311 Service Requests for Fiscal Year 2014 - 2015

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests that deal with streets and mobility such as street and pot hole repair are also very common. 311 also receives requests to address environmental issues such as water conservation and air quality complaints.

This dataset represents all Service Requests for the fiscal year time period of October 1, 2014 to September 30, 2015.

Archive 311 Dataset ck87-itnp 21 fields
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15-00112229
Service Request Number: 15-00112229 • Address: 1203 S HASKELL AVE, DALLAS, TX 75223 • City Council District: 7
Service Request Number
15-00112229
Address
1203 S HASKELL AVE, DALLAS, TX 75223
City Council District
7
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-04-01T11:34:52.000
Status
Closed
Created Date
2015-03-29T11:34:52.000
Update Date
2015-03-29T12:17:23.000
Closed Date
2015-03-29T12:17:21.000
Outcome
Resolved - Problem Corrected by City
Priority
Emergency
Method Received Description
Police/Fire Dispatch
X Coordinate
2503598.5781684900
Y Coordinate
6972594.1381737100
Lat Long Location
1203 S HASKELL AVE, DALLAS, TX, 75223
Unique Key
1149976455
15-00047879
Service Request Number: 15-00047879 • Address: 1518 N HASKELL AVE, DALLAS, TX 75204 • City Council District: 2
Service Request Number
15-00047879
Address
1518 N HASKELL AVE, DALLAS, TX 75204
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Attack in Progress - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-02-12T22:21:01.000
Status
Closed
Created Date
2015-02-09T22:21:01.000
Update Date
2015-02-09T23:24:51.000
Closed Date
2015-02-09T23:24:50.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Emergency
Method Received Description
Phone
X Coordinate
2496364.5363203500
Y Coordinate
6977725.5259801900
Lat Long Location
1518 N HASKELL AVE, DALLAS, TX, 75204
Unique Key
1145736250
15-00145457
Service Request Number: 15-00145457 • Address: MONTFORT DR & MCSHANN RD, DALLAS, 75230, DALLAS, TX • City Council District: 13
Service Request Number
15-00145457
Address
MONTFORT DR & MCSHANN RD, DALLAS, 75230, DALLAS, TX
City Council District
13
Department
Park/Recreation Department
Service Request Type
Park Maintenance/Misc. - PKR
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-28T16:08:11.000
Status
Closed
Created Date
2015-04-15T16:08:11.000
Update Date
2015-04-16T08:44:39.000
Closed Date
2015-04-16T08:44:39.000
Priority
Standard
Method Received Description
Phone
X Coordinate
2486646.5474874100
Y Coordinate
7022387.8819796400
Unique Key
1152008141
15-00212616
Service Request Number: 15-00212616 • Address: 3907 W RED BIRD LN, DALLAS, TX 75237 • City Council District: 3
Service Request Number
15-00212616
Address
3907 W RED BIRD LN, DALLAS, TX 75237
City Council District
3
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-06T15:30:11.000
Status
Lien Hold
Created Date
2015-05-21T15:30:11.000
Update Date
2016-02-12T16:51:59.000
Closed Date
2016-02-12T16:51:58.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2466012.6383450100
Y Coordinate
6932978.8125772000
Lat Long Location
3907 W RED BIRD LN, DALLAS, TX, 75237
Unique Key
1156322671
15-00212520
Service Request Number: 15-00212520 • Address: 710 S AKARD ST, DALLAS, TX 75201 • City Council District: 2
Service Request Number
15-00212520
Address
710 S AKARD ST, DALLAS, TX 75201
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-29T15:10:35.000
Status
Duplicate (closed)
Created Date
2015-05-21T15:10:35.000
Update Date
2015-08-06T11:05:15.000
Closed Date
2015-08-06T11:05:15.000
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2491649.3014078000
Y Coordinate
6969328.4789485200
Lat Long Location
710 S AKARD ST, DALLAS, TX, 75201
Unique Key
1156317358
15-00021965
Service Request Number: 15-00021965 • Address: 1100 S ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00021965
Address
1100 S ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-01T14:50:18.000
Status
Closed
Created Date
2015-01-20T14:50:18.000
