311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00419802
Service Request Number: 14-00419802 • Address: N HAMPTON RD & CALYPSO ST, DALLAS, 75212, DALLAS, TX • City Council District: 6
Service Request Number
14-00419802
Address
N HAMPTON RD & CALYPSO ST, DALLAS, 75212, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-20T14:11:17.000
Status
Closed
Created Date
2014-10-11T14:11:17.000
Update Date
2014-10-14T16:24:15.000
Closed Date
2014-10-14T16:24:13.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2473546.5547065800
Y Coordinate
6974776.9578300700
Unique Key
1136512635
15-00259921
Service Request Number: 15-00259921 • Address: 222 S ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00259921
Address
222 S ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-17T16:10:37.000
Status
Closed
Created Date
2015-06-12T16:10:37.000
Update Date
2015-06-15T19:05:44.000
Closed Date
2015-06-15T19:05:44.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2540795.2795591000
Y Coordinate
6946270.9042411900
Lat Long Location
222 S ACRES DR, DALLAS, TX, 75217
Unique Key
1159254210
15-00136820
Service Request Number: 15-00136820 • Address: 3003 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00136820
Address
3003 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T13:03:23.000
Status
Closed
Created Date
2015-04-10T13:03:23.000
Update Date
2015-04-10T13:09:45.000
Closed Date
2015-04-10T13:07:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489807.2402282500
Y Coordinate
6945692.4081061800
Lat Long Location
3003 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1151467873
15-00219373
Service Request Number: 15-00219373 • Address: 1910 W JEFFERSON BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00219373
Address
1910 W JEFFERSON BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-07-29T12:54:26.000
Status
Closed
Created Date
2015-05-26T12:54:26.000
Update Date
2015-06-10T13:09:10.000
Closed Date
2015-06-10T13:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2475635.3870478600
Y Coordinate
6958378.9284771200
Lat Long Location
1910 W JEFFERSON BLVD, DALLAS, TX, 75208
Unique Key
1156769496
14-00406623
Service Request Number: 14-00406623 • Address: S LANCASTER RD & STOVALL DR, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00406623
Address
S LANCASTER RD & STOVALL DR, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-09T22:55:21.000
Status
Closed
Created Date
2014-10-02T22:55:21.000
Update Date
2014-10-03T08:44:26.000
Closed Date
2014-10-03T08:44:26.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491271.3527968300
Y Coordinate
6944083.9453589000
Unique Key
1135704930
15-00265426
Service Request Number: 15-00265426 • Address: 1015 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00265426
Address
1015 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-25T14:30:38.000
Status
Closed
Created Date
2015-06-16T14:30:38.000
Update Date
2015-06-19T08:56:35.000
Closed Date
2015-06-19T08:56:34.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2521874.4724126300
Y Coordinate
6953088.0133753700
Lat Long Location
1015 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1159613553
14-00513561
Service Request Number: 14-00513561 • Address: 726 W GREENBRIAR LN, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00513561
Address
726 W GREENBRIAR LN, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic - General Request - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-20T14:52:13.000
Status
Closed
Created Date
2014-12-29T14:52:13.000
Update Date
2014-12-29T16:14:43.000
Closed Date
2014-12-29T16:14:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2480596.7690736800
Y Coordinate
6964300.1520115600
Lat Long Location
726 W GREENBRIAR LN, DALLAS, TX, 75208
Unique Key
1142477974
15-00047600
Service Request Number: 15-00047600 • Address: 1403 HOUGHTON RD, DALLAS, TX • City Council District: 5
Service Request Number
15-00047600
Address
1403 HOUGHTON RD, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T16:46:39.000
Status
Closed
Created Date
2015-02-09T16:46:39.000
Update Date
2015-04-09T09:12:06.000
Closed Date
2015-04-09T09:12:06.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2523480.3118516300
Y Coordinate
6955577.9786138700
Lat Long Location
1403 HOUGHTON RD, DALLAS, TX
Unique Key
1145717841
14-00419998
Service Request Number: 14-00419998 • Address: LAGOW ST & HATCHER ST, DALLAS, 75210, DALLAS, TX • City Council District: 7
Service Request Number
14-00419998
Address
LAGOW ST & HATCHER ST, DALLAS, 75210, DALLAS, TX
City Council District
7
Department
Department of Public Works
Service Request Type
Construction - Right of Way - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-10-31T20:04:56.000
Status
Closed
Created Date
2014-10-11T20:04:56.000
