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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00566793
Service Request Number: 22-00566793 • Address: 7306 BRENNANS DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
22-00566793
Address
7306 BRENNANS DR, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-01-18T00:59:00.000
Status
Closed
Created Date
2022-12-30T16:46:19.000
Update Date
2023-06-08T01:53:27.000
Closed Date
2023-02-03T17:49:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004dBSRAA2
Lat Location
(32.83953612108467000,-96.73560815870154000)
24-00523145
Service Request Number: 24-00523145 • Address: 6628 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00523145
Address
6628 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
New Street/Sidewalk/Alley - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-05T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-10-28T22:05:42.000
Update Date
2024-11-13T15:51:51.000
Closed Date
2024-11-13T15:51:26.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000GFBrZAAX
Lat Location
(32.83756554855115000,-96.74692327756600000)
25-00259556
Service Request Number: 25-00259556 • Address: 2739 SOUTHWOOD DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
25-00259556
Address
2739 SOUTHWOOD DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-06-03T23:59:00.000
Status
Closed
Created Date
2025-06-02T19:01:46.000
Update Date
2025-06-06T15:26:15.000
Closed Date
2025-06-06T15:26:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000kBYlRAAW
Lat Location
(32.70010683523583600,-96.86471938540134000)
26-00266562
Service Request Number: 26-00266562 • Address: 4718 MEXICANA RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00266562
Address
4718 MEXICANA RD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-18T11:23:09.000
Update Date
2026-06-18T12:41:10.000
Closed Date
2026-06-18T12:41:09.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001wR3JHAA0
Lat Location
(32.79499592477838400,-96.89738302927252000)
23-00166311
Service Request Number: 23-00166311 • Address: 4902 WATEKA DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
23-00166311
Address
4902 WATEKA DR, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-12T22:58:16.000
Update Date
2023-06-07T01:33:47.000
Closed Date
2023-04-28T13:58:28.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000005RnYTAA0
Lat Location
(32.84399849194935000,-96.82738553834453000)
22-00556904
Service Request Number: 22-00556904 • Address: 3956 LIVELY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
22-00556904
Address
3956 LIVELY LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T09:59:55.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-30T09:01:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z4v2AAC
Lat Location
(32.87338504802483000,-96.84841553083840000)
26-00150872
Service Request Number: 26-00150872 • Address: 7151 LIBRARY LN, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00150872
Address
7151 LIBRARY LN, DALLAS, TX, 75232
City Council District
8
Department
Library
Service Request Type
Library Concerns - LIB
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-11T13:17:32.000
Update Date
2026-04-14T14:54:35.000
Closed Date
2026-04-14T14:54:24.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hPzexAAC
Lat Location
(32.66163190846006600,-96.84185662673856000)
26-00202063
Service Request Number: 26-00202063 • Address: PASEO BONITA DR & WHITEOAK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00202063
Address
PASEO BONITA DR & WHITEOAK DR, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-05-18T23:59:00.000
Status
Closed
Created Date
2026-05-11T23:14:41.000
Update Date
2026-05-15T16:45:56.000
Closed Date
2026-05-15T16:45:56.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001oMEevAAG
Lat Location
(32.75459809287336000,-96.65259815977291000)
25-00224592
Service Request Number: 25-00224592 • Address: 8400 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00224592
Address
8400 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2025-05-15T23:59:00.000
Status
Closed
Created Date
2025-05-14T14:59:39.000
Update Date
2025-05-14T17:58:02.000
Closed Date
2025-05-14T17:58:02.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000hSQtHAAW
Lat Location
(32.81895678117384000,-96.71794551120985000)
24-00434423
Service Request Number: 24-00434423 • Address: 3011 MAYHEW DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
24-00434423
Address
3011 MAYHEW DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Owner Surrender - DAS
Overall Service Request Due Date
2024-09-09T18:59:00.000
Status
Closed
Created Date
2024-09-06T18:31:24.000
