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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00093718
Service Request Number: 26-00093718 • Address: 9203 CLOVER VALLEY DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00093718
Address
9203 CLOVER VALLEY DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-07T12:59:05.000
Update Date
2026-03-09T06:45:31.000
Closed Date
2026-03-09T06:45:29.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aVYcsAAG
Lat Location
(32.90562777114172400,-96.74143635611784000)
21-00716195
Service Request Number: 21-00716195 • Address: 3201 CARL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
21-00716195
Address
3201 CARL ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-03T15:53:06.000
Update Date
2023-06-09T00:36:25.000
Closed Date
2021-08-03T15:58:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000p9qkZAAQ
Lat Location
(32.76977991585112000,-96.75913632715243000)
21-00916908
Service Request Number: 21-00916908 • Address: 7933 KOMALTY DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
21-00916908
Address
7933 KOMALTY DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-10-22T23:59:00.000
Status
Closed
Created Date
2021-10-21T20:24:43.000
Update Date
2023-06-09T00:15:35.000
Closed Date
2021-10-22T10:53:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000som0kAAA
Lat Location
(32.70811878553908500,-96.68607636390745000)
21-00242874
Service Request Number: 21-00242874 • Address: 847 E 7TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00242874
Address
847 E 7TH ST, DALLAS, TX, 75203
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-03-25T23:59:00.000
Status
Closed
Created Date
2021-03-18T12:57:33.000
Update Date
2023-06-09T02:08:44.000
Closed Date
2021-03-22T13:31:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000icuirAAA
Lat Location
(32.75285308963366000,-96.81163823660478000)
23-00547564
Service Request Number: 23-00547564 • Address: 6550 LA GRANGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
23-00547564
Address
6550 LA GRANGE DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-04T14:56:57.000
Status
Closed
Created Date
2023-12-02T14:56:57.000
Update Date
2023-12-02T16:28:53.000
Closed Date
2023-12-02T16:28:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006mM1XAAU
Lat Location
(32.66323064843276000,-96.75702909322509000)
25-00319501
Service Request Number: 25-00319501 • Address: 402 MYERS CIR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00319501
Address
402 MYERS CIR, DALLAS, TX, 75217
City Council District
8
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-07-18T23:59:00.000
Status
Closed
Created Date
2025-07-03T15:31:10.000
Update Date
2026-05-15T13:31:06.000
Closed Date
2026-05-15T13:30:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000owwmpAAA
Lat Location
(32.71811060307241000,-96.69461541621413000)
22-00221447
Service Request Number: 22-00221447 • Address: 3812 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00221447
Address
3812 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-05-28T23:59:00.000
Status
Closed
Created Date
2022-05-27T14:04:48.000
Update Date
2023-06-08T23:24:59.000
Closed Date
2022-05-27T17:03:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002IWQUAA4
Lat Location
(32.76002048061048000,-96.76344441972184000)
24-00060942
Service Request Number: 24-00060942 • Address: 1528 CADDO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00060942
Address
1528 CADDO ST, DALLAS, TX, 75204
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-03-15T18:59:00.000
Status
Closed
Created Date
2024-02-07T19:33:44.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2024-02-15T16:57:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000007DgmgAAC
Lat Location
(32.79758711061983000,-96.78348528247798000)
22-00074882
Service Request Number: 22-00074882 • Address: 5500 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00074882
Address
5500 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-03-30T23:59:00.000
Status
Closed
Created Date
2022-02-28T14:04:56.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-03-18T08:51:26.000
Outcome
Location Cleaned
Priority
Standard
Method Received Description
API
Unique Key
5008z000001SlEYAA0
Lat Location
(32.85310894526562500,-96.76923972550237000)
26-00201620
Service Request Number: 26-00201620 • Address: 6909 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00201620
Address
6909 LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-11T16:37:16.000
Update Date
2026-06-03T13:03:55.000
Closed Date
2026-06-01T11:27:57.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001oIiq7AAC
