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311 Service Requests October 1, 2020 to Present

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2020 to present.

Services 311 Customer Service Dataset d7e7-envw 16 fields
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Showing 50 real records
21-00473826
Service Request Number: 21-00473826 • Address: 5631 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
21-00473826
Address
5631 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-05-26T07:37:43.000
Update Date
2023-06-09T00:55:15.000
Closed Date
2021-06-04T13:40:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000mOvwZAAS
Lat Location
(32.93919411313283000,-96.81024344658280000)
26-00120263
Service Request Number: 26-00120263 • Address: 4332 RIVERSIDE RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
26-00120263
Address
4332 RIVERSIDE RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Boarding Home Complaint - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2026-05-27T23:59:00.000
Status
Closed
Created Date
2026-03-24T15:37:03.000
Update Date
2026-04-14T13:47:23.000
Closed Date
2026-04-14T13:47:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001dmaDVAAY
Lat Location
(32.65934557080161000,-96.75104773479592000)
25-00227229
Service Request Number: 25-00227229 • Address: 5610 PRESTON FAIRWAYS DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
25-00227229
Address
5610 PRESTON FAIRWAYS DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-05-15T16:20:49.000
Update Date
2025-05-16T16:55:07.000
Closed Date
2025-05-16T16:55:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000hfs6zAAA
Lat Location
(32.98971983690968000,-96.80837898739975000)
26-00262075
Service Request Number: 26-00262075 • Address: 2ND AVE & REESE DR, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00262075
Address
2ND AVE & REESE DR, DALLAS, TX, 75210
City Council District
7
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-06-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2026-06-16T09:18:24.000
Update Date
2026-06-18T15:43:15.000
Closed Date
2026-06-16T15:42:10.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001vrDlmAAE
Lat Location
(32.75919440967360400,-96.74248728173545000)
26-00055416
Service Request Number: 26-00055416 • Address: 2218 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
26-00055416
Address
2218 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-02-15T00:59:00.000
Status
Closed
Created Date
2026-02-11T18:25:35.000
Update Date
2026-02-16T20:27:33.000
Closed Date
2026-02-16T20:27:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001VTzXCAA1
Lat Location
(32.70608373911440500,-96.79307246085867000)
22-00260630
Service Request Number: 22-00260630 • Address: 3550 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
22-00260630
Address
3550 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2022-06-22T23:59:00.000
Status
Closed
Created Date
2022-06-21T08:34:31.000
Update Date
2023-06-08T23:15:03.000
Closed Date
2022-06-21T08:53:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000002e76MAAQ
Lat Location
(32.72178098230748000,-96.76849718986140000)
25-00598933
Service Request Number: 25-00598933 • Address: 3401 N WINNETKA AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
25-00598933
Address
3401 N WINNETKA AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2025-12-25T11:49:45.000
Update Date
2025-12-26T13:14:09.000
Closed Date
2025-12-26T12:28:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001LlDGcAAN
Lat Location
(32.78328893175482500,-96.83991260385119000)
25-00407344
Service Request Number: 25-00407344 • Address: 10602 STONE CANYON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
25-00407344
Address
10602 STONE CANYON RD, DALLAS, TX, 75230
City Council District
11
Department
Office of Budget
Service Request Type
Utility Complaint/Information - BMS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2025-10-06T18:59:00.000
Status
Closed
Created Date
2025-08-22T13:30:47.000
Update Date
2025-10-06T15:11:56.000
Closed Date
2025-10-06T15:11:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00000xXlJAAA0
Lat Location
(32.89136717603816000,-96.77492483535781000)
26-00241368
Service Request Number: 26-00241368 • Address: 3222 SHEILA LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
26-00241368
Address
3222 SHEILA LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-06-04T07:53:29.000
Update Date
2026-06-18T07:25:18.000
Closed Date
2026-06-18T07:25:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001tCW0kAAG
Lat Location
(32.85586954596820400,-96.86709069232315000)
26-00085303
Service Request Number: 26-00085303 • Address: JOHN W CARPENTER FWY NB & W MOCKINGBIRD LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00085303
Address
JOHN W CARPENTER FWY NB & W MOCKINGBIRD LN, DALLAS, TX, 75247
City Council District
6
Department
Transportation and Public Works Department
Service Request Type
Clean Sweep Litter Removal - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-03T15:00:07.000
Update Date
2026-03-09T13:30:37.000
Closed Date
