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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
26-00017289
Service Request Number: 26-00017289 • Address: 5875 MOUNTAIN VALLEY LN, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00017289
Address
5875 MOUNTAIN VALLEY LN, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-01-13T11:59:12.000
Update Date
2026-03-09T12:12:59.000
Closed Date
2026-03-09T12:12:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001PCJrFAAX
Lat Location
(32.73443219025194400,-96.92185699353558000)
21-00933040
Service Request Number: 21-00933040 • Address: 929 N MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
21-00933040
Address
929 N MARSALIS AVE, DALLAS, TX, 75203
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-11-02T13:07:01.000
Update Date
2023-06-08T23:54:00.000
Closed Date
2022-08-23T09:30:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tOiegAAC
Lat Location
(32.75998356088739000,-96.81583184856945000)
26-00192002
Service Request Number: 26-00192002 • Address: 2000 HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00192002
Address
2000 HIGHLAND RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-05T17:13:34.000
Update Date
2026-05-15T17:22:41.000
Closed Date
2026-05-15T17:22:41.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
500cs00001n7BN2AAM
Lat Location
(32.80424306842487000,-96.71699877043420000)
26-00155816
Service Request Number: 26-00155816 • Address: 9208 MIDWAY RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
26-00155816
Address
9208 MIDWAY RD, DALLAS, TX, 75220
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Paving Reconstruction Project - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-04-06T15:44:48.000
Update Date
2026-04-14T15:15:03.000
Closed Date
2026-04-14T15:15:00.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001i0vKfAAI
Lat Location
(32.86442521907256500,-96.83639432724902000)
21-00042950
Service Request Number: 21-00042950 • Address: 8820 GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
21-00042950
Address
8820 GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-01-23T00:59:00.000
Status
Closed
Created Date
2021-01-14T18:15:41.000
Update Date
2023-06-09T03:02:44.000
Closed Date
2021-01-28T11:07:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000egWaeAAE
Lat Location
(32.75063317396890000,-96.67087291054658000)
23-00443249
Service Request Number: 23-00443249 • Address: ARMSTRONG AVE & TRAVIS ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
23-00443249
Address
ARMSTRONG AVE & TRAVIS ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Scooter/Bike Shared Dockless Vehicle - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-09-26T23:59:00.000
Status
Closed
Created Date
2023-09-24T10:22:25.000
Update Date
2026-08-07T13:38:33.000
Closed Date
2023-12-28T09:19:50.000
Outcome
Request Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000006LkeXAAS
Lat Location
(32.82207820061727000,-96.79118264662056000)
22-00049283
Service Request Number: 22-00049283 • Address: 11611 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
22-00049283
Address
11611 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-02-08T20:09:27.000
Update Date
2023-06-08T23:31:27.000
Closed Date
2022-02-10T10:31:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000001M3hLAAS
Lat Location
(32.85348306892241500,-96.65199560997877000)
23-00558457
Service Request Number: 23-00558457 • Address: 2303 GREAT LIGHT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00558457
Address
2303 GREAT LIGHT DR, DALLAS, TX, 75228
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-12-13T00:59:00.000
Status
Closed
Created Date
2023-12-11T00:35:43.000
Update Date
2023-12-11T15:43:33.000
Closed Date
2023-12-11T15:43:33.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000006pWkeAAE
Lat Location
(32.80592797518614400,-96.67708251253957000)
26-00039147
Service Request Number: 26-00039147 • Address: 1919 HUNTINGDON AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00039147
Address
1919 HUNTINGDON AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation and Public Works Department
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2026-02-03T00:59:00.000
Status
Closed
Created Date
2026-02-01T13:05:42.000
Update Date
2026-02-01T17:33:19.000
Closed Date
2026-02-01T17:33:18.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001TAjfNAAT
Lat Location
(32.73174359252514000,-96.79585507836782000)
26-00080134
Service Request Number: 26-00080134 • Address: 3875 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00080134
Address
3875 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
13
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-03-20T23:59:00.000
Status
Closed
Created Date
