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311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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14-00407220
Service Request Number: 14-00407220 • Address: BRUTON RD & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00407220
Address
BRUTON RD & N PRAIRIE CREEK RD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Cruelty - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-06T09:37:49.000
Status
Closed
Created Date
2014-10-03T09:37:49.000
Update Date
2014-10-03T18:20:39.000
Closed Date
2014-10-03T18:20:38.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Urgent
Method Received Description
Phone
X Coordinate
2532423.8785091600
Y Coordinate
6960222.1604658300
Unique Key
1135740217
14-00497619
Service Request Number: 14-00497619 • Address: 6100 S COCKRELL HILL RD, DALLAS, TX 75236 • City Council District: 3
Service Request Number
14-00497619
Address
6100 S COCKRELL HILL RD, DALLAS, TX 75236
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-12-13T14:18:40.000
Status
Closed
Created Date
2014-12-12T14:18:40.000
Update Date
2014-12-13T08:55:35.000
Closed Date
2014-12-13T08:47:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2463437.2822931700
Y Coordinate
6931691.2827400800
Lat Long Location
6100 S COCKRELL HILL RD, DALLAS, TX, 75236
Unique Key
1141452987
15-00243754
Service Request Number: 15-00243754 • Address: 833 N VAN BUREN AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00243754
Address
833 N VAN BUREN AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-08T14:05:54.000
Status
Closed
Created Date
2015-06-05T14:05:54.000
Update Date
2015-06-05T16:42:31.000
Closed Date
2015-06-05T16:42:30.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2481177.3627194600
Y Coordinate
6960890.7217967200
Lat Long Location
833 N VAN BUREN AVE, DALLAS, TX, 75208
Unique Key
1158284955
14-00513750
Service Request Number: 14-00513750 • Address: 6302 E UNIVERSITY BLVD, DALLAS, TX 75214 • City Council District: 9
Service Request Number
14-00513750
Address
6302 E UNIVERSITY BLVD, DALLAS, TX 75214
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-02T16:10:59.000
Status
Closed
Created Date
2014-12-29T16:10:59.000
Update Date
2014-12-30T15:59:44.000
Closed Date
2014-12-30T15:59:43.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2504321.8409141000
Y Coordinate
6995307.4548079000
Lat Long Location
6302 E UNIVERSITY BLVD, DALLAS, TX, 75214
Unique Key
1142489955
15-00235427
Service Request Number: 15-00235427 • Address: 10720 MARQUIS LN, DALLAS, TX • City Council District: 13
Service Request Number
15-00235427
Address
10720 MARQUIS LN, DALLAS, TX
City Council District
13
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-08-05T21:13:55.000
Status
Closed
Created Date
2015-06-02T21:13:55.000
Update Date
2015-10-09T13:26:24.000
Closed Date
2015-09-18T13:25:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2470417.9711390000
Y Coordinate
7012308.1645246400
Lat Long Location
10720 MARQUIS LN, DALLAS, TX
Unique Key
1157811377
15-00212419
Service Request Number: 15-00212419 • Address: 608 S EDGEFIELD AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00212419
Address
608 S EDGEFIELD AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-05-24T14:41:19.000
Status
Closed
Created Date
2015-05-21T14:41:19.000
Update Date
2015-05-22T10:03:04.000
Closed Date
2015-05-22T10:03:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2477600.0398463400
Y Coordinate
6956249.2983963100
Lat Long Location
608 S EDGEFIELD AVE, DALLAS, TX, 75208
Unique Key
1156311225
15-00190754
Service Request Number: 15-00190754 • Address: 6211 EAST GRAND AVE, DALLAS, TX 75223 • City Council District: 2
Service Request Number
15-00190754
Address
6211 EAST GRAND AVE, DALLAS, TX 75223
City Council District
2
Department
Fire-Rescue Department
Service Request Type
Educational Request - DFD
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-26T12:48:01.000
Status
Closed
Created Date
2015-05-11T12:48:01.000
Update Date
2015-05-11T12:49:54.000
