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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
22-00227190
Service Request Number: 22-00227190 • Address: 3532 SHADY HOLLOW LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
22-00227190
Address
3532 SHADY HOLLOW LN, DALLAS, TX, 75233
City Council District
3
Department
Water Utilities
Service Request Type
Creek Bank Erosion - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-07-15T23:59:00.000
Status
Closed
Created Date
2022-06-01T10:46:52.000
Update Date
2023-06-08T21:44:30.000
Closed Date
2022-06-27T08:57:34.000
Outcome
Investigation Complete
Priority
MCC
Method Received Description
Internal
Unique Key
5008z000002KbDuAAK
Lat Location
(32.69303926299327000,-96.87926576355986000)
22-00546669
Service Request Number: 22-00546669 • Address: 836 S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
22-00546669
Address
836 S HASKELL AVE, DALLAS, TX, 75223
City Council District
2
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-01-10T00:59:00.000
Status
Closed
Created Date
2022-12-17T16:01:03.000
Update Date
2023-06-08T02:09:24.000
Closed Date
2023-01-09T12:32:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UcDpAAK
Lat Location
(32.78459622954079600,-96.76574802203898000)
26-00143936
Service Request Number: 26-00143936 • Address: 1306 GRINNELL ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00143936
Address
1306 GRINNELL ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-07T18:01:31.000
Update Date
2026-04-09T15:19:06.000
Closed Date
2026-04-09T15:19:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001gcuy9AAA
Lat Location
(32.69656026793679600,-96.80651728625060000)
21-00442961
Service Request Number: 21-00442961 • Address: 3203 PLUTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
21-00442961
Address
3203 PLUTO ST, DALLAS, TX, 75212
City Council District
6
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2021-09-23T23:59:00.000
Status
Closed
Created Date
2021-05-17T15:08:11.000
Update Date
2023-06-09T00:56:47.000
Closed Date
2021-05-19T08:27:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mA7APAA0
Lat Location
(32.78093403877089400,-96.89205621265490000)
26-00294447
Service Request Number: 26-00294447 • Address: 3315 HERBERT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00294447
Address
3315 HERBERT ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street/Road/Driveway Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-07-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-07-05T13:49:33.000
Update Date
2026-07-05T14:29:50.000
Closed Date
2026-07-05T14:29:48.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000020Ptt8AAC
Lat Location
(32.78178314548515000,-96.83034935582643000)
25-00407358
Service Request Number: 25-00407358 • Address: 3126 CLYDEDALE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
25-00407358
Address
3126 CLYDEDALE DR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-29T23:59:00.000
Status
Closed
Created Date
2025-08-22T13:35:25.000
Update Date
2025-08-27T09:05:11.000
Closed Date
2025-08-27T09:05:11.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000xYZEKAA4
Lat Location
(32.86315090494715500,-96.87159191967754000)
26-00086720
Service Request Number: 26-00086720 • Address: 4555 TRAVIS ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00086720
Address
4555 TRAVIS ST, DALLAS, TX, 75205
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T11:52:31.000
Update Date
2026-03-09T13:24:32.000
Closed Date
2026-03-09T13:24:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZfDpRAAV
Lat Location
(32.82303826988257400,-96.79085753946897000)
21-00209719
Service Request Number: 21-00209719 • Address: 8011 KISKA ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00209719
Address
8011 KISKA ST, DALLAS, TX, 75216
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2021-03-11T00:59:00.000
Status
Closed
Created Date
2021-03-09T10:39:57.000
Update Date
2023-06-09T02:18:22.000
Closed Date
2021-03-09T11:49:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000iZfKNAA0
Lat Location
(32.71387441993479000,-96.74485612938835000)
22-00175711
Service Request Number: 22-00175711 • Address: 2730 IRVING BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
22-00175711
Address
2730 IRVING BLVD, DALLAS, TX, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Commercial Services - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2022-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2022-05-03T08:59:54.000
Update Date
2023-06-08T23:04:02.000
Closed Date
2022-05-03T09:01:32.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000236yAAAQ
Lat Location
(32.80432297576723000,-96.84418869003328000)
22-00168541
Service Request Number: 22-00168541 • Address: LEATH ST & MAYBETH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