2026-02-27T16:34:01.000
Update Date
2026-03-09T09:22:45.000
Closed Date
2026-03-09T09:22:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001YmTenAAF
Lat Location
(32.90243260426253600,-96.84958347119978000)
21-00794812
Service Request Number: 21-00794812 • Address: 9900 ADLETA BLVD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
21-00794812
Address
9900 ADLETA BLVD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-27T15:30:51.000
Update Date
2023-06-09T00:19:57.000
Closed Date
2021-10-12T09:15:15.000
Priority
Emergency
Method Received Description
Proactive
Unique Key
500t000000qVLI7AAO
Lat Location
(32.90087353192194500,-96.71408885444362000)
22-00176222
Service Request Number: 22-00176222 • Address: 1700 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00176222
Address
1700 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-05-03T11:23:04.000
Update Date
2023-06-08T22:57:40.000
Closed Date
2022-05-03T11:32:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z0000023ItpAAE
Lat Location
(32.76790854310330000,-96.87361567954915000)
24-00492123
Service Request Number: 24-00492123 • Address: 12345 INWOOD RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
24-00492123
Address
12345 INWOOD RD, DALLAS, TX, 75244
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Tree Down/Low Limbs - TPW
Ert Estimated Response Time
12 Hours
Overall Service Request Due Date
2024-10-11T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:16:10.000
Update Date
2024-10-10T13:06:18.000
Closed Date
2024-10-10T13:06:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000CxA2rAAF
Lat Location
(32.91688842128037600,-96.81866004350454000)
25-00090922
Service Request Number: 25-00090922 • Address: 298 S TATUM AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
25-00090922
Address
298 S TATUM AVE, DALLAS, TX, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-03-05T18:59:00.000
Status
Closed
Created Date
2025-03-03T09:39:19.000
Update Date
2025-03-03T16:41:45.000
Closed Date
2025-03-03T16:41:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000WsbxzAAB
Lat Location
(32.74427208330063600,-96.91515128318305000)
25-00187497
Service Request Number: 25-00187497 • Address: 6619 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
25-00187497
Address
6619 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-04-25T08:34:42.000
Update Date
2025-04-27T11:48:13.000
Closed Date
2025-04-27T11:48:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000efD8jAAE
Lat Location
(32.77496312625581000,-96.70546161859299000)
24-00596162
Service Request Number: 24-00596162 • Address: 7139 VINLAND ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
24-00596162
Address
7139 VINLAND ST, DALLAS, TX, 75227
City Council District
7
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-12-28T00:59:00.000
Status
Closed
Created Date
2024-12-17T10:30:20.000
Update Date
2024-12-18T13:03:40.000
Closed Date
2024-12-18T13:03:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000N8J1pAAF
Lat Location
(32.78946741548723000,-96.68875269717750000)
23-00236638
Service Request Number: 23-00236638 • Address: 3006 HOLMES ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
23-00236638
Address
3006 HOLMES ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-27T19:33:15.000
Update Date
2023-06-07T01:03:42.000
Closed Date
2023-06-01T15:04:12.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000005g7idAAA
Lat Location
(32.76070239994663000,-96.77806902231553000)
25-00276016
Service Request Number: 25-00276016 • Address: 1103 MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
25-00276016
Address
1103 MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Boarding Home Complaint - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-08-14T23:59:00.000
Status
Closed
Created Date
2025-06-10T16:53:55.000
Update Date
2025-06-11T07:52:15.000
Closed Date
2025-06-11T07:51:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000lNCBvAAO
Lat Location
(32.73928506239971000,-96.80771569572595000)
26-00099339
Service Request Number: 26-00099339 • Address: 9715 FAIRCREST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00099339
Address
9715 FAIRCREST DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-11T15:59:26.000
Update Date
2026-03-20T15:02:20.000
Closed Date
2026-03-20T15:02:19.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001bAbTXAA0
Lat Location
(32.88977736366113000,-96.71912541867222000)
24-00326735
Service Request Number: 24-00326735 • Address: 3034 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00326735
Address
3034 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-07-08T23:59:00.000
Status
Closed
Created Date
2024-07-05T18:15:57.000
Update Date
2024-07-05T23:56:58.000
Closed Date
