311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00230600
Service Request Number: 15-00230600 • Address: 1407 WEST RIM RD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00230600
Address
1407 WEST RIM RD, DALLAS, TX 75211
City Council District
3
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-10T08:25:36.000
Status
Closed
Created Date
2015-06-01T08:25:36.000
Update Date
2015-06-05T14:45:17.000
Closed Date
2015-06-05T14:45:15.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2456318.2103839000
Y Coordinate
6952025.3579666500
Lat Long Location
1407 WEST RIM RD, DALLAS, TX, 75211
Unique Key
1157499179
14-00432911
Service Request Number: 14-00432911 • Address: 2300 S R L THORNTON FWY, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00432911
Address
2300 S R L THORNTON FWY, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-04T13:40:05.000
Status
Closed
Created Date
2014-10-21T13:40:05.000
Update Date
2014-10-26T07:52:24.000
Closed Date
2014-10-26T07:52:22.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482863.3264562500
Y Coordinate
6949086.8667146300
Lat Long Location
2300 S R L THORNTON FWY, DALLAS, TX, 75224
Unique Key
1137325957
14-00445947
Service Request Number: 14-00445947 • Address: IRVING BLVD & READING ST, DALLAS, 75247, DALLAS, TX • City Council District: 6
Service Request Number
14-00445947
Address
IRVING BLVD & READING ST, DALLAS, 75247, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-13T09:35:46.000
Status
Closed
Created Date
2014-10-30T09:35:46.000
Update Date
2014-11-04T13:34:52.000
Closed Date
2014-11-04T13:34:50.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470754.7093839300
Y Coordinate
6980747.4778015900
Unique Key
1138149915
15-00243700
Service Request Number: 15-00243700 • Address: 5950 S R L THORNTON FWY, DALLAS, TX 75241 • City Council District: 4
Service Request Number
15-00243700
Address
5950 S R L THORNTON FWY, DALLAS, TX 75241
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-07-13T13:52:23.000
Status
Duplicate (closed)
Created Date
2015-06-05T13:52:23.000
Update Date
2015-07-08T10:38:04.000
Closed Date
2015-07-08T10:38:04.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2484669.6880092700
Y Coordinate
6932734.9755268100
Lat Long Location
5950 S R L THORNTON FWY, DALLAS, TX, 75241
Unique Key
1158281990
14-00432997
Service Request Number: 14-00432997 • Address: W 12TH ST & S HAMPTON RD, DALLAS, 75211, DALLAS, TX • City Council District: 1
Service Request Number
14-00432997
Address
W 12TH ST & S HAMPTON RD, DALLAS, 75211, DALLAS, TX
City Council District
1
Department
Code Compliance District Group
Service Request Type
Illegal Vending - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-02T14:16:55.000
Status
Closed
Created Date
2014-10-21T14:16:55.000
Update Date
2014-10-30T09:20:49.000
Closed Date
2014-10-30T09:20:49.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2473669.3207574100
Y Coordinate
6956577.8553145400
Unique Key
1137330892
14-00432954
Service Request Number: 14-00432954 • Address: E KIEST BLVD & E ILLINOIS AVE, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00432954
Address
E KIEST BLVD & E ILLINOIS AVE, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2014-10-22T13:58:10.000
Status
Closed
Created Date
2014-10-21T13:58:10.000
Update Date
2014-10-21T14:05:29.000
Closed Date
2014-10-21T14:05:28.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2495682.6938558800
Y Coordinate
6948279.0073697800
Unique Key
1137328504
15-00047769
Service Request Number: 15-00047769 • Address: 7419 E NORTHWEST HWY, DALLAS, TX 75231 • City Council District: 9
Service Request Number
15-00047769
Address
7419 E NORTHWEST HWY, DALLAS, TX 75231
City Council District
9
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-14T18:36:37.000
Status
Closed
Created Date
2015-02-09T18:36:37.000
Update Date
2015-02-25T10:09:57.000
Closed Date
2015-02-25T10:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2510967.8885366200
Y Coordinate
6998547.6374435100
Lat Long Location
7419 E NORTHWEST HWY, DALLAS, TX, 75231
Unique Key
1145727722
15-00047754
Service Request Number: 15-00047754 • Address: 3812 ATLANTA ST, DALLAS, TX • City Council District: 7