Update Date
2015-01-20T14:53:25.000
Closed Date
2015-01-20T14:53:24.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483685.6011901800
Y Coordinate
6954227.3240670900
Lat Long Location
1100 S ZANG BLVD, DALLAS, TX, 75208
Unique Key
1144092621
15-00021999
Service Request Number: 15-00021999 • Address: 400 N ZANG BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00021999
Address
400 N ZANG BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-01T14:59:26.000
Status
Closed
Created Date
2015-01-20T14:59:26.000
Update Date
2015-01-20T15:02:02.000
Closed Date
2015-01-20T15:02:02.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2483607.3725632900
Y Coordinate
6959196.4382976700
Lat Long Location
400 N ZANG BLVD, DALLAS, TX, 75208
Unique Key
1144094561
14-00421187
Service Request Number: 14-00421187 • Address: N MADISON AVE & W 9TH ST, DALLAS, 75208, DALLAS, TX • City Council District: 1
Service Request Number
14-00421187
Address
N MADISON AVE & W 9TH ST, DALLAS, 75208, DALLAS, TX
City Council District
1
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-27T11:13:06.000
Status
Closed
Created Date
2014-10-13T11:13:06.000
Update Date
2014-10-16T12:16:04.000
Closed Date
2014-10-16T12:16:03.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482987.3189952200
Y Coordinate
6958571.5130512200
Unique Key
1136599165
14-00407839
Service Request Number: 14-00407839 • Address: HUDNALL ST & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00407839
Address
HUDNALL ST & CEDAR SPRINGS RD, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2014-11-07T12:49:57.000
Status
Closed
Created Date
2014-10-03T12:49:57.000
Update Date
2014-10-29T10:58:44.000
Closed Date
2014-10-29T10:58:42.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2482261.8042654600
Y Coordinate
6986407.9754732500
Unique Key
1135776787
14-00472952
Service Request Number: 14-00472952 • Address: 2125 N MASTERS DR, DALLAS, TX 75227 • City Council District: 7
Service Request Number
14-00472952
Address
2125 N MASTERS DR, DALLAS, TX 75227
City Council District
7
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-05T08:04:21.000
Status
Closed
Created Date
2014-11-20T08:04:21.000
Update Date
2014-11-20T08:06:16.000
Closed Date
2014-11-20T08:06:16.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537706.4590518000
Y Coordinate
6960519.9611783100
Lat Long Location
2125 N MASTERS DR, DALLAS, TX, 75227
Unique Key
1139851521
15-00271603
Service Request Number: 15-00271603 • Address: 5414 WILLIS AVE, DALLAS, TX • City Council District: 2
Service Request Number
15-00271603
Address
5414 WILLIS AVE, DALLAS, TX
City Council District
2
Department
Code Compliance District Group
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-08-03T09:41:34.000
Status
Closed
Created Date
2015-06-19T09:41:34.000
Update Date
2015-07-08T12:45:44.000
Closed Date
2015-07-08T12:45:44.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2497765.8270667500
Y Coordinate
6985671.4568560400
Lat Long Location
5414 WILLIS AVE, DALLAS, TX
Unique Key
1160017498
14-00405462
Service Request Number: 14-00405462 • Address: 718 W COLORADO BLVD, DALLAS, TX 75208 • City Council District: 1
Service Request Number
14-00405462
Address
718 W COLORADO BLVD, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-16T10:57:42.000
Status
Closed
Created Date
2014-10-02T10:57:42.000
Update Date
2014-10-14T08:28:51.000
Closed Date
2014-10-14T08:28:50.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Phone
X Coordinate
2480511.2767440500
Y Coordinate
6962974.6745838300
Lat Long Location
718 W COLORADO BLVD, DALLAS, TX, 75208
Unique Key
1135627688
14-00472938
Service Request Number: 14-00472938 • Address: 2015 N MASTERS DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
14-00472938
Address
2015 N MASTERS DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-02-05T07:55:33.000
Status
Closed
Created Date
2014-11-20T07:55:33.000
Update Date
2014-11-20T07:58:40.000
Closed Date
2014-11-20T07:58:39.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2537721.9251311100
