Ask DFW Browse All Data Public Safety Transportation Health Buildings

311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
24-00397965
Service Request Number: 24-00397965 • Address: 7023 TOKALON DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
24-00397965
Address
7023 TOKALON DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-08-21T18:59:00.000
Status
Closed (Duplicate)
Created Date
2024-08-16T03:30:26.000
Update Date
2024-08-16T15:08:09.000
Closed Date
2024-08-16T15:08:08.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000004n4crAAA
Lat Location
(32.81946704844071400,-96.73708939416424000)
25-00482791
Service Request Number: 25-00482791 • Address: 7226 HAROLD WALKER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
25-00482791
Address
7226 HAROLD WALKER DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-10-04T12:36:38.000
Update Date
2025-10-08T15:12:39.000
Closed Date
2025-10-08T15:12:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000014UgkcAAC
Lat Location
(32.66078645442033000,-96.81297072291865000)
26-00083146
Service Request Number: 26-00083146 • Address: 1919 S AKARD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
26-00083146
Address
1919 S AKARD ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-02T13:30:01.000
Update Date
2026-03-09T12:13:09.000
Closed Date
2026-03-09T11:27:19.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZAJhRAAX
Lat Location
(32.76712845745710500,-96.78960895728925000)
21-00951720
Service Request Number: 21-00951720 • Address: 3419 MANANA DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
21-00951720
Address
3419 MANANA DR, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2021-12-03T00:59:00.000
Status
Closed
Created Date
2021-11-16T17:23:28.000
Update Date
2023-06-08T23:49:33.000
Closed Date
2021-12-03T17:59:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000tR3emAAC
Lat Location
(32.87435488966630000,-96.86392031904005000)
23-00402780
Service Request Number: 23-00402780 • Address: 615 S RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 1
Service Request Number
23-00402780
Address
615 S RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
1
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-09-13T23:59:00.000
Status
Closed
Created Date
2023-08-29T12:26:49.000
Update Date
2023-09-05T07:34:07.000
Closed Date
2023-09-05T07:34:07.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
5008z000006C3MtAAK
Lat Location
(32.76823886425005000,-96.80956571848870000)
24-00492140
Service Request Number: 24-00492140 • Address: 3573 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
24-00492140
Address
3573 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2024-10-11T18:59:00.000
Status
Closed
Created Date
2024-10-10T08:22:50.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2024-10-10T10:44:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00000CwXCoAAN
Lat Location
(32.72569161116939000,-96.87873583979570000)
21-00906603
Service Request Number: 21-00906603 • Address: 7912 CARBONDALE ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
21-00906603
Address
7912 CARBONDALE ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-10-14T16:27:50.000
Update Date
2023-06-09T00:13:14.000
Closed Date
2021-10-14T16:38:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000sU2GqAAK
Lat Location
(32.71405780916409600,-96.74927007870546000)
24-00459551
Service Request Number: 24-00459551 • Address: 3616 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
24-00459551
Address
3616 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2024-09-23T18:59:00.000
Status
Closed
Created Date
2024-09-22T13:39:17.000
Update Date
2024-09-22T13:39:22.000
Closed Date
2024-09-22T13:39:17.000
Priority
Standard
Method Received Description
API
Unique Key
500cs000009pVUQAA2
Lat Location
(32.87693445617843000,-96.85856348469993000)
26-00363848
Service Request Number: 26-00363848 • Address: 17630 DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
26-00363848
Address
17630 DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-08-17T07:22:00.000
Update Date
2026-09-14T14:46:13.000
Closed Date
2026-09-14T14:46:12.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002AAI6XAAX
Lat Location
(32.98892179911313600,-96.79361880602737000)
25-00091889
Service Request Number: 25-00091889 • Address: 6050 MELODY LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
25-00091889
Address
6050 MELODY LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-05-12T23:59:00.000
Status
Closed
Created Date
2025-03-03T15:16:52.000
Update Date
2026-03-09T16:36:22.000
Closed Date
2026-03-09T16:36:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00000WxPxfAAF
Lat Location