Service Request Number
15-00047754
Address
3812 ATLANTA ST, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T18:17:15.000
Status
Closed
Created Date
2015-02-09T18:17:15.000
Update Date
2015-03-09T11:22:54.000
Closed Date
2015-03-09T11:22:53.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2502271.3528203300
Y Coordinate
6963826.3939287600
Lat Long Location
3812 ATLANTA ST, DALLAS, TX
Unique Key
1145726721
14-00513614
Service Request Number: 14-00513614 • Address: 724 N WINNETKA AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00513614
Address
724 N WINNETKA AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-01T15:17:22.000
Status
Closed
Created Date
2014-12-29T15:17:22.000
Update Date
2014-12-29T16:54:19.000
Closed Date
2014-12-29T16:52:00.000
Outcome
Resolved - Information Provided
Priority
Urgent
Method Received Description
Phone
X Coordinate
2478732.8710231600
Y Coordinate
6960497.3854071100
Lat Long Location
724 N WINNETKA AVE, DALLAS, TX, 75208
Unique Key
1142481422
15-00072260
Service Request Number: 15-00072260 • Address: 3800 CEDAR SPRINGS RD, DALLAS, TX 75219 • City Council District: 14
Service Request Number
15-00072260
Address
3800 CEDAR SPRINGS RD, DALLAS, TX 75219
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Inlet/Storm Drain/Ditch Cleaning-STS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-05-04T16:21:53.000
Status
Closed
Created Date
2015-03-02T16:21:53.000
Update Date
2015-03-05T05:44:22.000
Closed Date
2015-03-05T05:44:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2487991.2188034600
Y Coordinate
6981580.0445455300
Lat Long Location
3800 CEDAR SPRINGS RD, DALLAS, TX, 75219
Unique Key
1147281529
15-00243660
Service Request Number: 15-00243660 • Address: 1203 E LOUISIANA AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00243660
Address
1203 E LOUISIANA AVE, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-16T13:41:05.000
Status
Closed
Created Date
2015-06-05T13:41:05.000
Update Date
2015-06-10T08:53:30.000
Closed Date
2015-06-10T08:53:29.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2488927.9207011200
Y Coordinate
6950498.7446605200
Lat Long Location
1203 E LOUISIANA AVE, DALLAS, TX, 75216
Unique Key
1158279835
15-00047763
Service Request Number: 15-00047763 • Address: 10200 E ZACHA DR, DALLAS, TX 75228 • City Council District: 9
Service Request Number
15-00047763
Address
10200 E ZACHA DR, DALLAS, TX 75228
City Council District
9
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-02-24T18:25:43.000
Status
Closed
Created Date
2015-02-09T18:25:43.000
Update Date
2015-02-10T16:24:17.000
Closed Date
2015-02-10T16:24:15.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2524652.9509062200
Y Coordinate
6991438.2482000000
Lat Long Location
10200 E ZACHA DR, DALLAS, TX, 75228
Unique Key
1145727345
14-00513716
Service Request Number: 14-00513716 • Address: 318 S GARRETT AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
14-00513716
Address
318 S GARRETT AVE, DALLAS, TX 75214
City Council District
2
Department
Code Compliance District Group
Service Request Type
Oversized Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-02-27T15:56:47.000
Status
Closed
Created Date
2014-12-29T15:56:47.000
Update Date
2015-01-08T13:43:46.000
Closed Date
2015-01-08T13:43:46.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2503234.3504306400
Y Coordinate
6976741.3821275100
Lat Long Location
318 S GARRETT AVE, DALLAS, TX, 75214
Unique Key
1142487809
14-00420676
Service Request Number: 14-00420676 • Address: N BUCKNER BLVD & E NORTHWEST HWY, DALLAS, 75218, DALLAS, TX • City Council District: 9
Service Request Number
14-00420676
Address
N BUCKNER BLVD & E NORTHWEST HWY, DALLAS, 75218, DALLAS, TX
City Council District
9
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-20T08:55:33.000
Status
Closed
Created Date
2014-10-13T08:55:33.000
Update Date
2014-10-14T10:35:55.000
Closed Date
2014-10-14T10:35:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2515106.5008410000
Y Coordinate
7000745.5750474200
Unique Key
1136570122
14-00513772