2026-03-09T13:30:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001ZT7FxAAL
Lat Location
(32.81752538207829000,-96.87110853154486000)
21-00957583
Service Request Number: 21-00957583 • Address: 2801 PEARY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
21-00957583
Address
2801 PEARY AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2021-11-23T00:59:00.000
Status
Closed
Created Date
2021-11-21T06:14:27.000
Update Date
2023-06-08T23:50:28.000
Closed Date
2021-11-22T17:17:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000tRndTAAS
Lat Location
(32.75194110940731000,-96.74812837658584000)
25-00003319
Service Request Number: 25-00003319 • Address: 3702 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00003319
Address
3702 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-01-11T00:59:00.000
Status
Closed
Created Date
2025-01-03T14:28:08.000
Update Date
2025-01-08T18:25:08.000
Closed Date
2025-01-08T18:25:07.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Oy4uCAAR
Lat Location
(32.73100983016655600,-96.88125356605589000)
25-00399479
Service Request Number: 25-00399479 • Address: 9508 PARKFORD DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
25-00399479
Address
9508 PARKFORD DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-20T18:59:00.000
Status
Closed (Transferred)
Created Date
2025-08-16T10:01:13.000
Update Date
2025-08-18T18:20:40.000
Closed Date
2025-08-18T18:20:38.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500cs00000wnDolAAE
Lat Location
(32.86959925807660500,-96.72236290723622000)
26-00090951
Service Request Number: 26-00090951 • Address: ALL STAR WAY & N HOUSTON ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
26-00090951
Address
ALL STAR WAY & N HOUSTON ST, DALLAS, TX, 75219
City Council District
2
Department
Transportation and Public Works Department
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TPW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-11T23:59:00.000
Status
Closed
Created Date
2026-03-06T12:50:33.000
Update Date
2026-03-09T11:17:51.000
Closed Date
2026-03-09T11:17:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aB3lNAAS
Lat Location
(32.79154521625833000,-96.81019940857226000)
22-00090275
Service Request Number: 22-00090275 • Address: 4360 WYOMING ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
22-00090275
Address
4360 WYOMING ST, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2022-03-13T00:59:00.000
Status
Closed
Created Date
2022-03-09T21:29:52.000
Update Date
2023-06-08T23:35:57.000
Closed Date
2022-03-09T21:39:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000001WTtpAAG
Lat Location
(32.71385247124649000,-96.89075200424418000)
21-00289704
Service Request Number: 21-00289704 • Address: 106 S JESTER AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
21-00289704
Address
106 S JESTER AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-04-01T06:31:20.000
Update Date
2023-06-09T01:52:33.000
Closed Date
2021-04-08T13:16:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000jEggnAAC
Lat Location
(32.74544962076545000,-96.87270338723404000)
26-00147549
Service Request Number: 26-00147549 • Address: 3914 ROBERT L PARISH SR AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
26-00147549
Address
3914 ROBERT L PARISH SR AVE, DALLAS, TX, 75210
City Council District
7
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - EMCR
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2026-05-08T23:59:00.000
Status
Closed
Created Date
2026-04-09T13:49:36.000
Update Date
2026-04-14T11:06:14.000
Closed Date
2026-04-14T11:06:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500cs00001h3mI9AAI
Lat Location
(32.76742450045655600,-96.74409112925186000)
21-00992263
Service Request Number: 21-00992263 • Address: 12001 INWOOD RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
21-00992263
Address
12001 INWOOD RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-12-20T10:20:12.000
Update Date
2023-06-08T23:57:20.000
Closed Date
2021-12-27T17:13:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000uGZxQAAW
Lat Location
(32.91226861159674400,-96.81867957157200000)
26-00075523
Service Request Number: 26-00075523 • Address: 9037 MIDWAY RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
26-00075523
Address
9037 MIDWAY RD, DALLAS, TX, 75209
City Council District
13
Department
Transportation and Public Works Department
Service Request Type
Pot Hole - Routine - TPW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-03-03T00:59:00.000
Status
Closed
Created Date
2026-02-25T11:23:00.000
Update Date
2026-03-09T08:23:45.000
Closed Date
2026-03-09T08:23:31.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500cs00001YDe5CAAT
Lat Location
(32.86204455085114500,-96.83623472546775000)
26-00344022
Service Request Number: 26-00344022 • Address: 9001 CHANCELLOR ROW, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
26-00344022
Address
9001 CHANCELLOR ROW, DALLAS, TX, 75247
City Council District
6
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-08-06T23:59:00.000
Status
Closed
Created Date
2026-08-04T12:42:38.000
Update Date