Y Coordinate
6959781.3632711200
Lat Long Location
2015 N MASTERS DR, DALLAS, TX, 75217
Unique Key
1139850550
15-00212475
Service Request Number: 15-00212475 • Address: 5248 S POLK ST, DALLAS, TX 75232 • City Council District: 4
Service Request Number
15-00212475
Address
5248 S POLK ST, DALLAS, TX 75232
City Council District
4
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - New - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-09-15T14:56:30.000
Status
Closed
Created Date
2015-05-21T14:56:30.000
Update Date
2015-08-06T09:16:48.000
Closed Date
2015-08-06T09:16:48.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2479245.3793271600
Y Coordinate
6935050.7834253400
Lat Long Location
5248 S POLK ST, DALLAS, TX, 75232
Unique Key
1156314713
15-00021886
Service Request Number: 15-00021886 • Address: 3166 ST SOPHIA DR, DALLAS, TX • City Council District: 3
Service Request Number
15-00021886
Address
3166 ST SOPHIA DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T14:20:36.000
Status
Closed
Created Date
2015-01-20T14:20:36.000
Update Date
2015-01-22T12:02:03.000
Closed Date
2015-01-22T12:02:03.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2469210.9323714400
Y Coordinate
6944648.0649354700
Lat Long Location
3166 ST SOPHIA DR, DALLAS, TX
Unique Key
1144087399
14-00407823
Service Request Number: 14-00407823 • Address: ABRAMS RD & PROSPECT AVE, DALLAS, 75214, DALLAS, TX • City Council District: 14
Service Request Number
14-00407823
Address
ABRAMS RD & PROSPECT AVE, DALLAS, 75214, DALLAS, TX
City Council District
14
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-02-13T12:45:27.000
Status
Closed
Created Date
2014-10-03T12:45:27.000
Update Date
2014-10-17T16:07:48.000
Closed Date
2014-10-17T16:07:47.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2505200.3936943100
Y Coordinate
6983926.3642761100
Unique Key
1135775834
15-00122749
Service Request Number: 15-00122749 • Address: 1638 S BELT LINE RD, DALLAS, TX 75253 • City Council District: 8
Service Request Number
15-00122749
Address
1638 S BELT LINE RD, DALLAS, TX 75253
City Council District
8
Department
Code Compliance District Group
Service Request Type
Litter Apts - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-05-14T15:54:03.000
Status
Closed
Created Date
2015-04-02T15:54:03.000
Update Date
2015-04-14T15:34:14.000
Closed Date
2015-04-14T15:34:13.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2553848.3111263300
Y Coordinate
6935678.4439674300
Lat Long Location
1638 S BELT LINE RD, DALLAS, TX, 75253
Unique Key
1150593051
15-00047841
Service Request Number: 15-00047841 • Address: 9404 GONZALES DR, DALLAS, TX • City Council District: 7
Service Request Number
15-00047841
Address
9404 GONZALES DR, DALLAS, TX
City Council District
7
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T20:48:16.000
Status
Closed
Created Date
2015-02-09T20:48:16.000
Update Date
2015-02-17T11:50:50.000
Closed Date
2015-02-11T11:49:00.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2534150.4490704800
Y Coordinate
6966633.4138565300
Lat Long Location
9404 GONZALES DR, DALLAS, TX
Unique Key
1145734165
15-00205511
Service Request Number: 15-00205511 • Address: 6800 E MOCKINGBIRD LN, DALLAS, TX 75214 • City Council District: 9
Service Request Number
15-00205511
Address
6800 E MOCKINGBIRD LN, DALLAS, TX 75214
City Council District
9
Department
Department of Public Works
Service Request Type
Construction - Status Inquiry - PBW
Ert Estimated Response Time
4
Overall Service Request Due Date
2015-06-09T08:02:07.000
Status
Closed
Created Date
2015-05-19T08:02:07.000
Update Date
2015-06-03T10:18:57.000
Closed Date
2015-06-03T10:18:57.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2508169.2732485400
Y Coordinate
6993517.4095059700
Lat Long Location
6800 E MOCKINGBIRD LN, DALLAS, TX, 75214
Unique Key
1155907138
15-00022036
Service Request Number: 15-00022036 • Address: 914 W COMMERCE ST, DALLAS, TX 75208 • City Council District: 6
Service Request Number
15-00022036
Address
914 W COMMERCE ST, DALLAS, TX 75208