Service Request Number: 14-00513772 • Address: 310 S ST MARY AVE, DALLAS, TX 75214 • City Council District: 2
Service Request Number
14-00513772
Address
310 S ST MARY AVE, DALLAS, TX 75214
City Council District
2
Department
Department of Sanitation Services
Service Request Type
Garbage Roll Cart - Residential - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-08T16:17:46.000
Status
Closed
Created Date
2014-12-29T16:17:46.000
Update Date
2015-01-05T08:35:22.000
Closed Date
2015-01-05T08:35:20.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2503326.3751501200
Y Coordinate
6977244.3734414300
Lat Long Location
310 S ST MARY AVE, DALLAS, TX, 75214
Unique Key
1142491203
15-00059872
Service Request Number: 15-00059872 • Address: 1715 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00059872
Address
1715 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-30T08:33:28.000
Status
Closed
Created Date
2015-02-19T08:33:28.000
Update Date
2015-02-19T08:34:27.000
Closed Date
2015-02-19T08:34:26.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2521820.3729880200
Y Coordinate
6957530.6702913400
Lat Long Location
1715 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1146487284
14-00515996
Service Request Number: 14-00515996 • Address: S MOORE ST & STRICKLAND ST, DALLAS, 75216, DALLAS, TX • City Council District: 4
Service Request Number
14-00515996
Address
S MOORE ST & STRICKLAND ST, DALLAS, 75216, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-02-06T09:22:36.000
Status
Closed
Created Date
2014-12-31T09:22:36.000
Update Date
2015-01-10T14:50:55.000
Closed Date
2015-01-10T14:50:54.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2490232.6191891400
Y Coordinate
6955384.8641750900
Unique Key
1142629792
15-00152142
Service Request Number: 15-00152142 • Address: 10773 N LANETT CIR, DALLAS, TX 75238 • City Council District: 10
Service Request Number
15-00152142
Address
10773 N LANETT CIR, DALLAS, TX 75238
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-29T11:16:08.000
Status
Closed
Created Date
2015-04-20T11:16:08.000
Update Date
2015-04-22T13:59:00.000
Closed Date
2015-04-22T13:58:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Web
X Coordinate
2521820.2878126500
Y Coordinate
7003686.2441715600
Lat Long Location
10773 N LANETT CIR, DALLAS, TX, 75238
Unique Key
1152433722
14-00420881
Service Request Number: 14-00420881 • Address: PEMBERTON HILL RD & C F HAWN ACRD S, DALLAS, 75217, DALLAS, TX • City Council District: 7
Service Request Number
14-00420881
Address
PEMBERTON HILL RD & C F HAWN ACRD S, DALLAS, 75217, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Signs - Public Right of Way - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-20T09:50:28.000
Status
Closed
Created Date
2014-10-13T09:50:28.000
Update Date
2014-10-14T11:24:59.000
Closed Date
2014-10-14T11:24:59.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Proactive
X Coordinate
2517242.4506687400
Y Coordinate
6955222.2663978200
Unique Key
1136581893
15-00230648
Service Request Number: 15-00230648 • Address: 2246 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00230648
Address
2246 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Animal - Sick/Injured - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T08:42:28.000
Status
Closed
Created Date
2015-06-01T08:42:28.000
Update Date
2015-06-01T10:00:10.000
Closed Date
2015-06-01T10:00:09.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2493497.2488711900
Y Coordinate
6944565.4965255200
Lat Long Location
2246 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1157502446
15-00059754
Service Request Number: 15-00059754 • Address: 1500 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00059754
Address
1500 N JIM MILLER RD, DALLAS, TX 75217
City Council District
5
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-20T07:35:31.000
Status
Closed
Created Date
2015-02-19T07:35:31.000
Update Date
2015-02-19T08:25:49.000
Closed Date
2015-02-19T08:22:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Urgent
Method Received Description
Phone
X Coordinate
2521915.4904442200
Y Coordinate
6956256.4739010600
Lat Long Location
1500 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1146479701
