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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
20-01212389
Service Request Number: 20-01212389 • Address: 7200 S R L THORNTON FWY NB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-01212389
Address
7200 S R L THORNTON FWY NB, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-17T13:58:05.000
Update Date
2023-06-09T03:09:01.000
Closed Date
2020-12-17T15:16:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000dGi3CAAS
Lat Location
(32.66114186850970000,-96.82284289514720000)
22-00523228
Service Request Number: 22-00523228 • Address: 5317 MAPLE AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00523228
Address
5317 MAPLE AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-05T13:59:01.000
Update Date
2023-06-08T02:05:45.000
Closed Date
2022-12-05T15:33:54.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004LMeFAAW
Lat Location
(32.81773766117180000,-96.83238256835374000)
26-00265270
Service Request Number: 26-00265270 • Address: 2622 MARBURG ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00265270
Address
2622 MARBURG ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed
Created Date
2026-06-17T15:53:46.000
Update Date
2026-06-18T14:35:13.000
Closed Date
2026-06-18T14:35:13.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001wGcIkAAK
Lat Location
(32.75504446976644000,-96.75713009754830000)
25-00063057
Service Request Number: 25-00063057 • Address: 10231 N WALTON WALKER BLVD SB, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00063057
Address
10231 N WALTON WALKER BLVD SB, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-03-26T15:27:35.000
Status
Closed
Created Date
2025-02-12T15:27:36.000
Update Date
2025-03-12T11:15:22.000
Closed Date
2025-03-12T11:15:21.000
Priority
Standard
Method Received Description
Internal
Unique Key
500cs00000UMGRRAA5
Lat Location
(32.86169863047627000,-96.90175470362189000)
25-00534079
Service Request Number: 25-00534079 • Address: 3920 SCARSDALE LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00534079
Address
3920 SCARSDALE LN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2025-11-13T00:59:00.000
Status
Closed
Created Date
2025-11-06T08:23:51.000
Update Date
2025-11-06T17:17:06.000
Closed Date
2025-11-06T17:16:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001BsObBAAV
Lat Location
(32.77062230920428000,-96.65869452612627000)
22-00463748
Service Request Number: 22-00463748 • Address: 5507 W HANOVER AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
22-00463748
Address
5507 W HANOVER AVE, DALLAS, TX, 75209
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-10-24T23:59:00.000
Status
Closed
Created Date
2022-10-23T18:04:29.000
Update Date
2023-06-08T02:49:48.000
Closed Date
2022-10-25T12:24:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000003umqsAAA
Lat Location
(32.85538795257678000,-96.81895702414386000)
22-00435931
Service Request Number: 22-00435931 • Address: 1220 CARBONA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00435931
Address
1220 CARBONA DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-10-04T14:26:42.000
Update Date
2023-06-08T02:42:08.000
Closed Date
2022-10-16T15:43:45.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000003kXcQAAU
Lat Location
(32.73289977862553000,-96.69145851753194000)
22-00546359
Service Request Number: 22-00546359 • Address: 2000 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00546359
Address
2000 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-12-24T00:59:00.000
Status
Closed
Created Date
2022-12-17T12:13:02.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-20T08:38:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UXz1AAG
Lat Location
(32.81045459519453000,-96.70859601816633000)
26-00155179
Service Request Number: 26-00155179 • Address: 2601 ARROYO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00155179
Address
2601 ARROYO AVE, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T11:21:33.000
Update Date
2026-04-14T12:29:40.000
Closed Date
2026-04-14T12:29:40.000
Priority
Emergency
Method Received Description
Phone
Unique Key
500cs00001hvVdlAAE
Lat Location
(32.81173198321748400,-96.82126229324174000)
26-00077082
Service Request Number: 26-00077082 • Address: 9380 TEAGARDEN RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00077082
Address
9380 TEAGARDEN RD, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation District Billing Dispute - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-09T23:59:00.000
Status
Closed
Created Date
2026-02-26T09:31:07.000
Update Date
2026-03-09T15:38:45.000
Closed Date
2026-03-09T15:37:22.000
Outcome
Appeal