City Council District
6
Department
Department of Sanitation Services
Service Request Type
Garbage - Missed - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-01-23T15:09:57.000
Status
Closed
Created Date
2015-01-20T15:09:57.000
Update Date
2015-01-21T08:56:23.000
Closed Date
2015-01-21T08:56:23.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2479668.8245820700
Y Coordinate
6968189.8473044400
Lat Long Location
914 W COMMERCE ST, DALLAS, TX, 75208
Unique Key
1144096677
15-00047863
Service Request Number: 15-00047863 • Address: 943 GARDENVIEW DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047863
Address
943 GARDENVIEW DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T21:40:08.000
Status
Closed
Created Date
2015-02-09T21:40:08.000
Update Date
2015-04-22T15:51:02.000
Closed Date
2015-04-22T15:51:01.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2526648.9030875500
Y Coordinate
6952761.1135485600
Lat Long Location
943 GARDENVIEW DR, DALLAS, TX
Unique Key
1145735446
15-00205500
Service Request Number: 15-00205500 • Address: 3723 N WESTMORELAND RD, DALLAS, TX 75212 • City Council District: 6
Service Request Number
15-00205500
Address
3723 N WESTMORELAND RD, DALLAS, TX 75212
City Council District
6
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T07:57:38.000
Status
Closed
Created Date
2015-05-19T07:57:38.000
Update Date
2015-06-09T09:47:47.000
Closed Date
2015-06-09T09:47:45.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2468173.5219686800
Y Coordinate
6973293.7163875700
Lat Long Location
3723 N WESTMORELAND RD, DALLAS, TX, 75212
Unique Key
1155906493
15-00047855
Service Request Number: 15-00047855 • Address: 1338 GAYLORD DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047855
Address
1338 GAYLORD DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-05T21:09:17.000
Status
Closed
Created Date
2015-02-09T21:09:17.000
Update Date
2015-02-10T08:28:51.000
Closed Date
2015-02-10T08:28:50.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2523768.2633659600
Y Coordinate
6955246.8327427900
Lat Long Location
1338 GAYLORD DR, DALLAS, TX
Unique Key
1145734969
15-00137162
Service Request Number: 15-00137162 • Address: 3150 E LEDBETTER DR, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00137162
Address
3150 E LEDBETTER DR, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-22T14:26:06.000
Status
Closed
Created Date
2015-04-10T14:26:06.000
Update Date
2015-05-28T10:42:23.000
Closed Date
2015-05-28T10:27:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2501941.3258410700
Y Coordinate
6941112.3289232600
Lat Long Location
3150 E LEDBETTER DR, DALLAS, TX, 75216
Unique Key
1151486983
15-00072283
Service Request Number: 15-00072283 • Address: 2910 BIRMINGHAM AVE, DALLAS, TX • City Council District: 7
Service Request Number
15-00072283
Address
2910 BIRMINGHAM AVE, DALLAS, TX
City Council District
7
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-26T16:27:45.000
Status
Closed
Created Date
2015-03-02T16:27:45.000
Update Date
2015-03-04T16:15:10.000
Closed Date
2015-03-04T16:15:09.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Web
X Coordinate
2501900.7164747400
Y Coordinate
6966830.6166807400
Lat Long Location
2910 BIRMINGHAM AVE, DALLAS, TX
Unique Key
1147282745
15-00178177
Service Request Number: 15-00178177 • Address: 1602 S BUCKNER BLVD, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00178177
Address
1602 S BUCKNER BLVD, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Animal - Loose - CCS
Ert Estimated Response Time
14
Overall Service Request Due Date
2015-06-09T14:19:50.000
Status
Closed
Created Date
2015-05-04T14:19:50.000
Update Date
2015-06-04T11:44:18.000
Closed Date
2015-06-04T11:44:17.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2527215.8085061400
Y Coordinate
6956932.2262046400
Lat Long Location
1602 S BUCKNER BLVD, DALLAS, TX, 75217
Unique Key
1154061300
15-00021941
Service Request Number: 15-00021941 • Address: 3125 ST SOPHIA DR, DALLAS, TX • City Council District: 3
Service Request Number