Lat Location
(32.81144430982530500,-96.74109888843200000)
24-00335011
Service Request Number: 24-00335011 • Address: 3511 DICKASON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
24-00335011
Address
3511 DICKASON AVE, DALLAS, TX, 75219
City Council District
14
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-07-24T23:59:00.000
Status
Closed
Created Date
2024-07-10T16:06:26.000
Update Date
2024-07-22T09:19:30.000
Closed Date
2024-07-22T09:19:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000008ExsvAAC
Lat Location
(32.80602677470146500,-96.80688835154986000)
25-00214387
Service Request Number: 25-00214387 • Address: 6705 PARKDALE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00214387
Address
6705 PARKDALE DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-09T09:38:37.000
Update Date
2025-05-11T16:29:31.000
Closed Date
2025-05-11T16:29:30.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000gjgZCAAY
Lat Location
(32.77152384852008000,-96.70482634468398000)
24-00434341
Service Request Number: 24-00434341 • Address: 9832 CREST MEADOW DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
24-00434341
Address
9832 CREST MEADOW DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-13T23:59:00.000
Status
Closed
Created Date
2024-09-06T17:04:52.000
Update Date
2024-09-10T15:50:39.000
Closed Date
2024-09-10T15:50:38.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000007fNW8AAM
Lat Location
(32.88099638032747000,-96.78345811015991000)
20-01074858
Service Request Number: 20-01074858 • Address: 408 E 6TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-01074858
Address
408 E 6TH ST, DALLAS, TX, 75203
City Council District
1
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-12-15T00:59:00.000
Status
Closed
Created Date
2020-10-29T09:07:17.000
Update Date
2023-11-27T10:49:03.000
Closed Date
2023-11-27T10:49:03.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000bjQmdAAE
Lat Location
(32.75374242579707000,-96.81874083511637000)
22-00397562
Service Request Number: 22-00397562 • Address: 3131 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00397562
Address
3131 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-12T14:19:10.000
Update Date
2023-06-08T02:48:35.000
Closed Date
2022-09-19T13:02:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003XswlAAC
Lat Location
(32.70705042406044000,-96.82080085966521000)
23-00303261
Service Request Number: 23-00303261 • Address: 4011 LOST CREEK DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
23-00303261
Address
4011 LOST CREEK DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-07-05T23:59:00.000
Status
Closed
Created Date
2023-07-03T13:45:50.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-07-03T17:03:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005rOBOAA2
Lat Location
(32.69457273542573000,-96.84768094192722000)
26-00303884
Service Request Number: 26-00303884 • Address: 3112 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00303884
Address
3112 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-24T23:59:00.000
Status
Closed
Created Date
2026-07-10T14:15:58.000
Update Date
2026-07-24T15:51:52.000
Closed Date
2026-07-24T15:51:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000021mB61AAE
Lat Location
(32.73058950243707000,-96.87204598461524000)
24-00515540
Service Request Number: 24-00515540 • Address: 2145 VILLAGE WAY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00515540
Address
2145 VILLAGE WAY, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-11-14T18:59:00.000
Status
Closed
Created Date
2024-10-24T06:08:52.000
Update Date
2024-11-05T12:00:46.000
Closed Date
2024-11-05T12:00:45.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500cs00000FTnzBAAT
Lat Location
(32.71006064540803000,-96.79470934804749000)
24-00492130
Service Request Number: 24-00492130 • Address: 8813 COMER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00492130
Address
8813 COMER DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-10-10T08:18:03.000
Update Date
2024-10-10T11:30:49.000
Closed Date
2024-10-10T11:30:48.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000CxCJBAA3
Lat Location
(32.73694809490484000,-96.66786053604167000)
26-00156120
Service Request Number: 26-00156120 • Address: 5529 OAK TRL, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
26-00156120
Address
5529 OAK TRL, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T16:42:57.000
Update Date
2026-05-07T15:50:52.000
Closed Date
2026-05-07T15:50:51.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i2RTkAAM