Closed Date
2015-05-11T12:49:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508433.9422938000
Y Coordinate
6977809.3399153700
Lat Long Location
6211 EAST GRAND AVE, DALLAS, TX, 75223
Unique Key
1154964248
15-00259978
Service Request Number: 15-00259978 • Address: 6500 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00259978
Address
6500 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T16:23:28.000
Status
Closed
Created Date
2015-06-12T16:23:28.000
Update Date
2015-06-30T16:27:44.000
Closed Date
2015-06-30T16:27:43.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466497.9711220700
Y Coordinate
6930543.1762664300
Lat Long Location
6500 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1159257307
15-00047779
Service Request Number: 15-00047779 • Address: 3808 HANCOCK ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00047779
Address
3808 HANCOCK ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T18:54:33.000
Status
Closed
Created Date
2015-02-09T18:54:33.000
Update Date
2015-03-13T15:55:54.000
Closed Date
2015-03-13T15:55:53.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2509000.7952161300
Y Coordinate
6965115.6932905100
Lat Long Location
3808 HANCOCK ST, DALLAS, TX
Unique Key
1145728448
15-00190830
Service Request Number: 15-00190830 • Address: 8250 N NORVELL DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00190830
Address
8250 N NORVELL DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-15T13:13:27.000
Status
Closed
Created Date
2015-05-11T13:13:27.000
Update Date
2015-05-18T09:41:12.000
Closed Date
2015-05-18T09:41:11.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2528454.0568185100
Y Coordinate
6967025.6768852100
Lat Long Location
8250 N NORVELL DR, DALLAS, TX, 75227
Unique Key
1154968863
14-00420378
Service Request Number: 14-00420378 • Address: AUDELIA RD & WALNUT HILL LN, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00420378
Address
AUDELIA RD & WALNUT HILL LN, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-27T18:42:02.000
Status
Closed
Created Date
2014-10-12T18:42:02.000
Update Date
2014-10-14T16:13:28.000
Closed Date
2014-10-14T16:13:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2515528.4953342300
Y Coordinate
7007315.6058718400
Unique Key
1136549838
14-00420489
Service Request Number: 14-00420489 • Address: FISH RD & S BELT LINE RD, DALLAS, 75253, DALLAS, TX • City Council District: 8
Service Request Number
14-00420489
Address
FISH RD & S BELT LINE RD, DALLAS, 75253, DALLAS, TX
City Council District
8
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-27T06:59:17.000
Status
Closed
Created Date
2014-10-13T06:59:17.000
Update Date
2014-10-15T13:56:25.000
Closed Date
2014-10-15T13:56:25.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2557602.0092098600
Y Coordinate
6942608.7381334700
Unique Key
1136557463
15-00230619
Service Request Number: 15-00230619 • Address: 504 S GILPIN AVE, DALLAS, TX 75211 • Department: Mobility & Street Services Department
Service Request Number
15-00230619
Address
504 S GILPIN AVE, DALLAS, TX 75211
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-10-07T08:34:57.000
Status
Closed
Created Date
2015-06-01T08:34:57.000
Update Date
2016-03-03T11:01:16.000
Closed Date
2016-03-03T11:01:14.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2466276.0727744500
Y Coordinate
6956316.9819996200
Lat Long Location
504 S GILPIN AVE, DALLAS, TX, 75211
Unique Key
1157500693
15-00152217
Service Request Number: 15-00152217 • Address: 102 N CLIFF ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00152217
Address
102 N CLIFF ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-06-02T11:32:47.000
Status
Closed
Created Date
2015-04-20T11:32:47.000
Update Date
2015-07-28T08:20:13.000
Closed Date
2015-07-28T08:20:12.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2489013.2063093900
Y Coordinate
6959528.7819659700
Lat Long Location
102 N CLIFF ST, DALLAS, TX, 75203
Unique Key
1152438451
15-00152162
Service Request Number: 15-00152162 • Address: 2350 WALNUT HILL LN, DALLAS, TX • City Council District: 6