15-00021941
Address
3125 ST SOPHIA DR, DALLAS, TX
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-01-27T14:42:35.000
Status
Closed
Created Date
2015-01-20T14:42:35.000
Update Date
2015-01-22T12:16:19.000
Closed Date
2015-01-22T12:16:18.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2468902.9963652800
Y Coordinate
6944682.4552271400
Lat Long Location
3125 ST SOPHIA DR, DALLAS, TX
Unique Key
1144091024
15-00022051
Service Request Number: 15-00022051 • Address: 309 S MARSALIS AVE, DALLAS, TX 75203 • City Council District: 1
Service Request Number
15-00022051
Address
309 S MARSALIS AVE, DALLAS, TX 75203
City Council District
1
Department
Code Compliance District Group
Service Request Type
Graffiti Private Property - Residential/Commercial - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-04-01T15:14:27.000
Status
Closed
Created Date
2015-01-20T15:14:27.000
Update Date
2015-01-20T15:16:00.000
Closed Date
2015-01-20T15:16:00.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2486318.0021181500
Y Coordinate
6958065.8190668500
Lat Long Location
309 S MARSALIS AVE, DALLAS, TX, 75203
Unique Key
1144097653
15-00212674
Service Request Number: 15-00212674 • Address: 804 N MADISON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00212674
Address
804 N MADISON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
8
Overall Service Request Due Date
2015-07-27T15:41:35.000
Status
Closed
Created Date
2015-05-21T15:41:35.000
Update Date
2015-05-29T12:13:28.000
Closed Date
2015-05-29T12:13:27.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Phone
X Coordinate
2482943.9316766300
Y Coordinate
6960742.4117912600
Lat Long Location
804 N MADISON AVE, DALLAS, TX, 75208
Unique Key
1156325631
14-00433284
Service Request Number: 14-00433284 • Address: CRIPPLE CREEK DR & TRAILRIDGE DR, DALLAS, 75224, DALLAS, TX • City Council District: 4
Service Request Number
14-00433284
Address
CRIPPLE CREEK DR & TRAILRIDGE DR, DALLAS, 75224, DALLAS, TX
City Council District
4
Department
Code Compliance District Group
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-11-04T15:58:44.000
Status
Closed
Created Date
2014-10-21T15:58:44.000
Update Date
2014-10-21T16:18:23.000
Closed Date
2014-10-21T16:18:22.000
Outcome
Resolved - Referral to Agency/Contractor
Priority
Standard
Method Received Description
Proactive
X Coordinate
2477823.7538179200
Y Coordinate
6942040.4309629700
Unique Key
1137348701
14-00407863
Service Request Number: 14-00407863 • Address: ROLLING ACRES DR & TOPHILL LN, DALLAS, 75248, DALLAS, TX • City Council District: 11
Service Request Number
14-00407863
Address
ROLLING ACRES DR & TOPHILL LN, DALLAS, 75248, DALLAS, TX
City Council District
11
Department
Mobility & Street Services Department
Service Request Type
Pot hole Repair Routine - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-08T12:56:52.000
Status
Closed
Created Date
2014-10-03T12:56:52.000
Update Date
2014-10-09T15:24:07.000
Closed Date
2014-10-09T15:21:00.000
Priority
Urgent
Method Received Description
Phone
X Coordinate
2496784.2352635900
Y Coordinate
7033675.2245412500
Unique Key
1135777994
15-00047885
Service Request Number: 15-00047885 • Address: 1722 S EDGEFIELD AVE, DALLAS, TX 75224 • City Council District: 1
Service Request Number
15-00047885
Address
1722 S EDGEFIELD AVE, DALLAS, TX 75224
City Council District
1
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-06-17T23:03:18.000
Status
Closed
Created Date
2015-02-09T23:03:18.000
Update Date
2015-06-05T10:12:40.000
Closed Date
2015-06-05T10:12:39.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2477590.6269958400
Y Coordinate
6951982.4187628600
Lat Long Location
1722 S EDGEFIELD AVE, DALLAS, TX, 75224
Unique Key
1145736598
14-00472824
Service Request Number: 14-00472824 • Address: 9101 CLEARWATER DR, DALLAS, TX 75243 • City Council District: 10
Service Request Number
14-00472824
Address
9101 CLEARWATER DR, DALLAS, TX 75243
City Council District
10
Department
Mobility & Street Services Department
Service Request Type