Lat Location
(32.67844174876178400,-96.83586229547608000)
21-00267043
Service Request Number: 21-00267043 • Address: WOODCREST LN & CONCHO ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00267043
Address
WOODCREST LN & CONCHO ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-29T23:59:00.000
Status
Closed (Duplicate)
Created Date
2021-03-25T12:53:17.000
Update Date
2023-06-09T02:03:01.000
Closed Date
2021-03-25T13:42:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000jChZDAA0
Lat Location
(32.84011308875479000,-96.76447243681046000)
22-00291450
Service Request Number: 22-00291450 • Address: COWAN AVE & ROPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
22-00291450
Address
COWAN AVE & ROPER ST, DALLAS, TX, 75209
City Council District
2
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2022-07-12T23:59:00.000
Status
Closed
Created Date
2022-07-11T07:49:49.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2022-07-11T15:12:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002qMTfAAM
Lat Location
(32.84597034332015000,-96.83016513585711000)
22-00426114
Service Request Number: 22-00426114 • Address: 1117 WOODLAWN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00426114
Address
1117 WOODLAWN AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-10-05T23:59:00.000
Status
Closed
Created Date
2022-09-28T11:43:41.000
Update Date
2023-06-08T02:35:58.000
Closed Date
2022-10-03T17:19:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000003h4LmAAI
Lat Location
(32.75643894640350600,-96.83039123532363000)
26-00087224
Service Request Number: 26-00087224 • Address: 1444 OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
26-00087224
Address
1444 OAK LAWN AVE, DALLAS, TX, 75207
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T14:40:56.000
Update Date
2026-03-09T11:45:44.000
Closed Date
2026-03-09T11:45:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Zi0kSAAR
Lat Location
(32.79482592358639400,-96.82113639211681000)
22-00346523
Service Request Number: 22-00346523 • Address: MOUNTAIN CREEK PKWY & SORCEY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
22-00346523
Address
MOUNTAIN CREEK PKWY & SORCEY RD, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-08-16T23:59:00.000
Status
Closed
Created Date
2022-08-13T16:57:38.000
Update Date
2023-06-08T03:14:23.000
Closed Date
2022-08-13T20:06:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003FjVBAA0
Lat Location
(32.63345411843967000,-96.94829070287854000)
22-00521892
Service Request Number: 22-00521892 • Address: 18060 KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
22-00521892
Address
18060 KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-08T00:59:00.000
Status
Closed
Created Date
2022-12-04T11:30:52.000
Update Date
2023-06-08T02:05:19.000
Closed Date
2022-12-05T09:29:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000004KmGlAAK
Lat Location
(32.99967003654440000,-96.86370245916791000)
22-00275249
Service Request Number: 22-00275249 • Address: 4605 ST FRANCIS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00275249
Address
4605 ST FRANCIS AVE, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-30T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:01:53.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-29T19:37:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002jnI5AAI
Lat Location
(32.78375652453003000,-96.68930137171685000)
25-00159953
Service Request Number: 25-00159953 • Address: 1736 BLACKSMITH DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
25-00159953
Address
1736 BLACKSMITH DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-10T07:37:12.000
Update Date
2025-04-14T11:19:32.000
Closed Date
2025-04-14T11:19:31.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cSax7AAC
Lat Location
(32.68224556023124000,-96.60558129239472000)
23-00268456
Service Request Number: 23-00268456 • Address: 514 N MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
23-00268456
Address
514 N MARSALIS AVE, DALLAS, TX, 75203
City Council District
1
Department
Planning & Development Department
Service Request Type
Historic District Violation - OHP
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-08-18T10:00:58.000
Status
New
Created Date
2023-06-14T10:00:58.000
Update Date
2024-05-07T16:56:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005l2jiAAA
Lat Location
(32.75396859606739500,-96.81559253683980000)
25-00036146
Service Request Number: 25-00036146 • Address: 4706 CLEAR CREEK RD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
25-00036146
Address
4706 CLEAR CREEK RD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-01-27T17:58:13.000