Service Request Number
15-00152162
Address
2350 WALNUT HILL LN, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-04T11:20:43.000
Status
Closed
Created Date
2015-04-20T11:20:43.000
Update Date
2015-12-22T10:00:16.000
Closed Date
2015-12-22T10:00:15.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2459483.9190119200
Y Coordinate
7007171.7545638000
Lat Long Location
2350 WALNUT HILL LN, DALLAS, TX
Unique Key
1152434932
14-00420464
Service Request Number: 14-00420464 • Address: BOTANY BAY DR & BLUE SCOPE LN, DALLAS, 75211, DALLAS, TX • City Council District: 6
Service Request Number
14-00420464
Address
BOTANY BAY DR & BLUE SCOPE LN, DALLAS, 75211, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-16T03:59:10.000
Status
Closed
Created Date
2014-10-13T03:59:10.000
Update Date
2014-10-13T04:19:12.000
Closed Date
2014-10-13T04:19:11.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2452255.5350347200
Y Coordinate
6955182.4837952500
Unique Key
1136555727
15-00072251
Service Request Number: 15-00072251 • Address: 7312 BRAMLETT DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00072251
Address
7312 BRAMLETT DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T16:18:48.000
Status
Closed
Created Date
2015-03-02T16:18:48.000
Update Date
2015-03-04T16:19:34.000
Closed Date
2015-03-04T16:19:33.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2523146.6209585600
Y Coordinate
6952950.4741750300
Lat Long Location
7312 BRAMLETT DR, DALLAS, TX
Unique Key
1147280836
14-00407054
Service Request Number: 14-00407054 • Address: FORT WORTH AVE & REMOND DR, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00407054
Address
FORT WORTH AVE & REMOND DR, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-10T08:57:08.000
Status
Closed
Created Date
2014-10-03T08:57:08.000
Update Date
2014-10-03T09:36:39.000
Closed Date
2014-10-03T09:36:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2474938.2743335500
Y Coordinate
6964799.3289494900
Unique Key
1135730153
14-00420468
Service Request Number: 14-00420468 • Address: N CENTRAL EXPY & CARUTH HAVEN LN, DALLAS, 75225, DALLAS, TX • City Council District: 14
Service Request Number
14-00420468
Address
N CENTRAL EXPY & CARUTH HAVEN LN, DALLAS, 75225, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-27T04:12:28.000
Status
Closed
Created Date
2014-10-13T04:12:28.000
Update Date
2014-10-13T15:33:39.000
Closed Date
2014-10-13T15:33:38.000
Outcome
Resolved - Not City Jurisdiction
Priority
Standard
Method Received Description
Phone
X Coordinate
2499550.2979681900
Y Coordinate
7000481.8264032400
Unique Key
1136555935
15-00259971
Service Request Number: 15-00259971 • Address: 2687 S CESAR CHAVEZ BLVD, DALLAS, TX 75215 • City Council District: 7
Service Request Number
15-00259971
Address
2687 S CESAR CHAVEZ BLVD, DALLAS, TX 75215
City Council District
7
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-26T16:21:21.000
Status
Closed
Created Date
2015-06-12T16:21:21.000
Update Date
2015-06-12T17:55:34.000
Closed Date
2015-06-12T17:55:32.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497916.0984468400
Y Coordinate
6966297.4679491000
Lat Long Location
2687 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
Unique Key
1159256777
14-00407317
Service Request Number: 14-00407317 • Address: CANYON LAKE DR & LAKE BLUFF DR, DALLAS, 75249, DALLAS, TX 75249 • City Council District: 3
Service Request Number
14-00407317
Address
CANYON LAKE DR & LAKE BLUFF DR, DALLAS, 75249, DALLAS, TX 75249
City Council District
3
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2014-10-23T10:05:20.000
Status
Closed
Created Date
2014-10-03T10:05:20.000
Update Date
2014-10-09T11:50:13.000
Closed Date
2014-10-09T11:50:13.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2440033.3915705700
Y Coordinate
6921461.9666738100
Unique Key
1135745816
15-00072311
Service Request Number: 15-00072311 • Address: 507 S WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00072311
Address