(32.86810107640807000,-96.76091647919960000)
22-00545453
Service Request Number: 22-00545453 • Address: 7529 ROYAL PL, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
22-00545453
Address
7529 ROYAL PL, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-16T16:52:41.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-20T11:34:22.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000004UDABAA4
Lat Location
(32.89655824881987000,-96.77580728292540000)
26-00425697
Service Request Number: 26-00425697 • Address: 4703 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
26-00425697
Address
4703 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-09-24T17:03:20.000
Update Date
2026-10-02T16:03:39.000
Closed Date
2026-10-02T16:03:39.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00002JvOGAAA3
Lat Location
(32.79365900733577000,-96.76582543051748000)
26-00246557
Service Request Number: 26-00246557 • Address: 546 PEMBERTON HILL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00246557
Address
546 PEMBERTON HILL RD, DALLAS, TX, 75217
City Council District
5
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-06-22T23:59:00.000
Status
Closed
Created Date
2026-06-07T14:19:47.000
Update Date
2026-06-08T15:55:36.000
Closed Date
2026-06-08T15:55:35.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001trQdhAAE
Lat Location
(32.72089340141371000,-96.71760146207528000)
26-00348703
Service Request Number: 26-00348703 • Address: 900 DALE ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
26-00348703
Address
900 DALE ST, DALLAS, TX, 75203
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street/Road/Driveway Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-08-07T23:59:00.000
Status
Closed
Created Date
2026-08-06T17:05:40.000
Update Date
2026-08-08T23:52:20.000
Closed Date
2026-08-06T18:19:43.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs000027xWDJAA2
Lat Location
(32.75187707900949600,-96.81123320233608000)
26-00408377
Service Request Number: 26-00408377 • Address: 6355 CHESLEY LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
26-00408377
Address
6355 CHESLEY LN, DALLAS, TX, 75214
City Council District
9
Department
Transportation and Public Works Department
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-09-15T23:59:00.000
Status
Closed
Created Date
2026-09-14T12:48:59.000
Update Date
2026-09-14T16:57:31.000
Closed Date
2026-09-14T16:57:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00002HDKFqAAP
Lat Location
(32.84708977850695500,-96.75400401301212000)
25-00178864
Service Request Number: 25-00178864 • Address: 3810 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00178864
Address
3810 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-05-05T23:59:00.000
Status
Closed
Created Date
2025-04-21T10:33:37.000
Update Date
2025-04-24T08:28:43.000
Closed Date
2025-04-24T08:28:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00000dwzFzAAI
Lat Location
(32.72527947179915000,-96.88221903116325000)
24-00044277
Service Request Number: 24-00044277 • Address: 1130 S EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00044277
Address
1130 S EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-01-29T19:38:40.000
Update Date
2024-02-06T11:07:58.000
Closed Date
2024-02-06T11:07:57.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z0000079bBfAAI
Lat Location
(32.73460677513975000,-96.84413682811297000)
20-01066221
Service Request Number: 20-01066221 • Address: 3127 OUIDA AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-01066221
Address
3127 OUIDA AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-10-29T23:59:00.000
Status
Closed
Created Date
2020-10-26T14:04:57.000
Update Date
2023-06-09T03:42:53.000
Closed Date
2020-10-28T11:06:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000aVKuJAAW
Lat Location
(32.74332200787862000,-96.87202410095966000)
21-00242841
Service Request Number: 21-00242841 • Address: 1844 CEDAR CREST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
21-00242841
Address
1844 CEDAR CREST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-03-18T12:52:01.000
Update Date
2023-06-09T02:08:44.000
Closed Date
2021-04-06T14:51:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000icuXKAAY
Lat Location
(32.72466297457428000,-96.79703595786232000)
26-00269862
Service Request Number: 26-00269862 • Address: 3300 OLIVER ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
26-00269862
Address
3300 OLIVER ST, DALLAS, TX, 75205
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TPW
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2026-06-23T23:59:00.000
Status
Closed
Created Date
2026-06-20T15:07:17.000
Update Date
2026-06-21T17:52:07.000
Closed Date
