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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
23-00252940
Service Request Number: 23-00252940 • Address: 6430 LANGE CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00252940
Address
6430 LANGE CIR, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-06-08T23:59:00.000
Status
Closed
Created Date
2023-06-06T14:00:52.000
Update Date
2023-06-07T01:22:03.000
Closed Date
2023-06-06T19:23:37.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000005inIfAAI
Lat Location
(32.84173580862751000,-96.75170176685184000)
22-00546350
Service Request Number: 22-00546350 • Address: 2523 DUNLOE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00546350
Address
2523 DUNLOE DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-12-20T00:59:00.000
Status
Closed
Created Date
2022-12-17T12:05:32.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-12-17T13:34:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004UXpbAAG
Lat Location
(32.83885747145123000,-96.67070397400998000)
26-00156034
Service Request Number: 26-00156034 • Address: 1523 E ELMORE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00156034
Address
1523 E ELMORE AVE, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-16T23:59:00.000
Status
Closed
Created Date
2026-04-14T16:15:29.000
Update Date
2026-04-15T11:50:21.000
Closed Date
2026-04-15T11:50:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i20F3AAI
Lat Location
(32.71714568318380000,-96.80243314806862000)
25-00036138
Service Request Number: 25-00036138 • Address: 732 E JEFFERSON BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
25-00036138
Address
732 E JEFFERSON BLVD, DALLAS, TX, 75203
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-01-28T18:59:00.000
Status
Closed
Created Date
2025-01-27T17:53:36.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-01-27T19:20:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000S3baqAAB
Lat Location
(32.74842699908927000,-96.81330980501578000)
20-01000551
Service Request Number: 20-01000551 • Address: 11117 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-01000551
Address
11117 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-10-06T09:19:09.000
Update Date
2023-06-09T03:49:28.000
Closed Date
2020-11-25T11:07:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000aReOwAAK
Lat Location
(32.90015396975809400,-96.87244444227365000)
21-00266937
Service Request Number: 21-00266937 • Address: 7407 MESA VERDE TRL, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
21-00266937
Address
7407 MESA VERDE TRL, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-03-26T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:31:13.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T12:31:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jCgv7AAC
Lat Location
(32.65822639846903000,-96.85368305546370000)
22-00513008
Service Request Number: 22-00513008 • Address: 3116 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00513008
Address
3116 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-12-13T00:59:00.000
Status
Closed
Created Date
2022-11-28T14:45:37.000
Update Date
2023-06-08T02:03:13.000
Closed Date
2022-12-07T13:09:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004GT2EAAW
Lat Location
(32.72434338505707500,-96.87223039792616000)
21-00266911
Service Request Number: 21-00266911 • Address: 800 S VAN BUREN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00266911
Address
800 S VAN BUREN AVE, DALLAS, TX, 75208
City Council District
1
Department
Water Utilities
Service Request Type
Water Pollution Urgent - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-03-30T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:27:07.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-26T20:19:23.000
Outcome
Investigation Complete
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000jCgn3AAC
Lat Location
(32.73825483545487500,-96.83470707750955000)
26-00390636
Service Request Number: 26-00390636 • Address: BRUTON RD & HILLBURN DR, DALLAS, TX, 75217 • Department: Transportation and Public Works Department
Service Request Number
26-00390636
Address
BRUTON RD & HILLBURN DR, DALLAS, TX, 75217
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-09-09T23:59:00.000
Status
Closed
Created Date
2026-09-01T20:38:15.000
Update Date
2026-09-04T08:11:15.000
Closed Date
2026-09-02T08:09:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002EKEP8AAP
Lat Location
(32.74884602411568000,-96.69184917855128000)
22-00316016
Service Request Number: 22-00316016 • Address: 1703 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00316016
Address
1703 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-07-27T23:59:00.000
Status
Closed
Created Date
2022-07-26T08:09:56.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-07-26T14:13:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000030bmAAAQ
Lat Location
(32.78273384242462600,-96.84644888677680000)
25-00084964
Service Request Number: 25-00084964 • Address: 10562 DAWN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
25-00084964
Address
10562 DAWN DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-27T09:09:50.000
Update Date
2025-02-27T17:09:14.000
Closed Date
2025-02-27T16:23:25.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WN7BHAA1
Lat Location
(32.84047793150072000,-96.68103518403810000)
26-00142383
Service Request Number: 26-00142383 • Address: 1800 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00142383
Address
1800 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-07T09:00:18.000
Update Date
2026-04-14T09:37:35.000
Closed Date
2026-04-14T09:37:23.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gS8unAAC