2026-08-08T09:56:08.000
Closed Date
2026-08-06T09:55:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs000027HBBhAAO
Lat Location
(32.81934382994525400,-96.88859104747674000)
26-00155577
Service Request Number: 26-00155577 • Address: 3808 OAK ARBOR DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
26-00155577
Address
3808 OAK ARBOR DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2026-04-17T23:59:00.000
Status
Closed
Created Date
2026-04-14T13:45:40.000
Update Date
2026-04-14T15:12:39.000
Closed Date
2026-04-14T15:12:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001hzw93AAA
Lat Location
(32.69683351452262000,-96.88655211648056000)
26-00212255
Service Request Number: 26-00212255 • Address: 6732 PROSPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
26-00212255
Address
6732 PROSPER ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-05-18T07:17:47.000
Update Date
2026-05-18T14:44:54.000
Closed Date
2026-05-18T14:44:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001pYVJeAAO
Lat Location
(32.84007557603469000,-96.82837135599041000)
23-00207773
Service Request Number: 23-00207773 • Address: 1923 CEDAR CREST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
23-00207773
Address
1923 CEDAR CREST BLVD, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2023-05-16T23:59:00.000
Status
Closed
Created Date
2023-05-11T19:12:33.000
Update Date
2024-02-21T03:21:39.000
Closed Date
2023-05-15T11:00:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005bNjrAAE
Lat Location
(32.72611779128601500,-96.79675728699338000)
21-00347178
Service Request Number: 21-00347178 • Address: 1054 CONDOR DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
21-00347178
Address
1054 CONDOR DR, DALLAS, TX, 75051
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2021-04-26T23:59:00.000
Status
Closed
Created Date
2021-04-19T13:25:03.000
Update Date
2023-06-09T01:53:41.000
Closed Date
2021-04-27T12:43:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000kgFg3AAE
Lat Location
(32.73336558276522000,-96.98869739230690000)
20-01199733
Service Request Number: 20-01199733 • Address: 12700 KLEBERG RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-01199733
Address
12700 KLEBERG RD, DALLAS, TX, 75253
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-12-19T00:59:00.000
Status
Closed
Created Date
2020-12-13T06:54:32.000
Update Date
2023-06-09T03:22:33.000
Closed Date
2020-12-16T20:51:44.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000dFFcdAAG
Lat Location
(32.67509171937130000,-96.61845043849668000)
25-00024137
Service Request Number: 25-00024137 • Address: 9427 GONZALES DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
25-00024137
Address
9427 GONZALES DR, DALLAS, TX, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-02-04T00:59:00.000
Status
Closed
Created Date
2025-01-18T12:19:14.000
Update Date
2026-05-15T13:01:55.000
Closed Date
2026-05-15T12:59:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000QyGSlAAN
Lat Location
(32.76649612087011000,-96.65984623900450000)
25-00308539
Service Request Number: 25-00308539 • Address: 600 N HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
25-00308539
Address
600 N HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation and Public Works Department
Service Request Type
Street Repair - Routine - TPW
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2025-09-23T23:59:00.000
Status
Closed
Created Date
2025-06-27T20:00:02.000
Update Date
2025-07-01T08:52:43.000
Closed Date
2025-07-01T08:52:42.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000o3AAvAAM
Lat Location
(32.74961305558170500,-96.85654652737024000)
22-00270281
Service Request Number: 22-00270281 • Address: 3301 S HASKELL AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
22-00270281
Address
3301 S HASKELL AVE, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-06-27T10:48:12.000
Update Date
2023-06-08T23:23:58.000
Closed Date
2022-06-27T15:57:50.000
Priority
Standard
Method Received Description
API
Unique Key
5008z000002hpsgAAA
Lat Location
(32.78273836063621600,-96.73941403798614000)
26-00155382
Service Request Number: 26-00155382 • Address: 1222 COMMERCE ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00155382
Address
1222 COMMERCE ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Street/Road/Driveway Blockage - TPW
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2026-04-15T23:59:00.000
Status
Closed
Created Date
2026-04-14T12:20:05.000
Update Date
2026-04-14T12:59:09.000
Closed Date
2026-04-14T12:59:09.000
Outcome
No street or road blockage found at location
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001hwuYSAAY
Lat Location
(32.77937415077617000,-96.80086582589011000)
23-00453323
Service Request Number: 23-00453323 • Address: 8675 LANGDALE CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
23-00453323
Address
8675 LANGDALE CIR, DALLAS, TX, 75238
City Council District
10
Department
Planning & Development Department
Service Request Type
Building Permits Violation - DEV
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-10-16T23:59:00.000
Status
Closed
Created Date