2026-06-21T17:52:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001woIb0AAE
Lat Location
(32.82057422295240000,-96.79199004453444000)
25-00356956
Service Request Number: 25-00356956 • Address: 7040 LUPTON DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
25-00356956
Address
7040 LUPTON DR, DALLAS, TX, 75225
City Council District
13
Department
Planning & Development Department
Service Request Type
Construction Site Complaint - PDD
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2025-08-07T23:59:00.000
Status
Closed
Created Date
2025-07-24T13:31:54.000
Update Date
2025-08-13T11:13:27.000
Closed Date
2025-08-13T11:13:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000sl2QsAAI
Lat Location
(32.87632181308000000,-96.78428371931500000)
26-00086708
Service Request Number: 26-00086708 • Address: 1702 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
26-00086708
Address
1702 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T11:47:04.000
Update Date
2026-03-09T11:08:28.000
Closed Date
2026-03-09T11:08:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001Zf6HhAAJ
Lat Location
(32.72728921527081000,-96.87407930918559000)
23-00200057
Service Request Number: 23-00200057 • Address: 10200 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
23-00200057
Address
10200 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-05-02T15:07:42.000
Update Date
2023-06-07T00:58:58.000
Closed Date
2023-05-15T13:12:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000005YEzPAAW
Lat Location
(32.74856862660993000,-96.64824697751672000)
24-00376669
Service Request Number: 24-00376669 • Address: E LEDBETTER DR & VETERANS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
24-00376669
Address
E LEDBETTER DR & VETERANS DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-08-03T19:24:36.000
Update Date
2024-08-04T12:24:46.000
Closed Date
2024-08-04T12:24:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000003FPafAAG
Lat Location
(32.69059161246930000,-96.78031934877723000)
24-00458681
Service Request Number: 24-00458681 • Address: 2444 EL CERRITO DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
24-00458681
Address
2444 EL CERRITO DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-09-27T18:59:00.000
Status
Closed
Created Date
2024-09-21T12:22:09.000
Update Date
2024-09-25T10:21:21.000
Closed Date
2024-09-25T10:21:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs000009lHzVAAU
Lat Location
(32.80002778687864000,-96.70714162358020000)
22-00257801
Service Request Number: 22-00257801 • Address: 4222 VANETTE LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00257801
Address
4222 VANETTE LN, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2022-06-27T23:59:00.000
Status
Closed
Created Date
2022-06-18T01:25:42.000
Update Date
2023-06-08T23:14:30.000
Closed Date
2022-06-23T08:24:10.000
Outcome
Service Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000002clMcAAI
Lat Location
(32.69328127311195000,-96.81740939176952000)
26-00093568
Service Request Number: 26-00093568 • Address: 600 N MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
26-00093568
Address
600 N MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-09T23:59:00.000
Status
Closed
Created Date
2026-03-08T20:57:33.000
Update Date
2026-03-09T09:33:19.000
Closed Date
2026-03-09T09:33:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aTh2jAAC
Lat Location
(32.74955082290135000,-96.84634027576196000)
24-00158177
Service Request Number: 24-00158177 • Address: 4105 METROPOLITAN AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
24-00158177
Address
4105 METROPOLITAN AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2024-04-07T18:23:24.000
Update Date
2024-04-10T15:18:26.000
Closed Date
2024-04-10T15:18:26.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000007d2RWAAY
Lat Location
(32.77420196080568400,-96.75087498784181000)
22-00546371
Service Request Number: 22-00546371 • Address: 2660 DOWNING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00546371
Address
2660 DOWNING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-17T12:16:54.000
Update Date
2023-06-08T02:02:46.000
Closed Date
2022-12-19T15:34:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000004UY4BAAW
Lat Location
(32.71713556652516000,-96.79559833438886000)
25-00107320
Service Request Number: 25-00107320 • Address: 1615 SAN RAFAEL DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00107320
Address
1615 SAN RAFAEL DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-03-11T15:37:45.000
Update Date
2025-03-25T13:19:10.000
Closed Date
2025-03-25T12:33:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000YF1Y5AAL
Lat Location
(32.80822508305164600,-96.71937149532347000)
26-00152930