22-00168541
Address
LEATH ST & MAYBETH ST, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-05-02T23:59:00.000
Status
Closed
Created Date
2022-04-28T12:20:42.000
Update Date
2023-06-08T23:02:32.000
Closed Date
2022-04-28T15:57:18.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000001zeQHAAY
Lat Location
(32.78873264458615500,-96.90352727400975000)
26-00080118
Service Request Number: 26-00080118 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
26-00080118
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
TEST CRM
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-01T00:59:00.000
Status
Closed
Created Date
2026-02-27T16:28:52.000
Update Date
2026-03-09T13:57:41.000
Closed Date
2026-03-02T12:02:43.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YnSThAAN
Lat Location
(32.77625816445175400,-96.79813052805436000)
22-00196960
Service Request Number: 22-00196960 • Address: 2835 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00196960
Address
2835 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-05-14T23:59:00.000
Status
Closed
Created Date
2022-05-13T22:19:28.000
Update Date
2023-06-08T22:59:35.000
Closed Date
2022-05-19T19:31:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000029e3ZAAQ
Lat Location
(32.71393819738165000,-96.77927791980352000)
26-00435468
Service Request Number: 26-00435468 • Address: 1801 N LAMAR ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00435468
Address
1801 N LAMAR ST, DALLAS, TX, 75202
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-10-02T23:59:00.000
Status
Closed
Created Date
2026-10-01T15:25:31.000
Update Date
2026-10-02T10:37:10.000
Closed Date
2026-10-02T10:36:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00002LdWPYAA3
Lat Location
(32.78231387457695000,-96.80591533082844000)
24-00223592
Service Request Number: 24-00223592 • Address: 1010 CEDAR HILL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00223592
Address
1010 CEDAR HILL AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-05-13T12:46:16.000
Update Date
2024-05-20T08:13:40.000
Closed Date
2024-05-20T08:13:39.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007rKicAAE
Lat Location
(32.75478725856427000,-96.83131742180079000)
25-00308922
Service Request Number: 25-00308922 • Address: 3121 S LLEWELLYN AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
25-00308922
Address
3121 S LLEWELLYN AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-28T09:27:33.000
Update Date
2025-07-07T12:54:16.000
Closed Date
2025-07-07T12:08:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000o56SzAAI
Lat Location
(32.70809577141728400,-96.83194002244417000)
26-00087418
Service Request Number: 26-00087418 • Address: 11248 DENTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00087418
Address
11248 DENTON DR, DALLAS, TX, 75229
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T15:36:09.000
Update Date
2026-03-09T09:58:35.000
Closed Date
2026-03-09T09:58:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001Zjp9nAAB
Lat Location
(32.89281245394287000,-96.88733988009592000)
21-00992263
Service Request Number: 21-00992263 • Address: 12001 INWOOD RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00992263
Address
12001 INWOOD RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-12-20T10:20:12.000
Update Date
2023-06-08T23:57:20.000
Closed Date
2021-12-27T17:13:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000uGZxQAAW
Lat Location
(32.91226861159674400,-96.81867957157200000)
22-00397538
Service Request Number: 22-00397538 • Address: 9019 LIPTONSHIRE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
22-00397538
Address
9019 LIPTONSHIRE DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-09-12T14:11:26.000
Update Date
2023-06-08T02:48:33.000
Closed Date
2022-09-26T16:10:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003XsKPAA0
Lat Location
(32.87065583384732000,-96.70525637896138000)
24-00394147
Service Request Number: 24-00394147 • Address: 9698 FALLBROOK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00394147
Address
9698 FALLBROOK DR, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-08-28T18:59:00.000
Status
Closed
Created Date
2024-08-14T09:21:54.000
Update Date
2024-08-14T21:47:12.000
Closed Date
2024-08-14T21:47:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000004XGLRAA4
Lat Location
(32.90207618188781400,-96.72827143740264000)
25-00604833
Service Request Number: 25-00604833 • Address: 2216 SUEWOOD LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
25-00604833
Address
2216 SUEWOOD LN, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-01-01T00:59:00.000
Status
Closed
Created Date
2025-12-30T17:42:35.000
Update Date
2026-01-02T12:32:21.000
Closed Date