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YQWZeAAP
Lat Location
(32.67538376411244600,-96.66573889951056000)
22-00382273
Service Request Number: 22-00382273 • Address: 9614 WINDY TERRACE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
22-00382273
Address
9614 WINDY TERRACE DR, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-02T18:01:43.000
Update Date
2023-06-08T02:45:37.000
Closed Date
2022-09-08T08:33:46.000
Priority
Emergency
Method Received Description
Phone
Unique Key
5008z000003Ss2hAAC
Lat Location
(32.89200728319586000,-96.73584014647216000)
22-00510005
Service Request Number: 22-00510005 • Address: 1438 MIRAGE CANYON DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
22-00510005
Address
1438 MIRAGE CANYON DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-12-01T00:59:00.000
Status
Closed
Created Date
2022-11-24T18:11:09.000
Update Date
2023-06-08T02:08:36.000
Closed Date
2022-12-02T16:54:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004F5OkAAK
Lat Location
(32.65345193145939400,-96.84523302763039000)
22-00275277
Service Request Number: 22-00275277 • Address: 2332 MATERHORN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00275277
Address
2332 MATERHORN DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-07-07T23:59:00.000
Status
Closed
Created Date
2022-06-29T15:11:39.000
Update Date
2023-06-08T23:24:45.000
Closed Date
2022-06-30T10:23:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002jnpfAAA
Lat Location
(32.82810892545458600,-96.67795623310741000)
24-00596174
Service Request Number: 24-00596174 • Address: DOWDY FERRY RD & L B J FWY WB, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
24-00596174
Address
DOWDY FERRY RD & L B J FWY WB, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2024-12-20T00:59:00.000
Status
Closed
Created Date
2024-12-17T10:34:57.000
Update Date
2024-12-17T11:26:45.000
Closed Date
2024-12-17T11:26:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000N881cAAB
Lat Location
(32.67902507008583000,-96.67630740531101000)
22-00220510
Service Request Number: 22-00220510 • Address: 8901 QUINN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
22-00220510
Address
8901 QUINN ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2022-06-02T23:59:00.000
Status
Closed
Created Date
2022-05-27T09:10:36.000
Update Date
2023-06-08T23:21:25.000
Closed Date
2022-06-02T16:11:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002IGT9AAO
Lat Location
(32.73129054769677000,-96.66694125812600000)
21-00690063
Service Request Number: 21-00690063 • Address: 1131 BETTERTON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00690063
Address
1131 BETTERTON CIR, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-07-26T20:09:04.000
Update Date
2023-06-09T00:33:44.000
Closed Date
2021-07-29T16:56:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000opEk4AAE
Lat Location
(32.74756428476284000,-96.80709896929996000)
25-00396145
Service Request Number: 25-00396145 • Address: 6309 CRESTMONT DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
25-00396145
Address
6309 CRESTMONT DR, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-08-19T23:59:00.000
Status
Closed
Created Date
2025-08-16T10:08:39.000
Update Date
2025-08-20T13:03:18.000
Closed Date
2025-08-20T13:03:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wWnx4AAC
Lat Location
(32.85286299505977000,-96.75469218913551000)
23-00432337
Service Request Number: 23-00432337 • Address: 1602 PLEASANT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00432337
Address
1602 PLEASANT DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-09-20T23:59:00.000
Status
Closed
Created Date
2023-09-17T19:33:49.000
Update Date
2023-09-23T21:51:25.000
Closed Date
2023-09-23T21:51:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006JCxWAAW
Lat Location
(32.73905077338586000,-96.67841982350683000)
21-00926907
Service Request Number: 21-00926907 • Address: 14126 BROOKRIDGE CIR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00926907
Address
14126 BROOKRIDGE CIR, DALLAS, TX, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-10-29T23:59:00.000
Status
Closed
Created Date
2021-10-28T15:09:18.000
Update Date
2023-06-09T00:09:14.000
Closed Date
2021-10-28T16:23:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000t8RJ6AAM
Lat Location
(32.94006463881414000,-96.78462255174924000)
22-00289748
Service Request Number: 22-00289748 • Address: 6330 DELOACHE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
22-00289748
Address
6330 DELOACHE AVE, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-07-08T20:55:08.000
Update Date
2023-06-08T03:11:37.000
Closed Date
