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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00304438
Service Request Number: 26-00304438 • Address: 6116 N CENTRAL EXPY NB, DALLAS, TX, 75206 • City Council District: 9
Service Request Number
26-00304438
Address
6116 N CENTRAL EXPY NB, DALLAS, TX, 75206
City Council District
9
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-24T23:59:00.000
Status
Closed
Created Date
2026-07-10T21:33:14.000
Update Date
2026-07-16T15:58:23.000
Closed Date
2026-07-14T15:57:46.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs000021rBrlAAE
Lat Location
(32.84098943210734000,-96.77571692147900000)
25-00218615
Service Request Number: 25-00218615 • Address: 4918 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
25-00218615
Address
4918 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-12T10:49:15.000
Update Date
2025-05-13T14:31:19.000
Closed Date
2025-05-13T14:31:19.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00000h2B8KAAU
Lat Location
(32.80031019755712400,-96.76890660400073000)
26-00346047
Service Request Number: 26-00346047 • Address: 1227 WALTER DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00346047
Address
1227 WALTER DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-08-10T23:59:00.000
Status
Closed
Created Date
2026-08-05T12:28:46.000
Update Date
2026-08-08T14:39:10.000
Closed Date
2026-08-06T14:37:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000027Z6qJAAS
Lat Location
(32.76181903077739000,-96.86228672615448000)
22-00346523
Service Request Number: 22-00346523 • Address: MOUNTAIN CREEK PKWY & SORCEY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
22-00346523
Address
MOUNTAIN CREEK PKWY & SORCEY RD, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-08-16T23:59:00.000
Status
Closed
Created Date
2022-08-13T16:57:38.000
Update Date
2023-06-08T03:14:23.000
Closed Date
2022-08-13T20:06:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003FjVBAA0
Lat Location
(32.63345411843967000,-96.94829070287854000)
23-00345287
Service Request Number: 23-00345287 • Address: 4113 GARLAND AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
23-00345287
Address
4113 GARLAND AVE, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-27T10:00:07.000
Update Date
2023-08-09T11:17:53.000
Closed Date
2023-08-09T11:17:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005zxnGAAQ
Lat Location
(32.78522219789787000,-96.76586077225856000)
22-00521892
Service Request Number: 22-00521892 • Address: 18060 KELLY BLVD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
22-00521892
Address
18060 KELLY BLVD, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-08T00:59:00.000
Status
Closed
Created Date
2022-12-04T11:30:52.000
Update Date
2023-06-08T02:05:19.000
Closed Date
2022-12-05T09:29:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000004KmGlAAK
Lat Location
(32.99967003654440000,-96.86370245916791000)
22-00124734
Service Request Number: 22-00124734 • Address: 1706 NOLTE DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00124734
Address
1706 NOLTE DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-04-02T10:04:25.000
Update Date
2023-06-08T23:08:56.000
Closed Date
2022-04-14T09:43:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000001iCoVAAU
Lat Location
(32.73362154760602000,-96.84840940842066000)
26-00091341
Service Request Number: 26-00091341 • Address: 7238 CASA LOMA AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00091341
Address
7238 CASA LOMA AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-06T15:44:11.000
Update Date
2026-03-09T11:07:42.000
Closed Date
2026-03-09T11:07:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001aEZ79AAG
Lat Location
(32.81121239553327500,-96.73358539767040000)
22-00388272
Service Request Number: 22-00388272 • Address: 5774 PARKDALE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
22-00388272
Address
5774 PARKDALE DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-07T08:50:48.000
Update Date
2023-06-08T02:46:48.000
Closed Date
2022-09-16T15:05:23.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000003Un5zAAC
Lat Location
(32.77574383540207500,-96.72117677074894000)
26-00093816
Service Request Number: 26-00093816 • Address: 1525 W 9TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00093816
Address
1525 W 9TH ST, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Sidewalk Utility Obstruction - TPW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-06T15:48:34.000
Update Date
2026-03-09T08:34:03.000
Closed Date
2026-03-09T08:34:01.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aWJWwAAO
Lat Location
(32.74659472739812600,-96.84564130543255000)
22-00299088
Service Request Number: 22-00299088 • Address: 9050 MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00299088
