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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00434394
Service Request Number: 26-00434394 • Address: 1623 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00434394
Address
1623 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-10-08T23:59:00.000
Status
Closed
Created Date
2026-10-01T05:52:59.000
Update Date
2026-10-02T12:12:39.000
Closed Date
2026-10-02T08:50:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LSnIQAA1
Lat Location
(32.70129255357744600,-96.80148030272808000)
26-00428681
Service Request Number: 26-00428681 • Address: 5530 WILLOW LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
26-00428681
Address
5530 WILLOW LN, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-26T19:14:39.000
Update Date
2026-10-02T13:17:30.000
Closed Date
2026-10-02T12:30:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00002KKZxxAAH
Lat Location
(32.91350015253068000,-96.81438974206384000)
26-00154859
Service Request Number: 26-00154859 • Address: 4695 HARTFORD ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00154859
Address
4695 HARTFORD ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-13T11:53:26.000
Update Date
2026-04-14T10:12:26.000
Closed Date
2026-04-14T10:12:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hu7aFAAQ
Lat Location
(32.81680210762851000,-96.82169625762756000)
21-00459738
Service Request Number: 21-00459738 • Address: 8400 C F HAWN FWY WB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00459738
Address
8400 C F HAWN FWY WB, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-05-24T23:59:00.000
Status
Closed
Created Date
2021-05-21T11:10:11.000
Update Date
2023-06-09T00:57:52.000
Closed Date
2021-05-21T11:14:07.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mCTGHAA4
Lat Location
(32.70880144676326000,-96.67613651580186000)
26-00093983
Service Request Number: 26-00093983 • Address: 6008 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
26-00093983
Address
6008 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-09T09:47:10.000
Update Date
2026-03-09T17:22:05.000
Closed Date
2026-03-09T17:22:04.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001aY7oDAAS
Lat Location
(32.87000607042061500,-96.75911993740274000)
22-00529474
Service Request Number: 22-00529474 • Address: HEMPHILL DR & ALMEDA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00529474
Address
HEMPHILL DR & ALMEDA DR, DALLAS, TX, 75216
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-14T00:59:00.000
Status
Closed
Created Date
2022-12-08T13:13:00.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2022-12-12T06:19:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004O2g2AAC
Lat Location
(32.71460697736694000,-96.79439582345590000)
24-00030559
Service Request Number: 24-00030559 • Address: 3835 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
24-00030559
Address
3835 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-01-26T00:59:00.000
Status
Closed
Created Date
2024-01-22T11:05:41.000
Update Date
2024-01-23T09:53:02.000
Closed Date
2024-01-23T09:53:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000076L6kAAE
Lat Location
(32.79799143140386000,-96.78457072144403000)
23-00391635
Service Request Number: 23-00391635 • Address: 640 S MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
23-00391635
Address
640 S MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-08-22T17:42:59.000
Update Date
2023-09-14T15:17:47.000
Closed Date
2023-09-14T15:17:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000069cT0AAI
Lat Location
(32.74222109513482000,-96.80305327928518000)
26-00338920
Service Request Number: 26-00338920 • Address: 6619 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00338920
Address
6619 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2026-07-31T17:27:38.000
Update Date
2026-08-08T14:46:09.000
Closed Date
2026-08-06T13:59:33.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000026WhBpAAK
Lat Location
(32.77496312625581000,-96.70546161859299000)
26-00083591
Service Request Number: 26-00083591 • Address: 7340 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
26-00083591
Address
7340 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T16:08:12.000
Update Date
2026-03-09T13:24:24.000
Closed Date
2026-03-09T13:24:23.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
500cs00001ZE09xAAD
Lat Location
(32.88160898578357000,-96.73445818054083000)
22-00053294
Service Request Number: 22-00053294 • Address: 64 ABBEY WOODS LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
22-00053294
Address
64 ABBEY WOODS LN, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-02-17T00:59:00.000