2022-07-22T20:43:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000002peAeAAI
Lat Location
(32.87054816803437500,-96.79681780254810000)
26-00226636
Service Request Number: 26-00226636 • Address: 221 CHARLEMAGNE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00226636
Address
221 CHARLEMAGNE DR, DALLAS, TX, 75216
City Council District
4
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2026-08-20T23:59:00.000
Status
Closed
Created Date
2026-05-27T07:17:55.000
Update Date
2026-06-18T10:39:17.000
Closed Date
2026-06-16T10:38:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001rOGXdAAO
Lat Location
(32.69472136217084600,-96.82051292091140000)
20-01173734
Service Request Number: 20-01173734 • Address: 2363 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-01173734
Address
2363 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-12-05T00:59:00.000
Status
Closed
Created Date
2020-12-03T10:32:24.000
Update Date
2023-06-09T03:16:53.000
Closed Date
2020-12-03T11:19:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000cb2IAAAY
Lat Location
(32.68907013553967000,-96.78360478894793000)
26-00093394
Service Request Number: 26-00093394 • Address: 3181 SHORECREST DR, DALLAS, TX, 75235 • City Council District: 6
Service Request Number
26-00093394
Address
3181 SHORECREST DR, DALLAS, TX, 75235
City Council District
6
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-27T23:59:00.000
Status
Closed
Created Date
2026-03-08T16:32:52.000
Update Date
2026-03-09T09:25:44.000
Closed Date
2026-03-09T09:25:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aSYkgAAG
Lat Location
(32.85304869603033500,-96.86287580452100000)
24-00320577
Service Request Number: 24-00320577 • Address: 5806 FORNEY RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
24-00320577
Address
5806 FORNEY RD, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-07-02T11:44:36.000
Update Date
2024-07-08T13:09:55.000
Closed Date
2024-07-08T13:09:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000008BuF6AAK
Lat Location
(32.78259104634251000,-96.71635714007573000)
21-00150916
Service Request Number: 21-00150916 • Address: 3500 SPENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00150916
Address
3500 SPENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-02-27T00:59:00.000
Status
Closed
Created Date
2021-02-19T07:54:16.000
Update Date
2023-06-09T02:13:37.000
Closed Date
2021-02-26T10:30:49.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000hBgFPAA0
Lat Location
(32.75781579335452400,-96.77357556686401000)
25-00105510
Service Request Number: 25-00105510 • Address: 8233 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
25-00105510
Address
8233 S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2025-03-12T23:59:00.000
Status
Closed
Created Date
2025-03-10T16:58:50.000
Update Date
2025-03-11T18:35:53.000
Closed Date
2025-03-11T18:35:53.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000Y3tKZAAZ
Lat Location
(32.64722417707620400,-96.85731147819314000)
23-00252939
Service Request Number: 23-00252939 • Address: 2803 TAYLOR ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
23-00252939
Address
2803 TAYLOR ST, DALLAS, TX, 75226
City Council District
2
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-06-21T23:59:00.000
Status
Closed
Created Date
2023-06-06T14:00:23.000
Update Date
2023-06-07T01:22:03.000
Closed Date
2023-06-06T15:37:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
5008z000005in6xAAA
Lat Location
(32.78136889551880000,-96.78270372296457000)
22-00291422
Service Request Number: 22-00291422 • Address: 7421 FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00291422
Address
7421 FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-12T23:59:00.000
Status
Closed
Created Date
2022-07-11T07:29:02.000
Update Date
2023-06-08T03:11:55.000
Closed Date
2022-07-11T08:19:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002qLkwAAE
Lat Location
(32.99790265095969000,-96.77662598687610000)
21-00549986
Service Request Number: 21-00549986 • Address: 8310 GLEN REGAL DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00549986
Address
8310 GLEN REGAL DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-06-23T23:59:00.000
Status
Closed
Created Date
2021-06-16T10:05:16.000
Update Date
2023-06-12T01:22:06.000
Closed Date
2021-07-01T05:59:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000n1ZxZAAU
Lat Location
(32.91988473130060600,-96.75865609990737000)
21-00150841
Service Request Number: 21-00150841 • Address: 4500 BRYAN ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
21-00150841
Address
4500 BRYAN ST, DALLAS, TX, 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-02-21T00:59:00.000