Street Repair - Routine-STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-04-02T21:53:05.000
Status
Closed
Created Date
2014-11-19T21:53:05.000
Update Date
2015-04-06T10:45:13.000
Closed Date
2015-04-06T10:45:12.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Mobile Apps
X Coordinate
2504881.9653471600
Y Coordinate
7014770.9015013800
Lat Long Location
9101 CLEARWATER DR, DALLAS, TX, 75243
Unique Key
1139842561
15-00265421
Service Request Number: 15-00265421 • Address: 3727 S LANCASTER RD, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00265421
Address
3727 S LANCASTER RD, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Electronic Repair License - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-08-12T14:28:49.000
Status
Closed
Created Date
2015-06-16T14:28:49.000
Update Date
2015-07-10T08:41:26.000
Closed Date
2015-07-10T08:41:25.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491766.8996039300
Y Coordinate
6943063.0856817100
Lat Long Location
3727 S LANCASTER RD, DALLAS, TX, 75216
Unique Key
1159613180
15-00047868
Service Request Number: 15-00047868 • Address: 1114 GARDENVIEW DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047868
Address
1114 GARDENVIEW DR, DALLAS, TX
City Council District
5
Department
Code Compliance District Group
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-07-30T21:46:52.000
Status
Closed
Created Date
2015-02-09T21:46:52.000
Update Date
2015-04-14T15:07:17.000
Closed Date
2015-04-14T15:07:16.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Web
X Coordinate
2526682.5334367200
Y Coordinate
6953692.9296338100
Lat Long Location
1114 GARDENVIEW DR, DALLAS, TX
Unique Key
1145735721
14-00407859
Service Request Number: 14-00407859 • Address: ROYAL LN & CROOKED CREEK DR, DALLAS, 75229, DALLAS, TX • City Council District: 13
Service Request Number
14-00407859
Address
ROYAL LN & CROOKED CREEK DR, DALLAS, 75229, DALLAS, TX
City Council District
13
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-08T12:56:08.000
Status
Closed
Created Date
2014-10-03T12:56:08.000
Update Date
2014-10-07T09:50:42.000
Closed Date
2014-10-07T09:50:41.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2483477.3383507200
Y Coordinate
7012596.4891292600
Unique Key
1135777891
14-00407784
Service Request Number: 14-00407784 • Address: LARCHWOOD DR & MCCREE RD, DALLAS, 75238, DALLAS, TX • City Council District: 10
Service Request Number
14-00407784
Address
LARCHWOOD DR & MCCREE RD, DALLAS, 75238, DALLAS, TX
City Council District
10
Department
Department of Sanitation Services
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-08T12:30:21.000
Status
Closed
Created Date
2014-10-03T12:30:21.000
Update Date
2014-10-06T16:56:00.000
Closed Date
2014-10-06T16:56:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2519177.5067152500
Y Coordinate
7004757.0730669000
Unique Key
1135773725
14-00407852
Service Request Number: 14-00407852 • Address: W CAMP WISDOM RD & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX • City Council District: 3
Service Request Number
14-00407852
Address
W CAMP WISDOM RD & MARVIN D LOVE FWY, DALLAS, 75237, DALLAS, TX
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Street Lighting - New/Relocation - STS
Ert Estimated Response Time
10
Overall Service Request Due Date
2015-01-15T12:54:07.000
Status
Closed
Created Date
2014-10-03T12:54:07.000
Update Date
2014-10-22T16:28:39.000
Closed Date
2014-10-22T16:28:38.000
Outcome
Resolved - Information Provided
Priority
MCC Standard
Method Received Description
Phone
X Coordinate
2470071.4622002900
Y Coordinate
6927741.5948950700
Unique Key
1135777487
14-00421177
Service Request Number: 14-00421177 • Address: INWOOD RD & SOUTHWESTERN MEDICAL AVE, DALLAS, 75235, DALLAS, TX • City Council District: 2
Service Request Number
14-00421177
Address
INWOOD RD & SOUTHWESTERN MEDICAL AVE, DALLAS, 75235, DALLAS, TX
City Council District
2
Department
Mobility & Street Services Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn/VO - STS
Ert Estimated Response Time
0
Overall Service Request Due Date