Update Date
2025-02-20T19:12:07.000
Closed Date
2025-02-20T18:26:03.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000S4NvZAAV
Lat Location
(32.68753108487944600,-96.82869443370580000)
26-00093972
Service Request Number: 26-00093972 • Address: 4126 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00093972
Address
4126 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T09:41:42.000
Update Date
2026-03-09T11:14:36.000
Closed Date
2026-03-09T11:14:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aY0tBAAS
Lat Location
(32.72727345706271000,-96.88723382415976000)
22-00096341
Service Request Number: 22-00096341 • Address: 851 ARPEGE CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
22-00096341
Address
851 ARPEGE CIR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-03-14T16:04:50.000
Update Date
2023-06-08T23:32:36.000
Closed Date
2022-03-14T16:17:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001XzuDAAS
Lat Location
(32.70670066157294000,-96.83746309739374000)
25-00396128
Service Request Number: 25-00396128 • Address: 8000 E MOCKINGBIRD LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00396128
Address
8000 E MOCKINGBIRD LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T23:59:00.000
Status
Closed
Created Date
2025-08-16T09:52:51.000
Update Date
2025-08-16T10:47:02.000
Closed Date
2025-08-16T10:46:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wWltfAAC
Lat Location
(32.85253422496358000,-96.72186597314638000)
25-00323084
Service Request Number: 25-00323084 • Address: 8701 GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00323084
Address
8701 GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-07-28T23:59:00.000
Status
Closed
Created Date
2025-07-07T09:07:36.000
Update Date
2025-07-22T13:07:22.000
Closed Date
2025-07-22T13:07:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000pEHQHAA4
Lat Location
(32.75083644117141500,-96.67255360126413000)
21-00930057
Service Request Number: 21-00930057 • Address: 1611 GARDENSIDE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00930057
Address
1611 GARDENSIDE DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-31T09:27:42.000
Update Date
2023-06-08T23:53:25.000
Closed Date
2021-11-15T14:11:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000nR7kvAAC
Lat Location
(32.74001898516345000,-96.64781666882745000)
26-00295685
Service Request Number: 26-00295685 • Address: 4420 CEDARDALE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00295685
Address
4420 CEDARDALE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-07-06T11:30:15.000
Update Date
2026-07-24T15:15:06.000
Closed Date
2026-07-24T15:15:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000020YZ5cAAG
Lat Location
(32.65695447757088000,-96.74952294384045000)
26-00307457
Service Request Number: 26-00307457 • Address: PARKVIEW AVE & SANTA FE AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00307457
Address
PARKVIEW AVE & SANTA FE AVE, DALLAS, TX, 75223
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Graffiti Traffic Sign - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-27T23:59:00.000
Status
Closed
Created Date
2026-07-13T15:23:25.000
Update Date
2026-07-24T09:24:05.000
Closed Date
2026-07-24T09:24:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000022FNdHAAW
Lat Location
(32.80078658697020000,-96.75230094583162000)
21-00863054
Service Request Number: 21-00863054 • Address: 5734 ELLSWORTH AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
21-00863054
Address
5734 ELLSWORTH AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-20T13:52:33.000
Update Date
2023-06-09T00:01:59.000
Closed Date
2021-10-13T13:02:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000rLnbDAAS
Lat Location
(32.83377511403077000,-96.76935194817248000)
26-00240589
Service Request Number: 26-00240589 • Address: 2801 PEARY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00240589
Address
2801 PEARY AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-06-05T23:59:00.000
Status
Closed
Created Date
2026-06-03T15:54:34.000
Update Date
2026-06-03T16:36:15.000
Closed Date
2026-06-03T16:36:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001t6OAjAAM
Lat Location
(32.75194110663298000,-96.74812837664058000)
23-00560278
Service Request Number: 23-00560278 • Address: 1335 S COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
23-00560278
Address
1335 S COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-12-16T00:59:00.000
Status
Closed
Created Date
2023-12-12T09:03:23.000
Update Date
2023-12-15T09:28:49.000
Closed Date