507 S WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Fence - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-19T16:40:12.000
Status
Closed
Created Date
2015-03-02T16:40:12.000
Update Date
2016-10-03T09:22:30.000
Closed Date
2016-10-03T09:22:30.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2478318.0161213900
Y Coordinate
6956640.4106817600
Lat Long Location
507 S WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1147284664
14-00407354
Service Request Number: 14-00407354 • Address: FILES ST & BLUEBERRY BLVD, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00407354
Address
FILES ST & BLUEBERRY BLVD, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-06T10:15:20.000
Status
Closed
Created Date
2014-10-03T10:15:20.000
Update Date
2014-10-03T10:52:05.000
Closed Date
2014-10-03T10:52:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2531763.7780923900
Y Coordinate
6952800.9584265700
Unique Key
1135747883
15-00136606
Service Request Number: 15-00136606 • Address: 131 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00136606
Address
131 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-15T11:52:39.000
Status
Closed
Created Date
2015-04-10T11:52:39.000
Update Date
2015-04-14T05:59:43.000
Closed Date
2015-04-14T05:59:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2483754.9635451200
Y Coordinate
6968943.5046051200
Lat Long Location
131 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1151454632
15-00219423
Service Request Number: 15-00219423 • Address: 521 E 8TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00219423
Address
521 E 8TH ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-08T13:06:50.000
Status
Closed
Created Date
2015-05-26T13:06:50.000
Update Date
2015-05-26T13:22:17.000
Closed Date
2015-05-26T13:22:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2485950.9977669600
Y Coordinate
6960379.6266783500
Lat Long Location
521 E 8TH ST, DALLAS, TX, 75203
Unique Key
1156772767
15-00112171
Service Request Number: 15-00112171 • Address: 11000 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00112171
Address
11000 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-03-30T09:51:10.000
Status
Closed
Created Date
2015-03-29T09:51:10.000
Update Date
2015-03-29T12:51:34.000
Closed Date
2015-03-29T12:44:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2523317.1951418800
Y Coordinate
7002077.0102652900
Lat Long Location
11000 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1149973181
15-00059863
Service Request Number: 15-00059863 • Address: 1709 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00059863
Address
1709 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T08:31:42.000
Status
Closed
Created Date
2015-02-19T08:31:42.000
Update Date
2015-02-19T08:32:57.000
Closed Date
2015-02-19T08:32:56.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521820.5200992500
Y Coordinate
6957501.3444750400
Lat Long Location
1709 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1146486757
14-00513694
Service Request Number: 14-00513694 • Address: 1913 N STEMMONS SERV W, DALLAS, TX 75207 • City Council District: 6
Service Request Number
14-00513694
Address
1913 N STEMMONS SERV W, DALLAS, TX 75207
City Council District
6
Department
Management Services
Service Request Type
Miscellaneous Service Request - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-13T15:47:03.000
Status
Closed
Created Date
2014-12-29T15:47:03.000
Update Date
2014-12-30T15:05:39.000
Closed Date
2014-12-30T15:05:37.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2484400.9378264900
Y Coordinate
6977834.7392713900
Lat Long Location
1913 N STEMMONS, DALLAS, TX, 75207
Unique Key
1142486357
15-00235396
Service Request Number: 15-00235396 • Address: 379 S HALL ST, DALLAS, TX 75226 • City Council District: 2
Service Request Number
15-00235396
Address
379 S HALL ST, DALLAS, TX 75226
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-09T20:33:57.000
Status
Closed
Created Date
2015-06-02T20:33:57.000
Update Date
2015-06-10T14:00:14.000
Closed Date