Update Date
2014-10-16T13:20:41.000
Closed Date
2014-10-16T13:20:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2509240.6298776200
Y Coordinate
6966578.3700565200
Unique Key
1136526037
15-00243514
Service Request Number: 15-00243514 • Address: 704 S GLASGOW DR, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00243514
Address
704 S GLASGOW DR, DALLAS, TX 75223
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-12T13:11:08.000
Status
Closed
Created Date
2015-06-05T13:11:08.000
Update Date
2015-06-11T08:00:19.000
Closed Date
2015-06-11T08:00:19.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2507217.9317112900
Y Coordinate
6978990.8210709500
Lat Long Location
704 S GLASGOW DR, DALLAS, TX, 75223
Unique Key
1158272310
14-00420208
Service Request Number: 14-00420208 • Address: MATERHORN DR & SANTA TERESA AVE, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00420208
Address
MATERHORN DR & SANTA TERESA AVE, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-09T12:46:26.000
Status
Closed
Created Date
2014-10-12T12:46:26.000
Update Date
2014-10-17T14:23:27.000
Closed Date
2014-10-17T14:23:27.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2532421.6049643000
Y Coordinate
6989717.8225569300
Unique Key
1136539011
15-00265422
Service Request Number: 15-00265422 • Address: 2419 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00265422
Address
2419 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-25T14:29:04.000
Status
Closed
Created Date
2015-06-16T14:29:04.000
Update Date
2015-06-19T08:40:36.000
Closed Date
2015-06-19T08:40:35.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489498.0012622000
Y Coordinate
6948479.3846204700
Lat Long Location
2419 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1159613244
14-00420287
Service Request Number: 14-00420287 • Address: DOLPHIN RD & SAMUELL BLVD, DALLAS, 75223, DALLAS, TX • City Council District: 2
Service Request Number
14-00420287
Address
DOLPHIN RD & SAMUELL BLVD, DALLAS, 75223, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-17T14:52:30.000
Status
Closed
Created Date
2014-10-12T14:52:30.000
Update Date
2014-10-30T10:45:01.000
Closed Date
2014-10-30T10:44:56.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2510091.1431576900
Y Coordinate
6975967.7535362300
Unique Key
1136543903
14-00420205
Service Request Number: 14-00420205 • Address: CEDAR SPRINGS RD & INWOOD RD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00420205
Address
CEDAR SPRINGS RD & INWOOD RD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-17T12:41:46.000
Status
Closed
Created Date
2014-10-12T12:41:46.000
Update Date
2014-10-30T10:35:46.000
Closed Date
2014-10-30T10:35:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481102.8109666000
Y Coordinate
6987426.0737782600
Unique Key
1136538787
14-00420210
Service Request Number: 14-00420210 • Address: SAN MARCUS AVE & SAN LUCAS AVE, DALLAS, 75228, DALLAS, TX • City Council District: 9
Service Request Number
14-00420210
Address
SAN MARCUS AVE & SAN LUCAS AVE, DALLAS, 75228, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-09T12:48:23.000
Status
Closed
Created Date
2014-10-12T12:48:23.000
Update Date
2014-10-17T14:22:32.000
Closed Date
2014-10-17T14:22:31.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2531978.0777674900
Y Coordinate
6990196.5723121700
Unique Key
1136539101
14-00420204
Service Request Number: 14-00420204 • Address: AUDELIA RD & MCCREE RD, DALLAS, 75238, DALLAS, TX 75238 • City Council District: 10
Service Request Number
14-00420204
Address
AUDELIA RD & MCCREE RD, DALLAS, 75238, DALLAS, TX 75238
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-24T12:41:16.000
Status
Closed
Created Date
2014-10-12T12:41:16.000
Update Date
2014-10-16T14:55:43.000
Closed Date
2014-10-16T14:55:43.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Web
X Coordinate
2515618.0240694200
Y Coordinate
7004277.0488758600
Unique Key
1136538725
14-00421617
Service Request Number: 14-00421617 • Address: S ST AUGUSTINE DR & TEAGARDEN RD, DALLAS, 75217, DALLAS, TX • City Council District: 8
Service Request Number
14-00421617
Address
S ST AUGUSTINE DR & TEAGARDEN RD, DALLAS, 75217, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-17T14:02:23.000
Status
Closed
Created Date
2014-10-13T14:02:23.000
Update Date
2014-10-30T10:37:32.000
Closed Date
2014-10-30T10:37:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2535451.2043413900
Y Coordinate
6933876.4201641500
Unique Key
1136623929
15-00219375
Service Request Number: 15-00219375 • Address: 5900 W NORTHWEST HWY, DALLAS, TX 75225 • City Council District: 13
Service Request Number
15-00219375
Address
5900 W NORTHWEST HWY, DALLAS, TX 75225
City Council District
13
Department
Sustainable Development and Construction Dept.