Update Date
2024-09-06T18:31:35.000
Closed Date
2024-09-06T18:31:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000007gU8wAAE
Lat Location
(32.83678146307610000,-96.66454339199676000)
24-00453484
Service Request Number: 24-00453484 • Address: 3400 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00453484
Address
3400 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2024-09-20T23:59:00.000
Status
Closed
Created Date
2024-09-18T12:14:42.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2024-09-19T15:09:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000009JFPZAA4
Lat Location
(32.70283222225308000,-96.83986355655408000)
26-00155334
Service Request Number: 26-00155334 • Address: 4148 PLUTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00155334
Address
4148 PLUTO ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T12:03:48.000
Update Date
2026-04-14T12:55:26.000
Closed Date
2026-04-14T12:55:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hxb77AAA
Lat Location
(32.79254954595670000,-96.89095095172807000)
22-00440123
Service Request Number: 22-00440123 • Address: GALLAGHER ST & IROQUOIS DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00440123
Address
GALLAGHER ST & IROQUOIS DR, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-10-21T23:59:00.000
Status
Closed
Created Date
2022-10-06T17:08:42.000
Update Date
2026-08-07T14:06:29.000
Closed Date
2022-10-12T19:13:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003m4szAAA
Lat Location
(32.78503827756933000,-96.90821997059325000)
24-00142452
Service Request Number: 24-00142452 • Address: CLIFF CREEK CROSSING DR & BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
24-00142452
Address
CLIFF CREEK CROSSING DR & BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-03-29T23:59:00.000
Status
Closed
Created Date
2024-03-28T19:08:52.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-03-29T09:05:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007ZMBPAA4
Lat Location
(32.65221179540953000,-96.86521054314292000)
21-00656448
Service Request Number: 21-00656448 • Address: 8726 WADLINGTON AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00656448
Address
8726 WADLINGTON AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2021-07-16T23:59:00.000
Status
Closed
Created Date
2021-07-15T18:45:53.000
Update Date
2023-06-09T00:39:58.000
Closed Date
2021-07-15T18:45:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000oL1IHAA0
Lat Location
(32.72718973640722000,-96.66998026323387000)
26-00093702
Service Request Number: 26-00093702 • Address: 6003 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
26-00093702
Address
6003 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T06:20:34.000
Update Date
2026-03-09T06:20:47.000
Closed Date
2026-03-09T06:20:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aVMS4AAO
Lat Location
(32.85855666934137000,-96.74786035451345000)
20-01236760
Service Request Number: 20-01236760 • Address: 6226 GLENDORA AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-01236760
Address
6226 GLENDORA AVE, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-01-05T00:59:00.000
Status
Closed
Created Date
2020-12-28T11:04:57.000
Update Date
2023-06-09T03:05:02.000
Closed Date
2020-12-30T09:49:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000dyrlbAAA
Lat Location
(32.88522856532643600,-96.79938563873840000)
25-00236331
Service Request Number: 25-00236331 • Address: 2533 FARRINGTON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
25-00236331
Address
2533 FARRINGTON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-21T08:33:55.000
Update Date
2025-05-22T15:05:44.000
Closed Date
2025-05-22T15:05:43.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000iRoNaAAK
Lat Location
(32.80056164330079000,-96.84032778284124000)
23-00392818
Service Request Number: 23-00392818 • Address: 10517 CASTLEROCK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00392818
Address
10517 CASTLEROCK DR, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-09-07T23:59:00.000
Status
Closed
Created Date
2023-08-23T12:03:53.000
Update Date
2023-08-24T12:52:07.000
Closed Date
2023-08-24T12:52:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000069tb1AAA
Lat Location
(32.74093746964134500,-96.64354427406158000)
26-00208162
Service Request Number: 26-00208162 • Address: COOMBS CREEK DR & W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00208162
Address
COOMBS CREEK DR & W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Visibility Obstruction - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-05-15T23:59:00.000
Status
Closed
Created Date
2026-05-14T19:06:30.000
Update Date