Lat Location
(32.74940842959757000,-96.84821189424095000)
22-00257814
Service Request Number: 22-00257814 • Address: 2544 HONDO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
22-00257814
Address
2544 HONDO AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-18T03:33:20.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-22T12:38:20.000
Priority
Emergency
Method Received Description
API
Unique Key
5008z000002clphAAA
Lat Location
(32.81075298628723400,-96.82029115734140000)
23-00047912
Service Request Number: 23-00047912 • Address: 17335 STEDMAN DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
23-00047912
Address
17335 STEDMAN DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-01-31T00:59:00.000
Status
Closed
Created Date
2023-01-29T13:55:18.000
Update Date
2023-06-07T01:43:45.000
Closed Date
2023-01-29T16:29:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000004yTOgAAM
Lat Location
(32.98907748970708000,-96.79511094083249000)
24-00447811
Service Request Number: 24-00447811 • Address: 2808 DRYCREEK LN, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
24-00447811
Address
2808 DRYCREEK LN, DALLAS, TX, 75237
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-09-16T23:59:00.000
Status
Closed
Created Date
2024-09-15T12:02:14.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-09-15T12:39:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000008ot38AAA
Lat Location
(32.65816396122682000,-96.86500126009433000)
25-00259575
Service Request Number: 25-00259575 • Address: 10273 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00259575
Address
10273 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-03T18:59:00.000
Status
Closed
Created Date
2025-06-02T19:20:31.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2025-06-03T09:27:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000kBrbBAAS
Lat Location
(32.90929511786128000,-96.70871371756580000)
21-00914322
Service Request Number: 21-00914322 • Address: 2805 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00914322
Address
2805 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-20T13:57:44.000
Update Date
2023-06-09T00:15:11.000
Closed Date
2021-11-12T18:50:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000so2hHAAQ
Lat Location
(32.75918984105723000,-96.75658510450943000)
26-00092165
Service Request Number: 26-00092165 • Address: 13615 PURPLE SAGE RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
26-00092165
Address
13615 PURPLE SAGE RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-07T10:34:20.000
Update Date
2026-03-09T14:37:15.000
Closed Date
2026-03-09T14:37:15.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aLQdNAAW
Lat Location
(32.93306099216146000,-96.77246115596690000)
22-00098206
Service Request Number: 22-00098206 • Address: 1815 CANELO DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
22-00098206
Address
1815 CANELO DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-15T15:48:43.000
Update Date
2023-06-08T22:54:05.000
Closed Date
2022-03-18T17:04:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001YQp3AAG
Lat Location
(32.69071268090744000,-96.84937611640414000)
24-00081721
Service Request Number: 24-00081721 • Address: 1386 E PENTAGON PKWY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00081721
Address
1386 E PENTAGON PKWY, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-29T00:59:00.000
Status
Closed
Created Date
2024-02-21T10:19:40.000
Update Date
2024-02-22T17:27:59.000
Closed Date
2024-02-22T17:27:59.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007IvUWAA0
Lat Location
(32.68390205234229000,-96.80141888779360000)
24-00458728
Service Request Number: 24-00458728 • Address: 7840 VILLA CLIFF DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
24-00458728
Address
7840 VILLA CLIFF DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-09-21T13:11:59.000
Update Date
2024-10-07T14:29:21.000
Closed Date
2024-10-07T14:29:20.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs000009lF03AAE
Lat Location
(32.80135370947670000,-96.71721550973373000)
24-00424094
Service Request Number: 24-00424094 • Address: 2496 WORTHINGTON ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00424094
Address
2496 WORTHINGTON ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-09T18:59:00.000
Status
Closed
Created Date
2024-08-31T10:20:40.000
Update Date
2024-09-05T10:35:51.000
Closed Date
2024-09-05T10:35:50.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000006oEh4AAE
Lat Location
(32.79729574201308400,-96.79952717116538000)
25-00024837
Service Request Number: 25-00024837 • Address: 3823 STANLEY SMITH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
25-00024837
Address
3823 STANLEY SMITH DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-19T13:43:47.000
Update Date
2025-01-19T13:53:47.000
Closed Date
2025-01-19T13:53:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000R3EdBAAV
Lat Location
(32.71134079102754600,-96.77801873018798000)
22-00044556
Service Request Number: 22-00044556 • Address: 1405 REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
22-00044556
Address
1405 REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-09T00:59:00.000
Status
Closed
Created Date
2022-02-04T14:00:02.000
Update Date
2023-06-08T23:30:35.000
Closed Date
2022-02-04T15:50:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001KiEOAA0
Lat Location
(32.67683477485892000,-96.84439600044318000)
21-00242857
Service Request Number: 21-00242857 • Address: 919 S MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
21-00242857
Address
919 S MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2021-03-19T12:54:42.000
Status
Closed
Created Date
2021-03-18T12:54:42.000
