 • Address: 2500 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00106626
Address
2500 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-16T20:04:58.000
Status
Closed
Created Date
2014-04-02T20:04:58.000
Update Date
2014-04-03T09:33:16.000
Closed Date
2014-04-03T09:31:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472968.2956566800
Y Coordinate
6956542.2993193500
Lat Long Location
2500 W 12TH ST, DALLAS, TX, 75211
Unique Key
1117572694
13-00535561
Service Request Number: 13-00535561 • Address: SEAGOVILLE RD & RAVENVIEW RD, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
13-00535561
Address
SEAGOVILLE RD & RAVENVIEW RD, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-22T15:05:30.000
Status
Closed
Created Date
2013-10-19T15:05:30.000
Update Date
2013-10-19T20:56:06.000
Closed Date
2013-10-19T20:55:00.000
Outcome
Unresolved - Referred for Final Resolution
Priority
Urgent
Method Received Description
Phone
X Coordinate
2553563.9460274000
Y Coordinate
6941401.3298522100
Unique Key
1105405528
13-00561402
Service Request Number: 13-00561402 • Address: JULIUS SCHEPPS FWY & L B J RAMP, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
13-00561402
Address
JULIUS SCHEPPS FWY & L B J RAMP, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-10T12:56:33.000
Status
Closed
Created Date
2013-11-07T12:56:33.000
Update Date
2014-01-06T13:21:26.000
Closed Date
2014-01-06T13:21:26.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2514252.5012223400
Y Coordinate
6928324.9087756100
Unique Key
1107136025
14-00168037
Service Request Number: 14-00168037 • Address: 1200 S WESTMORELAND RD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00168037
Address
1200 S WESTMORELAND RD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-19T14:29:02.000
Status
Closed
Created Date
2014-05-10T14:29:02.000
Update Date
2014-05-12T12:01:51.000
Closed Date
2014-05-12T12:01:51.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468425.0522370300
Y Coordinate
6953520.8853589300
Lat Long Location
1200 S WESTMORELAND RD, DALLAS, TX, 75211
Unique Key
1121268011
14-00161980
Service Request Number: 14-00161980 • Address: 1923 W ILLINOIS AVE, DALLAS, TX • City Council District: 1
Service Request Number
14-00161980
Address
1923 W ILLINOIS AVE, DALLAS, TX
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-12T12:56:51.000
Status
Closed
Created Date
2014-05-07T12:56:51.000
Update Date
2014-05-08T08:46:57.000
Closed Date
2014-05-08T08:46:16.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2475456.7639094800
Y Coordinate
6949006.8695384700
Lat Long Location
1923 W ILLINOIS AVE, DALLAS, TX
Unique Key
1120905507
14-00081800
Service Request Number: 14-00081800 • Address: 5118 N HALL ST, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00081800
Address
5118 N HALL ST, DALLAS, TX 75235
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Recycling ROLL CART NEW - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-25T13:07:15.000
Status
Closed
Created Date
2014-03-14T13:07:15.000
Update Date
2014-03-18T08:25:56.000
Closed Date
2014-03-18T08:25:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484124.6750376400
Y Coordinate
6986538.5379957100
Lat Long Location
5118 N HALL ST, DALLAS, TX, 75235
Unique Key
1116007682
14-00175464
Service Request Number: 14-00175464 • Address: 3200 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00175464
Address
3200 S HAMPTON RD, DALLAS, TX 75224
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Graffiti Traffic Signs - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-04T20:08:50.000
Status
Closed
Created Date
2014-05-14T20:08:50.000
Update Date
2014-05-16T13:27:29.000
Closed Date
2014-05-16T13:27:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2473858.9486005400
Y Coordinate
6943612.6382196300
Lat Long Location
3200 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1121720270
14-00106548
Service Request Number: 14-00106548 • Address: 8599 W CAMP WISDOM RD, DALLAS, TX 75052 • City Council District: 3
Service Request Number
14-00106548
Address
8599 W CAMP WISDOM RD, DALLAS, TX 75052
City Council District