2023-09-29T16:38:14.000
Update Date
2023-10-04T15:34:34.000
Closed Date
2023-10-04T15:34:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000006NzQRAA0
Lat Location
(32.86684945250437000,-96.69984925177452000)
26-00155501
Service Request Number: 26-00155501 • Address: 2477 PINEBLUFF DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
26-00155501
Address
2477 PINEBLUFF DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-14T13:14:18.000
Update Date
2026-04-14T23:11:08.000
Closed Date
2026-04-14T22:25:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001hzCCfAAM
Lat Location
(32.80365088896813600,-96.70365103059562000)
26-00075092
Service Request Number: 26-00075092 • Address: COMMERCE ST & S FIELD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
26-00075092
Address
COMMERCE ST & S FIELD ST, DALLAS, TX, 75202
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Lid Cover Broken/Missing - Hazardous - TPW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-02-27T00:59:00.000
Status
Closed
Created Date
2026-02-25T07:52:23.000
Update Date
2026-02-25T10:11:08.000
Closed Date
2026-02-25T10:10:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500cs00001YAAlBAAX
Lat Location
(32.77954303860949000,-96.80072803583194000)
26-00054258
Service Request Number: 26-00054258 • Address: 6560 TURNER WAY, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
26-00054258
Address
6560 TURNER WAY, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2026-02-27T00:59:00.000
Status
Closed (Transferred)
Created Date
2026-02-04T09:57:27.000
Update Date
2026-02-11T11:40:53.000
Closed Date
2026-02-11T11:40:51.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001VJiXgAAL
Lat Location
(32.91822915994638000,-96.79295716708630000)
26-00086515
Service Request Number: 26-00086515 • Address: 2204 BABALOS LN, DALLAS, TX, 75228 • City Council District: 2
Service Request Number
26-00086515
Address
2204 BABALOS LN, DALLAS, TX, 75228
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-07T00:59:00.000
Status
Closed
Created Date
2026-03-04T10:54:58.000
Update Date
2026-03-09T10:43:43.000
Closed Date
2026-03-09T10:43:29.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500cs00001ZdtBFAAZ
Lat Location
(32.80832328330435000,-96.67809506983090000)
26-00076114
Service Request Number: 26-00076114 • Address: 3503 FUREY ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
26-00076114
Address
3503 FUREY ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-02-25T15:22:21.000
Update Date
2026-03-09T12:13:10.000
Closed Date
2026-03-09T12:13:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001YHH20AAH
Lat Location
(32.78384487811593000,-96.87707161585044000)
21-00775907
Service Request Number: 21-00775907 • Address: 2647 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
21-00775907
Address
2647 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2021-08-21T18:10:50.000
Update Date
2023-06-09T00:18:27.000
Closed Date
2021-08-27T16:13:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000pykfyAAA
Lat Location
(32.71586576410205500,-96.80872620192171000)
23-00171252
Service Request Number: 23-00171252 • Address: 798 LIBERTY ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
23-00171252
Address
798 LIBERTY ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation and Public Works Department
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2023-04-18T23:59:00.000
Status
Closed
Created Date
2023-04-15T16:48:33.000
Update Date
2026-08-07T13:28:42.000
Closed Date
2023-04-15T20:13:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000005SdL3AAK
Lat Location
(32.79120510426669000,-96.78869517110998000)
26-00079004
Service Request Number: 26-00079004 • Address: 4715 ELM LEAF DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
26-00079004
Address
4715 ELM LEAF DR, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
2 Calendar Days
Overall Service Request Due Date
2026-03-02T00:59:00.000
Status
Closed
Created Date
2026-02-27T08:19:20.000
Update Date
2026-02-27T10:05:56.000
Closed Date
2026-02-27T10:05:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001YecYjAAJ
Lat Location
(32.67833495824758000,-96.90102572279540000)
22-00545473
Service Request Number: 22-00545473 • Address: 234 W SUFFOLK AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
22-00545473
Address
234 W SUFFOLK AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2022-12-16T16:58:49.000
Update Date
2023-06-08T02:02:31.000
Closed Date
2022-12-21T10:30:01.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000004UDVJAA4
Lat Location
(32.73608836806104000,-96.82527467514294000)
25-00396135
Service Request Number: 25-00396135 • Address: 2936 ROCKFORD DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
25-00396135
Address
2936 ROCKFORD DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2025-08-22T23:59:00.000
Status
Closed
Created Date
2025-08-16T09:59:07.000
Update Date
2025-08-22T10:20:21.000
Closed Date
2025-08-22T10:20:21.000
Outcome
Service Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000wWniXAAS
Lat Location
(32.72209211890902500,-96.86944705709769000)