15-00243711
Service Request Number: 15-00243711 • Address: 3044 AIRHAVEN ST, DALLAS, TX • City Council District: 13
Service Request Number
15-00243711
Address
3044 AIRHAVEN ST, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-12T13:54:27.000
Status
Closed
Created Date
2015-06-05T13:54:27.000
Update Date
2015-06-09T18:17:19.000
Closed Date
2015-06-09T18:17:19.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467075.9882384900
Y Coordinate
7016332.4329407800
Lat Long Location
3044 AIRHAVEN ST, DALLAS, TX
Unique Key
1158282579
15-00251758
Service Request Number: 15-00251758 • Address: 2737 W CAMP WISDOM RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00251758
Address
2737 W CAMP WISDOM RD, DALLAS, TX 75237
City Council District
3
Department
Police Department
Service Request Type
Oversized Vehicle - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-19T14:27:18.000
Status
Closed
Created Date
2015-06-09T14:27:18.000
Update Date
2015-06-16T06:46:16.000
Closed Date
2015-06-16T06:46:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2472213.5653465000
Y Coordinate
6927796.2359562100
Lat Long Location
2737 W CAMP WISDOM RD, DALLAS, TX, 75237
Unique Key
1158737182
14-00420797
Service Request Number: 14-00420797 • Address: IRVING BLVD & TURTLE CREEK BLVD, DALLAS, 75207, DALLAS, TX • City Council District: 6
Service Request Number
14-00420797
Address
IRVING BLVD & TURTLE CREEK BLVD, DALLAS, 75207, DALLAS, TX
City Council District
6
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-17T09:25:32.000
Status
Closed
Created Date
2014-10-13T09:25:32.000
Update Date
2014-10-30T10:27:00.000
Closed Date
2014-10-30T10:26:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482748.9865853700
Y Coordinate
6975950.9693290500
Unique Key
1136576733
14-00407428
Service Request Number: 14-00407428 • Address: LANEYVALE AVE & N MASTERS DR, DALLAS, 75217, DALLAS, TX • City Council District: 5
Service Request Number
14-00407428
Address
LANEYVALE AVE & N MASTERS DR, DALLAS, 75217, DALLAS, TX
City Council District
5
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-30T10:36:51.000
Status
Closed
Created Date
2014-10-03T10:36:51.000
Update Date
2014-10-28T10:22:38.000
Closed Date
2014-10-28T10:22:36.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2537878.2668652000
Y Coordinate
6952710.4950371400
Unique Key
1135752448
14-00433041
Service Request Number: 14-00433041 • Address: MCKINNEY AVE & N HALL ST, DALLAS, 75204, DALLAS, TX • City Council District: 14
Service Request Number
14-00433041
Address
MCKINNEY AVE & N HALL ST, DALLAS, 75204, DALLAS, TX
City Council District
14
Department
Trinity Watershed Management
Service Request Type
Water Pollution Routine - Creek, Lake,River-TWM
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-10T14:37:58.000
Status
Closed
Created Date
2014-10-21T14:37:58.000
Update Date
2014-10-23T10:31:07.000
Closed Date
2014-10-23T10:31:06.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2490971.0969979400
Y Coordinate
6979762.7042293800
Unique Key
1137333578
15-00230557
Service Request Number: 15-00230557 • Address: 416 N GILPIN AVE, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00230557
Address
416 N GILPIN AVE, DALLAS, TX 75211
City Council District
1
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-11-18T08:09:40.000
Status
Closed
Created Date
2015-06-01T08:09:40.000
Update Date
2015-06-08T08:57:28.000
Closed Date
2015-06-08T08:57:27.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2466354.9121510200
Y Coordinate
6958979.6263296900
Lat Long Location
416 N GILPIN AVE, DALLAS, TX, 75211
Unique Key
1157495872
15-00219370
Service Request Number: 15-00219370 • Address: 496 S LONGACRE LN, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00219370
Address
496 S LONGACRE LN, DALLAS, TX 75217
City Council District
8
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-08T12:54:03.000
Status
Closed
Created Date
2015-05-26T12:54:03.000
Update Date
2015-06-09T09:31:07.000
Closed Date
2015-06-09T09:31:06.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519455.5854488600
Y Coordinate
6945513.5234186700
Lat Long Location