3
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-04-16T17:26:52.000
Status
Closed
Created Date
2014-04-02T17:26:52.000
Update Date
2016-07-19T13:36:00.000
Closed Date
2016-07-19T13:35:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2436412.4136826200
Y Coordinate
6925111.2932651500
Lat Long Location
8599 W CAMP WISDOM RD, DALLAS, TX, 75052
Unique Key
1117565305
14-00175375
Service Request Number: 14-00175375 • Address: 10222 N WALTON WALKER BLVD, DALLAS, TX 75220 • City Council District: 6
Service Request Number
14-00175375
Address
10222 N WALTON WALKER BLVD, DALLAS, TX 75220
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-22T17:28:35.000
Status
Closed
Created Date
2014-05-14T17:28:35.000
Update Date
2014-08-05T16:46:39.000
Closed Date
2014-08-05T16:46:38.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2459255.6789295600
Y Coordinate
6999920.0709886300
Lat Long Location
10222 N WALTON WALKER BLVD, DALLAS, TX, 75220
Unique Key
1121710950
14-00024405
Service Request Number: 14-00024405 • Address: W DAVIS ST & N BECKLEY AVE, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00024405
Address
W DAVIS ST & N BECKLEY AVE, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - Maintenance - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-04-04T08:34:14.000
Status
Closed
Created Date
2014-01-23T08:34:14.000
Update Date
2014-01-31T07:19:16.000
Closed Date
2014-01-31T07:19:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2484078.2250151900
Y Coordinate
6959701.1942102900
Unique Key
1112370904
13-00541406
Service Request Number: 13-00541406 • Address: ABRAMS RD & E LOVERS LN, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
13-00541406
Address
ABRAMS RD & E LOVERS LN, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-02T16:39:40.000
Status
Closed
Created Date
2013-10-23T16:39:40.000
Update Date
2013-10-24T09:53:24.000
Closed Date
2013-10-24T09:53:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505006.2251124300
Y Coordinate
6996974.6022941300
Unique Key
1105801801
14-00156477
Service Request Number: 14-00156477 • Address: 1420 MARTIN LUTHER KING JR BLVD, DALLAS, TX • City Council District: 7
Service Request Number
14-00156477
Address
1420 MARTIN LUTHER KING JR BLVD, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-10-23T21:18:00.000
Status
Closed
Created Date
2014-05-04T21:18:00.000
Update Date
2014-05-12T12:52:57.000
Closed Date
2014-05-12T12:52:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2497551.8905749500
Y Coordinate
6963769.3550454300
Lat Long Location
1420 MARTIN LUTHER KING JR BLVD, DALLAS, TX
Unique Key
1120577900
14-00145945
Service Request Number: 14-00145945 • Address: 2606 N GARRETT AVE, DALLAS, TX 75206 • City Council District: 14
Service Request Number
14-00145945
Address
2606 N GARRETT AVE, DALLAS, TX 75206
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Visibility Obstruction-STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-05-16T13:58:24.000
Status
Closed
Created Date
2014-04-28T13:58:24.000
Update Date
2014-04-29T14:24:47.000
Closed Date
2014-04-29T14:24:46.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2496080.1343601600
Y Coordinate
6983799.6600203000
Lat Long Location
2606 N GARRETT AVE, DALLAS, TX, 75206
Unique Key
1119951945
14-00176967
Service Request Number: 14-00176967 • Address: 5041 S MALCOLM X BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
14-00176967
Address
5041 S MALCOLM X BLVD, DALLAS, TX 75215
City Council District
7
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-27T15:37:06.000
Status
Closed
Created Date
2014-05-15T15:37:06.000
Update Date
2014-05-15T15:52:32.000
Closed Date
2014-05-15T15:45:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506125.1899362200
Y Coordinate
6961862.6409628600
Lat Long Location
5041 S MALCOLM X BLVD, DALLAS, TX, 75215
Unique Key
1121814417
14-00119564
Service Request Number: 14-00119564 • Address: 201 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00119564
Address
201 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale Apts - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-22T07:16:38.000