26-00095303
Service Request Number: 26-00095303 • Address: 2556 GLENDA LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
26-00095303
Address
2556 GLENDA LN, DALLAS, TX, 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Community Cat Program - DAS
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T17:41:06.000
Update Date
2026-03-09T17:41:39.000
Closed Date
2026-03-09T17:41:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00001agloWAAQ
Lat Location
(32.88962972042098000,-96.89201921862147000)
26-00094433
Service Request Number: 26-00094433 • Address: 841 S WALTON WALKER BLVD SB, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
26-00094433
Address
841 S WALTON WALKER BLVD SB, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2026-03-12T23:59:00.000
Status
Closed
Created Date
2026-03-09T12:09:51.000
Update Date
2026-03-09T14:15:04.000
Closed Date
2026-03-09T14:15:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aahaiAAA
Lat Location
(32.73724677244778000,-96.91976172591781000)
26-00093832
Service Request Number: 26-00093832 • Address: ELSIE FAYE HEGGINS ST & BRADSHAW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
26-00093832
Address
ELSIE FAYE HEGGINS ST & BRADSHAW ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation Services
Service Request Type
Dead Animal Pick Up - SAN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2026-03-10T23:59:00.000
Status
Closed
Created Date
2026-03-09T08:45:17.000
Update Date
2026-03-09T10:08:59.000
Closed Date
2026-03-09T10:08:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500cs00001aX5rhAAC
Lat Location
(32.76047853402476000,-96.74765695770097000)
26-00153763
Service Request Number: 26-00153763 • Address: 411 MIRROR LAKE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
26-00153763
Address
411 MIRROR LAKE DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2026-04-13T16:24:35.000
Update Date
2026-04-14T12:20:48.000
Closed Date
2026-04-14T12:20:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500cs00001hlXAZAA2
Lat Location
(32.70450691112539000,-96.66173134975614000)
24-00492113
Service Request Number: 24-00492113 • Address: 11411 PARK CENTRAL PL, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
24-00492113
Address
11411 PARK CENTRAL PL, DALLAS, TX, 75230
City Council District
11
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2024-10-22T23:59:00.000
Status
Closed
Created Date
2024-10-10T08:12:39.000
Update Date
2024-10-21T15:22:05.000
Closed Date
2024-10-21T15:22:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500cs00000Cx6GzAAJ
Lat Location
(32.90496085854091000,-96.77175552648410000)
24-00290467
Service Request Number: 24-00290467 • Address: 9612 ATHERTON DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
24-00290467
Address
9612 ATHERTON DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2024-06-20T23:59:00.000
Status
Closed
Created Date
2024-06-15T15:27:25.000
Update Date
2024-06-18T11:49:15.000
Closed Date
2024-06-18T11:49:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
5008z00000856dWAAQ
Lat Location
(32.90293516340139500,-96.73139092604654000)
23-00254425
Service Request Number: 23-00254425 • Address: 1657 NOB HILL RD, DALLAS, TX, 75208 • Department: Dallas Animal Services
Service Request Number
23-00254425
Address
1657 NOB HILL RD, DALLAS, TX, 75208
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2023-06-08T23:59:00.000
Status
Closed
Created Date
2023-06-07T10:12:48.000
Update Date
2023-07-05T23:08:10.000
Closed Date
2023-07-05T23:08:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
5008z000005j2FMAAY
Lat Location
(32.76528420883308000,-96.83749096384818000)
23-00193800
Service Request Number: 23-00193800 • Address: 7603 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
23-00193800
Address
7603 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-28T12:48:02.000
Update Date
2023-06-07T00:57:00.000
Closed Date
2023-05-16T10:48:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
5008z000005Wz8kAAC
Lat Location
(32.65720750379731000,-96.84024209019303000)
22-00566769
Service Request Number: 22-00566769 • Address: 4451 FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
22-00566769
Address
4451 FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Office of Emergency Management and Crisis Response
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2023-02-08T00:59:00.000
Status
Closed
Created Date
2022-12-30T16:36:38.000
Update Date
2025-06-12T05:51:15.000
Closed Date
2022-12-30T16:50:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
5008z000004dAv8AAE
Lat Location
(32.99770441893661400,-96.83334655313227000)
23-00174199
Service Request Number: 23-00174199 • Address: 433 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
23-00174199
Address
433 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2023-04-17T17:01:51.000
Update Date
2023-06-07T00:54:15.000
Closed Date
2023-04-17T17:11:33.000
Priority
Priority
Method Received Description
Phone
Unique Key
5008z000005T5fBAAS
Lat Location
(32.74430157330086000,-96.82883073672147000)
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