Service Request Number: 26-00152930 • Address: 3239 SPRING AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00152930
Address
3239 SPRING AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-14T23:59:00.000
Status
Closed
Created Date
2026-04-13T11:30:29.000
Update Date
2026-04-14T13:22:34.000
Closed Date
2026-04-14T13:22:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hfA3lAAE
Lat Location
(32.76446172738186000,-96.75366547209342000)
20-01226788
Service Request Number: 20-01226788 • Address: 808 CHERRY LAUREL LN, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-01226788
Address
808 CHERRY LAUREL LN, DALLAS, TX, 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-12-27T00:59:00.000
Status
Closed
Created Date
2020-12-23T08:57:02.000
Update Date
2023-06-09T03:00:26.000
Closed Date
2020-12-23T09:09:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000dy7UBAAY
Lat Location
(32.73750604461344000,-96.92385923716880000)
21-00490037
Service Request Number: 21-00490037 • Address: 1603 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00490037
Address
1603 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-06-07T23:59:00.000
Status
Closed
Created Date
2021-05-31T11:40:57.000
Update Date
2023-06-09T00:51:29.000
Closed Date
2021-06-03T09:23:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mhVpYAAU
Lat Location
(32.72879099458341000,-96.81582297121484000)
26-00346099
Service Request Number: 26-00346099 • Address: 900 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
26-00346099
Address
900 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-08-19T23:59:00.000
Status
Closed
Created Date
2026-08-05T12:53:45.000
Update Date
2026-08-08T16:10:12.000
Closed Date
2026-08-06T16:09:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs000027Zi7aAAC
Lat Location
(32.73901943601913400,-96.79833539690817000)
25-00280554
Service Request Number: 25-00280554 • Address: 826 SYLVANIA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
25-00280554
Address
826 SYLVANIA DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-06-12T17:58:13.000
Update Date
2025-06-24T15:18:35.000
Closed Date
2025-06-24T15:18:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000lk9DKAAY
Lat Location
(32.84802495742064000,-96.70191331155677000)
25-00396150
Service Request Number: 25-00396150 • Address: 5429 ROSS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
25-00396150
Address
5429 ROSS AVE, DALLAS, TX, 75206
City Council District
14
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - ECR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-16T18:59:00.000
Status
Closed
Created Date
2025-08-16T10:12:39.000
Update Date
2025-08-18T10:27:22.000
Closed Date
2025-08-18T10:27:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wWr1NAAS
Lat Location
(32.81069353414712000,-96.77107436645983000)
24-00364797
Service Request Number: 24-00364797 • Address: W 12TH ST & S ADAMS AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
24-00364797
Address
W 12TH ST & S ADAMS AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Graffiti Traffic Sign - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2024-08-09T23:59:00.000
Status
Closed
Created Date
2024-07-28T13:10:18.000
Update Date
2024-08-05T08:49:55.000
Closed Date
2024-08-05T08:49:54.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs000002NF21AAG
Lat Location
(32.74129176120000000,-96.83021084109251000)
23-00428015
Service Request Number: 23-00428015 • Address: 1814 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
23-00428015
Address
1814 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-09-14T09:37:22.000
Update Date
2023-12-15T09:58:44.000
Closed Date
2023-12-15T09:58:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
5008z000006I2FdAAK
Lat Location
(32.77840817348539000,-96.84870307083007000)
26-00174849
Service Request Number: 26-00174849 • Address: 827 W LARAMIE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
26-00174849
Address
827 W LARAMIE LN, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-25T15:31:32.000
Update Date
2026-05-15T14:28:11.000
Closed Date
2026-05-15T14:28:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001kgHxZAAU
Lat Location
(32.69928687888261000,-96.65250671429996000)
26-00086775
Service Request Number: 26-00086775 • Address: 1403 MEMORY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00086775
Address
1403 MEMORY LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-03-04T12:09:55.000
Update Date
2026-03-09T12:47:52.000
Closed Date
2026-03-09T12:47:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001ZekAlAAJ
Lat Location
(32.73607836092049400,-96.65943133388453000)
26-00094148