2026-01-02T12:32:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001MZ6esAAD
Lat Location
(32.67327511862140000,-96.65578074008478000)
26-00052693
Service Request Number: 26-00052693 • Address: 2647 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00052693
Address
2647 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-10T13:33:08.000
Update Date
2026-03-09T16:04:07.000
Closed Date
2026-03-09T16:04:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001V87urAAB
Lat Location
(32.71596062059728600,-96.81835119776000000)
21-00020382
Service Request Number: 21-00020382 • Address: 1216 N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
21-00020382
Address
1216 N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-01-07T17:55:08.000
Update Date
2023-06-09T02:53:48.000
Closed Date
2021-01-29T10:17:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ee2YSAAY
Lat Location
(32.78827337561390000,-96.81881411854673000)
22-00292205
Service Request Number: 22-00292205 • Address: 2831 PLEASANT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
22-00292205
Address
2831 PLEASANT DR, DALLAS, TX, 75227
City Council District
5
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-07-13T23:59:00.000
Status
Closed
Created Date
2022-07-11T12:28:38.000
Update Date
2023-06-08T03:12:04.000
Closed Date
2022-07-12T12:56:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000002qdjOAAQ
Lat Location
(32.75966999079789600,-96.67830138872314000)
26-00079474
Service Request Number: 26-00079474 • Address: 2244 LARSON LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00079474
Address
2244 LARSON LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Consumer Protection Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2026-04-10T23:59:00.000
Status
Closed
Created Date
2026-02-27T11:57:47.000
Update Date
2026-03-09T14:51:50.000
Closed Date
2026-03-09T14:51:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YiKmxAAF
Lat Location
(32.90173467402968000,-96.90466536636373000)
21-00242844
Service Request Number: 21-00242844 • Address: 2300 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
21-00242844
Address
2300 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-04-17T23:59:00.000
Status
Closed
Created Date
2021-03-18T12:52:23.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2021-03-18T15:41:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000icuXyAAI
Lat Location
(32.88100816704391000,-96.90194422008260000)
22-00376788
Service Request Number: 22-00376788 • Address: 3819 WENDELKIN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
22-00376788
Address
3819 WENDELKIN ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-08-31T08:55:47.000
Update Date
2023-06-08T03:03:32.000
Closed Date
2022-09-02T16:29:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000003QpNGAA0
Lat Location
(32.75591348280479000,-96.76838339456442000)
24-00569925
Service Request Number: 24-00569925 • Address: 13450 ESPERANZA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
24-00569925
Address
13450 ESPERANZA RD, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-12-01T00:59:00.000
Status
Closed
Created Date
2024-11-27T11:29:28.000
Update Date
2024-11-27T13:08:47.000
Closed Date
2024-11-27T13:08:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000KntKnAAJ
Lat Location
(32.93225971776721000,-96.76103826237711000)
25-00543167
Service Request Number: 25-00543167 • Address: 5807 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00543167
Address
5807 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-11-15T00:59:00.000
Status
Closed
Created Date
2025-11-12T15:52:22.000
Update Date
2025-11-14T13:31:40.000
Closed Date
2025-11-14T13:31:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001DLxwNAAT
Lat Location
(32.77862215285431000,-96.91436336642744000)
24-00424090
Service Request Number: 24-00424090 • Address: 5534 W HANOVER AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
24-00424090
Address
5534 W HANOVER AVE, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-09T18:59:00.000
Status
Closed
Created Date
2024-08-31T10:17:53.000
Update Date
2024-09-05T10:29:19.000
Closed Date
2024-09-05T10:29:19.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs000006oRRNAA2
Lat Location
(32.85510864337946000,-96.81847303731496000)
26-00207704
Service Request Number: 26-00207704 • Address: 5634 CULVER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
26-00207704
Address
5634 CULVER ST, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-05-19T23:59:00.000
Status
Closed
Created Date
2026-05-14T15:32:35.000
Update Date
2026-05-15T19:05:38.000
Closed Date
2026-05-15T19:05:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001p1E4kAAE
Lat Location
(32.78989123207596600,-96.74495400204012000)
26-00433400