2026-05-15T05:36:49.000
Closed Date
2026-05-15T05:36:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p6G4EAAU
Lat Location
(32.72031862199180000,-96.87898172066703000)
22-00426532
Service Request Number: 22-00426532 • Address: N WESTMORELAND RD & MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00426532
Address
N WESTMORELAND RD & MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Objects Dropped in Inlet - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-29T23:59:00.000
Status
Closed
Created Date
2022-09-28T13:51:21.000
Update Date
2026-08-07T13:27:05.000
Closed Date
2022-09-28T15:16:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003hBxcAAE
Lat Location
(32.78266238736538000,-96.87389142483141000)
26-00264094
Service Request Number: 26-00264094 • Address: FRANKFORD RD & HILLCREST RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00264094
Address
FRANKFORD RD & HILLCREST RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Timing - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-24T23:59:00.000
Status
Closed
Created Date
2026-06-17T09:01:47.000
Update Date
2026-06-18T09:46:20.000
Closed Date
2026-06-18T09:46:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001w6QfWAAU
Lat Location
(32.99772033907609000,-96.78464386836765000)
26-00087426
Service Request Number: 26-00087426 • Address: 1402 CHURCH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00087426
Address
1402 CHURCH ST, DALLAS, TX, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T15:38:35.000
Update Date
2026-03-09T10:32:18.000
Closed Date
2026-03-09T10:30:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZjxbyAAB
Lat Location
(32.75024088691633000,-96.80397346147696000)
22-00546333
Service Request Number: 22-00546333 • Address: 6414 VILLA RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00546333
Address
6414 VILLA RD, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-22T00:59:00.000
Status
Closed
Created Date
2022-12-17T11:54:52.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-19T11:33:54.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UXfMAAW
Lat Location
(33.00683453254121000,-96.79035792178611000)
26-00155171
Service Request Number: 26-00155171 • Address: 2425 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00155171
Address
2425 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T11:19:38.000
Update Date
2026-04-14T12:55:49.000
Closed Date
2026-04-14T12:55:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hvmMqAAI
Lat Location
(32.78725996804352000,-96.86075051080697000)
21-00172659
Service Request Number: 21-00172659 • Address: 645 PLEASANT HILLS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00172659
Address
645 PLEASANT HILLS DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-02-25T15:28:54.000
Update Date
2023-06-09T02:17:13.000
Closed Date
2021-03-05T17:29:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000hlf5DAAQ
Lat Location
(32.72270138882325000,-96.64557944802816000)
26-00092207
Service Request Number: 26-00092207 • Address: 4505 CHEROKEE TRL, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00092207
Address
4505 CHEROKEE TRL, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-07T11:15:20.000
Update Date
2026-03-09T15:26:11.000
Closed Date
2026-03-09T15:25:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aLfPVAA0
Lat Location
(32.85750843062524500,-96.83156056473366000)
22-00097728
Service Request Number: 22-00097728 • Address: 3709 ODESSA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00097728
Address
3709 ODESSA ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-15T13:03:26.000
Update Date
2023-06-08T22:54:00.000
Closed Date
2022-03-17T17:50:50.000
Priority
Priority
Method Received Description
Proactive
Unique Key
5008z000001YKfaAAG
Lat Location
(32.78722162351668600,-96.90153257177303000)
23-00232224
Service Request Number: 23-00232224 • Address: 3603 DURANGO DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
23-00232224
Address
3603 DURANGO DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-25T10:10:57.000
Update Date
2023-06-07T01:16:11.000
Closed Date
2023-05-26T17:35:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005fRuAAAU
Lat Location
(32.86743871806477600,-96.85866962878238000)
23-00510202
Service Request Number: 23-00510202 • Address: 3039 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00510202
Address
3039 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-11-09T00:59:00.000
Status
Closed
Created Date
2023-11-06T11:40:23.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-11-06T16:13:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006c109AAA
Lat Location