2015-06-10T14:00:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2497454.8115778300
Y Coordinate
6971853.7757374700
Lat Long Location
379 S HALL ST, DALLAS, TX, 75226
Unique Key
1157809238
14-00432934
Service Request Number: 14-00432934 • Address: BELT LINE RD & PRESTON RD, DALLAS, 75254, DALLAS, TX • City Council District: 11
Service Request Number
14-00432934
Address
BELT LINE RD & PRESTON RD, DALLAS, 75254, DALLAS, TX
City Council District
11
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-28T13:49:45.000
Status
Closed
Created Date
2014-10-21T13:49:45.000
Update Date
2014-10-22T19:32:28.000
Closed Date
2014-10-22T19:32:26.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2488637.5594144700
Y Coordinate
7034177.1725230600
Unique Key
1137327394
15-00059721
Service Request Number: 15-00059721 • Address: 3550 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00059721
Address
3550 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-22T02:35:54.000
Status
Closed
Created Date
2015-02-19T02:35:54.000
Update Date
2015-02-19T13:06:08.000
Closed Date
2015-02-19T13:04:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2500935.3657054300
Y Coordinate
6949914.5883481200
Lat Long Location
3550 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1146477268
15-00152175
Service Request Number: 15-00152175 • Address: 302 N MARLBOROUGH AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00152175
Address
302 N MARLBOROUGH AVE, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-08-12T11:23:10.000
Status
Closed
Created Date
2015-04-20T11:23:10.000
Update Date
2015-05-18T10:59:42.000
Closed Date
2015-05-18T10:57:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475329.8484675700
Y Coordinate
6958956.9985448200
Lat Long Location
302 N MARLBOROUGH AVE, DALLAS, TX, 75208
Unique Key
1152435785
15-00230529
Service Request Number: 15-00230529 • Address: 300 N AKARD ST, DALLAS, TX 75201 • City Council District: 14
Service Request Number
15-00230529
Address
300 N AKARD ST, DALLAS, TX 75201
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-15T07:58:28.000
Status
Closed
Created Date
2015-06-01T07:58:28.000
Update Date
2015-06-16T09:59:54.000
Closed Date
2015-06-16T09:59:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2490944.8721650900
Y Coordinate
6971698.0173105200
Lat Long Location
300 N AKARD ST, DALLAS, TX, 75201
Unique Key
1157493832
14-00407217
Service Request Number: 14-00407217 • Address: DALE CREST DR & PARK LN, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00407217
Address
DALE CREST DR & PARK LN, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Markings - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-30T09:37:08.000
Status
Closed
Created Date
2014-10-03T09:37:08.000
Update Date
2014-10-03T14:31:45.000
Closed Date
2014-10-03T14:31:44.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2470053.2570952600
Y Coordinate
7005286.4313886700
Unique Key
1135740059
15-00112174
Service Request Number: 15-00112174 • Address: 2006 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 3
Service Request Number
15-00112174
Address
2006 E LEDBETTER DR, DALLAS, TX 75216
City Council District
3
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-01T09:55:52.000
Status
Closed
Created Date
2015-03-29T09:55:52.000
Update Date
2015-03-29T10:39:38.000
Closed Date
2015-03-29T10:39:37.000
Outcome
Resolved - Through Citizen Action
Priority
Emergency
Method Received Description
Phone
X Coordinate
2494308.2358159900
Y Coordinate
6936727.7265802500
Lat Long Location
2006 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1149973353
15-00152283
Service Request Number: 15-00152283 • Address: 2000 S BARNETT AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00152283
Address
2000 S BARNETT AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Signs - Other - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-11T11:47:20.000
Status
Closed
Created Date
2015-04-20T11:47:20.000
Update Date
2015-04-20T11:49:34.000
Closed Date
2015-04-20T11:49:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2469130.8581670500