Status
Closed
Created Date
2014-04-11T07:16:38.000
Update Date
2014-04-19T14:55:57.000
Closed Date
2014-04-19T14:55:56.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2477556.8939262100
Y Coordinate
6957683.2396666500
Lat Long Location
201 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1118352610
13-00535550
Service Request Number: 13-00535550 • Address: OLD SEAGOVILLE RD & LEVANT AVE, DALLAS, 75217, DALLAS, TX 75217 • City Council District: 5
Service Request Number
13-00535550
Address
OLD SEAGOVILLE RD & LEVANT AVE, DALLAS, 75217, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-02T14:50:24.000
Status
Closed
Created Date
2013-10-19T14:50:24.000
Update Date
2013-10-25T08:53:19.000
Closed Date
2013-10-25T08:53:17.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2538632.4693897400
Y Coordinate
6944483.4046921900
Unique Key
1105404867
14-00163897
Service Request Number: 14-00163897 • Address: 915 N JESTER AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00163897
Address
915 N JESTER AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-11T11:49:33.000
Status
Closed
Created Date
2014-05-08T11:49:33.000
Update Date
2014-05-09T19:57:55.000
Closed Date
2014-05-09T19:37:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2468729.8332479800
Y Coordinate
6960674.2263121300
Lat Long Location
915 N JESTER AVE, DALLAS, TX, 75211
Unique Key
1121023597
14-00175456
Service Request Number: 14-00175456 • Address: 2611 W 12TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00175456
Address
2611 W 12TH ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Brush/Bulk Items - Missed - SAN
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-29T19:46:49.000
Status
Closed
Created Date
2014-05-14T19:46:49.000
Update Date
2014-05-19T08:27:29.000
Closed Date
2014-05-19T08:27:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2472252.6944279300
Y Coordinate
6956569.8805807600
Lat Long Location
2611 W 12TH ST, DALLAS, TX, 75211
Unique Key
1121717544
14-00123895
Service Request Number: 14-00123895 • Address: 2706 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 3
Service Request Number
14-00123895
Address
2706 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-23T15:31:10.000
Status
Closed
Created Date
2014-04-14T15:31:10.000
Update Date
2014-04-18T08:49:40.000
Closed Date
2014-04-18T08:49:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2471498.4176986400
Y Coordinate
6948869.1282729200
Lat Long Location
2706 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1118614829
14-00175397
Service Request Number: 14-00175397 • Address: 5511 W AMHERST AVE, DALLAS, TX 75209 • City Council District: 13
Service Request Number
14-00175397
Address
5511 W AMHERST AVE, DALLAS, TX 75209
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Storm Brush - Debris - SAN
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-13T17:48:11.000
Status
Closed
Created Date
2014-05-14T17:48:11.000
Update Date
2014-05-20T15:39:19.000
Closed Date
2014-05-20T15:39:18.000
Outcome
Debris Placed on Truck
Priority
Standard
Method Received Description
Phone
X Coordinate
2484705.9472200800
Y Coordinate
6997136.9968716400
Lat Long Location
5511 W AMHERST AVE, DALLAS, TX, 75209
Unique Key
1121712373
14-00106612
Service Request Number: 14-00106612 • Address: 2606 N BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00106612
Address
2606 N BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-08T19:22:03.000
Status
Closed
Created Date
2014-04-02T19:22:03.000
Update Date
2014-04-09T23:06:50.000
Closed Date
2014-04-09T23:06:49.000
Priority
Standard
Method Received Description
Proactive
X Coordinate
2524757.4132449200
Y Coordinate
6984945.0863628200
Lat Long Location
2606 N BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1117569698
14-00186958
Service Request Number: 14-00186958 • Address: 200 W SUFFOLK AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00186958
Address
200 W SUFFOLK AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-29T18:04:06.000
Status
Closed
Created Date
2014-05-21T18:04:06.000
Update Date
2014-05-21T18:07:56.000