2024-07-05T23:56:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000008DCZvAAO
Lat Location
(32.71018875043140600,-96.80844280559411000)
25-00085272
Service Request Number: 25-00085272 • Address: 6820 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00085272
Address
6820 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-02-27T10:44:06.000
Update Date
2025-02-27T16:30:51.000
Closed Date
2025-02-27T16:30:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000WOKG9AAP
Lat Location
(32.73414423366335000,-96.70410386265948000)
23-00140734
Service Request Number: 23-00140734 • Address: 511 N AKARD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
23-00140734
Address
511 N AKARD ST, DALLAS, TX, 75202
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-03-10T16:27:02.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2023-03-29T10:16:47.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005NHW1AAO
Lat Location
(32.78375352263548000,-96.80064920569829000)
21-00932919
Service Request Number: 21-00932919 • Address: 2329 VILLAGE WAY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00932919
Address
2329 VILLAGE WAY, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-11-10T00:59:00.000
Status
Closed
Created Date
2021-11-02T12:17:44.000
Update Date
2023-06-08T23:53:58.000
Closed Date
2021-11-04T17:28:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tOiQZAA0
Lat Location
(32.71164826989116000,-96.79074412018295000)
20-01199672
Service Request Number: 20-01199672 • Address: 5631 EAST SIDE AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-01199672
Address
5631 EAST SIDE AVE, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2021-01-12T00:59:00.000
Status
Closed
Created Date
2020-12-12T23:33:09.000
Update Date
2023-06-09T03:22:31.000
Closed Date
2020-12-14T00:00:02.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000dFExQAAW
Lat Location
(32.80091681246611000,-96.75504290460260000)
26-00091865
Service Request Number: 26-00091865 • Address: 3452 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
26-00091865
Address
3452 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Department
Planning & Development Department
Service Request Type
Landscaping Violation (Arborist) - PDD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-03-06T21:13:29.000
Update Date
2026-03-09T08:41:26.000
Closed Date
2026-03-09T08:33:52.000
Outcome
No Violation Found
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aIiRxAAK
Lat Location
(32.81632204810757000,-96.81169697353144000)
26-00264328
Service Request Number: 26-00264328 • Address: 3811 ELFLAND CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
26-00264328
Address
3811 ELFLAND CIR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-06-25T23:59:00.000
Status
Closed
Created Date
2026-06-17T10:24:04.000
Update Date
2026-06-18T17:43:38.000
Closed Date
2026-06-18T16:05:51.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001w9BLkAAM
Lat Location
(32.89803215810528000,-96.84862001716404000)
26-00093194
Service Request Number: 26-00093194 • Address: 4827 COWAN AVE, DALLAS, TX, 75209 • City Council District: 6
Service Request Number
26-00093194
Address
4827 COWAN AVE, DALLAS, TX, 75209
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T13:31:10.000
Update Date
2026-03-09T16:17:31.000
Closed Date
2026-03-09T16:17:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aRa5OAAS
Lat Location
(32.84609535548628000,-96.82834232822533000)
26-00351135
Service Request Number: 26-00351135 • Address: 2034 CULLEN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
26-00351135
Address
2034 CULLEN AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-08-11T23:59:00.000
Status
Closed
Created Date
2026-08-08T12:17:40.000
Update Date
2026-08-08T16:42:36.000
Closed Date
2026-08-08T16:42:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000028KXLZAA4
Lat Location
(32.81450672208646000,-96.77578322838129000)
23-00332341
Service Request Number: 23-00332341 • Address: 150 HILLBURN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00332341
Address
150 HILLBURN DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2023-07-21T23:59:00.000
Status
Closed
Created Date
2023-07-20T08:25:56.000
Update Date
2023-07-21T03:11:30.000
Closed Date
2023-07-21T03:11:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005xGTXAA2
Lat Location
(32.71363851178783000,-96.68837499983850000)
25-00150783
Service Request Number: 25-00150783 • Address: 4740 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
25-00150783
Address
4740 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-04-11T23:59:00.000
Status
Closed
Created Date
2025-04-04T14:42:23.000
Update Date
2025-04-08T10:48:08.000
Closed Date
2025-04-08T10:47:57.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000biZEXAA2
Lat Location