Service Request Number: 26-00433400 • Address: 203 S WAVERLY DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00433400
Address
203 S WAVERLY DR, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Visibility Obstruction - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-10-01T23:59:00.000
Status
Closed
Created Date
2026-09-30T13:19:16.000
Update Date
2026-10-02T15:38:06.000
Closed Date
2026-09-30T15:37:01.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002LFxaYAAT
Lat Location
(32.74405513678118000,-96.84923336697452000)
26-00281327
Service Request Number: 26-00281327 • Address: 4104 FISH TRAP RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00281327
Address
4104 FISH TRAP RD, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Street Sweeping - Thoroughfares - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-07-06T23:59:00.000
Status
Closed
Created Date
2026-06-26T15:31:22.000
Update Date
2026-07-02T10:46:11.000
Closed Date
2026-06-30T10:45:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001yhU6DAAU
Lat Location
(32.79145021253413000,-96.86030055352951000)
26-00345579
Service Request Number: 26-00345579 • Address: 10126 TECHNOLOGY BLVD E, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00345579
Address
10126 TECHNOLOGY BLVD E, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-05T09:35:30.000
Update Date
2026-08-08T13:14:14.000
Closed Date
2026-08-06T13:13:48.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027VCXhAAO
Lat Location
(32.85813446240755600,-96.89423780648616000)
21-00863037
Service Request Number: 21-00863037 • Address: 4118 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 7
Service Request Number
21-00863037
Address
4118 COMMERCE ST, DALLAS, TX, 75226
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2021-09-27T23:59:00.000
Status
Closed
Created Date
2021-09-20T13:48:31.000
Update Date
2023-06-09T00:01:59.000
Closed Date
2021-10-26T13:46:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000rLnPlAAK
Lat Location
(32.78347512605438400,-96.76763329457951000)
23-00267383
Service Request Number: 23-00267383 • Address: 7703 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00267383
Address
7703 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2023-06-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2023-06-06T14:03:23.000
Update Date
2023-06-13T16:58:53.000
Closed Date
2023-06-13T16:58:50.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005kyxSAAQ
Lat Location
(32.73814995182260000,-96.68959145140724000)
25-00164394
Service Request Number: 25-00164394 • Address: 10205 REGAL OAKS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00164394
Address
10205 REGAL OAKS DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2025-04-15T18:59:00.000
Status
Closed
Created Date
2025-04-12T13:41:29.000
Update Date
2025-04-15T13:32:42.000
Closed Date
2025-04-15T13:10:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00000cpFaOAAU
Lat Location
(32.88550854766038600,-96.77246486701617000)
24-00335018
Service Request Number: 24-00335018 • Address: 3942 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00335018
Address
3942 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-07-12T18:59:00.000
Status
Closed
Created Date
2024-07-10T16:08:26.000
Update Date
2024-07-11T14:14:57.000
Closed Date
2024-07-11T14:14:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
5008z000008ExZkAAK
Lat Location
(32.87698535402956000,-96.84728013471550000)
21-00001108
Service Request Number: 21-00001108 • Address: 4030 TIOGA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
21-00001108
Address
4030 TIOGA ST, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-01-05T00:59:00.000
Status
Closed
Created Date
2021-01-01T17:26:09.000
Update Date
2023-06-09T02:51:19.000
Closed Date
2021-01-01T17:35:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000e0G6DAAU
Lat Location
(32.66578564878723000,-96.75414590251870000)
25-00276745
Service Request Number: 25-00276745 • Address: 2585 MOSSGLEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00276745
Address
2585 MOSSGLEN DR, DALLAS, TX, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-06-26T23:59:00.000
Status
Closed
Created Date
2025-06-11T08:56:13.000
Update Date
2026-05-15T13:33:25.000
Closed Date
2026-05-15T13:33:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000lRvVOAA0
Lat Location
(32.75652492080280000,-96.65471075879886000)
24-00458677
Service Request Number: 24-00458677 • Address: 1021 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
24-00458677
Address
1021 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2024-09-22T23:59:00.000
Status
Closed
Created Date
2024-09-21T12:18:59.000
Update Date
2024-09-21T12:59:48.000
Closed Date
2024-09-21T12:59:44.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000009lB4UAAU