Y Coordinate
6950383.1718660800
Lat Long Location
2000 S BARNETT AVE, DALLAS, TX, 75211
Unique Key
1152442390
15-00152187
Service Request Number: 15-00152187 • Address: 10600 E NORTHWEST HWY, DALLAS, TX 75238 • City Council District: 9
Service Request Number
15-00152187
Address
10600 E NORTHWEST HWY, DALLAS, TX 75238
City Council District
9
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-04-27T11:25:50.000
Status
Closed
Created Date
2015-04-20T11:25:50.000
Update Date
2015-04-20T11:33:11.000
Closed Date
2015-04-20T11:33:10.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2520479.4796800300
Y Coordinate
7002040.2825521900
Lat Long Location
10600 E NORTHWEST HWY, DALLAS, TX, 75238
Unique Key
1152436567
14-00420508
Service Request Number: 14-00420508 • Address: TIBBS ST & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
14-00420508
Address
TIBBS ST & WALNUT HILL LN, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-20T07:26:29.000
Status
Closed
Created Date
2014-10-13T07:26:29.000
Update Date
2014-10-13T07:35:02.000
Closed Date
2014-10-13T07:35:01.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2491422.5887198900
Y Coordinate
7007318.6908008900
Unique Key
1136558814
14-00497704
Service Request Number: 14-00497704 • Address: 2944 S EL CENTRO WAY, DALLAS, TX 75241 • City Council District: 8
Service Request Number
14-00497704
Address
2944 S EL CENTRO WAY, DALLAS, TX 75241
City Council District
8
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-01-28T15:03:00.000
Status
Closed
Created Date
2014-12-12T15:03:00.000
Update Date
2014-12-12T15:05:24.000
Closed Date
2014-12-11T15:05:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2499804.8236258600
Y Coordinate
6925417.2208441600
Lat Long Location
2944 S EL CENTRO WAY, DALLAS, TX, 75241
Unique Key
1141457809
15-00212401
Service Request Number: 15-00212401 • Address: 338 W 10TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00212401
Address
338 W 10TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T14:34:32.000
Status
Closed
Created Date
2015-05-21T14:34:32.000
Update Date
2015-05-21T14:38:02.000
Closed Date
2015-05-21T14:38:01.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2482774.9130545400
Y Coordinate
6958079.6967602900
Lat Long Location
338 W 10TH ST, DALLAS, TX, 75208
Unique Key
1156309912
15-00136896
Service Request Number: 15-00136896 • Address: 1417 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00136896
Address
1417 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T13:17:21.000
Status
Closed
Created Date
2015-04-10T13:17:21.000
Update Date
2015-04-27T14:52:42.000
Closed Date
2015-04-27T14:52:42.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2493229.7537400400
Y Coordinate
6967480.2664951900
Lat Long Location
1417 S AKARD ST, DALLAS, TX, 75215
Unique Key
1151471994
15-00235432
Service Request Number: 15-00235432 • Address: 4811 W NORTHWEST HWY, DALLAS, TX 75220 • City Council District: 13
Service Request Number
15-00235432
Address
4811 W NORTHWEST HWY, DALLAS, TX 75220
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-05T21:27:20.000
Status
Closed
Created Date
2015-06-02T21:27:20.000
Update Date
2015-06-03T17:45:02.000
Closed Date
2015-06-03T17:45:01.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2481592.7563071300
Y Coordinate
7001436.9170205600
Lat Long Location
4811 W NORTHWEST HWY, DALLAS, TX, 75220
Unique Key
1157811713
14-00407176
Service Request Number: 14-00407176 • Address: ARAPAHO RD & DALLAS NORTH TOLLWAY, DALLAS, 75248, DALLAS, TX • City Council District: 11
Service Request Number
14-00407176
Address
ARAPAHO RD & DALLAS NORTH TOLLWAY, DALLAS, 75248, DALLAS, TX
City Council District
11
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-17T09:25:55.000
Status
Closed
Created Date
2014-10-03T09:25:55.000
Update Date
2014-10-20T11:14:49.000
Closed Date
2014-10-17T14:13:52.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2483443.2775787700
Y Coordinate
7036128.7501876500
Unique Key
1135737585
15-00243738