(32.80775538892777400,-96.83188106844771000)
22-00090440
Service Request Number: 22-00090440 • Address: 1600 EMPIRE CENTRAL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
22-00090440
Address
1600 EMPIRE CENTRAL, DALLAS, TX, 75235
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-03-12T00:59:00.000
Status
Closed
Created Date
2022-03-10T08:38:21.000
Update Date
2026-08-07T13:23:49.000
Closed Date
2022-03-10T10:10:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001WXlnAAG
Lat Location
(32.82646080119890500,-96.86450782394951000)
21-00831019
Service Request Number: 21-00831019 • Address: 3500 NORWICH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00831019
Address
3500 NORWICH ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-09-09T11:54:51.000
Update Date
2023-06-09T00:30:42.000
Closed Date
2021-09-20T13:40:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000qvi8GAAQ
Lat Location
(32.78387427557705000,-96.88240474488157000)
26-00417087
Service Request Number: 26-00417087 • Address: 2000 MANANA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00417087
Address
2000 MANANA DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Drainage Ditch Cleaning/Repairs - TPW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2026-11-26T00:59:00.000
Status
In Progress
Created Date
2026-09-19T12:04:43.000
Update Date
2026-09-21T14:50:53.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002IZyE1AAL
Lat Location
(32.87379886072232000,-96.91370079490429000)
25-00185196
Service Request Number: 25-00185196 • Address: 5004 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
25-00185196
Address
5004 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-05-01T18:59:00.000
Status
Closed (Duplicate)
Created Date
2025-04-23T22:39:52.000
Update Date
2025-05-01T07:52:37.000
Closed Date
2025-05-01T07:52:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRnnBAAS
Lat Location
(32.80438101156451600,-96.77014256642340000)
26-00078429
Service Request Number: 26-00078429 • Address: 2423 KENESAW DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00078429
Address
2423 KENESAW DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-26T16:46:58.000
Update Date
2026-02-27T17:06:59.000
Closed Date
2026-02-27T17:06:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YY7atAAD
Lat Location
(32.77178566766215000,-96.90738570839567000)
21-00442886
Service Request Number: 21-00442886 • Address: 548 EZEKIAL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
21-00442886
Address
548 EZEKIAL AVE, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-05-20T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:01:05.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-18T15:39:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000mA6i7AAC
Lat Location
(32.72091412080329000,-96.70982737686310000)
24-00419571
Service Request Number: 24-00419571 • Address: 2804 S COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
24-00419571
Address
2804 S COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-08-28T18:50:54.000
Update Date
2024-09-04T17:21:47.000
Closed Date
2024-09-04T17:21:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000006RhGkAAK
Lat Location
(32.71253527427617000,-96.89117085373033000)
23-00252943
Service Request Number: 23-00252943 • Address: 5612 ELLSWORTH AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
23-00252943
Address
5612 ELLSWORTH AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2023-07-20T23:59:00.000
Status
Closed
Created Date
2023-06-06T14:01:08.000
Update Date
2023-12-22T17:03:49.000
Closed Date
2023-12-22T17:03:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005iiCZAAY
Lat Location
(32.83358867607310600,-96.77194517887620000)
22-00246449
Service Request Number: 22-00246449 • Address: 6503 PARKDALE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00246449
Address
6503 PARKDALE DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-06-12T23:59:00.000
Status
Closed
Created Date
2022-06-11T12:42:36.000
Update Date
2023-06-08T23:18:17.000
Closed Date
2022-06-20T16:30:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002QyFOAA0
Lat Location
(32.77166199259118400,-96.70743738328648000)
24-00290522
Service Request Number: 24-00290522 • Address: 945 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
24-00290522
Address
945 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-06-24T18:59:00.000
Status
Closed
Created Date
2024-06-15T16:29:03.000
Update Date
2024-06-21T16:35:22.000
Closed Date
2024-06-21T16:35:21.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z00000857MXAAY
Lat Location
(32.84215297616125000,-96.70882701777667000)
26-00208124
Service Request Number: 26-00208124 • Address: AUDELIA RD & MCCREE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