Status
Closed
Created Date
2022-02-11T09:20:20.000
Update Date
2023-06-08T23:33:09.000
Closed Date
2022-02-22T01:22:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001N6YhAAK
Lat Location
(32.97537387191944400,-96.81467752911702000)
26-00093529
Service Request Number: 26-00093529 • Address: 5961 ROSEBUD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00093529
Address
5961 ROSEBUD DR, DALLAS, TX, 75252
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T19:39:30.000
Update Date
2026-03-09T21:13:04.000
Closed Date
2026-03-09T21:12:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aTMxZAAW
Lat Location
(32.99708541460614000,-96.80179269259384000)
26-00407508
Service Request Number: 26-00407508 • Address: 6019 GOLDEN GATE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00407508
Address
6019 GOLDEN GATE DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-10-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-09-14T08:01:59.000
Update Date
2026-09-14T08:02:00.000
Closed Date
2026-09-14T08:01:59.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002H7u2fAAB
Lat Location
(32.67639394597717000,-96.74822844494206000)
24-00535872
Service Request Number: 24-00535872 • Address: 10458 LENNOX LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
24-00535872
Address
10458 LENNOX LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-11-08T18:59:00.000
Status
Closed
Created Date
2024-11-05T14:17:21.000
Update Date
2024-11-07T18:39:16.000
Closed Date
2024-11-07T11:31:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000HXiWjAAL
Lat Location
(32.88777556271488600,-96.82753003178222000)
22-00203324
Service Request Number: 22-00203324 • Address: 4624 LAFAYETTE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
22-00203324
Address
4624 LAFAYETTE ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-18T08:26:19.000
Update Date
2023-06-08T23:22:23.000
Closed Date
2022-05-26T15:00:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002BxGqAAK
Lat Location
(32.80734033720669600,-96.78184548057452000)
22-00556898
Service Request Number: 22-00556898 • Address: 3123 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
22-00556898
Address
3123 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-30T00:59:00.000
Status
Closed
Created Date
2022-12-24T09:46:16.000
Update Date
2023-06-08T02:12:06.000
Closed Date
2022-12-30T09:17:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004Z4m5AAC
Lat Location
(32.73267004518281500,-96.87193432259753000)
26-00207245
Service Request Number: 26-00207245 • Address: 5607 BROOKSTOWN DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
26-00207245
Address
5607 BROOKSTOWN DR, DALLAS, TX, 75230
City Council District
13
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-05-29T23:59:00.000
Status
Closed
Created Date
2026-05-14T12:38:37.000
Update Date
2026-05-18T14:49:57.000
Closed Date
2026-05-18T14:49:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ozLS3AAM
Lat Location
(32.91085211777857500,-96.81237948565845000)
25-00499699
Service Request Number: 25-00499699 • Address: 1843 OATES DR, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
25-00499699
Address
1843 OATES DR, DALLAS, TX, 75228
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-10-17T23:59:00.000
Status
Closed
Created Date
2025-10-15T12:27:08.000
Update Date
2025-10-15T20:08:45.000
Closed Date
2025-10-15T20:08:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000016VFmpAAG
Lat Location
(32.82193806303768500,-96.68345976248231000)
24-00501342
Service Request Number: 24-00501342 • Address: 4592 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00501342
Address
4592 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-10-19T18:59:00.000
Status
Closed
Created Date
2024-10-16T07:09:21.000
Update Date
2024-10-16T08:06:01.000
Closed Date
2024-10-16T08:06:01.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000E2xTlAAJ
Lat Location
(32.72636512586072000,-96.89622356591377000)
26-00146955
Service Request Number: 26-00146955 • Address: 4366 WILLOW LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00146955
Address
4366 WILLOW LN, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-30T23:59:00.000
Status
Closed
Created Date
2026-04-09T10:24:29.000
Update Date
2026-04-14T16:02:44.000
Closed Date
2026-04-14T16:02:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gyRHaAAM
Lat Location
(32.91384507063262000,-96.83537675090376000)
22-00192989
Service Request Number: 22-00192989 • Address: 2126 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00192989
Address
2126 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-17T23:59:00.000