Service Request Type
Sign - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-09T12:54:51.000
Status
Closed
Created Date
2015-05-26T12:54:51.000
Update Date
2015-05-27T15:18:40.000
Closed Date
2015-05-27T15:18:40.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487838.1354631000
Y Coordinate
7001972.6028591300
Lat Long Location
5900 W NORTHWEST HWY, DALLAS, TX, 75225
Unique Key
1156769611
14-00420106
Service Request Number: 14-00420106 • Address: KEMROCK DR & BENROCK ST, DALLAS, 75241, DALLAS, TX • City Council District: 8
Service Request Number
14-00420106
Address
KEMROCK DR & BENROCK ST, DALLAS, 75241, DALLAS, TX
City Council District
8
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-17T09:56:35.000
Status
Closed
Created Date
2014-10-12T09:56:35.000
Update Date
2014-10-30T10:30:32.000
Closed Date
2014-10-30T10:30:29.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2498253.4214302600
Y Coordinate
6930108.2336295800
Unique Key
1136532936
15-00219292
Service Request Number: 15-00219292 • Address: 601 N ROSEMONT AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00219292
Address
601 N ROSEMONT AVE, DALLAS, TX 75208
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-09T12:35:04.000
Status
Closed
Created Date
2015-05-26T12:35:04.000
Update Date
2015-07-15T10:13:48.000
Closed Date
2015-07-15T10:13:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2476459.6394868200
Y Coordinate
6959633.7805857000
Lat Long Location
601 N ROSEMONT AVE, DALLAS, TX, 75208
Unique Key
1156764806
15-00072228
Service Request Number: 15-00072228 • Address: 823 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00072228
Address
823 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-05T16:11:13.000
Status
Closed
Created Date
2015-03-02T16:11:13.000
Update Date
2015-03-04T12:41:56.000
Closed Date
2015-03-04T12:41:55.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2487292.8130970400
Y Coordinate
6950066.2227090700
Lat Long Location
823 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1147279483
14-00420162
Service Request Number: 14-00420162 • Address: E R L THORNTON FWY & N BUCKNER BLVD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00420162
Address
E R L THORNTON FWY & N BUCKNER BLVD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-13T11:44:11.000
Status
Closed
Created Date
2014-10-12T11:44:11.000
Update Date
2014-10-12T14:26:11.000
Closed Date
2014-10-12T13:49:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2526887.9959167800
Y Coordinate
6978087.4097281300
Unique Key
1136536158
15-00136902
Service Request Number: 15-00136902 • Address: 1511 S BARRY AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00136902
Address
1511 S BARRY AVE, DALLAS, TX 75223
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T13:18:57.000
Status
Lien Hold
Created Date
2015-04-10T13:18:57.000
Update Date
2015-12-14T09:11:09.000
Closed Date
2015-12-14T09:11:08.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2506502.7422660200
Y Coordinate
6973193.1032272500
Lat Long Location
1511 S BARRY AVE, DALLAS, TX, 75223
Unique Key
1151472334
15-00007757
Service Request Number: 15-00007757 • Address: 412 S BRISCOE BLVD, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00007757
Address
412 S BRISCOE BLVD, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Garbage/Placement - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-02-13T09:25:22.000
Status
Closed
Created Date
2015-01-08T09:25:22.000
Update Date
2015-01-16T16:53:06.000
Closed Date
2015-01-16T16:53:04.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2471039.3693518600
Y Coordinate
6956827.2543870700
Lat Long Location
412 S BRISCOE BLVD, DALLAS, TX, 75211
Unique Key
1143179256
15-00259936
Service Request Number: 15-00259936 • Address: 2006 S EWING AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00259936
Address
2006 S EWING AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T16:16:22.000
Status
Closed
Created Date
2015-06-12T16:16:22.000
Update Date
2015-08-01T10:04:35.000
Closed Date
2015-08-01T10:04:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2487954.5589552900
Y Coordinate
6950402.3600271400
Lat Long Location
2006 S EWING AVE, DALLAS, TX, 75216
Unique Key
1159255263
15-00047603
Service Request Number: 15-00047603 • Address: 4727 S DENLEY DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00047603
Address
4727 S DENLEY DR, DALLAS, TX 75216
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-19T16:47:02.000
