311 Service Requests for Fiscal Year 2013 - 2014

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2013 to September 30, 2014.

Archive 311 Dataset chqn-8pms 21 fields
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14-00147240
Service Request Number: 14-00147240 • Address: 6212 S LANCASTER RD, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00147240
Address
6212 S LANCASTER RD, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T09:05:24.000
Status
Closed
Created Date
2014-04-29T09:05:24.000
Update Date
2014-06-06T09:47:39.000
Closed Date
2014-06-06T09:47:35.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2496887.7205545800
Y Coordinate
6931146.8022930100
Lat Long Location
6212 S LANCASTER RD, DALLAS, TX, 75241
Unique Key
1120035182
14-00105411
Service Request Number: 14-00105411 • Address: 9637 LAKEMONT DR, DALLAS, TX • City Council District: 6
Service Request Number
14-00105411
Address
9637 LAKEMONT DR, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-09-22T10:05:57.000
Status
Closed
Created Date
2014-04-02T10:05:57.000
Update Date
2014-04-03T08:25:31.000
Closed Date
2014-04-03T08:25:28.000
Priority
Standard
Method Received Description
Web
X Coordinate
2477005.3660990200
Y Coordinate
7004974.2477111100
Lat Long Location
9637 LAKEMONT DR, DALLAS, TX
Unique Key
1117494255
14-00144600
Service Request Number: 14-00144600 • Address: 1411 N COCKRELL HILL RD, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00144600
Address
1411 N COCKRELL HILL RD, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T23:15:50.000
Status
Closed
Created Date
2014-04-27T23:15:50.000
Update Date
2014-04-28T09:23:42.000
Closed Date
2014-04-28T09:23:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2462432.7107726300
Y Coordinate
6962834.5944920000
Lat Long Location
1411 N COCKRELL HILL RD, DALLAS, TX, 75211
Unique Key
1119867957
14-00129409
Service Request Number: 14-00129409 • Address: 1127 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00129409
Address
1127 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T11:56:19.000
Status
Closed
Created Date
2014-04-17T11:56:19.000
Update Date
2014-04-17T12:46:27.000
Closed Date
2014-04-17T12:46:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Police/Fire Dispatch
X Coordinate
2484189.3287912100
Y Coordinate
6954111.5529572900
Lat Long Location
1127 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1118945572
14-00147248
Service Request Number: 14-00147248 • Address: 615 N MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00147248
Address
615 N MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-11T09:06:45.000
Status
Closed
Created Date
2014-04-29T09:06:45.000
Update Date
2014-06-04T09:11:35.000
Closed Date
2014-06-04T09:11:33.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486249.8616964100
Y Coordinate
6961772.6727143300
Lat Long Location
615 N MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1120035642
14-00155455
Service Request Number: 14-00155455 • Address: 300 W CLARENDON DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00155455
Address
300 W CLARENDON DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-09T19:58:22.000
Status
Closed
Created Date
2014-05-02T19:58:22.000
Update Date
2014-05-02T20:03:03.000
Closed Date
2014-05-02T20:03:02.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482907.6233760400
Y Coordinate
6954217.7242756700
Lat Long Location
300 W CLARENDON DR, DALLAS, TX, 75208
Unique Key
1120511072
14-00136595
Service Request Number: 14-00136595 • Address: 2863 ST DAVID DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00136595
Address
2863 ST DAVID DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-29T14:51:36.000
Status
Closed
Created Date
2014-04-22T14:51:36.000
Update Date
2014-04-25T06:28:56.000
Closed Date
2014-04-25T06:28:55.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2470240.5667572300
Y Coordinate
6945885.4130345900
Lat Long Location
2863 ST DAVID DR, DALLAS, TX
Unique Key
1119373728
14-00144596
Service Request Number: 14-00144596 • Address: 7100 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00144596
Address
7100 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-12T23:03:57.000
Status
Closed
Created Date
2014-04-27T23:03:57.000
Update Date
2014-05-15T09:59:59.000
Closed Date
2014-05-15T09:59:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2510792.7634178700
Y Coordinate
6980131.9784472100
Lat Long Location
7100 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1119867662
14-00139442
Service Request Number: 14-00139442 • Address: 5800 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00139442
Address