Update Date
2023-06-09T02:08:44.000
Closed Date
2021-03-18T12:54:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000icuBKAAY
Lat Location
(32.73699007467989000,-96.84679785535228000)
20-01099691
Service Request Number: 20-01099691 • Address: 6007 LUPTON DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-01099691
Address
6007 LUPTON DR, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-11-20T00:59:00.000
Status
Closed
Created Date
2020-11-06T16:37:31.000
Update Date
2023-06-09T03:25:45.000
Closed Date
2020-11-19T15:31:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000bl0fBAAQ
Lat Location
(32.87702475297137000,-96.80380080488162000)
20-01097158
Service Request Number: 20-01097158 • Address: 2730 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-01097158
Address
2730 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-11-07T00:59:00.000
Status
Closed
Created Date
2020-11-05T22:56:19.000
Update Date
2023-06-09T03:25:19.000
Closed Date
2020-11-06T09:14:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000bkqnkAAA
Lat Location
(32.71440388647495000,-96.81326891250869000)
23-00000390
Service Request Number: 23-00000390 • Address: 6796 BLESSING DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
23-00000390
Address
6796 BLESSING DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-01-10T00:59:00.000
Status
Closed
Created Date
2023-01-01T16:02:16.000
Update Date
2023-06-07T01:53:33.000
Closed Date
2023-01-05T12:52:37.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
API
Unique Key
5008z000004e74bAAA
Lat Location
(32.84389993378760400,-96.74316751432313000)
26-00095557
Service Request Number: 26-00095557 • Address: 3428 TANGLE TER, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00095557
Address
3428 TANGLE TER, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T22:40:17.000
Update Date
2026-03-09T23:01:06.000
Closed Date
2026-03-09T23:01:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001ajewyAAA
Lat Location
(32.71071728994678600,-96.87757373947800000)
23-00254431
Service Request Number: 23-00254431 • Address: 2728 N HARWOOD ST, DALLAS, TX, 75201 • Department: Transportation and Public Works Department
Service Request Number
23-00254431
Address
2728 N HARWOOD ST, DALLAS, TX, 75201
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-06-09T23:59:00.000
Status
Closed
Created Date
2023-06-07T10:14:51.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-06-07T11:59:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005j2zJAAQ
Lat Location
(32.79322591526374000,-96.80732717728178000)
24-00077247
Service Request Number: 24-00077247 • Address: 3107 NEBRASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00077247
Address
3107 NEBRASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-02-17T11:21:20.000
Update Date
2024-02-20T18:22:47.000
Closed Date
2024-02-20T18:22:46.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007HgSOAA0
Lat Location
(32.70746125484118500,-96.80838746387793000)
21-00863039
Service Request Number: 21-00863039 • Address: 6531 ROPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
21-00863039
Address
6531 ROPER ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2021-11-01T23:59:00.000
Status
Closed
Created Date
2021-09-20T13:49:15.000
Update Date
2023-06-09T00:01:59.000
Closed Date
2021-09-30T10:52:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000rLnRNAA0
Lat Location
(32.83769738205210600,-96.83037207030489000)
25-00440120
Service Request Number: 25-00440120 • Address: 3656 HOWELL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
25-00440120
Address
3656 HOWELL ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-09-10T21:10:17.000
Update Date
2025-09-11T21:05:03.000
Closed Date
2025-09-11T20:19:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000010diiDAAQ
Lat Location
(32.80522556908242000,-96.79447317595722000)
21-00266990
Service Request Number: 21-00266990 • Address: 3014 BEAUCHAMP ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00266990
Address
3014 BEAUCHAMP ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-28T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:40:00.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T19:25:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000jCgyXAAS
Lat Location
(32.71224486397362000,-96.77428555498200000)
26-00082306
Service Request Number: 26-00082306 • Address: 9028 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00082306
Address
9028 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T08:22:58.000
Update Date
2026-03-09T16:00:05.000
Closed Date
2026-03-09T15:14:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Z46dFAAR
Lat Location
(32.81403088923947600,-96.69574095261949000)
22-00203499
Service Request Number: 22-00203499 • Address: 2111 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
22-00203499
Address
2111 S CESAR CHAVEZ BLVD, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-18T09:12:48.000
Update Date
2023-06-08T23:22:26.000
Closed Date
2022-06-01T09:23:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000002Bzs0AAC
Lat Location
(32.77166452372354000,-96.78197637876308000)
25-00202038
Service Request Number: 25-00202038 • Address: 421 E 8TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
25-00202038
Address
421 E 8TH ST, DALLAS, TX, 75203
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-16T23:59:00.000
Status
Closed
Created Date
2025-05-02T15:21:37.000
Update Date
2026-05-15T13:36:39.000
Closed Date
2026-05-15T13:36:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000flSfcAAE
Lat Location
(32.75049742163126600,-96.81837948066364000)
20-01106703
Service Request Number: 20-01106703 • Address: LA VISTA DR & EAST GRAND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01106703