Lat Location
(32.76869230393678000,-96.83842050583577000)
25-00185159
Service Request Number: 25-00185159 • Address: 4692 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
25-00185159
Address
4692 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2025-04-25T18:59:00.000
Status
Closed
Created Date
2025-04-23T21:40:13.000
Update Date
2025-04-23T21:40:35.000
Closed Date
2025-04-23T21:40:13.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00000eRclJAAS
Lat Location
(32.71673008731903600,-96.74670834003823000)
26-00093712
Service Request Number: 26-00093712 • Address: 4434 IMAGE LN, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00093712
Address
4434 IMAGE LN, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T06:32:19.000
Update Date
2026-03-09T06:32:36.000
Closed Date
2026-03-09T06:32:19.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001aVGrHAAW
Lat Location
(32.71120512731848600,-96.89265092169725000)
26-00087650
Service Request Number: 26-00087650 • Address: 1600 HOMELAND ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00087650
Address
1600 HOMELAND ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Scooter/Bike Shared Dockless Vehicle - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T16:49:44.000
Update Date
2026-03-09T13:47:43.000
Closed Date
2026-03-09T13:47:42.000
Outcome
Request Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZkYbZAAV
Lat Location
(32.78757955905807400,-96.84530483499049000)
26-00282941
Service Request Number: 26-00282941 • Address: 1030 CADE RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00282941
Address
1030 CADE RD, DALLAS, TX, 75217
City Council District
8
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-29T23:59:00.000
Status
Closed
Created Date
2026-06-27T22:05:45.000
Update Date
2026-06-28T09:00:50.000
Closed Date
2026-06-28T09:00:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001yrMaTAAU
Lat Location
(32.69605568307873000,-96.64454132812429000)
26-00094597
Service Request Number: 26-00094597 • Address: 10611 BIG THICKET DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00094597
Address
10611 BIG THICKET DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T13:05:06.000
Update Date
2026-03-09T19:54:49.000
Closed Date
2026-03-09T19:54:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001acSqrAAE
Lat Location
(32.72506674198784000,-96.64228557931192000)
26-00093139
Service Request Number: 26-00093139 • Address: 3300 BOULDER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00093139
Address
3300 BOULDER DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-08T12:50:21.000
Update Date
2026-03-09T18:20:13.000
Closed Date
2026-03-09T18:20:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aRVIbAAO
Lat Location
(32.70434223993916000,-96.87413558855579000)
24-00130277
Service Request Number: 24-00130277 • Address: 2616 PENNSYLVANIA AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
24-00130277
Address
2616 PENNSYLVANIA AVE, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-03-22T18:59:00.000
Status
Closed
Created Date
2024-03-21T17:00:46.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-03-21T17:33:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
5008z000007WJTdAAO
Lat Location
(32.76574555182147000,-96.76872693468759000)
25-00041521
Service Request Number: 25-00041521 • Address: N ST AUGUSTINE DR & ELOISE ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
25-00041521
Address
N ST AUGUSTINE DR & ELOISE ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2025-02-01T00:59:00.000
Status
Closed
Created Date
2025-01-30T12:46:56.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2025-01-30T13:11:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00000SUwhcAAD
Lat Location
(32.73740974170994600,-96.65694048533824000)
20-01042811
Service Request Number: 20-01042811 • Address: 4819 DERBY LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-01042811
Address
4819 DERBY LN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-10-26T23:59:00.000
Status
Closed
Created Date
2020-10-19T08:23:59.000
Update Date
2023-06-09T03:35:20.000
Closed Date
2020-10-27T13:51:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000aTsi6AAC
Lat Location
(32.78052985060155000,-96.69954491183205000)
24-00534271
Service Request Number: 24-00534271 • Address: TENNESSEE AVE & GRAYSON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
24-00534271
Address
TENNESSEE AVE & GRAYSON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-11-04T16:18:06.000
Update Date
2024-11-04T16:25:46.000
Closed Date
2024-11-04T16:25:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000HKuNeAAL
Lat Location
(32.70909620855210400,-96.84629051243780000)
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