5800 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Loose Aggressive - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-26T18:05:08.000
Status
Closed
Created Date
2014-04-23T18:05:08.000
Update Date
2014-04-27T15:08:07.000
Closed Date
2014-04-27T14:58:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2463460.0272663200
Y Coordinate
6932833.6918743000
Lat Long Location
5800 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1119543397
14-00137146
Service Request Number: 14-00137146 • Address: 216 W 8TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00137146
Address
216 W 8TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-25T18:29:24.000
Status
Closed
Created Date
2014-04-22T18:29:24.000
Update Date
2014-04-24T10:18:37.000
Closed Date
2014-04-24T10:18:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483431.3988068600
Y Coordinate
6959170.0166063700
Lat Long Location
216 W 8TH ST, DALLAS, TX, 75208
Unique Key
1119407104
14-00129546
Service Request Number: 14-00129546 • Address: 210 S RAVINIA DR, DALLAS, TX 75211 • City Council District: 1
Service Request Number
14-00129546
Address
210 S RAVINIA DR, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-18T13:04:40.000
Status
Closed
Created Date
2014-04-17T13:04:40.000
Update Date
2014-04-17T13:14:25.000
Closed Date
2014-04-17T13:14:23.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2469609.5322216200
Y Coordinate
6957501.1165236700
Lat Long Location
210 S RAVINIA DR, DALLAS, TX, 75211
Unique Key
1118953065
13-00519637
Service Request Number: 13-00519637 • Address: GOODNIGHT LN & WALNUT HILL LN, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00519637
Address
GOODNIGHT LN & WALNUT HILL LN, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-15T06:40:40.000
Status
Closed
Created Date
2013-10-08T06:40:40.000
Update Date
2013-10-14T08:45:29.000
Closed Date
2013-10-14T08:45:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2459476.6577695400
Y Coordinate
7007191.6480552600
Unique Key
1104326377
13-00519617
Service Request Number: 13-00519617 • Address: N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00519617
Address
N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-09T01:45:37.000
Status
Closed
Created Date
2013-10-08T01:45:37.000
Update Date
2013-10-08T01:51:32.000
Closed Date
2013-10-08T01:45:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2499541.6209729900
Y Coordinate
7007516.5984502200
Unique Key
1104324394
13-00519643
Service Request Number: 13-00519643 • Address: E NORTHWEST HWY & N BUCKNER BLVD, DALLAS, 75238, DALLAS, TX 75218 • City Council District: 9
Service Request Number
13-00519643
Address
E NORTHWEST HWY & N BUCKNER BLVD, DALLAS, 75238, DALLAS, TX 75218
City Council District
9
Department
Trinity Watershed Management
Service Request Type
Chemical Spill Routine - TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-10-18T07:04:48.000
Status
Closed
Created Date
2013-10-08T07:04:48.000
Update Date
2013-10-08T16:59:56.000
Closed Date
2013-10-08T16:59:56.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2515106.5004047500
Y Coordinate
7000745.5754015400
Unique Key
1104326950
14-00146302
Service Request Number: 14-00146302 • Address: 1515 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00146302
Address
1515 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Park/Recreation Department
Service Request Type
High Weeds Parks - PKR
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-12T15:37:56.000
Status
Closed
Created Date
2014-04-28T15:37:56.000
Update Date
2014-05-02T10:02:47.000
Closed Date
2014-05-02T10:02:47.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2492017.9030201100
Y Coordinate
6936061.8211060400
Lat Long Location
1515 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1119972408
13-00519745
Service Request Number: 13-00519745 • Address: SCYENE RD & LAWNVIEW AVE, DALLAS, 75227, DALLAS, TX • City Council District: 7
Service Request Number
13-00519745
Address
SCYENE RD & LAWNVIEW AVE, DALLAS, 75227, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-18T08:29:55.000
Status
Closed
Created Date
2013-10-08T08:29:55.000
Update Date
2013-10-08T10:47:04.000
Closed Date
2013-10-08T10:47:03.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2515787.7527794400
Y Coordinate
6966207.5943827600
Unique Key
1104334269
14-00139461
Service Request Number: 14-00139461 • Address: 729 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00139461
Address
729 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-07T18:34:39.000
Status
Closed
Created Date
2014-04-23T18:34:39.000
Update Date
2014-05-01T09:07:12.000
Closed Date
2014-05-01T09:07:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2517611.8967835200