Closed Date
2014-05-21T18:07:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483603.6101157000
Y Coordinate
6954867.6214375400
Lat Long Location
200 W SUFFOLK AVE, DALLAS, TX, 75208
Unique Key
1122434538
14-00085712
Service Request Number: 14-00085712 • Address: 523 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00085712
Address
523 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-27T10:01:40.000
Status
Closed
Created Date
2014-03-18T10:01:40.000
Update Date
2014-03-20T08:55:30.000
Closed Date
2014-03-20T08:55:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2486254.6666530200
Y Coordinate
6961417.5248890500
Lat Long Location
523 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1116253448
14-00145804
Service Request Number: 14-00145804 • Address: 2808 N ST AUGUSTINE DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00145804
Address
2808 N ST AUGUSTINE DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Plumbing Violation Apts - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-23T12:53:57.000
Status
Closed
Created Date
2014-04-28T12:53:57.000
Update Date
2014-04-29T16:31:38.000
Closed Date
2014-04-29T16:31:36.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2535069.7727067300
Y Coordinate
6964258.0342937100
Lat Long Location
2808 N ST AUGUSTINE DR, DALLAS, TX, 75227
Unique Key
1119943413
13-00561518
Service Request Number: 13-00561518 • Address: N WALTON WALKER BLVD & W JEFFERSON BLVD, DALLAS, 75211, DALLAS, TX • City Council District: 6
Service Request Number
13-00561518
Address
N WALTON WALKER BLVD & W JEFFERSON BLVD, DALLAS, 75211, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-11-10T13:56:59.000
Status
Closed
Created Date
2013-11-07T13:56:59.000
Update Date
2013-11-08T11:51:35.000
Closed Date
2013-11-08T11:51:34.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2454656.7550581000
Y Coordinate
6958696.4863520100
Unique Key
1107143563
13-00561423
Service Request Number: 13-00561423 • Address: BRUTON RD & HILLBURN DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
13-00561423
Address
BRUTON RD & HILLBURN DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-11-17T13:09:30.000
Status
Closed
Created Date
2013-11-07T13:09:30.000
Update Date
2013-11-07T13:52:57.000
Closed Date
2013-11-07T13:52:56.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2524384.8270925900
Y Coordinate
6960203.5366349100
Unique Key
1107137267
14-00166412
Service Request Number: 14-00166412 • Address: 3108 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00166412
Address
3108 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2014-07-08T11:38:16.000
Status
Closed
Created Date
2014-05-09T11:38:16.000
Update Date
2014-06-27T08:15:24.000
Closed Date
2014-06-27T08:15:24.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499478.2833399400
Y Coordinate
6947924.6023706200
Lat Long Location
3108 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1121170613
14-00226099
Service Request Number: 14-00226099 • Address: 6111 ROYAL LN, DALLAS, TX • City Council District: 11
Service Request Number
14-00226099
Address
6111 ROYAL LN, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-06-30T19:52:33.000
Status
Closed
Created Date
2014-06-14T19:52:33.000
Update Date
2014-06-17T11:43:27.000
Closed Date
2014-06-17T11:43:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2490041.9405966700
Y Coordinate
7012745.8788098400
Lat Long Location
6111 ROYAL LN, DALLAS, TX
Unique Key
1124841576
14-00162115
Service Request Number: 14-00162115 • Address: 2100 NEAL ST, DALLAS, TX • City Council District: 6
Service Request Number
14-00162115
Address
2100 NEAL ST, DALLAS, TX
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-08T14:09:21.000
Status
Closed
Created Date
2014-05-07T14:09:21.000
Update Date
2014-05-08T08:30:58.000
Closed Date
2014-05-08T08:22:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Urgent
Method Received Description
Phone
X Coordinate
2476891.7561033200
Y Coordinate
6967571.6031088300
Lat Long Location
2100 NEAL ST, DALLAS, TX
Unique Key
1120914325
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