Address
LA VISTA DR & EAST GRAND AVE, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-11-12T00:59:00.000
Status
Closed
Created Date
2020-11-09T20:10:30.000
Update Date
2023-06-09T03:23:41.000
Closed Date
2020-11-10T02:01:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000blT9RAAU
Lat Location
(32.80795046916945500,-96.73240145139229000)
20-01177694
Service Request Number: 20-01177694 • Address: 3215 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-01177694
Address
3215 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-12-04T12:22:30.000
Update Date
2023-06-09T03:17:31.000
Closed Date
2020-12-09T12:10:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000bLsihAAC
Lat Location
(32.70809799746745500,-96.84089384986737000)
25-00598898
Service Request Number: 25-00598898 • Address: 3930 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
25-00598898
Address
3930 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-12-28T00:59:00.000
Status
Closed
Created Date
2025-12-25T10:32:30.000
Update Date
2025-12-25T11:20:41.000
Closed Date
2025-12-25T11:20:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001Ll2JYAAZ
Lat Location
(32.80999995828758000,-96.79414012834494000)
26-00405932
Service Request Number: 26-00405932 • Address: 10606 HERMOSA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
26-00405932
Address
10606 HERMOSA DR, DALLAS, TX, 75218
City Council District
9
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-10-14T23:59:00.000
Status
Closed
Created Date
2026-09-12T12:15:34.000
Update Date
2026-09-16T09:41:21.000
Closed Date
2026-09-14T07:52:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002Gvw1qAAB
Lat Location
(32.83901324324397600,-96.68816856963463000)
26-00347698
Service Request Number: 26-00347698 • Address: 7391 BRISTOL AVE, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00347698
Address
7391 BRISTOL AVE, DALLAS, TX, 75209
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-06T11:00:05.000
Update Date
2026-08-08T14:32:07.000
Closed Date
2026-08-06T14:31:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027pwPtAAI
Lat Location
(32.84672266847998400,-96.83359229322377000)
21-00588492
Service Request Number: 21-00588492 • Address: 3238 HEALEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
21-00588492
Address
3238 HEALEY DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-06-25T15:33:47.000
Update Date
2023-06-12T01:09:02.000
Closed Date
2021-06-26T12:27:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000nQmobAAC
Lat Location
(32.82291904066152500,-96.66088630870595000)
21-00267062
Service Request Number: 21-00267062 • Address: 1310 GLIDDEN ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00267062
Address
1310 GLIDDEN ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-25T12:56:24.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-04-06T09:34:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000jChfGAAS
Lat Location
(32.74222123305798000,-96.80529522246313000)
25-00242592
Service Request Number: 25-00242592 • Address: BERGSTROM DR & BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00242592
Address
BERGSTROM DR & BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-05-26T23:59:00.000
Status
Closed
Created Date
2025-05-23T18:47:06.000
Update Date
2025-05-23T23:30:35.000
Closed Date
2025-05-23T23:30:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000ivBqEAAU
Lat Location
(32.74895249220092000,-96.68864486591009000)
25-00149415
Service Request Number: 25-00149415 • Address: 812 MUNCIE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00149415
Address
812 MUNCIE AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-03T19:46:09.000
Update Date
2025-04-16T16:48:12.000
Closed Date
2025-04-16T16:01:54.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000bargSAAQ
Lat Location
(32.77490797585238000,-96.83604638185966000)
25-00396147
Service Request Number: 25-00396147 • Address: 7410 AMBER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00396147
Address
7410 AMBER DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T23:59:00.000
Status
Closed
Created Date
2025-08-16T10:10:21.000
Update Date
2025-08-19T05:41:32.000
Closed Date
2025-08-19T05:41:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wWZquAAG
Lat Location
(32.65827924965010000,-96.81123437334199000)
25-00105471
Service Request Number: 25-00105471 • Address: 3109 DOUGLAS AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
25-00105471
Address
3109 DOUGLAS AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-10T16:42:43.000
Update Date
2025-03-19T12:48:00.000
Closed Date
2025-03-19T12:48:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Y41MwAAJ
Lat Location
(32.81323567883212000,-96.81354791953080000)
24-00542270
Service Request Number: 24-00542270 • Address: 1915 SHAW ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
24-00542270
Address
1915 SHAW ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-11-13T18:59:00.000
Status
Closed
Created Date
2024-11-09T08:50:02.000
Update Date
2024-11-09T16:20:27.000
Closed Date
2024-11-09T16:20:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000IBj7XAAT
Lat Location
(32.78561548273344000,-96.85076999715000000)
23-00375347
Service Request Number: 23-00375347 • Address: 6237 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
23-00375347
Address
6237 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-13T17:26:52.000
Update Date
2023-08-16T09:53:22.000
Closed Date
2023-08-16T09:53:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000066CbZAAU
Lat Location
(32.77632393106337400,-96.71082041469927000)
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