Y Coordinate
6995038.8565391200
Lat Long Location
729 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1119544662
14-00155500
Service Request Number: 14-00155500 • Address: 3136 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00155500
Address
3136 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-07-01T21:05:22.000
Status
Closed
Created Date
2014-05-02T21:05:22.000
Update Date
2014-05-12T15:31:10.000
Closed Date
2014-05-12T15:31:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2488049.7303840400
Y Coordinate
6944314.7415941000
Lat Long Location
3136 S EWING AVE, DALLAS, TX, 75216
Unique Key
1120513950
13-00519624
Service Request Number: 13-00519624 • Address: FARGO ST & CROSSTOWN EXPY, DALLAS, DALLAS, TX • City Council District: 7
Service Request Number
13-00519624
Address
FARGO ST & CROSSTOWN EXPY, DALLAS, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-17T03:52:54.000
Status
Closed
Created Date
2013-10-08T03:52:54.000
Update Date
2013-10-25T08:24:34.000
Closed Date
2013-10-25T08:24:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Radio
X Coordinate
2506825.9051734300
Y Coordinate
6971838.4063277400
Unique Key
1104325110
14-00146336
Service Request Number: 14-00146336 • Address: 916 S OAK CLIFF BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00146336
Address
916 S OAK CLIFF BLVD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-07T15:45:45.000
Status
Closed
Created Date
2014-04-28T15:45:45.000
Update Date
2014-05-02T07:36:07.000
Closed Date
2014-04-29T15:57:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2474936.1023096000
Y Coordinate
6955016.0380196400
Lat Long Location
916 S OAK CLIFF BLVD, DALLAS, TX, 75208
Unique Key
1119974609
13-00519582
Service Request Number: 13-00519582 • Address: S MALCOLM X BLVD & CLARENCE ST, DALLAS, 75215, DALLAS, TX • City Council District: 7
Service Request Number
13-00519582
Address
S MALCOLM X BLVD & CLARENCE ST, DALLAS, 75215, DALLAS, TX
City Council District
7
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2013-11-16T22:17:30.000
Status
Closed
Created Date
2013-10-07T22:17:30.000
Update Date
2013-10-10T10:39:25.000
Closed Date
2013-10-10T10:39:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499466.2025595500
Y Coordinate
6968304.7449846400
Unique Key
1104321713
14-00151091
Service Request Number: 14-00151091 • Address: 1025 S ROSEMONT AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00151091
Address
1025 S ROSEMONT AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-21T16:31:13.000
Status
Closed
Created Date
2014-04-30T16:31:13.000
Update Date
2014-05-19T16:21:02.000
Closed Date
2014-05-19T16:21:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476419.1254480100
Y Coordinate
6954513.3128547900
Lat Long Location
1025 S ROSEMONT AVE, DALLAS, TX, 75208
Unique Key
1120252960
14-00151146
Service Request Number: 14-00151146 • Address: 2115 S HAMPTON RD, DALLAS, TX 75224 • City Council District: 1
Service Request Number
14-00151146
Address
2115 S HAMPTON RD, DALLAS, TX 75224
City Council District
1
Department
FIRE - Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-05-14T16:55:19.000
Status
Closed
Created Date
2014-04-30T16:55:19.000
Update Date
2014-04-30T17:01:20.000
Closed Date
2014-04-30T17:01:20.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2473690.2944449400
Y Coordinate
6950424.3577686900
Lat Long Location
2115 S HAMPTON RD, DALLAS, TX, 75224
Unique Key
1120256252
13-00519616
Service Request Number: 13-00519616 • Address: N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
13-00519616
Address
N CENTRAL EXPY & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2013-10-11T01:06:07.000
Status
Closed
Created Date
2013-10-08T01:06:07.000
Update Date
2013-10-08T01:45:39.000
Closed Date
2013-10-08T01:42:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2499541.6209729900
Y Coordinate
7007516.5984502200
Unique Key
1104324234
13-00519607
Service Request Number: 13-00519607 • Address: GREENVILLE AVE & LEWIS ST, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
13-00519607
Address
GREENVILLE AVE & LEWIS ST, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-01-05T23:16:46.000
Status
Closed
Created Date
2013-10-07T23:16:46.000
Update Date
2013-10-09T13:01:10.000
Closed Date
2013-10-09T13:01:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2499896.9825501600
Y Coordinate
6982783.3278082400
Unique Key
1104323422
14-00105472
Service Request Number: 14-00105472 • Address: 9015 SWEETWATER DR, DALLAS, TX • City Council District: 7
Service Request Number
14-00105472
Address
9015 SWEETWATER DR, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-04-07T10:24:02.000