Status
Closed
Created Date
2021-02-19T03:06:53.000
Update Date
2023-06-09T02:13:37.000
Closed Date
2021-02-19T06:42:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000hBf4TAAS
Lat Location
(32.80034309461666500,-96.77763761324547000)
23-00442668
Service Request Number: 23-00442668 • Address: 1176 WARRIOR DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
23-00442668
Address
1176 WARRIOR DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-23T12:39:05.000
Update Date
2023-10-03T11:02:58.000
Closed Date
2023-10-03T11:02:56.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LamzAAC
Lat Location
(32.68354566774325000,-96.58736646520310000)
21-00957577
Service Request Number: 21-00957577 • Address: 3111 KELLOGG AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00957577
Address
3111 KELLOGG AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-11-29T00:59:00.000
Status
Closed
Created Date
2021-11-21T05:56:13.000
Update Date
2023-06-08T23:50:26.000
Closed Date
2021-11-24T12:40:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000tRncQAAS
Lat Location
(32.71294815319275000,-96.79123259400441000)
26-00264249
Service Request Number: 26-00264249 • Address: 3000 S M WRIGHT FWY NB, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00264249
Address
3000 S M WRIGHT FWY NB, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed
Created Date
2026-06-17T10:00:42.000
Update Date
2026-06-18T17:12:10.000
Closed Date
2026-06-18T17:12:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001w98neAAA
Lat Location
(32.76433140267272400,-96.77383969831112000)
20-01074861
Service Request Number: 20-01074861 • Address: 4538 SILVER LAKE DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-01074861
Address
4538 SILVER LAKE DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-10-29T09:07:33.000
Update Date
2023-06-09T03:26:41.000
Closed Date
2020-12-04T09:22:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000bjQm5AAE
Lat Location
(32.71892693792901000,-96.89496541813546000)
26-00059876
Service Request Number: 26-00059876 • Address: 12142 OBERLIN DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00059876
Address
12142 OBERLIN DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-14T19:45:06.000
Update Date
2026-02-20T12:42:11.000
Closed Date
2026-02-20T12:42:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001W4m4nAAB
Lat Location
(32.91267652710948000,-96.75841423200000000)
26-00138682
Service Request Number: 26-00138682 • Address: 10038 RIDGEHAVEN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00138682
Address
10038 RIDGEHAVEN DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2026-04-03T19:11:49.000
Update Date
2026-04-14T16:46:16.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001fxZUfAAM
Lat Location
(32.87415251720771000,-96.71201699124337000)
25-00564420
Service Request Number: 25-00564420 • Address: 1800 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00564420
Address
1800 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2025-11-30T00:59:00.000
Status
Closed
Created Date
2025-11-28T11:17:26.000
Update Date
2025-11-28T14:44:41.000
Closed Date
2025-11-28T14:44:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001GkxD4AAJ
Lat Location
(32.81334090578517500,-96.84756690475930000)
25-00532902
Service Request Number: 25-00532902 • Address: 3398 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00532902
Address
3398 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2025-11-07T00:59:00.000
Status
Closed
Created Date
2025-11-05T13:39:22.000
Update Date
2025-11-06T12:59:05.000
Closed Date
2025-11-06T12:59:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001BfrSwAAJ
Lat Location
(32.74152975061043000,-96.87598928612866000)
26-00058884
Service Request Number: 26-00058884 • Address: 1438 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
26-00058884
Address
1438 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
2
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-02-11T15:31:26.000
Update Date
2026-02-13T17:41:38.000
Closed Date
2026-02-13T17:41:18.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00001VxvMUAAZ
Lat Location
(32.76309236376010000,-96.79921654731433000)
26-00406713
Service Request Number: 26-00406713 • Address: 17505 RIVER HILL DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
26-00406713
Address
17505 RIVER HILL DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-13T09:36:12.000
Update Date
2026-09-16T10:56:14.000
Closed Date
2026-09-14T10:09:26.000
Priority
Emergency
Method Received Description
API
Unique Key
500cs00002H0ulmAAB
Lat Location
(32.99079433379402000,-96.82638858963429000)