496 S LONGACRE LN, DALLAS, TX, 75217
Unique Key
1156769413
15-00259931
Service Request Number: 15-00259931 • Address: 6600 S WESTMORELAND RD, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00259931
Address
6600 S WESTMORELAND RD, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T16:13:41.000
Status
Closed
Created Date
2015-06-12T16:13:41.000
Update Date
2015-06-30T16:16:12.000
Closed Date
2015-06-30T16:16:12.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466509.6482347600
Y Coordinate
6930084.1916312800
Lat Long Location
6600 S WESTMORELAND RD, DALLAS, TX, 75237
Unique Key
1159254754
15-00152032
Service Request Number: 15-00152032 • Address: 300 E WOODIN BLVD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00152032
Address
300 E WOODIN BLVD, DALLAS, TX 75216
City Council District
4
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-04-27T10:45:42.000
Status
Closed
Created Date
2015-04-20T10:45:42.000
Update Date
2015-04-24T08:15:23.000
Closed Date
2015-04-24T08:15:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2484986.3096672900
Y Coordinate
6950015.7790199300
Lat Long Location
300 E WOODIN BLVD, DALLAS, TX, 75216
Unique Key
1152426802
15-00059811
Service Request Number: 15-00059811 • Address: 1515 E 8TH ST, DALLAS, TX 75203 • City Council District: 4
Service Request Number
15-00059811
Address
1515 E 8TH ST, DALLAS, TX 75203
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-02T08:17:54.000
Status
Closed
Created Date
2015-02-19T08:17:54.000
Update Date
2015-02-27T09:33:16.000
Closed Date
2015-02-27T09:33:15.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2490361.7855085000
Y Coordinate
6960207.5296403400
Lat Long Location
1515 E 8TH ST, DALLAS, TX, 75203
Unique Key
1146483824
15-00047721
Service Request Number: 15-00047721 • Address: 6027 LOVETT AVE, DALLAS, TX • City Council District: 5
Service Request Number
15-00047721
Address
6027 LOVETT AVE, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T17:44:43.000
Status
Closed
Created Date
2015-02-09T17:44:43.000
Update Date
2015-05-05T19:07:26.000
Closed Date
2015-05-05T19:07:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2517114.3012063200
Y Coordinate
6970772.7871521400
Lat Long Location
6027 LOVETT AVE, DALLAS, TX
Unique Key
1145724656
14-00407440
Service Request Number: 14-00407440 • Address: CASTLE ST & N EDGEFIELD AVE, DALLAS, 75208, DALLAS, TX • City Council District: 6
Service Request Number
14-00407440
Address
CASTLE ST & N EDGEFIELD AVE, DALLAS, 75208, DALLAS, TX
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-10T10:40:07.000
Status
Closed
Created Date
2014-10-03T10:40:07.000
Update Date
2014-10-07T14:01:02.000
Closed Date
2014-10-07T14:01:01.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2478136.0571638900
Y Coordinate
6966148.2283363300
Unique Key
1135753250
15-00243735
Service Request Number: 15-00243735 • Address: 2555 W ILLINOIS AVE, DALLAS, TX 75233 • City Council District: 1
Service Request Number
15-00243735
Address
2555 W ILLINOIS AVE, DALLAS, TX 75233
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-12T13:59:46.000
Status
Closed
Created Date
2015-06-05T13:59:46.000
Update Date
2015-06-08T08:48:57.000
Closed Date
2015-06-08T08:48:56.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2472536.3891864800
Y Coordinate
6948967.6943968300
Lat Long Location
2555 W ILLINOIS AVE, DALLAS, TX, 75233
Unique Key
1158283824
15-00260053
Service Request Number: 15-00260053 • Address: 117 N GAIL ST, DALLAS, TX 75211 • City Council District: 6
Service Request Number
15-00260053
Address
117 N GAIL ST, DALLAS, TX 75211
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-27T16:36:42.000
Status
Closed
Created Date
2015-06-12T16:36:42.000
Update Date
2015-07-15T08:35:29.000
Closed Date
2015-07-15T08:35:28.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2458455.1079507300
Y Coordinate
6957978.4516815100
Lat Long Location
117 N GAIL ST, DALLAS, TX, 75211
Unique Key
1159261057
14-00433082
Service Request Number: 14-00433082 • Address: FOREST LN & SCHROEDER RD, DALLAS, 75243, DALLAS, TX • City Council District: 10
Service Request Number
14-00433082
Address