Status
Closed
Created Date
2022-05-12T09:08:30.000
Update Date
2023-06-08T23:07:14.000
Closed Date
2022-05-16T09:17:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000028UHkAAM
Lat Location
(32.72212775892068000,-96.82151267180893000)
22-00523228
Service Request Number: 22-00523228 • Address: 5317 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00523228
Address
5317 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-05T13:59:01.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-05T15:33:54.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004LMeFAAW
Lat Location
(32.81773766117180000,-96.83238256835374000)
21-00008095
Service Request Number: 21-00008095 • Address: 1559 E MISSOURI AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00008095
Address
1559 E MISSOURI AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2021-01-09T00:59:00.000
Status
Closed
Created Date
2021-01-04T20:28:17.000
Update Date
2023-06-09T02:58:35.000
Closed Date
2021-01-06T14:24:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000e0yqRAAQ
Lat Location
(32.71806016536107400,-96.80133015255820000)
21-00920330
Service Request Number: 21-00920330 • Address: 3332 S LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
21-00920330
Address
3332 S LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-10-26T23:59:00.000
Status
Closed
Created Date
2021-10-25T09:45:12.000
Update Date
2023-06-09T00:08:08.000
Closed Date
2021-10-25T09:59:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000spn9CAAQ
Lat Location
(32.70393087382819000,-96.92551818148817000)
26-00401009
Service Request Number: 26-00401009 • Address: 318 DU BOIS AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00401009
Address
318 DU BOIS AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-09T13:48:44.000
Update Date
2026-09-14T17:24:23.000
Closed Date
2026-09-14T17:24:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00002GC4nEAAT
Lat Location
(32.74616672738453400,-96.78963503677625000)
24-00404631
Service Request Number: 24-00404631 • Address: 3565 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
24-00404631
Address
3565 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation and Public Works Department
Service Request Type
Street/Road Blockage - TRN
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-08-21T23:59:00.000
Status
Closed
Created Date
2024-08-20T12:30:48.000
Update Date
2024-08-20T13:07:49.000
Closed Date
2024-08-20T13:07:49.000
Outcome
Street blockage cleared/addressed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000005FJieAAG
Lat Location
(32.99724593447922400,-96.85679854665267000)
22-00291422
Service Request Number: 22-00291422 • Address: 7421 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00291422
Address
7421 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-12T23:59:00.000
Status
Closed
Created Date
2022-07-11T07:29:02.000
Update Date
2023-06-08T03:11:55.000
Closed Date
2022-07-11T08:19:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002qLkwAAE
Lat Location
(32.99790265095969000,-96.77662598687610000)
21-00641213
Service Request Number: 21-00641213 • Address: 4907 EASTGATE CIR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
21-00641213
Address
4907 EASTGATE CIR, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-07-19T23:59:00.000
Status
Closed
Created Date
2021-07-12T10:22:08.000
Update Date
2023-06-09T00:47:09.000
Closed Date
2021-07-12T15:50:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000o1zyrAAA
Lat Location
(32.69008167582558000,-96.78934892743239000)
24-00519750
Service Request Number: 24-00519750 • Address: 12109 ELYSIAN CT, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
24-00519750
Address
12109 ELYSIAN CT, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-01T23:59:00.000
Status
Closed
Created Date
2024-10-26T09:56:23.000
Update Date
2024-10-30T16:39:56.000
Closed Date
2024-10-30T16:39:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Frm5uAAB
Lat Location
(32.91372221378303000,-96.79839889345897000)
26-00077082
Service Request Number: 26-00077082 • Address: 9380 TEAGARDEN RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00077082
Address
9380 TEAGARDEN RD, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-09T23:59:00.000
Status
Closed
Created Date
2026-02-26T09:31:07.000
Update Date
2026-03-09T15:38:45.000
Closed Date
2026-03-09T15:37:22.000
Outcome
Appeal
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YQWZeAAP
Lat Location
(32.67538376411244600,-96.66573889951056000)
26-00234400
Service Request Number: 26-00234400 • Address: 7700 COLEBROOK ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00234400