Status
Closed
Created Date
2015-02-09T16:47:02.000
Update Date
2015-02-13T10:24:00.000
Closed Date
2015-02-13T10:23:58.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2493540.1196281000
Y Coordinate
6938647.3900617100
Lat Long Location
4727 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1145718028
14-00406660
Service Request Number: 14-00406660 • Address: MILITARY PKWY & HILLTOP ST, DALLAS, 75227, DALLAS, TX • City Council District: 5
Service Request Number
14-00406660
Address
MILITARY PKWY & HILLTOP ST, DALLAS, 75227, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-06T00:11:35.000
Status
Closed
Created Date
2014-10-03T00:11:35.000
Update Date
2014-10-03T13:17:50.000
Closed Date
2014-10-03T13:17:48.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2518583.6759027700
Y Coordinate
6969470.4922108300
Unique Key
1135707190
14-00420331
Service Request Number: 14-00420331 • Address: SWISS AVE & LIBERTY ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00420331
Address
SWISS AVE & LIBERTY ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-15T17:22:21.000
Status
Closed
Created Date
2014-10-12T17:22:21.000
Update Date
2014-10-12T21:20:29.000
Closed Date
2014-10-12T21:20:28.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2495251.6048704500
Y Coordinate
6974116.8210621600
Unique Key
1136547037
15-00007804
Service Request Number: 15-00007804 • Address: 410 AVENUE G, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00007804
Address
410 AVENUE G, DALLAS, TX 75203
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-20T09:41:53.000
Status
Closed
Created Date
2015-01-08T09:41:53.000
Update Date
2015-01-12T09:04:32.000
Closed Date
2015-01-12T09:04:30.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2493369.3461727900
Y Coordinate
6958067.0494082400
Lat Long Location
410 AVENUE, DALLAS, TX, 75203
Unique Key
1143182017
15-00235447
Service Request Number: 15-00235447 • Address: 2790 N JIM MILLER RD, DALLAS, TX 75227 • City Council District: 5
Service Request Number
15-00235447
Address
2790 N JIM MILLER RD, DALLAS, TX 75227
City Council District
5
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-16T21:49:24.000
Status
Closed
Created Date
2015-06-02T21:49:24.000
Update Date
2015-06-03T19:50:00.000
Closed Date
2015-06-03T19:50:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2521393.0090873900
Y Coordinate
6964414.6352695100
Lat Long Location
2790 N JIM MILLER RD, DALLAS, TX, 75227
Unique Key
1157812640
15-00021877
Service Request Number: 15-00021877 • Address: 3008 ST URSULA DR, DALLAS, TX • City Council District: 3
Service Request Number
15-00021877
Address
3008 ST URSULA DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T14:15:24.000
Status
Closed
Created Date
2015-01-20T14:15:24.000
Update Date
2015-01-21T13:23:58.000
Closed Date
2015-01-21T13:23:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2468718.1229984100
Y Coordinate
6945139.1227334200
Lat Long Location
3008 ST URSULA DR, DALLAS, TX
Unique Key
1144086798
15-00072197
Service Request Number: 15-00072197 • Address: 2533 ATLANTA ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00072197
Address
2533 ATLANTA ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-19T16:00:13.000
Status
Closed
Created Date
2015-03-02T16:00:13.000
Update Date
2015-03-11T08:47:45.000
Closed Date
2015-03-11T08:47:45.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2498745.1309723000
Y Coordinate
6967851.5370095500
Lat Long Location
2533 ATLANTA ST, DALLAS, TX
Unique Key
1147277390
15-00259876
Service Request Number: 15-00259876 • Address: 6900 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00259876
Address
6900 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T15:58:14.000
Status
Closed
Created Date
2015-06-12T15:58:14.000
Update Date
2015-06-30T15:52:31.000
Closed Date
2015-06-30T15:52:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466533.1662788800
Y Coordinate
6928709.0150748500
Lat Long Location
6900 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1159251751
15-00265414
Service Request Number: 15-00265414 • Address: 2419 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00265414
Address
2419 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-25T14:26:44.000
Status
Closed
Created Date
2015-06-16T14:26:44.000
Update Date
2015-06-19T08:39:01.000
Closed Date
2015-06-19T08:39:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2489498.0012622000