2023-12-15T09:28:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006q6wMAAQ
Lat Location
(32.73030030037894000,-96.89163839822231000)
25-00185195
Service Request Number: 25-00185195 • Address: 5004 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
25-00185195
Address
5004 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-01T18:59:00.000
Status
Closed (Duplicate)
Created Date
2025-04-23T22:39:45.000
Update Date
2025-05-01T07:52:37.000
Closed Date
2025-05-01T07:52:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRnlZAAS
Lat Location
(32.80438101156451600,-96.77014256642340000)
26-00091721
Service Request Number: 26-00091721 • Address: 3226 SAN PAULA AVE, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00091721
Address
3226 SAN PAULA AVE, DALLAS, TX, 75228
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T18:03:11.000
Update Date
2026-03-09T08:53:11.000
Closed Date
2026-03-09T08:52:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aGD5jAAG
Lat Location
(32.83203997413284000,-96.66175938474197000)
24-00492190
Service Request Number: 24-00492190 • Address: 6432 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
24-00492190
Address
6432 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-18T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:40:36.000
Update Date
2024-10-11T17:36:16.000
Closed Date
2024-10-11T17:36:15.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000Cxh5FAAR
Lat Location
(32.97365321587109000,-96.79634793115993000)
23-00514293
Service Request Number: 23-00514293 • Address: N CENTRAL EXPY SB & FOREST LN, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
23-00514293
Address
N CENTRAL EXPY SB & FOREST LN, DALLAS, TX, 75243
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-11-16T00:59:00.000
Status
Closed
Created Date
2023-11-08T11:56:51.000
Update Date
2026-08-07T14:34:38.000
Closed Date
2023-11-08T13:49:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006czCzAAI
Lat Location
(32.90935385654449000,-96.76902415155276000)
22-00139410
Service Request Number: 22-00139410 • Address: 9519 MACOMBA CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00139410
Address
9519 MACOMBA CT, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-11T16:34:37.000
Update Date
2023-06-08T22:44:28.000
Closed Date
2023-03-31T11:36:17.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000001nZtZAAU
Lat Location
(32.73280647590120000,-96.65770820390941000)
24-00286983
Service Request Number: 24-00286983 • Address: 4849 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00286983
Address
4849 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-06-14T23:59:00.000
Status
Closed
Created Date
2024-06-13T14:59:29.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-06-14T10:29:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000084MeYAAU
Lat Location
(32.99931894195150000,-96.82339366191934000)
26-00170792
Service Request Number: 26-00170792 • Address: 1724 REYNOLDSTON LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
26-00170792
Address
1724 REYNOLDSTON LN, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-23T11:59:38.000
Update Date
2026-05-15T16:47:08.000
Closed Date
2026-05-15T16:47:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001jwcLqAAI
Lat Location
(32.67651460342634000,-96.84940790782350000)
26-00149012
Service Request Number: 26-00149012 • Address: 2829 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00149012
Address
2829 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T10:59:47.000
Update Date
2026-04-14T10:51:20.000
Closed Date
2026-04-14T10:51:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hEdQ2AAK
Lat Location
(32.69588938689969000,-96.86655450293871000)
26-00425843
Service Request Number: 26-00425843 • Address: 2800 BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
26-00425843
Address
2800 BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-12-24T00:59:00.000
Status
Closed
Created Date
2026-09-24T19:34:41.000
Update Date
2026-10-02T16:09:54.000
Closed Date
2026-10-02T16:09:54.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002JxOK7AAN
Lat Location
(32.66200273137922000,-96.86387306420302000)
26-00338915
Service Request Number: 26-00338915 • Address: 6619 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00338915
Address
6619 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2026-07-31T17:24:03.000
Update Date
2026-08-08T14:46:09.000
Closed Date
2026-08-06T13:59:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000026WeAjAAK
Lat Location
(32.77496312625581000,-96.70546161859299000)
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