Address
7700 COLEBROOK ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-02T23:59:00.000
Status
Closed
Created Date
2026-05-31T16:47:23.000
Update Date
2026-05-31T18:12:38.000
Closed Date
2026-05-31T18:12:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001sJ8K2AAK
Lat Location
(32.74783123069321500,-96.69055342679030000)
26-00091223
Service Request Number: 26-00091223 • Address: 6831 HISTORIC VW, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
26-00091223
Address
6831 HISTORIC VW, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed
Created Date
2026-03-06T14:58:52.000
Update Date
2026-03-10T08:40:39.000
Closed Date
2026-03-10T08:40:29.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aCQZQAA4
Lat Location
(32.68192763729615500,-96.93751129373985000)
21-00653054
Service Request Number: 21-00653054 • Address: 4626 WADSWORTH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00653054
Address
4626 WADSWORTH DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-07-22T23:59:00.000
Status
Closed
Created Date
2021-07-15T06:35:18.000
Update Date
2023-06-09T00:39:23.000
Closed Date
2021-07-23T11:34:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000oKWGsAAO
Lat Location
(32.70282143502818400,-96.76320778224490000)
22-00275277
Service Request Number: 22-00275277 • Address: 2332 MATERHORN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00275277
Address
2332 MATERHORN DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-07T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:11:39.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-30T10:23:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jnpfAAA
Lat Location
(32.82810892545458600,-96.67795623310741000)
21-00926188
Service Request Number: 21-00926188 • Address: BONNYWOOD LN & WAYLAND DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
21-00926188
Address
BONNYWOOD LN & WAYLAND DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-10-28T11:06:41.000
Update Date
2023-06-09T00:09:06.000
Closed Date
2021-10-28T12:33:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000t8H6bAAE
Lat Location
(32.70208273120299000,-96.86391053817331000)
25-00396145
Service Request Number: 25-00396145 • Address: 6309 CRESTMONT DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00396145
Address
6309 CRESTMONT DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T23:59:00.000
Status
Closed
Created Date
2025-08-16T10:08:39.000
Update Date
2025-08-20T13:03:18.000
Closed Date
2025-08-20T13:03:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wWnx4AAC
Lat Location
(32.85286299505977000,-96.75469218913551000)
24-00561499
Service Request Number: 24-00561499 • Address: 6099 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
24-00561499
Address
6099 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Mobile Food Complaint - CCS
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2025-01-30T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-11-21T11:04:56.000
Update Date
2024-11-24T22:47:08.000
Closed Date
2024-11-24T22:47:04.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000JzWHmAAN
Lat Location
(32.71291552740158000,-96.71736991586987000)
21-00926907
Service Request Number: 21-00926907 • Address: 14126 BROOKRIDGE CIR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00926907
Address
14126 BROOKRIDGE CIR, DALLAS, TX, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-10-28T15:09:18.000
Update Date
2023-06-09T00:09:14.000
Closed Date
2021-10-28T16:23:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000t8RJ6AAM
Lat Location
(32.94006463881414000,-96.78462255174924000)
22-00323762
Service Request Number: 22-00323762 • Address: 9000 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
22-00323762
Address
9000 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
13
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-08-24T23:59:00.000
Status
Closed
Created Date
2022-07-30T12:01:41.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-08-09T18:21:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Internal
Unique Key
5008z0000036iinAAA
Lat Location
(32.87197215137175000,-96.76996589100446000)
24-00286942
Service Request Number: 24-00286942 • Address: 4407 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00286942
Address
4407 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-21T18:59:00.000
Status
Closed
Created Date
2024-06-13T14:49:15.000
Update Date
2024-06-18T16:12:11.000
Closed Date
2024-06-18T16:12:10.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000084LvYAAU
Lat Location
(32.69016598723537500,-96.81106543301425000)
20-01173734