Y Coordinate
6948479.3846204700
Lat Long Location
2419 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1159612771
14-00513583
Service Request Number: 14-00513583 • Address: 726 W GREENBRIAR LN, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00513583
Address
726 W GREENBRIAR LN, DALLAS, TX 75208
City Council District
1
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-13T15:04:29.000
Status
Closed
Created Date
2014-12-29T15:04:29.000
Update Date
2015-01-09T06:21:41.000
Closed Date
2015-01-09T06:21:40.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2480596.7690736800
Y Coordinate
6964300.1520115600
Lat Long Location
726 W GREENBRIAR LN, DALLAS, TX, 75208
Unique Key
1142479589
15-00021868
Service Request Number: 15-00021868 • Address: 3008 ST URSULA DR, DALLAS, TX • City Council District: 3
Service Request Number
15-00021868
Address
3008 ST URSULA DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T14:09:27.000
Status
Closed
Created Date
2015-01-20T14:09:27.000
Update Date
2015-01-22T12:23:49.000
Closed Date
2015-01-22T12:23:48.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2468718.1240642000
Y Coordinate
6945139.1215453700
Lat Long Location
3008 ST URSULA DR, DALLAS, TX
Unique Key
1144086236
14-00420307
Service Request Number: 14-00420307 • Address: GREENVILLE AVE & E LOVERS LN, DALLAS, 75206, DALLAS, TX • City Council District: 14
Service Request Number
14-00420307
Address
GREENVILLE AVE & E LOVERS LN, DALLAS, 75206, DALLAS, TX
City Council District
14
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-13T15:46:34.000
Status
Closed
Created Date
2014-10-12T15:46:34.000
Update Date
2014-10-13T07:23:51.000
Closed Date
2014-10-13T07:23:50.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2499733.3380564900
Y Coordinate
6996966.7364684800
Unique Key
1136545296
14-00406711
Service Request Number: 14-00406711 • Address: MERRELL RD & MIDWAY RD, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
14-00406711
Address
MERRELL RD & MIDWAY RD, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-08T06:53:50.000
Status
Closed
Created Date
2014-10-03T06:53:50.000
Update Date
2014-10-07T09:20:48.000
Closed Date
2014-10-07T09:20:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2478523.1957157300
Y Coordinate
7009929.9437412900
Unique Key
1135710303
15-00136787
Service Request Number: 15-00136787 • Address: 3011 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00136787
Address
3011 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T12:54:06.000
Status
Closed
Created Date
2015-04-10T12:54:06.000
Update Date
2015-04-10T12:57:43.000
Closed Date
2015-04-10T12:57:42.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2489830.4491028200
Y Coordinate
6945648.2195807600
Lat Long Location
3011 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1151465903
14-00513505
Service Request Number: 14-00513505 • Address: 1520 N BUCKNER BLVD, DALLAS, TX 75218 • City Council District: 9
Service Request Number
14-00513505
Address
1520 N BUCKNER BLVD, DALLAS, TX 75218
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-09T14:24:23.000
Status
Closed
Created Date
2014-12-29T14:24:23.000
Update Date
2015-02-10T15:30:36.000
Closed Date
2015-02-10T15:30:35.000
Outcome
Follow on Activity was created
Priority
Standard
Method Received Description
Phone
X Coordinate
2522194.5642615500
Y Coordinate
6988644.2632401200
Lat Long Location
1520 N BUCKNER BLVD, DALLAS, TX, 75218
Unique Key
1142474319
15-00059783
Service Request Number: 15-00059783 • Address: 2200 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00059783
Address
2200 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-03-12T08:01:41.000
Status
Closed
Created Date
2015-02-19T08:01:41.000
Update Date
2015-03-02T13:59:32.000
Closed Date
2015-03-02T13:59:32.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494627.7605571300
Y Coordinate
6979451.9464541300
Lat Long Location
2200 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1146481775
15-00265440
Service Request Number: 15-00265440 • Address: 3437 E ILLINOIS AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00265440
Address
3437 E ILLINOIS AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-29T14:34:21.000
Status
Closed
Created Date
2015-06-16T14:34:21.000
Update Date
2015-06-25T08:54:06.000
Closed Date
2015-06-25T08:54:05.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2501811.9283165700
Y Coordinate
6947631.6058347300
Lat Long Location