21-00235560
Service Request Number: 21-00235560 • Address: NESBITT DR & JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
21-00235560
Address
NESBITT DR & JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-03-18T23:59:00.000
Status
Closed
Created Date
2021-03-16T16:32:07.000
Update Date
2023-06-09T02:07:34.000
Closed Date
2021-03-17T02:02:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000ic6qkAAA
Lat Location
(32.81033774069172000,-96.75396150848086000)
26-00316393
Service Request Number: 26-00316393 • Address: 6604 BLESSING DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00316393
Address
6604 BLESSING DR, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-07-31T23:59:00.000
Status
Closed
Created Date
2026-07-18T15:51:14.000
Update Date
2026-07-24T09:26:15.000
Closed Date
2026-07-22T09:25:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000023VVMXAA4
Lat Location
(32.84482029839085000,-96.74526296941810000)
26-00095422
Service Request Number: 26-00095422 • Address: 1000 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
26-00095422
Address
1000 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-09T19:38:36.000
Update Date
2026-03-09T23:43:20.000
Closed Date
2026-03-09T23:43:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aj1cDAAQ
Lat Location
(32.76834833475289000,-96.83817515863690000)
26-00267612
Service Request Number: 26-00267612 • Address: 2419 MADERA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00267612
Address
2419 MADERA ST, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-23T23:59:00.000
Status
Closed
Created Date
2026-06-18T18:40:36.000
Update Date
2026-06-18T19:13:05.000
Closed Date
2026-06-18T19:10:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001wYfWfAAK
Lat Location
(32.81583487112319000,-96.77826932470480000)
25-00499696
Service Request Number: 25-00499696 • Address: 7910 S NASSAU CIR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00499696
Address
7910 S NASSAU CIR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-10-16T23:59:00.000
Status
Closed
Created Date
2025-10-15T12:25:51.000
Update Date
2025-10-15T12:26:14.000
Closed Date
2025-10-15T12:25:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000016VSbxAAG
Lat Location
(32.70643820155603000,-96.68599939131136000)
24-00196998
Service Request Number: 24-00196998 • Address: 10100 E NORTHWEST HWY, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
24-00196998
Address
10100 E NORTHWEST HWY, DALLAS, TX, 75238
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-05-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2024-04-28T15:57:42.000
Update Date
2024-10-01T00:03:06.000
Closed Date
2024-04-29T10:09:19.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007ldudAAA
Lat Location
(32.86394494661328000,-96.71250248774759000)
25-00581494
Service Request Number: 25-00581494 • Address: 8720 MARIGOLD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00581494
Address
8720 MARIGOLD DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-11T14:13:34.000
Update Date
2025-12-24T08:37:49.000
Closed Date
2025-12-24T08:37:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001JHMDaAAP
Lat Location
(32.64298014266941000,-96.77650259087787000)
26-00103164
Service Request Number: 26-00103164 • Address: 1811 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00103164
Address
1811 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-03-31T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-11T16:09:21.000
Update Date
2026-03-13T15:19:29.000
Closed Date
2026-03-13T15:19:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001beUj8AAE
Lat Location
(32.76330155185214500,-96.77744618160824000)
26-00074886
Service Request Number: 26-00074886 • Address: 6917 MILL FALLS DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
26-00074886
Address
6917 MILL FALLS DR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-24T20:38:28.000
Update Date
2026-03-09T16:39:05.000
Closed Date
2026-03-09T15:53:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Y7LhyAAF
Lat Location
(32.96971995280118500,-96.78936661304890000)
23-00236640
Service Request Number: 23-00236640 • Address: 2836 EDD RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
23-00236640
Address
2836 EDD RD, DALLAS, TX, 75253
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-05T23:59:00.000
Status
Closed
Created Date
2023-05-27T19:35:24.000
Update Date
2023-06-07T01:03:42.000
Closed Date
2023-06-05T15:17:13.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005g81tAAA
Lat Location
(32.66940044799001400,-96.61828135820916000)
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