Address
9050 MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-15T23:59:00.000
Status
Closed
Created Date
2022-07-14T17:09:49.000
Update Date
2023-06-08T03:14:57.000
Closed Date
2022-07-14T19:53:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002tb32AAA
Lat Location
(32.91388080278279000,-96.74894321931862000)
26-00094303
Service Request Number: 26-00094303 • Address: 8116 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
26-00094303
Address
8116 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T11:27:01.000
Update Date
2026-03-09T13:08:41.000
Closed Date
2026-03-09T13:08:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aaJJrAAM
Lat Location
(32.64827697642925000,-96.83130831272310000)
26-00093745
Service Request Number: 26-00093745 • Address: 2303 W FIVE MILE PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00093745
Address
2303 W FIVE MILE PKWY, DALLAS, TX, 75224
City Council District
4
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T07:45:57.000
Update Date
2026-03-09T14:30:18.000
Closed Date
2026-03-09T14:30:02.000
Outcome
Information Provided
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aW0HOAA0
Lat Location
(32.70244170358030500,-96.85533055094318000)
21-00442897
Service Request Number: 21-00442897 • Address: 3023 JUNE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00442897
Address
3023 JUNE DR, DALLAS, TX, 75211
City Council District
1
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:02:26.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-27T09:00:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA6nlAAC
Lat Location
(32.72310901927964000,-96.87012435797055000)
22-00044543
Service Request Number: 22-00044543 • Address: 5800 ELLSWORTH AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
22-00044543
Address
5800 ELLSWORTH AVE, DALLAS, TX, 75206
City Council District
14
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-02-19T00:59:00.000
Status
Closed
Created Date
2022-02-04T13:50:39.000
Update Date
2023-06-08T23:30:35.000
Closed Date
2022-02-07T12:07:02.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001Khy1AAC
Lat Location
(32.83386060079989000,-96.76791107690684000)
23-00576064
Service Request Number: 23-00576064 • Address: 3598 LEMMON AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
23-00576064
Address
3598 LEMMON AVE, DALLAS, TX, 75219
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-01-31T18:59:00.000
Status
Closed
Created Date
2023-12-23T14:02:17.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2023-12-26T11:40:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006uuBCAAY
Lat Location
(32.80970124533924000,-96.80284769055481000)
24-00425130
Service Request Number: 24-00425130 • Address: 9600 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
24-00425130
Address
9600 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-04T23:59:00.000
Status
Closed
Created Date
2024-09-01T16:05:28.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-09-01T16:19:29.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000006ttmnAAA
Lat Location
(32.87868410922846600,-96.72321467934921000)
26-00049550
Service Request Number: 26-00049550 • Address: 1800 CADIZ ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00049550
Address
1800 CADIZ ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Unsheltered Feeding - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-14T00:59:00.000
Status
Closed
Created Date
2026-02-08T14:24:29.000
Update Date
2026-02-09T13:22:44.000
Closed Date
2026-02-09T13:22:44.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001UhLLyAAN
Lat Location
(32.77617614006336000,-96.79306461710232000)
22-00292214
Service Request Number: 22-00292214 • Address: 2831 PLEASANT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00292214
Address
2831 PLEASANT DR, DALLAS, TX, 75227
City Council District
5
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-07-25T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:29:58.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-13T15:09:46.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qdpdAAA
Lat Location
(32.75966999079789600,-96.67830138872314000)
21-00473839
Service Request Number: 21-00473839 • Address: N COCKRELL HILL RD & DALLAS FT WORTH TPKE WB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
21-00473839
Address
N COCKRELL HILL RD & DALLAS FT WORTH TPKE WB, DALLAS, TX, 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-29T23:59:00.000
Status
Closed
Created Date
2021-05-26T07:42:23.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-05-26T08:27:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mOvyMAAS
Lat Location
(32.76678739160779000,-96.89593513411687000)
26-00095276