3437 E ILLINOIS AVE, DALLAS, TX, 75216
Unique Key
1159614491
14-00485206
Service Request Number: 14-00485206 • Address: 6400 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00485206
Address
6400 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-12-10T10:46:27.000
Status
Closed
Created Date
2014-12-03T10:46:27.000
Update Date
2014-12-03T10:48:26.000
Closed Date
2014-12-03T10:48:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2505101.3146848000
Y Coordinate
6991673.6626174800
Lat Long Location
6400 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1140666216
15-00059789
Service Request Number: 15-00059789 • Address: 10900 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00059789
Address
10900 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-02-26T08:04:45.000
Status
Closed
Created Date
2015-02-19T08:04:45.000
Update Date
2015-02-25T09:08:58.000
Closed Date
2015-02-25T09:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2522699.4700856900
Y Coordinate
7002070.4279130800
Lat Long Location
10900 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1146482143
14-00406859
Service Request Number: 14-00406859 • Address: KEATS DR & FALLS DR, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00406859
Address
KEATS DR & FALLS DR, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-06T08:11:47.000
Status
Closed
Created Date
2014-10-03T08:11:47.000
Update Date
2014-10-03T18:58:52.000
Closed Date
2014-10-03T18:58:52.000
Outcome
Resolved - Information Provided
Priority
Emergency
Method Received Description
Phone
X Coordinate
2466025.9435401400
Y Coordinate
6951058.3481694900
Unique Key
1135718650
14-00420381
Service Request Number: 14-00420381 • Address: N BUCKNER BLVD & GARLAND RD, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00420381
Address
N BUCKNER BLVD & GARLAND RD, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-27T18:56:53.000
Status
Closed
Created Date
2014-10-12T18:56:53.000
Update Date
2014-10-15T11:40:21.000
Closed Date
2014-10-15T11:40:20.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2520627.8511662500
Y Coordinate
6991016.5997989100
Unique Key
1136550025
14-00420292
Service Request Number: 14-00420292 • Address: FERGUSON RD & HIGHLAND RD, DALLAS, 75228, DALLAS, TX • City Council District: 7
Service Request Number
14-00420292
Address
FERGUSON RD & HIGHLAND RD, DALLAS, 75228, DALLAS, TX
City Council District
7
Department
Police Department
Service Request Type
Traffic Violations - (Chronic) - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-26T15:04:34.000
Status
Closed
Created Date
2014-10-12T15:04:34.000
Update Date
2014-10-15T14:23:40.000
Closed Date
2014-10-15T14:23:40.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2517266.3798262800
Y Coordinate
6979289.9888499700
Unique Key
1136544257
15-00136874
Service Request Number: 15-00136874 • Address: 3022 S DENLEY DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00136874
Address
3022 S DENLEY DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T13:11:55.000
Status
Closed
Created Date
2015-04-10T13:11:55.000
Update Date
2015-04-10T13:16:19.000
Closed Date
2015-04-10T13:16:18.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2489900.6759872300
Y Coordinate
6945600.5374336800
Lat Long Location
3022 S DENLEY DR, DALLAS, TX, 75216
Unique Key
1151470863
15-00243512
Service Request Number: 15-00243512 • Address: 412 S ST AUGUSTINE DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00243512
Address
412 S ST AUGUSTINE DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-20T13:11:06.000
Status
Closed
Created Date
2015-06-05T13:11:06.000
Update Date
2015-06-26T12:12:28.000
Closed Date
2015-06-26T12:12:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2535343.7766428000
Y Coordinate
6944536.6115569800
Lat Long Location
412 S ST AUGUSTINE DR, DALLAS, TX, 75217
Unique Key
1158272258
15-00212425
Service Request Number: 15-00212425 • Address: 320 E JEFFERSON BLVD, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00212425
Address
320 E JEFFERSON BLVD, DALLAS, TX 75203
City Council District
1
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-05T14:42:17.000
Status
Closed
Created Date
2015-05-21T14:42:17.000
Update Date
2015-07-15T10:15:34.000
Closed Date
2015-07-15T10:15:34.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2484949.8138883500
Y Coordinate
6958029.8101411300
Lat Long Location
320 E JEFFERSON BLVD, DALLAS, TX, 75203
Unique Key
1156311560