2014-10-20T11:08:14.000
Status
Closed
Created Date
2014-10-13T11:08:14.000
Update Date
2014-10-14T10:46:43.000
Closed Date
2014-10-14T10:46:42.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2476222.8384303400
Y Coordinate
6982966.3014373200
Unique Key
1136598522
15-00205469
Service Request Number: 15-00205469 • Address: 2727 W 10TH ST, DALLAS, TX 75211 • City Council District: 1
Service Request Number
15-00205469
Address
2727 W 10TH ST, DALLAS, TX 75211
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recycling - Roll Cart - SAN
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-05-29T07:36:58.000
Status
Closed
Created Date
2015-05-19T07:36:58.000
Update Date
2015-05-21T13:55:23.000
Closed Date
2015-05-21T13:55:22.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2471611.8000840800
Y Coordinate
6957930.1668248400
Lat Long Location
2727 W 10TH ST, DALLAS, TX, 75211
Unique Key
1155904366
15-00205436
Service Request Number: 15-00205436 • Address: 378 N JIM MILLER RD, DALLAS, TX 75217 • City Council District: 8
Service Request Number
15-00205436
Address
378 N JIM MILLER RD, DALLAS, TX 75217
City Council District
8
Department
Code Compliance District Group
Service Request Type
A/C Inoperable Apts - CCS
Ert Estimated Response Time
2
Overall Service Request Due Date
2015-05-29T07:06:57.000
Status
Closed
Created Date
2015-05-19T07:06:57.000
Update Date
2015-05-20T16:33:05.000
Closed Date
2015-05-20T16:33:04.000
Outcome
Resolved - Through Citizen Action
Priority
Urgent
Method Received Description
Phone
X Coordinate
2522053.0556818800
Y Coordinate
6948630.4924758000
Lat Long Location
378 N JIM MILLER RD, DALLAS, TX, 75217
Unique Key
1155902259
14-00405522
Service Request Number: 14-00405522 • Address: 1302 N JUSTIN AVE, DALLAS, TX 75211 • City Council District: 6
Service Request Number
14-00405522
Address
1302 N JUSTIN AVE, DALLAS, TX 75211
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3
Overall Service Request Due Date
2014-10-16T11:25:03.000
Status
Closed
Created Date
2014-10-02T11:25:03.000
Update Date
2014-10-06T06:10:09.000
Closed Date
2014-10-06T06:10:08.000
Outcome
Closed - Unable to Confirm/Locate Problem
Priority
Standard
Method Received Description
Phone
X Coordinate
2456822.2334397400
Y Coordinate
6962504.4569102400
Lat Long Location
1302 N JUSTIN AVE, DALLAS, TX, 75211
Unique Key
1135631917
15-00230673
Service Request Number: 15-00230673 • Address: 236 N BRIGHTON AVE, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00230673
Address
236 N BRIGHTON AVE, DALLAS, TX 75208
City Council District
1
Department
Code Compliance District Group
Service Request Type
Animal - Spayed/Neutered/Intact - CCS
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-04T08:47:09.000
Status
Closed
Created Date
2015-06-01T08:47:09.000
Update Date
2015-06-02T09:39:16.000
Closed Date
2015-06-02T09:39:16.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Phone
X Coordinate
2475704.9410088600
Y Coordinate
6958626.7881044200
Lat Long Location
236 N BRIGHTON AVE, DALLAS, TX, 75208
Unique Key
1157503822
14-00407969
Service Request Number: 14-00407969 • Address: KINKAID DR & WEBB CHAPEL RD, DALLAS, 75220, DALLAS, TX • City Council District: 6
Service Request Number
14-00407969
Address
KINKAID DR & WEBB CHAPEL RD, DALLAS, 75220, DALLAS, TX
City Council District
6
Department
Mobility & Street Services Department
Service Request Type
Shopping Cart Routine Pickup - STS
Ert Estimated Response Time
2
Overall Service Request Due Date
2014-10-23T13:35:10.000
Status
Closed
Created Date
2014-10-03T13:35:10.000
Update Date
2014-10-27T15:46:38.000
Closed Date
2014-10-27T15:46:38.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2470497.5867247100
Y Coordinate
7005955.9971289900
Unique Key
1135784282
15-00122665
Service Request Number: 15-00122665 • Address: 4600 W JEFFERSON BLVD, DALLAS, TX 75211 • City Council District: 3
Service Request Number
15-00122665
Address
4600 W JEFFERSON BLVD, DALLAS, TX 75211
City Council District
3
Department
Mobility & Street Services Department