FOREST LN & SCHROEDER RD, DALLAS, 75243, DALLAS, TX
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-28T14:59:32.000
Status
Closed
Created Date
2014-10-21T14:59:32.000
Update Date
2014-10-21T16:15:08.000
Closed Date
2014-10-21T16:15:07.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2501492.9570177100
Y Coordinate
7018161.1273669500
Unique Key
1137336474
15-00137023
Service Request Number: 15-00137023 • Address: 711 W CANTY ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00137023
Address
711 W CANTY ST, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Confined - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-13T13:52:01.000
Status
Closed
Created Date
2015-04-10T13:52:01.000
Update Date
2015-04-10T14:40:33.000
Closed Date
2015-04-10T14:40:33.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2480557.6338500000
Y Coordinate
6961053.7530000000
Lat Long Location
711 W CANTY ST, DALLAS, TX, 75208
Unique Key
1151479080
14-00497643
Service Request Number: 14-00497643 • Address: 122 W MONTANA AVE, DALLAS, TX 75224 • City Council District: 4
Service Request Number
14-00497643
Address
122 W MONTANA AVE, DALLAS, TX 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-12-19T14:33:13.000
Status
Closed
Created Date
2014-12-12T14:33:13.000
Update Date
2014-12-18T06:39:39.000
Closed Date
2014-12-18T06:39:38.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2484022.1868146900
Y Coordinate
6949480.0653043500
Lat Long Location
122 W MONTANA AVE, DALLAS, TX, 75224
Unique Key
1141454428
15-00034169
Service Request Number: 15-00034169 • Address: 817 S WAVERLY DR, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00034169
Address
817 S WAVERLY DR, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Garage Sale - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-05T11:56:23.000
Status
Closed
Created Date
2015-01-29T11:56:23.000
Update Date
2015-02-03T16:08:11.000
Closed Date
2015-01-30T16:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2476047.2441648700
Y Coordinate
6955430.3415854900
Lat Long Location
817 S WAVERLY DR, DALLAS, TX, 75208
Unique Key
1144861852
15-00059865
Service Request Number: 15-00059865 • Address: 2718 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00059865
Address
2718 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-02T08:31:49.000
Status
Closed
Created Date
2015-02-19T08:31:49.000
Update Date
2015-02-26T14:23:54.000
Closed Date
2015-02-26T14:23:54.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2490002.8475585700
Y Coordinate
6947100.3225899500
Lat Long Location
2718 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1146486881
15-00059841
Service Request Number: 15-00059841 • Address: 2200 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00059841
Address
2200 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-04-23T08:26:04.000
Status
Closed
Created Date
2015-02-19T08:26:04.000
Update Date
2015-03-03T07:54:41.000
Closed Date
2015-03-03T07:54:40.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2494627.7601894300
Y Coordinate
6979451.9469745200
Lat Long Location
2200 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1146485478
15-00136970
Service Request Number: 15-00136970 • Address: 2836 E OVERTON RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00136970
Address
2836 E OVERTON RD, DALLAS, TX 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaints - DPD
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-10T13:35:59.000
Status
Closed
Created Date
2015-04-10T13:35:59.000
Update Date
2015-05-08T14:40:22.000
Closed Date
2015-05-08T14:40:21.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2497720.8962305600
Y Coordinate
6946940.7718611200
Lat Long Location
2836 E OVERTON RD, DALLAS, TX, 75216
Unique Key
1151476018
15-00072274
Service Request Number: 15-00072274 • Address: 7138 BARRETT DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00072274
Address
7138 BARRETT DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T16:25:09.000
Status
Closed
Created Date
2015-03-02T16:25:09.000
Update Date
2015-03-04T16:16:30.000
Closed Date
2015-03-04T16:16:29.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2522169.9199451600