Status
Closed
Created Date
2014-04-02T10:24:02.000
Update Date
2014-04-03T08:58:58.000
Closed Date
2014-04-03T08:58:57.000
Outcome
Complete
Priority
Standard
Method Received Description
Phone
X Coordinate
2523125.5286598600
Y Coordinate
6982538.2269457800
Lat Long Location
9015 SWEETWATER DR, DALLAS, TX
Unique Key
1117498110
14-00080366
Service Request Number: 14-00080366 • Address: 6728 CHEVY CHASE AVE, DALLAS, TX • City Council District: 13
Service Request Number
14-00080366
Address
6728 CHEVY CHASE AVE, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Animal - Noisy - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-24T13:01:46.000
Status
Closed
Created Date
2014-03-13T13:01:46.000
Update Date
2014-03-13T14:37:45.000
Closed Date
2014-03-13T14:37:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2493644.6808352100
Y Coordinate
7004269.8836200400
Lat Long Location
6728 CHEVY CHASE AVE, DALLAS, TX
Unique Key
1115915262
13-00519588
Service Request Number: 13-00519588 • Address: CLARK ST & WOODSIDE ST, DALLAS, 75204, DALLAS, TX 75204 • City Council District: 14
Service Request Number
13-00519588
Address
CLARK ST & WOODSIDE ST, DALLAS, 75204, DALLAS, TX 75204
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2013-11-16T22:23:57.000
Status
Closed
Created Date
2013-10-07T22:23:57.000
Update Date
2013-11-15T09:17:49.000
Closed Date
2013-11-15T09:17:49.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2491443.1564045700
Y Coordinate
6977818.8113178800
Unique Key
1104322134
14-00105547
Service Request Number: 14-00105547 • Address: 3299 S POLK ST, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00105547
Address
3299 S POLK ST, DALLAS, TX 75224
City Council District
4
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-04-11T10:45:36.000
Status
Closed
Created Date
2014-04-02T10:45:36.000
Update Date
2014-04-07T15:57:56.000
Closed Date
2014-04-07T15:57:54.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2479010.0117293500
Y Coordinate
6943050.3808151400
Lat Long Location
3299 S POLK ST, DALLAS, TX, 75224
Unique Key
1117502954
14-00084498
Service Request Number: 14-00084498 • Address: 2003 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00084498
Address
2003 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-03-31T13:55:00.000
Status
Closed
Created Date
2014-03-17T13:55:00.000
Update Date
2014-03-28T12:50:13.000
Closed Date
2014-03-28T12:50:11.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537730.1682304300
Y Coordinate
6959383.1471128500
Lat Long Location
2003 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1116178009
13-00514531
Service Request Number: 13-00514531 • Address: HARRY HINES BLVD & COMMUNITY DR, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00514531
Address
HARRY HINES BLVD & COMMUNITY DR, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-13T11:07:35.000
Status
Closed
Created Date
2013-10-03T11:07:35.000
Update Date
2013-10-03T14:04:09.000
Closed Date
2013-10-03T14:04:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466111.8804697600
Y Coordinate
6997885.2753684600
Unique Key
1103975280
14-00131521
Service Request Number: 14-00131521 • Address: 2139 W AMHERST AVE, DALLAS, TX 75235 • City Council District: 2
Service Request Number
14-00131521
Address
2139 W AMHERST AVE, DALLAS, TX 75235
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Wildlife/Livestock- Routine - CCS
Ert Estimated Response Time
20
Overall Service Request Due Date
2014-06-02T14:25:51.000
Status
Closed
Created Date
2014-04-18T14:25:51.000
Update Date
2014-05-10T19:11:00.000
Closed Date
2014-05-10T19:10:59.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2471284.0651536100
Y Coordinate
6991273.3738530800
Lat Long Location
2139 W AMHERST AVE, DALLAS, TX, 75235
Unique Key
1119073929
14-00048841
Service Request Number: 14-00048841 • Address: 1430 S FITZHUGH AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
14-00048841
Address
1430 S FITZHUGH AVE, DALLAS, TX 75223
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-02-25T12:36:30.000
Status
Closed
Created Date
2014-02-13T12:36:30.000
Update Date
2014-02-21T09:46:10.000
Closed Date
2014-02-21T09:46:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505653.3567415800
Y Coordinate
6972964.1938385000
Lat Long Location
1430 S FITZHUGH AVE, DALLAS, TX, 75223
Unique Key
1113896013
14-00140143
Service Request Number: 14-00140143 • Address: 320 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
14-00140143
Address
320 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-06-06T10:12:46.000
Status
Closed
Created Date
2014-04-24T10:12:46.000
Update Date