Service Request Type
Traffic Sign - Maintenance (Other) - STS
Ert Estimated Response Time
3
Overall Service Request Due Date
2015-04-16T15:26:20.000
Status
Closed
Created Date
2015-04-02T15:26:20.000
Update Date
2015-04-06T14:09:10.000
Closed Date
2015-04-06T14:00:00.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2460831.7222309900
Y Coordinate
6955204.0818255700
Lat Long Location
4600 W JEFFERSON BLVD, DALLAS, TX, 75211
Unique Key
1150587481
15-00021945
Service Request Number: 15-00021945 • Address: 417 N ACRES DR, DALLAS, TX 75217 • City Council District: 5
Service Request Number
15-00021945
Address
417 N ACRES DR, DALLAS, TX 75217
City Council District
5
Department
Code Compliance District Group
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-05-28T14:44:40.000
Status
Closed
Created Date
2015-01-20T14:44:40.000
Update Date
2015-01-27T12:12:58.000
Closed Date
2015-01-27T12:12:58.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Proactive
X Coordinate
2540862.9145527000
Y Coordinate
6949196.8493378000
Lat Long Location
417 N ACRES DR, DALLAS, TX, 75217
Unique Key
1144091369
15-00260077
Service Request Number: 15-00260077 • Address: 437 W 12TH ST, DALLAS, TX 75208 • City Council District: 1
Service Request Number
15-00260077
Address
437 W 12TH ST, DALLAS, TX 75208
City Council District
1
Department
Department of Sanitation Services
Service Request Type
Recyclable Collection Missed (Residential) - SAN
Ert Estimated Response Time
1
Overall Service Request Due Date
2015-06-17T16:45:19.000
Status
Closed
Created Date
2015-06-12T16:45:19.000
Update Date
2015-06-15T10:35:09.000
Closed Date
2015-06-15T10:35:08.000
Outcome
Resolved - Problem Corrected by City
Priority
Standard
Method Received Description
Phone
X Coordinate
2482241.5544331500
Y Coordinate
6956730.1563967500
Lat Long Location
437 W 12TH ST, DALLAS, TX, 75208
Unique Key
1159262550
14-00472899
Service Request Number: 14-00472899 • Address: 5665 S BUCKNER BLVD, DALLAS, TX 75228 • City Council District: 7
Service Request Number
14-00472899
Address
5665 S BUCKNER BLVD, DALLAS, TX 75228
City Council District
7
Department
Code Compliance District Group
Service Request Type
Motor Vehicle Repair Violation - CCS
Ert Estimated Response Time
7
Overall Service Request Due Date
2015-01-22T07:35:36.000
Status
Closed
Created Date
2014-11-20T07:35:36.000
Update Date
2014-12-10T15:59:31.000
Closed Date
2014-12-10T15:59:31.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2526350.8971065500
Y Coordinate
6976838.9560522100
Lat Long Location
5665 S BUCKNER BLVD, DALLAS, TX, 75228
Unique Key
1139848105
15-00047265
Service Request Number: 15-00047265 • Address: 2122 UTICA DR, DALLAS, TX • City Council District: 5
Service Request Number
15-00047265
Address
2122 UTICA DR, DALLAS, TX
City Council District
5
Department
Sustainable Development and Construction Dept.
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-05-05T15:03:06.000
Status
Closed
Created Date
2015-02-09T15:03:06.000
Update Date
2015-02-09T15:44:29.000
Closed Date
2015-02-09T15:44:28.000
Outcome
Resolved - Information Provided
Priority
Standard
Method Received Description
Web
X Coordinate
2526300.8758804400
Y Coordinate
6960380.5126717400
Lat Long Location
2122 UTICA DR, DALLAS, TX
Unique Key
1145697478
15-00205514
Service Request Number: 15-00205514 • Address: 1572 E MISSOURI AVE, DALLAS, TX 75216 • City Council District: 4
Service Request Number
15-00205514
Address
1572 E MISSOURI AVE, DALLAS, TX 75216
City Council District
4
Department
Code Compliance District Group
Service Request Type
Litter - CCS
Ert Estimated Response Time
5
Overall Service Request Due Date
2015-07-01T08:02:33.000
Status
Closed
Created Date
2015-05-19T08:02:33.000
Update Date
2015-06-05T13:09:31.000
Closed Date
2015-06-04T13:00:00.000
Outcome
Resolved - Through Citizen Action
Priority
Standard
Method Received Description
Proactive
X Coordinate
2491019.6187665700
Y Coordinate
6948358.3881164800
Lat Long Location
1572 E MISSOURI AVE, DALLAS, TX, 75216
Unique Key
1155907293