Y Coordinate
6952616.3111182300
Lat Long Location
7138 BARRETT DR, DALLAS, TX
Unique Key
1147282298
15-00190705
Service Request Number: 15-00190705 • Address: 1000 S AKARD ST, DALLAS, TX 75215 • City Council District: 2
Service Request Number
15-00190705
Address
1000 S AKARD ST, DALLAS, TX 75215
City Council District
2
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-06-23T12:36:38.000
Status
Closed
Created Date
2015-05-11T12:36:38.000
Update Date
2015-05-12T13:10:20.000
Closed Date
2015-05-12T13:06:00.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2492367.9509609900
Y Coordinate
6968508.1422756800
Lat Long Location
1000 S AKARD ST, DALLAS, TX, 75215
Unique Key
1154961251
15-00072296
Service Request Number: 15-00072296 • Address: 3006 BIRMINGHAM AVE, DALLAS, TX • City Council District: 7
Service Request Number
15-00072296
Address
3006 BIRMINGHAM AVE, DALLAS, TX
City Council District
7
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T16:31:37.000
Status
Closed
Created Date
2015-03-02T16:31:37.000
Update Date
2015-03-04T16:14:19.000
Closed Date
2015-03-04T16:14:18.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2502246.2634385100
Y Coordinate
6967208.1787045000
Lat Long Location
3006 BIRMINGHAM AVE, DALLAS, TX
Unique Key
1147283458
14-00433029
Service Request Number: 14-00433029 • Address: ABRAMS RD & SKILLMAN ST, DALLAS, 75231, DALLAS, TX • City Council District: 9
Service Request Number
14-00433029
Address
ABRAMS RD & SKILLMAN ST, DALLAS, 75231, DALLAS, TX
City Council District
9
Department
Code Compliance District Group
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-11-04T14:32:08.000
Status
Closed
Created Date
2014-10-21T14:32:08.000
Update Date
2014-10-30T16:10:26.000
Closed Date
2014-10-30T16:00:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2507722.4707295700
Y Coordinate
7002203.9636630100
Unique Key
1137332758
15-00219355
Service Request Number: 15-00219355 • Address: 1115 N CRAWFORD ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00219355
Address
1115 N CRAWFORD ST, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Parking - Unapproved Surface - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-06-04T12:50:19.000
Status
Closed
Created Date
2015-05-26T12:50:19.000
Update Date
2015-05-29T10:04:58.000
Closed Date
2015-05-29T10:04:58.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2484377.7500400300
Y Coordinate
6962228.6569203000
Lat Long Location
1115 N CRAWFORD ST, DALLAS, TX, 75203
Unique Key
1156768563
15-00243725
Service Request Number: 15-00243725 • Address: 3049 MODELLA AVE, DALLAS, TX • City Council District: 13
Service Request Number
15-00243725
Address
3049 MODELLA AVE, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2015-06-12T13:57:23.000
Status
Closed
Created Date
2015-06-05T13:57:23.000
Update Date
2015-06-09T18:16:06.000
Closed Date
2015-06-09T18:16:05.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2467262.6275576900
Y Coordinate
7016721.3229714300
Lat Long Location
3049 MODELLA AVE, DALLAS, TX
Unique Key
1158283351
15-00152179
Service Request Number: 15-00152179 • Address: 700 E 5TH ST, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00152179
Address
700 E 5TH ST, DALLAS, TX 75203
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-21T11:24:10.000
Status
Closed
Created Date
2015-04-20T11:24:10.000
Update Date
2015-04-20T14:45:56.000
Closed Date
2015-04-20T14:45:55.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Phone
X Coordinate
2486735.1778723200
Y Coordinate
6961686.9561913400
Lat Long Location
700 E 5TH ST, DALLAS, TX, 75203
Unique Key
1152436057
14-00433188
Service Request Number: 14-00433188 • Address: SWAN LAKE PKWY & FOREST LN, DALLAS, 75230, DALLAS, TX • City Council District: 11
Service Request Number
14-00433188
Address
SWAN LAKE PKWY & FOREST LN, DALLAS, 75230, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-04T15:34:37.000
Status
Closed
Created Date
2014-10-21T15:34:37.000
Update Date
2014-10-23T15:01:18.000
Closed Date
2014-10-23T15:01:17.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2497307.5890924500
Y Coordinate
7018212.6035817300
Unique Key
1137342992