2014-05-27T10:25:54.000
Closed Date
2014-05-27T10:25:52.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2484995.3774910400
Y Coordinate
6959740.6514301500
Lat Long Location
320 E 8TH ST, DALLAS, TX, 75203
Unique Key
1119591349
14-00129413
Service Request Number: 14-00129413 • Address: 7923 OLUSTA DR, DALLAS, TX • City Council District: 8
Service Request Number
14-00129413
Address
7923 OLUSTA DR, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2014-05-30T12:01:37.000
Status
Closed
Created Date
2014-04-17T12:01:37.000
Update Date
2014-04-28T15:10:44.000
Closed Date
2014-04-28T15:10:44.000
Priority
Standard
Method Received Description
Web
X Coordinate
2526350.5542740700
Y Coordinate
6946428.3794435500
Lat Long Location
7923 OLUSTA DR, DALLAS, TX
Unique Key
1118945859
13-00514700
Service Request Number: 13-00514700 • Address: BERKSHIRE LN & MCCRAW DR, DALLAS, 75209, DALLAS, TX • City Council District: 13
Service Request Number
13-00514700
Address
BERKSHIRE LN & MCCRAW DR, DALLAS, 75209, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Median/ROW Maint - STS Operations - STS
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-17T12:09:55.000
Status
Closed
Created Date
2013-10-03T12:09:55.000
Update Date
2013-12-05T16:27:28.000
Closed Date
2013-12-05T16:27:28.000
Outcome
Closed - Close SR
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486251.4478377500
Y Coordinate
7001705.9161526900
Unique Key
1103985615
14-00136586
Service Request Number: 14-00136586 • Address: 2863 ST DAVID DR, DALLAS, TX • City Council District: 3
Service Request Number
14-00136586
Address
2863 ST DAVID DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking/Parking Violations - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-29T14:50:03.000
Status
Closed
Created Date
2014-04-22T14:50:03.000
Update Date
2014-04-25T06:31:08.000
Closed Date
2014-04-25T06:31:08.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2470240.5667572300
Y Coordinate
6945885.4130345900
Lat Long Location
2863 ST DAVID DR, DALLAS, TX
Unique Key
1119373210
14-00137172
Service Request Number: 14-00137172 • Address: 4705 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
14-00137172
Address
4705 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-05-01T19:02:29.000
Status
Closed
Created Date
2014-04-22T19:02:29.000
Update Date
2014-04-25T11:03:56.000
Closed Date
2014-04-25T11:03:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493498.3135615500
Y Coordinate
6938752.6263262000
Lat Long Location
4705 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1119408600
14-00048844
Service Request Number: 14-00048844 • Address: 1811 S HAMPTON RD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00048844
Address
1811 S HAMPTON RD, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-02-14T12:39:53.000
Status
Closed
Created Date
2014-02-13T12:39:53.000
Update Date
2014-02-13T13:20:41.000
Closed Date
2014-02-13T13:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2473671.5169430600
Y Coordinate
6951133.6109084900
Lat Long Location
1811 S HAMPTON RD, DALLAS, TX, 75208
Unique Key
1113896227
14-00080309
Service Request Number: 14-00080309 • Address: 1593 E KIEST BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
14-00080309
Address
1593 E KIEST BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-03-14T12:20:15.000
Status
Closed
Created Date
2014-03-13T12:20:15.000
Update Date
2014-03-13T12:58:33.000
Closed Date
2014-03-13T12:53:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2491770.7115626900
Y Coordinate
6946281.8629038900
Lat Long Location
1593 E KIEST BLVD, DALLAS, TX, 75216
Unique Key
1115911720
14-00144638
Service Request Number: 14-00144638 • Address: 626 S VERNON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00144638
Address
626 S VERNON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-06-03T05:27:02.000
Status
Closed
Created Date
2014-04-28T05:27:02.000
Update Date
2014-04-28T09:23:22.000
Closed Date
2014-04-28T09:23:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2480093.6547634000
Y Coordinate
6956183.7741328900
Lat Long Location
626 S VERNON AVE, DALLAS, TX, 75208
Unique Key
1119870652
14-00122269
Service Request Number: 14-00122269 • Address: 3900 ROSEMEADE PKWY, DALLAS, TX 75287 • City Council District: 12
Service Request Number
14-00122269
Address
3900 ROSEMEADE PKWY, DALLAS, TX 75287
City Council District
12
Department
Mobility & Street Services Department
Service Request Type
Alley Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-08-20T10:00:46.000
Status
Closed
Created Date
2014-04-13T10:00:46.000
Update Date
2014-05-05T12:18:35.000
Closed Date