(32.70878015583977000,-96.82197077377315000)
22-00556952
Service Request Number: 22-00556952 • Address: 8816 WADLINGTON AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00556952
Address
8816 WADLINGTON AVE, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2023-01-24T00:59:00.000
Status
Closed
Created Date
2022-12-24T10:46:08.000
Update Date
2023-06-08T02:12:09.000
Closed Date
2022-12-26T00:00:34.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004Z5ZcAAK
Lat Location
(32.72717670724665000,-96.66796869062568000)
25-00444455
Service Request Number: 25-00444455 • Address: 3308 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
25-00444455
Address
3308 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-09-17T23:59:00.000
Status
Closed
Created Date
2025-09-12T20:41:00.000
Update Date
2025-09-16T07:09:28.000
Closed Date
2025-09-16T07:09:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001113xGAAQ
Lat Location
(32.76682012180511000,-96.76554063123166000)
23-00234807
Service Request Number: 23-00234807 • Address: 18600 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
23-00234807
Address
18600 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-26T11:50:57.000
Update Date
2023-06-14T12:18:51.000
Closed Date
2023-06-14T12:18:50.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z000005fpMwAAI
Lat Location
(33.00258967146251000,-96.82884029183147000)
22-00220106
Service Request Number: 22-00220106 • Address: 4979 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
22-00220106
Address
4979 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-26T22:01:37.000
Update Date
2023-06-08T23:21:23.000
Closed Date
2022-05-27T19:35:19.000
Priority
Priority
Method Received Description
API
Unique Key
5008z000002HytmAAC
Lat Location
(32.92415494763924000,-96.82201493492482000)
22-00557261
Service Request Number: 22-00557261 • Address: 9712 ASH CREEK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00557261
Address
9712 ASH CREEK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-24T16:18:44.000
Update Date
2023-06-08T02:12:13.000
Closed Date
2023-01-01T14:34:59.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004ZA7iAAG
Lat Location
(32.82495387937103000,-96.68996596620552000)
24-00064224
Service Request Number: 24-00064224 • Address: 2944 ETTA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00064224
Address
2944 ETTA DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-02-13T00:59:00.000
Status
Closed
Created Date
2024-02-09T09:28:16.000
Update Date
2024-02-11T16:43:05.000
Closed Date
2024-02-11T16:43:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007ELUAAA4
Lat Location
(32.76204641393571000,-96.67040915858271000)
24-00142453
Service Request Number: 24-00142453 • Address: 2315 PERRYTON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00142453
Address
2315 PERRYTON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-03-28T19:08:56.000
Update Date
2024-04-23T12:23:28.000
Closed Date
2024-04-23T12:23:28.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007ZMgIAAW
Lat Location
(32.71432953813332000,-96.85574727188595000)
21-00951734
Service Request Number: 21-00951734 • Address: 6010 E UNIVERSITY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00951734
Address
6010 E UNIVERSITY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2021-11-19T00:59:00.000
Status
Closed
Created Date
2021-11-16T17:30:55.000
Update Date
2023-06-08T23:49:33.000
Closed Date
2021-11-16T23:41:33.000
Outcome
Request Documented - Location being monitored
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tR37bAAC
Lat Location
(32.84632735128075600,-96.76357954923928000)
24-00532500
Service Request Number: 24-00532500 • Address: 1119 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00532500
Address
1119 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-12T18:59:00.000
Status
Closed
Created Date
2024-11-03T19:35:14.000
Update Date
2024-11-07T18:35:36.000
Closed Date
2024-11-05T18:22:02.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000HAW86AAH
Lat Location
(32.75693710295202000,-96.82757786469679000)
23-00303885
Service Request Number: 23-00303885 • Address: 9902 GOODING DR, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
23-00303885
Address
9902 GOODING DR, DALLAS, TX, 75220
City Council District
13
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-07-18T23:59:00.000
Status
Closed
Created Date
2023-07-03T20:39:47.000
Update Date
2023-07-05T07:24:46.000
Closed Date
2023-07-05T07:24:45.000
Outcome
Referred to Responsible Department
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005rWgoAAE
Lat Location
(32.87808285872916000,-96.84372732655119000)
22-00044569