Service Request Number: 15-00243738 • Address: 4404 S OTTAWA RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00243738
Address
4404 S OTTAWA RD, DALLAS, TX 75212
City Council District
6
Department
Trinity Watershed Management
Service Request Type
Flooding/Drainage Complaint - TWM
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-25T14:00:43.000
Status
Closed
Created Date
2015-06-05T14:00:43.000
Update Date
2015-06-10T08:45:14.000
Closed Date
2015-06-10T08:45:13.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2462409.9580087300
Y Coordinate
6974675.4880814800
Lat Long Location
4404 S OTTAWA RD, DALLAS, TX, 75212
Unique Key
1158284001
14-00432965
Service Request Number: 14-00432965 • Address: PRESTON RD & FRANKFORD RD, DALLAS, 75252, DALLAS, TX • City Council District: 12
Service Request Number
14-00432965
Address
PRESTON RD & FRANKFORD RD, DALLAS, 75252, DALLAS, TX
City Council District
12
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-25T14:02:32.000
Status
Closed
Created Date
2014-10-21T14:02:32.000
Update Date
2014-11-02T10:24:34.000
Closed Date
2014-11-02T10:24:34.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
311 IVR
X Coordinate
2490336.2050903100
Y Coordinate
7050391.6319186800
Unique Key
1137329083
15-00072264
Service Request Number: 15-00072264 • Address: 443 W WHEATLAND RD, DALLAS, TX 75232 • City Council District: 8
Service Request Number
15-00072264
Address
443 W WHEATLAND RD, DALLAS, TX 75232
City Council District
8
Department
Feedback Group
Service Request Type
Complaint/Compliment - CTY
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-03-16T16:23:05.000
Status
Closed
Created Date
2015-03-02T16:23:05.000
Update Date
2015-03-06T18:13:50.000
Closed Date
2015-03-06T18:13:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482950.9246125500
Y Coordinate
6922683.1399296400
Lat Long Location
443 W WHEATLAND RD, DALLAS, TX, 75232
Unique Key
1147281772
14-00513751
Service Request Number: 14-00513751 • Address: 726 W GREENBRIAR LN, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00513751
Address
726 W GREENBRIAR LN, DALLAS, TX 75208
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-23T16:11:41.000
Status
Closed
Created Date
2014-12-29T16:11:41.000
Update Date
2015-01-29T16:48:03.000
Closed Date
2015-01-29T16:46:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2480596.7690736800
Y Coordinate
6964300.1520115600
Lat Long Location
726 W GREENBRIAR LN, DALLAS, TX, 75208
Unique Key
1142490019
15-00230610
Service Request Number: 15-00230610 • Address: 430 W 9TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00230610
Address
430 W 9TH ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T08:30:13.000
Status
Closed
Created Date
2015-06-01T08:30:13.000
Update Date
2015-06-01T09:25:05.000
Closed Date
2015-06-01T09:25:04.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2482241.5594328400
Y Coordinate
6958545.8054981300
Lat Long Location
430 W 9TH ST, DALLAS, TX, 75208
Unique Key
1157499991
15-00072261
Service Request Number: 15-00072261 • Address: 7143 BARRETT DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00072261
Address
7143 BARRETT DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T16:22:08.000
Status
Closed
Created Date
2015-03-02T16:22:08.000
Update Date
2015-03-04T16:18:43.000
Closed Date
2015-03-04T16:18:42.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2522191.3705642700
Y Coordinate
6952656.5799416200
Lat Long Location
7143 BARRETT DR, DALLAS, TX
Unique Key
1147281591
15-00007829
Service Request Number: 15-00007829 • Address: 2523 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
15-00007829
Address
2523 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-13T09:50:58.000
Status
Closed
Created Date
2015-01-08T09:50:58.000
Update Date
2015-01-21T10:37:29.000
Closed Date
2015-01-21T10:37:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2537711.9084852500
Y Coordinate
6962888.2630106800
Lat Long Location
2523 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1143183693
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