Service Request Number: 26-00095276 • Address: 2600 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
26-00095276
Address
2600 LIVE OAK ST, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
311 Event Request - 311
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-03-23T23:59:00.000
Status
Closed
Created Date
2026-03-09T17:18:41.000
Update Date
2026-03-09T17:21:06.000
Closed Date
2026-03-09T17:20:48.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ahI66AAE
Lat Location
(32.78759489103577000,-96.79036602040358000)
26-00243796
Service Request Number: 26-00243796 • Address: 2639 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00243796
Address
2639 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Office of Budget
Service Request Type
Utility Complaint/Information - BMS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-07-20T23:59:00.000
Status
Closed
Created Date
2026-06-05T10:44:53.000
Update Date
2026-06-18T12:50:20.000
Closed Date
2026-06-16T12:49:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001tYCcrAAG
Lat Location
(32.71602236389449000,-96.80991748599868000)
23-00547496
Service Request Number: 23-00547496 • Address: 3982 CEDARBRUSH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
23-00547496
Address
3982 CEDARBRUSH DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-12-07T00:59:00.000
Status
Closed
Created Date
2023-12-02T13:37:31.000
Update Date
2023-12-05T08:44:34.000
Closed Date
2023-12-05T08:44:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006mKpwAAE
Lat Location
(32.90785096341273000,-96.84452080287382000)
23-00319218
Service Request Number: 23-00319218 • Address: 2700 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00319218
Address
2700 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-07-12T15:24:36.000
Update Date
2023-07-18T15:13:26.000
Closed Date
2023-07-18T15:13:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005uYcJAAU
Lat Location
(32.72194031056409400,-96.78373341308469000)
26-00071660
Service Request Number: 26-00071660 • Address: 4414 STIGALL ST, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00071660
Address
4414 STIGALL ST, DALLAS, TX, 75209
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-23T11:45:39.000
Update Date
2026-03-09T15:15:19.000
Closed Date
2026-03-09T15:15:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001XiXjBAAV
Lat Location
(32.84843257516017000,-96.83517013135209000)
22-00377935
Service Request Number: 22-00377935 • Address: 2322 GREER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00377935
Address
2322 GREER ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-09-01T23:59:00.000
Status
Closed
Created Date
2022-08-31T14:51:18.000
Update Date
2023-06-08T03:03:42.000
Closed Date
2022-09-02T11:44:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000003RCgEAAW
Lat Location
(32.75353151167433000,-96.76229251318767000)
26-00354621
Service Request Number: 26-00354621 • Address: 2423 VOLGA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00354621
Address
2423 VOLGA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-10-26T23:59:00.000
Status
In Progress
Created Date
2026-08-11T09:30:15.000
Update Date
2026-08-11T15:43:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000028pU6WAAU
Lat Location
(32.70550135541232000,-96.78842672735269000)
26-00039149
Service Request Number: 26-00039149 • Address: CHRYSALIS DR & CLIFF CREEK CROSSING DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
26-00039149
Address
CHRYSALIS DR & CLIFF CREEK CROSSING DR, DALLAS, TX, 75237
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Knockdown - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-02-06T00:59:00.000
Status
Closed
Created Date
2026-02-01T13:14:37.000
Update Date
2026-02-02T07:47:35.000
Closed Date
2026-02-02T07:47:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001TATfXAAX
Lat Location
(32.64984380817925000,-96.85934995291575000)
23-00102424
Service Request Number: 23-00102424 • Address: 1120 S BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
23-00102424
Address
1120 S BECKLEY AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Railroad Crossing Repair - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-03-20T23:59:00.000
Status
Closed
Created Date
2023-03-06T15:27:35.000
Update Date
2026-08-07T13:36:58.000
Closed Date
2023-03-07T15:52:04.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000005GHBvAAO
Lat Location
(32.73415747863640000,-96.82259860406192000)
26-00209518
Service Request Number: 26-00209518 • Address: 1701 N MARKET ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00209518
Address
1701 N MARKET ST, DALLAS, TX, 75202
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-15T14:36:40.000
Update Date
2026-05-15T16:48:46.000
Closed Date