Service Request Number: 22-00044569 • Address: 3631 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00044569
Address
3631 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-02-09T00:59:00.000
Status
Closed
Created Date
2022-02-04T14:06:02.000
Update Date
2023-06-08T23:30:35.000
Closed Date
2022-02-04T16:05:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001KiPMAA0
Lat Location
(32.73128106496120000,-96.88041714845748000)
25-00280149
Service Request Number: 25-00280149 • Address: 958 OXBOW LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
25-00280149
Address
958 OXBOW LN, DALLAS, TX, 75241
City Council District
3
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-27T23:59:00.000
Status
Closed
Created Date
2025-06-12T15:31:32.000
Update Date
2026-05-15T13:33:10.000
Closed Date
2026-05-15T13:33:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000liADeAAM
Lat Location
(32.67725706362130000,-96.81039919958495000)
25-00532885
Service Request Number: 25-00532885 • Address: 3518 REED LN, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
25-00532885
Address
3518 REED LN, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-11-08T00:59:00.000
Status
Closed
Created Date
2025-11-05T13:29:03.000
Update Date
2025-11-07T15:50:37.000
Closed Date
2025-11-07T15:50:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001BfuozAAB
Lat Location
(32.76499443416767600,-96.74887532701493000)
26-00261750
Service Request Number: 26-00261750 • Address: 6619 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00261750
Address
6619 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-06-16T04:33:24.000
Update Date
2026-06-18T09:04:29.000
Closed Date
2026-06-16T09:02:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001voMaHAAU
Lat Location
(32.77496312625581000,-96.70546161859299000)
20-01199544
Service Request Number: 20-01199544 • Address: 4900 PEAR RIDGE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-01199544
Address
4900 PEAR RIDGE DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-12-15T18:55:46.000
Status
Closed
Created Date
2020-12-12T18:55:40.000
Update Date
2023-06-09T03:22:31.000
Closed Date
2020-12-12T20:59:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000dFE9hAAG
Lat Location
(33.00728971526379000,-96.82475947860173000)
25-00164211
Service Request Number: 25-00164211 • Address: 16600 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
25-00164211
Address
16600 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-15T18:59:00.000
Status
Closed
Created Date
2025-04-12T10:57:41.000
Update Date
2025-04-12T19:39:47.000
Closed Date
2025-04-12T19:39:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000coimKAAQ
Lat Location
(32.97660941877026000,-96.78863707779897000)
24-00492171
Service Request Number: 24-00492171 • Address: 6235 RAVENDALE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00492171
Address
6235 RAVENDALE LN, DALLAS, TX, 75214
City Council District
9
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-11T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:35:53.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-10-10T10:56:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000CxabdAAB
Lat Location
(32.83846213156687000,-96.75716354014497000)
22-00051162
Service Request Number: 22-00051162 • Address: 2348 WOLCOTT DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
22-00051162
Address
2348 WOLCOTT DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2022-03-13T00:59:00.000
Status
Closed
Created Date
2022-02-10T06:43:37.000
Update Date
2023-06-08T23:32:49.000
Closed Date
2022-02-12T00:00:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001MabkAAC
Lat Location
(32.68328305546561000,-96.78095152997360000)
23-00446170
Service Request Number: 23-00446170 • Address: 10027 BOSTON PL, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00446170
Address
10027 BOSTON PL, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-09-27T23:59:00.000
Status
Closed
Created Date
2023-09-26T09:17:27.000
Update Date
2023-10-01T11:26:51.000
Closed Date
2023-10-01T11:26:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006MOn7AAG
Lat Location
(32.70475722928032500,-96.65146270657169000)
26-00189115
Service Request Number: 26-00189115 • Address: 9652 LANWARD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00189115
Address
9652 LANWARD DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-04T13:25:37.000
Update Date
2026-05-15T16:33:08.000
Closed Date
2026-05-15T16:33:08.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001mmAaUAAU
Lat Location
(32.87801342410287000,-96.70237322710271000)
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