26-00208124
Address
AUDELIA RD & MCCREE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Visibility Obstruction - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-05-20T23:59:00.000
Status
Closed
Created Date
2026-05-14T18:24:52.000
Update Date
2026-05-15T08:30:20.000
Closed Date
2026-05-15T08:30:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001p5bsIAAQ
Lat Location
(32.87051185219141000,-96.71785954548240000)
23-00502744
Service Request Number: 23-00502744 • Address: 145 MONAGHAN CT, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
23-00502744
Address
145 MONAGHAN CT, DALLAS, TX, 75203
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-11-02T23:59:00.000
Status
Closed
Created Date
2023-11-01T09:30:52.000
Update Date
2023-11-01T20:40:37.000
Closed Date
2023-11-01T20:40:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000006a8ypAAA
Lat Location
(32.74880032691728000,-96.80163636826985000)
24-00060943
Service Request Number: 24-00060943 • Address: 1439 BARREL DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
24-00060943
Address
1439 BARREL DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-15T00:59:00.000
Status
Closed
Created Date
2024-02-07T19:33:52.000
Update Date
2024-02-09T17:58:57.000
Closed Date
2024-02-09T17:58:57.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000007DhK3AAK
Lat Location
(32.67268413382521400,-96.58568694903751000)
24-00048880
Service Request Number: 24-00048880 • Address: 14111 MEANDERING WAY, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
24-00048880
Address
14111 MEANDERING WAY, DALLAS, TX, 75254
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-02-06T00:59:00.000
Status
Closed
Created Date
2024-01-31T21:25:59.000
Update Date
2026-08-07T13:34:44.000
Closed Date
2024-02-14T10:27:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000007AjN8AAK
Lat Location
(32.94042255211988000,-96.77843304195483000)
24-00077235
Service Request Number: 24-00077235 • Address: 1439 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00077235
Address
1439 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2024-02-19T00:59:00.000
Status
Closed
Created Date
2024-02-17T11:15:24.000
Update Date
2024-02-17T12:19:50.000
Closed Date
2024-02-17T12:19:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000007HfdiAAC
Lat Location
(32.73064807205971500,-96.81044846606200000)
23-00178331
Service Request Number: 23-00178331 • Address: 2448 LAUGHLIN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
23-00178331
Address
2448 LAUGHLIN DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-20T06:04:30.000
Update Date
2023-06-07T00:55:30.000
Closed Date
2023-04-24T14:45:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005TzCQAA0
Lat Location
(32.79641151245654400,-96.71542308324173000)
26-00209680
Service Request Number: 26-00209680 • Address: 6126 VICTOR ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
26-00209680
Address
6126 VICTOR ST, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-07-28T23:59:00.000
Status
In Progress
Created Date
2026-05-15T15:32:52.000
Update Date
2026-05-15T15:40:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001pHKNuAAO
Lat Location
(32.80837501819666000,-96.75075200246621000)
26-00095244
Service Request Number: 26-00095244 • Address: 2620 CLAYTON OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
26-00095244
Address
2620 CLAYTON OAKS DR, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T17:04:46.000
Update Date
2026-03-09T18:00:07.000
Closed Date
2026-03-09T18:00:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001ahAWjAAM
Lat Location
(32.75783625274646500,-96.64552726023423000)
24-00521603
Service Request Number: 24-00521603 • Address: HAAS DR & LANTANA LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
24-00521603
Address
HAAS DR & LANTANA LN, DALLAS, TX, 75241
City Council District
8
Department
Transportation and Public Works Department
Service Request Type
Median/Right of Way Maintenance - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-11-05T00:59:00.000
Status
Closed
Created Date
2024-10-28T09:49:32.000
Update Date
2024-10-29T13:02:30.000
Closed Date
2024-10-29T13:02:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000G2uY3AAJ
Lat Location
(32.69623055726136600,-96.76262312487275000)
23-00174214
Service Request Number: 23-00174214 • Address: 340 PENGUIN DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
23-00174214
Address
340 PENGUIN DR, DALLAS, TX, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-17T17:07:14.000
Update Date
2023-06-07T00:54:15.000
Closed Date
2023-04-20T12:33:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005T6k6AAC
Lat Location
(32.67979286530978000,-96.82029603679057000)
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