2026-05-15T16:48:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001pHdLdAAK
Lat Location
(32.78148728012136000,-96.80690286035507000)
20-01081636
Service Request Number: 20-01081636 • Address: 419 S GARRETT AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-01081636
Address
419 S GARRETT AVE, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-11-04T00:59:00.000
Status
Closed
Created Date
2020-10-31T11:38:05.000
Update Date
2023-06-09T03:27:43.000
Closed Date
2020-10-31T11:45:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000bjoK8AAI
Lat Location
(32.79478754599178000,-96.75921557160092000)
23-00207754
Service Request Number: 23-00207754 • Address: 2610 ALABAMA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00207754
Address
2610 ALABAMA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-11T17:56:33.000
Update Date
2024-02-21T03:18:50.000
Closed Date
2024-02-13T15:07:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005bOYiAAM
Lat Location
(32.71660142723267500,-96.81921253262940000)
26-00149012
Service Request Number: 26-00149012 • Address: 2829 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00149012
Address
2829 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-10T10:59:47.000
Update Date
2026-04-14T10:51:20.000
Closed Date
2026-04-14T10:51:20.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hEdQ2AAK
Lat Location
(32.69588938689969000,-96.86655450293871000)
22-00090328
Service Request Number: 22-00090328 • Address: 9670 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
22-00090328
Address
9670 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-03-13T23:59:00.000
Status
Closed
Created Date
2022-03-10T01:09:15.000
Update Date
2023-06-08T23:35:57.000
Closed Date
2022-03-10T09:14:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001WVEFAA4
Lat Location
(32.90935673654164000,-96.72352392141546000)
22-00257758
Service Request Number: 22-00257758 • Address: 2904 LARKSPUR LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
22-00257758
Address
2904 LARKSPUR LN, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-06-23T23:59:00.000
Status
Closed
Created Date
2022-06-17T22:41:59.000
Update Date
2023-06-08T23:14:27.000
Closed Date
2022-06-21T15:25:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002ckThAAI
Lat Location
(32.69685111320137600,-96.86804039596804000)
26-00154859
Service Request Number: 26-00154859 • Address: 4695 HARTFORD ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00154859
Address
4695 HARTFORD ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-13T11:53:26.000
Update Date
2026-04-14T10:12:26.000
Closed Date
2026-04-14T10:12:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001hu7aFAAQ
Lat Location
(32.81680210762851000,-96.82169625762756000)
24-00272467
Service Request Number: 24-00272467 • Address: N BECKLEY AVE & DALLAS FT WORTH TPKE EB, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
24-00272467
Address
N BECKLEY AVE & DALLAS FT WORTH TPKE EB, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2024-09-05T23:59:00.000
Status
Closed
Created Date
2024-06-06T13:47:15.000
Update Date
2026-08-07T13:49:25.000
Closed Date
2024-06-12T06:45:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z0000081GAHAA2
Lat Location
(32.76899150857472000,-96.82292985494712000)
26-00075125
Service Request Number: 26-00075125 • Address: NUTHATCH ST & E RED BIRD LN, DALLAS, TX, 75116 • Department: Transportation and Public Works Department
Service Request Number
26-00075125
Address
NUTHATCH ST & E RED BIRD LN, DALLAS, TX, 75116
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - Maintenance (Other) - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-02-25T08:15:03.000
Update Date
2026-02-26T12:55:39.000
Closed Date
2026-02-26T12:55:38.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YAOGHAA5
Lat Location
(32.67652046677128000,-96.89693776913636000)
25-00307841
Service Request Number: 25-00307841 • Address: 1904 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00307841
Address
1904 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-06-29T23:59:00.000
Status
Closed
Created Date
2025-06-27T14:00:48.000
Update Date
2025-06-30T20:26:00.000
Closed Date
2025-06-30T20:25:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000nzevZAAQ
Lat Location
(32.77843757666667600,-96.85032883497553000)
21-00917026
Service Request Number: 21-00917026 • Address: 6910 BARRETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00917026
Address
6910 BARRETT DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-10-28T23:59:00.000
Status
Closed
Created Date
2021-10-21T22:57:06.000
Update Date
2023-06-09T00:07:34.000
Closed Date
2021-10-28T15:21:37.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000sonYQAAY
Lat Location
(32.72902504126176400,-96.70341736558355000)