Service Request Number: 20-01173734 • Address: 2363 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-01173734
Address
2363 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-03T10:32:24.000
Update Date
2023-06-09T03:16:53.000
Closed Date
2020-12-03T11:19:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000cb2IAAAY
Lat Location
(32.68907013553967000,-96.78360478894793000)
26-00093394
Service Request Number: 26-00093394 • Address: 3181 SHORECREST DR, DALLAS, TX, 75235 • City Council District: 6
Service Request Number
26-00093394
Address
3181 SHORECREST DR, DALLAS, TX, 75235
City Council District
6
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-27T23:59:00.000
Status
Closed
Created Date
2026-03-08T16:32:52.000
Update Date
2026-03-09T09:25:44.000
Closed Date
2026-03-09T09:25:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSYkgAAG
Lat Location
(32.85304869603033500,-96.86287580452100000)
26-00148318
Service Request Number: 26-00148318 • Address: 4232 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00148318
Address
4232 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-09T18:48:43.000
Update Date
2026-04-14T13:52:10.000
Closed Date
2026-04-14T13:52:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001h7mHzAAI
Lat Location
(33.00755403568427000,-96.83848379821785000)
25-00596708
Service Request Number: 25-00596708 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
25-00596708
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
311 Event Request - 311
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-01-08T00:59:00.000
Status
Closed
Created Date
2025-12-23T12:25:16.000
Update Date
2025-12-26T14:07:06.000
Closed Date
2025-12-26T14:06:51.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001LSpzBAAT
Lat Location
(32.77625816445175400,-96.79813052805436000)
25-00105510
Service Request Number: 25-00105510 • Address: 8233 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00105510
Address
8233 S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-03-12T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:58:50.000
Update Date
2025-03-11T18:35:53.000
Closed Date
2025-03-11T18:35:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y3tKZAAZ
Lat Location
(32.64722417707620400,-96.85731147819314000)
23-00252939
Service Request Number: 23-00252939 • Address: 2803 TAYLOR ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
23-00252939
Address
2803 TAYLOR ST, DALLAS, TX, 75226
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-06-21T23:59:00.000
Status
Closed
Created Date
2023-06-06T14:00:23.000
Update Date
2023-06-07T01:22:03.000
Closed Date
2023-06-06T15:37:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005in6xAAA
Lat Location
(32.78136889551880000,-96.78270372296457000)
21-00549986
Service Request Number: 21-00549986 • Address: 8310 GLEN REGAL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00549986
Address
8310 GLEN REGAL DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-16T10:05:16.000
Update Date
2023-06-12T01:22:06.000
Closed Date
2021-07-01T05:59:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000n1ZxZAAU
Lat Location
(32.91988473130060600,-96.75865609990737000)
21-00917026
Service Request Number: 21-00917026 • Address: 6910 BARRETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00917026
Address
6910 BARRETT DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-10-28T23:59:00.000
Status
Closed
Created Date
2021-10-21T22:57:06.000
Update Date
2023-06-09T00:07:34.000
Closed Date
2021-10-28T15:21:37.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000sonYQAAY
Lat Location
(32.72902504126176400,-96.70341736558355000)
24-00207458
Service Request Number: 24-00207458 • Address: 5703 LLANO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
24-00207458
Address
5703 LLANO AVE, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-05-17T18:59:00.000
Status
Closed
Created Date
2024-05-04T10:38:17.000
Update Date
2024-05-06T09:08:09.000
Closed Date
2024-05-06T09:08:08.000
Outcome
Referred to Dallas Water Utilities
Priority
Standard
Method Received Description
API
Unique Key
5008z000007o74pAAA
Lat Location
(32.82217137589251600,-96.77007923612695000)
25-00163754
Service Request Number: 25-00163754 • Address: 12225 HOBLITZELLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00163754
Address
12225 HOBLITZELLE DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-04-12T23:59:00.000
Status
Closed
Created Date
2025-04-11T19:11:27.000
Update Date
2025-04-12T05:48:25.000
Closed Date
2025-04-12T05:48:11.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000cmEh8AAE
Lat Location
(32.91485676883580400,-96.75949205846634000)
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