Service Request Number: 26-00094148 • Address: 5921 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
26-00094148
Address
5921 SKILLMAN ST, DALLAS, TX, 75231
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2026-03-05T18:44:51.000
Update Date
2026-03-09T10:38:54.000
Closed Date
2026-03-09T10:38:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001aZ9b4AAC
Lat Location
(32.86027159049409000,-96.75336917823891000)
21-00389030
Service Request Number: 21-00389030 • Address: 642 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
21-00389030
Address
642 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2021-06-01T23:59:00.000
Status
Closed
Created Date
2021-05-02T09:02:43.000
Update Date
2023-06-09T01:46:53.000
Closed Date
2021-05-03T23:00:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000lBFXfAAO
Lat Location
(32.84659476531367500,-96.71316079834254000)
26-00201661
Service Request Number: 26-00201661 • Address: 12609 HORNBEAM DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
26-00201661
Address
12609 HORNBEAM DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-11T16:57:38.000
Update Date
2026-05-15T10:47:11.000
Closed Date
2026-05-15T10:47:10.000
Priority
Standard
Method Received Description
API
Unique Key
500cs00001oIZoRAAW
Lat Location
(32.91912733291503000,-96.70808714232660000)
25-00280538
Service Request Number: 25-00280538 • Address: 3015 COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
25-00280538
Address
3015 COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Traffic Sign - New - TPW
Ert Estimated Response Time
110 Business Days
Overall Service Request Due Date
2025-12-09T00:59:00.000
Status
Closed
Created Date
2025-06-12T17:48:07.000
Update Date
2025-06-24T16:20:54.000
Closed Date
2025-06-24T16:20:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000lk54tAAA
Lat Location
(32.80255655096752000,-96.80215464779600000)
22-00327667
Service Request Number: 22-00327667 • Address: 17820 WINDFLOWER WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
22-00327667
Address
17820 WINDFLOWER WAY, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-08-05T23:59:00.000
Status
Closed
Created Date
2022-08-02T11:18:13.000
Update Date
2023-06-08T03:09:23.000
Closed Date
2022-08-02T11:49:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z0000038IPrAAM
Lat Location
(32.99577901164284000,-96.80267598446322000)
20-01035004
Service Request Number: 20-01035004 • Address: 9200 L B J FWY EB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-01035004
Address
9200 L B J FWY EB, DALLAS, TX, 75243
City Council District
10
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-10-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-10-15T13:24:20.000
Update Date
2023-06-09T03:33:04.000
Closed Date
2020-10-15T15:51:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000aTQf9AAG
Lat Location
(32.91656326094669000,-96.74337645292710000)
26-00235259
Service Request Number: 26-00235259 • Address: 6407 HUMORESQUE DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
26-00235259
Address
6407 HUMORESQUE DR, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2026-06-04T23:59:00.000
Status
Closed
Created Date
2026-06-01T10:06:07.000
Update Date
2026-06-03T08:41:27.000
Closed Date
2026-06-03T08:41:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001sOtQNAA0
Lat Location
(32.67030955235847500,-96.80163506853857000)
26-00054188
Service Request Number: 26-00054188 • Address: 3861 TREELINE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
26-00054188
Address
3861 TREELINE DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-11T11:16:01.000
Update Date
2026-03-09T09:59:14.000
Closed Date
2026-03-09T09:59:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001VGMVJAA5
Lat Location
(32.69764231985881000,-96.84910620885707000)
23-00235552
Service Request Number: 23-00235552 • Address: 1715 DANUBE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
23-00235552
Address
1715 DANUBE DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2023-05-30T23:59:00.000
Status
Closed
Created Date
2023-05-26T16:17:46.000
Update Date
2025-09-30T23:10:14.000
Closed Date
2023-05-27T09:11:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005fvMsAAI
Lat Location
(32.72676602507315000,-96.80016763735472000)
26-00049564
Service Request Number: 26-00049564 • Address: 2320 BETHURUM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00049564
Address
2320 BETHURUM AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-08T14:48:23.000
Update Date
2026-02-11T14:54:14.000
Closed Date
2026-02-11T14:08:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001UhTUqAAN
Lat Location
(32.74347745280054000,-96.75609448821483000)
DFW Data AI • Dallas-Fort Worth public-data exploration interface