25-00183255
Service Request Number: 25-00183255 • Address: ROYAL LN & ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
25-00183255
Address
ROYAL LN & ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-04-24T18:59:00.000
Status
Closed
Created Date
2025-04-23T09:16:59.000
Update Date
2025-04-23T09:49:26.000
Closed Date
2025-04-23T09:49:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000eIbV9AAK
Lat Location
(32.89307988768200600,-96.74093521812722000)
26-00095419
Service Request Number: 26-00095419 • Address: 6612 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
26-00095419
Address
6612 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:30:47.000
Update Date
2026-03-09T19:38:33.000
Closed Date
2026-03-09T19:38:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aiBx2AAE
Lat Location
(32.77470429805769000,-96.70558454400688000)
25-00357538
Service Request Number: 25-00357538 • Address: 9830 MILL VALLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00357538
Address
9830 MILL VALLEY LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-07-24T16:51:06.000
Update Date
2025-07-28T15:35:13.000
Closed Date
2025-07-28T14:49:24.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000soPXBAA2
Lat Location
(32.71302065303300000,-96.65387103610934000)
24-00612914
Service Request Number: 24-00612914 • Address: 5919 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
24-00612914
Address
5919 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-08T00:59:00.000
Status
Closed
Created Date
2024-12-30T15:54:37.000
Update Date
2025-01-06T18:20:02.000
Closed Date
2025-01-06T18:20:01.000
Outcome
Replaced Roll Cart(s)
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000OUGSwAAP
Lat Location
(32.82712693315892000,-96.76536833666191000)
24-00313271
Service Request Number: 24-00313271 • Address: 4555 MENDENHALL DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
24-00313271
Address
4555 MENDENHALL DR, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-06-29T23:59:00.000
Status
Closed
Created Date
2024-06-27T22:21:22.000
Update Date
2024-06-28T13:22:14.000
Closed Date
2024-06-28T13:22:14.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000008AHklAAG
Lat Location
(32.91026569593931000,-96.83104138135994000)
26-00146955
Service Request Number: 26-00146955 • Address: 4366 WILLOW LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
26-00146955
Address
4366 WILLOW LN, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-30T23:59:00.000
Status
Closed
Created Date
2026-04-09T10:24:29.000
Update Date
2026-04-14T16:02:44.000
Closed Date
2026-04-14T16:02:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001gyRHaAAM
Lat Location
(32.91384507063262000,-96.83537675090376000)
21-00267057
Service Request Number: 21-00267057 • Address: 4811 DARKO DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
21-00267057
Address
4811 DARKO DR, DALLAS, TX, 75232
City Council District
3
Department
Office of Housing and Community Empowerment
Service Request Type
Housing & Neighborhood Revitalization – HOU
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-01T23:59:00.000
Status
Closed
Created Date
2021-03-25T12:56:03.000
Update Date
2025-09-30T22:58:26.000
Closed Date
2021-03-31T09:30:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000jChghAAC
Lat Location
(32.68676378674953000,-96.85106643848107000)
21-00532549
Service Request Number: 21-00532549 • Address: 4227 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
21-00532549
Address
4227 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-06-18T23:59:00.000
Status
Closed
Created Date
2021-06-11T09:29:13.000
Update Date
2023-06-09T01:03:30.000
Closed Date
2021-06-17T16:47:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000mze0TAAQ
Lat Location
(32.81750430823602500,-96.80864414145184000)
22-00192989
Service Request Number: 22-00192989 • Address: 2126 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00192989
Address
2126 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-05-17T23:59:00.000
Status
Closed
Created Date
2022-05-12T09:08:30.000
Update Date
2023-06-08T23:07:14.000
Closed Date
2022-05-16T09:17:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z0000028UHkAAM
Lat Location
(32.72212775892068000,-96.82151267180893000)
21-00790760
Service Request Number: 21-00790760 • Address: 1801 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
21-00790760
Address
1801 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2021-09-10T23:59:00.000
Status
Closed
Created Date
2021-08-26T13:56:26.000
Update Date
2023-06-09T00:19:16.000
Closed Date
2021-08-31T10:00:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000qUjQGAA0
Lat Location
(32.81369455120051000,-96.84786047366127000)
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