2014-05-05T12:18:35.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2475142.3206963400
Y Coordinate
7054561.0209871000
Lat Long Location
3900 ROSEMEADE PKWY, DALLAS, TX, 75287
Unique Key
1118519108
14-00131446
Service Request Number: 14-00131446 • Address: 247 W DAVIS ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00131446
Address
247 W DAVIS ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Land Use (Residential/Business) - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2014-06-23T13:46:03.000
Status
Closed
Created Date
2014-04-18T13:46:03.000
Update Date
2014-05-28T09:03:01.000
Closed Date
2014-05-28T09:03:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2483085.0528422500
Y Coordinate
6959709.7842732400
Lat Long Location
247 W DAVIS ST, DALLAS, TX, 75208
Unique Key
1119069678
13-00515118
Service Request Number: 13-00515118 • Address: HARRY HINES BLVD & LOFLAND ST, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
13-00515118
Address
HARRY HINES BLVD & LOFLAND ST, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Storm Sewer Line Locate -TWM
Ert Estimated Response Time
7
Overall Service Request Due Date
2013-10-17T15:26:28.000
Status
Closed
Created Date
2013-10-03T15:26:28.000
Update Date
2013-10-04T15:22:51.000
Closed Date
2013-10-04T15:22:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2479454.2039199000
Y Coordinate
6982270.3954904700
Unique Key
1104010425
14-00129409
Service Request Number: 14-00129409 • Address: 1127 S BECKLEY AVE, DALLAS, TX 75203 • City Council District: 4
Service Request Number
14-00129409
Address
1127 S BECKLEY AVE, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-04-20T11:56:19.000
Status
Closed
Created Date
2014-04-17T11:56:19.000
Update Date
2014-04-17T12:46:27.000
Closed Date
2014-04-17T12:46:27.000
Priority
Urgent
Method Received Description
Police/Fire Dispatch
X Coordinate
2484189.3287912100
Y Coordinate
6954111.5529572900
Lat Long Location
1127 S BECKLEY AVE, DALLAS, TX, 75203
Unique Key
1118945572
14-00013753
Service Request Number: 14-00013753 • Address: 1100 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
14-00013753
Address
1100 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-01-22T10:38:19.000
Status
Closed
Created Date
2014-01-14T10:38:19.000
Update Date
2014-01-14T15:04:46.000
Closed Date
2014-01-14T15:04:45.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2556146.4839401900
Y Coordinate
6938017.0517845900
Lat Long Location
1100 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1111706185
14-00146299
Service Request Number: 14-00146299 • Address: 314 W OHIO AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00146299
Address
314 W OHIO AVE, DALLAS, TX 75224
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-01T15:35:48.000
Status
Closed
Created Date
2014-04-28T15:35:48.000
Update Date
2014-04-30T15:04:25.000
Closed Date
2014-04-30T15:04:25.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483109.9806845900
Y Coordinate
6948778.1566192300
Lat Long Location
314 W OHIO AVE, DALLAS, TX, 75224
Unique Key
1119972168
14-00137142
Service Request Number: 14-00137142 • Address: 4500 S POLK ST, DALLAS, TX 75232 • City Council District: 4
Service Request Number
14-00137142
Address
4500 S POLK ST, DALLAS, TX 75232
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-04-27T18:27:28.000
Status
Closed
Created Date
2014-04-22T18:27:28.000
Update Date
2014-04-22T18:32:39.000
Closed Date
2014-04-22T18:32:36.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Web
X Coordinate
2479192.6941123800
Y Coordinate
6937698.0184890500
Lat Long Location
4500 S POLK ST, DALLAS, TX, 75232
Unique Key
1119406863
13-00514568
Service Request Number: 13-00514568 • Address: DENTON DR & COMMUNITY DR, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
13-00514568
Address
DENTON DR & COMMUNITY DR, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2013-10-13T11:21:01.000
Status
Closed
Created Date
2013-10-03T11:21:01.000
Update Date
2013-10-03T14:05:32.000
Closed Date
2013-10-03T14:05:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2466728.4916240500
Y Coordinate
6997998.8650600300
Unique Key
1103977654
14-00146468
Service Request Number: 14-00146468 • Address: 817 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00146468
Address
817 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-05-05T16:18:22.000
Status
Closed
Created Date
2014-04-28T16:18:22.000
Update Date
2014-04-28T16:23:58.000
Closed Date
2014-04-28T16:23:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2476047.2443551000
Y Coordinate
6955430.3416762400
Lat Long Location
817 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1119982690